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VALA2010 Gold Conference Partner

Handbook proudly sponsored by

Conference Programme and Handbook

Exciting new venue for 2010 15th Biennial Conference and Exhibition 9 -11 February 2010 Melbourne Convention and Exhibition Centre Australia

www.vala.org.au/conf2010.htm


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The VALA2010 Conference

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Registration and Information

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Desk will be located on the concourse, opposite Door 7 of the Melbourne Convention and Exhibition Centre and will be open as follows: Monday 8 February 0830 – 1745

Level 2 Legend Break-out rooms Access areas for delegates Back of house/service areas Speaker preparation room

Tuesday 9 February 0800 – 1800 Wednesday 10 February 0800 – 1800 Thursday 11 February 0800 – 1745

Wifi n Recharge Internet Access

Speaker Preparation Room

Located at the rear of the Exhibition Hall, the Wifi n Recharge Lounge area has PCs to allow you to check your email. The Wifi n Recharge Lounge also has numerous 240-volt Australian standard power points, so you can recharge your mobile phones, laptops, netbooks, and any other portable devices. See the Exhibition Hall map on page 27 for details.

Speakers are asked to submit and preview their presentations prior to their session. The Speaker Preparation Room is located in Meeting Room 218 on Level 2 (refer to venue floorplan above) and will be open as follows: 1200 – 1730 Monday 8 February 0800 – 1730 Tuesday 9 February 0800 – 1730 Wednesday 10 February

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0800 – 1600 Thursday 11 February

www.vala.org.au/conf2010.htm LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


Melbourne Convention and Exhibition Centre 2 Clarendon Street / Southbank VIC 3006 Australia / Tel + 61 3 9235 8000 Fax + 61 3 9235 8001 / www.mcec.com.au

Vala2010 Venue Floorplan

From footbridge Entrance from Convention Centre Place and taxi rank Access to Level 2 Plenary entrance Door 9 & 10 Access to Level 2 Entrance from Clarendon Street

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Plenary Hall Farewell Refreshments Access areas for delegates Back of house/service areas

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Registration and Information Desk Location and Hours 2 / Internet Access 2 & 14 / Speaker Preparation Room 2 / Venue Floorplan 2–3 /

Welcome from VALA President 4 / Conference Theme 4 / Committee Members 4 / Social Programme 6–7 / VALA2010 Conference Dinner 6 & 19 / Location Map 8 / General Information 8–9 / Transport 9 / Catering 9 / Restaurants 9 / Special Dietary Requirements 9 / Smoking Policy 9 / Messages 9 / People with Special Needs 9 / Lost Property 9 / Name Badges 9 / Useful Telephone Numbers 9 / L-Plate Series 10 / Top Trends Panel 10 / VALAtech Boot Camp 11–12 / Contributing to the Environment 14 / Recycling 14 / Sponsors 14 / Keynote Speakers 15 / Conference Programme 16–21 / VALA Showcase 22 / Associated Events 24–25 / Exhibitor Directory 26 / Exhibition Floor plan 27 / Exhibition Hours 27 / Exhibitors 29–47 / Author Index 48 / Abstracts 49–56 /

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The President wishes to thank all those people who have contributed to the development of the Conference, including Speakers, Reviewers, Conference and Programme Committee members, Session Chairs, the VALA Secretariat and the VALA Conference Office.


welcome On behalf of the Conference and Programme Committees, it is with great pleasure that I extend a warm welcome

Follow us on Twitter @vala2010 see us on Youtube

to VALA2010: Connections, Content, Conversations.

I also extend a special welcome to delegates from Galleries, Archives and Museums along with Libraries: These sectors face similar issues and provide creative solutions to the technological and social challenges shaping the changing landscape. This 15th Biennial Conference enters this new era in the world-class Melbourne Conference and Exhibition Centre as we present: six keynotes, over 40 papers and more than 70 vendors, with Showcases and our expanded social programme. New for 2010, the VALAtech Boot Camp takes VALA back to its roots. We also welcome back the popular L-Plate Series, whilst the Red Carpet will be the place to be and be seen. Our theme draws on current trends and looks at the connections, content and the conversations that we as professionals must find to best service our clients and users. Am I connected to my clients? Are my users generating content? Are they connecting to the right content? How will I find out? What conversations do I need to have? Who is talking about my collection, my services? Social networking changes the way we connect, converse, and create and use content. While you are here, I invite you to get away from your desktops, laptops and ubiquitous mobile devices and enjoy the company of real people and live speakers. Connect to the vendors and sponsors, converse with the keynotes and other attendees and gather fresh content to feed the hungry beasts that are your clients and users. I look forward to meeting many of you at any of our social functions: feel free to find me during the event. The Plaza Ballroom will once again be the setting for the conference dinner whilst the Red Carpet will become a focal point for launches, cocktails and a convenient spot to meet or find lost souls. And finally, if you really have to get online, join our Facebook site, Twitter the conference @VALA2010, or use any medium you feel like to spread the word.

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Bart Rutherford VALA President

www.vala.org.au/conf2010.htm LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


The theme for VALA2010 draws on current trends and looks at the connections, content and the conversations that we as professionals must find to best service our clients and users. Am I connected to my clients? Are my users generating content? Are they connecting to the right content? How will I find out? What conversations do I need to have? Who is talking about my collection, my services?

vala2010 Conference theme

Join us on Facebook or Linkedin

Tania Barry Yarra Plenty Regional Library > Lynette Brown La Trobe University > Tom Denison Monash University > David Feighan Bialik College > Julie Gardner Parliament of Victoria > Zaana Howard CPA Australia > Simon Huggard State Library of Victoria > Cathie Jilovsky CAVAL Ltd > Ebe Kartus RMIT University Library > Lynette Lewis One Umbrella > Michelle McLean Casey-Cardinia Regional Library Service > Alison Morin Ebook Library > Bart Rutherford Wesley College >

vala2010 committee members

Kim Tairi Swinburne University of Technology > Jeremy Taylor

St Vincentâ&#x20AC;&#x2122;s Hospital Melbourne > Andrew Treloar Australian National Data Service > Janice Van de Velde State Library of Victoria > Jan Weaver Deakin University > Alyson Kosina VALA Executive Officer > WALDRONSMITH Management Conference Office

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Social Programme Tuesday 1015 – 1050

First Timers’ Morning Tea Red Carpet Area at the rear of the Exhibition Hall, Melbourne Exhibition Centre Entry is by wearing a green lanyard The VALA Committee extends a special welcome to all our first time delegates to join us on the Red Carpet for the VALA2010 First Timers’ Morning Tea. This event provides a friendly and informal opportunity to meet the VALA Committee and each other. It also gives you the opportunity to get more information to help you get the most out of the conference. By attending this first time delegate morning tea you will also be in the running for a great door prize.

1730 – 1900

online info

Welcome Reception Exhibition Hall, Door 7, Melbourne Exhibition Centre

What’s on in Melbourne www.citysearch.com.au Visit Victoria www.visitvictoria.com

Relax and enjoy the company of colleagues and friends at the Welcome Reception to be held in the Exhibition Hall. This is a great opportunity to renew friendships whilst browsing through the many exhibits on display. Tickets are included in the full delegate registration fees. Additional tickets can be purchased at the Registration and Information Desk until 1200 on Tuesday 9 February. Cost: $66.00 per person including GST

Wednesday 1900 – 2300

Conference Dinner Plaza Ballroom, Regent Theatre, Collins Street, Melbourne Following the outstanding success of the last VALA Conference Dinner, the dinner will return to the historic Plaza Ballroom at the Regent Theatre. Located in the heart of Melbourne, on Collins Street, the heritage-listed ballroom is an imaginative combination of Spanish Baroque and Medieval styles. This spectacular and extravagant interior space evokes the romanticism and glamour of night-life during the 1920s and 30s. VALA’s most prestigious information technology award, the Robert D Williamson Award 2010 will be presented at the VALA2010 Conference Dinner. Tickets may be purchased via the Registration and Information Desk until 1200 on Wednesday 10 February.

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Cost: $121.00 per person including GST

LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


Vala2010 Social Programme

The Wheeler Centre for books, writing, and ideas private tour Friday morning 12 February 2010 (the day of the official government launch), tickets per lottery being held each lunch time on the Red Carpet in the VALA2010 Trade and Exhibition Area. www.wheelercentre.com

Thursday 0955 – 1030

f2f – Connections with Social Networkers Red Carpet Area, at the rear of the Exhibition Hall, Melbourne Exhibition Centre Online Social Networking activities are important to VALA. Delegates who blog and tweet not only help document the VALA2010 debates and discourse, they enrich the experience for all involved. To thank and recognise this contribution, the Conference Committee invites all VALA2010 Bloggers and Tweeters to join us on the Red Carpet for the inaugural VALA Social Networkers Morning Tea. Meet your fellow networkers face-to-face, and be there to see who wins the best Blog and best Tweet of the Conference. All VALA2010 Bloggers and Tweeters can nominate and vote online for their best conference blog post and tweet.

1710 – 1830

Farewell Refreshments Melbourne Convention Centre Foyer overlooking Polly Woodside You are invited to complimentary Farewell Refreshments at the conclusion of the Conference. Please wear your name badge for entry.

Other events Jersey Boys Thursday 11 February 2010 www.showbiz.com.au/jerseyboys/VALA2010

Gala night of Storytelling Saturday 13 February 2010 Melbourne Town Hall 6pm – 7.30pm

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Guest speakers: Chloe Hooper, Paul Kelly, Cate Kennedy, Judith Lucy, Shane Maloney, David Malouf, John Marsden, Alex Miller, John Safran, Christos Tsiolkas, Tara June Winch and Alexis Wright

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www.wheelercentre.com/calendar/event/ a-gala-night-of-storytelling

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Travel to Dinner Venue Conference Dinner guests are required to make their own way to the Plaza Ballroom. Tram 109 departs from the Clarendon Street entrance to the Melbourne Exhibition Centre, before turning right into Collins Street. Best times to catch the tram for the Dinner: 1836 or 1848. Guests should disembark the tram at the corner of Swanston and Collins Street. The Plaza Ballroom is on the right-hand side of Collins Street as you walk uphill. 7 < <<


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The VALA Showcase presentations and Sessions B through to E of the inaugural VALAtech Boot Camp will be held in the VALA Showcase Area. This dedicated presentation and learning space is located adjacent to the Red Carpet Area at the rear of the VALA2010 Exhibition Hall. See the Exhibition Hall map on

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page 27 for details.

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Special events within the programme, such as the First Timers’ Morning Tea

General Conference information

and f2f (meeting for tweeters and bloggers), are held in the Red Carpet Area. The Red Carpet Area is located at the back of the VALA2010 Exhibition Hall between the Wifi n Recharge Lounge and the VALA Showcase area. See the Exhibition Hall map on page 27 for details.

Useful Telephone Numbers

See Vala2010 on

Melbourne Convention and Exhibition Centre + 61 3 9235 8000

Hotels Crown Promenade +61 3 9292 6688 Crowne Plaza Melbourne +61 3 9648 2777

Transport To the Airport Melbourne Airport is located approximately 24km from the Melbourne Convention and Exhibition Centre. SkyBus Airport Shuttle provides a regular service to and from the airport with a transfer time of 25 minutes. The current cost for a one way transfer is $16 per adult or $26 return. SkyBus pick up from most major city hotels and Southern Cross Station Bus Interchange (Spencer Street). SkyBus can be contacted on (03) 9335 3066 or www.skybus.com.au. Alternatively, a taxi from Melbourne Convention and Exhibition Centre to the Airport will cost approximately $50–$60.

Car Parking The Melbourne Convention and Exhibition Centre offers undercover 24-hour, on-site car parking, with access off Normanby Road.

Taxis Taxis are available from the Melbourne Convention Centre main entrance (next to the Hilton Hotel), and from the Clarendon Street entrance to the Melbourne Exhibition Centre.

Trams

Lunch, morning and afternoon teas will be served in the Exhibition Hall. See also “Special Dietary Requirements”.

Restaurants Melbourne is famous for the range and quality of its restaurants and bars. Information about a wide variety of restaurants, cafés, bars and theatres can be sourced by visiting the following website www.citysearch.com.au

Special Dietary Requirements Every effort will be made to accommodate all special dietary requirements but advance notification is required. You will need to make yourself known to a staff member at the various catering times in order to obtain your special meal. All buffet lunches have vegetarian options.

Smoking Policy The Melbourne Convention and Exhibition Centre is a non-smoking venue.

People with Special Needs Every effort has been made to ensure that people with special needs are catered for. Should you require any specific assistance, please contact the Registration and Information Desk to enable us to make your attendance at the Conference a pleasant and comfortable experience. See the venue map on page 3 for details.

Holiday Inn Flinders +61 3 9629 4111 Quality Hotel Batman’s Hill on Collins +61 3 9614 6344 Rendezvous Hotel Melbourne +61 3 9250 1888

Lost Property

Apartments

Please report all lost or found property immediately to the staff at the Registration and Information Desk. See the venue map on page 3 for details.

Medina Executive Northbank +61 3 9246 0000

Name Badges Your name badge is your entry to all sessions, the Exhibition Hall, lunches, morning and afternoon teas, the Welcome Reception and Farewell Refreshments. Please wear it at all times. Name badges are colour coded as follows:

Committee/Chairs Speakers Exhibitors

Melbourne Short Stay Apartments 1800 008 910 Riverside Apartments +61 3 9619 9199

Transport Taxis

13 22 27 or 131 008

SkyBus

+61 3 9335 3066

Car Hire Avis

13 63 33

Hertz

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Thrifty

1300 367 227

Airlines

Messages Messages can be collected and left at the Registration and Information Desk. All messages will be posted on the message board alongside the Desk. Please check the board on passing.

Hilton Melbourne South Wharf +61 3 8888 7768

Delegate > First Time Delegate > Full Reg Delegate > Day Reg

Jetstar

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Qantas

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Virgin Blue 13 67 89

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A tram stop is located on Clarendon Street opposite the Clarendon Street entrance to the Melbourne Exhibition Centre. There is also a tram stop on Wurundjeri Way (Flinders Street West extension) which is accessible via the new Yarra River footbridge and Siddeley Street. Information regarding tram timetables is available from www.metlinkmelbourne.com.au

Catering


THE VALA L-PLATE SERIES Monday

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Following on from the success of the inaugural L-Plate Series at VALA2008, we are pleased to again offer this event to delegates. The aim of the L-Plate series is to give simple introductions to terms, concepts, and technology that will be discussed in the upcoming days, helping you get the most out of your conference. Full details on page 16.

I found all presentations valuable and informative â&#x20AC;&#x201C; feel much more able to understand the jargon.

Wednesday

TOP TRENDS PANEL New for 2010 is the VALA Top Trends Panel, the purpose of which is to further facilitate a dialogue and discussion between the speakers and you, the delegates. After all, the theme of the VALA2010 Conference is Connections. Content. Conversations. The topic of the inaugural Top Trends Panel is:

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The role of user generated / social networked content within the next generation of information portals.

While many of us are already capturing and delivering back usergenerated content, what happens next? What technology will we use tomorrow and into the future to facilitate and capture user-generated content? Should we worry about the integrity and authoritativeness of user-generated content? Do we allow user content if it is wrong or misleading, and who is to say what is wrong? How do we continue to embed user content into our online and physical spaces in relevant and meaningful ways to ensure it is quick and easy to find?

How do we ensure the openness and democratisation of this content so that a broad range of stories and narratives are available and not buried or lost? How do we manage and sustain this whole process? How do we (should we) take responsibility for copyright and privacy issues, or should the user take responsibility for their own copyright and privacy? And, is the experience of usergenerated content within the library sectors different from that of the broader online community (such as museums, archives, galleries or publishers), and are there lessons we can learn from each other? Hear what the panel has to say as a group, and share your views and ideas with your colleagues in what should be an interesting and informative session.


Valatech Boot camp The VALAtech Boot Camp is our new series of high-end technical and practical sessions. These interactive sessions are designed to expand your knowledge of some of the key and emerging technologies used today. As a high-end and practical stream, a core level of technical knowledge is required. Participants are also asked to bring their notebooks / netbooks. All Boot Camp sessions are Macintosh and PC-friendly. The VALAtech Boot camp is free to delegates.

Monday

Tuesday

Tuesday

Session A

Session B

Session C

OCLC API Mashathon

Video: Negotiating the Online and Mobile Space

Semantic Web APIs

0900 to 1730

1050 to 1230

1405 to 1545

Facilitator: Roy Tennant, OCLC

Facilitators: Simon Goodrich and Al Cossar, from the Portable Film Festival, Melbourne, Victoria

Facilitator: Thomas (Tom) Tague, OpenCalais

VALA Showcase space

VALA Showcase space

The Portable team will take you through a variety of web tools and technical processes to ensure you are getting the best from your video content, and ensure you are connecting content to your audience online and on mobile. The studio session will include: Encoding for web and mobile and enabling for streaming, transcoding and problem solving, and optimising video standards for web and mobile presentation across a variety of popular transcoding tools. We will also look at changing distribution models, and a variety of case studies around forward-thinking video content solutions for web that you can make use of, from Tubemogul to Kaltura, Boxee to Vivaty. We will talk online content strategy, and how you can meaningfully connect your video to communities of interest around the internet.

Tom Tague will cover how streamlining content operations can help contain costs, and the top 10 ways to add value with the free OpenCalais service. OpenCalais offers free metadata generation services, developer tools and an automatic connection to the Linked Data cloud. The free OpenCalais service and open API makes it easy to automate content operations, enhance content, increase audience engagement and extend distribution across the content ecosystem. Tom Tague leads the Thomson Reuters OpenCalais initiative, and the OpenCalais developer community. He is an internationally recognised expert and keynote speaker on top trends in the semantic web, and is a regular on Paul Millerâ&#x20AC;&#x2122;s Semantic Web Gang (http://cloudofdata.com/category /podcast/).

Meeting Room 212 Melbourne Convention Centre This all-day workshop will give participants a firm grounding in a variety of OCLC-provided APIs, including the WorldCat Search API. All of these services are free to OCLC cataloguing institutions. Besides learning about these services, you will have time to use them while having experts in the room to answer questions and assist. You will emerge well prepared to use a rich array of library APIs to enhance your local services. Requirements: Attendees should bring laptops and be ready to code, but no particular software is required.

Requirements: Attendees should bring their laptops / notebooks. Software used in this Boot Camp will be supplied via a flash drive on the day of the session.

Requirements: Attendees should bring their laptops / notebooks, and prior to attending this Boot Camp session must have registered and loaded their free OpenCalais API Key. See http://www.opencalais.com/APIkey for details. 11 < <<

VALAtech BOOT CAMP CONTINUES ON PAGE 12 > >>


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Valatech Boot camp Thursday

Thursday

Session D

Session E

Open Source Content Management Systems â&#x20AC;&#x201C; Joomla!

Open Source Content Management Systems â&#x20AC;&#x201C; Drupal

1030 to 1210

1345 to 1525

Facilitator: Sam Moffatt, University of Southern Queensland

Facilitator: Tom Denison, Melbourne, Victoria

VALA Showcase space

VALA Showcase space

Attendees will receive an introduction to the open source content management package Joomla! The session will include a hands-on introduction to the basic package, as well as some of the more popular modules, styles, and extensions. In addition, there will be some insights into the Joomla 1.6 upgrade that is being released in 2010.

Tom Denison will provide an introduction to the open source content management package Drupal. The session will include an overview of the package, its conceptual framework and its capabilities, a hands-on introduction to the basic package, and a guide to additional modules and styles.

Requirements: Attendees should bring their laptops. The LAMP software bundle and the latest version of Joomla will be supplied via a flash drive on the day of the session. See also http://www.joomla.org for details.

Requirements: Attendees should bring their laptops. The LAMP software bundle and the latest version of Drupal will be supplied via a flash drive on the day of the session. See also http://drupal.org for details.

VALAtech Boot camp Partners

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VALA2010 Gold Conference Partner


The VALA2010 Programme Committee wishes to thank our valued sponsors for their on-going support and their contribution to VALA2010.

Follow us on Twitter @vala2010 see us on Youtube

Thank you VAla2010 Sponsors

Wireless Internet Access Gold Conference Partner Delegates can purchase wireless internet access via the Registration and Information Desk for $38.50 including GST. Includes wireless access for the duration of the Conference + data download limit of 250MB + personalised log-in and password. If you exceed your data download limit during the conference, you can purchase another access pass.

Delegate Satchel Sponsor

VALA2010 Contributing To the environment Climate change and global warming are among todayâ&#x20AC;&#x2122;s most pressing environmental issues, brought about by increased concentrations of greenhouse gases in the atmosphere. VALA2010 would like to thank all delegates that donated to Greenfleet to help offset the carbon emissions produced by travelling to this yearâ&#x20AC;&#x2122;s conference. If you have not already done so, you can still make a donation. Greenfleet, a non-profit organisation, has planted over 5 million trees in an effort to offset the carbon emissions produced by Australians. Please visit the Registration and Information Desk on the concourse, opposite Door 7, during VALA2010 to make your donation. To find out more about Greenfleet visit www.greenfleet.com.au

Conference Programme and Pocket Programme

Name Badge Sponsor

Daily Catering Sponsor

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Recycling at Vala2010 VALA2010 have looked to make this meeting more environmentally friendly. All printed materials, including this conference handbook, have been printed on 100% recycled paper using environmentally friendly printing techniques. Recycling bins are located around the Melbourne Convention and Exhibition Centre for you to discard any unwanted paper or plastic products. VALA2010 would like to thank you for supporting us to make the VALA2010 Conference environmentally friendlier.

Note Pad and Pens


2010 Keynote Speakers

Keynote Speakers [in order of presentation]

Karen Calhoun

Marshall Breeding

Lee Rainie

Vice President, OCLC WorldCat and Metadata Services, Ohio, USA

Director for Innovative Technologies and Research, Vanderbilt University Libraries, Nashville, USA

Director of the Pew Internet & American Life Project, Washington DC, USA

Karen joined OCLC as Vice President, OCLC WorldCat and Metadata Services, in May 2007. In this role, Ms Calhoun is charged with charting a course for the future of cataloging and metadata services and extending WorldCat’s global reach. Ms Calhoun worked for OCLC from 1986 through 1996, serving in the OCLC Library Resources Management Division. From 1996 to April 2007, Ms Calhoun served in leadership positions at Cornell University Library, most recently as Senior Associate University Librarian for Information Technology and Technical Services. Recently Ms Calhoun, who is active professionally in research and as a speaker, was principal investigator for The Changing Nature of the Catalog and its Integration with Other Discovery Tools, a Library of Congress-commissioned study that proposed new directions for the library catalog in the digital era. See also www.oclc.org/reports/onlinecatalogs/ summary.htm. She holds a bachelor’s degree from Bucknell University, an MS in library and information science from Drexel University, and an MBA from Franklin University.

As part of the management team, focusing on issues related to the strategic use of technology in the Library, Marshall designs and develops digital library resources and investigates emerging technologies. He also serves as the Executive Director of the Vanderbilt Television News Archive, a large-scale archive of digital video content (tvnews.vanderbilt.edu). Marshall frequently speaks and writes on topics of network technologies and library automation. He is the creator and editor of the Library Technology Guides website and the lib-web-cats online directory of libraries on the Web. Marshall has edited or authored five books and has written many other articles and book chapters. He regularly teaches workshops and gives presentations at library conferences on a wide range of topics, throughout the United States and internationally. More information is available from Marshall’s website at: www.staffweb.library.vanderbilt.edu/ breeding/ Read his Guideposts blog on Library Technology Guides at: www.librarytechnology.org/

Lee Rainie is the Director of the Pew Internet & American Life Project, a non-profit, nonpartisan fact tank that studies the social impact of the internet. He is a co-author of Up for Grabs and Hopes and Fears and the forthcoming Ubiquity, Mobility, Security, a series about the future of the internet published by Cambria Press. He is also co-authoring a book for MIT Press about the social impact of technology with sociologist Barry Wellman that will be published in mid-2010. The working title is Networking: The New Social Operating System. Prior to launching the Pew Internet Project, Lee was managing editor of the newsweekly magazine U.S. News & World Report. He is a graduate of Harvard University and has a master’s degree in political science from Long Island University.

Thomas Tague

Stephanie Orlic

McKenzie Wark

OpenCalais Initiative Lead, Thomson Reuters, USA

Chef de projet multimédia – Museum Lab, Service Multimédia, Direction de la production culturelle, Musée du Louvre, Paris, France

Associate Professor of Media Studies, Eugene Lang College and the New School for Social Research, New York, USA

Thomas (“Tom”) Tague leads the Thomson Reuters OpenCalais initiative, spearheading strategy and product development. He also oversees the OpenCalais developer community at OpenCalais.com, evangelizing the Calais Web service and working closely with commercial and non-commercial developers alike.

Stephanie is head of the Unit Projects and Partnerships outside the museum, in the Multimedia division of the Cultural Production Department at the Musée du Louvre. She is in charge of the joint Louvre – DNP Museum Lab project www.museumlab.jp/english, which is using geospatial tagging, mobile devices, and multilingual systems to engage with patrons. A graduate in Art History and in Information and Communication Sciences, she worked in multimedia companies with the audiovisual group CANAL+ before arriving at the Louvre in 2005, where she has been working on the issues of multimedia mediation for art museums.

McKenzie Wark is the Associate Professor of Media Studies, Eugene Lang College and the New School for Social Research www.newschool.edu/lang/ faculty.aspx?id=23748). A theorist interested in media and new media technology, he is also interested in intellectual property, computer games, and new media art and culture. He is the author of A Hacker Manifesto (2004), Gamer Theory (2007), and other works. Ken was a member of the Nettime network of new media artists, theorists, and activists for many years, and served as co-editor of their anthology Readme! (1999). He has also worked with the Institute for the Future of the Book www.futureofthebook.org/mckenziewark)

15 < <<

Tom brings more than 25 years of solutions experience and domain expertise to Thomson Reuters. Previous roles include Executive Vice President, Client Solutions for Darwin Partners – which he grew to $40 million in revenue in four years – and co-founder and chief operations officer of Tessera Enterprise Systems, a quantitative analysis and data warehousing company he helped grow to $30 million in five years. He also served in senior roles at database marketing pioneer, Epsilon and systems management company, Electronic Data Systems (EDS).


MONDAY Conference Programme

MONDAY 8 February 2010 0830 – 1745

Registration

0900 – 1730

VALAtech BOOT CAMP Session A OCLC API Mashathon Room: 212 Facilitator: Roy Tennant

0900 – 1030

OCLC API Mashathon – Part 1

1030 – 1100

Morning Tea – Room 212 Foyer

1100 – 1300

OCLC API Mashathon – Part 2

0930 – 1930

ASSOCIATED EVENTS

0930 – 1700

CAUL Datasets Coordinators Meeting and Forum The CAUL Electronic Information Resources Committee is holding this meeting for CAUL/CEIRC members only. For more information, please see page 24.

1300 – 1600

VTLS VTLS User Community Day Opportunity to have VTLS customers come together one year after VTLS APAC division being established in Melbourne. For more information, please see page 24.

1600 – 1930

Softlink Softlink Liberty User Group National Liberty User Group meeting to enable you to share your knowledge and experiences of the Liberty System with our national community of users.

L 1300 – 1400

Lunch – Please provide your own

1400 – 1530

OCLC API Mashathon – Part 3

1300 – 1730

VALA2010 L-PLATE SERIES Room: 213

1300 – 1330

L-Plate Session 1 Open Source Software in Libraries Kathryn Greenhill

1330 – 1400

L-Plate Session 2 Library Mashups and APIs Paul Hagon

1400 – 1430

L-Plate Session 3 Semantic Web David Feighan

1430 – 1500

L-Plate Session 4 Cloud Computing Bart Rutherford

1500 – 1530

Afternoon Tea – Room 213 Foyer

Afternoon Tea – Room 212 Foyer

1530 – 1600

L-Plate Session 5 Discovery Layer Interfaces Marshall Breeding

1600 – 1730

OCLC API Mashathon – Part 4

1600 – 1630

L-Plate Session 6 Being social: apps for libraries Kim Tairi

1630 – 1700

L-Plate Session 7 eBooks Bart Rutherford

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1530 – 1600

Programme correct at time of printing.


Tuesday Conference Programme

Tuesday 9 February 2010 0800 – 1800

Registration

0900 – 0905

OPENING ADDRESS AND WELCOME David Feighan, VALA2010 Conference Committee Chair

0905 – 1015

PLENARY SESSION Room: Plenary Hall | Chair: Simon Huggard Karen Calhoun, OCLC, USA The emergent library: new lands, new eyes

1015 – 1050

Morning Tea, Exhibition Viewing and VALA Showcase – Exhibition Area CONCURRENT SESSION 1 Discovery Room: Plenary Hall Chair: Bart Rutherford

CONCURRENT SESSION 2 Physical and Virtual Access Room: 219–220 Chair: Jan Weaver

CONCURRENT SESSION 3 Repositories Room: 212–213 Chair: Tom Denison

VALAtech BOOT CAMP Session B Negotiating the Online and Mobile Space

1050 – 1120

Paul Hagon and Bobby Graham, National Library of Australia Making our catalogue as easy as 1, 2, 3

Michelle McLean and Linda Burridge, Casey-Cardinia Library Corporation, Vic From mess to CMS: the transformation of a library website

Danny Kingsley, Australian National University, ACT The advocacy and awareness imperative: a repository overview

Room: VALA Showcase space Facilitators: Simon Goodrich and Al Cossar, Portable Film Festival, Melbourne, Victoria

1125 – 1155

Karen Joc and Kayo Chang, Zayed University, United Arab Emirates The impact of discovery platforms on the information seeking behaviour of ESL undergraduate students

Rachel Chidlow and Hester Mountifield, University of Auckland, New Zealand Aging gracefully? Reviewing and enhancing Information Commons services at the University of Auckland

Simon Huggard and Michele Hosking, State Library of Victoria Go with the flow: data management and synchronisation across systems at the State Library of Victoria

1200 – 1230

Jane Burke, Serials Solutions, USA Discovery versus disintermediation: the new reality driven by today’s end-user

Mal Booth, Sophie McDonald, and Belinda Tiffen, University of Technology, Sydney, NSW A new vision for university libraries: towards 2015

Adrian Burton and Andrew Treloar, Australian National Data Service, Vic “Publish My Data”: the design and implementation of a loosely-coupled data ‘publishing’ service

1230 – 1405

Lunch, Exhibition Viewing and VALA Showcase – Exhibition Area CONCURRENT SESSION 4 Discovery Room: Plenary Hall Chair: Lynette Brown

CONCURRENT SESSION 5 Metrics Room: 219–220 Chair: Cathie Jilovsky

CONCURRENT SESSION 6 Repositories Room: 212–213 Chair: Jeremy Taylor

VALAtech BOOT CAMP Session C Semantic Web APIs

1405 – 1435

John Garraway, The University of Auckland, New Zealand The Big BUT: the influence of business, users, and technology on unified resource discovery

David Wells and Petra Dumbell, Curtin University of Technology, WA Ebook usage at Curtin University Library: patterns, projections and strategy

Andrew Harrison and Sam Searle, Monash University, Vic Not drowning, ingesting: dealing with the research data deluge at an institutional level

Room: VALA Showcase space Facilitator: Thomas (Tom) Tague, OpenCalais, USA

1440 – 1510

Michael Gonzalez, University of Western Sydney Beyond the grave: where to with gen (wh)Y?

Lynne Horwood and Sabina Robertson, University of Melbourne, Vic Role of bibliometrics in scholarly communication

Jean-Gabriel Bankier, Tim Tamminga and Courtney Smith, Berkeley Electronic Press (Bepress), USA Digital repositories at a crossroads: achieving sustainable success through campus-wide engagement

1515 – 1545

Shirley White, Roxanne Missingham and Rina Brettell, Parliament House, ACT All aboard ParlInfo Search: the journey towards integrated access to bibliographic and full text information from the Parliament of Australia

Carol Tenopir, University of Tennessee, USA and Donald King, University of North Carolina – Chapel Hill, USA Value and future of library e resources

David Groenewegen, Australian National Data Service ANDS responses to the data management challenges in the Australian Code for the Responsible Conduct of Research

1545 – 1620 1620 – 1730

1730 – 1900

Afternoon Tea, Exhibition Viewing and VALA Showcase – Exhibition Area PLENARY SESSION Room: Plenary Hall | Chair: David Feighan Thomas Tague, Thomson Reuters, USA Next up? The linked content economy Welcome Reception – Exhibition Area 17 < <<

Programme correct at time of printing.


Wednesday 10 February 2010 0800 – 1800

Registration

0845 – 0955

PLENARY SESSION Room: Plenary Hall | Chair: Tom Denison Marshall Breeding, Vanderbilt University Libraries, USA Blending evolution with revolution: a new cycle of library automation spins on

0955 – 1030 1030 – 1230

Morning Tea, Exhibition Viewing, and VALA Showcase – Exhibition Area VENDOR PRESENTATIONS 1 2 Discovery Services Discovery, Delivery and Delivery and Content Room: Plenary Hall Room: 219–220 Chair: Michelle McLean Chair: Lynette Brown

3 Discovery, Delivery and Content Room: 212–213 Chair: John Terrell

4 Discovery, Delivery and Content Room: 211 Chair: Lynette Lewis

5 Library Systems and Other Library Services Room: 210 Chair: Tania Barry

Ex Libris Primo Central index – a mega-aggregate of scholarly materials in a cloud environment

National Library of Australia Introduction to using Trove

DA Information Services Recency and revisability in ebooks

iGroup (Australasia) ACS Publications Outlook

Civica Library & Learning Exhibit™ the Civica Library & Learning solution for archives

1045 – 1057

OCLC End-user services in a webscale environment

SAI Global Spread the word. Share the revenue. Become an Australian Standards® affiliate

DA Information Services Springer Images

Nature Publishing Group & Palgrave Macmillan Nature Publishing Group & Palgrave Macmillan update

Unique Management Services Specialist for material recovery of long overdue materials, fines and fees

1100 – 1112

Serials Solutions Google for the library? Introducing the Summon Unified Discovery service

EBSCO Information Services ERM Essentials – the next generation of ERM from EBSCO

DA Information Services DA Innovations

Nature Publishing Group & Palgrave Macmillan Nature Publishing Group & Palgrave Macmillan update (Continued)

RefWorks-COS RefWorks: promoting best practices in collaborative research

1115 – 1127

Thorpe-Bowker Enlighten your catalogue with LibraryThing for Libraries

National Library of Australia Electronic Resources Australia (ERA): a national / cross-sectoral consortium for the purchase of full-text electronic resources

Ebook Library Ebook Library (EBL) Today

Oxford University Press Oxford Journals, Oxford Bibliographies Online and Berg Fashion Library

3M 3M Innovation Automation

1130 – 1142

James Bennett Electronic Workflows with James Bennett

Infotrieve Australia Document delivery – the state of play

Elsevier Australia MD Consult Australia

Encyclopedia Britannica Aust Online reference from within your library

EnvisionWare The Bottom Line – Make my life easier! Self Service library solutions for your patron AND your staff

1145 – 1157

EBSCO Information Services EBSCO Discovery Service

Sage Publications Updates on SAGE Journals Online (SJO) e-products and platforms

Emerald Group Publishing A New Era for Emerald: Bridging the gap between scholar and practitioner

Gale-Cengage Learning What’s new and what’s changed with Gale!

Maxus Australia See the magic: structured knowledge management and Web 2.0 with Inmagic Presto

1200 – 1212

Innovative Interfaces Encore Article Discovery: integration, context, & relevance

Thomson Reuters Achieve clarity and insight when evaluating research performance with one convenient web-based tool – InCites™

ProQuest Beyond A&I – The new ProQuest Science & Technology Collections

RMIT Publishing RMIT Publishing – 21 years young and still evolving

Civica Library & Learning Civica Library and Learning RFID

1215 – 1227

SirsiDynix SirsiDynix on the move: new iPhone application

Thomson Reuters Current and forthcoming enhancements available on Web of Knowledge 5.0 – Intelligent information to accelerate research & discovery

ProQuest ProQuest Central: Exploding the power and benefits of aggregation

RMIT Publishing Informit – Product update

UNILINC UNILINC: hosted library systems & services – innovative & cooperative networking since 1978

>> > 18

1030 – 1042

Programme correct at time of printing.


Wednesday Conference Programme

1230 – 1345

Lunch, Exhibition Viewing and VALA Showcase – Exhibition Area CONCURRENT SESSION 7 Innovation Room: 219-220 Chair: Michelle McLean

CONCURRENT SESSION 8 Intellectual Property Room: 210–211 Chair: Janice van de Velde

CONCURRENT SESSION 9 Automation Room: 212–213 Chair: Andrew Treloar

CONCURRENT SESSION 10 Looking Forward Room: Plenary Hall Chair: Alison Morin

1345 – 1415

Warwick Cathro and Susan Collier, National Library of Australia, ACT Developing Trove: the policy and technical challenges

Emily Hudson, University of of Queensland Fair use and Section 200AB: what overseas experience teaches us about Australian copyright law

Patrick Gregory, State Library of Victoria It’s reference, Jim, but not as we know it: using the Vocera communications system to support mobile customer service at the State Library of Victoria

Paul Bonnington, Monash e-Research Centre, Vic The changing landscape of research: tools and methods for 21st century discovery

1420 – 1450

Paul Hagon, National Library of Australia, ACT Everything I know about cataloguing I learned from watching James Bond

Robyn Van Dyk, Australian War Memorial, ACT Digital preservation: the problems and issues involved in publishing private records online: lessons learnt from the web publishing of the notebooks and diaries of C.E.W. Bean

Jane Hunter and Anna Gerber, The University of Queensland The Aus-e-Lit project: advanced e-research services for scholars of Australian literature

Roy Tennant, OCLC, USA Libraries at the network level: APIs, linked data, and cloud computing

1455 – 1605

PLENARY SESSION Room: Plenary Hall | Chair: Ebe Kartus Stephanie Orlic, Museum Lab, Musée du Louvre, France The Louvre – DNP Museum Lab, a Multimedia Mediation Laboratory

1605 – 1640 1640 – 1740

1900 – 2300

Afternoon Tea, Exhibition Viewing and VALA Showcase – Exhibition Area PLENARY SESSION Room: Plenary Hall | Chair: Anne Beaumont Top Trends – Panel Conference Dinner – Plaza Ballroom

Delicious Facebook Flickr Linkedin Twitter

See www.vala.org.au for details

youTube #VALA2010

19 < <<

Programme correct at time of printing.


Thursday Conference Programme

Thursday 11 February 2010 0800 – 1745

Registration

0845 – 0955

PLENARY SESSION Room: Plenary Hall | Chair: Bart Rutherford Lee Rainie, Pew Internet & American Life Project, USA Networked creators: how users of social media have changed the ecology of information and created new roles for librarians to play in people’s lives

0955 – 1030

Morning Tea, Exhibition Viewing and VALA Showcase – Exhibition Area CONCURRENT SESSION 11 Social Networking Room: 219–220 Chair: Kim Tairi

CONCURRENT SESSION 12 IT Management Room: 212–213 Chair: Julie Gardner

CONCURRENT SESSION 13 Web/Library 2.0 Room: 210–211 Chair: Tania Barry

VALAtech BOOT CAMP Session D Open Source Content Management Systems – Joomla!

Sue Cook, CSIRO Information Management and Technology, WA, and Constance Wiebrands, Edith Cowan University, WA Keeping up: strategic use of online social networks for librarian current awareness

Kathryn Greenhill, CottesloePeppermint Grove-Mosman Park Library, WA [Travel Scholar] Taking matters into our own hands: influencing factors and concerning factors for libraries that developed Open Source library software

Michelle McLean, Casey-Cardinia Library Corporation, Vic, and Paul Mercieca, RMIT University, Vic Evaluating Web 2.0: user experiences with public library blogs

Room: VALA Showcase space Facilitator: Sam Moffatt, University of Southern Queensland

1105 – 1135

Majella Pugh, University of Queensland Wiki-connections: creating synergies within an academic library’s virtual health hub

Carolyn McDonald and Kate Davis, Gold Coast City Council, Qld ICT as core business: will we prosper or drown?

Michael Stephens, Dominican University, USA, Richard Sayers, CAVAL Ltd, and Warren Cheetham, CityLibraries Townsville, Qld The impact and benefits of Learning 2.0 programs in Australian libraries

1140 – 1210

Zaana Howard and Darren Ryan, CPA Australia, Vic Replacing the water cooler: connecting through enterprise microblogging

May Chang, University of Maryland Baltimore County, USA Agile and Crystal Clear with library IT innovations

Paul Sutherland, Christchurch City Libraries, New Zealand From library automation to Library 2.0: exploring Web 2.0 tools, while reflecting on our traditional values as we move towards Library 2.0 and beyond

1030 – 1100

1210 – 1345

Lunch, Exhibition Viewing and VALA Showcase – Exhibition Area CONCURRENT SESSION 14 Online Communities Room: 219–220 Chair: Lynette Lewis

CONCURRENT SESSION 15 Digitisation/Publishing Room: 212–213 Chair: John Terrell

CONCURRENT SESSION 16 Usability/Portability Room: 210–211 Chair: Simon Huggard

VALAtech BOOT CAMP Session E Open Source Content Management Systems – Drupal

Amirhossein Mohtasebi, Extol Corp, Malaysia and Parnian Najafi Borazjani, University Technology Malaysia Privacy concerns in social networks and online communities

Les Firth, Yarra Plenty Regional Library, Vic If you can’t measure it, you can’t manage it: transforming library usage data into strategic information

Sarah-Jane Saravani, Waikato Institute of Technology, New Zealand Standards informing design of library service delivery to mobile devices and nomadic learners

Room: VALA Showcase space Facilitator: Tom Denison, Melbourne, Vic

1420 – 1450

Fiona Salisbury and Sandi Monaghan, La Trobe University, Vic Finding a new voice: keys to building successful online communities

Cathie Jilovsky, George Panagiotidis and Janette Wright, CAVAL Ltd Digitise this: converting content

Kat Clancy and Michelle Watson, Deakin University, Vic Usability testing: a client-centred approach to innovation

1455 – 1525

Ellen Forsyth, State Library of New South Wales Wiki ecosystems: the development and growth of online communities of practice

Anna Shadbolt, Joe Arthur and Silvia Paparozzi, University of Melbourne, Vic A research idea, an administrative need and a resource capability come together in time to create an invaluable historical collection: the University Calendar story at Melbourne

Alan Butters, Sybis, Vic Data sets, profiles and standards: creating interoperability & adding value to RFID within Australian libraries

1345 – 1415

1525 – 1555

Afternoon Tea, Exhibition Viewing – Exhibition Area

1555 – 1705

PLENARY SESSION Room: Plenary Hall | Chair: Zaana Howard McKenzie Wark, Eugene Lang College and the New School for Social Research, New York, USA See website for information

1705 – 1710

CLOSING Bart Rutherford, VALA President

1710 – 1830

Farewell Refreshments – Melbourne Convention Centre Foyer Programme correct at time of printing.


Friday Conference Programme

Friday 12 February 2010 0930 – 1930

ASSOCIATED EVENTS

0845 – 1700

ANZREG Australia New Zealand Regional Ex Libris Group Seminar Annual seminar so that Ex Libris customers can come along and share their knowledge and learn about the latest issues surrounding Ex Libris products and the Australia/New Zealand community. For more information, please see page 24.

0900 – 1530

ERA ERA Membership Forum Annual forum that provides the opportunity for library representatives to come together to discuss and input into policy direction and strategic issues for ERA, as well as foster relations with vendors and facilitate cross-sectoral networking. For more information, please see page 25.

0930 – 1200

Ebook Library EBL User Group For EBL users to share their ideas and experiences using EBL and ebooks in general, discuss emerging usage trends, gather feedback, and share information about forthcoming developments. For more information, please see page 25.

0930 – 1300

ANDS Gumboots for the Data Deluge: defining and describing collections for the Australian Research Data Commons Practical workshop designed for all of those who work in research institutions and who have responsibility for defining and describing collections for harvesting into Research Data Australia. For more information, please see page 25.

1600 – 2000

Melbourne JoomlaDay 2010 Conference with in-depth information for beginners, designers, implementors and developers. Participate in presentations around the world of Joomla!, workshops, and special sessions for Joomla! in not for profit organisations and educational environments. For more information, please see page 25. Melbourne JoomlaDay 2010 also runs on Saturday 13 February from 0900 – 1800 and on Sunday 14 February from 0900 – 1600. Programme correct at time of printing.

Exciting new venue for 2010

21 < <<


VALA showcase VALA Showcase presentations will include:

TUESDAY 9 FEBRUARY 2010

VALA Showcase presentations give delegates the chance to

1240 – 1255

Zine collections, their communities, and digitisation: a precarious LIS dialogue John Stevens State Library of Victoria

1255 – 1310

Re-imagining library services – ten libraries, two countries, one vision Wendy Quihampton National And State Libraries Australasia, Vic

1310 – 1325

Signup; Six Weeks; Summon: Success! Replacing Google™ Scholar with the Summon from Serials Solutions Helen Livingston University of South Australia

1325 – 1355

Trove and other innovations from the National Library Warwick Cathro and Rose Holley National Library of Australia, ACT

1555 – 1610

Implementing AquaBrowser, and what it means for the students and staff of the College Wilma Kurvink and Bart Rutherford Wesley College, Vic

view library applications in more detail and speak with presenters and speakers from the conference. These will be located in the VALA Showcase space in the Exhibition Hall. As these presentations will be held during lunch, morning and afternoon tea breaks, feel free to bring your food and drink to the VALA

WEDNESDAY 10 FEBRUARY 2010 1005 – 1020

Online integration at the State Library of Victoria Kelly Gardiner State Library of Victoria

1255 – 1310

Smarter faster information to you: Sharepoint in a small special library Kathy Stapleton Department of Foreign Affairs and Trade, ACT

1310 – 1325

CAN cross-pollination and cultural mediation: access and practice Ingrid Mason Collections Australia, NSW

1615 – 1630

Linking, sharing and repurposing digital assets displayed online: the creation of the Australian War Memorial’s indigenous collections database Robyn Van Dyk Australian War Memorial, ACT

Showcase space.

THURSDAY 11 FEBRUARY 2010 1220 – 1235

Open source library services for special libraries Michael Huynh ACT Health Library

1235 – 1250

Talking with pods: a look inside UQ library’s podcasting project Jennifer Creese University of Queensland Library

1250 – 1305

Do I login, register, join or click here! Authentication @ State Library of Queensland Anna Raunik State Library of Queensland

1305 – 1320

RFID Smart Bin (FE Technology) Tom Edwards Wyndham Library, Vic

1320 – 1335

Vicnet: working with multilingual communities Brendan Fitzgerald and Andrew Cunningham Vicnet, Vic

>> > 22

Programme correct at time of printing

www.vala.org.au/conf2010.htm LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


VALA is proud to support the following associated events.

VALA2010 Associated Events Friday 12 February

Australia New Zealand Regional Ex Libris Group Seminar

MondaY 8 February

MondaY 8 February

MondaY 8 February

Datasets Coordinators Meeting and Forum

VTLS User Community Day

Softlink Liberty User Group

VTLS sees VALA2010 as one of the best opportunities to have our customers come together one year after VTLS APAC division being established in Melbourne. The VTLS User Community Day will be held at Monash Conference Centre, 30 Collins Street, Melbourne on Monday 8 February 2010 from 1300 to 1600.

Softlink is proud to be associated with the VALA2010 Conference and we hope to see many of you visiting our stand in February. We have timed our 2010 National Liberty User Group to coincide with the VALA conference so that our users who are in Melbourne at the time are able to attend and share their knowledge and experiences of the Liberty System with our national community of users.

CAUL Electronic Information Resources Committee are holding the Datasets Coordinators Meeting and Forum in Melbourne on

Monday 8 February 2010 from 0930 to 1700. Please note this meeting is for CAUL/CEIRC members only. Please visit

www.caul.edu.au/meetings for more information. Contact: Diane Costello diane.costello@caul.edu.au Tel: +61 2 9125 2990

Contact: Hengzhong Ding dingh@vtls.com Tel: +61 (0) 438001452

This Session will take place on Monday 8 February 2010

from 1600 through until 1930. Please RSVP to sritchie@softlinkint.com Contact: Simon Ritchie sritchie@softlinkint.com Tel: +61 7 3124 6111

>> > 24

celebrating 25 years

ANZREG is proud to be associated with the VALA2010 Conference. Our annual seminar, to be held at State Library of Victoria, Village Roadshow Theatre and Conference venue, Friday 12 February 2010 at 0845, has been timed to coincide with VALA, so that Ex Libris customers who are in Melbourne, can come along and share their knowledge and learn about the latest issues surrounding Ex Libris products and the Australia/New Zealand community. Please see the ANZREG website for more information: www.anzreg.monash.org/ meetings/2010_Seminar/ Contact: Simon Huggard shuggard@slv.vic.gov.au Tel: 03 8664 7122


VALA2010 Associated events

Friday 12 February

12–14 February

Electronic Resources Australia (ERA) Membership Forum 2010

Melbourne JoomlaDay 2010

The 3rd ERA Membership Forum will be held at the Novotel Melbourne on Collins on Friday 12 February 2010 from 0900 to 1530. ERA is a national crosssectoral consortium that has been established to allow Australian libraries to collectively negotiate and purchase full text electronic resources. The ERA forum is held annually and provides the opportunity for library representatives to come together to discuss and input into policy direction and strategic issues for ERA, as well as foster relations with vendors and facilitate cross-sectoral networking. More information about the Forum and how to register is on the ERA website at: http://era.nla.gov.au/ governance/2010Membership Forum.html Contact: Nikki Darby era@nla.gov.au Tel: +61 2 6262 1549 / 1521

Interested in a mature open source content management system?

Friday 12 February

Friday 12 February

Don’t miss Melbourne JoomlaDay from

Ebook Library (EBL) User Group

Australian National Data Service (ANDS) event

12–14 February 2010

EBL users are invited to share their ideas and experiences using EBL and ebooks in general. The aim of this session will be to discuss emerging usage trends, gather feedback, and share information about forthcoming developments. To be held at RMIT University, 360 Swanston Street, Building 8, level 5, Swanston Library seminar room 1, on Friday 12

February 2010 from 0930 to 1200. Please RSVP to alison.morin@eblib.com

Gumboots for the Data Deluge: a practical workshop. To be held at Monash Conference Centre, Collins Street, Melbourne.

0930 to 1300 Friday 12 February 2010. This workshop is designed for all of those who work in research institutions and who have responsibility for defining and describing collections for harvesting into Research Data Australia. Limited to 40 attendees. More information about the workshop and how to register is available on the ANDS website

at The University of Melbourne. Melbourne JoomlaDay is Australia’s super popular Joomla! conference with in-depth information for beginners, designers, implementors and developers. Participate in presentations around the world of Joomla!, workshops, and special sessions for Joomla! in not for profit organisations and educational environments. For more information please visit

http://melbourne. joomladay.org.au Contact: Matthias Raab matthias.raab@mc4-it.com Tel: 0425 785 192

www.ands.org.au/events/

25 < <<


Exhibitor Directory EXHIBITOR

3M

BOOTHS

45 / 48

Alexander Street Press Altarama Information Systems

35 23

American Medical Association

63

Annual Reviews, Institution of Civil Engineers (ICE) & Thomas Telford

64

Australian Library and Information Association (ALIA)

43

BEAR Solutions

11

Bibliotheca â&#x20AC;&#x201C; RFID Library Systems Australia Pty Ltd

38

BMJ Group

83

Bolinda Publishing

14

Cambridge University Press

18

CAVAL Ltd

12 / 13 89

Civica Library & Learning

85 / 86

Copyright Agency Limited

67

CSIRO Publishing

9 54 / 56

DataComIT

66

Deep Freeze MyPC

32

Ebook Library

37

EBSCO Information Services

55 / 57 49

Elsevier Pte Ltd

52

Emerald Group Publishing

36

>> > 26

Elsevier Australia

BOOTHS

Encyclopaedia Britannica Aust Ltd

31

EnvisionWare Pty Ltd

39

Euromonitor International (Asia) Pte Ltd

33

Ex Libris (Australia) Pty Ltd

46 / 50

FE Technologies

69 / 70

EXHIBITOR

BOOTHS

RAECO

10

RefWorks-COS

3

Relais International

21

Research for Libraries

79

RMIT Publishing

74 / 77

Royal Society of Chemistry & IOPP

84

47 / 51

SAGE Publications Asia-Pacific Pty Ltd

41

Informa Business Information

90

SAI Global Limited

80

Infotrieve Australia Pty Ltd

44

Serials Solutions

4

Innovative Interfaces

25

SirsiDynix

15 / 16

Insync Surveys

88

Softlink

62 / 65

Intext Book Co Pty Ltd

22

Springer

58

James Bennett Pty Ltd

73

Stomp

42

The Learning Edge International

68

Swets

61

Macquarie Online

27

Tag Alert Pty Ltd

30

Maxus Australia

75

Taylor & Francis Group

78

Mergent Inc

20

Tech Logic Corporation

40

Gale-Cengage Learning

Charles Sturt University

DA Information Services

EXHIBITOR

iGroup (Australasia) Pty Ltd

National Library of Australia Nature Publishing Group OCLC

76

71 / 72 28 6/7/8

Thomson Reuters

59 / 60

Thorpe-Bowker

5

UNILINC Limited

53

Oxford University Press

17

Unique Management Services

26

Palgrave Macmillan

29

VTLS Inc

87

ProQuest

1/2

Wiley-Blackwell

24

QLS Group

34

Wolters Kluwer Health - Ovid

81

QLS Technology

19

YBP Library Services

82

www.vala.org.au/conf2010.htm LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


VALA2010 Exhibition Hours

The VALA2010 exhibition entrance is located on the concourse, enter via Door 7 of the Melbourne Convention and Exhibition Centre and will be open as follows: Tuesday 9 February 0830 – 1730 Welcome Reception 1730 – 1900

Wednesday 10 February 0830 – 1740

Thursday 11 February 0830 – 1600

27 < <<


VALA2010 Exhibitor DIrectory

Exhibitor Directory 3M

Altarama Information Systems

Contact:

3M Library Systems

Contact:

Shirley Forster

Address:

Address:

Telephone:

950 Pacific Highway Pymble NSW 2073 136 136

Lower Ground Floor 939 Barrenjoey Road Palm Beach NSW 2108

Fax: Email: Website:

02 9498 9616 library-au@mmm.com www.3M.com/us/library

Telephone: Fax: Email: Website:

02 9974 2500 02 9974 2511 info@altarama.com.au www.altarama.com

BOOTHS 45 / 48 A global leader in library innovation for more than 35 years, 3M Library Systems provides security, productivity and information management solutions that harness technology to enable a more human library, freeing librarians to spend more time doing what they do best – helping people. 3M also partners with libraries to support their technological advancement and ensure their success through numerous industry sponsorships and programs. For more information about the 3M Library Systems solutions, email library-au@mmm.com, visit http://www.3M.com/us/library or call 136 136 to speak with your local 3M Library Systems Area Manager.

Alexander Street Press

BOOTH 23 Altarama specialises in improving reference services. RefTracker provides a better way to quantify, respond to, and manage all types of requests. DeskStats is an electronic tick sheet that gathers statistics more efficiently. RefChatter allows you to communicate with clients using IM, desktopsharing, SMS and a widget. RefScheduler creates rosters in a fraction of the time.

American Medical Association

Contact:

Dan Hamid

Contact:

Jeremy Nielsen

Address:

Southgate House Suite 2, 14th Floor 1 St George’s Way Stevenage Hertfordshire SG1 1HG UK

Address:

515 North State Street Chicago Illinois USA 60610

Tel: Fax: Email: Website:

+1 312 464 2449 +1 312 464 2580 jeremy.nielsen@ama-assn.org https://pubs.ama-assn.org

Telephone: Mobile: Email: Website:

+64 0 6 356 7010 +64 0 2 135 6670 dhamid@alexanderstreet.com www.alexanderstreet.com

BOOTH 35

JAMA & Archives Journals cover the latest developments in clinical medicine. Each title is among the most respected, highly relevant, and often cited in its field. These peer-reviewed journals are available in print, online, or through a company-wide license, which offers many advantages to both librarians and end users.

29 < <<

Alexander Street Press is a leading publisher of online databases. We build the best possible collections within the following disciplines – Counseling and Therapy (text and video), Music (listening and reference), Performing Arts, Drama, Film, Social and Cultural History (including Personal Narratives, Primary Sources, History in Video and more), Social Theory, and Literature. We also have specialised collections in Religion, Women’s History, Indigenous and Black studies.

BOOTH 63


Exhibitor Directory Annual Reviews, Institution of Civil Engineers (ICE) & Thomas Telford

Contact: Address:

Telephone: Fax: Email: Website:

Andrea Lopez Consortia Sales Director 4139 El Camino Way Palo Alto California 94306 USA

40 Marsh Wall London UK E14 9TP

+1 650 843 6647 +1 650 424 0910 alopez@annualreviews.org www.annualreviews.org

+44 020 7665 2460 info@icevirtuallibrary.com www.icevirtuallibrary.com

BOOTH 64 Annual Reviews provides critical, authoritative reviews by leading scientists within 40 essential disciplines in the Biomedical, Life, Physical and Social Sciences. Annual Reviews offers site license solutions to institutions and consortia. Learn about the new Economics Collection and other forthcoming titles at www.annualreviews.org. Thomas Telford Ltd. is the publishing business of the Institution of Civil Engineers (ICE). The ICE Virtual Library (www.icevirtuallibrary.com) hosts all the published content from ICE. This includes ebooks, archives from 1836, leading research from journals such as Géotechnique, and the ICE Proceedings series, which delivers best-practice across key areas of civil engineering.

Australian Library and Information Association (ALIA)

Contact:

Natalie Robertson

Address:

2.26 14 Lexington Drive Bella Vista NSW 2153

Telephone: Fax: Email: Website:

1300 723 277 02 8861 5051 sales@bearsolutions.com.au www.bearsolutions.com.au

BOOTH 11 Offering solutions for copying, printing, PC reservation, PC charging, library card production, LMS integration and more we have a range of modules to suit your needs. BEAR Solutions is a privately owned Australian company that has been providing cost recovery and management solutions to libraries for almost 20 years.

Bibliotheca – RFID Library Systems Australia Pty Ltd

Contact:

Kamara Buchanan Events Manager

Address:

308/685 Burke Road Camberwell VIC 3124

Address:

PO Box 6335 Kingston ACT 2604

Telephone: Fax: Email: Website:

02 6215 8222 02 6282 2249 kamara.buchanan@alia.org.au www.alia.org.au

Telephone: Fax: Email: Website:

03 9811 4750 03 9811 4754 Australia@bibliotheca-rfid.com www.bibliotheca-rfid.com

BOOTH 43 The Australian Library and Information Association (ALIA) is the peak body representing the Australian library and information sector, and supports the sector in the development, delivery and promotion of quality library and information services to the nation. ALIA represents the interests of members, the profession, and Australia’s 12 million library users.

>> > 30

BEAR Solutions

BOOTH 38 Bibliotheca RFID Library Systems specialises in developing, producing and marketing software and hardware for automation, inventory taking and control and media security in libraries. Bibliotheca is focused on providing Libraries with reliable, functional complete solutions leveraging our experience with over 400 installations globally.


VALA2010 Exhibitor DIrectory

BMJ Group

Cambridge University Press

Address:

31 Kaki Bukit Road 3 #06-24 Techlink Singapore 417818

Contact:

Jenny Symons Academic and Professional Marketing Manager

Telephone: Fax: Email:

+65 6745 5581 +65 6745 4068 cchiu@bmjgroup.com (offsite – booking and invoicing) thilker@bmjgroup.com (onsite) http://group.bmj.com

Address:

Private Bag 31 Port Melbourne VIC 3207

Telephone: Fax: Email: Website:

03 8671 1402 1800 110 521 (toll-free within Australia) jsymons@cambridge.edu.au www.cambridge.edu.au

Website: BOOTH 83

BMJ Group is a global medical publisher. BMJ, (British Medical Journal) the Group’s flagship journal, was founded in 1840 and is one of the world’s leading general medical journals. BMJ Group provides reliable evidence-based medical information to doctors, researchers, health care workers, students and patients.

Bolinda Publishing

BOOTH 18 Cambridge University Press is one of the largest academic and educational publishers in the world, publishing nearly 2,500 books and over 200 journals a year. We aim to advance – through publication and printing – learning, knowledge and research worldwide. Today, this mission is realised through our commitment to innovation and enterprise, placing us at the cutting-edge of electronic delivery.

CAVAL Ltd

Contact:

Geoff Walshe

Contact:

Address:

17 Mohr Street Tullamarine VIC 3043

Janette Wright Chief Executive Officer

Address:

Mobile: Fax: Email: Website:

0407 514 019 03 9335 1903 Geoff@bolinda.com www.bolindalibrary.com

4 Park Drive Bundoora VIC 3083

Telephone: Fax: Email: Website:

03 9459 2722 03 9459 2733 caval@caval.edu.au caval.edu.au

BOOTH 14 Bolinda is a private and expanding international media company that is a recognised leader in the field of large print books and audio books, while pioneering the emerging digital download market for audio books.

BOOTHS 12 / 13 CAVAL is an Australian not-for-profit company established in 1978 to support leading libraries in Australia, New Zealand and Asia. CAVAL is owned jointly by 11 Australian universities and provides a range of specialised services to the library sector including storage and digital preservation, cataloguing, training and consulting. http://www.caval.edu.au

31 < <<


Exhibitor Directory Charles Sturt University

Contact: Address:

Telephone: Fax: Website:

Dr Bob Pymm Senior Lecturer Room 216 Australian Centre for Christianity and Culture 15 Blackall Street Barton ACT 2600 02 6272 6220 02 6273 6991 www.csu.edu.au

BOOTH 89 Charles Sturt University is a dynamic and progressive employer whose innovative approach to education has earned it an international reputation for excellence. Charles Sturt University is a national university for excellence in education for the professions, strategic and applied research and flexible delivery of learning and teaching. The School of Information Studies at CSU is the largest in Australia offering undergraduate and postgraduate degrees in a range of library and information related specialisations.

Civica Library & Learning

Contact:

Bridie Hamilton Sales Executive Library & Learning

Address:

Level 5 565 Bourke Street Melbourne VIC 3000

Telephone: Fax: Website:

03 8676 4410 03 8676 4444 www.civica.com.au

BOOTHS 85 / 86

>> > 32

Visit CIVICA LIBRARY & LEARNING to EXPERIENCE & LEARN about Civicaâ&#x20AC;&#x2122;s leading Library Management Solutions and DISCOVER what automation of library functions with innovative technology could add to the future of your library. We offer: Spydus Library Management System; Managed Service; Standalone; RFID; Sorcer: social networking & recommendation consumer portal; Collection Services: selection & provision of library materials.

Copyright Agency Limited

Contact:

Jennifer Grim

Address:

Level 15 233 Castlereagh Street Sydney NSW 2001

Telephone: Fax: Email: Website:

02 9394 7600 02 9394 7601 jgrim@copyright.com.au www.copyright.com.au

BOOTH 67 Copyright Agency Limited (CAL) is an Australian rights management company linking creators and users of copyright material. CAL represents creators as their non-exclusive agent to license the use of their works. CALâ&#x20AC;&#x2122;s licences provide organisations with convenient and cost effective access to vital information while helping them comply with copyright requirements.

CSIRO Publishing

Address:

PO Box 1139 Collingwood VIC 3066

Telephone: Fax: Email: Website:

1300 788 000 (local call within Australia) 03 9662 7555 publishing.sales@csiro.au www.publish.csiro.au

BOOTH 9 CSIRO PUBLISHING operates as an independent science and technology publisher with a global reputation for quality products and services. Our internationally recognised publishing programme covers a range of scientific disciplines, including agriculture, the plant and animal sciences, and environmental management. Our product range includes journals, books, magazines and CD-ROMS.


VALA2010 Exhibitor DIrectory

DA Information Services

Contact:

Dianne Phillips

Address:

648 Whitehorse Road Mitcham VIC 3132

Telephone: Fax: Email: Website:

03 9210 7777 03 9210 7788 dphillips@dadirect.com www.dadirect.com

BOOTHS 54 / 56 DA is the largest and most progressive full-service vendor & supplier of print and digital content. DA presents an astounding range of digital resources that are transforming the world of knowledge.

Deep Freeze MyPC

Contact:

Mark Hacker

Address:

PO Box 4 Flinders Lane Melbourne VIC 3000

Telephone:

03 9629 4455 1800 141312 02 9555 7355 02 9475 0493 info@aussietelecom.com.au info@deepfreeze.com.au www.aussietelecom.com.au www.deepfreeze.com.au

Fax: Email: Website: BOOTH 32

Installed in over 8m PCs, Deep Freeze dramatically reduces the tech support time required to maintain PCs. Deep Freeze instantly restores the PC back to its original configuration on each and every reboot. Many Libraries in Australia already implement Deep Freeze to ensure their PCs are running at 100% efficiency.

DataComIT

Contact:

Richard Wilson Business Development Manager

Address:

70 Dorcas Street Southbank VIC 3006

Telephone: Fax: Email: Website:

03 9522 2015 03 9522 2099 richard.wilson@datacomit.com.au www.datacomit.com.au

Ebook Library

Contact:

Alison Morin

Address:

Level 2 21 Victoria Street Melbourne VIC 3000

Telephone: Fax: Email: Website:

03 9639 8430 03 9923 6096 Alison.morin@eblib.com www.eblib.com

BOOTH 37

Datacom Information Technologies Pty Ltd is a 100% Australian owned Company with over 25 years experience in the delivery of specialised and diverse information technology solutions. This includes micrographics, web based document management solutions, data migration services and a wide variety of digitisation services. DatacomIT currently operate Australia's largest specialised digitisation facility for all types of bound material up to AO in size as well as all types of micrographic material. During VALA, DatacomIT will conducting the Worldwide Launch of the new ST Viewscan. The ST Viewscan is designed specifically for use in public libraries for viewing and scanning microfilm and microfiche.

EBL is an ebook platform aggregating content from hundreds of international publishers. The platform offers a range of flexible access options including title by title selection for purchase with perpetual multiple concurrent access. EBL also offers a wide range of customizable demand driven acquisition options including pay-per-view and auto-purchase.

33 < <<

BOOTH 66


Exhibitor Directory EBSCO Information Services

Elsevier Pte Ltd

Contact:

Sarah Smith

Contact:

Mei Ling Tang

Address:

Level 8 132 Arthur Street North Sydney NSW 2060

Address:

3 Killiney Road #08-01 Winsland House 1 SINGAPORE 239519

Telephone: Fax: Email: Website:

02 8908 2300 02 9922 6659 ess-au@ebsco.com www.ebsco.com

Telephone: Fax: Email: Website:

+65 6349 0292 +65 6733 1050 m.tang@elsevier.com http://www.elsevier.com http://asia.elsevier.com

BOOTHS 55 / 57 EBSCO is the world’s premier full-service provider of information, offering a portfolio of services that spans the realm of print and electronic subscription access and management, research databases and more. The company’s e-resource renewal and management tools help librarians accomplish in hours what once took weeks.

Elsevier Australia

Elsevier is a leading global provider of Science and Health information, serving more than 30 million scientists, students, health and information professionals worldwide. Some of our well-known electronic products include ScienceDirect (www.info.ScienceDirect.com), Scopus (www.info.Scopus.com), MD Consult, Nursing Consult and Clinical Pharmacology.

Emerald Group Publishing

Contact:

Francesca Oppici

Contact:

Andrea Gilbey

Address:

Tower 1 475 Victoria Avenue Chatswood NSW 2067

Address:

PO Box 1441 Fitzroy North VIC 3068

Telephone: Fax: Email: Website:

02 9422 8504 02 9422 8562 f.oppici@elsevier.com www.elsevier.com.au

Telephone: Fax: Email: Website:

0431 598 476 03 9078 1748 agilbey@emeraldinsight.com www.emeraldinsight.com

BOOTH 49

>> > 34

BOOTH 52

For over 100 years, the Elsevier name has represented a dedication to excellence in the exchange of information. Today, Elsevier remains committed to that mission and has grown into an information provider of global proportions with offices around the world. Elsevier has become the undisputed market leader in the publication and dissemination of literature covering the broad spectrum of health and scientific endeavours. Visit our booth to learn more about our suite of online resources for Medicine, Nursing and Pharmacy, find out about interoperability between our products and your Electronic Medical Record system, and to hear our breaking news about MD Consult.

BOOTH 36 Emerald publishes journals, books and book series. As the world’s leading publisher of management research, Emerald provides a wealth of management knowledge covering 23 niche disciplines. For busy managers in corporate, federal and public organizations, Emerald Management First is an award-winning online knowledge and information resource.


VALA2010 Exhibitor DIrectory

Encyclopaedia Britannica Aust Ltd

Euromonitor International (Asia) Pte Ltd

Contact:

Camille Davey

Contact:

Address:

PO Box 927 North Sydney NSW 2059

Nadira Mohsin Account Manager

Address:

Telephone: Fax: Email: Website:

02 9923 5600 02 9929 37 53 cdavey@eb.com.au http://edu.britannica.com.au

3 Lim Teck Kim Road #08-01 Singapore Technologies Building – 088934 SINGAPORE

Telephone: Fax: Email: Website:

+65 6429 0590 ext 593 +65 6324 1855 nadira.mohsin@euromonitor.com.sg www.euromonitor.com

BOOTH 31 Titles that are award-winning; content that is curriculum aligned and recommended by teachers and industry leaders; information that teachers, professors and librarians are confident using and sharing: this is what constitutes the Britannica difference. Encyclopædia Britannica was recently named Top 10 UK Consumer Superbrand 2009/2010.

EnvisionWare Pty Ltd

BOOTH 33 Euromonitor International is the world’s leading provider of global business intelligence and strategic market analysis. We have more than 30 years experience of publishing market reports, business reference books, online databases and bespoke consulting projects. Our research offers insight into industries, countries and consumers. We deliver quality information solutions to support strategic business planning. Euromonitor International is headquartered in London, with regional offices in Chicago, Singapore, Shanghai, Vilnius, Dubai, Cape Town and Santiago and has a network of over 600 analysts worldwide.

Ex Libris (Australia) Pty Ltd

Contact:

Jo-Anne Shaw

Contact:

Holley Dumble

Address:

10 George Street Stepney SA 5069

Address:

Telephone: Fax: Email: Website:

08 8132 5800 08 8132 5899 jshaw@envisionware.com www.envisionware.com

Level 2 229 Greenhill Road Dulwich SA 5065

Telephone: Mobile: Fax: Email: Website:

03 9827 5693 0409 939 276 08 8331 0851 holley.dumble@exlibris.com.au www.exlibrisgroup.com/

BOOTH 39 Libraries face increasing pressure to provide wide-ranging resources and increasing services, both physical and virtual. EnvisionWare’s suite of self-service solutions brings flexible and easy to use applications within the scope of all libraries. As the world’s premier provider of library self-service applications, EnvisionWare builds on a reputation of innovation, reliability, versatility, scalability, modularity and customer choice to bring the ultimate solutions to libraries. Contact us to discuss our wide range of products including the EnvisionWare RFID solution suite. www.envisionware.com

BOOTHS 46 / 50

35 < <<

Ex Libris Group is a leading provider of library automation solutions, offering the only comprehensive product suite for the discovery, management, and distribution of all material types – print, electronic, and digital. Dedicated to developing the market’s most inventive and creative solutions, Ex Libris leads the way in defining and designing efficient, user-friendly products that serve the needs of academic, research, and national libraries today, enabling them to transition into the future.


Exhibitor Directory FE Technologies

Contact:

Peter Ferendinos

Contact:

Annie Ching

Address:

4 Reeves Court Breakwater VIC 3219

Address:

PO Box 595 Balwyn VIC 3103

Telephone: Fax: Email: Website:

1300 731 991 1300 790 662 Peter@fetechnologies.com.au www.fetechnologies.com.au

Telephone: Email: Website:

03 9813 2399 annie@igroupnet.com www.igroupnet.com

BOOTHS 69 / 70 The FE Technologies Smart Library™ Radio Frequency Identification system is state-of-the-art RFID for libraries. Using SIP2 protocol, the Smart Library™ RFID system enables speedy, simple and user-friendly library transactions for library staff and borrowers. This includes check out, check in, return, putting items on hold, stock-take and daily shelf management.

Gale-Cengage Learning

BOOTHS 47 / 51 For more than twenty years, iGroup and its subsidiaries have worked with publishers and libraries to bring research information to the desks of academics, students, doctors, businessmen and research scientists. The iGroup consists of several companies prominent in the Asia-Pacific information industry. iGroup Australasia Pty Ltd proudly represents many of the world’s best publishers especially those publishing in the Science and Technology fields. And most notably nonprofit organizations such as SPIE, Optical Society of America, American Institute of Physics, American Physical Society, American Society of Mechanical Engineering, American Association for the Advancement of Science, Chemical Abstracts Society and American Chemical Society are just the few examples that we work for.

Informa Business Information

Contact:

Natasha Savic

Contact:

Address:

Level 7 80 Dorcas Street South Melbourne VIC 3205

Jane Woolnough Commercial Director

Address:

Level 5 11 Queens Road Melbourne VIC 3004

Telephone: Mobile: Email:

03 9869 7143 0401 471 952 jane.woolnough@informa.com

Telephone: Fax: Email: Website:

>> > 36

iGroup (Australasia) Pty Ltd

03 9685 4280 03 9685 4241 natasha.savic@cengage.com www.gale.cengage.com

BOOTH 76

BOOTH 90

Gale, part of Cengage Learning, is a world leader in e-research and educational publishing for libraries, schools and businesses. Best known for its accurate and authoritative reference content as well as its intelligent organisation of full-text magazine and newspaper articles, we create and maintain more than 600 databases that are published online, in print, as eBooks and in microform.

Informa Business Information provides publications, events and online services for the scientific, professional and commercial business communities. The main sectors we cover include pharmaceuticals, medicine, life sciences, law, IP, insurance, finance, maritime, trade, logistics, energy, construction, agribusiness and commodities. IBI serves the commercial needs of business leaders, the research needs of business analysts and the 'good practice' needs of professionals. We integrate a unique range of publishing formats, from major online databases and news services to research journals, books and events. For more information visit www.informabusinessinformation.com


VALA2010 Exhibitor DIrectory

Infotrieve Australia Pty Ltd

Insync Surveys

Contact:

Tim Burke

Contact:

Michael Samarchi

Address:

3/344 Ferntree Gully Road Notting Hill VIC 3168

Address:

Telephone: Fax: Email: Website:

03 9544 4911 03 9544 3277 info@infotrieve.com.au www.infotrieve.com

PO Box 446 Flinders Lane Melbourne VIC 8009

Telephone: Fax: Email: Website:

03 9909 9222 03 9614 4460 msamarchi@insyncsurveys.com.au www.insyncsurveys.com.au

BOOTH 44 Through us you can source copies of just about any published work – journal articles, conference proceedings, government reports, book chapters, theses, etc. We source from a whole range of collections in Australia, Asia, the USA and Europe. We supply articles by Ariel or fax. Our low, fixed rates include copyright compliance.

Innovative Interfaces

BOOTH 88 Insync Surveys provides benchmarked stakeholder surveys. Our Library Client Survey is used by leaders in best practice, including the Council of Australian University Librarians (CAUL). With almost 300,000 library related responses in our database, we can benchmark your library’s performance against similar libraries. Visit www.insyncsurveys.com.au or call Michael Samarchi, our Industry Relationship Manager with 20 years’ experience as a librarian, on +61 3 9909 9222.

Intext Book Co Pty Ltd

Contact:

William Ho

Contacts:

Jillian Symons & Mark Adams

Address:

5850 Shellmound Way Emeryville CA 94608 USA

Address:

25 Lynch Street Hawthorn VIC 3122

Telephone: Fax: Email: Website:

+1 510 655 6200 +1 510 450 6350 williamh@iii.com www.iii.com

Telephone: Fax: Email: Website:

03 9819 4500 03 9819 4511 customerservice@intextbook.com.au www.languageint.com.au

BOOTH 25

BOOTH 22

Innovative Interfaces (www.iii.com) dedicates its energies to meeting the needs of libraries and the challenges of library automation. The company has fulfilled this mission with first-rate services and products such as the Millennium integrated library platform, INN-Reach resource sharing, Electronic Resource Management, and the Encore discovery services platform. Today, thousands of libraries of all types in over 40 countries rely on Innovative’s products, services, and support. The company is located in Emeryville, California with offices around the world.

Intext is a fully Australian-owned company based in Melbourne which has specialised in the importing, marketing and distribution of resources for the teaching and learning of foreign languages in Australia and New Zealand for over 30 years. With the focus on education in the field of languages, Intext and the retail arm, Language International, have concentrated on the main languages taught in Australian and New Zealand education systems.

37 < <<


Exhibitor Directory James Bennett Pty Ltd

Contact:

James Bennett

Contact:

Melissa Kemble

Address:

3 Narabang Way Belrose NSW 2085

Address:

Telephone: Fax: Email: Website:

02 9986 7000 02 9986 7030 info@bennett.com.au www.bennett.com.au

Level 25 1 Market Street Sydney NSW 2000

Telephone: Fax: Email: Website:

02 9285 9100 02 9285 9290 melissa.kemble@macmillan.com.au www.macquariedictionary.com.au

BOOTH 73 James Bennett offers services in all aspects of acquisitions and collection development. Our strengths include our knowledge and relationships with publishers, allowing us to offer a comprehensive range of content sourced worldwide. We can help enhance your workflow with competitive pricing, our online acquisition interface JBO, supplier-aided selection, account management and shelf-ready services.

The Learning Edge International

Contact: Address:

Telephone: Support: Mobile: Fax: Website:

Alistair Oliver Marketing Manager Head Office Level 1, 160 Collins Street GPO Box 2217 Hobart TAS 7001 03 6223 8544 03 6224 6821 0417 397 044 03 6224 8547 www.thelearningedge.com.au

BOOTH 68

>> > 38

Macquarie Online

The Learning Edge International's principal offering is EQUELLA, a Digital Repository that incorporates Learning Objects, Learning Content Management and integrated content authoring. EQUELLA enables effective copyright enforcement, management and reporting and has been implemented within universities, TAFEs, state-based school systems and corporate training environments.

BOOTH 27 The Macquarie Dictionary & Thesaurus Online gives you access to Macquarie Dictionary Fifth Edition, Australia’s National Dictionary, with annual and quarterly updates of new words, phrases and encyclopedic entries. The online service offers an easy, comprehensive search of over 300,000 words and definitions including audio pronunciations, etymologies, extensive usage notes and more.

Maxus Australia

Contact:

Norma Tovey

Address:

PO Box 727 South Melbourne VIC 3205

Telephone: Fax: Email: Website:

03 9646 1988 03 9646 3611 Maxus@maxus.net.au www.maxus.net.au

BOOTH 75 Maxus Australia presents the Inmagic® Presto and Library Suite applications: Inmagic Library Suite has evolved to meet the needs of Special Librarians and draws on the experience of Inmagic Users over more than 20 years. Presto for Social Libraries is a unique application of Inmagic® Presto and Inmagic Library Suite, bringing together library workflow management, social technologies, and content publishing in a secure, Web-based environment.


VALA2010 Exhibitor DIrectory

Mergent Inc

Nature Publishing Group

Contact:

Tim Worrall

Contact:

Tamara Joyner

Address:

PO Box 854 Mount Eliza VIC 3930

Address:

Telephone: Mobile: Fax: Email: Website:

03 9775 2383 0422 721844 03 9775 2283 Tim.Worrall@Mergent.com http://www.Mergent.com

Level 1 15â&#x20AC;&#x201C;19 Claremont Street South Yarra VIC 3141

Telephone: Fax: Email: Website:

03 9825 1160 03 9825 1010 nature@macmillan.com.au www.nature.com

BOOTH 20

BOOTH 28

Mergent is pleased to announce the launch of an updated Mergent Online with added functionality and increased content. Our public and private company database is now even easier to use and includes class leading granular "As Reported" and fully transparent "Standardized" financial information. See us to arrange a free trial.

Nature Publishing Group is the worldâ&#x20AC;&#x2122;s leading resource for science. Publicising world-renowned news direct to your desktop and with a heritage of significant developments in science & medicine, NPG delivers lively broadcasts to a global community.

National Library of Australia

Address: Telephone: Fax: Email: Website:

Parkes Place Canberra ACT 2600 02 6262 1111 02 6257 1703 www.nla.gov.au/contact www.nla.gov.au

BOOTHS 71 / 72 The National Library of Australia is a major centre for scholarship and research. Our objective is to provide access to a wealth of material to enhance learning, and support engagement, enjoyment and understanding of Australian life and society. We use innovative technologies, digitisation and the web to streamline our services and provide easy access to Australian and international collections.

OCLC

Contact:

Lian Todd

Address:

Suite 5 131 Paisley Street Footscray VIC 3011

Telephone: Fax: Email: Website:

03 9362 8519 03 9362 85 01 lian.todd@oclc.org http://www.oclc.org/au/en/default.htm

BOOTHS 6 / 7 / 8 OCLC is a worldwide library membership organisation established in Dublin, Ohio, in 1967. It aims to help libraries serving millions of users in 100+ countries by providing them with a wide range of products and services in the areas of cataloguing and metadata, eContent and eCollections, reference and discovery services, resource sharing, digital archiving and library management services and systems.

39 < <<


Exhibitor Directory Oxford University Press

Contact:

Marika Whitfield

Mobile: Email: Website:

0438 341 355 marika.whitfield@oup.com www.oup.com/online

BOOTH 17 Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide. In addition to publishing over 4,600 new books each year, Oxford University Press is a major provider of online information to libraries and individuals worldwide. Oxford Journals, a Division of Oxford University Press, publishes well over 220 journals, two-thirds of which are published in collaboration with learned societies and other international organizations.

Palgrave Macmillan

Address:

Level 1 607 St Kilda Road Melbourne VIC 3000

Telephone: Fax: Email: Website:

03 8517 8307 03 85178322 sales@anz.proquest.com www.proquest.com

BOOTHS 1 / 2 ProQuest is a global leader in serving libraries of all types. ProQuest consistently seeks new ways to support researchers and quality research. More than a content provider or aggregator, ProQuest is an information partner, creating indispensable research solutions that connect people and information. ProQuest offers a depth and breadth of global content that includes historical newspapers, dissertations, and uniquely relevant resources for researchers of any age and sophistication. Inspired by its customers and end users, ProQuest is working toward a future that blends information accessibility with community to further enhance learning and encourage lifelong enrichment.

QLS Group

Contact:

Tamara Joyner

Address:

Address:

Level 1 15–19 Claremont Street South Yarra VIC 3141

Unit 22 200 Canterbury Road Bayswater VIC 3153

Telephone:

Telephone: Fax: Email: Website:

03 9825 1160 03 9825 1010 palgraveonline@macmillan.com.au www.palgrave-journals.com or www.palgraveconnect.com

1800 818 297 03 9722 7170 1800 773 374 (QLD) 03 9722 7167 www.qls.net.au

BOOTH 29 Having a commitment to quality academic publications Palgrave Macmillan provides a range of journals, electronic books and long standing reference materials. Covering Politics, Economics, Business and the Humanities, Palgrave Macmillan provides a range of flexible offerings with dependable customer service. A number of exciting launches are tabled for the coming year, including S4SC. >> > 40

ProQuest

Fax: Website: BOOTH 34

The QLS Group, the largest Australian Owned Library Supplier, has experienced consultants ready to assist you, with our free “library design service”. Whether you are simply looking for more display shelves, or a complete library renovation, you will love our competitive pricing and excellent service.


VALA2010 Exhibitor DIrectory

QLS Technology

Contact:

Colin Matthews Shane Bortoli

Address:

38 Love Street Bulimba QLD 4171

Telephone: Fax: Email: Website:

07 3899 1899 07 3899 0844 c.matthews@qls.net.au www.qlstechnology.com.au

RefWorks-COS

Contact:

Matt McCoy Area Sales Manager

Unit 22 200 Canterbury Road Bayswater VIC 3153

Address:

Level 1 607 St Kilda Road Melbourne VIC 3004

03 9776 0559 03 9776 0559 s.bortoli@qls.net.au

Telephone: Fax: Email: Website:

03 8517 8307 03 8517 8322 oceania@refworks-cos.com www.refworks-cos.com

BOOTH 19

BOOTH 3

QLS Technology is a division of Queensland Library Supplies Pty Ltd, a privately owned & operated 30-year-old Australian specialist Library equipment supplier. QLS have for over 10 years been designing, manufacturing, installing and supporting a range of Library Automation Products including, Patron Self Issue (RFID, Electromagnetic & Hybrid) and Returns Systems (Manual & Automated in RFID, Electromagnetic & Hybrid), Security Gates (RFID, Electromagnetic & Hybrid), Electronic Returns Bins & Controlled Access Book Return Chutes.

RefWorks-COS provides tools and services for every phase of research, from discovering the very latest developments, finding grants, identifying collaborators and thought leaders, managing research information, sharing resources, writing papers, or locating opportunities to present or publish findings. Designed to assist and support researchers in virtually any kind of research organisation – from academia to corporations, government agencies and medical facilities, RefWorks-COS provides indispensable tools for research at its best!

RAECO

Address: Telephone: Fax: Email: Website:

Relais International

75 Rushdale Street Knoxfield VIC 3180 1300 727 231 1300 727 241 support@raeco.com.au www.raeco.com.au

BOOTH 10 Raeco® is dedicated to creating quality information and learning centres of the future. Raeco® understands your vision for a better library, providing complete solutions for your library needs. Raeco® links the right products with complete design and supply service for your library to create the look and feel you envisage.

Contact:

Clare MacKeigan

Address:

Suite 215 1690 Woodward Drive Ottawa CANADA ON K2C 3R8

Telephone: Fax: Email: Website:

+1 613 226 5571 Ext 270 +1 613 226 0998 clare.mackeigan@relais-intl.com www.relais-intl.com

BOOTH 21 Relais International offers a range of solutions for your library’s resource sharing, interlibrary loan and document delivery needs. Fully integrated, standards based products from Relais International are used in individual libraries and by consortia around the world.

41 < <<


Exhibitor Directory Research for Libraries

Contact: Address:

Mychau Vo c/- Datamonitor

Royal Society of Chemistry & IOPP

Contact:

Lesley Maw

Patrick Doogue

Address:

RSC Publishing Thomas Graham House Science Park, Milton Road Cambridge CB4 0WF, UK

IOP Publishing Dirac House Temple Back Bristol BS1 6BE, UK

Telephone: Fax: Email: Website:

+44 0 1223 432300 +44 0 1223 426017 mawl@rsc.org www.rsc.org

+44 0 1179 297481 +44 0 1179 301178 patrick.doogue@iop.org www.iop.org

Level 46 2 Park Street Sydney NSW 2000 Telephone: Fax: Email: Website:

02 8705 6968 02 8705 6961 mvo@r4l.info www.r4l.info

BOOTH 79 Research for Libraries is a one stop information resource for academic, government and public libraries around the world. We bring together business and market intelligence from the worldâ&#x20AC;&#x2122;s leading market analysis companies to give your users an instant supply of up-to-the minute online information. The entire portfolio of information is extensive, spanning 30,000+ companies, 2500+ industries and over 100 countries, with SWOT analyses, case studies and product profiles.

>> > 42

RMIT Publishing

BOOTH 84 RSC Publishing and IOP Publishing are not for profit publishers wholly owned by the Royal Society of Chemistry and Institute of Physics respectively. Their publishing activities include a range of high quality journals, books, magazines, and community websites.

SAGE Publications Asia-Pacific Pty Ltd

Contact:

Non Jenkins

Contact:

Rosalia da Garcia

Address:

RMIT Publishing PO BOX 12058 Aâ&#x20AC;&#x2122;Beckett Street Melbourne VIC 8006

Address:

33 Pekin Street #02-01 Far East Square Singapore 048763

Telephone: Email: Website:

03 9925 8250 Non.jenkins@rmit.edu.au www.informit.com.au

Telephone: Fax: Email: Website:

+65 6220 1800 +65 6438 1008 rosalia.garcia@sagepub.com.sg www.sagepublications.com

BOOTHS 74 / 77

BOOTH 41

Through its Informit brand and online platform, RMIT Publishing provides easy access to core Australasian content and specialist research not readily available elsewhere online. RMIT Publishing looks forward to discussing the latest product developments with delegates at VALA2010, including the new Health Collection and recently expanded Engineering Collection.

SAGE is one of the leading academic publishers of humanities, social sciences and STM journals. SAGE continues to be privately and independently owned. As per JCR 2008, SAGE remains the market leader (by number of ranked titles) in 10 categories, including Communication Studies, Criminology, Political Science, Sociology and Education. SAGE Asia-Pacific was established in September 2006 in Singapore and we have 5 regional offices throughout Asia-Pacific. SAGE Asia-Pacific journal team focuses on ensuring that our e-content reaches most researchers, graduates and undergraduates. SAGE works towards ensuring all experiences with us would be a satisfactory and rewarding one.


VALA2010 Exhibitor DIrectory

SAI Global Limited

SirsiDynix

Contact:

Simon Berglund

Contact:

Alex Castellani

Address:

286 Sussex Street Sydney NSW 2000

Address:

Telephone: Fax: Email: Website:

131 242 1300 654 949 majoraccounts@saiglobal.com www.saiglobal.com

Level 1 Suite 6 & 7 899 Whitehorse Road Box Hill VIC 3128

Telephone: Fax: Email: Website:

03 8851 3555 03 8851 3599 sales-apac@sirsidynix.com www.sirsidynix.com

BOOTH 80 SAI Global provides the Standards and technical information required to comply with regulations, directives and legislation wherever our clients operate in the world. Our clients use our aggregated information access services to compete more effectively in their own markets by leveraging Standards, regulatory and legislative information to their strategic advantage.

Serials Solutions

BOOTHS 15 / 16 SirsiDynix supports the strategic role of libraries by offering a comprehensive integrated suite of technology solutions for improving the internal productivity of libraries and enhancing their capabilities for serving people and communities. SirsiDynix Symphony is the companyâ&#x20AC;&#x2122;s integrated library system that is built on proven, scalable and extensible Unicorn architecture and features powerful new capabilities, functions and modules. View a demonstration of SirsiDynix Symphony at the SirsiDynix stand.

Softlink

Contact:

Erin Pryor Regional Sales Manager Asia Pacific

Contact:

Hillary Noye Director of Business Development Asia Pacific

Address:

PO Box 1324 Hawksburn VIC 3142

Address:

Telephone: Fax: Email: Website:

0402 901 113 03 8517 8322 erin.pryor@serialssolutions.com www.serialssolutions.com

Level 1 Garden Square MacGregor Street Upper Mount Gravatt QLD 4122

Telephone: Fax: Email: Website:

07 3124 6111 07 3124 6222 sales@softlinkint.com www.softlinkint.com

BOOTH 4 Founded by a librarian for librarians in 2000, Serials Solutions is the global leader in E-Resource Access and Management Services (ERAMS) that serves more than 3,000 libraries of all sizes and types. Offerings include Serials Solutions 360 services, Ulrichâ&#x20AC;&#x2122;s Global Serials Intelligence services, WebFeat, AquaBrowser, and the new Summon web-scale discovery service.

BOOTHS 62 / 65

43 < <<

Softlink is an Australian company with 25 years industry experience, 10,000 customers and a range of Library Management Solutions that support leading libraries, consortia and corporations worldwide. Built with web-based SQL technology, solutions facilitate established library standards to satisfy the experienced librarian, the first time user and the Internet Generation. Products are supported by a range of local Professional and Helpdesk services delivered by experienced librarians and IT specialists on staff.


Exhibitor Directory Springer

Address:

Tiergartenstrasse 17 D-69121 Heidelberg Germany

Telephone: Website:

+49 6221 487 0 www.springer.com

BOOTH 58 Springer is a leading global scientific publisher of books and journals, delivering quality content through innovative information products and services. In the science, technology and medicine (STM) sector, the group publishes around 2,000 journals and more than 6,500 new books a year, as well as the largest STM eBook Collection worldwide and the cutting-edge databases SpringerImages, SpringerProtocols and SpringerMaterials.Visit www.springer.com for more information

Stomp

Address:

23 Bennetts Lane Melbourne VIC 3000

Telephone: Fax: Email: Website:

03 9655 3700 03 9639 8922 info@au.swets.com www.swets.com

BOOTH 61 Swets is the world’s leading subscription services company. We build on more than 100 years of experience to maximize the return on investments in time and money for clients and publishers in today’s complex information marketplace. With clients in over 160 countries, we have more than twenty offices around the world. We are a true long-tail power, with the most comprehensive and sophisticated e-commerce platform currently available in its field.

Tag Alert Pty Ltd

Contact:

Peta Fletcher

Address:

5 Harper Street Abbotsford VIC 3067

Telephone: Fax: Email: Website:

03 9412 3544 03 9495 6255 peta@stomp.com.au http://allaccess.stomp.com.au

BOOTH 42 Stomp are the only specialist Audio Visual Supplier of CD, DVD & Audio Books to Libraries across Australia. They provide access to the most comprehensive database of music and film in the library supply market, at the lowest wholesale prices. The team at Stomp are highly successful at meeting the unique requirements of Libraries in relation to shelf ready services, reporting and invoicing, profile ordering and collection development assistance.

>> > 44

Swets

Address:

PO Box 286 Leopold VIC 3224

Telephone: Fax: Email: Website:

1300 131 228 03 5250 3677 tagalert@bigpond.net.au www.tagalert.com.au

BOOTH 30 Tag-Alert™ supplies high quality library security systems and tags throughout Australia and New Zealand. Our German made systems feature the latest digital electronics and are 3M™ and Knogo® compatible. We have both polyurethane and clear Plexiglas® system panels to choose from, helping to improve the appearance of library exit points.


VALA2010 Exhibitor DIrectory

Taylor & Francis Group

Thomson Reuters

Contact:

Vivienne Fox

Contact:

Geeho Liu

Address:

Level 2 11 Queens Road Melbourne VIC 3004

Address:

Level 3, 100 Harris Street Pyrmont NSW 2009

Telephone: Fax: Email: Website:

03 9945 7054 03 9866 8822 vivienne.fox@tandf.com.au www.tandf.co.uk/journals

Telephone: Fax: Email: Website:

02 8587 7545 02 8587 7825 geeho.liu@thomsonreuters.com science.thomsonreuters.com

BOOTH 78 Taylor & Francis Group, founded in 1798, publishes over 1,500 online peer-reviewed journals under the imprints of Taylor & Francis, Routledge and Psychology Press. Over 610 titles are listed in the Thomson Reuters’ Citation Indexes/Web of Science®. Taylor & Francis Group publishes journals in conjunction with 340 societies, associations and universities.

Tech Logic Corporation

BOOTHS 59 / 60 The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation. Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world’s most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people and operates in over 100 countries. Thomson Reuters shares are listed on the Toronto Stock Exchange (TSX: TRI) and New York Stock Exchange (NYSE: TRI). For more information, go to www.thomsonreuters.com.

Thorpe Bowker

Contact:

Jan Wild

Contact:

Address:

PO Box 271 North Melbourne VIC 3051

Matthew Hunter Library Sales Manager

Address:

Telephone: Email: Website:

03 9376 9677 jwild@tech-logic.com www.tech-logic.com

Level One 607 St Kilda Road Melbourne VIC 3004

Telephone: Fax: Email:

03 8517 8360 03 8517 8399 Matthew.hunter@thorpe.com.au

BOOTH 40 Tech Logic is the leader in BARCODE and RFID automated check-in and check-out solutions for libraries. We offer hands-free book returns, conveyor belt delivery systems, automated book sorting systems, interlibrary distribution systems, and check-in and check-out systems. We design, manufacture, deliver, install, maintain and service all Tech Logic products.

BOOTH 5 Since 1921 Thorpe-Bowker has been collecting, aggregating and publishing bibliographic information for book professionals. Our products include Books In Print, AquaBrowser Library, Syndetic Solutions, LibraryThing for Libraries and Resources for College Libraries. Complementing these are our media titles; Bookseller+ Publisher magazine, Library News Weekly, Media Extra and the Weekly Book Newsletter. 45 < <<


Exhibitor Directory UNILINC Limited

Contact:

Tony Cargnelutti

Contact:

Hengzhong Ding

Address:

Level 9 210 Clarence Street Sydney NSW 2000

Address:

Toorak Business Centre 17-33 Milton Parade Malvern VIC 3144

Telephone: Email: Website:

02 9283 1488 tony@unilinc.edu.au www.unilinc.edu.au www.web-ezy.com

Telephone: Fax: Email: Website:

03 9832 0685 03 9832 0610 dingh@vtls.com www.vtls.com

BOOTH 53

BOOTH 87

UNILINC is a not-for-profit cooperative providing leading systems and services to over 300 libraries. Hosted systems â&#x20AC;&#x201C; Aleph (ILMS), Primo (web 2.0 resource discovery), DigiTool (digital assets), Metalib & SFX (portal/link resolver), Verde (ERM) and Web-ezy (interactive IL tutorial). Best practice consulting and reviews, LOTE and other shelf-ready services, LADD and other training and web design etc.

VTLS Inc. is a leading global company that creates Visionary Technology in Library Solutions, with a diverse customer base of more than 900 libraries in 37 countries. Major products: Virtua, the first Unicode-compliant and FRBR-supportive ILS; VITAL, an open-source based digital repository; and Fastrac, a versatile RFID solution.

Unique Management Services

Wiley-Blackwell

Contact:

Dick Neal

Contact:

Eva Scheer

Address:

119 E. Maple Street Jeffersonville Indiana 47130 USA

Address:

Telephone:

1800 189 493 (Australia) +1 812 285 0886 (US) +1 812 285 0895 dneal@unique-mgmt.com www.unique-mgmt.com

John Wiley & Sons (Wiley-Blackwell) 155 Cremorne Street Richmond VIC 3121

Telephone: Email: Website:

03 9274 3100 eva.scheer@wiley.com www.wiley-blackwell.com

Fax: Email: Website: BOOTH 26

Unique Management helps libraries recover overdue materials and unpaid fines using its Gentle Nudge approach. Over 1,200 libraries count on Unique to help ensure materials are returned and available for borrowers.

>> > 46

VTLS Inc

BOOTH 24 Wiley-Blackwell is the international scientific, technical, medical and scholarly publishing business of John Wiley & Sons, with strengths in every major academic and professional field and partnerships with many of the worldâ&#x20AC;&#x2122;s leading societies. Wiley-Blackwell publishes nearly 1,500 peer-reviewed journals as well as 1,500+ new books annually in print and online, as well as databases, major reference works and laboratory protocols.


VALA2010 Exhibitor DIrectory

Wolters Kluwer Health â&#x20AC;&#x201C; Ovid

Contact:

Annaliese Burleigh

Address:

Level 4 333 George Street Sydney NSW 2000

Telephone: Email: Website:

02 9276 6600 Annaliese.burleigh@wolterskluwer.com www.ovid.com

BOOTH 81 Ovid is a leading global online aggregator of scholarly medical, scientific, and academic information solutions accessible through its customizable search and discovery platform OvidSP. Ovid, together with Lippincott Williams & Wilkins, a leading medical publisher for practitioners and educators, comprise the Wolters Kluwer Health Medical Research business unit.

YBP Library Services

Contact: Address:

Robyn Wright c/- 999 Maple Street Contoocook NH 03229

Telephone: Fax: Email: Website:

07 5456 4364 07 5456 4364 rwright@ybp.com www.ybp.com

BOOTH 82 YBP is a supplier of electronic and print monographs, collection management and technical service solutions to research libraries and consortia worldwide. YBP offers rapid fulfillment, extensive title inventory, and GOBI, the premier bibliographic information database.

47 < <<


Author Index AUTHOR

PAGE

AUTHOR

PAGE

AUTHOR

PAGE

56

Kathryn Greenhill

54

George Panagiotidis

56

Jean-Gabriel Bankier

51

Patrick Gregory

53

Silvia Paparozzi

56

Paul Bonnington

53

David Groenewegen

51

Majella Pugh

54

Mal Booth

49

Paul Hagon

49

Lee Rainie

54

Marshall Breeding

52

Paul Hagon

52

Sabina Robertson

50

Rina Brettell

50

Andrew Harrison

51

Darren Ryan

54

Jane Burke

49

Lynne Horwood

50

Fiona Salisbury

55

Linda Burridge

49

Michele Hosking

50

Sarah-Jane Saravani

56

Adrian Burton

50

Zaana Howard

54

Richard Sayers

55

Alan Butters

56

Emily Hudson

52

Sam Searle

51

Karen Calhoun

49

Simon Huggard

50

Anna Shadbolt

56

Warwick Cathro

52

Jane Hunter

53

Courtney Smith

51

Kayo Chang

49

Cathie Jilovsky

56

Michael Stephens

55

May Chang

54

Karen Joc

49

Paul Sutherland

55

Warren Cheetham

55

Donald King

50

Thomas Tague

51

Rachel Chidlow

49

Danny Kingsley

50

Tim Tamminga

51

Kat Clancy

56

Sophie McDonald

49

Roy Tennant

53

Susan Collier

52

Carolyn McDonald

54

Carol Tenopir

50

Sue Cook

54

Michelle McLean

49

Belinda Tiffen

49

Kate Davis

54

Michelle McLean

55

Andrew Treloar

50

Petra Dumbell

50

Paul Mercieca

55

Robyn Van Dyk

53

Les Firth

56

Roxanne Missingham

50

Mckenzie Wark

56

Ellen Forsyth

55

Amirhossein Mohtasebi

55

Michelle Watson

56

John Garraway

50

Sandi Monaghan

55

David Wells

50

Anna Gerber

53

Hester Mountifield

49

Shirley White

50

Michael Gonzalez

50

Parnian Najafi Borazjani

55

Constance Wiebrands

54

Bobby Graham

49

Stephanie Orlic

53

Janette Wright

56

>> > 48

Joe Arthur

www.vala.org.au/conf2010.htm LIBRARIES / TECHNOLOGY AND THE FUTURE / INC.


TuesdaY AUthor Abstracts

Tuesday 9 February 2010 PLENARY SESSION

CONCURRENT SESSION 1

CONCURRENT SESSION 2

0905 – 1015

DISCOVERY

PHYSICAL AND VIRTUAL ACCESS

1050 – 1230

1050 – 1230

Bobby Graham and Paul Hagon National Library of Australia

Michelle McLean and Linda Burridge Casey-Cardinia Library Corporation, Vic

Making our catalogue as easy as 1, 2, 3

From mess to CMS: the transformation of a library website

Karen Calhoun, OCLC, USA The emergent library: new lands, new eyes Marcel Proust wrote “The real act of discovery is not in finding new lands, but in seeing with new eyes.” This presentation explores how this quote – with its emphasis on looking creatively at what we already have – applies to libraries and librarians today. Over the last two decades libraries joined thousands of other organizations in a massive rush to claim “new lands” in cyberspace. Yet at the end of the first decade of the new century, libraries may have cyber turf but insufficient cyber attention. Many end users persistently see libraries through the last century’s eyes – to them, libraries are mainly about books and buildings. Before students, scholars and citizens can see libraries differently, we ourselves need to see with new eyes. In support of the many conference presentations that follow her address, Ms Calhoun will introduce the notion of the “emergent library” – attracting more attention for library analog, licensed, and digital collections; moving to cloud-based services; effectively deploying physical and virtual space; and playing a stronger role in the support of scholarly communications, especially through repositories.

A library’s catalogue is core to a library’s existence. The National Library of Australia recognises this and spends a great deal of time, energy and money on the data that goes into the catalogue. Less attention is spent on design and user experience. This changed in May 2008 when the National Library of Australia implemented VuFind as the new online catalogue. A year after this implementation, the Library reviewed the user behaviour and usability of the VuFind online catalogue. This paper outlines the process of that review, what the review has delivered and how we can use this information to meet the ever-increasing user expectations.

Karen Joc and Kayo Chang Zayed University, United Arab Emirates The impact of discovery platforms on the information seeking behaviour of ESL undergraduate students Between September and December 2009, librarians at Zayed University undertook a three phase randomised, semi-blind usability study focusing on four discovery platforms, to ascertain which of these discovery platforms if any best met the criteria of these EFL digital natives. Three of the platforms were vendor based (AquaBrowser, Encore, Primo) and one of the platforms is open source (VuFind). In particular the investigators were concerned with the students’ browsing and searching experience; were students provided with appropriate search options/alternatives; did students experience any dead-end searches; the relevancy of resources retrieved for search terms entered; the possibility of Arabisation; and, most importantly, the overall users' experience.

Jane Burke Serials Solutions, USA Discovery versus disintermediation: the new reality driven by today’s end-user Increasingly, libraries are viewed as irrelevant to the research process, leaving them vulnerable to being cut, both financially and from the mind of the end user. However, new ways of discovering content in library collections holds the promise of returning the researcher to the library. The author explores the impact of search technology including Discovery Layers (NGCs), Federated Search, and the emerging trend toward Web-Scale Discovery.

Casey-Cardinia Library Corporation undertook to transform their website from an overburdened, highly unmanageable mess to a site that would meet both the users' and the site creators' needs. This transformation was made possible through the use of Drupal, a web content management system. This paper outlines the processes involved, the challenges, the lessons learnt and the final result of the transformation.

Rachel Chidlow and Hester Mountifield University of Auckland, New Zealand Aging gracefully? Reviewing and enhancing Information Commons services at the University of Auckland The University Library’s Information Commons Group services and facilities have continued to thrive and improve student life and learning since the opening of the Kate Edger Information Commons in April 2003. The IC Group has a strong strategic focus on continuous improvement in areas of management, staff development, operations, space design, technology, resource development and client services. The IC Group collaborates with ITS in offering and improving electronic campus services for students. This paper outlines the “how” and “why” behind changes and improvements in the IC Group. The benefits to staff and students will also be demonstrated. This paper also briefly discusses the reengineering of the original service model to accommodate changes in learning, technology and student needs.

Mal Booth, Sophie McDonald and Belinda Tiffen University of Technology, Sydney, NSW A new vision for university libraries: towards 2015 At UTS, plans for a new library building to open in 2015 are fuelling a re-imagining of our library. We are moving towards a new sustainable, client focussed and innovative library that will find its physical expression in a new library building, but is envisioned as being situated equally in the physical and digital environments. In this paper, we aim to describe our vision of the future by revealing some of the plans and projects already underway at UTS Library, and also by speculating a bit on our future – and perhaps yours.

49 < <<


TuesdaY AUthor Abstracts

Tuesday 9 February 2010 CONCURRENT SESSION 3

CONCURRENT SESSION 4

CONCURRENT SESSION 5

REPOSITORIES

DISCOVERY

METRICS

1050 – 1230

1405 – 1545

1405 – 1545

Danny Kingsley Australian National University, ACT

John Garraway The University of Auckland, New Zealand

David Wells and Petra Dumbell Curtin University of Technology, WA

The advocacy and awareness imperative: a repository overview

The Big BUT: the influence of business, users, and technology on unified resource discovery

Ebook usage at Curtin University Library: patterns, projections and strategy

Populating institutional repositories poses a significant challenge. This paper provides an assessment of awareness and advocacy techniques that have been used in established institutional repositories in Australia and internationally. In summary, a repository policy is essential. Mandates work better than simply recommending repository use. It helps to make depositing as easy as possible and sort out copyright, by providing staff to work with the academics. Contacting academics individually is more effective than printed publicity material. The repository is more useful to the academic if it relates to their regular workflow.

Simon Huggard and Michele Hosking State Library of Victoria Go with the flow: data management and synchronisation across systems at the State Library of Victoria From 2008-2010, the State Library of Victoria has implemented five enterprise-wide library systems as part of the SLV21 project planning framework. A considerable amount of time and effort has been put into working with data flow across these different systems to ensure that staff workflows and data use and re-use is properly managed. This paper will cover a range of data modelling and planning that has been necessary to work with each system. Some best practice methods are discussed and outcomes and recommendations put forward.

Adrian Burton and Andrew Treloar Australian National Data Service, Vic “Publish My Data”: the design and implementation of a loosely-coupled data ‘publishing’ service

>> > 50

With an increasing societal move towards making research data public, the Australian National Data Service (ANDS) is releasing a number of services to assist with this. The subject of this paper is the service called “Publish My Data”. It is not a centralised monolithic system, but rather a set of flexible services providing some key functions that enable organisations and individuals to more formally publish their data using as much of their own infrastructure as appropriate.

The University of Auckland Library has introduced a Unified Resource Discovery (URD) environment, but has discovered implementing the technology alone does not necessarily provide a complete solution. This paper identifies other constraints, including different business models and user behaviour for acceptance of new technology that can influence the outcome. It concludes by articulating the role the Library can play in facilitating alignment between business, users, and technology to achieve a URD environment that works.

Michael Gonzalez University of Western Sydney Beyond the grave: where to with gen (wh)Y? Through the analysis of the University of Western Sydney’s (UWS) federated searching tool usage statistics, the paper aims to highlight potential issues for Libraries choosing to make federated searching, the preferred method for finding scholarly resources. The paper will reflect on the UWS experience and create an awareness of potential issues for future implementations of federated search products.

Shirley White, Roxanne Missingham and Rina Brettell Parliament House, ACT All aboard ParlInfo Search: the journey towards integrated access to bibliographic and full text information from the Parliament of Australia This paper outlines the journey towards ParlInfo Search, a high-profile service that provides integrated access to bibliographic and full text information that is of interest both to the Parliament of Australia and to the public in general. The paper outlines the business needs of the system, stakeholder and governance issues and discusses Parlinfo Search’s technical architecture and content solution, its features, lessons learnt during the course of the project and future directions.

Since Curtin University Library began to collect ebooks in the early 2000s, we have used a variety of collection development and access models for different purposes. To a large extent different acquisition models have been aligned to different collection development goals. For example, acquisition of publishers’ collection sets has been directed to providing long-term infrastructure for researchers; purchase of individual ebooks has been intended primarily to address short-term demand for materials required to support teaching and learning. This paper will examine the patterns of usage of different categories of ebooks to establish the extent to which method or philosophy of acquisition has an impact on ebook usage.

Lynne Horwood and Sabina Robertson University of Melbourne, Vic Role of bibliometrics in scholarly communication The aims of the paper are, firstly, to provide an overview of the major developments of bibliometrics. Secondly, the paper will discuss features of two of the major citation databases, Scopus (Elsevier) and Web of Science (Thomson Reuters). Both vendors are focussing their product development in the areas of visual representation of the relationships of the cited papers. Thirdly, the paper will illustrate the opportunities for academic librarians to engage with their academic communities.

Carol Tenopir University of Tennessee, USA Donald King University of North Carolina-Chapel Hill, USA Value and future of library e resources Academic libraries are under increasing pressure to demonstrate the value of their collections to their stakeholders and to focus on products and services that support escience. If the costs of library services increase and the perception of the importance of the library decreases, a value gap can result. Measures of value, including usage, explicit value, contingent valuation, and return on investment can help demonstrate the current value of the library and help librarians set priorities for the future. Recent studies demonstrate that library journal and book e-collections hold many implicit and explicit values in helping staff and students do their work, obtain grants, and improve their research. Libraries can also play a role in data archiving and distribution and in many phases of research.


TuesdaY AUthor Abstracts

Tuesday 9 February 2010 CONCURRENT SESSION 6

PLENARY SESSION

REPOSITORIES

1620 – 1730

1405 – 1545 Andrew Harrison and Sam Searle Monash University, Vic Not drowning, ingesting: dealing with the research data deluge at an institutional level Australian government funding and policy guidelines increasingly encourage researchers to deposit their research data in institutional or subject repositories, but there are significant technical and organisational practicalities involved in achieving this. In this paper, Monash University Library staff members with responsibility for repository develop¬ment and research data management describe their work together to establish the Monash University ARROW Repository as a key part of the university’s overall program to improve research data management. Repository-related activities are discussed in the context of wider developments, both in technical infrastructure and in terms of professional develop¬ment and outreach to researchers.

Thomas Tague Thomson Reuters, USA Next up? The linked content economy OpenCalais Initiative lead Tom Tague will share insights on today’s rapidly evolving digital information landscape and the growing ecosystem of open data assets in the Linked Data Cloud. He will also share lessons learned and emerging best practices in digital content curation based on more than two years spent meeting with publishers, content curators and entrepreneurs in the 'Web 3.0' space.

Jean-Gabriel Bankier, Tim Tamminga and Courtney Smith Berkeley Electronic Press (Bepress), USA Digital repositories at a crossroads: achieving sustainable success through campus-wide engagement To guarantee the long-term viability of the institutional repository (IR), the IR must be made integral to units on campus beyond the library. Strategically, this requires expanding the range of stakeholders served by the IR and increasing the scope of content the IR collects, moving beyond post-prints to consider the entire continuum of scholarly content. With this approach, the scope and value of the IR transcend a limited administrative or library function to fundamentally change the role of the library on campus.

David Groenewegen Australian National Data Service ANDS responses to the data management challenges in the Australian Code for the Responsible Conduct of Research In early 2009, selected senior staff at a number of research institutions were invited by the Australian National Data Service (ANDS) to attend Forums to discuss the issues surrounding the Australian Code for the Responsible Conduct of Research and to share their strategies around compliance. These issues included the governance arrangements, the technological and policy requirements, and the best way to reach research staff. This paper discusses the Code and its relevance to data management, the issues identified by ANDS and the strategies recommended.

51 < <<


WednesdaY AUthor Abstracts

Wednesday 10 February 2010 PLENARY SESSION

CONCURRENT SESSION 7

CONCURRENT SESSION 8

0845 – 0955

INNOVATION

INTELLECTUAL PROPERTY

1345 – 1450

1345 – 1450

Warwick Cathro and Susan Collier National Library of Australia, ACT

Emily Hudson University of Queensland

Developing Trove: the policy and technical challenges

Fair use, fair dealing and Section 200AB: what overseas experience teaches us about Australian copyright law

Marshall Breeding Vanderbilt University Libraries, USA Blending evolution with revolution: a new cycle of library automation spins on

>> > 52

Based on his ongoing research and analysis of the product, technology, and business trends of the library automation industry, Marshall Breeding will give his perspective on the current state of the field and what libraries can expect over the next few years. While some companies will continue a stable and evolutionary path, others articulate more dramatic changes in their strategies. Open source ILS options have already repainted the landscape, with new community source projects underway that promise additional change. The industry drives forward on two fronts, one focusing on automating internal library processes and the other providing new ways for users to discovery and access library collections. Major tech trends such as the rapid rise in smart mobile devices, the shift from local computing to platform-as-a-service cloud computing bring new mandates of change that demand new directions of innovation. These cycles all turn within an economic climate that presents great challenges in the levels of resources that libraries can bring to the table.

In September 2008 the National Library of Australia embarked on a project to develop a powerful new discovery service to expose the wealth of information in Australian collections. The new service, branded “Trove”, was released in December 2009 after six months as a beta service. Trove is not only replacing eight legacy services, but is improving the discovery experience for the Australian public and researchers by including more content and by allowing users to engage with the content. This paper will describe the policy and technical challenges which were faced by the Library during this project, and will outline the Library’s plans for the further development of Trove.

Paul Hagon National Library of Australia, ACT Everything I know about cataloguing I learned from watching James Bond Is it enough to rely on human interpretation for cataloguing our collections, or like James Bond, will we require high tech gadgets to get the job done? Image searches now analyse the pixel-by-pixel colour values of an image, allowing searching by colour. Consumer-grade photo management software incorporates facial recognition, allowing us to identify individuals. When researching, will we be querying the content to get the metadata or will we still be relying on querying the metadata to deliver the content? Will these technologies filter down into the way we catalogue items within our collections, or will this be a layer that enhances our traditional cataloguing methodologies or provides an additional service for our users?

In December 2009, the Australian Copyright Act was amended to introduce a new exception for cultural institutions: Section 200AB. This Section adopts a far more openended drafting style than the existing libraries and archives provisions, and was introduced with the intention of capturing some of the benefits of a flexible exception. However, the operation of Section 200AB has been a matter of debate, because of uncertainties in its application. The aim of this paper is to explore how Section 200AB can become a meaningful part of copyright management. The paper includes discussions of fieldwork with US institutions about fair-use practice, which may provide guidance to Australian counterparts.

Robyn Van Dyk Australian War Memorial, ACT Digital preservation: the problems and issues involved in publishing private records online: lessons learnt from the web publishing of the notebooks and diaries of C.E.W. Bean In 2003, the Australian War Memorial commenced a project to digitise the notebooks and diaries of C.E.W. Bean for preservation and with the intent to make the images publicly available via the website. The digitisation of the records was completed in 2004, but the project ground to a halt when the copyright of this material was examined more closely and the records were found be a complex mixture of copyright rather than Commonwealth copyright. For the Memorial, this project represents our first venture into publishing a large complex collection of private records online and also our pilot for publishing orphan works using s200AB of the Copyright Act.


WednesdaY AUthor Abstracts

Wednesday 10 February 2010 CONCURRENT SESSION 9

CONCURRENT SESSION 10

PLENARY SESSION

AUTOMATION

LOOKING FORWARD

1455 – 1605

1345 – 1450

1345 – 1450

Patrick Gregory State Library of Victoria

Paul Bonnington Monash e-Research Centre, Vic

It’s reference, Jim, but not as we know it: using the Vocera communications system to support mobile customer service at the State Library of Victoria

The changing landscape of research: tools and methods for 21st century discovery

In January 2009 the State Library of Victoria implemented a new model for delivering reference and customer services, based on the principles of mobility, communication and teamwork. To support this new model, it became the first library in Australia to implement the Vocera wireless communications system. This paper outlines the impetus for change, describes the use of the Vocera system and provides an analysis of the pros and cons of this implementation.

Jane Hunter and Anna Gerber The University of Queensland The Aus-e-Lit project: advanced e research services for scholars of Australian literature For the past eighteen months, the eResearch Lab at the University of Queensland has been working with the Australian Literature community on the Aus-e-Lit project. Aus-e-Lit is a cross-disciplinary collaboration that is developing eResearch tools for scholars of Australian literature who are members of the AustLit consortium. The AustLit Web portal provides access to a comprehensive bibliographic and full-text collection that is considered the peak resource for scholars of Australian literary heritage. The portal also provides a mechanism for the dissemination and deployment of the eResearch services that we have developed and that are described in this paper. These include: text processing services, federated search services, annotation services, compound object authoring tools and advanced visualisation services.

The US National Science Foundation noted in recent reports on 21st Century Discovery and Virtual Research Organisations that increasingly researchers (from all domains) are working in virtual teams across institutions. Furthermore, they are creating, compiling, accessing, analysing, linking and storing terabytes of digital research data through joint experimentation, observation and simulation. They note that the dynamic linking of data generated through this joint observation and simulation is enabling the development of new research methods that adapt intelligently to evolving conditions to reveal new understanding. In this talk, we highlight this phenomenon in the Australian context, and demonstrate how technologists, information specialists and domain specialists can work together in partnership to create local services and infrastructure to support 21st century discovery.

Stephanie Orlic Museum Lab, Musée du Louvre, France The Louvre – DNP Museum Lab, a Multimedia Mediation Laboratory Based in Tokyo, the Louvre – DNP Museum Lab is an experimental project exploring new approaches to artworks in the Musée du Louvre's collections, based on Dai Nippon Printing’s expertise in information technology and state-of-the-art digital imaging, and public outreach know-how developed at the Louvre. The project aims at determining how new technology can benefit institutions like the Musée du Louvre by implementing solutions, improving the public’s understanding of the artworks and promoting access to art in general.

Roy Tennant OCLC, USA Libraries at the network level: APIs, linked data, and cloud computing Large Internet hubs like Google and Amazon have long used server farms and machine-tomachine services to reach massive scale and computational flexibility. Libraries are now beginning to take advantage of these same technologies by moving services to the “cloud”, where robust and secure infrastructure services can reduce the total cost of ownership of library systems. Libraries are also leveraging the network to expose library data and services to support powerful new ways to interact with library data to provide new kinds of services. This session will tell (and show) you how.

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Thursday 11 February 2010 PLENARY SESSION

CONCURRENT SESSION 11

CONCURRENT SESSION 12

0845 – 0955

SOCIAL NETWORKING

IT MANAGEMENT

1030 – 1210

1030 – 1210

Sue Cook CSIRO Information Management and Technology, WA

Kathryn Greenhill [Travel Scholar] Cottesloe-Peppermint Grove-Mosman Park Library, WA

Constance Wiebrands Edith Cowan University, WA

Taking matters into our own hands: influencing factors and concerning factors for libraries that developed Open Source library software

Lee Rainie Pew Internet & American Life Project, USA Networked creators: how users of social media have changed the ecology of information and created new roles for librarians to play in people’s lives The rise of bloggers, social networkers, Twitterers, and other social media participants has created an explosion of information and new forms of cultural contributions. As assessors and curators of media – old and new – librarians are especially confronted by the new challenges these changes march through their communities. This paper will document the changes, discuss the new kinds of communities that social media users create, and point out several fresh roles that librarians can play in serving people in the new information ecology.

Keeping up: strategic use of online social networks for librarian current awareness Librarians were surveyed in August 2009 about their use of online social networks for professional information. This paper describes the features of online social networking tools that facilitate the flow of relevant current awareness information. Practical methods that can be used strategically within tools to ensure that information is professionally relevant are described, including methods of discovery and evaluation.

Majella Pugh University of Queensland Wiki-connections: creating synergies within an academic library’s virtual health hub Wikis are still considered new technology in an emerging and evolving trend (Web 2.0). In recent years, wikis have been implemented in multi-branch services and standalone libraries. This paper reports on the support a wiki provides a virtual hub of health branches within a university library service. Six of the university’s fourteen branch libraries regularly populate a wiki space with health content, reinforcing synergistic relationships strengthened through a 2008 changed service model. One year later, targeted feedback and a Keepad (clicker) session indicate that health library staff find the space more integral to their daily work than usage statistics imply.

Zaana Howard and Darren Ryan CPA Australia, Vic Replacing the water cooler: connecting through enterprise microblogging

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This paper, founded within Enterprise 2.0, knowledge management and informed learning theory, outlines the introduction of Yammer, an enterprise microblogging application at CPA Australia. The implementation and adoption process is discussed through usage analysis, and resulting outcomes through user success stories. Lessons learned provide a framework for organisations looking to adopt social networking tools within their own organisational environment.

Libraries that develop Open Source library software are influenced by a number of factors. The insights from this group are useful for library staff who are considering adopting Open Source library software. The author surveyed and interviewed staff who developed Scriblio, SOPAC2, VUFind, Blacklight, Koha and Evergreen. She also interviewed librarians who specified the Open Library Environment. The interviews and questionnaires revealed a common attitude to the cost of Open Source Software; similar concerns about speed and process for enhancements to proprietary library software; and similar satisfaction with the control and community that Open Source software has brought to their library operations.

Carolyn McDonald and Kate Davis Gold Coast City Council, Qld ICT as core business: will we prosper or drown? Recent changes in IT organisations have resulted in changes to library IT support. Concurrently, new tools and systems for service delivery, have become available, but these require a move away from the traditional ICT model. Many libraries are investigating new models, including Software as a Service (SaaS), cloud computing and open source software. This paper considers whether the adoption of these tools and environments by libraries has occurred as a result of a lack of suitable ICT solutions and support ICT organisations. It also considers what skills library staff need in order to ensure sustainability, supportability, and ultimately, success.

May Chang University of Maryland Baltimore County, USA Agile and Crystal Clear with library IT innovations The Agile project management approach with the Crystal Clear method was used to rapidly develop and deploy a variety of innovative IT applications. Our A-Team of staff and students thrived on the flexible and iterative process, and helped fine-tune our adaptation of the Agile approach for future IT projects.


ThursdaY AUthor Abstracts

Thursday 11 February 2010 CONCURRENT SESSION 13

CONCURRENT SESSION 13

CONCURRENT SESSION 14

WEB/LIBRARY 2.0

CONTINUED

ONLINE COMMUNITIES

1030 – 1210 Michelle McLean Casey-Cardinia Library Corporation, Vic Paul Mercieca RMIT University, Vic Evaluating Web 2.0: user experiences with public library blogs How well do Web 2.0 tools work for libraries? There have been countless articles written about which Web 2.0 tools libraries should be using and for what purposes, but what about the success of those that are already being used? Casey-Cardinia Library Corporation (CCLC) conducted a survey of online and inbuilding users over a two-week period to discover their awareness of and use of CCLC’s five library blogs. This data, in conjunction with statistics from Google Analytics, provided an interesting insight into library users and their interaction with CCLC's Web 2.0 endeavours.

Michael Stephens Dominican University, USA Richard Sayers CAVAL Ltd Warren Cheetham CityLibraries Townsville, Qld The impact and benefits of Learning 2.0 programs in Australian libraries This paper outlines the development and research methodology of the CAVAL 2009 Visiting Scholar Research Project, Measuring the Value and Effect of Learning 2.0 Programs in Libraries. Created to include all staff in a learning activity and offered to all via a Creative Commons license, some LIS practitioners have lauded Learning 2.0 programs as a successful way to engage staff. Replicated more than 500 times across the globe in various types of libraries and over 30 times in Australia alone, this project explores the true impact of the program on Australian libraries

1345 – 1525 Paul Sutherland Christchurch City Libraries, New Zealand From library automation to Library 2.0: exploring Web 2.0 tools, while reflecting on our traditional values as we move towards Library 2.0 and beyond This paper reflects on Christchurch City Libraries' history of the use of technology, including more recent use of Web 2.0 tools, and some of the learnings along the way. First there is a brief examination of Christchurch City Libraries' digital progress from library automation to the World Wide Web. This is followed by considering some key examples of using Web 2.0, including a library blog, podcasting, a staff learning program, using Flickr and community archiving. Finally the paper reflects on our progress and raises some questions about what libraries and the library community need to do to move us further towards the participatory library world that the notion of Library 2.0 promises to deliver.

Amirhossein Mohtasebi Extol Corp, Malaysia Parnian Najafi Borazjani University Technology Malaysia Privacy concerns in social networks and online communities This paper studies the awareness of students in Malaysian universities of the threats in online social networks, mainly Facebook, and measures their level of vulnerability to those threats, such as identity theft and online harassment. Taking the maturity of social networks into consideration, both in terms of number of users and provided services, the authors tried to find out how concerned university students are about their privacy in online communities, and the extent to which they use the privacy enhancement enablers that are available to protect their personal information.

Fiona Salisbury and Sandi Monaghan La Trobe University, Vic Finding a new voice: keys to building successful online communities This paper examines La Trobe University Library’s experience in adopting Web 2.0 technologies to build and increase interaction with their online community. Examples discussed include the library blog and LMS discussion threads. The content, participation, and online conversation in these examples are examined and analysed with a view to understanding key elements in building successful online communities.

Ellen Forsyth State Library of New South Wales Wiki ecosystems: the development and growth of online communities of practice This paper provides an analysis of collaborative wikis managed by the New South Wales public library Reference and Information Services Group. The Reference Excellence wiki and the Readers Advisory wiki are examined to explore the development of collaboration and community amongst and between the participants. There is a discussion of the different purposes of the wikis, their effectiveness, planning, outcomes, time frames and software. How the communities of writers and editors have developed is also discussed. Why people are attracted to participating in and contributing to the different wikis is explored.

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Thursday 11 February 2010 CONCURRENT SESSION 15

CONCURRENT SESSION 15

CONCURRENT SESSION 16

DIGITISATION/PUBLISHING

CONTINUED

CONTINUED

Anna Shadbolt, Joe Arthur and Silvia Paparozzi University of Melbourne, Vic

Kat Clancy and Michelle Watson Deakin University, Vic

1345 – 1525 Les Firth Yarra Plenty Regional Library, Vic If you can’t measure it, you can’t manage it: transforming library usage data into strategic information Whilst most of the systems and products libraries used in our daily work can and do produce a wealth of measurement detail, the problem that persists is “what does this all mean?” What we want is information. What we get is data. This presentation will show how Yarra Plenty Regional Library achieves that transformation: data into information. Using real data, you will see the tools that have been developed to give YPRL management insights into many aspects of the services provided by a modern public library. From collection management to WiFi usage, from public PC utilisation to door counts, eight different aspects of public library services will be discussed.

Cathie Jilovsky, George Panagiotidis and Janette Wright CAVAL Ltd Digitise this: converting content

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This paper describes and illustrates the new processes that CAVAL is using to convert content into digital form. The research and development process began with the purchase of a Kirtas 2400 RA Book Digitising device in 2008. This page-turning device now underpins the provision of high quality digitisation services for books and bound volumes. Issues discussed include image enhancement, file format options, differing criteria for preservation and digitisation and the potential integration of complementary services such as metadata harvesting and copyright permissions management. More recently a facility to digitise large format newspapers and maps has been developed. Much of the digitised content created has now been made available via the web providing access to full-text searchable information that was previously almost impossible to find and access.

A research idea, an administrative need and a resource capability come together in time to create an invaluable historical collection: the University Calendar story at Melbourne Four events were critical to our university calendar story: a researcher searching for lists of University Members over time; an administrator documenting researcher records over time; a records analyst frustrated by precious storage housing duplicate copies of calendars, and finally, the need to dispose of multiple sets of surplus calendars. Serendipity combined these events, digitising 150 years of university history and producing an invaluable digital record. The learning from our journey has been an appreciation of the complexities of digitisation projects. Key outcomes have been the development of better workflows and a more intentional strategy for future digitisation projects.

CONCURRENT SESSION 16 USABILITY/PORTABILITY 1345 – 1525 Sarah-Jane Saravani Waikato Institute of Technology, New Zealand Standards informing design of library service delivery to mobile devices and nomadic learners What educational institutions are facing today are the requirements of increasing numbers of learners who are described as nomadic. The nomadic learner has specific requirements, not all of which include specific mobile devices or technologies, but rather a support system or infrastructure which allows easy access to information in a convenient form as the nomad moves from place to place. Across the education environment a shift of focus is occurring: ‘learner demands, the technology supplies seamlessly’. This shift challenges libraries to examine their service delivery and to focus on the implementation of relevant standards.

Usability testing: a client-centred approach to innovation Systematic usability testing of the library website was unheard of at Deakin University Library three years ago. However, over the last two years, a large scale usability testing program has evolved and various methodologies have been trialled and tested by the team. This paper discusses the methodologies used by the team, and the changes that were made to the Library’s search interfaces as a result of the studies. The paper provides useful insights on what we did right, and on what we need to do differently in future usability studies.

Alan Butters Sybis, Vic Data sets, profiles and standards: creating interoperability & adding value to RFID within Australian libraries This paper provides an update on the status of the new ISO data model standard for libraries and explores some of the issues facing Australian libraries wishing to maximise the benefits offered by the new standard. The potential for data profiles to add value in the interoperability context is explored, as are the complexities involved with mixed data profiles at the point of circulation. Some suggested guidelines for the selection of data elements under the standard are also offered for consideration.

PLENARY SESSION 1555 – 1705 Mckenzie Wark Eugene Lang College and the New School for Social Research, New York, USA See website for information.


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