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From The Editor’s Desk Manan Gupta


eartiest Congratulations and New Year Greetings to all our readers, advertisers, patrons and industry colleagues. Welcome to the January 2010 edition of Road Today and thanks for your continued interest in the award-winning magazine for the changing trucking industry. The current edition carries stories, features, updates on new products and developments related to trucking industry. Regular features like Trucking Quotient Quiz, Road Safety Tips, Entertainment, Health Column, Kids Corner, etc. also make good read. In 2010, we will continue to provide you with the latest news, views and updates from the industry. We will be rolling out the 2nd edition of Road Today Truck Show – Canada’s Multicultural Truck Show in May at the Powerade Centre in Brampton. You will also be able to meet Team Road Today at many industry-recognized events through out the year. We have compiled a handy list of significant events for your ready reference in this edition. Please mark your calendars now and do bring your families along with in these events. As Ontarians begin another Canadian winter, motorists need to take extra precautions and adjust their driving habits to cold, icy and snowy conditions. Severe winter weather conditions could have a significant impact on motoring safety. Each year in Ontario, there


are 60,000 traffic collisions during the winter months, many involving motorists who fail to adjust their driving habits to weather conditions. The Ministry of Transportation provides driving tips for winter road conditions. For example, drivers should remember to: • Plan ahead - make sure that your vehicle is "winter ready" with a maintenance check-up • Keep your vehicle in good working order - be sure to keep your gas tank at least half full, top up your windshield fluid, and clear snow and ice from windows, lights, mirrors and roof • Double your distance from the vehicle ahead - it takes longer to stop on slippery roads. • Be visible - switch on the vehicle's full lighting system in poor weather or low light conditions. Do not rely on the vehicle's daytime running lights. Don’t forget to tune in to 'Good Morning Today' our weekly radio program broadcast every Sunday on CJMR 1320 AM radio dial at 8.30 am for latest trucking and transportations news, laws and regulations. The program can also be listened online at Drive safe. Always remember: someone back home is waiting for you! Best wishes once again for a joyous and successful 2010. Manan Gupta Editor


Award Winning Trucking Magazine Publisher & Editor Manan Gupta (416) 451 0040 Management Vikas - Administration Sukhi – Operations Puja – Finance Advertising Stephen Graphics Division Bhumika Chokshi Jigar Vyas Admn. Support Avenues Today Legal Advisor Suman Ahuja Law Office 905 507 4100 Official Photographer Photoland Studio 905 791 5539 Disclaimer All advertisements, and/or editorials are accepted by ROAD TODAY on the representation that the advertiser, its advertising company, and/or the supplier of the editorials are authorised to publish the contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials agrees to protect the publisher against legal action based upon libelous or inaccurate statements, unauthorised use of photographs, or other material in connection with advertisements placed in ROAD TODAY. The publisher reserves the right to refuse any advertising which in his opinion is misleading or in poor taste. Press Releases are expressly covered within the definition of editorials. The opinion expressed in the articles and columns are those of the contributors and do not necessarily reflect the view of ROAD TODAY management. ROAD TODAY magazine and people associated with it are not responsible for any claims made by the advertisers & do not endorse any products or services advertised in the magazine. ROAD TODAY magazine is in the business of selling space and the claims made by the advertisers are not tested/confirmed by an independent source. Notice Copyright © 2004-2010 ROAD TODAY. All rights reserved. No portion of this publication may be reproduced, in all or in part, without written permission from the publisher. All artwork, film and material produced by ROAD TODAY on behalf of an advertiser is the sole and exclusive property of ROAD TODAY magazine. Violations will be legally pursued. Postmaster : If undeliverable, please return to # 32, 180 Wilkinson Road, Brampton, ON. L6T 4W8

ISSN:1712-7602 Vol.7, Issue 1 Jan 2010


Avaal organizes Customer Appreciation Day


The Kenworth T660 with the superior maneuverability provided by its set-back front axle is the perfect truck for pick up and delivery and regional haul applications. The T660 shown on the cover is owned by Moonstone Transport, a professional and fast growing trucking company based in Milton, Mississauga. The company is the Industry Sponsor of the Road Today Truck Show and is currently hiring AZ Drivers and Owner Operators. Call Kiki Grewal at 416 716 4041 for more details. Monthly Columns...

Ontario Increases Penalties for Serious Traffic Offences

08 OPP begins using ALPR Technology

16 20


Taking Care of Your Customer By Dara Nagra

Fleet Safety and Compliance By Melroy Coelho


2009 Shaw Tracking-OTA Service to Industry Award

The Focused Cell By Bruce Outridge

21 39

Resolutions to make 2010 even better than 2009 By Fred Watkin


43 Avoiding the Winter Blues By Dr Christopher H. Singh

Csa 2010 Countdown Has Begun By Reggie Emerson

SECTIONS Editorial, OEM News, Industry News, Product Release, Road Safety Awareness, Events Update, Community News, Multilingual, Health Column, Trucking Quiz, Kids Corner & Much More... Business Office

# 32, 180 Wilkinson Road, Brampton, ON L6T 4W8 Tel: 905 487 1320 • Fax: 905 487 0349 ROAD TODAY is published monthly and available FREE at selected locations .


Safe Winter Driving Tips

30 Ontario Youth Apprenticeship Program

34 5



Penalties Toughened for Serious Traffic Offences in Ontario

Ontario is cracking down on some of the most persistent, dangerous driving behaviors. Effective January 1, 2010, penalties for the following offences will increase: •

failure to stop at a red light - the maximum fine will increase from $500 to $1,000

failure to wear a seat belt and failure to ensure passengers under 16 are properly secured - the maximum fine will increase from $500 to $1,000

careless driving and failure to remain at the scene of a collision - the maximum fine will increase from $1,000

Truck Insurance Auto - Home - Commercial

to $2,000. Other existing maximum penalties for these offences will remain, including a two-year licence suspension and six-month jail term. Penalties for drivers who do not pull over and stop for emergency vehicles or who follow fire vehicles too closely will undergo the greatest change: •

first offence: a maximum fine of $2,000, three demerit points plus a possible two-year licence suspension -up from the current maximum penalty of a $500 fine.

subsequent offences (within five years): a maximum fine of $4,000 fine, three demerit points, a two-year driver's licence suspension and a six-month prison sentence - up from the current maximum penalty of a $500 fine.


• It is illegal to follow a fire department vehicle within 150 metres in any lane. Drivers must move out of the way when an emergency vehicle is approaching from either direction. • Approximately one quarter of all drivers and passengers killed in motor vehicle collisions are not wearing a seatbelt. • Out of approximately 380,000 drivers involved in collisions in 2006, about one in 17 failed to remain at the scene of a collision. • Running a red light is the cause of about 25 per cent of fatal collisions at municipal intersections with traffic signals. • In general, traffic offences fines go to municipalities.

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Quick Pay Program on TransCore’s Canadian-based Loadlink Logistics Network Funds $100 Million in Freight Transactions Riviera Finance and Canadian-based TransCore Link Logistics, provider of the largest freight matching network in Canada have announced their seven-year collaboration has resulted in over $100 million in funding to truckers throughout Canada. This short-term, load-funding program has been a key source of cash flow for carriers during the latest recession. “Our customers appreciate the prompt application process and services offered to them by Riviera Finance. This strong relationship between TransCore and Riviera Finance has multiple benefits for Loadlink clients who may be looking at alternative receivable options for their invoices,” said Claudia Milicevic, general manager of TransCore Link Logistics. Riviera Finance and TransCore Link Logistics pioneered the online credit guarantee when they first placed the QuickPay icon on the Loadlink loadboard in 2003. Many of the loads posted by Canadian-based companies bear the QuickPay icon. The icon appears on the loadboard next to loads that Riviera has preapproved, meaning that carriers can factor these loads with Riviera and receive payment on them within 24 hours on a nonrecourse basis, resulting in no risks to their carriers. According to Tom Smith, vice president, Riviera Finance, “Two main concerns for carriers are cash flow and broker credit. The QuickPay product addresses them both, quickly and easily.” Riviera Finance’s freight bill factoring service is the most

effective cash flow management tool available in the freight matching marketplace. There are no minimum requirements: a trucker can choose to factor one or one hundred loads. Riviera Finance provides immediate cash flow, credit services, and complete receivables management. Riviera Finance has supported over 20,000 companies since 1969. TransCore is a provider of transportation solutions in the United States and Canada serving brokers, carriers, and owneroperators with best-in-class products. TransCore established the largest freight matching network in North America by merging both U.S.-based DAT Services and Canadian-based Link Logistics online services. Today, Loadlink offers more than 150,000 available loads and trucks daily along with access to other services such as Quickpay, credit reports, insurance and operating authorities, dispatch software, mileage software and more. TransCore’s trailer tracking and in-cab communications solutions feature the industry’s fastest response times and stateof-the-art satellite networking. TransCore is also the largest global manufacturer of transportation-based radio frequency identification (RFID) applications with 37 million RFID tags and 58,000 readers distributed in more than 40 countries throughout the world. TransCore RFID products support the toll, traffic management, fleet, rail, access control, homeland security, and parking markets.

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he Toronto C h a p t e r of the Automotive Transportation Service Superintendents Association (ATSSA) held its monthly meeting in December as a light hearted and charitable event. The meeting was sponsored by Incoming President of ATSSA Toronto KBW Towing, Fort Chapter for 2010-11 Steve Plaskos (L) taking charge from Ed Roeder. Garry Industries, Texis Exhaust, Transit Spring, Emergency Road Service, Quality Collision Centres and Solarteck Auto Glass. The well-known comedian Donnie Coy entertained the audience. Generous contributions were also made for two charities, namely the Toys for Tots campaign for Peel Regional Police and the Toronto Fire Department for non perishable food for the Food Bank. The ATSSA is a group of fleet maintenance professionals actively running light, medium, and heavy fleets in the province of Ontario and operating across Canada and the U.S.

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CSA 2010 Countdown Has Begun By Reggie Emerson Greetings to all readers of the award winning magazine “Road-Today”. May the New Year bring us all good health and prosperity through the willingness to practice safety. Talking about safety, it all starts from our door steps, to where ever we go and whatever we do in our daily lives. Safety hazards surround us 24/7 and right through our journey of life. Talking about safety should be a never ending story. I have been involved with the transportation industry for past 20 years dealing in various areas of operation, driving and training. I would like to divert your attention towards transportation safety, rules and regulations, and its compliance with the regulatory sources. The main cause of accidents and undesirable incidents every day is negligence and inadequate knowledge of safety procedures and precautions on the part of employees and employers. Unfortunately, some instances result in fatalities causing downtime for employees, additional budget costs for employers and lawsuits for both. Needless to say, loss of job and bad record, possible family disruption for employee and employer can have a negative impact on revenues and reputation which can lead to business failure. In order to save money some of us hesitate to invest in the proper training, and end up spending more later on. The bottom line is you must have proper consultation to be able to make a well informed decision about whichever area of solutions or training in transportation you wish to pursue. Look for the best, do your best to


achieve the best. This is the core of success. There should be no compromise to quality when it comes to the safety of yourself and others around you. One must create and enhance the latest strategies of safe working to establish an open minded approach in business and to gain a higher performance level which will bring peace, happiness, good health and of course prosperity. Keeping all this in mind for you and the transportation industry the Federal Motor Carrier Safety Administration (FMCSA) has introduced new and improved documentation. Development was based on the Safety Measurement System (SMS) methodology to support Comprehensive Safety Analysis 2010 (CSA 2010). The SMS is one of the major tools for measuring the safety of individual motor carriers and commercial motor vehicle (CMV) drivers. Such measures help identify and monitor safety problems as part of the CSA 2010 safety improvement process. This system also expands the use of on-road safety violations, which includes using the SMS to identify and monitor unsafe carrier and commercial motor vehicle (CMV) driver behaviour. Please be ready to gain this knowledge in time. Don’t miss out on this vital part of the safety procedure. We are ready and willing to help. I must justify my suggestions by a note of information about myself. I worked 20 years in transportation industry. Enjoyed working with ERB transport as an international long haul driver and driving instructor. During this time I drove through 48 states in the USA and all the major parts of Canada;


clocking more than 2 million miles of safe driving to my credit. On June 19th 2008, I was appointed to serve as a member of the industry committee for the skilled sector of tractor-trailer commercial drivers, under the authority of Apprenticeship and Certification Act for 5 years; by Mr. John Milloy - the Honorable Minister of Training Colleges and Universities for the Province of Ontario. As a member of this provincial committee my role is to represent the broad interest of my trade (tractor-trailer commercial driver) and advise on apprenticeship training programs, to promote the apprenticeship model of training and certification, and to consider recommendations from employers and apprentices in the trade. Hence I am acting as a spokesperson and advocate for the trade of skilled tractor-trailer commercial drivers. Besides this I am an active associate of some of the leading training facilities and specialists in this industry, who provide training in all the areas of transportation job requirements, logistics, corporate audits and solutions for those who need help. It’s with this experience and knowledge that I will suggest and emphasize to all who it may concern - make safety your priority always. You can’t put a price on life- it is invaluable. Reggie Emerson can be reached by email at



Harper Truck Centres Inc. appoints New Director of Sales


aul Harper, Dealer Principal of Harper Truck Centres has announced the appointment of Michael Donnelly to the position of Director of Sales. In this role Mr. Donnelly assumes full sales and brand responsibilities for Canada’s largest Freightliner dealership overseeing the new and used truck sales operations for the Freightliner, Western Star, FUSO, Condor and Sterling brands in the Greater Toronto Area. Mr. Donnelly brings to this position a wealth of industry credentials and experience. He led a national sales force for a trailer manufacturer as well as managed a Penske business unit before joining the Harper organization in 2006. Mr. Donnelly most recently assumed expanded responsibilities as the General Manager of Harper Bus Sales for the Thomas Built Buses product line. “Mike undoubtedly is a customer focused, hands on sales leader. Given Mike’s industry knowledge, experience and credentials and our shared customer driven focus he is certainly a great fit for the position,” said Paul Harper. Harper Group Inc. is a strategic holding company for a number of businesses that represent the world’s leading manufacturers of diesel engines, commercial vehicles and automatic transmissions. Under its corporate umbrella, Harper Group Inc. sells, markets and supports the well known brands of Detroit Diesel, Mercedes-Benz engines, Deutz, Allison Transmission, MTU, Freightliner, Western Star, FUSO, Sterling, Condor Trucks and Thomas Built Buses.



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OPP begins using Automatic Licence Plate Recognition Technology in Ontario


he Ontario Provincial Police are now better able to detect crime and identify offenders on our roads and highways, thanks to a sophisticated licence plate recognition project launched in December. OPP cruisers equipped with the new Automatic Licence Plate Recognition (ALPR) system now have the ability to scan thousands of licence plates per day, and officers can more quickly and easily identify stolen and non-compliant vehicles that are in violation of Criminal Code and Highway Traffic Act (HTA) laws, and take appropriate action. ALPR is state-of-the-art technology that involves the use of a stationary camera which is mounted on a police vehicle. The Automatic Licence PlateRecognition system has outstanding image capture capability and the camera has the ability to scan licence plates that enter the camera's field of view whether the vehicle is moving, parked or even travelling at a high rate of speed. Once the camera captures the plate's image, it is checked against a police and Ministry of Transportation (MTO) database




"hotlist" of licence plates that are in poor standing such as, for example, those associated with stolen vehicles, plates that are suspended, reported stolen or missing and those with expired validation tags. The OPP's ALPR project consists of three fully marked OPP vehicles equipped with the latest ALPR and Mobile Workstation technology. One will be deployed in the GTA, one in Eastern Ontario and the other in Northern Ontario. AUTOMATIC LICENCE PLATE RECOGNITION - Automated Licence Plate Recognition (ALPR) was first developed by the United Kingdom and was introduced in Ontario for use by the 407 Toll Highway and Canadian Border Security Services. - The benefits of ALPR technology to policing and road safety have been measured around the world and include enhanced officer safety, increased arrests of criminals and removal of high risk vehicles (i.e. stolen) from highways, thereby enhancing public safety.

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- The basis of this technology is the use of a camera mounted in the front and/or rear of a police vehicle. The camera has outstanding image capture capability and can scan opposing or approaching vehicle licence plates, capturing the plate's image then recognizing and automatically querying the plate against a "hotlist" that consists of an in-car computer and database. - A hotlist is a list of licence plates in poor standing that is downloaded daily into the police vehicle's on-board computer and when a plate is scanned, it is checked against the hotlist. - The ALPR camera uses an Infra-Red illuminator which can remove variables that could interfere with a clear image capture such as headlight glare, sunlight, darkness and even adverse weather conditions. - The system operates in silent mode. When a scan identifies a hit, the system gives an audible signal to the officer and displays the plate and the vehicle image on the computer screen. The officer can quickly identify the vehicle and take appropriate action. - In optimum conditions, ALPR is capable of scanning up to approximately 7,000 plates per hour.

OPP'S USE OF ALPR - The OPP ALPR project will initially consist of three fully marked black and white vehicles equipped with the latest ALPR equipment and a mobile workstation. The vehicle camera configuration will consist of two forward and one rear facing cameras. -The Ontario Ministry of Transportation is supporting the OPP in this initiative and will provide up-to-date data about licence plates that are in poor standing and suspected of being in violation of HTA regulations. - CPIC will provide the hotlist with a list of licence plates for vehicles that have been reported stolen in Ontario and other provinces. - The CPIC and MTO databases will collectively target: - plates associated with stolen vehicles - plates reported stolen or missing - plates with expired validation tags - plates that have been suspended - unissued plates reported stolen - missing stock or spoiled plates never issued - The hotlist will be refreshed daily and loaded through an automated process directly to the OPP ALPR cars. -The OPP will be targeting approximately 5 to 7 million plates in poor standing, going back to between 5 and 10 years. - The number of plates scanned by the ALPR equipped vehicles will depend on density and volume of traffic, however the OPP anticipates being able to scan anywhere from 2,000 to 3,000 licence plates per hour, as defined by volumes. - As of 1990, approximately 22 million licence plates are estimated to be in poor standing in Ontario.

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Kenworth Introduces 2010 T440/T470 Body Builder Manual


enworth Truck Company has produced the 2010 Kenworth T440 / T470 Body Builder Manual to help support body builder installations on the new T440 and T470 truck models. The Kenworth T440 in tractor and truck configurations is for regional haul, city pickup and delivery, municipal and vocational applications. The Kenworth T470 is for snowplow, dump, mixer, winch, refuse, and other heavy front-axle vocational and municipal applications requiring front frame extensions. The T470 offers full parent rail extensions, delivering maximum resistance to bending moment (RBM) from one end of the rail to the other. The 2010 Kenworth T440 / T470 Body Builder Manual features detailed information on vehicle dimensions, ride heights, suspension layouts, ground and power take-off (PTO) clearances, and frame layouts available for both new models. The manual contains sections on safety and compliance, dimensions, body mounting, exhaust and aftertreatment, frame modifications, electrical system and routings.

The Kenworth T440 and T470 have a gross vehicle rating (GVW) ranging from a heavy Class 7 vehicle at 33,000 lbs. up to a light Class 8 truck at 68,000 lbs. Both the T440 and T470 are available with 12,000 to 22,000 lb. front axles, 21,000 to 26,000 lb single rear axles, and 40,000 to 46,000 lb. tandem rear axles. The T440 and T470 are standard with the 2010 PACCAR PX-8 engine at 260 hp with 660 lb-ft of torque. Additional PACCAR PX-8 ratings are available up to 350 hp and 1,000 lb-ft of torque. Customers interested in additional power can select a 9-liter, 2010 Cummins ISL engine rated from 345 hp to 380 hp and 1,150 lb-ft to 1,300 lb-ft of torque. The 120-page Kenworth T440 / T470 Body Builder Manual is useful when specifying a vehicle, especially when the body builder is involved in the vehicle definition and ordering process. Professional body builders often provide valuable information that may help reduce the cost of the body installation. Contact your Kenworth dealer to request a copy of the manual.

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Taking Care of Your Customer By Dara Nagra


xcellent customer service is the cornerstone to any company’s success. Without customers, there is no business. In any organization the commitment to customer service begins at the top. The company's leaders must buy into the fact that they not only need to meet their customer's expectations, but actually strive to exceed them. They must develop a company culture that understands this concept. It is a very competitive market in every field. One of the main problems with large companies is that they tend to lose touch with their customers and begin to see them as just numbers. Repeat business is the name of the game. It costs up to five times more to find a new customer than to keep an old one happy. Surveys suggest that service driven companies are able to charge up to 9% more for the goods and services they offer and grow twice as fast as the average. These are powerful incentives for becoming the best customer-service company in any industry. Equally, poor service has a cost penalty. According to research the average person who has a bad service experience tells at least nine others about it and 13% of complaints relate their experience to more than 20 other people. In comparison, people who receive good service only tell three or four others about it. Barbara K. Giamanco, Chief Talent Officer from, has defined four basic rules crucial to delivering winning customer service: Rule #1: Listen! When customers complain there is a reason. More importantly, it is an opportunity to learn


something, so hear them out without interrupting or arguing. Rule #2: Don’t take it personally. Customer complaints are about products or service that did not live up to their expectations or the marketing hype. Taking it personally, getting defensive, or getting angry only makes the situation worse. Rule #3: Offer a sincere apology for the inconvenience. Put yourself in your customer's shoes. Remember what it feels like when something you have purchased business framework include: did not do the job it was supposed to, or • Use existing relationships to grow caused an even bigger problem than the revenue. one it was supposed to solve. • Use integrated information for Rule #4: Never say, “It’s not my job excellent service. or my department or my responsibility.” • Introduce consistent, replicable If you work at the company that made channel process and procedures. the product or sold the service - it is your A strong customer service team can be job! Make a personal commitment to do an effective way in which companies can whatever it takes to fix the problem even if easily establish a solid rapport with existing it is not in your job description. and prospective consumers in addition to It is very important that a good finding out ways to improve products and customer relationship management services. Providing exceptional customer strategy is in place. That strategy includes service will give any company an advantage process reengineering, organizational over their competitors. change, incentive-program change, and a totally revamped corporate culture. It Dara Nagra is CEO of Avaal is a combination of Technology Solutions - a premier business process and solutions provider company serving the technology and creates trucking industry. Dara has completed customers profile MBA specializing in Technology from a multifaceted Innovation from Lansbridge University perspective.The goals and has over 14 years of management of implementing experience in IT industry. He can be reached at 416-821-2199. corporate strategy for customer relationship management in the


Barrie Montague Wins Prestigious 2009 Shaw Tracking-OTA Service to Industry Award


the association and to carriers. arrie Montague is the His roots in the trucking recipient of the 2009 industry go back more than 40 Shaw Tracking-Ontario Trucking Association (OTA) Service to years, when the United Kingdombased multinational company Industry Award. The award, which he worked for transferred him is the highest honour bestowed to Canada to join an Ontarioupon a member of the Ontario based tank truck company. He trucking industry, is presented eventually became president of each year at the OTA annual that company, a capacity in which convention, to an individual who he served for seven years before has exemplified commitment, the company was sold to a major contribution, and dedication to Quebec-based tank truck carrier. the Ontario trucking industry and to OTA over his or her career. In 1994, Mr. Montague Mike Ham, Vice President Barrie Montague and his wife Jean with the portrait he was given joined the staff of the in recognition of his achievements. Business Services, Shaw Tracking, Ontario Trucking Association, who presented the award, says where he served in various senior “few people have contributed to the Ontario trucking industry capacities over the next 15 years. He played a key role in the and to the success of OTA in so many ways as Barrie Montague Target ’97 task force on truck safety, serving as chairman and has.” lead industry advocate on several key committees. He played a During his four decade career in the industry, Mr. Montague direct role in the development of the provincial CVOR system served as the CEO of a trucking company, as an Executive and a new Ontario facility audit protocol. He was at the forefront Committee member of the OTA board of directors, as a vice of a major overhaul of Ontario’s truck weights and dimensions president of the association and most recently as a consultant to standards.

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MacKinnon Transport Driver Jim Coles Named 2009 Ontario Truck Driver of the Year


“It is the safety of road users im Coles a professional with whom I share the road that transport driver with pushes me to be the best I can be,” MacKinnon Transport based said Ontario’s newly minted Truck in Guelph, Ontario has been Driver of the Year. "I will not lower named the 2009 Ontario my work ethic or standards because Trucking Association - Volvo Trucks Canada Driver of The of time constraints or rush loads, Year. Coles has driven 2.6 there is no room for complacency when safety is involved.” million collision free kilometers Coles has been recognized during a career that has spanned for his collision free driving record over 32 years on the road. previously and has repeatedly been Each year the award goes to the first to lend assistance and a Professional Transport Driver comfort at an accident scene. who has a collision free driving He is a member of the OTA record and is an exemplary Road Knights Team (2007-2008) a driver both on and off the road. Jim Coles (R) getting the award from Peter Currie of Volvo Trucks. prestigious road safety team. Coles Coles was presented with his possess several advanced work award at a luncheon at the 2009 convention of the Ontario Trucking Association (November 19, related certifications including, but not limited to: a Certified Doubletree Hotel by Hilton, Toronto, ON). A keepsake trophy, Professional Driver Certificate from the Canadian Trucking cash prize, and a trip to the Ontario Trucking Association Human Resources Council; a Road Master certificate (gold level) from MacKinnon Transport; and a Smart Driver designation from convention were all part of the award. The 2009 driver of the year selection committee consisted Natural Resources Canada. In his spare time he has participated of representatives from: Ontario Provincial Police, Ministry of in the Special Olympic Convoy (a fundraising event). Transportation, OTA Safety Council and Erleigh Associates.

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Meritor WABCO Releases TOOLBOX 9.0 Diagnostic Software


eritor WABCO Vehicle Control Systems has announced the availability of TOOLBOX 9.0, the latest PC-based diagnostics software for its pneumatic and hydraulic anti-lock braking systems, electronic leveling modules, and electronicallycontrolled air suspensions. New features in TOOLBOX 9.0 include: • Support for RSSPlus, Meritor WABCO’s trailer-based stability system. • Support for the “E” version of Hydraulic ABS (HABS). • Support for tractor ABS “E” version 4.3 and Hydraulic Power Brake (HPB) releases 1 and 2. • Compatibility with Microsoft Windows 7 operating system. “As our vehicle systems become more sophisticated, it’s imperative that diagnostic tools are more intuitive and easier to use,” said Alan Korn, director of vehicle dynamics and controls, Meritor WABCO. TOOLBOX 9.0 supports the complete range of Meritor WABCO vehicle control products: • Pneumatic ABS (D and E Versions) • Trailer ABS (Easy-Stop and Enhanced Easy-Stop with PLC) • SmartTrac Stability Control (ESC and RSC) and RSSPlus • Hydraulic ABS • Hydraulic Power Brake (HPB) • Electronic leveling valves for tractors and trailers • Electronically Controlled Air Suspension (ECAS) for buses.



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Fleet Safety & Compliance - Points to Ponder By Melroy Coelho


appy New Year to all the readers of Road Today. The following is an interview with Michael Frolick, safety and compliance manager with Transpro Freight Systems. Q: Briefly describe what you are responsible for at Transpro and how did you get into the transportation Industry? A: As Safety and Compliance manager for Transpro Freight Services, I am responsible for recruiting and retention, health and safety, new employee orientation, remedial training, road tests, & driver evaluations. I work closely with the management team developing ideas that will work best not only for our contractors and employee’s but for what we can do to exceed our customer’s goals and expectations. I also ensure implementation of systems and procedures to promote safety in the workplace and that employees and contractors are compliant with mandatory regulations on both sides of the border. As for my experience in the industry, I drove a tractor trailer for 22 years, accident free, including long haul and city runs within Canada and to the United States. I worked on the dock for many years before getting behind the wheel. I took the certified fleet driver trainer course through the T.H.S.A.O. (Transportation

Health and Safety Association of Ontario). I then became a driver trainer. I have been a member of the Council of Driver Trainers since 2003. I am currently working on my Certified Director of Safety accreditation and hope to have that completed before the year is out. Q: What do you enjoy about your job, what words of advice would you give to someone new to the Industry? A: I really enjoy working for Transpro. The owners of the company are like no other. They are hands on and know every employee and independent contractor here by name. They make it fun to come to work. We work hard and play hard. They support the Safety Department with enthusiasm and sincerity. When you have this type of support and commitment, the possibilities are endless. Safety is a crucial part of the company culture and since we have great people working with us this makes it easier for me to implement and monitor safety processes. The rewarding aspect of all of these policies and procedures is that we have well trained, highly motivated drivers who enjoy their work. As a result of this, we have a great safety record and high employee retention, leading to our reputation as a great company to work for and do business with. Customer satisfaction is consistently high as we strive to

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provide excellent customer service. For newcomers to the industry my advice is -- do your research, ask questions, find out as much as you can about the company you want to work with - does the company have a high turnover or do they have an effective safety program in place? Ask some of their drivers how they feel about the company? How long have they been there? What makes the company so attractive that sets them apart from the rest? Find out the expectations for the position and match them with your skills, experience and your expectations. All of this work upfront ensures a perfect fit for the job seeker as well as the employer. Q: What is the Fleet Safety Council & what are its objectives? A: The Fleet Safety Council is an association of transportation professionals (driver trainers, safety supervisors and managers and other professionals) working in cooperation with the T.H.S.A.O. to promote safety within the industry. The council has been in existence for 45 years and the Toronto chapter was the original chapter. There are eight chapters located across Ontario and meetings are held monthly at most chapters. The Sudbury chapter meets four times a year. The council encourages the improvement of driver behavior through awareness and training programs. The council adds value to our member base by offering opportunities to network with like minded professionals and to share ideas and concerns. Members get updated on pertinent industry issues and regulations by the appropriate authorities.

Q: Briefly describe what being chairperson of the Fleet Safety Council entails? What is your focus over the next few months? A: The role requires working collaboratively with the executive to make sure information is pertinent to membership. As an example, at the previous monthly meeting, Transport Canada presented to our Toronto chapter members. A big part of my focus is keeping members abreast of changes in legislation and brainstorming ideas for improvements to company policies and procedures related to these changes. Q: What can you tell us about the Annual Fleet Safety Council Conference? A: The 18th Annual Fleet Safety Council conference was held in October 2009 in Sarnia. The event provided an opportunity to all our various chapter members to come together to network and share ideas. We have speakers, who are experts in their field’s present topics of value to the members. Melroy Coelho is the product marketing

manager with TransCore Link Logistics. His experience includes working with multi national companies like 3M & ABB in Brand Management, Marketing Research, Business development, Consulting and Strategic Business Management. Melroy can be reached at 1-800-263-6149 ext 1115 or email:









Safe Winter Driving Tips

Don’t drink and drive. Stay alert, slow down and stay in control – the three key elements to safe winter driving. Drive according to current road and weather conditions. Keep a safe distance between you and the vehicle in front of you. Avoid situations where you may have to brake suddenly on a slippery surface. Plan your route. Wear a seat belt. Have four identical winter tires installed and ensure they are properly inflated for fuel efficiency. This helps extend tread life, improves handling and also control. Inspect them regularly. Ensure your vehicle is well tuned. This can help you save money and the environment. Be aware of pedestrians, bicycles and other vehicles that share the road and be ready for unexpected actions. Watch the traffic signals, pedestrians and other vehicles when approaching intersections. Check weather and travel conditions before heading out. Don’t take chances if the weather is bad. Allow yourself extra time for travel, or wait until conditions improve. Tell someone where you are going, the route and when you expect to arrive. Wear comfortable clothing that doesn’t restrict your movement while at the wheel. Keep warm clothing for getting out of your

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Ice scraper/snow brush Snow Shovel Booster cables First aid kit Flash light and batteries Fire extinguisher Blanket and extra warm clothing/footwear Gas line antifreeze Flares or reflective safety triangles Candle (Use, if you are stuck at the side of the road with no power, to stay warm inside the vehicle) • Matches • Chocolate or Power/Granola bars


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vehicle. Bring a map and charged cell phone. Use the phone only when necessary and pull over well of the road to place or receive a call. Dialing *OPP will connect you to Ontario Provincial Police communications centre when on the highway. Clear snow and ice from all windows, mirrors, lights and the roof. After starting your vehicle, wait for the fog to clear from the interior of the windows so you will have good visibility. Keep your tank sufficiently full. At least half a tank is recommended to prevent moisture build up. Add gasoline antifreeze at least every second tank. Make sure you have sufficient windshield washer fluid in the reservoir that is rated in the -40° C range and keep an extra jug Group Photo in the trunk. Snow in the trunk may be hard packed and slippery as ice. It can also be rutted and full of hard tracks and gullies. Or it can be smooth and soft. Wet snow can make for slushy roads. Heavy slush can build up in the wheel wells of your vehicle and can affect your ability to steer. Remember, look far ahead as you drive, so you can recognize hazards and have plenty of time to respond. Adjust your driving to the road and weather conditions. Slow down and avoid sudden turns of the steering wheel, and sudden braking and accelerating which could cause a skid.

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“The Focused Cell” By Bruce Outridge

I don’t know about you, but whenever a new year begins I always feel refreshed and renewed. Maybe it’s all the nostalgic songs, the counting down of the clocks or the New Year’s resolutions; it always seems to set the stage for a clean start. I hope the same goes for you as well; you’ve made it through all of the family gatherings and are ready to start anew. If so let me help you, if you are in charge of a team of employees then this article is for you. The first thing I would like you to do is visualize how your team performed over the last year. Were you good, bad, or unchanged? Now, I’m sure everyone lost some business due to the economy, so try not to count those issues, but really think how your team did. Now that you have evaluated your performance, I want you to visualize how you see your team if everyone performed perfectly. Stop laughing, just stay with me for a minute. What if all the stars did align perfectly? What if your team actually showed you the respect you deserved? What could you achieve? Let’s come back to reality. Not everything is going to be perfect, you and I agree on that, but as a supervisor or manager your job is to do your best to try and make it that way. How do you do that, you ask? With focus! I know the next question. Focus on what? Focus on your team. Let me give you an example. Have you ever noticed a flock of geese flying overhead, not only is the “V” shape very striking but there is a structure present throughout the team. The leaders are up front and centre guiding the team. They all fly in formation and when the leader lands, they all land. A school of fish is the same thing, when they move; they

move together, one central focus- moving in unison. Now, let’s get back to reality, we’ll leave nature for now. One of the keys to having a focused team is team structure. People need to know where they fit on the team. People need to have goals to achieve and reasons to grow. That doesn’t mean you give everyone find out what their goals and dreams are. a promotion, but you gradually increase You’re just gathering information at this responsibilities and power as an employee point, not promising advancement. Once you’ve interviewed those key candidates, improves and grows. Here is how it works. You evaluated your team based upon you still have one more point to cover. How do you measure improvements? performance earlier. I want you to re-evaluate Do you have a performance appraisal your team based on employee service, system? If not, I suggest getting one. Just longevity, loyalty and performance. Which don’t make it a formality thing. It needs to is the employee who is constantly picking be practical, measurable and informative. up the slack on your team? Is there a team If it’s not, it’s not worth using. Once you member who is constantly falling behind? have that in place, move your staff around Evaluate each employee going through your whole team. Rate each of them from accordingly creating a reporting structure one to five or one to ten if you have a larger that will complement your operation. If team. Five is the best and one is the least. you can’t afford to raise salaries, maybe Remember when doing your evaluation to you can offer other incentives such as time also keep in mind peoples’ strengths. If you off, preferred parking, etc. After you have have an operation that has multiple services, completed this you will be well on your way then some employees may do better in to having a focused cell. Wishing you Happy Holidays and the certain areas of your operation. best for the New Year. Once you’ve placed your team at the appropriate level, figure out what you need for your team. Do certain duties need attention in your operation? Do Bruce Outridge has been in you need assistance in the transportation industry for twenty five years. He now operates supervising your staff? Outridge Consulting Services helping Look at these things, create professional drivers for the including your own transportation industry. For more position and see what details please visit can be delegated. Now, if you’re bold enough interview your staff and

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Canadian Council of Motor Transport Administrators

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As the Trucking business continues to grow in the Greater Toronto Area, it is imperative that the industry attracts young people who would like to pursue a career in this field. A strong future labour force is essential to meet your future demands. How do you attract youth to your industry? Besides marketing and industry exposure, the best way is to provide an "experiential learning" opportunity for students through The Ontario Youth Apprenticeship Program (OYAP). The Ontario Youth Apprenticeship Program (OYAP) offers unique opportunities for secondary school students to explore careers in the skilled trades while they continue to work towards completion of their high school diploma. Employers who get involved in the OYAP program benefit by meeting their own labour needs while training potential future employees. How does OYAP work ? OYAP is coordinated through the co-operative education program in your local secondary school. As students express an interest in exploring a career in one of the over 150 skilled trades areas, teachers try to find a co-op placement for that student with employers in their local community. Once the placement begins and the employer and student agree that the placement is the 'right fit', the student can be registered as an apprentice under the Ontario Youth Apprenticeship Program. The co-operative education teacher will arrange for the employer to interview and approve the student selected for placement. Once the placement begins there will be a trial period for the student. If the employer and student agree the experiential learning opportunity is progressing well, then a training agreement will be signed through the local Ministry of Training, Colleges and Universities office. The employer can at their discretion, end the placement if the student's performance is not meeting the conditions of the agreement.

There may be opportunities for registered OYAP students to be paid through government sponsored wage subsidies which the employer would be eligible for. Further information regarding this is available on the following Government of Ontario website: http// employers/ What are the benefits to employers who get involved in the OYAP program? • The opportunity to train and retain a potential future employee. • The opportunity to meet your current employment needs with the possibility of subsidized incentives. • The opportunity to showcase your business as a positive partner in your local community. • The opportunity to assist young people in making their way through career exploration opportunities. • The ability to work with some very talented and enthusiastic young people who are searching for the right career opportunity. There are many successful OYAP examples in your local community and industry. Interested employers are welcomed to contact Marc regarding possible opportunities for secondary school students. He can be reached over phone at 905-890-1010 ext. 2441 or by email at Marc Cianfrini recently retired after 31 years as a secondary school teacher and administrator with the Peel District School Board. Marc continues to share his passion in helping young people find their pathway. He currently works part time with the Peel Board as the Ontario Youth Apprenticeship Employer Recruitment Officer .

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Canada, “My wife is a software expert but I’m into the media line which is not so well-paying abroad. So I’ve signed up for Yoga classes and for the next three months I’ll perfect my asanas, so that I can make some money when we finally move.”

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On keeping a low profile of late:

My sister Radhika is in America. I was holidaying there with my family. Apart from that, I was very much here, working. We’ve started an NGO that’s focussing on women and children’s issues. Also, I’ve been busy with Bhojpuri films. My first movie that released there was a blockbuster. What a lot of people don’t know is that Bhojpuri films have a huge market in UP and Bihar. One film is directed by Saroj Khan. In the other film I’m working

on, Amitabh Bachchan and Hema Malini will make guest appearances. There’s also a Punjabi film that I’m doing. Till now, I have worked in nine different languages and I want to work in the remaining languages as well.

Rumours that a top south star finished her career there: Nothing of that sort happened. These were different kinds of rumours.

What went wrong down south?

I had the number one position for 12 years in the South Indian film industry. There comes a point when you want to move on and do something different. I wanted to do Hindi films which I am doing. Just that at times I feel Hindi movies are overrated. Maybe because they give national and international fame. But regional movies emphasise tradition and culture. My Bhojpuri movies always have a social message.

It’s just that at that time I took a break, went into art of living, started teaching it. When you are on top and quit, speculations arise. It was my wish. I wanted to do something else.

Allegations about underworld links that came up sometime ago: Allegations are just allegations. It’s all a part of life. One has to take them with a pinch of salt. If I’ve done no wrong, I have nothing to worry about. The law will takes its own course, if it has to.

OUT OF ACTION? Actor Nagma

End of her political career? When the controversy

Personal relationships not working out:

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So also, with mint chutneys, kundru achaars, chicken tikka masala et al, the Great Curry Western has been initiated, in a big way. According to Sulakshana Arya, who runs cookery classes in Malad, “It’s interesting that in the last one year I have enrolled around 80 per cent students for the traditional cuisine segment. And out of these almost half of them are either in the process of relocating out of India or are planning to.” The logic is simple. When in the global village, sell your speciality. Agrees entrepreneur Sheryl Gonsalvez, who runs a garment business of Lucknow’s chikan work in Australia, “My craft is essentially Indian. And before leaving for Australia, I attended a sixmonth designing course in chikankari. Now I design according to what my clientele wants and then get the final garments finished in my workshop in Lucknow and sent back. I really lucked out by specialising in the very ethnic craft.” Strategising at the outset is another thing, hopeful NRIs do. Take for instance Vishal Mishra, a

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erupted, I was campaigning for the Congress. I consciously decided to step away from what I was doing. There were parliamentary sessions going on. But nothing about me came up or became an issue. I believe in doing my work. About a career in politics, if it has to, it will happen. I had never planned anything in life. As long as I live I would like to make a difference.

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Applied for a visa? Go get your desi skills first Lakshmi Mittal, the steel baron, made the NRI dream a reality when he became the third richest man in the world. Wonder if Mittal would have made it so big had he decided to package the recipe of his favourite mango pickle internationally? Maybe, maybe not. But many enterprising immigrants-tobe, in their quest to make mega bucks abroad, have started learning achaar, chutney recipes as well as the Yoga asanas, even before their visas get the approval stamp. A short-term crash course is all it takes to have the firangis eating out of their hands. Says Raj Suri, a media professional who has applied for immigration to

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okgu dh iwjh rjg tk¡p djok,¡ vkSj lfnZ;ksa dh fLFkfr ds vuqlkj mldh rS;kjh j[ksaA cSVjh cSYV] gksft+t+] jsfM;sVj] rsy] czsd] ,Xt+kLV i)fr] ghVj] MhÝksLV] okbZij] bXuh’ku i)fr dh tk¡p ds fy,] lnhZ vkus dh izrh{kk u djsaA vkids okgu ds Vk;jksa dh fLFkfr dk fo’ks"k egÙo gksrk gSA Vk;j ;fn iqjkus ;k {kfrxzLr gksa rks lqjf{kr okgu pkyu esa xfrjks/k iSnk dj ldrs gSaA lnhZ dk ekSle ‘kq: gksus ls iwoZ gh mudh tk¡p djok ysa ;k [kjkc Vk;jksa dks cny ysaA

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MTO and OTA Work Together to Clear the Way to Greater Use of Fuel Efficient, GHG-Reducing Wide Base Single Tires Could Be First Step Toward operate New National Agreement in the other Canadian jurisdictions that do not allow the

Working together, the Ontario Ministry of Transportation (MTO) and the Ontario Trucking Association (OTA), continue to clear the way for carriers to make greater use of the new generation of fuel efficient wide-base single tires. Earlier in 2009, came the announcement that MTO was removing axle weight penalties associated with the use of single wide tires compared to conventional dual tires. The latest announcement is that starting January 1, 2010, a second hurdle will be cleared when MTO makes changes to its minimum track width requirements for new trailers which will make it easier for carriers to switch from conventional dual tires to wide-base singles. This will allow carriers to spec’ trailers that can use either type of tire in Ontario, until such a time as other Canadian jurisdictions follow the lead of Ontario and Quebec in allowing 9,000 kg per axle for wide base single tires. (This is not an issue for trailers going to the US as there are no minimum wheelbase requirements south of the border). The current issue is one of track width. A few years back, the provinces agreed to a Memorandum of Understanding (MOU) requiring the minimum wheelbase on all new trailer equipment to be increased, starting in 2010, from 2.3m-2.6m to 2.5m-2.6m -- regardless of whether dual or wide single tires are used. As a result of this change, a trailer equipped with wide base single tires would require a wider (83.5 inch) axle in order to meet the 2.5m minimum wheelbase; whereas a trailer using duals would be spec’d with an axle of 77.5”. The problem with this is that for trailers that

higher axle weights for wide base single tires, rather than lose payload and the ability to compete, Ontario carriers need the flexibility to switch to dual tires. However, a trailer spec’d with an 83.5 inch axle, equipped with dual tires would not meet the allowable track width standards. To overcome this hurdle, MTO has agreed, starting on January 1, 2010 to allow semi-trailers built in 2010 or thereafter that are equipped with wide base single tires to operate at a track width of 2.45 to 2.6m rather than 2.5 to 2.6m as specified in Regulation 413/05. As a result, carriers will be able to spec one trailer that can use both single and dual tires. Initially, carriers will be required to obtain a permit ($300 per trailer or $1,000 per fleet) to take advantage of this change, but this will be followed by a regulatory change planned for the summer of 2010 which will then allow such trailers to operate without permit. In addition, any semi-trailer built in 2010 or thereafter for use with dual tires that is later converted to single tires must bear a label adjacent to the original compliance label identifying the company, or authorized dealer of a company, under the Motor Vehicle Safety Act (Canada) that converted the trailer; the revised tire and wheel size designation; and, the revised gross vehicle and axle weight ratings. OTA president, David Bradley, commended MTO for its leadership on this issue and said he is hopeful that other provinces will soon follow suit, creating a new national standard.

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Resolutions to make 2010 even better than 2009 By Fred Watkin


sually when I sit down at this time of year I am quite exhausted after getting gifts, wrapping said gifts, labeling, buying more things, partying, eating, partying some more, and then going back to work so I can relax. I imagine most of you feel the same way – you get in the door after dealing with road rage or a cranky dispatcher, crack open the beer only to discover that old Aunt Agatha whom you haven’t seen in 12 months is coming for dinner. Guess what? It’s the time of year we need to entertain – usually other people. Around the end of December I figure out what I want to do in the next year to make myself a better person/accountant/ husband/chauffeur/etc. I figured that if I want to actually achieve a goal, I might as well make it achievable. TV I happen to like television, and anything that has Star Trek in the name is usually found to be blaring in my living room. So instead of watching only 15 hours of TV, resolution #1 is to watch 20. Hey – might as well improve on a good thing! In fact, I can even get double duty by having picturein-picture. That way I can watch Star Trek while monitoring the sad state of the Leafs when I am in a masochistic mood. Diet I gave up on the diets long ago. I don’t really aim to lose weight, just limit the amount I gain. So instead of gaining 10 pounds, I am going for 5. Pop is out of my diet in 2010. I discovered something even better – ginger beer. Cheeseburgers will always remain a staple though. I remember a dietician saying that you should never deprive yourself. So I will eat spinach salads, yogurt (shudder), tofu (gag) and other things that look like they came from my backyard, along with my cheeseburger. Exercise I really should get out more. I do try. Honestly. When it is 6am and 25 degrees outside, it is kind of hard to motivate myself to go outside purposely to sweat. Conversely, when it is -25, I want to stay in where it is warm. So my exercise resolution is to exercise, but when the temperature is between 8C and 18C, relative humidity is around 72% and there are no bugs orbiting my head when I am out. Narrows the

window, but hey, I am going to exercise – just when the conditions are right. Beats not exercising at all! Organization I make lists on a regular basis, write things on little yellow sticky notes, and have a dozen calendars floating around the house. I also have my wife who is great at remembering things that I don’t remember her saying anything about. So I will continue to make lists, but this year I will improve by having a big white board in my about that. He thought it was a great idea. kitchen, no sticky notes, and let my wife fill Being a novice, I have no idea what kind out the calendar. Anything that keeps me of radio I should be getting or even how better organized by delegation has to be an to use the thing. I grew up on Smoky and the Bandit and thought to myself that it improvement over trying to do it yourself. can’t possibly be like that. So if you can The serious stuff But seriously, this is a great time of recommend a great radio, please email me year to look at not only your personal goals, and let me know. Your last resolution but your own career in trucking. Always My final recommendation to you is thought of owing your own rig? Why not go out and do it? Make that decision and this: get the log in order. Remember that take the leap into the world of the owner- you can claim $17 per meal when you are operator. There is a lot of opportunity on the road, and US$17 per meal while in there, and more doors open up for you once the US, to a maximum of 3 meals for every you join those ranks. There are quite a few 24-hour period. If you use the simplified companies that take on O/Os, and a few in method, then you get a set rate (apparently the GTA that will help you get established. the Flying J in the US has great food – I am Talk to your fleet supervisor, call the guys looking for information). However, you over at some of the major dealerships, can use the detailed method, but you need talk to some of the other guys and get the to keep all receipts (and I do mean ALL) in info. Running your own business is very order to file your claim. Get the TL2 signed by your dispatch or fleet supervisor and rewarding. While on the road, make the resolution ensure that the claim is done. It’s money to be safe. It is important to come home back in your pocket. I hope each of you have a productive to your loved ones, and keeping safety foremost in your mind translates into safer and safe 2010. I am looking forward to driving. Don’t push that last mile if the providing you with some interesting articles conditions are not right. Pay attention to for the year and as always, please email any the little voice in your head that says its comments or story ideas. I would like to do time to take a break. When driving down an article on truck stops, so please send me highway 11 from North Bay, I notice trucks some info. Happy Trucking, Happy New Year, that have stopped on the side of the road where the drivers are napping. That works and I will return in the February issue. for me and I have done the same. I know my wife Fred Watkin CA is principal of Watkin wants me home in one & Associates and provides personalized piece – I am confident tax and accounting services to the yours does too. dedicated owner operators and fleet My last resolution operators in the trucking industry. Fred My last resolution is welcomes your feedback through email at this: get a CB. I met with one of my driver clients last week and told him ROAD TODAY l JAN 2010



Congrats!!! SP Sandhu

Hello Kids, This is your column. All you have to do is send us a colourful sketch of your favourite truck. For those who haven‛t seen a truck from close, just flip through the pages of ROAD TODAY and you will find many interesting pictures. Send in your entries with your name, age, grade, home phone and complete address by post to ROAD TODAY, #32-180 Wilkinson Road, Brampton L6T 4W8. Make sure that the entries are not mutilated or spoiled during the transit. The best entry received during the month will be published in the next issue of the magazine and the winner will receive a miniature Toy Truck courtesy The Toy Truck Place. All the Best!!!

for winning the Toy Truck

Winners of Trucking Quotient - 57 1. Ben Smoke 3. Deepak Sharma


Correct Answers: Q1. A


Q2. B

Q3. C

Q4. A

Q5. A

Please contact Road Today @ 905 487 1320 for prizes and allow 4-6 weeks for processing.

Note: All submissions will become the property of Road Today Management and can be used in future for promotional, marketing and related activities.


2. Sukhdeep Singh 4. Kulraj Sandhu

uotient - 59

Participate in Trucking Quotient. The quiz includes questions, the answers to which are available in the magazine itself. So what are you waiting for! Read the magazine, answer the questions below and win prizes.

All correct entries received in time will be added to a draw. Four lucky winners will win a Miniature Toy Truck and their names will be announced in the MARCH 2010 edition of ROAD TODAY. Incomplete and multiple entries sent in single envelope will not be included in the draw. The decision of ROAD TODAY management is final and binding. Post your entry to ROAD TODAY, #32-180 Wilkinson Road, Brampton, L6T 4W8 or send us via email at mentioning the Quotient Number. Closing Date: 31st Jan 2010.

x Name: ________________________________________ Address: ______________________________________

Q2. The Automated Licence Plate Recognition (ALPR) was first developed by A. Canada B. United Kingdom C. USA

Q5. The 2009 Shaw Tracking-OTA Service to Industry Award has been presented to Barrie Montague A. True B. False

Q3. The Truck World 2010 will be held from A. April 13 to 15, 2010 B. April 15 to 17, 2010 C. April 17 to 19, 2010


______________________________________________ Contact Phone: ________________________________ Answers:

Q1 _____ Q2_____ Q3 _____ Q4 _____ Q5 ____

How do you get ROAD TODAY magazine:  Direct Mailing  Truck Stop (Specify)  Dealership (Specify)  Others (Specify)





Q4. The Official Collision Centre for the Road Today Truck Show 2010 is A. Midway Collision B. Brampton Collision C. Fralor Collision


Q1. Effective January 1, 2010, the maximum fine for failure to stop at a red light will increase from A. $500 to $1,000 B. $500 to $1,500 C. $500 to $2,000

Laugh oud! OUT L

High point Wife: “What will you give me if I climb the great Mount Everest”? Husband: “A lovely push”

“Everything that irritates us about others can lead us to an understanding of ourselves.” Carl Jung

Big turkey A lady was picking through the frozen turkeys at the supermarket, but couldn’t find one big enough for her family. She asked a stock boy, “Do these turkeys get any bigger?” The stock boy replied, “No ma’am, they’re dead.”

“It is not what we take up, but what we give up, that makes us rich.” Henry Ward Beeche “The only people with whom you should try to get even are those who have helped you.” John E. Southard

Rewarding act A woman lost her handbag in the bustle of Christmas shopping. It was found by an honest little boy and returned to her. Looking in her purse, she commented, “Hmmm.... That’s funny. When I lost my bag there was a $20 bill in it. Now there are 20 $1 bills.” The boy quickly replied, “That’s right, lady. The last time I found a lady’s purse, she didn’t have any change for a reward.”

“We read the world wrong and say that it deceives us.” Rabindranth Tagore “He who cannot forgive others destroys a bridge over which he himself must pass.” George Herbert

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Avoiding the Winter Blues By Dr. Christopher H. Singh

Have you ever noticed that your mood is affected by the weather? Often our spirits are lifted on a bright sunny day while a dull, cold day may make us feel a little gloomy. Although these are normal reactions to the changing seasons some people experience a much more serious or intense reaction during the transition from fall to winter. This condition is called seasonal affective disorder (SAD). In this article, I will discuss the causes of SAD, as well as its symptoms and treatments. As with many conditions, the exact cause of SAD is still unknown. However, recent studies have shown that age, genetics and the chemical make up of your body play an important role in developing this condition. Research in Ontario suggests that 2-3% of the general population has SAD. Although it may affect some children and teenagers, SAD most commonly affects people over 20 years old. Interestingly, this condition is more common in women than in men. SAD is thought to be related to the seasonal variations in the amount day light that we are exposed to. The reduced level of sunlight in the fall and winter may disrupt our body’s internal clock which tells us when we should be sleeping or awake. As a result, shift workers are at greater risk, as their schedules may cause them to be exposed to very little natural day light. The symptoms of SAD are similar to several other psychological conditions such as depression or bipolar disorder. However, SAD is a cyclic condition which means that the signs and symptoms usually come and go at the same time each year. In most cases, the symptoms of SAD appear during the late fall or early winter and go away during the warmer, brighter days of spring. Generally, symptoms that recur at least two consecutive winters

without any other explanation for the changes in mood and behaviors indicate the presence of severe cases of SAD, light therapy may be the SAD. Symptoms may include: treatment of choice. This therapeutic approach • Depression consists of sitting beside a specialized light • Anxiety therapy box for several minutes per day. This • Weight gain specialized light will mimic natural day light • Loss of energy thus relieving the symptoms of SAD. Another • Oversleeping form of treatment that is becoming more and • Difficulty concentrating more popular is counseling or psychotherapy. • Loss of interest in leisure or social The goal of these therapies is to help identify activities and eliminate negative thoughts as well as • Irritability provide coping strategies. Finally, if all other The majority of the time, the symptoms treatments fail, your doctor may recommend of SAD will disappear in the early spring or antidepressants or other psychiatric summer. For some individuals, the symptoms medications. Once identified, your doctor may will resolve rather abruptly while others suggest begining your medications before you experience a more gradual reduction over a experience symptoms each year in order to period of time. prevent them from worsening. It is important to take SAD seriously As you can see, “the winter blues” can as it can lead to serious complications if left actually become a very serious problem untreated. It is advised to seek medical help for some people. Although there is no way if you are experiencing the above mentioned to completely prevent this condition from symptoms as soon as possible. The good news occurring, it is possible to minimize its affects is that there are effective treatments for SAD. by following these simple hints. So next time Even people suffering from severe symptoms you are driving down the road on a dark, cold can obtain excellent results with treatment. winter day, keep this article in mind. The first line of treatment consists of spending more time outside during the day Until next time, drive safely. and arranging your home to maximize the amount of light that enters. Things such as trimming tree limps and opening the curtains work very well. In Dr Christopher H. Singh addition, physical activity Chiropractor, runs Trans Canada is recommended as it will Chiropractic at 230 Truck Stop in boost energy levels as well Woodstock, Ont. He can be reached as relieve stress. Many at 519-421-2024 people experiencing SAD E-mail: find that a vacation to a sunny location also helps to relieve symptoms. In more


PAVNEESH BHALLA Business & Transportation Specialist

Fred Watkin CA Chartered Accountant 4 Lisa Street Suite 314 Brampton, Ontario L6T 4B6 Telephone: 416-452-7007 Fax: 905-450-0719 Email:


647 404 0061 • 1 877 660 5222 ROAD TODAY l JAN 2010 By appointment only


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ROAD TODAY trucking magazine published once a month and distributed FREE of cost endeavors to be a symbol and embodiment of the established...

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