EQUITY METHODS MRA ASSOCIATES NEXTNET PARTNERS, LLC BISHOP FOX MASSMUTUAL ARIZONA PLANNED DEVELOPMENT SERVICES, LLC ARCHITEKTON ORCHARD MEDICAL CONSULTING VERTECH INDUSTRIAL SYSTEMS ASHTON TIFFANY. LLC GEORGE BRAZIL PLUMBING AND ELECTRICAL BETTER BUSINESS BUREAU, INC. PROCTORIO AVISOLVE CLEAR TITLE AGENCY OF ARIZONA LONGBOARD ASSET MANAGEMENT HOMEWATCH CAREGIVERS ARIZONA STONE & ARCHITECTURAL PRODUCTS IDEAS COLLIDE AXOSOFT CAMPUSLOGIC THE JAMES AGENCY SINFONIARX ORIGINAL BREAKFAST HOUSE ROSE LAW GROUP FRAZER RYAN GOLDBERG & ARNOLD, LLP POTTER’S HOUSE APOTHECARY AB&R® JABURG WILK ALL THINGS METAL LLC GCON INC. APPOINTMENTPLUS CLEVER INVESTOR, LLC LANDINGS CREDIT UNION SELECTBLINDS.COM LUCID AGENCY LEADMD STARDUST NON-PROFIT BUILDING SUPPLIES SERENDIPIT CONSULTING LAVIDGE FAIRMONT SCOTTSDALE PRINCESS JENNINGS STROUSS SENTINEL TECHNOLOGIES OUTBOUNDENGINE LARRY H. MILLER AVONDALE DODGE NEW HORIZONS LEARNING GROUP LANETERRALEVER HOMESMART HOMEOWNERS FINANCIAL GROUP TRACE3 LIVEOPS, INC. RENTERS WAREHOUSE EBCO,INC DBA LA-Z-BOY FURNITURE GALLERIES RIDER LEVETT BUCKNALL LTD. LIFELOCK LOVITT & TOUCHÉ STORMWIND STUDIOS ASU ENTERPRISE PARTNERS VOYA INVESTMENT MANAGEMENT HYATT REGENCY PHOENIX KITCHELL CREDIT UNION WEST ALLIANCE HOME LOANS SITELOCK, LLC. LEARNING A - Z LGI HOMES BRYAN UNIVERSITY RUMMEL CONSTRUCTION, INC. NEXTIVA MC RESIDENTIAL MEDAIRE, INC GEORGE BRAZIL AIR CONDITIONING & HEATING WEBPT PROTIVITI USAA MCCARTHY BUILDING COMPANIES, INC. RYAN, LLC NAVY FEDERAL CREDIT UNION AMERICAN TECHNOLOGIES, INC. CBIZ EDWARD JONES CAMDEN PROPERTY TRUST GRANT THORNTON LLP CARVANA DISCOVER FINANCIAL SERVICES CDW STRYKER’S SUSTAINABILITY SOLUTIONS AEROTEK VI AT SILVERSTONE TAYLOR MORRISON BURNS & MCDONNELL BDO USA, LLP ENDURANCE INTERNATIONAL GROUP CHARLES SCHWAB & CO, INC. AMERICAN EXPRESS DIRECT ENERGY JDA SOFTWARE, INC. GENERAL MOTORS ARIZONA IT INNOVATION CENTER DRIVETIME AUTOMOTIVE GROUP JLL EQUITY METHODS MRA ASSOCIATES NEXTNET PARTNERS, LLC BISHOP FOX MASSMUTUAL ARIZONA PLANNED DEVELOPMENT SERVICES, LLC ARCHITEKTON ORCHARD MEDICAL CONSULTING VERTECH INDUSTRIAL SYSTEMS ASHTON TIFFANY. LLC GEORGE BRAZIL PLUMBING AND ELECTRICAL BETTER BUSINESS BUREAU, INC. PROCTORIO AVISOLVE CLEAR TITLE AGENCY OF ARIZONA LONGBOARD ASSET MANAGEMENT HOMEWATCH CAREGIVERS ARIZONA STONE & ARCHITECTURAL PRODUCTS IDEAS COLLIDE AXOSOFT CAMPUSLOGIC THE JAMES AGENCY SINFONIARX ORIGINAL BREAKFAST HOUSE ROSE LAW GROUP FRAZER RYAN GOLDBERG & ARNOLD, LLP POTTER’S HOUSE APOTHECARY AB&R® JABURG WILK ALL THINGS METAL LLC GCON INC. APPOINTMENTPLUS CLEVER INVESTOR, LLC LANDINGS CREDIT UNION SELECTBLINDS.COM LUCID AGENCY LEADMD STARDUST NON-PROFIT BUILDING SUPPLIES SERENDIPIT CONSULTING LAVIDGE FAIRMONT SCOTTSDALE PRINCESS JENNINGS STROUSS SENTINEL TECHNOLOGIES OUTBOUNDENGINE LARRY H. MILLER AVONDALE DODGE NEW HORIZONS LEARNING GROUP LANETERRALEVER HOMESMART HOMEOWNERS FINANCIAL GROUP TRACE3 LIVEOPS, INC. RENTERS WAREHOUSE EBCO,INC DBA LA-Z-BOY FURNITURE GALLERIES RIDER LEVETT BUCKNALL LTD. LIFELOCK LOVITT & TOUCHÉ STORMWIND STUDIOS ASU ENTERPRISE PARTNERS VOYA INVESTMENT MANAGEMENT HYATT REGENCY PHOENIX KITCHELL CREDIT UNION WEST ALLIANCE HOME LOANS SITELOCK, LLC. LEARNING A - Z LGI HOMES BRYAN UNIVERSITY RUMMEL CONSTRUCTION, INC. NEXTIVA MC RESIDENTIAL MEDAIRE, INC GEORGE BRAZIL AIR CONDITIONING & HEATING WEBPT PROTIVITI USAA AZ COMPANIES MCCARTHY BUILDING COMPANIES, INC. RYAN, LLC NAVY FEDERAL CREDIT UNION AMERICAN TECHNOLOGIES, INC. CBIZ EDWARDProtiviti JONES CAMDEN PROPERTY TRUST GRANT THORNTON LLP CARVANA DISCOVER FINANCIAL SERVICES CDW STRYKER’S SUSTAINABILITY SOLUTIONS AEROTEK VI U.S.GROUP EMPLOYEES 1,000SCHWAB AND MORE AT SILVERSTONE TAYLOR MORRISON BURNS & MCDONNELL BDO USA, LLP ENDURANCE INTERNATIONAL CHARLES & CO, INC. AMERICAN EXPRESS DIRECT ENERGY JDA SOFTWARE, INC. GENERAL MOTORS ARIZONA IT INNOVATION CENTER DRIVETIME AUTOMOTIVE GROUP JLL Fairmont Scottsdale Princess ESENTEDMRA BY ASSOCIATES NEXTNET PARTNERS, LLC BISHOP FOX MASSMUTUAL ARIZONA PLANNED DEVELOPMENT SERVICES, LLC EQUITY PR METHODS U.S. EMPLOYEES 100-999 ARCHITEKTON ORCHARD MEDICAL CONSULTING VERTECH INDUSTRIAL SYSTEMS ASHTON TIFFANY. LLC GEORGE BRAZIL PLUMBING AND ELECTRICAL BETTER BUSINESS BUREAU, INC. PROCTORIO AVISOLVE CLEAR TITLE AGENCY OF ARIZONA LONGBOARD ASSET MANAGEMENT HOMEWATCH Equity Methods CAREGIVERS ARIZONA STONE & ARCHITECTURAL PRODUCTS IDEAS COLLIDE AXOSOFT CAMPUSLOGIC THE JAMES AGENCY SINFONIARX U.S. EMPLOYEES 25-99 ORIGINAL BREAKFAST HOUSE ROSE LAW GROUP FRAZER RYAN GOLDBERG & ARNOLD, LLP POTTER’S HOUSE APOTHECARY AB&R® JABURG WILK ALL THINGS METAL LLC GCON INC. APPOINTMENTPLUS CLEVER INVESTOR, LLC LANDINGS CREDIT UNION SELECTBLINDS.COM LUCID AGENCY LEADMD STARDUST NON-PROFIT BUILDING SUPPLIES SERENDIPIT CONSULTING LAVIDGE FAIRMONT SCOTTSDALE PRINCESS JENNINGS STROUSS SENTINEL TECHNOLOGIES OUTBOUNDENGINE LARRY H. MILLER AVONDALE DODGE NEW HORIZONS LEARNING GROUP LANETERRALEVER HOMESMART HOMEOWNERS FINANCIAL GROUP TRACE3 LIVEOPS, INC. RENTERS WAREHOUSE EBCO,INC DBA LA-Z-BOY FURNITURE GALLERIES RIDER LEVETT BUCKNALL LTD. LIFELOCK LOVITT & TOUCHÉ STORMWIND STUDIOS ASU ENTERPRISE PARTNERS VOYA INVESTMENT MANAGEMENT HYATT REGENCY PHOENIX KITCHELL CREDIT UNION WEST ALLIANCE HOME LOANS SITELOCK, LLC. LEARNING A - Z LGI HOMES BRYAN UNIVERSITY RUMMEL CONSTRUCTION, INC. NEXTIVA MC RESIDENTIAL MEDAIRE, INC GEORGE BRAZIL AIR CONDITIONING & HEATING WEBPT PROTIVITI USAA B R O U G H T T O Y O U B Y: N E RS: MCCARTHY BUILDING COMPANIES, INC. RYAN, LLC NAVY FEDERAL CREDIT UNION AMERICAN TECHNOLOGIES, INC.PART CBIZ EDWARD JONES CAMDEN PROPERTY TRUST GRANT THORNTON LLP CARVANA DISCOVER FINANCIAL SERVICES CDW STRYKER’S SUSTAINABILITY SOLUTIONS AEROTEK VI AT SILVERSTONE TAYLOR BURNS & MCDONNELL BDO USA, LLP ENDURANCE INTERNATIONAL GROUP CHARLES SCHWAB & CO, INC. C ONS U LT I MORRISON N G PART N E R AMERICAN EXPRESS DIRECT ENERGY JDA SOFTWARE, INC. GENERAL MOTORS ARIZONA IT INNOVATION CENTER DRIVETIME AUTOMOTIVE GROUP JLL EQUITY METHODS MRA ASSOCIATES NEXTNET PARTNERS, LLC BISHOP FOX MASSMUTUAL ARIZONA PLANNED DEVELOPMENT SERVICES, LLC R E S E A RMEDICAL C H PART N E RCONSULTING VERTECH INDUSTRIAL SYSTEMS ASHTON TIFFANY. LLC GEORGE BRAZIL PLUMBING AND ELECTRICAL ARCHITEKTON ORCHARD BETTER BUSINESS BUREAU, INC. PROCTORIO AVISOLVE CLEAR TITLE AGENCY OF ARIZONA LONGBOARD ASSET MANAGEMENT HOMEWATCH CAREGIVERS ARIZONA STONE & ARCHITECTURAL PRODUCTS IDEAS COLLIDE AXOSOFT CAMPUSLOGIC JAMES SINFONIARX PRODUCED THE BY REPUBLIC MEDIA AGENCY CONTENT MARKETING
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ENDURANCE INTERNATIONAL AZ EMPLOYEES: 850+
Andrew Wright, GM, Tempe Operations
1500 N. Priest Dr., #200 Tempe, AZ 85281
ou’re cool under pressure. You like solving problems. You’re friendly. You’re not too interested in wearing a suit to work. Sounds like you’re destined for a career with Endurance International Group. Endurance International – the parent company for well-known tech companies including HostGator, Bluehost, iPage and Constant Contact, among others – is looking for problem solvers to join its call center team in Tempe. “We’re looking for people who are creative, innovative and want to have a voice,” said Robert Zammit, director of talent acquisition for Endurance International. “That doesn’t mean you have to be a technologist or someone who has worked in tech. We want people who understand the world around them, who ask questions and want to learn more.” We’re surrounded by entrepreneurs in today’s “gig economy.” Photographers are working out of their homes. Families own their own restaurants. Right now, there’s someone somewhere who’s working on setting up an online store. All these people have one thing in common: They’re passionate about their careers – but they probably aren’t passionate about hostnames, DNS or nameservers. That’s where Endurance International employees come in: The friendly voice on the other end of the line, ready to solve a problem. At Endurance International, you get to be the problem-solver. “A big part of our culture is the idea of empowerment,” said Andrew Wright, general manager of the Tempe campus. “We train our employees heavily and give them the resources they need.” You don’t have to be a technologist to work for Endurance International. Instead, they’re looking for people who enjoy solving problems, and can empathize with customers who are experiencing a technical challenge. When you go to work for Endurance, you’ll receive two full-time weeks of training. You’ll learn about domains and hosting, and develop a greater understanding of how the Internet connects us all. Then, you’ll spend two additional weeks taking calls with the
direct supervision of a trainer – you’ll start to understand how to diagnose problems, you’ll learn where you can find solutions, and you’ll get to hear the two most important words in a call center: “Thank you.” “It’s not about memorizing the technology, it’s about understanding customers and having a conversation,” Wright said. “We have tools and resources available for you to help.” All of Endurance’s 800-plus Tempe employees go through this process, which includes continuing training and development, as well as the possibility for advancement into leadership. All of it is geared toward helping Endurance International’s five million customers across the globe. Depending on the customer, you could help someone set up an email account, send an email marketing campaign, or transfer a domain name. Every call is different. The one constant is the high-quality customer service Endurance International provides.
“The top priority in this company is helping the customers,” Zammit said. “It can be a hard job, and that’s why we make sure the employees know they’re valued.” No matter the hour of the day, there’s always activity happening at Endurance’s Tempe location. The 24-hour call center has music – picked by employees – pumping through speakers every minute of the day. Take a tour of the office, and it’ll be hard to pick out the managers from the first-line help team. Everyone’s in jeans and t-shirts. The mood is casual and fun, not corporate or stuffy. “When you walk in here, you immediately feel the energy,” Wright said. “The lights are on, the music’s on, and people are having fun at work. This isn’t what you picture when you imagine a call center.” In addition to a fun environment and a traditional benefits package that includes healthcare benefits, wellness program and a 401(k) package, employees also benefit from
on-site services such as a café, daycare and gym. There are frequent events that recognize and reward employees with prizes. Endurance International also has a tuition reimbursement program for employees who are working on a degree or certification program. Away from the office, Endurance International also gives back to the community. The Tempe office has partnered with the Tempe school district’s magnet program. Through the initiative, employees get to interact with kids, talk about tech, and inspire them to pursue careers in tech or other STEM-related fields. The commitment to the community matches the commitment employees have dayto-day with customers. “There’s a real sense of camaraderie here,” Wright said. “We empower people to solve the customers’ problems. That partnership has transformed not just the face of our business, but also our customers’ businesses.” n
4 | TOP COMPA NIES 2017
Top Companies to Work for in Arizona: Reaching new heights, raising the bar!
For additional content and an interactive photo gallery of the Top Companies Awards Breakfast, visit TopCompanies.azcentral.com
BY PAULA HUBBS COHEN
Recognizing exceptional companies promotes Arizona as a leader in great places to work. ponsored ed for the third consecutive year by the Arizona Commerce erce Authority (the state’s leading economic development pment organization whose mission is to grow and strengthen en Arizona’s economy), Republic Media, The Arizona Republic and azcentral.com have partnered with Best Companies Group (a workplace excellence research firm specializing in identifying and recognizing great places to work globally) and consulting partner BestCompaniesAZ to produce the fifth annual Top Companies to Work for in Arizona program.
PROJECT OVERVIEW One of the primary goals of this collaborative project is to recognize the organizations that are creating quality jobs, work environments and innovative workplace cultures that make Arizona a better place for the people who live here as well as for the companies that are a vital part of the economic engines that drive our great
state. In addition, the project is focused on providing new benchmarks for employers relating to their human resources practices and benefits that will attract and retain talent in today’s market. Top Companies accomplishes this goal by identifying companies that have achieved top rankings in employer practices, employee engagement and satisfaction scores. “Top Companies is essential to economic development and company attraction. In fact, it is a catalyst to better jobs in our community and a stronger future for the Valley,” said Heather Kivatinos, enterprise sales manager–recruitment, Republic Media. Peter B. Burke, president and co-founder of Best Companies Group (BCG), agrees, adding that Arizona’s quality workforce and world-class businesses are two of our most valuable resources. “The goal of Top Companies is to raise the bar among our region’s
employers, creating excellence and employee engagement in the workplace that will attract talented people for years to come,” he said.
ELIGIBILITY AND EVALUATION The Top Companies program is open to all publicly or privately held organizations, either for-profit or not-for-profit. “To be eligible for consideration, companies must have at least 25 employees working in Arizona. Being headquartered in Arizona was not a requirement,” Burke said. BCG managed the registration process, conducted the survey, evaluated the data and ranked the companies that made the list.
IMPRESSIVE SCORES Ninety percent of the employees at the winning companies answered positively
to the statements on the employee engagement and satisfaction survey, while 92 percent of the employees at the winning companies answered positively to the engagement statements on the survey. “This means that 92 percent are engaged,” Burke said, “while the national average for all U.S. employees is only 41 percent.”
TREMENDOUS JOB GROWTH The Arizona Commerce Authority’s strategies to improve Arizona’s economy complement the goals of Top Companies. Indeed, during the last four and a half years, the Arizona Commerce Authority (ACA) has worked with companies that have committed to the creation of more than 83,000 projected new jobs and more than $9 billion in capital investments.
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 5
How the data was ascertained, compiled and analyzed PART 1: A confidential 76-question Employee Engagement and Satisfaction Survey was used to evaluate employees’ workplace experience and company culture (threequarters of each company’s score). PART 2: An Employer Questionnaire was used to collect information about each company’s benefits, policies, practices and other general information (one-quarter of each company’s score). ANALYSIS: The combined data allowed the experts at Best Companies Group (BCG) to conduct an in-depth analysis of the strengths These results strongly exceed the organization’s first five-year goals of 75,000
and challenges that exist in each company. BCG’s experts analyzed the data to determine the final list. MORE INFO Best Companies Group TopCompaniesArizona.com Toll-free: 877-455-2159 Companies in the diversity and women’s initiative categories were chosen by a committee who reviewed the survery results and selected the companies with the greatest number of quality programs.
projected new jobs and $6 billion in capital investments. The ACA has also focused on
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increasing international trade and investment opportunities, including forging strong relationships with Mexico and Canada.
BUSINESS-FRIENDLY ATTRIBUTES In addition to a pro-business environment, affordable operating costs and unmatched quality of life, Arizona enjoys a strategic geographic location with access to major markets. Because of these attributes, Arizona has been able to attract a number of innovative employers from across the globe to locate and expand in the Grand Canyon state. This in turn benefits employees by providing them with great places to work and enjoy fulfilling careers as well as to raise happy families. Kivatinos noted that Top Companies has set an impressive benchmark of quality workplaces in Arizona.
Project Editor: JIM WILLIAMS, JLWilliams@RepublicMedia.com Project Manager: NICK KOSTENKO, NKostenko@RepublicMedia.com
“These high standards create thresholds for other companies to strive for, including providing a supportive work environment, creating a family-friendly culture and providing a diverse workforce,” she said. “Offering flexibility, incentives and perks, participating in community projects that support the well-being of the community and build company morale, and offering affordable healthcare options were all benefits that employees felt made their company a great place to work.” In closing, Burke pointed out that the remarkable organizations presented on the following pages are innovators and the ones other companies use as benchmarks. “As you read their profiles, you’ll see the often unique ways in which these employers help their employees, their businesses and their communities,” he concluded.
Design: MILES ABERNETHY, Miles@MilesAbernethy.com Creative Manager: JEFF GERKEN, JGerken@RepublicMedia.com
LARRY H. MILLER DODGE RAM AVONDALE AZ EMPLOYEES: 137
Dean Fitzpatrick, President
oday buying a car and getting it serviced has become a whole new experience. Mike Messina, general manager at Larry H. Miller Dodge Ram Avondale, said the automotive business is very different from when he began just out of high school 34 years ago. Consumer and employee expectations are very different. At the West Valley dealership, gone is the old school method of posting a high price or no price at all so the buyer and salesperson had to play a negotiating game. Also, now when customers receive a price for their trade-in, it is good regardless of whether you buy at this dealership or another. “We work very hard to make the experience here different from traditional car dealerships,” said Messina. “We have a transparent process, which our customers love. Following the Larry H. Miller organization core values of integrity, hard work, service and stewardship makes buying and servicing a vehicle the professional experience it should be. ” This sales process sets Dodge Ram Avondale above the rest in a number of ways. Low up-front prices are shown clearly on every windshield. Neither sales staff nor customers have to ‘go ask’ and then negotiate over a price. Sales consultants do not work on commission so the price of the vehicle doesn’t affect their income. It doesn’t matter
10101 W. Papago Fwy., Avondale, AZ 85323
623-478-3795 (English) 855-440-0553 (Español)
if the buyer’s budget is $5,000 or $50,000, the price, along with the customer’s needs and wants, are all that affect the car selection process. A trade-in vehicle offer is an offer to buy. There are no games and, even if you don’t purchase a vehicle there, the trade-in offer is still good. Messina said being a part of the dealership’s diverse sales force offers good benefits and a great opportunity for advancement. “There are so many success stories,” he said. “Five years ago, a waiter from a local restaurant joined our team. He had good customer service skills and, here, he received valuable training to take it to the next level. This past December, he was promoted to senior sales manager. His whole life has changed. A rewarding part of my job is mentoring youth and the next generation so they learn this business the right way. It is all about integrity, service and relationships.” There are admirable benefits for eligible employees, including medical, dental, vision, flexible health spending, life insurance, disability insurance, employee assistance and 401(k). The company supplied A Fit for the Future program helps employees focus on nutrition, understanding the importance of social interaction and mental wellness, and keeping good financial practices.
“Our employees really care about our business and our reputation,” said Messina. “When customers leave, we give them an exit package that contains all the numbers we talked about, our best price, the dealer invoice and, if it is a pre-owned vehicle, the certification package. This transparent process makes it easier on our employee, which contributes to great consumer reviews and, ultimately, we sell more cars because we are meeting the expectations of today’s buyers.” n
6 | TOP COMPA NIES 2017
Best practices: Building a diverse workforce BY BRIAN SODOMA
“The CEO and executive team has to be commited or the results likely won’t be strong. Diversity can’t be simply an HR initiative.”
n human resources circles, Lee Vikre is known as the “Hiring Jedi.” Yes, the employer branding consultant for Best Companies AZ helps employers find the right hires, but she also works with businesses to develop a strong workplace culture, too. In this line of work, Vikre is often faced with questions about building a diverse workforce. She isn’t the lone expert on this topic, but there are a few insights she often shares that help business leaders better understand how diversity can be leveraged for competitive advantage.
FROM THE TOP If you want to develop a diverse team, the boardroom and leadership team needs to show its commitment, not just the hiring manager. A diverse board and leadership team itself can be good for overall business, too. Global management consulting firm McKinsey & Co. found that companies in the top quartile of executive board diversity had returns on equity 53 percent higher than those in the bottom quartile, according to a 2016 analysis. “The CEO and executive team has to be committed or the results likely won’t
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be strong. Diversity can’t be simply an HR initiative,” Vikre noted. “Public statements of commitment to diversity by the CEO, executive committees on diversity, and formal leadership accountability for diversity are a good start.”
UNDERSTAND THE “WHY” OF DIVERSITY When thinking about diversity, see beyond token gestures. Diversity can help an enterprise become nimble and better able to understand shifting customer demands. “Diversity … is a collective strength of unique characteristics, experiences, skills,
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 7
backgrounds, perspectives and cultures,” added Gay Meyer, USAA’s assistant vice president of human resource operations for its Phoenix campus. Companies demonstrating gender and ethnic diversity alone are 15 percent and 35 percent, respectively, more likely to outperform those that don’t, McKinsey & Co. also found.
important than individual similarities or differences. It creates an environment of respect,” she added. Study success to help you create your own procedures that work. “Don’t just copy their programs, be authentic to your company; take their substance and add your own style,” Vikre said.
SEEK OUT EXAMPLES
Studying the success of others can help. Vikre points to companies like USAA and Charles Schwab who offer inspirational approaches to diversity and inclusion. Company culture should also be built around a greater purpose that a diverse group will want to eagerly embrace, Vikre said. USAA, for example, hires people from diverse backgrounds but all are unified by the mission of serving the military and supporting military values. “In any company with a strong purpose, the common goal is more
Chances are you’ve been asking the same, or similar, interview questions and posting on the same job boards with the same ads for some time. Many employers don’t realize that the questions they ask and the assumptions they make are limiting their pool of candidates. If you want a diverse team, expect to revamp your hiring processes, Vikre added. “The hiring process is often more biased than you are. It’s often unconsciously designed to hire more of the same, even when leadership would like
the staff to become more diverse. From biased job postings to overwhelmed managers selecting candidates according to gut feelings, unconscious bias should be rooted out of the hiring process,” she said.
“Don’t just copy (successful) programs, be authentic to your company; take their substance and add your own style.”
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8 | TOP COMPA NIES 2017
n the United States, women make up nearly 50 percent of the U.S. workforce and 51 percent of corporate professionals. And, according to the U.S. Department of Labor, the number of women in the workforce is expected to increase by 5.4 percent by the year 2022. This growing national trend can also be seen closer to home in Arizona, where, according to a report by the Arizona Foundation for Women, women rank 18th in the nation for women in the management, business and financial sector, and 12th highest (36.5 percent) in the percentage of all state firms owned by women in 2012. The nation’s average was 35.8 percent.
ATTRACTING THE BEST, BRIGHTEST One woman helping change the face of Arizona’s workforce
is Ashley Bronsky of Orchard Medical Consulting, a leading provider of nurse case management. As chief operating officer, she is responsible for leading all operational aspects of the organization, as well as driving the company’s growth. “This is my role according to my job description, but my primary vision is to offer an exceptional service to our clients by attracting the brightest, most talented team of people
who want to make a positive impact in the lives of others,” she says. For Bronksy, women are fast becoming a driving force in the Arizona workplace due, in large part, to employers considering women more as investments rather than just employees. “More and more Arizona employers are investing in female leaders by providing such things as opportunities for education, training and mentorship; paid maternity leave; sponsored memberships to professional women’s associations; and the option
to flex work hours or work from home,” she says. “There is absolutely no stopping a woman who knows the meaning in her work and feels rewarded for contributing to her organization’s overall social and ethical purpose.”
MAKING STRIDES Jessica Shamash, area sales director of CDW’s west region, has also noticed a change. Since relocating to Arizona in 2008—when the Philadelphia-based technology solutions provider decided to invest in a West Coast office—she says she’s
Arizona women are driving new workplace culture
BY MICHELLE JACOBY
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 9
The proportion of professional women (ages 25 to 64) with a college degree more than tripled from 1970 to 2013.* seen significant strides taken by women in the workplace, particularly in the technology industry. “Technology is known for being geared more towards men,” she says. “But in recent years, more women have been entering the workforce and, more importantly, being successful at it.” Shamash attributes this shift to companies like CDW building an industry-specific network for women and providing employment and recruitment opportunities, as
Women earn more than 40 percent of the shared income for married parents, up from 33 percent four decades ago.** well as business training and leadership resources. “When we do recruiting events and fairs, I’ll speak to groups of women and help them recognize they can do this. If they have the passion and agility to learn it, women can be successful in this industry,” she says.
PROVIDING OPPORTUNITIES Shamash also credits companies with providing opportunities outside of the
Women are the primary breadwinners in nearly a third of dual-income couples.**
workplace, particularly ones that involve engaging with the local community. “CDW is involved in a lot of charity work with such organizations as Habitat for Humanity and the Pat Tillman Foundation. Many of our female partners are leading those committees because they understand such contributions not only make an impact on our communities, but also makes CDW a tremendous company to work for.”
In 2013, 57 percent of all working-age women were in the workforce, compared to 70 percent participation rate for working-age men.† Bronksy agrees. “I believe there is strength and value in community,” she says. “Professional women view relationships as resources; providing employees with opportunities to volunteer or form some other meaningful connection ensures you will retain brilliant and ambitious female pioneers.” *U.S. Bureau of Labor and Statistics **White House Council of Economic Advisors †
U.S. Department of Labor
10 | TOP COMPA NIES 2017
The business of brand building Here’s how to build employer brand, boost your bottom line strong employer brand is now a necessity. Every company has an employer brand or reputation, whether by design or by chance. Strong employer brands attract and retain strong talent. With a weak employer brand, just a few disgruntled employees can do significant damage.
WHEN AN ORGANIZATION BUILDS A STRONG EMPLOYER BRAND, FOUR THINGS HAPPEN: 1. Employees become ambassadors. Only with a strong employer brand will the positive voices speak as loudly as
the negative ones. People only go to social media to express their delight or their disappointment—not their indifference. 2. The company becomes a talent magnet. Unemployment is zero percent in many fields. Rock stars aren’t looking for jobs, but are interested in conversations with attractive employers. Engaged employees refer their friends, often passive candidates who work for competitors. 3. Overall company performance improves. There is an economic link between a positive employer brand and broader performance. In the stock market, best companies outperform the S&P 500 by 84 percent to 115 percent. 4. Customers turn into fans. A great employer brand creates confidence in customers that they will receive superior quality products or services from engaged employees.
WHAT ARE THE ESSENTIAL COMPONENTS TO BUILDING A STRONG EMPLOYER BRAND? 1. Positive culture. Culture is the overall employee experience that results from vision, values, manifesto, leadership, practices and people. It can’t be copied. Workplace cultures are a one-of-a kind art and a good one is a masterpiece. 2. Brand consistency. Linking employer brand with the product/service brand strengthens both. 3. Differentiation. Great companies are like ice cream. They all share some common ingredients, but come in many different flavors. A company’s unique “flavor” can be defined through internal communication and specialized career events. 4. A well-designed careers page and blog create the
desire to be a part of something amazing. Job postings have transformed from lists of qualifications into inspiring stories describing dream jobs. Blog posts associating a company with a positive employee experience are effective brand builders, especially when they come from a source with solid credibility. 5. Recognition as a great place to work. Companies that win awards such as Fortune’s 100 Best Places to Work often become “destination workplaces,” as famous for their corporate cultures as for their products. USAA, Charles Schwab and GoDaddy are examples of local and national award winning employer brands. Awards are even more important for lesser-known B2B brands. There is no downside to building a strong employer brand. Your employees are a powerful force, and they want to buy into your company’s powerful story. —Denise Gredler, BestCompaniesAZ
“Choose a job you love, and you will never have to work a day in your life.” — Confucius
Whether you're actively seeking a new career, currently employed but open to considering new opportunities, or just love to network with other professionals, take a look at the award-winning employers at BestCompaniesAZ.com. Find your new career at one of these Best Companies: Charles Schwab | Dignity Health | USAA | Progrexion | Vanguard | GoDaddy | Direct Energy | Vixxo Hyatt Regency Phoenix | Habitat for Humanity | Better Business Bureau | Spear Education | Markitors
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 11
LARGE COMPANY RANKING U.S. 1,000 and more employees
1connects with clients,
employees BY DEBRA GELBART
Protiviti, a global consulting firm that has an office in Phoenix, has built a name for itself by helping companies manage risks in all aspects of their business and develop strategies for risk mitigation.
UNIQUE AREAS OF EXPERTISE The company, with its tagline “Face the Future with Confidence,” delivers “expertise, objective insights, a tailored approach and collaboration to help leaders confidently face the future,” said Alex Robison, managing director for Protiviti in Phoenix. Protiviti and its independently owned member firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to clients through a network of more than 70 offices in over 20 countries. Protiviti is a wholly owned subsidiary of Robert Half. The company also offers digital transformation expertise, “an area of increasing client demand,” Robison said. “Successful digital transformation efforts always start with a clear understanding of client strategy, current and future state operating models and risk appetite. We help organizational leaders consider the impact of digitization on people and processes, including
how easily the culture of the organization and behavior of employees will change for the better.” The company’s global workforce includes approximately 4,500 people, Robison said. “Locally,” he added, “we currently have a team of over 50 people. We’re always on the look-out for great talent, in particular, experienced professionals with backgrounds in IT security, healthcare and financial services.”
BENEFITS OF JOINING THE TEAM One of the most distinctive benefits the company offers is its paid sabbatical
program, which gives employees the opportunity to take one to three months away from work to pursue personal interests. “We also understand the importance of work-life balance and family and are always willing to help working parents with flexible work arrangements and additional parenting benefits like backup childcare,” Robison said. Protiviti’s other benefits include a frequent travel rewards program; a recognition program; tuition reimbursement; and an employee assistance program. “Protiviti clearly appreciates its employees by offering an array of benefits,” he said. “You’re definitely not
‘just a number’ within this firm. Employees feel appreciated and seen.” Besides putting an emphasis on work/life balance, he explained, “we believe strongly in the importance of innovation, especially through shared learning and collaboration. We also have a deeply rooted culture of mentoring to help our people develop and grow their careers.” In addition, he said, “we offer several office committees and employee networking groups that focus on initiatives such as diversity and inclusion, social events, physical fitness and giving back to the community.”
12 | TOP COMPA NIES 2017
LARGE COMPANY RANKING U.S. 1,000 and more employees
BY DEBRA GELBART
USAA provides insurance, banking, investments, retirement products and advice to more than 11 million members. “We’re known for our legendary commitment to our members, and are consistently recognized for outstanding service, financial strength and employee well-being,” said Gay Meyer, assistant vice president of human resource operations at the Phoenix Campus of USAA. USAA is unlike any other financial services organization, she points out. “When you
join us, you’ll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don’t have to be connected to the military yourself— you just need to share our passion for serving our members.” Exceptional employee benefits include a new parental leave policy that provides new mothers with up to 18 paid weeks off and new fathers up to 12 paid weeks off. A host of work/life balance benefits; and an education assistance program that employees can take advantage of on day one of employment. It can be used to pursue certifications or designations related to work, as well as full academic degrees. In addition, employees receive up to two days of paid time per year to volunteer for charitable causes of their choosing.
3 Companies, Inc.
# McCarthy Building BY JOAN WESTLAKE
McCarthy was founded as a family business more than 150 years ago, today it is 100 percent employee-owned and the oldest American-owned construction company in the United States. Recognized for its career training and development programs, the company strives to develop talent from within. McCarthy has been recognized for its healthy-living program, which includes discounts on medical premiums and one premium-free month a year. “Our team believes that we’re all in this together and helping others is everyone’s responsibility,” Justin Kelton, president of McCarthy Building Companies Southwest Division. “So, in Arizona, we created the McCarthy Heart Hats, the volunteer-based community outreach arm of our Southwest Division. It’s a fun way to engage employees and their families in efforts that support those in need in our community, while strengthening our own employee-owner family through good work and raising the bar within our industry by encouraging others to do the same.” RICK D’ELIA
LA-Z-BOY® FURNITURE GALLERIES OF ARIZONA AZ EMPLOYEES: 240
Ed Breunig III, Owner & CEO
4135 E. Cotton Center Blvd., Phoenix, AZ 85040
or La-Z-Boy® Furniture Galleries of Arizona, “improvement” isn’t just what comes after “home”—it’s a key part of the company ethos to continuously improve. One of the 34-year-old business’s key differentiators from other retailers is its employees, who are extremely dedicated to enhancing and improving the lives of those around them—in and out of the stores. One way staff members do so is through an active relationship with local charity organizations. According to Jennifer Chandos, brand engagement manager, La-Z-Boy® Furniture Galleries of Arizona’s employees put in 4,200 volunteer hours in 2016. This year, they’re on pace to beat that number. Through its CHAIRities Committee (the name nods to the company’s furniture business, of course) employees have volunteered at the Ronald McDonald House Charities, taught children water safety in partnership with the Drowning Prevention Coalition of Arizona and organized massive pajama drives that have collected over 1,000 items for children in crisis. Chandos said the original idea for the CHAIRities Committee actually came from employees themselves, something else that makes the organization unique. “We look closely at every idea submitted by employees,” she said. Another program sparked by an employee idea that has come to fruition is an employee assistance fund, to help co-workers in times of financial crisis, Chandos said. It is now a 501(c)(3) organization run by the employees. This openness to ideas from diverse members of the organization has helped the business to be a cut above the rest. Out of the 300 La-Z-Boy® Furniture Galleries in the US, the top four stores are in Arizona— and that’s no accident. “We’re definitely a winning organization,” Chandos said. “But we want to make sure that we’re winning the right way, in a way that improves our customers’ and employees’ lives every step of the way.” Employees have to put their thinking caps on to make sure the customer
experience is seamless, fulfilling, and ultimately enjoyable. One particular experience that stood out for Kathy Till, vice president of human resources and development, in her 20year tenure with the company, was when a customer came to the store looking for a sofa. A dedicated sales associate worked with the customer at her home along with a professional interior designer (a free service available to clients in Arizona) and helped create a living space she could feel proud of. “After completion of the room, the customer went back to the store and said, ‘in the past, I’ve been embarrassed about having people to my home,’” said Till. “For the first time in my life, I’m proud to invite people over.’ That story is the epitome of who we are and why we do what we do.” When hiring for its 10 locations, Till said that La-Z-Boy® Furniture Galleries of
Arizona looks for candidates who expect to make a contribution through new ideas to improve the work. “We realized that the only way we can [continually] be better is by having a diverse group of people that work here,” said Till. “In their initial three-week orientation period we ask the employees to become a part of the team by committing to bringing ideas to the table.” Over the years, some of those ideas have included the implementation of two-person teams on the sales floor to make sure that regardless of who is working, all customers will be able to interact with someone familiar. “Our warehouse employees work as a team on salary and are rewarded for efficiency by going home when their work is complete,” Till said. “Last year they averaged six and a half hours per day and were paid for eight hours. This idea came by warehouse employees collaborating.”
There are a number of reasons that the organization’s 240 employees feel so invested in the business, including the generous incentives provided by the company. La-ZBoy® Furniture Galleries of Arizona strives for a work-life balance through a four-day work week. In addition to paid vacation, each employee received a $1,000 vacation fund in 2016. For the last five years, there has not been an increase in the employeeonly insurance premium and according to Till, “the company has a profit-sharing plan and a 401(K) match to a maximum of $10,000.” “We never settle for status quo,” Till said. “This comes from our owner. When we talk about our 240 employees, we’re talking about 240 families, and every decision we make affects them. So we make sure that we’re always giving back to our employees.” n
14 | TOP COMPA NIES 2017
MEDIUM COMPANY RANKING U.S. 100 – 999 employees
# Becoming of choice’ BY DEBRA GELBART
The Fairmont Scottsdale Princess resort aims to be “Scottsdale’s resort of choice,” said Jack Miller, the property’s general manager. The resort’s Legacy Events such as Christmas at the Princess, Summer at the Princess and
4th of July Freedom Fest, “have given us a unique way to invite the community to be part of our family, creating new traditions and memorable experiences for local residents and visitors. Our colleagues are proud to work at a place known for its innovation, beautiful setting and worldclass offerings.” Since 1987, the Princess has been a crown jewel in the Sonoran Desert, with a relaxed elegance, lush gardens and lagoons and extraordinary dining from La Hacienda and Marquesa. Guests also can enjoy the modern Bourbon Steak, The Plaza Bar and the new Toro Latin Restaurant and Rum Bar at the TPC Scottsdale. The 44,000 sq. ft. Well & Being Spa, one of the most notable spas in the country, could be considered a destination and sanctuary all its own.
CELEBRATING 30 YEARS This summer, the resort is kicking off its 30th anniversary celebration with the Summer
Splash Birthday Bash at the Princess, where every child receives a birthday gift at the kids’ check-in desk, plus $30 special offers in the restaurants and spa through Labor Day weekend. It’s a look back with decade-themed pool parties and a look to the future, with new Technobot robots, Beta and Blast, greeting guests in the lobby this summer. By continually adding new facilities, offerings and unique experiences, the Fairmont Scottsdale Princess has continued to evolve, Miller said. One constant for the resort is its AAA Five Diamond rating, which it has achieved for 26 consecutive years. The resort’s family-oriented team members are referred to as the “Titans,” based on the movie “Remember the Titans.” Miller’s pep rallies and inspiring speeches to colleagues revolve around the core values of respect, teamwork, integrity, accountability and excellence, which all permeate the culture from the leaders to the line-level colleagues.
TRAINING IN PEOPLE All colleagues go through Service Culture training included in a two-day hotel orientation. The resort offers a SUMMIT training program for leadership training and mentorship throughout colleagues’ careers. The TAG committee (Titans Always Give) focuses on philanthropic activities devoted to community service and emphasizing a different local organization or cause each quarter that has touched the community or a colleague. “We hire colleagues who want to serve our guests, and everyone creates the success of our hotel,” Miller said. “You can’t walk down the hallway without someone smiling, calling you by name and asking about your family. This is not just a great place to work; this is our colleagues’ second home and support system. We live by the idea that if we treat our colleagues with respect they will do the same for our guests.”
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 15
MEDIUM COMPANY RANKING U.S. 100 – 999 employees
BY JOAN WESTLAKE
“In the constantly evolving field of technology, building and maintaining a positive employee environment is essential to attracting and retaining the most talented people,” said Brad Faubion, Western Region Manager for Sentinel Technologies. “Providing the highest quality service and solutions to our customers is our primary mission, so it is imperative that we have employees who are driven to always stay ahead of fast-paced change and maintain a deep passion for delivering the best customer service.” Faubion adds that Sentinel offers an amenity-rich corporate culture, competitive salaries and a first-class benefits plan. The business casual office with an open-door management philosophy sponsors biggest loser contests; charity events; health and wellness biometric screenings; healthy cooking contests; employee appreciation barbecues, breakfasts, and social hours; and employee and spouse appreciation holiday parties. There also are programs designed to foster good compensation, character, mentoring of peers, teamwork, and revenue generation.
# Jennings, Strouss & Salmon
BY JOAN WESTLAKE
Jennings, Strouss & Salmon, founded in Phoenix in 1942, has the talent and insight to address a wide-range of business legal issues. “We believe that retaining motivated employees is vital to the success of the firm and its clients; therefore, we place a high degree of importance on systems and programs that retain talent,” said John C. Norling, JS&S managing attorney. “Competitive pay, a wide-spectrum of benefits including employee recognition, professional development and a culture built on collaboration are integral to maintaining employee satisfaction.” The firm also recognizes that a positive work environment means that its employees have a voice. When they wanted to make a more significant impact on problems in underserved communities, the Jennings Strouss Foundation was created. “And, we know how to have fun!” Norling said. “Throughout the year, the firm hosts events including birthday celebrations, ice cream socials, themed luncheons and competitions, such as mini golf tournaments.”
16 | TOP COMPA NIES 2017
SMALL COMPANY RANKING U.S. 25 – 99 Employees
grows in scope BY DEBRA GELBART
Equity Methods is a top provider of valuation, financial reporting and human resources advisory services related to equity compensation and other complex securities. “To clients, we aspire to be known for going the distance—taking on tough problems and bringing analytical clarity and a frictionless client service experience,” said Takis Makridis, President and CEO. “To our own team members, we want to be a source of mentoring, coaching and development, while building an organizational context that’s low on politics and long on substance. We want to help great people achieve excellence, and we want to impact the lives of our clients by giving them the very best we have to offer.”
RECOGNITION—AGAIN For the third year in a row, the company has been rated number one in client satisfaction in the Group Five (the stock plan
industry’s leading independent research organization) Stock Plan Administration and Financial Reporting Benchmarking Survey. It’s the second year in a row the company achieved a 100 percent client satisfaction rating. “We’re very excited about this honor,” he said. The competitive landscape is constantly changing, he said. “We’re constantly adapting our core services in keeping with macro trends. We’ve introduced some entirely new categories of services. For example, we’re working much more closely with compensation executives to help them structure their pay programs more thoughtfully. We’re also branching outside of the compensation space to help companies value other exotic financial instruments they use.”
VALUING EMPLOYEES Unlike many consulting firms, Equity Methods tries to give less-experienced employees direct exposure to clients. “This builds empathy because they see firsthand the people they’re helping,” Makridis said. “It adds a lot of fulfillment to their roles.” The company’s work environment is often casual. “We have a relaxed and informal internal etiquette,” he said. “We take our work extremely seriously, but we don’t take ourselves seriously. People value being able to be themselves so that they can focus on doing high-impact work for clients.” The company stresses to employees that “client outcomes matter. We need
to earn and re-earn their trust every single day through the micro and macro decisions we make. This is important not only to pay the bills, but because there’s something intrinsically important about doing the very best you can and pursuing excellence. Excellence is very core to the culture—it has inherent meaning.” Equity Methods also emphasizes “that we are a team and that our competition is far outside the four walls of our office. Consulting firms are known for internal competition, and we want to shatter that paradigm. The culture is performanceoriented, but for anyone with the aptitude and the willingness to learn, we want to mentor and invest as much as possible.”
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 17
SMALL COMPANY RANKING U.S. 25 – 99 Employees
# MRA Associates BY JOAN WESTLAKE
MRA Associates, a boutique, registered investment advisor with large firm experience, is headquartered in Phoenix. With more than 40 professionals and support staff, the firm has earned the prestigious CEFEX certification, an independent assessment that recognizes that the firm adheres to the industry’s best fiduciary practices.
Offering a culture of learning, MRA provides lunch-and-learn opportunities, expense-paid education programs for employees to attain additional certifications, productivity/time management seminars as well as onsite personal development and stress management workshops. Additional staff benefits include company charity events, staff and holiday parties during work hours, half-day Fridays, monthly birthday celebrations, a floating holiday for birthdays, a flexible work schedule that allows for emergencies and a break room with limitless snacks and beverages. To help staff attain a desirable work/ life balance, the firm limits meetings and staff events to standard work hours. An employer-sponsored Employee Assistance Program provides personal counseling and assistance.
3 Partners, LLC
BY JOAN WESTLAKE
NextNet Partners, headquartered in Tempe, Arizona, is an IT Consulting Company that is NMSDC-certified and a minority-owned small business. With stated core values of People First, Candor, Empowerment, Frugality, Teamwork, Giving Back, Fearlessness and Growth/Results Driven, the firm’s employee benefits include 100 percent of healthcare benefit costs for team members and their families; a flexible work environment so that team members can work remotely; and a fun office environment with regular company potlucks, family events and charity volunteer team building. “Working at NextNet Partners has been life-changing! I have work/life balance for the first time in my life—and I absolutely love my job,” said Courtnee Chang, senior client success manager. Mike Garrity, director of customer collaboration, said, “NextNet provides an environment where team members flourish through collaboration, while it celebrates our individual talents and personalities. We truly live by our core values and have a great time.”
18 | TOP COMPA NIES 2017
DIVERSITY INITIATIVE SPOTLIGHT
At USAA, embracing diver-
1collective strength of
# Diversity is
sity in the workforce isn’t a slogan or a catchphrase. It’s a corporate value demonstrated every day by the more than 4,400 employees based at the Phoenix Campus and nearly 26,000 other employees located around the country. USAA seeks to attract, develop and retain diverse talent at all levels, said Gay Meyer, assistant vice president of human resource operations at the Phoenix Campus of USAA. To promote a diverse workforce, USAA collaborates with a variety of organizations, institutions and colleges to source talent; provides rich career development programs and internal mobility opportunities; offers flexible work options and exceptional benefits; and maintains Affirmative Action programs.
characteristics at USAA BY DEBRA GELBART
STANDARD OF INCLUSION Meyer points out that diversity is defined broadly as the collective strength of unique characteristics, experiences, skills, backgrounds, perspectives and cultures. “Inclusion is the standard of behavior necessary to foster an environment that unlocks the creativity and diversity of thought so that employees can be as successful as possible,” she said. To support its diversity and inclusion goals and demonstrate leadership commitment and business accountability, USAA maintains an Executive Diversity Advisory Group. This is a group of executives from all lines of business whose role is to provide the business and leadership direction necessary in advancing USAA’s diversity and inclusion strategy while ensuring alignment with business priorities.
DIVERSITY RESOURCES Staff members can participate in employee resource groups—officially called Diversity
Business Groups—which are inclusive company-sponsored networks of employees who come together to promote diversity and inclusion while focusing on a specific business purpose. Any employee can participate in DBGs, which are intended as extensions of the business to assist in turning employee knowledge and diversity into measurable value for the association. Though they come to the company with different backgrounds and work experience, all employees are unified in carrying out the mission of USAA. From the moment employees become part of the USAA family, they are immersed in a culture that “profoundly embraces the service and sacrifices made by those whom the organization serves—the men and women of the U.S. military and their families,” Meyer said. The company’s diversity and inclusion credo is “Many Faces. One Mission.” “Having the opportunity to serve the financial needs of those who serve the country is an honor for all of us,” she said.
CREDIT UNION WEST AZ EMPLOYEES: 176
Bob MacGregor, President/CEO
P.O. Box 7600 Glendale, AZ
redit Union West is no stranger to winning. In fact, this is the fifth year in a row that the organization has been honored as a top company of Arizona—which is no small feat. “I’m over the moon about it,” Bob MacGregor, CEO of Credit Union West said. “What we’ve been trying to do here is create a great place to work and grow as an employee, and because this is our 5th consecutive award it just means that much more. So I think we’re doing something right.” MacGregor’s deeply held belief is that “happy employees make happy members,” an often repeated refrain that informs the way the organization does business. “Our main goal, as a cooperative financial institution that is owned by our members, is to keep our members happy,” he said. “It’s my belief, that’s been proven for five years now, that happy employees make happy members. So, it’s in our best interest to keep employees happy.” Credit Union West does so by offering competitive compensation and benefit packages, including picking up 100% of the tab for healthcare coverage for employees and around 75% of the bill for children of employees, according to executive vice president Karen Roch. The organization also holds an annual employee appreciation event during which branches are shut down early so the 200 workers can participate in fun, team building activities. This year, workers banded together to build bicycles that were donated to HonorHealth Desert Mission. “Everybody had so much fun,” Roch said. “We’ve had events in the past where we’ve given out gifts [to the employees] and received comments from staff that said, ‘Keep the gifts, this was so rewarding. We’re so happy you guys did this, keep it up!’” More importantly, however, the company keeps employees satisfied by enlisting their thoughts through an open door policy. “Our culture is really open door,” she said. “Any employee can go in and talk to our CEO and it’s the same with our senior management.”
MacGregor elaborated that this aspect of the company culture is a top priority. “It’s all about being transparent with everybody,” he said. “We have very few things that as a CEO I can’t talk about with the newest entry level employee. I think sharing what we’re doing and how we’re doing it with all of our staff makes them feel more a part of the organization and really there’s no reason not to. Being all inclusive and including your employees really helps to keep them happy and therefore keep the members happy.” Seeking ideas from employees from interns to associates has also helped to make the business itself better. For example, a group of employees formed an efficiency task force, MacGregor said, and senior management utilizes the task force for opinions and ideas on where to make improvements in the organization.
MACGREGOR’S DEEPLY HELD BELIEF IS THAT “HAPPY EMPLOYEES MAKE HAPPY MEMBERS.” “Wow, has that ever paid off,” he said. “Not only getting their involvement, but also making us much more efficient by improving various processes and procedures.” Credit Union West, which serves residents in Maricopa and Yavapai County at its 12 locations, offers a number of unique products. Members can earn up to a 2.51 annual percentage yield in checking accounts
held with Credit Union West, Roch said. Additionally, Credit Union West has introduced another checking account option for those that carry smaller balances. If they meet a minimum amount of monthly debit card transactions, elect to receive e-statements and enroll in direct deposit, they receive $8 per month from Credit Union West, she said. Ultimately, a long history in the community and a focus teamwork empowers employees to help members make the best decisions for them. “For us, it’s not about how many products and services a member has to have, it’s about what products and services are going to benefit our members” Roch said. “We work with our members to select the right products and services for their needs and save them money in the process, that’s what’s it’s all about. Because that’s giving back to our members and making their quality of life better, and that’s what we really try to train our employees to do.” n
20 | TOP COMPA NIES 2017
WOMEN’S INITIATIVE SPOTLIGHT
Charles Schwab, a champion of Women’s Initiatives
BY DEBRA GELBART
& Co., the full-service investment services firm that began in the 1970s as a “disruptive influence” on Wall Street providing discount brokerage services to consumers, has long been known for offering many opportunities for women’s advancement. Schwab has grown into a giant but always client-focused company that values its employees enormously. Schwab has approximately 3,600 employees in Arizona, most of whom are located in Phoenix. Of the approximately 16,000 employees across the U.S., nearly 40 percent are women. Schwab operates more than 335 retail branch offices nationwide and has 10.4 million active brokerage accounts, 1.5 million corporate retirement plan participants, 1.1 million banking accounts, and $2.95 trillion in client assets as of April 30, 2017.
EDUCATION AND MENTORING Among numerous employee resource groups at Schwab, one is called the Women’s Interactive Network at Schwab (WINS), with more than 2,000 members. “This group provides educational and mentoring opportunities, community service and extensive networking opportunities,” said Sarah Bulgatz, Schwab director of public relations in San Francisco. “Life at Schwab is inclusive, a place where people with different interests and different backgrounds can work together in an atmosphere of mutual trust and respect,” Bulgatz said. “Schwab fosters a culture of diversity and inclusion by promoting a strong sense of community within the company.” The company’s commitment to building an inclusive environment where everyone feels valued “is what sets us apart,” she
added. “Schwab is dedicated to maintaining a dynamic organization and culture of service that reflect the individual strengths of every person in the company.
PERSPECTIVES AND EXPERIENCES “Through diversity we gain a wider range of perspectives and experiences, which benefits everyone and helps us ‘see through clients’ eyes.’ And by seeing our business through the eyes of our clients, we are able to deliver the best client experience possible.” In recognition of Schwab’s inclusive culture, the company has received a 100-percent rating on the Human Rights Campaign’s Corporate Equality Index since 2004. Women today find significant opportunities in the financial services field, Bulgatz said. “What better firm to join than one that’s so focused on seeing the world through its clients’ eyes and helping its clients achieve their financial dreams?”
TAYLOR MORRISON AZ EMPLOYEES: 232
Sheryl Palmer, Chairman, President & CEO
or homebuilder Taylor Morrison, a “people first” focus is the foundation of its business and the key to its success— for both its customers and employees. Brad Schoenberg, division president for Taylor Morrison’s Phoenix Division, said the organization’s people-centric approach is what allows it to differentiate itself and deliver a quality product to its customers every time. In fact, the organization has won numerous accolades showing that its approach works, including being named America’s Most Trusted® Home Builder by Lifestory Research in 2016 and 2017, and distinguishing itself as the number one homebuilder by closing volume in the Phoenix area in 2016. “It starts at the top with our CEO, Sheryl Palmer. We have a very open and transparent company and it filters down to the divisions across the country to incorporate those
9000 E. Pima Center Pkwy., #350, Scottsdale, AZ 85258
best practices,” Schoenberg said. “It doesn’t matter what level or position you’re in [at] the company, your voice is equally important. We want all of our team members to feel empowered in all aspects of their job— everyone can do great things if they’re given the right tools to do so.” “We work hard to make sure that our team members have what they need to do their jobs to the best of their ability while also remaining focused on delivering very high quality products and experiences to our homebuyers,” he said. “We recognize that buying a home is possibly the largest purchase our customers may ever make. It’s a responsibility that we take seriously, and we all work together to make sure that the experience is second to none. Helping build a home for a family is a privilege and honor, and I think that helps inspire our team mentality.”
Schoenberg noted that the company provides a wide range of employee benefits including excellent compensation, great healthcare, flexible hours and recognizing standout workers. “We try to reward people with as much recognition as possible,” he said. “Not just for hitting their numeric goals, but for also being a good teammate, colleague or friend. Taylor Morrison just rolled out its new employee brand: TMLiving, which encompasses programs that fall under three tenets: Spirit & Pride, Community & Giving, and Health & Wellness, helping to continue the focus on the overall employee experience, not just the bottom line. “Taylor Morrison is more than just homebuilding,” Schoenberg explained. “TMLiving allows us to showcase all of the incredible things that are happening across our organization that make us a true employer of choice. Having a balance is key to creating a
great work environment.” And with that idea of work-life balance, comes the company philosophy of “work hard, play hard,” which counts having fun as an important part of doing business. Schoenberg recounts a recent outing, after the Phoenix division won an internal award called the TM Cup, as one that stood out. The team went out for a day of golfing, spa treatments and lounging on a lazy river as a well-deserved reward for their hard work — talk about a fun day at the office! Ultimately, those team building moments motivate the group to turn around and continue delivering exceptional service to its clients and keep performing at a top level. “We really believe that we’re only as good as the last home or building experience that we delivered to a family. We didn’t get there by diving into the deep end, it was about building one home at a time.” n
22 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR LARGE COMPANY RANKINGS U.S. 1,000 and more employees
1. PROTIVITI INDUSTRY: Business Consulting US/AZ EMPLOYEES: 2,000/55+ ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Joseph Tarantino, President and CEO WEBSITE: Protiviti.com Protiviti’s work-life solutions are the core of its employee-friendly corporate culture. The company is flexible with time off for school events, medical appointments and offers a special awards program for employees spending significant time away from home. The company recognizes employees through a bonus program, employee recognition awards and special events to celebrate project milestones, and offers a sabbatical program to employees who have been with the company for at least 12 months.
2. USAA INDUSTRY: Financial Services US/AZ EMPLOYEES: 30,506/4,309 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Stuart Parker, President and CEO WEBSITE: USAA.com Keeping employees fit, healthy and happy is a primary concern at USAA. Staff can enjoy a free, on-site fitness center, a recreation facility that includes a covered basketball court, outdoor volleyball quad, and jogging/walking trails and employee break areas featuring fitness equipment and game play requiring physical movement. There is a health services clinic and employees can enjoy 50 percent off healthy food choices in the USAA Cafe.
3. MCCARTHY BUILDING COMPANIES, INC. INDUSTRY: Construction US/AZ EMPLOYEES: 1,884/281 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Mike Bolen, CEO WEBSITE: mccarthy.com
Committed to the safety and well-being of its employees, McCarthy promotes healthy lifestyle choices through fitness and diet challenges, online classes and monthly wellness activities. On-site health screenings and flu shots are available to every employee and spouse. To maintain a culture of growth and opportunity, McCarthy offers extensive training and opportunities for career development plus a generous bonus program for all salaried employees.
4. RYAN, LLC INDUSTRY: Tax Services US/AZ EMPLOYEES: 1,513/94 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: G. Brint Ryan, Chairman and CEO WEBSITE: mccarthy.com With an emphasis on knowledge and leadership, Ryan offers a custom curriculum for team members at every level, as well as a Senior Consultant Learning Plan designed to prepare professionals for high-level leadership. Ryan’s flexible, results-oriented workplace program encourages employees to balance their work life and personal life. Through Ryan’s wellness program, Go365, employees are rewarded for making healthy choices. Staff receive free monthly wellness newsletters featuring health-related topics.
5. NAVY FEDERAL CREDIT UNION INDUSTRY: Financial Services US/AZ EMPLOYEES: 13,995/75 ARIZONA LOCATION: Phoenix, Fort Huachuca, Luke AFB, Mesa, Yuma Uptown, MCAS Yuma TOP US EXECUTIVE: Cutler Dawson, President, CEO WEBSITE: navyfederal.org A member-owned, not-for-profit financial cooperative, Navy Federal Credit Union rewards employees with a broad menu of employee discounts plus funds for team leaders to offer employee recognition, branch outings and team building. To foster
healthy lifestyle choices, the company’s President’s Wellness Challenge program rewards employees who set and obtain healthy lifestyle goals.
6. AMERICAN TECHNOLOGIES, INC. INDUSTRY: Construction US/AZ EMPLOYEES: 1,095/117 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Gary Moore, President WEBSITE: atirestoration.com ATI is a national leader in restoration, environmental remediation and reconstruction. We are proud to be the nation’s largest family-owned restoration contractor. The Moore family and ATI strive to provide a workplace that embraces the family spirit. We want to take care of each other and work toward a better purpose. ATI provides flexible hours to allow for changes in family schedules. We recognize each employee for their hard work so we offer quarterly bonuses to all employees. We organize company barbecues and family style carnivals to make the workplace fun and as a general contractor we take safety very seriously so we offer employees a company sponsored lunch every 30 days that we go without an accident.
7. CBIZ INDUSTRY: Accounting US/AZ EMPLOYEES: 4,686/140 ARIZONA LOCATION: Phoenix, Tucson TOP US EXECUTIVE: Jerome Grisko, CEO and President WEBSITE: cbiz.com CBIZ encourages employees to achieve their highest potential throughout the year. During the busiest seasons, the company provides lunches, dinners and snacks, and brings in massage therapists to help employees relax and de-stress. Employee Appreciation Day includes activities such as senior officers serving lunch to the employees, games played in the parking lot or leaving gifts on employees’ desks.
8. EDWARD JONES INDUSTRY: Financial Services - Other US/AZ EMPLOYEES: 41,350/1,359 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Jim Weddle, Managing Partner WEBSITE: edwardjones.com At Edward Jones, focus on clients is the key to the firm’s success. Exceptional client service is paramount, and associates have meaningful work that makes a difference in clients’ lives. Each branch office includes one financial advisor and one branch office administrator who work directly with clients and receive dedicated support from the firm’s headquarters. Every associate has an opportunity to become an owner in the firm; there are more than 19,000 limited partners. Volunteerism is encouraged, leaders are easily accessible, and giveaways and contests include Super Bowl trips and tickets to local events.
9. CAMDEN PROPERTY TRUST INDUSTRY: Property Management US/AZ EMPLOYEES: 1,590/67 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Ric Campo, CEO WEBSITE: camdenliving.com Camden values its employees through a peer recognition program and award ceremony called Achieving Camden Excellence (ACE). The company offers Employee Appreciation Team Days, company-wide sports leagues and Employee Vacation Suites allowing staff to stay in fully furnished apartments while on vacation for $20 a night. To offer career development, Camden provides Camden University, a role specific degree program with developing key skills and competencies to help team members become more successful.
VI AZ EMPLOYEES: 450
RANDY RICHARDSON, PRESIDENT
23005 N. 74th St., Scottsdale 7501 E. Thompson Peak Pkwy., Scottsdale
or employees at Vi, it’s much more than having a job – it’s a career. The distinction, to them and their managers, is an important one: Good work here impacts lives. A collection of 10 continuing care retirement communities across the nation – including two in Scottsdale – Vi provides five-star living for its residents. In addition to providing quality care, residents also enjoy a luxurious lifestyle and cuisine that resemble what’s offered at a resort. It’s a high bar to meet, and one that employees enjoy surpassing daily. “It’s important for people to understand that Vi is a company that loves to educate and promote from within,” said Jill Wolverton, Executive Director of Vi at Silverstone in Scottsdale. “I’m an example of that. I started as an Associate Executive Director at our community in Naples. Within a year, I was here at Silverstone in Arizona.” Promoting from within, providing training and investing in employees are foundational philosophies of Vi’s culture. They’re among the many reasons why employee retention is strong – better than many other employers in the senior living industry. “It’s not just a meaningful place for employees to contribute to the lives of residents, we also want to give them opportunities to grow,” said Judy Whitcomb, Senior Vice President and Learning at Vi. “Our average employee retention is six years. It’s one of the best retention rates in the senior living industry. We know that coming to work is about more than a paycheck or benefits. It’s also about the employees feeling invested in.” Vi’s employees work at 10 locations across the country, from San Diego to Naples, Florida. Those 3,000 employees serve 3,700+ residents, providing resident care services in addition to lifestyle services. “When you look at Vi and the careers we have, it’s a combination of hospitality and resident care,” Whitcomb said. “We have positions that range from servers and concierges to nurses. In fact, one-third of our employees are care providers.”
Employees who choose a career path in one of Vi’s care centers are likely looking at work that involves the 24-hour health and well-being of residents. Independent living residents interact with Vi employees in areas beyond resident care. Vi employs fitness instructors, lifestyle directors, drivers and coordinators who help direct and manage a portfolio of amenities for residents. Professionals interested in pursuing careers in the culinary field can work as a pastry chef, line cook or sous chef, among others. “There are so many careers here, so many different disciplines,” Wolverton said. “And all these positions come together to make our communities beautiful for residents.” Vi also wants to create a best-in-class working environment for employees. As a result, residents will interact with staff members they know, like and trust, rather than seeing a continual overturn of employees who have no personal connection. These relationships, both
Wolverton and Whitcomb say, are critical to both resident and employee satisfaction. “We know that continuity matters to residents,” Whitcomb said. “We know that it’s a big decision to move to a senior living community. People want to know that the people serving them are going to be consistent. They want to be able to count on them. That connection matters.” In fact, in both of Vi’s Scottsdale communities, residents felt such a strong connection with employees, they have generously created scholarship programs to help employees and their children pay for college. If an employee wants to advance, Vi has programs to help them achieve including a generous tuition reimbursement program. For seven straight years, Vi has been recognized as one of Training magazine’s top 125 organizations. This year, Chief Learning Officer magazine ranked Vi number four on its list of LearningElite organizations. And Vi has been
classified as a “Learning 100” organization by E-Learning magazine for the past seven years. Vi offers thousands of online learning classes for employees to access. Employees are encouraged to enroll in certification programs to advance their skills and potential. They can also take Rosetta Stone classes free of charge. Tuition reimbursement programs also are available, and for employees who are interested in management or leadership, Vi offers three oneyear programs – the Management Development Program, the Emerging Leaders Program and the Breakthrough Leadership Program – to help develop the skills necessary for managers. “I value the fact that we put an emphasis on bench strength,” Wolverton said. “It’s not common to hire people to be ready for when a position opens in the future. It’s a great testament to how our company values our talent. And I’ve seen it at every level. We look within first, always. We’re asking, ‘Is there someone who’s ready?’” n
24 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR LARGE COMPANY RANKINGS U.S. 1,000 and more employees
10. GRANT THORNTON LLP INDUSTRY: Accounting US/AZ EMPLOYEES: 8,560/70 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Mike McGuire CEO WEBSITE: grantthornton.com Grant Thornton offers a flexible work schedule for all employees including flexible time off. The company provides 12 weeks of Paid Parental Leave for primary caregivers and two weeks of Paid Parental Leave for non-primary caregivers. A program titled Women at Grant Thornton enhances the recruitment, retention and advancement of women into leadership positions.
11. CARVANA INDUSTRY: Retail US/AZ EMPLOYEES: 1,275/430 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Ernie Garcia, Jr., Founder and CEO WEBSITE: carvana.com Carvana staff enjoy a fun work environment with endless cold brew on tap from SideKick Coffee, food trucks Fridays, Wacky Pants & Waffle Wednesdays - where employees eat waffles and wear pants with crazy prints - ping pong, shuffle board and foosball tournaments. To keep employees in tip-top shape, the company has an onsite gym complete with treadmills and Peloton bikes, FitBit challenges with company-provided FitBits, plus monthly exercise classes like yoga, spin, barre and CrossFit.
12. DISCOVER FINANCIAL SERVICES INDUSTRY: Financial Services - Other US/AZ EMPLOYEES: 14,271/2,736 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: David Nelms, Chairman & CEO WEBSITE: discover.com Discover is a direct banking and payment services company. Since its inception in 1986, the company has become one of the
largest card issuers in the United States. The company issues the Discover card, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. Discover provides many benefits for employees which include tuition reimbursement, maternity and paternity leave, and various professional development opportunities. All Discover employees begin their career with the company with 20 to 25 Paid Time Off (PTO) days, that are prorated depending on start date. Discover’s Phoenix customer care center is home to many amenities including an onsite state-of-theart fitness center that features free weights, cardio machines and aerobic classes.
13. CDW INDUSTRY: Technology US/AZ EMPLOYEES: 6,854/228 ARIZONA LOCATION: Chandler TOP US EXECUTIVE: Thomas Richards, Chairman, CEO and President WEBSITE: cdw.com Perks abound at CDW including bagel Wednesdays, a coworker appreciation day event each year, holiday bears for dependents and ice cream Fridays. Account managers have the ability to earn unlimited commissions and sales incentive programs while non-sales supervisors, managers and senior managers can earn annual and quarterly bonuses based on personal and company performance. All coworkers below director level are eligible for an annual holiday bonus.
14. STRYKER’S SUSTAINABILITY SOLUTIONS DIVISION INDUSTRY: Manufacturing US/AZ EMPLOYEES: 1,141/267 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Kevin Lobo, CEO and Group President WEBSITE: sustainability.stryker.com
Stryker promotes healthy lifestyle choices by providing an on-site gym. To promote a fun, upbeat environment, the company hosts a year-long Olympic contest. Employees find time to unwind on food truck Fridays and by participating in Stryker’s hiking and running groups.
15. AEROTEK INDUSTRY: Staffing US/AZ EMPLOYEES: 6,000/445 ARIZONA LOCATION: Phoenix, Scottsdale, Tempe, Tucson TOP US EXECUTIVE: Todd Mohr, CEO WEBSITE: aerotek.com Aerotek offers advanced talent development opportunities that include week long leadership and skills training, mentorship pairing, and sales readiness program. Employees have access to a lucrative compensation package that includes uncapped commission opportunity for recruiting and sales roles, company expensed lunches, happy hours and events for clients. The company supports numerous charity events including Pat’s Run and Ronald McDonald House.
16. VI AT SILVERSTONE INDUSTRY: Senior Living US/AZ EMPLOYEES: 3,000/500 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Randy Richardson, President WEBSITE: viliving.com Vi provides employees award-winning training and development opportunities including access several thousand online courses including management courses through Harvard Business Publishing and free language training through Rosetta Stone. Vi offers a wide-range of management and leadership development programs along with numerous certification programs and a generous tuition reimbursement program. Vi’s comprehensive benefits program includes a 401(k)
program that vests immediately along with dental, medical and vision benefits and a generous paid-time-off program.
17. TAYLOR MORRISON INDUSTRY: Real Estate US/AZ EMPLOYEES: 1,796/232 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Sheryl Palmer, Chairman, President and CEO WEBSITE: taylormorrison.com At Taylor Morrison, employees are valued as the most important asset and each team member has a voice. The company embodies a culture that inspires employees to do their best work, develop both personally and professionally, and have fun.
18. BURNS & MCDONNELL INDUSTRY: Engineering US/AZ EMPLOYEES: 5,293/85 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Ray Kowalik, Chairman & CEO WEBSITE: burnsmcd.com Burns & McDonnell is a 100 percent employee-owned firm. Encouraging employees to advance their careers, the company offers job-related courses and training programs that are mutually advantageous to the company’s goals and the individual’s career progress. By participating in the company’s wellness program employees can earn an $80 per month discount on their healthcare premiums and benefit from a wide variety of health services and opportunities. An on-site fitness center and walking trails encourages employees to stay fit, de-stress and reenergize while at work.
19. BDO USA, LLP INDUSTRY: Accounting US/AZ EMPLOYEES: 6,588/53 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Wayne Berson, CEO WEBSITE: bdo.com
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 25
Focusing on career development, BDO pays for CPA study courses and materials and reimburses CPA exam fees for regular employees. The firm also pays a CPA certification bonus up to $3,000 to entry-level employees who pass the exam within a specified timeframe. During busy season, perks such as snacks and lunches are provided on long days, and breakfast is served on weekends.
20. ENDURANCE INTERNATIONAL GROUP INDUSTRY: Technology US/AZ EMPLOYEES: 3,171/850 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Andrew Wright, GM, Tempe Operations WEBSITE: endurance.com With a simple mission to bring together technology, people, products and data to empower small business, Endurance International Group survived the dotcom bust to grow to more than 4,000 employees worldwide, including a rapidly growing location in Tempe. The company recognizes how crucial employees’ career success is for company success. Employees are empowered to help shape the company, resulting in upper mobility. Career paths take shape as new hiring favors internal promotions. Employees appreciate the high energy and culture of empowerment that epitomizes the Endurance Tempe office; the generous benefits and perks provided are the added cherry on top.
21. CHARLES SCHWAB & CO. INDUSTRY: Financial Services US/AZ EMPLOYEES: 15,596/3,433 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Walter Bettinger II, President & CEO WEBSITE: aboutschwab.com Schwab believes in the power of investing to help individuals create a better tomorrow. They have a history of challenging
the status quo in their industry, innovating in ways that benefit investors and the advisors and employers who serve them, and championing their clients’ goals with passion and integrity. Schwab invests in its employees through continuing education and career development reimbursement, plus a variety of leadership programs. Supporting the company’s culture of service, employees get paid time off, which can be used during their annual Schwab Volunteer Week or throughout the year to serve in the community.
22. AMERICAN EXPRESS INDUSTRY: Financial Services - Other US/AZ EMPLOYEES: 21,000/7,321 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Ken Chenault, Chairman and CEO WEBSITE: americanexpress.com American Express provides the flexibility employees need to balance work and personal life. Programs designed to help employees find their best work-life fit include LifeCare, a personal assistant dedicated for all Amex employees, free bike share and personalized financial coaching The company offers comprehensive and competitive benefits and there is a strong commitment to health and wellness. Employees have access to on-site wellness and activity centers staffed with health coaches and nutritionists.
23. DIRECT ENERGY INDUSTRY: Energy US/AZ EMPLOYEES: 5,100/276 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: John Schultz, President, North America Business WEBSITE: directenergy.com Direct Energy is one of North America’s largest energy and energy-related services providers with nearly 5 million residential and commercial customer relationships. Direct Energy provides customers with
choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE:CAN), one of the world’s leading integrated energy companies, Direct Energy operates in 46 U.S. states plus the District of Columbia and 10 provinces in Canada.
The company promotes engagement through events like Geek Week, Bring Your Child to Work Day, and Halloween Cube or Treat. Intensive training, tuition reimbursement, and mentoring programs help GM IT professionals develop their skills. Wellness challenges and on-site health assessments keep employees healthy.
24. JDA SOFTWARE INC.
26. DRIVETIME AUTOMOTIVE GROUP
INDUSTRY: Technology US/AZ EMPLOYEES: 1,364/303 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Girish Rishi, CEO WEBSITE: jda.com
INDUSTRY: Automotive US/AZ EMPLOYEES: 4,813/922 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Ray Fidel, CEO WEBSITE: drivetime.com
JDA Software is the leading provider of seamless supply chain planning and execution solutions for retailers, manufacturers, logistics providers and wholesale distributors. Our unmatched solution portfolio enables our more than 4,000 global customers to reduce costs, increase profitability and improve visibility so they can deliver on customer promises every time. JDA prides itself on a corporate culture where hard work is rewarded, personal development is encouraged and collaboration and innovation thrives. JDA’s core values are what bind the company together as one JDA: results, relentless and teamwork.
DriveTime is the fourth largest vehicle dealer group and the largest subprime auto finance and used car retailer in the USA. Since 2002, DriveTime has been headquartered in Phoenix working to transform the car buying experience from a lengthy, painful debacle to a simple process, backed by technology and human capital. Our 5,000+ employees work to aid the often undeserved, less-than-perfect credit community and span across over 140 dealerships in 27 states, 27 inspection centers and 3 operations centers.
25. GENERAL MOTORS ARIZONA IT INNOVATION CENTER INDUSTRY: Information Technology Manufacturing US/AZ EMPLOYEES: 91,776/950 ARIZONA LOCATION: Chandler TOP US EXECUTIVE: Mary Barra, Chairman and CEO WEBSITE: gm.com Employees hired at one of the four GM IT Innovation Centers are provided a worldclass benefits and paid time off package, including 16 paid holidays per year, 15 vacation days upon hire and two weeks of paid parental leave. Paid time off is also provided for community service activities.
27. JLL INDUSTRY: Real Estate US/AZ EMPLOYEES: 22,315/536 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Greg O’Brien, CEO Americas WEBSITE: jll.com JLL acknowledges employees through their VIP program that provides gift cards for recognition by peers or management for going above and beyond when it comes to client focus or teamwork. To promote teambuilding and a fun atmosphere, the company’s “Health Champions” organize wellness events (hiking, kayaking, cooking classes). Volunteer events, employee matching donations, family picnics and happy hour events round out some of the benefits at JLL.
26 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR MEDIUM COMPANY RANKINGS U.S. 100 – 999 employees
1. FAIRMONT SCOTTSDALE PRINCESS INDUSTRY: Hospitality US/AZ EMPLOYEES: 788/788 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Jack Miller, General Manager WEBSITE: scottsdaleprincess.com The Fairmont Scottsdale Princess celebrates its staff in a fun, energetic and empowered environment. Employees have wide array of opportunities for growth, with many training programs available. Princess colleagues receive benefits including medical, 401K and extensive travel benefits within Fairmont and affiliated brands worldwide. Employees also enjoy a variety of activities including the summer picnic, holiday gala, receive a Thanksgiving turkey, access to the WM Phoenix Open, Barrett Jackson and may participate in a number of charitable endeavors throughout the year.
2. JENNINGS, STROUSS & SALMON INDUSTRY: Legal US/AZ EMPLOYEES: 147/135 ARIZONA LOCATION: Phoenix, Peoria TOP US EXECUTIVE: John C. Norling, Managing Attorney WEBSITE: jsslaw.com Founded in Phoenix, Arizona in 1942, Jennings, Strouss & Salmon has the talent and insight to address a wide-range of business legal issues. We believe that retaining gratified and motivated employees is vital to the success of the firm and its clients; therefore, we place a high degree of importance on systems and programs that retain talent. Competitive pay, wide-spectrum of benefits, employee recognition, professional development, and a culture built on collaboration are integral to maintaining employee satisfaction. The firm also recognizes that an important part of supporting a positive work environment is to ensure that our employees have a voice. When employees expressed that they wanted to make a more significant impact to highlight
issues and solve problems in underserved communities, the Jennings Strouss Foundation was created.
3. SENTINEL TECHNOLOGIES INC. INDUSTRY: Technology US/AZ EMPLOYEES: 497/52 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Dennis Hoelzer, President/CEO WEBSITE: sentinel.com Sentinel frequently shows employees how much they are appreciated through employee appreciation events, holiday parties, a great benefits package and the chance for employees to enjoy breakfast cooked by their managers. The company promotes well-being through wellness and biometric screenings, weight loss programs, healthy food cookoffs and biggest loser contests.
4. OUTBOUNDENGINE INDUSTRY: Technology US/AZ EMPLOYEES: 271/41 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Branndon Stewart, Founder and CEO WEBSITE: outboundengine.com OutboundEngine offers a robust benefits package including health, dental, vision, 401k and a multitude of services through its employee assistance program. The company hosts regular catered lunches along with daily unlimited snacks and beverages and private concerts for employees and monthly happy hours. Sales-floor spiffs and competitions have included things like “Most sales in a day earns a new bigscreen TV” to a new car for the year-end sales leader.
At Larry H. Miller Avondale Dodge, employees have the opportunity to take part in unique incentive programs. Each month the top salesperson is recognized in a storewide meeting with a bonus, plaque, social media and a parking spot included as some of the benefits. Top performing employees are recognized in the employee magazine as well as recognition posted inside the facility. A new award called the “Who We Are” award has been initiated honoring employees each quarter who exemplify the company’s values of Integrity, Hard Work, Stewardship and Service. A monetary gift is also awarded.
6. NEW HORIZONS LEARNING GROUP INDUSTRY: Education US/AZ EMPLOYEES: 151/25 ARIZONA LOCATION: Tucson TOP US EXECUTIVE: Kevin Landry, CEO WEBSITE: nhlearninggroup.com Fostering an environment where learning is key, New Horizons Learning Group offers free classes for employees and their immediate family members. Employees receive personalized development plans with oneon-one coaching and managers are eligible for leadership coaching. To encourage each employee to live company values, a $100 bonus is awarded to employees who exemplify New Horizons’ core values of Gratitude, Respect, Accountability, Simplicity and People-First.
and an upbeat atmosphere, LaneTerralever hosts company-wide happy hours, special events for company celebrations and a holiday party. Employees partake in intramural sport leagues and participate in Pat’s Run, an autism walk and other local events. The company offers monthly relationship-building activities for employees, to further encourage communication and teamwork in the office, plus an office Olympics to foster healthy competition.
8. HOMESMART INTERNATIONAL INDUSTRY: Real Estate US/AZ EMPLOYEES: 104/91 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Ashley Bowers, President and COO WEBSITE: homesmart.com Homesmart International thanks its employees with quarterly, yearly and incentive bonuses. The company hosts numerous fun events including Monthly Spirit Week, Cook Off Challenge, “You Rock” Recognition plus birthday and anniversary celebrations. Food and snacks are available onsite and employees can access a fully equipped on-site fitness center round the clock. During work hours, employees can unwind at the pool table or on a company furnished hoverboard.
9. HOMEOWNERS FINANCIAL GROUP USA, LLC
5. LARRY H. MILLER AVONDALE DODGE
INDUSTRY: Advertising - Public Relations Marketing US/AZ EMPLOYEES: 128/128 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Beau Lane, CEO WEBSITE: laneterralever.com
INDUSTRY: Financial Services US/AZ EMPLOYEES: 383/248 ARIZONA LOCATION: Scottsdale, Chandler, Prescott, Arrowhead, Tucson TOP US EXECUTIVE: William (Bill) Rogers, Founder and CEO WEBSITE: homeownersfg.com
INDUSTRY: Retail US/AZ EMPLOYEES: 137/137 ARIZONA LOCATION: Avondale TOP US EXECUTIVE: Dean Fitzpatrick, President WEBSITE: avondaledodge.com
At LaneTerralever, employees have the option of flexible work schedules. The company provides employees with a fully stocked kitchen and a “speakeasy,” complete with a keg. To foster communication
The Company shows their appreciation and rewards employees through awards, peer recognition, trips, gift cards, meals and company events including picnics and sporting events, and annual Holiday parties.
Charitable initiatives are the heart of Homeowners Financial Group, with countless opportunities to volunteer during and outside of work hours. HFG also offers an Employee Tenure Program, a Corporate Culture Committee, and takes the recipients of the annual President’s Club award on an all-inclusive company trip, with past destinations including Puerto Vallarta and the Bahamas.
keeps the kitchen well stocked with healthy snacks. Trace3 also provides training and supports career opportunities internally so that talented employees can deliver their greatest value. Through the Spiffing Program, employees can recognize their peers throughout the year for their successes. Employees also join together to reach out to the community by participating in various charitable programs.
WE’RE HONORED TO BE AN ARIZONA TOP COMPANY
10. TRACE3 INDUSTRY: Technology US/AZ EMPLOYEES: 374/29 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Tyler Beecher, CEO WEBSITE: trace3.com Investing in employees is a top priority at Trace3. The company provides wellness classes, organized bike rides and runs and
11. LIVEOPS, INC. INDUSTRY: Business Process Outsourcing US/AZ EMPLOYEES: 148/68 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Keith Leimbach, CEO WEBSITE: liveops.com Liveops offers an on-demand, virtual agent workforce solution for customer service
Diana Gokool Diaz, CFP® Municipal Trading
We are especially proud of this recognition as a Top Company to Work For in Arizona. It reﬂects our long-term commitment to providing the independence, support and resources our associates desire so they can make a difference for our clients and the communities we serve.
Voya Investment Management is proud to have been selected as one of the 2017 azcentral.com®
Top Companies to Work For in Arizona
For more information on local career opportunities as a ﬁnancial advisor, branch office administrator or home-office associate, visit www.careers.edwardjones.com.
A reliable partner committed to reliable investing.®
Learn more us at voyainvestments.com and follow us @voyainvestments.
Edward Jones is an equal opportunity employer.
Voya Investment Management 7337 E Doubletree Ranch Road Scottsdale, AZ 85258 0617-AD-TopCo-News • IM-0606-34997-0618 ©2017 Voya Investments Distributor, LLC, 230 Park Avenue, New York, NY 10169
CEA-10609-A © 2017 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.
28 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR MEDIUM COMPANY RANKINGS U.S. 100 – 999 employees and sales. The company makes work for its employees enjoyable with free lunches on Wednesdays, snacks, work at home Fridays and unlimited vacation. Liveops provides work anniversary gifts at 5 Year, 10 Year, 15 Year+, as well as quarterly recognition of work anniversaries, birthdays and milestones. The “Own It” Quarterly Award goes to the team or individual who best embodies Liveops’ culture.
12. RENTERS WAREHOUSE INDUSTRY: Real Estate US/AZ EMPLOYEES: 170/19 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Kevin Ortner, CEO WEBSITE: renterswarehouse.com Renters Warehouse demonstrates appreciation for employees with monthly birthday lunches, hula hoops and putt in the office, an anniversary gift for each year an employee is with the company and 20 days of paid time off at only five years of employment. Healthy snacks are available 24/7 and there are multiple filtered water dispensers throughout the office.
13. EBCO INC. DBA LA-Z-BOY FURNITURE GALLERIES OF ARIZONA
EBCO is committed to improvement by Engaging employee communication, Quarterly and Annual Q&A company meetings, Employee Survey, and an Idea Sharing Culture.
14. RIDER LEVETT BUCKNALL LTD. INDUSTRY: Construction US/AZ EMPLOYEES: 140/31 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Julian Anderson, President WEBSITE: rlb.com Through the company’s employee health plan there are various opportunities for employees to take advantage of fitness discounts, weight loss management and purchase of fitness trackers. To support employees along their career path, the company provides strong employee development support with tuition reimbursement or assistance for advanced or post-graduate degrees, certifications and business education workshops and conferences. To recognize team members’ efforts, the company hosts a holiday party, a Presidents’ barbeque, an internal March Madness Competition, an Olympic competition and happy hours.
INDUSTRY: Retail US/AZ EMPLOYEES: 240/240 ARIZONA LOCATION: Phoenix, Tucson, Prescott TOP US EXECUTIVE: Ed Breunig III, Owner and CEO WEBSITE: lazboy.com/arizona
EBCO takes care of its employees through Personal and vacation days, company bonuses, professional training, potential for flexible/seasonal four-day work weeks, and company Holiday celebrations! Additional incentives awarded for 2017: up to an extra $1000 vacation fund paid to each/all EBCO employees, Hawaii Trips awarded to Big Top Elite Performer (employee award), Idea of the Year, and top 10 sales performers, AZ Diamondbacks Tickets (behind home plate), Phoenix Suns (Lodge Area Tickets).
LifeLock offers a superior benefits package, a high 401(k) match and plenty of paid time off. A corporate bonus is paid yearly based on performance metrics, while the Spot Bonus is distributed as seen fit by leaders. Employees have the option to distribute a Flash Award gift card to another employee to instantly recognize outstanding performance. To promote healthy living, the company provides a free on-site gym.
INDUSTRY: Identity Theft Protection US/AZ EMPLOYEES: 836/520 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Hillary Schneider, CEO WEBSITE: lifelock.com
16. LOVITT & TOUCHÉ
18. ASU ENTERPRISE PARTNERS
INDUSTRY: Insurance (non-health care) US/AZ EMPLOYEES: 191/191 ARIZONA LOCATION: Tempe, Tucson TOP US EXECUTIVE: Charles A. Touché, CEO WEBSITE: lovitt-touche.com
INDUSTRY: Non-Profit - Other US/AZ EMPLOYEES: 182/182 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: R.F. “Rick” Shangraw, Jr., Ph.D. WEBSITE: asuenterprisepartners.org
With flexible work arrangements in place, the majority of Lovitt & Touche’s service teams are able to take advantage of telecommuting one-to-two days a week. The company offers a competitive pay and benefits package, as well as a supportive management team. Through its C.A.R.E.S. committee, employees have an opportunity to give back to the community through regular fundraises and volunteering. Further, the company has a strong commitment to workplace wellness, offering a number of health, fitness and nutrition perks.
17. STORMWIND STUDIOS INDUSTRY: Training US/AZ EMPLOYEES: 133/133 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Thomas Graunke, CEO WEBSITE: stormwindstudios.com StormWind focuses on work-life balance, taking into account physical, emotional and spiritual well-being. Every Friday, employees can meet with a company pastor on-site for counseling, support and personal enrichment. He conducts a weekly devotional on Friday afternoons, which is completely voluntary and open to all employees and is one of the company’s most popular benefits. StormWind hosts ongoing contests that award cash prizes, cars, international trips, home appliances and more. Employees get to experience catered team lunches on the last two days of the month; Red Bull power hours, ice cream socials, impromptu grilled cheese Fridays, monthly bagel and doughnut breakfasts and team potlucks.
Employees are encouraged to participate in company organized opportunities to help the community. Volunteers have assisted with the 13th Annual Tempe Healing Field, the Sunshine Acres Children’s Home and the Adopt an ASU Family Program. Employees have an opportunity to participate in the Annual Walk Across America team challenge to promote wellness and win a catered lunch with the CEO. The employee engagement committee works with the university to provide staff members with the ASU 101 Discovery series, an opportunity to tour different parts of campus and learn how the non-profit’s work impacts students and the community.
19. VOYA INVESTMENT MANAGEMENT INDUSTRY: Financial Services US/AZ EMPLOYEES: 921/214 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Christine Hurtsellers, CEO, Investment Management WEBSITE: investments.voya.com At Voya Investment Management, reliability is the cornerstone of our investment philosophy. Voya provides a supportive and collaborative culture that allows employees to take on responsibility and engage colleagues across the firm. Senior leaders have a low ego factor, are very approachable and encourage entrepreneurial behavior. Support of the local community is part of the Scottsdale site mission; employees are given time off for volunteer work (up to 40 hours annually) and can donate financially, with company matching, to the charity of their choice. Voya provides a robust benefits plan, which includes on-site health screenings and annual flu shots.
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20. HYATT REGENCY PHOENIX INDUSTRY: Hospitality US/AZ EMPLOYEES: 284/284 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Mark Hoplamazian, President and CEO WEBSITE: phoenix.regency.hyatt.com Working at the Hyatt Regency Phoenix grants employees complimentary Hyatt hotel rooms around the world with discounts on food and beverage as well as spa services. Associates can spend their breaks in the hotel’s employee lounge where they can enjoy complimentary breakfast, lunch or dinner, wi-fi, computer access and board games. Our educational reimbursement program gives our colleagues the opportunity to take classes in any subject that will help them be their best both personally and professionally.
21. KITCHELL INDUSTRY: Construction US/AZ EMPLOYEES: 775/351 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Jim Swanson, CEO WEBSITE: kitchell.com Kitchell is an employee-owned company that offers profit sharing, challenging work and the ability to innovate through entrepreneurial thinking. The company offers employees on-site health exams, vaccines and other screenings at an annual health and wellness fair. In addition to supporting local causes, Kitchell hosts an annual “Build Fore Good” golf tournament that has generated hundreds of thousands of dollars for local non-profits, including Phoenix Children’s Hospital, Desert Mission Food Bank, Semper Fi fund and the 100 Club, among others.
22. CREDIT UNION WEST INDUSTRY: Banking US/AZ EMPLOYEES: 176/76 ARIZONA LOCATION: Glendale TOP US EXECUTIVE: Bob MacGregor, President and CEO WEBSITE: cuwest.org
At Credit Union West, all employees, both full time and part time, are eligible for an annual bonus based on the organization’s overall performance. The company supports many organizations through financial literacy, monetary and in-kind donations, classroom grants, scholarships, sponsored events and volunteer opportunities. To show recognition for a job well done, the company provides a generous incentive plan, an annual Employee Rally, special occasion employee parties, and Jean Day Fridays.
23. ALLIANCE HOME LOANS INDUSTRY: Banking US/AZ EMPLOYEES: 230/209 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Jamie Korus, President WEBSITE: alliancehomeloans.com Alliance Home Loans offers employees work-life balance benefits such as telecommuting and flexible schedules. The company hosts on-site fitness classes twice a week, offers a fit company challenge and provides annual health screenings and flu shots. Fun incentives include a money booth (employees stand in a booth where money is blown around and they can keep what they catch), end-of-the-month lunch and spring training game tickets.
24. SITELOCK, LLC INDUSTRY: Technology US/AZ EMPLOYEES: 204/89 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Neill Feather, President WEBSITE: sitelock.com SiteLock empowers its employees by providing a unique corporate culture driven by trust and teamwork. The company operates under a true open-door policy, giving employees the freedom to share ideas and challenge the status quo. While SiteLock employees work hard, they also focus on having fun throughout their workday. The company offers an employee game room, frequent contests, family picnics and an
annual employee appreciation party. Not to mention, SiteLock provides endless snacks daily, free meals two days a week, and has an on-site gym and cafeteria for employees.
25. LEARNING A-Z INDUSTRY: Technology US/AZ EMPLOYEES: 265/188 ARIZONA LOCATION: Tucson TOP US EXECUTIVE: Bob Holl, President and Co-founder WEBSITE: learninga-z.com Learning A-Z provides flexible hours to accommodate school events, taking a family member to the doctor or other obligations. The company provides tuition reimbursement for advanced or post-graduate degree certifications and business education workshops and conferences. The company supports the Tucson Humane Society and the University of Arizona through monetary donations.
26. LGI HOMES WEBSITE: Real Estate US/AZ EMPLOYEES: 618/52 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Eric Lipar, CEO WEBSITE: lgihomes.com Based in The Woodlands, Texas, LGI Homes is a publicly-traded homebuilder that has been making the dream of homeownership come true for buyers since 2003. Our mission is simple: give first-time and long-time homebuyers quality homes at affordable prices.
27. BRYAN UNIVERSITY INDUSTRY: Education US/AZ EMPLOYEES: 170/159 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Chad Evans, CEO WEBSITE: bryanuniversity.edu The recipient of the Arizona Department of Health Services’ 2016 Healthy Arizona Worksite Gold Award (highest recognition), Bryan University features an on-site fitness facility with locker rooms and showers,
a wellness tool featuring monthly wellness challenges and quarterly lunches focusing on a specific financial health/planning topic facilitated by an industry specialist. Employees have access to a bean bag room for breaks, naps and lounging. The company sponsors chair massages, food competitions and potlucks.
28. RUMMEL CONSTRUCTION, INC. INDUSTRY: Construction US/AZ EMPLOYEES: 364/363 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Rod Rummel, Chairman and COO WEBSITE: rummelconstruction.com Rummel prides itself on having a management team that treats all employees as equals and with respect. The company launches numerous employee engagement activities, including monthly birthday parties for the office employees and frequent potlucks and treats. Every year employees have an opportunity to participate in the Annual Charity Golf Tournament to support the Tracey Miner Memorial Fund, as well as The Big Dig in the Desert which supports the American Cancer Society.
29. NEXTIVA INDUSTRY: Telecommunications US/AZ EMPLOYEES: 500/500 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Tomas Gorny, CEO WEBSITE: nextiva.com Nextiva hosts multiple team-building events each year including a flag football tournament, movie screenings, and an annual company party. The company serves free breakfast on Mondays, ice cream on Wednesdays and lunch on Fridays. Employees can enjoy an open-door policy with executive leadership and many opportunities available for career growth. To promote health and well-being, Nextiva has developed an employee wellness program which includes an annual onsite health fair, chair
30 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR SMALL COMPANY RANKINGS U.S. 25 – 99 Employees massages, and weekly health coach tips year round. Giving back to the community is important to Nextiva, which is why Nextiva Cares was created. Employees receive monthly opportunities to participate in internal donation drives or on-site volunteer activities as well for local non-profit organizations.
tal leave, paid volunteer day, career break, tuition reimbursement, casual Fridays and summer casual dress, covered parking and an on-site autospa. Employees have access to a wide variety of health and wellness initiatives including a company paid wellness program that provides 24/7 support to employees & dependents.
30. MC RESIDENTIAL COMMUNITIES INDUSTRY: Real Estate US/AZ EMPLOYEES: 283/162 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Leslie Brice, President WEBSITE: mcresidential.com MC Residential Communities vision is to be the company that helps more people—employees, investors and residents—achieve “the good life” through work, investments, and day-to-day living. They achieve this by hosting annual development summits, promoting a healthy lifestyle through meditation classes, personal training and nutrition’s seminars and by recognizing and rewarding team member who demonstrate excellence. MC is also committed to volunteering and contributing to causes where they live, work & play. Volunteering fuels individual passions, develops employee skills, facilitates teamwork and strengthens the bonds between our company and the community.
32. GEORGE BRAZIL AIR CONDITIONING & HEATING INDUSTRY: HVAC US/AZ EMPLOYEES: 136/136 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Jim Probst, President WEBSITE: georgebrazilhvac.com George Brazil Air Conditioning & Heating recognizes employees when they go above and beyond in providing excellent customer service and satisfaction. These rewards and recognition include department breakfasts, lunches, and prizes given almost every week. Each year the company participates in community sponsorships requested by the employees. These sponsorships are closely related to each employee, meaning many local little league teams, churches, schools, and charity organizations. Fun is a priority for the George Brazil team, thus, at the end of every team meeting, some sort of game or challenge is planned.
31. MEDAIRE, INC. INDUSTRY: Global Medical and Travel Risk Management Solutions US/AZ EMPLOYEES: 211/158 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: William R. Dolny, CEO WEBSITE: medaire.com
MedAire Inc. offers employees a flexible work schedule including a three day work week for the operations team and telecommuting one day a week for office staff. Employee engagement initiatives include a recognition program, happy hours, holiday party and domestic and international travel. The company furnishes comprehensive benefit programs that includes paid paren-
The WebPT team hosts numerous events and activities for employees, including the annual holiday party, capture the flag, popcorn Fridays, quarterly team outings and the annual employee and family company picnic at a local park. To ensure employee health and well-being, the company provides workstation treadmills, fitness challenges, on-site health screenings, a health fair and flu shots.
INDUSTRY: Technology US/AZ EMPLOYEES: 307/279 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Nancy Ham, CEO WEBSITE: webpt.com
1. EQUITY METHODS
3. NEXNET PARTNERS, LLC
INDUSTRY: Professional Services - Consulting US/AZ EMPLOYEES: 50/50 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Takis Makridis, President and CEO WEBSITE: equitymethods.com
INDUSTRY: Technology US/AZ EMPLOYEES: 25/25 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Felipe Calzadilla, CEO WEBSITE: nextnetpartners.com
Once a year, employees at Equity Methods escape out of town for their annual retreat to engage in team building and fellowship (prior destinations include Sedona, Flagstaff and San Diego). To help employees unwind amidst the non-stop pressure of delivering high-impact consulting engagements, there’s usually a game of ping-pong, pool, or laser tag in the works. Movie nights, happy hours, culture nights, and yoga nights have also been hits. Above all, the team is committed to staying low on politics and high on performance and impact, giving professionals at all levels stimulating and meaningful work.
With a core value of people first, NextNet Partners has created a family atmosphere that looks out for their team members. The company provides a great benefits package including health, dental, LTD, STD, 401K, profit sharing, plus flexible paid time off. Monthly meetings give team members a chance to reconnect, receive recognition, give feedback, and hear from leadership. They use their quarterly meetings to “give back”, another core value, by participating with local charities like Feed My Starving Children and St. Mary’s Food Bank or working on projects like painting a mural at Open Doors Community School.
4. BISHOP FOX 2. MRA ASSOCIATES INDUSTRY: Financial Services US/AZ EMPLOYEES: 45/45 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Mark Feldman, CEO and Managing Partner WEBSITE: mraassociates.com MRA Associates has its employees’ best interests at heart, because the team members that MRA clients work with today are the firm’s future leaders. While the firm expects all employees to work hard to provide clients with the best possible experience, it fosters an environment for those same employees to be rewarded well, both financially and with professional growth. The firm supports a culture of learning by financially supporting education opportunities for team members to continually learn and grow, attain professional certifications, and participate in firm-sponsored lunch and learn events. The firm and its employees volunteer for a variety of non-profit organizations, such as the Phoenix Children’s Hospital and Valley of the Sun United Way.
INDUSTRY: Technology US/AZ EMPLOYEES: 74/46 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Francis Brown, Partner; Vincent Liu, Partner WEBSITE: bishopfox.com Office perks abound at Bishop Fox with Taco Tuesdays, movie nights, BBQ/potlucks, kitchen snacks and ping pong table. Employees have access to a company-owned ski lease in Lake Tahoe. Work schedules are flexible with a telecommuting option. To boost general health and well-being of employees, the company provides elliptical and treadmill machines for casual use or work breaks if needed. Birthdays and work anniversaries are recognized with gift cards, cards and company lunches. There is a specific mailbox for kudos, where all employees are able to submit praise for fellow co-workers for a job well done.
SENTINEL TECHNOLOGIES AZ EMPLOYEES: 52
DENNIS HOELZER, PRESIDENT/CEO
eing at the vanguard of technology and investing in trusted relationships has made Sentinel Technologies an enduring success ever since it was founded in 1982 by Dennis Hoelzer. “Even as our services have spanned generations of technology, Sentinel has stayed at the forefront of IT developments, maintaining a singular focus on providing practical and innovative solutions,” said Brad Faubion, manager for the U.S. Western Region, based in Tempe, Arizona. “With single-source accountability, our processes and teams can efficiently address a range of IT needs – from communications, to data center, to cloud and managed services. Our proven success has allowed us to expand from our original charter of providing technology maintenance services to our current standing as one of the leading IT services and solutions providers in the nation. By aligning with many of today’s global technology leaders – including Cisco, Microsoft, EMC and Vmware
1241 W. Warner Rd., #112 Tempe, AZ 85284
– Sentinel Technologies achieves tangible results.” Just as Sentinel stays on the leadingedge of technology, their human resources department looks for input and trends to continually create an atmosphere where employees feel valued, rewarded and see future opportunities. The amenity-rich corporate culture features competitive salaries, an opendoor management philosophy and admirable benefits including medical, dental, vision, 401K, 529 college savings, life insurance, income protection, short and long-term disability, medical and child/elder care, flexible spending account plans, an employee assistance program, two weeks of vacation, paid personal/sick days and customized training. To encourage health and wellness, Sentinel provides healthy cooking and weight loss competitions, social appreciation events and massage services. The company also promotes regular physical activity and has insurance
discounts for annual health screening participation. Also based in Tempe, Kevin Koski, vice president of sales for the U.S. Western Region, said that being located in the vibrant East Valley is also a plus for employees. Originally from Michigan, he said that the warm, Southwestern winter weather is definitely a benefit that he and other team members enjoy. Koski pointed out that Sentinel is ideal for building a career because, “we are still an entrepreneurial organization, which is great because it offers a lot of opportunity for significant accomplishments. Being privately held, we have a longer-term vision of what successful relationships take. Publicly held companies frequently are more about today, tomorrow or quarterly and can’t do the right thing for the long term; but we can and consistently do. It is not just a job at Sentinel; it is a career, it is a family, it is something bigger and better to be part of.” The longevity of Sentinel team members is
a testament to the effectiveness of a dynamic corporate culture. Koski shared that even with his 14 years with the company and Faubion’s 23, when they attend national manager gatherings, they are junior in seniority compared to most attending from the firm’s 11 locations. “We want employees and customers who are not just transactional,” said Koski. “People who want to get the best from Sentinel, whether as an employee or as a customer, join with us in a broad, knowledgeable relationship of trust.” Sentinel creates teams that are fully engaged throughout every aspect of a project. Committed to developing technology solutions that meet the challenges facing companies today and tomorrow, Sentinel Technologies is known for always leading, always connecting, always engaging, and always delivering by being motivated, knowledgeable, involved and efficient. It is an action model that helps customers and employees excel and reach their highest levels of achievement. n
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TOP COMPANIES TO WORK FOR SMALL COMPANY RANKINGS U.S. 25 – 99 Employees
5. MASSMUTUAL ARIZONA
9. VERTECH INDUSTRIAL SYSTEMS
INDUSTRY: Insurance (non-healthcare) US/AZ EMPLOYEES: 85/85 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Jeffrey Dollarhide, President, CEO and Managing Partner WEBSITE: arizona.massmutual.com
INDUSTRY: Architecture US/AZ EMPLOYEES: 30/30 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Joseph Salvatore, Principal and CEO WEBSITE: architekton.com
INDUSTRY: Engineering US/AZ EMPLOYEES: 41/33 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Titus Crabb, President WEBSITE: vertech.com
At MassMutual Arizona, employees benefit from a flexible work schedule. The company hosts fun outings at TopGolf and Main Event, and also hosts go-cart racing, an annual banquet and golfing at the Arizona Country Club. Qualifying employees have an opportunity to go on trips around the world each year. The company provides monthly catered luncheons and an annual softball event. To promote career advancement, MassMutual encourages employees to continue their education no matter how many years they have been in the industry and reimburses tuition for classes.
6. PLANNED DEVELOPMENT SERVICES, LLC INDUSTRY: HOA Community Management US/AZ EMPLOYEES: 48/48 ARIZONA LOCATION: Peoria TOP US EXECUTIVE: Lori Rutledge, President and CEO WEBSITE: pdsaz.com With a flexible work schedule, relaxed dress code, free monthly lunches, cookies and popcorn every day, Planned Development Services, LLC is an employee-friendly office where the team works hard and has fun doing it. The company hosts Halloween and Christmas cubicle decorating contests and boosts teamwork with organized team building events throughout the year. To keep everybody in shape, there is a large office dedicated as a gym, with various cardio machines, yoga mats, balance balls and free weights. The PDS Team pride themselves on being a very philanthropic and always giving back with various projects throughout the year.
At Architekton, the productive work environment is conducive to empowerment, collaboration and plenty of fun. They are driven to produce great work through a client-focused design process. The building has a courtyard that employees use for ping pong, corn hole, BBQs and other stress relieving events and activities. The open office environment allows for occasional fun outbursts such as snowball fights, drone flights and Nerf gun battles. The center of the office is an open “living room” where the entire office takes part in group activities and presentations. Employees gather together to volunteer with Tempe Cares, assisting the community with clean up and repair projects. Other volunteer outings include Feed My Starving Children and a holiday family sponsorship.
8. ORCHARD MEDICAL CONSULTING INDUSTRY: Healthcare - Insurance/Services US/AZ EMPLOYEES: 67/43 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Robin Orchard, President and Owner WEBSITE: orchardmed.com Recognizing a job well done is a key component of the work culture at Orchard Medical Consulting. Management conducts Friday Spotlights on a staff member to showcase what they do and get to know them better. Each year before the company seminar, staff members nominate and vote for team members for: Rookie of the Year, Unsung Hero, Emerging Leader and Lifetime Achievement. The company enjoys fun team building outings such as Epic Escape Room, appreciation lunches or happy hours to celebrate benchmarks or record breaking achievements.
A family-focused company, Vertech Industrial Systems provides free or discounted tickets to local family entertainment or sporting events and immediate family members are invited to all corporate events. The company provides numerous annual events and parties with the owners of the company attending Family Day. In the office, employees enjoy free snacks, games at the ping pong table and Smoothie Wednesdays. There are Friday morning bagel meetings every week.
10. ASHTON TIFFANY, LLC INDUSTRY: Risk Management US/AZ EMPLOYEES: 88/88 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: John Ashton, Principal; Michael Tiffany, Principal WEBSITE: ashtontiffany.com Ashton Tiffany provides a 100 percent company-paid benefits package and a focus on wellness with weekly yoga sessions and a fitness track with lap counters available for use, a 401(k) with company match and generous PTO and tuition reimbursement allowances. The company hosts quarterly sessions to help educate staff on retirement planning, healthy eating, meditation, mindfulness and other healthy living topics. Employees find time to relax in the fully stocked employee lounge which includes a table top video game console, pop-a-shot basketball game, foosball table, shuffleboard table, satellite TV, snacks, books, games and puzzles. The company has a fun atmosphere with themed parties, paper airplane contests, scooter races, random acts of wackiness, dress-up days and more.
11. GEORGE BRAZIL PLUMBING AND ELECTRICAL INDUSTRY: Services - Other US/AZ EMPLOYEES: 62/62 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Marc Erpenbeck, President WEBSITE: georgebrazilplumbingelectrical.com At George Brazil, employees take part in numerous fun company events including holiday parties, a kids’ party, a Halloween party, picnics and visits to the zoo and a water park. The office provides birthday cards and gifts for every member of the employee’s family along with gift cards and gifts for every major holiday. Staff benefits from quarterly profit sharing in addition to yearly Christmas bonuses. The office has a relaxation room with a massage chair. There is a fully equipped gym with stateof-the-art equipment for all types of fitness. A nail technician provides nail services on a bi-weekly basis. Every week, departments take turns choosing a catered lunch theme.
12. BETTER BUSINESS BUREAU, INC. INDUSTRY: Non-Profit US/AZ EMPLOYEES: 79/78 ARIZONA LOCATION: Phoenix, Lake Havasu City, Prescott, Yuma TOP US EXECUTIVE: Matthew Fehling, President and CEO WEBSITE: bbb.org Better Business Bureau takes care of its employees with a community snack closet, flex hours and a Zen room for relaxation. The leadership team recognizes employees who go above and beyond with BBB Bucks. Good Stuff Awards empower all employees to thank a colleague by placing it on a public board, then monthly all of the entries are drawn for BBB Bucks. One day per quarter employees are encouraged to volunteer with the charity of their choice on behalf of BBB.
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15. CLEAR TITLE AGENCY OF ARIZONA
17. HOMEWATCH CAREGIVERS
INDUSTRY: Education Technology US/AZ EMPLOYEES: 25/25 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Mike Olsen and Teddy Garland, Co-Founders WEBSITE: proctorio.com
INDUSTRY: Real Estate US/AZ EMPLOYEES: 73/73 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Bart Patterson, CEO WEBSITE: cleartitleaz.com
INDUSTRY: Healthcare - Provider US/AZ EMPLOYEES: 25/25 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Daniel Fern, Partner WEBSITE: homewatchcaregivers.com/phoenix
This locally owned company supports each employee’s career development through ongoing training opportunities including certifications or business education workshops and conferences. Employees build strong connections by volunteering in the community at Boys & Girls Clubs of Arizona and Maricopa County Health Foundation. Clear Title treats employees to fun activities including a Diamondbacks game, Phoenix Zoo and a variety of other family friendly events.
Homewatch Caregivers promotes a work environment based on respect, appreciation, and joy and happiness. The company offers programs and training that enable their staff to continue expanding their knowledge and skills. As part of their community outreach, each employee is allowed to contribute several hours of paid time a week towards a volunteer initiative of their choice.
Professional development opportunities, flexible work schedule and employee recognition are all part of the cultural fabric at Proctorio. Employees can enjoy a fully-stocked 24-hour kitchen, a bike repair and storage facility and healthy food options provided by the company. Breaks for walking and exercising are provided daily. To build teamwork, monthly “Business Update Review” meetings are held at rotating times in order to allow all employees to attend. Different employees present each month in order to allow each employee to have a leadership role as well as a voice in the business.
14. AVISOLVE INDUSTRY: Technology US/AZ EMPLOYEES: 36/30 ARIZONA LOCATION: Gilbert TOP US EXECUTIVE: Tony Meisner, CEO WEBSITE: avisolve.com Avisolve is a leading Value-Added Reseller with a strong local presence and global reach. As trusted advisors, they help clients identify IT pain points and build a road map towards resolving them, thereby providing clients with solutions that range from replacing a fleet of laptops to building a new data center. Avisolve recognizes the value of technology and innovation; by utilizing an extensive strategic partner base, they are capable of not only providing competitive pricing on over a million products, but also in their architects creating the most efficient solutions based off client needs.
16. LONGBOARD ASSET MANAGEMENT INDUSTRY: Financial Services US/AZ EMPLOYEES: 32/31 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Cole Wilcox, CEO WEBSITE: longboardmutualfunds.com At Longboard Asset Management, the company philosophy centers on freedom and responsibility. Employees have unlimited paid vacation and are trusted to make the best decisions to get work done and enjoy their life outside of work. Longboard believes in creating a community of employees and their friends. Longboard holds multiple events throughout the year, which include baseball games, Escape the Room challenges, and happy hours. Longboard also encourages all employees to volunteer in the community each quarter. Longboard often puts together a group volunteer project so that employees are giving back together.
18. ARIZONA STONE & ARCHITECTURAL PRODUCTS INDUSTRY: Other US/AZ EMPLOYEES: 43/43 ARIZONA LOCATION: Mesa TOP US EXECUTIVE: Bill Burke, CEO WEBSITE: arizonastone.com Arizona Stone is committed to our “ team members experience.” This is fostered through recognition that our team members are the face of Arizona Stone in our various marketplaces, and company a culture committed to our team members growth professionally and personally.
19. IDEAS COLLIDE INDUSTRY: Advertising - Public Relations Marketing US/AZ EMPLOYEES: 43/36 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Matthew Clyde, President and Founder WEBSITE: ideascollide.com Ideas Collide is a strategic communications firm that specializes in designing integrated marketing solutions that make an impact. Founded with a team-first approach to business, the agency’s core values include: love the team, love the work and practice giving customer love. Founded on the idea
that creative insight must be coupled with research and analytics to create an effective marketing plan, Ideas Collide specializes in designing fully integrated marketing solutions that deliver high impact results. Our approach is simple – we invent ideas and integrate solutions to create impact. We like to tell our clients that we are their big ideas department, because we’re here to go beyond the ordinary and expected and produce the unique campaigns and content they deserve. With offices in Phoenix and Portland, Ideas Collide serves a range of local, national and global clients in industries including hospitality, nonprofit, technology, beauty, health care, entertainment, retail, education and more.
20. AXOSOFT INDUSTRY: Technology US/AZ EMPLOYEES: 30/30 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Lawdan Shojaee, CEO WEBSITE: axosoft.com Axosoft provides an office space where employees can bring their dogs to work, take fitness classes five days a week, enjoy catered lunches twice a week and the option to work from home if the need arises. After just one year of employment, staff members can take an all-expenses paid domestic vacation. Incentives abound for all employees. There are cash bonuses, based on overall employee/company performance, stock options, and even a relocation bonus within five miles of the office location. Employees regularly enjoy team building days, team dinners and lunches.
21. CAMPUSLOGIC INDUSTRY: Technology US/AZ EMPLOYEES: 50/50 ARIZONA LOCATION: Gilbert TOP US EXECUTIVE: Gregg Scoresby, CEO WEBSITE: campuslogic.com With flexible schedules and four weeks of paid time off, employees at CampusLogic
34 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR SMALL COMPANY RANKINGS U.S. 25 – 99 Employees enjoy the benefits of a truly employee-centered company. To promote a family first environment, the company is very flexible with work schedules including start time, end time, working from home and taking time off. The company often goes off-site to movies and amusement parks and hosts company socials.
22. THE JAMES AGENCY INDUSTRY: Advertising - Public Relations Marketing US/AZ EMPLOYEES: 30/30 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Veronique James, CEO WEBSITE: thejamesagency.com Building camaraderie, The James Agency hosts bimonthly team building activities and an annual expenses-paid company-wide retreat. Employees enjoy a casual, flexible work environment. There are no cubicles, every day is casual Friday and kids and dogs are welcome. There are monthly education seminars on agency-wide or industry trends, tips and tricks of the trade along with lunch provided for all staffers. The agency celebrates birthdays and large milestones and bestows a monthly MVP award including covered parking for the month and an extra half paid time off day.
23. SINFONIARX, INC. INDUSTRY: Premier Medication Therapy Management US/AZ EMPLOYEES: 83/68 ARIZONA LOCATION: Tucson TOP US EXECUTIVE: Dr. Kevin Boesen, CEO WEBSITE: sinfoniarx.com SinfoniaRX provides a flexible working environment including flexible hours and work from home options. A unique management and leadership development training program includes improv comedy training. The fully stocked kitchen features a high-end electronic barista machine. Employees have access to free company swag that includes logo LL Bean backpacks; Nike shirts and
Loudmouth Golf pants. The company promotes a fun environment with on-site activities including a basketball hoop, ping pong, billiards and in-office happy hours and end-of-year champagne toasts.
24. ORIGINAL BREAKFAST HOUSE INDUSTRY: Restaurant US/AZ EMPLOYEES: 30/30 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: John Stidham, Owner WEBSITE: originalbreakfasthouse.com The Original Breakfast House creates an employee friendly environment by offering free food during work, providing scholarship opportunities to attend community college and to participate in team sports and discounts to employees and their families while off duty. Each year, the company hosts a big holiday party for the staff and their families. Employees have the opportunity to serve in the community through the company’s partnerships with non-profit agencies.
25. ROSE LAW GROUP INDUSTRY: Legal US/AZ EMPLOYEES: 41/41 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Jordan Rose, President and Founder WEBSITE: roselawgroup.com From inspirational weekly team meetings to Friday Fun days, where once a month employees spend a Friday afternoon doing all sorts of fun activities such as training games, cart racing, Top Golf and karaoke, Rose Law Group provides a fun atmosphere. Birthdays are celebrated with a treat of their choice and a firm gathering. Each spring there’s a week-long squirt gun elimination game. The firm also provides maternity leave, cord blood banking and inhome help for new parents.
26. FRAZER RYAN GOLDBERG & ARNOLD, LLP INDUSTRY: Legal US/AZ EMPLOYEES: 49/49 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: James Ryan, Managing Partner WEBSITE: frgalaw.com Frazer Ryan Goldberg & Arnold focuses on work-life balance by promoting family first and flexibility. Employees work hard and share in many fun activities and events such as an annual community service project, and annual HALL golf tournament, potlucks, brown bag lunches, a family picnic, a holiday gift exchange, pumpkin carving contest and quarterly happy hours. To encourage teamwork, the company offers several team building events throughout the year.
27. POTTER’S HOUSE APOTHECARY INDUSTRY: Compounding Pharmacy US/AZ EMPLOYEES: 45/45 ARIZONA LOCATION: Peoria TOP US EXECUTIVE: Dr. Kevin Borg, President and CEO WEBSITE: pottershouserx.com Potter’s House Apothecary offers a robust benefits package including medical, dental, vision, 401k, profit sharing, a Christmas bonus, paid time off, holiday pay and an employee discount. Every month the company provides a catered staff lunch and hosts multiple yearly team building events including a Christmas party, clothing exchange, Halloween costume contest, ugly sweater contest, spring training, bowling and laser tag. Employees are able to schedule work around appointments and events and are not expected to work nightsor weekends.
28. AB&R® INDUSTRY: Technology US/AZ EMPLOYEES: 37/37 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Mike Stryczek, CEO WEBSITE: abr.com A birthday floating holiday that can be used for any date after your birthday and the Eagles Club, an annual all-expenses paid long weekend trip to a resort location based on merit and overall achievements throughout the year are among the employee perks. The Celebrating Accomplishments program rewards quarterly winners with gift cards and movie tickets. And, if the team meets their numbers for the day, they receive an extreme casual day when they can sport shorts and flip flops.
29. JABURG WILK INDUSTRY: Legal US/AZ EMPLOYEES: 75/75 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Gary Jaburg, Managing Partner WEBSITE: jaburgwilk.com Jaburg Wilk provides a wide variety of educational and training opportunities for employees. In addition to engaging consultants to lead workshops on communication and management, the company brings in a professor who leads group talks on emotional intelligence several times during the year. Employee recognition is key at Jaburg Wilk as is employee advocacy.
30. ALL THINGS METAL, LLC INDUSTRY: Construction US/AZ EMPLOYEES: 39/39 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Timothy Rock, CEO and Managing Partner WEBSITE: atmphx.com Starting with our team members and a family oriented culture, All Things Metal (ATM) has been Building Iron-Strong Relationships for 15 years. With programs promoting our
TopCompanies.AZcentral.com | TOP COMPA NIES 2017 | 35
associates to win not only on-the-job through our apprenticeship program and ongoing training, but in their personal lives too (some of those include Dave Ramsey’s Financial Peace University & first-time homebuyer education with incentives). Quarterly culture events are an opportunity to show our appreciation for our team with multiple giveaways of extra paid-time-off. ATM then encourages team members to use PTO to build IronStrong Relationships with friends and family.
31. GCON INC. INDUSTRY: Construction US/AZ EMPLOYEES: 48/48 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Michael Godbehere, President and CEO WEBSITE: gconinc.com
With an emphasis on professional development, GCON provides employees the training and leadership skills they need to be successful. Quarterly Team Builds foster professional growth and internal relations. The company promotes safety for both office and field employees and provides annual safety training. To help employees stay fit, a personal trainer is available to all employees and has a full gym in the office. The company provides 100 percent coverage of health and dental for every employee.
carts, yoga classes, ping pong games, fitness center reimbursement—those are all perks employees can expect at AppointmentPlus. The company allows flexible work schedules for staff. To promote a family friendly work culture, the company allows employees to bring pets to work and provides a “no recitals missed” policy whereby staff can leave during the work day to see a school or other child-related event.
33. CLEVER INVESTOR, LLC 32. APPOINTMENTPLUS INDUSTRY: Technology US/AZ EMPLOYEES: 60/58 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Bob La Loggia, CEO WEBSITE: appointmentplus.com Catered lunches, waffle trucks, ice cream
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INDUSTRY: Education US/AZ EMPLOYEES: 35/35 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Cody Sperber, Founder and CEO WEBSITE: cleverinvestor.com Clever Investor has fun company events throughout the year including the Annual
Ugly Sweater contest and Halloween Costume Contest where the winner is chosen by employee votes and a Cash Prize is awarded. The company hosts holiday parties and fun outings to the Escape Room, Octane Raceaway and Top Golf. Clever Investor gives back through a variety of donation drives throughout the year. In addition to all of the events they have an InHouse Executive Chef who prepares and serves lunch daily. Eligible employees are offered bonuses dependent upon performance. All employees vote for the quarterly Above and Beyond employee who goes above and beyond their job duties.
36 | TOP COMPA NIES 2017
TOP COMPANIES TO WORK FOR SMALL COMPANY RANKINGS U.S. 25 – 99 Employees
34. LANDINGS CREDIT UNION
36. LUCID AGENCY
INDUSTRY: Banking US/AZ EMPLOYEES: 66/66 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Margaret Hunnicutt, CEO WEBSITE: landingscu.org
INDUSTRY: Retail US/AZ EMPLOYEES: 62/62 ARIZONA LOCATION: Gilbert TOP US EXECUTIVE: Al Silverberg/Rick Steele, Owners WEBSITE: selectblinds.com
INDUSTRY: Digital Marketing/Advertising US/AZ EMPLOYEES: 25/25 ARIZONA LOCATION: Tempe TOP US EXECUTIVE: Scott Kaufmann, President WEBSITE: lucidagency.com
Landings Credit Union takes care of its staff by providing 0% Interest Free Employee Loans. All employees are eligible to receive an annual bonus and referral payouts and incentives by referring business to the company’s business partners. The company ensures open, consistent communication between executive management and staff and often provides fun team building activities. Employees can participate in several community service events throughout the year in which they donate to wear jeans and sneakers for an extended period of time.
To create a fun, motivating atmosphere, SelectBlinds.com serves donuts, bagels and other food almost every other day, offers a break room with free Netflix, Amazon prime movies, a couch to nap on and an arcade. Occasionally, the team closes down the office to do something fun like go to a movie or go bowling. Every year the office participates in a Halloween challenge which involves dressing up and decorating the office, then offering tours.
Lucid Agency provides flexible scheduling for employees who wish to continue their education or provide volunteer services. provides paid medical dental and vision health care, short and long term disability for full time employees, and a 401k plan and a financial adviser firm on retainer for all employees. Staff gets 28 paid time off days of their choice. The company creates a friendly, relaxed atmosphere by providing a ping pong table, foosball table, cornhole set and a popcorn machine and stocked bar cart. There are competitions throughout the
year, including the Annual Salsa Challenge. Employees have the opportunity to nominate their favorite charity for pro bono work.
37. LEADMD INDUSTRY: Consulting US/AZ EMPLOYEES: 32/32 ARIZONA LOCATION: Scottsdale TOP US EXECUTIVE: Justin Gray, CEO WEBSITE: leadmd.com LeadMD recognizes that beyond the plentiful bean bags, ping pong and video games that adorn its open floorplan, engaged employees are the true determinate of their culture and their success. To foster an environment where everyone ‘leans in’ LeadMD sponsors the continuing education for each of its tribe. Certifications, conferences, workshops and classes are all com-
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pany subsidized as necessary continuing education. In the office, the company has implemented a fitness and charity program where the steps of each employee equate to charitable donations to organizations the tribe members feel strongly about. Tying it all together is a gamified rewards system entitled LeadMD+ which incentivizes the team to give thanks. Each week the best example of kudos is selected and individual who nominated as well as their nominee spin a large wheel full of prizes from lunch with the CEO to cash money to a pedicure with one of the leadership team.
38. STARDUST NON-PROFIT BUILDING SUPPLIES INDUSTRY: Non-Profit US/AZ EMPLOYEES: 35/35 ARIZONA LOCATION: Mesa
TOP US EXECUTIVE: Karen Jayne, CEO WEBSITE: stardustbuilding.org Stardust Non-Profit Building Supplies values a happy and healthy workplace which the organization achieves by providing flexible work schedules, ample vacation and sick time benefit, and birthdays off with pay. The building material reuse organization also promotes career advancement by providing leadership development and training opportunities such as reimbursement or assistance with certifications, business education workshops and conferences. Employees also enjoy numerous staff activities and events throughout the year including an annual employee picnic, quarterly all-agency meetings with breakfast provided, and yearend holiday party where team members can win a variety of prizes.
39. SERENDIPIT CONSULTING
INDUSTRY: Advertising - Public Relations Marketing US/AZ EMPLOYEES: 23/23 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Alexis Krisay, Partner WEBSITE: serendipitconsulting.com
INDUSTRY: Advertising | Public Relations Marketing US/AZ EMPLOYEES: 82/82 ARIZONA LOCATION: Phoenix TOP US EXECUTIVE: Bill Lavidge, CEO WEBSITE: lavidge.com
Creating a work environment that boosts creativity and positivity, Serendipit offers team happy hours, national beer day and on-site biweekly yoga classes to promote a healthy body and mind. Employees provide pro bono work for Boys & Girls Clubs of Metro Phoenix and volunteer at Feed My Starving Children. Annual events include a beer golf tournament, Valentine’s Day candy bar, spring training game day and a unique team bonding event such as horseback riding or a bowling outing each year.
“Have Fun” is part of Lavidge’s company mantra. The company hosts many staff events and parties including an annual holiday party and summer party. The office space includes a cafe, satellite and cable TVs, a foosball table, pinball machine and an open-office environment for collaboration. Employees can enjoy a food and beverage cart for Friday Happy Hour. There are unique, fun spaces located throughout the office where employees are able to get away and relax or do work in a different environment.
AZ EMPLOYEES: 445
JUSTIN SIGG, DIRECTOR OF BUSINESS OPERATIONS
erotek is in the business of helping people find the perfect career fit – so it’s no surprise that the company ensures its own employees have room to develop professionally.“We seek out a very specific type of person to work here,” Justin Sigg, Director of Business Operations at Aerotek, said, highlighting that the company values “character over competency.” “We look for people who have overcome adversity, have a very competitive mindset, and yet are humble and selfless,” he said. “We want people who have a strong desire to win, but yet are willing to put others interests before their own. That’s a unique combination.” And once employees are part of the Aerotek family, they typically stay on for long stretches of time, mainly due to the organization’s emphasis on allowing its employees the opportunity to grow. “Our company is very big on promoting from within and not hiring externally,” Sigg said. “Everybody has the opportunity to move up, and move up quickly based on performance and leadership characteristics.” In order to clear a pathway of ongoing opportunities for its
1540 W. Fountainhead Pkwy., Tempe, AZ 85282
employees, Aerotek provides a robust professional development program for its workers, and also has a mentorship program for new hires. The mentorship program, a 13-week program during which a more senior staff member regularly meets with a newcomer for 30-60 minute weekly sessions, formalizes an intrinsic part of the company culture: Always keep learning and striving for excellence. That excellence translates to Aerotek’s relationships with its clients, for which it provides top of the line staffing services in a number of fields. “We look for great companies [to work with],” Sigg said. “We don’t work with just anybody, because our name and our reputation is on the line.” A core consideration for Aerotek when making its own internal hires is that of diversity and inclusion; it’s central to the company’s values. Aerotek strives to ensure that each of its teams are diverse and open to a variety of perspectives, which the company maintains is central to its success. Ultimately, a focus on finding passionate individuals is just what makes Aerotek so good at what it does.
“What we do is not easy,” Sigg. “Our product is people, which at times can be unpredictable, but it is so rewarding to help someone find a career they love. It’s also extremely rewarding when our clients tell us that we really impacted their business positively.” n
38 | TOP COMPA NIES 2017 Charles Schwab & Co. .............................25
Planned Development Services, LLC ........32
Clear Title Agency of Arizona ....................33
Potter’s House Apothecary ......................34
Clever Investor, LLC .................................35
Landings Credit Union .............................36
Credit Union West ...................................29
Direct Energy ..........................................25
Larry H. Miller Avondale Dodge ................26
Renters Warehouse .................................28
All Things Metal, LLC ...............................34
Discover Financial Services ......................24
Rider Levett Bucknall Ltd. ........................28
Alliance Home Loans ...............................29
DriveTime Automotive Group ....................25
Rose Law Group .....................................34
American Express ...................................25
EBCO, dba La-Z-Boy Furniture Galleries....28
Learning A-Z ...........................................29
Rummel Construction, Inc. .......................29
American Technologies, Inc......................22
Edward Jones .........................................22
LGI Homes ..............................................29
Ryan, LLC ...............................................22
Endurance International Group .................25
Equity Methods .......................................30
LiveOps, Inc. ...........................................27
Sentinel Technologies Inc. ........................26
Arizona Stone & Architectural Products .....33
Fairmont Scottsdale Princess ...................26
Longboard Asset Management ................33
Ashton Tiffany. LLC ..................................32
Frazer Ryan Goldberg & Arnold, LLP ........34
Lovitt & Touché........................................28
ASU Enterprise Partners ..........................28
GCON Inc. ..............................................35
Lucid Agency ..........................................36
SiteLock, LLC. .........................................29
General Motors Arizona IT Innovation Center .25
MassMutual Arizona ................................32
Stardust Non-Profit Building Supplies .......37
George Brazil Air Conditioning & Heating ...30
MC Residential ........................................30
StormWind Studios ..................................28
BDO USA, LLP ........................................24
George Brazil Plumbing and Electrical ......32
McCarthy Building Companies, Inc. ..........22
Stryker’s Sustainability Solutions Division ..24
Better Business Bureau, Inc. ....................32
Grant Thornton LLP .................................24
MedAire, Inc ............................................30
Taylor Morrison ........................................24
Bishop Fox ..............................................30
Homeowners Financial Group USA ...........26
MRA Associates ......................................30
The James Agency ..................................34
Bryan University ......................................29
Homesmart International ..........................26
Navy Federal Credit Union........................22
Burns & McDonnell ..................................24
Homewatch CareGivers ...........................33
New Horizons Learning Group..................26
Camden Property Trust ............................22
Hyatt Regency Phoenix ............................29
Vertech Industrial Systems .......................32
Ideas Collide ...........................................33
NextNet Partners, LLC .............................30
Vi at Silverstone .......................................24
Jaburg Wilk .............................................34
Orchard Medical Consulting .....................32
Voya Investment Management..................28
JDA Software, Inc. ...................................25
Original Breakfast House .........................34
Jennings, Strouss & Salmon. ....................26
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