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123 Four Street San Antonio, TX 78207 (210) 555-7517 THIS COULD BE YOUR RESUME OBJECTIVE Obtain a customer service position where I can maximize my peopleoriented experience, communication skills, my problem analysis and problem-solving abilities.


HIGHLIGHTS OF Over five years’ experience with SKILLS AND the public ABILITIES Friendly, professional and communicates creatively with all cultures and financial levels. Proven skill in assisting customers resolving complex electronic device problems. Self-motivated and confident in making independent decisions. Very well organized and able to meet deadlines.

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EXPERIENCE XEROX CALL DIRECTOR 9 Feb 2015 – 19 Jun 2015 Xerox, San Antonio, Texas Responded to telephone inquiries and complaints using standard scripts and procedures. Gathered required information and researched inquiries and logs customer calls. Communicated appropriate options for resolution in a timely manner, then informed customers about available services according to assessed customer needs. APPLE PRODUCT CALL DIRECTOR 19 Aug 2013 – 12 Jun 2014 Volt Management Corp, San Antonio, Texas Empowered internal and external customers with quality solutions. Managed a high-volume of inbound calls, fast-paced workload while consistently delivering top-tier performance. Responsible for interactions between Page 3


developers as business partners with Apple. Managed developer enrollments and updates for accounts with Apple products. RESTAURANT CASHIER/COOK 31 Jan 2012 – 16 Jun 2013 Whataburger Restaurant, San Antonio, Texas Maintained sanitation, health, and safety standards in work areas. Cleaned food preparation areas, cooking surfaces, and utensils. Verified that prepared food meets requirements for quality and quantity. Prepared food order slips and received verbal instructions as to food required by patron and prepare and cook food according to instructions. HORTICULTURIST ASSISTANT 11 May 2009 – 30 Nov 2009

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McLellan Botanicals, San Antonio, Texas Installed and maintained plants in temporary and changed exhibits as needed. Assisted with the maintenance of plants to include but not limited to watering, pruning, planting, grooming, fertilizing all plants. Assisted the Senior Horticulturist with developing designs, selecting and ordering plants for changing exhibits. CASHIER 8 Feb 2006 – 14 May 2008 R&S Dairy Queen, San Antonio, Texas Correctly operated point of sale terminals when processing customer’s orders. Maintained inventory of supplies and developed a complete understanding of menu to Page 5


answer customer’s inquiries. Accurately maintained balance of all sales that went into the cash register. Performed additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area.

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EDUCATION HIGHLANDS HIGH SCHOOL, SAN ANTONIO, TEXAS COMPUTER Apple or Macintosh Computers, SKILLS Data Entry Terminal, Email Software, Internet Browser, Peripheral Devices, Personal Computers, Word Processing Software REFERENCES UPON DEMAND

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New from RLPro Consulting - MAGAZINE RESUME  

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New from RLPro Consulting - MAGAZINE RESUME  

A new and dynamic way of publishing your resume. Send an email now to getmyresume@rlproconsulting.com for details.

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