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Design for Manufacturing Innovation 1


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The Design for Manufacturing Innovation certificate program, created by RISD Executive Education (RISD EE) is a new, customized, business development program that helps companies lead manufacturing innovation through design.

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Opportunity

“RISD is an iconic institution in the world of design, and manufacturing is a vitally important industry in Rhode Island’s economy. This initiative gives us a unique opportunity to harness the power of each toward improving the state’s capacity for innovation and economic growth” —Stefan Pryor, RI Secretary of Commerce

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“True innovation lies in collaboration, and as we collectively work towards developing the big ideas and big actions that will design the future, this grant offers an exciting opportunity to strengthen the partnership between education, government, and business in our state” —Rosanne Somerson, RISD President 3


Context

The Design for Manufacturing Innovation (DfMI) certificate program was supported by a grant from the Office of Economic Adjustment, U.S. Department of Defense, awarded to Commerce R.I. as part of a larger $2.9 million initiative focused on building the innovation ecosystem within the manufacturing sector, and the development of an Innovation Center for Design and Manufacturing.

RISD EE was engaged to provide and pilot a robust and comprehensive certificate level Design and Manufacturing learning program that: • is specifically responsive to the existing and evolving learning needs of Rhode Island based defense-related manufacturers; • is acknowledged by a well-researched, official industry-wide Design and Manufacturing certificate; • provides participants from companies and all identified job families within the defense manufacturing sector with higher end design learning orientated towards diversification, strategic development and innovation; and • is documented in ways in which the approach, values and impact can be shared with and understood by defense related manufacturers and broader audiences

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Process

The Design for Manufacturing Innovation certificate program was developed in partnership with Polaris MEP and Rhode Island Manufacturers Association (RIMA) with insight from industry experts in design, manufacturing and economic development.

COURSE DESIGN Perform research on other industry-wide certificate programs and understand the approach, pricing model and industry recognition of these efforts.

CERTIFICATION PROGRAM Develop a design manufacturing industry training program and pilot with Rhode Island based defense manufacturers.

DISSEMINATION Publish the approach developed during the design and manufacturing certificate program and share with other OEA grantees and others.

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Program Design Design, as it applies to the manufacturing

collaboration with larger networks. By utilizing

environment, helps leaders: uncover new

an inclusive and collaborative approach to

ways of thinking about their company and

developing targeted and relevant learning,

new opportunities; build expertise through

RISD EE’s pilot DfMI curricula were adaptive

new methods and skill sets; and understand

to the evolving learning needs and input of

how to leverage the potential values of

manufacturing leaders.

PHASE 1 CURRICULUM MAP

Concept Visualization / Drawing + Communicating

End User + Opportunity Insights

Materials Exploration, Systems + Digital Integration

Introduction to Product Design

Design Thinking

Design Intelligence: Nexus of Creativity and Business

PHASE 2 CURRICULUM MAP

As a result of participant and faculty insights, sector need, and sustainability research improvements include: more focused content, blended learning format for improved access and scalability, and compressed completion.

OFFSITE

Assignments and Preparation

ONSITE (Two Day Intensive)

Design Thinking + Design Process

Design Intelligence + User Insights / Opportunities

ONLINE Platform for Information, Learning, and Collaboration

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OFFSITE

Assignments and Preparation


The certificate program focuses on: • Using design to translate future trends

• Developing new solutions to complex problems that arise in organizations, work

into stronger manufacturing growth and

and client relationships by utilizing design

breadth, with opportunities for business

thinking, tools and methodologies

advancement, diversification and resilience • Leading manufacturing innovation in

• Realizing the sustainable business and innovation potential of developing

Rhode Island, by having the knowledge

entrepreneurial, design-driven cultures

and network to accelerate design thinking, processes, strategy and management

Collaboration + Co-creation

Facilitating Design

Value Chain / Optimizing Partners

3D modeling + prototype

ONSITE (Two Day Intensive)

Material Systems and Digital Integration + Optimizing Partners / Collaboration

Design Facilitation + Leadership

Final Projects

OFFSITE Assignments and Preparation

Final Project Submission

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Community

“After completing the program, Hope Global is putting design thinking into practice: We visited an automotive OEM customer to get them to demonstrate how we use Hope Global products. We noticed extra steps the customer was taking, which led us to conceptualize and prototype dozens of new fasteners using 3D printing and we are now on the brink of commercializing a new, more complete solution” —Carlos Neves, Director of Engineering, Hope Global

“The narratives, conversations and insight the instructors provided throughout the DfMI courses definitely contributed and assisted greatly in the development of this new collection at Lumetta and it’s sincerely appreciated. Thanks for all the support!” —Bowen Wheatley, Assembly/Shipping Supervisor, Lumetta

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Participating companies:

The program received attention

T.E.A.M., Inc.

from national and local media and

Clear Carbon and Components, Inc.

agencies including:

Mandeville Sign Inc.

Fast Company

Lumetta Inc.

Artsy

Hope Global

Rhode Island Inno

Bullard Abrasives, Inc.

Providence Business News

ChemArt/ChemTec

The National Endowment for the Arts

IYRS School of Technology & Trades Taylor Box Company City of Providence General Dynamics Electric Boat Navatek, LTD Raytheon New England Boatworks, Inc. The Naval Undersea Warfare Center Apogee Precision Parts AFFOA New England Boatworks, Inc. Malcolm Company Inc. VR Industries

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“Planning needs to create and understand design first...to consider alternatives and not accept business as usual.�

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“We now have a better understanding of who and what our company is. This includes internal and external stakeholders and how we can be more empathetic to their/ our needs and requirements.”

“My company now has a plan to be more innovative. Prior to this course innovation was a dream that we hoped to stumble upon. The design thinking process has revealed a methodology to unveiling innovative opportunities.”

“What has been most exciting has been taking what we’re doing in class and directly applying it to work. Trying to immediately find a way to make the new information, methodology, insights, valuable. It’s been very exciting to have people that I work with recognize that those changes are occurring as a result of the program”

“It has brought a new and clean perspective to problem solving, one that engages people company wide.”

“I think that getting more employees involved on a level where they feel like they can influence the way we work has turned a new leaf for us. We have a very smart team, and we want them to be using their intellect / creativity to improve what we do”

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Data and Findings The DfMI certificate program has been delivered 3 times to a total of 27 New England manufacturing leaders between September 2016 and January 2018. The data visualizations in this report represent summaries of insights, drawn from participant pre and post program evaluations. Video documentation capturing DfMI activity, experience and values may be viewed at vimeo.com/risdee.

Participant Company Locations

Professions Assembly Supervisor

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Associate Art Director

4

CAD Engineer

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Chief Executive Officer Chief Operations Officer

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Construction Supervisor

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Designer Design Build Specialist Director of Engineering Economics Director Engineer Engineering Manager Lead Systems Engineer Manufacturing Manager Marketing Director Mechanical Engineer Operations Manager

5 Warwick

1 Middletown

4 Portsmouth

1 Providence

3 Bristol

1 Wakefield

3 Lincoln

1 Warren

2 Newport

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2 Pawtucket

1 Cambridge, MA

2 Woonsocket

1 Waltham, MA

President Product Manager Program Manager Project Engineer Project Manager Quality Engineer Senior Product Engineer Shipping Supervisor


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Expectations + Impact Participants indicated their work or their company’s work was different and more innovative as a result of their participation

Participants indicated the program had met their expectations

76%

96%

Design Knowledge + Awareness Average for DfMI program: Pre/Post Course Evaluations

Post DfMI participation: Average Increase per Category

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Design Driven Organization Structure

3

51%

2 1

Design Thinking Methods

0 Design Thinking Processes

Design Thinking Tools

Design Thinking Methods

Entrepreneurial Innovation Manufacturing Design Thinking Leadership in Rhode Driven Island Organization Structure Design Thinking Tools

Pre DfMI

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Post DfMI

44%

41%


Manufacturing Innovation + Design Leadership Post DfMI assessment of workplace impact

Qualitative data gathered from: “How is your work (or your company's work) different as a result of your participation in the program?�

Manufacturing Innovation New Product Ideas Methodologies for Problem Solving Prototyping & Testing

Design Leadership Collaboration Empowering Employees Empathy and Understanding

Too early to articulate

Design Leadership Application Frequency Average for DfMI program: Pre/Post Course Evaluations

Post DfMI participation: Average Increase per Category

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Use design to forge opportunities for business diversification

61%

Use design to forge opportunities for business advancement

44%

3 2 1 0 Develop an entrepreneurial, design-driven culture in my organization

Pre DfMI

Use design to translate future trends into stronger manufacturing growth and breadth

Post DfMI

Use design to forge opportunities for business advancement

Use design to forge opportunities for business diversification

Use design to forge opportunities for business resilience

Use design to translate future trends into stronger manufacturing growth and breadth

41%

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Program Development: Prototype Studio

With interest in the certificate program from the Joint Special Operations University, U.S. Naval War College and Rhode Island National Guard, as well as participant insight for a deeper level of engagement and learning that would provide the opportunity to have an inclusive, entity-wide impact, the DfMI program was modified to a 3-day prototype studio. The prototype studio is built on the belief that inclusive design can enable senior leaders to address difficult and pressing problems at scale with greater foresight, creativity and sustainability. It allows participants to build a unique framework for exploring problems, and utilize different approaches and methods for incorporating a spectrum of users into the decision-making process.

• Built on the DfMI curriculum learning of discrete courses (design thinking, design process, user research, etc.), to explore the potential of integrating the design process at scale towards complex challenges. • Deeper learning opportunity to tackle scale challenges, alongside design experts, guest speakers and senior level peers. • The immersive format facilitates an understanding of the scope of complexity involved in scale change, as well as an opportunity to design new approaches, dedicating collaborative efforts towards improving them. • With a leadership focus, participants develop new leadership skills and strategies rooted in engaging diversity as a positive and profound value, navigating complexity and co-creating innovation.

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“Normally I/we only look at what we have an impact on regardless if it is the root cause. This experience has made me aware that the impacts we can have are not the only ones we have the easiest access to. ‘Look outside your foxhole!’”

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Insights and Future Recommendations

One of the most notable outcomes of this work has been the development of a design for manufacturing innovation ecosystem in Rhode Island. This is apparent through sector awareness of new and relevant opportunities within this project, demonstrated growth in participating companies, the development of new connections between design and manufacturing partners, acknowledgment of the role and values of design within manufacturing, and a new, active network of manufacturing leaders with a distinct mindset and skill sets to help them advance innovation within their companies’ and collaboratively across the sector. Given the vision for this project, recommendations here would be most effectively explored in the context of larger grant project accomplishments and with insight from all partners.

FUTURE RECOMMENDATIONS: • Conduct 1 and 2 year impact study of DfMI certificate in participating companies, within the context of a larger ICDM impact framework • Further refine the prototype studio model to become a valuable and sustainable resource to leaders seeking to create cultures of creativity and innovation • Explore DfMI alumni engagement and development opportunities to share their knowledge and experience across RI manufacturing sector and facilitate leadership opportunities through new sector activities, as well as develop new learning experiences customized to sector needs • Collaborate with grant partners to further streamline and improve participant company experience and impact • Further explore RISD’s role as leader in design learning within the Innovation Center for Design and Manufacturing model for Rhode Island

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“I now have a more robust, more diverse set of tools at my disposal for tackling our manufacturing challenges and developing new opportunities.� 19


Based in Providence, Rhode Island and founded in 1877, Rhode Island School of Design (RISD) is one of the oldest and best-known colleges of art and design in the U.S. and across the world. RISD’s mission is to educate its students and the public in the creation and appreciation of works of art and design, to discover and transmit knowledge and to make lasting contributions to a global society through critical thinking, scholarship and innovation. As one of the first colleges of art and design in the country, creativity, innovation and entrepreneurship are part of RISD’s DNA. Through its degree programs, collaborative research services, executive and continuing education programs and careers service, RISD is a resource for creative talent, connected organizations and sustainable futures. RISD Executive Education (RISD EE) is a global studio for inclusive design, interdisciplinary learning and real world innovation. We develop and deliver user-focused, executive learning experiences that meet the needs of professional communities seeking to develop creative, confident and collaborative cultures in which innovation can happen.

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DfMI Team PROJECT LEAD PROJECT COORDINATORS

Lizzi Ross Katie Cush Gwen Ranada

PROJECT ADVISORS

Daniel Hewett Charlie Cannon Greg Victory

INDUSTRY ADVISORS

John Riendeau, Commerce Rhode Island Christian Cowan, Polaris MEP Bill McCourt, Rhode Island Manufacturers Association

CERTIFICATE CONSULTANTS

Mark Guarraia Justin Sirotin

DFMI FACULTY

Mark Guarraia

Chris Tolles

Justin Sirotin

Joseph Napurano

Charlie Cannon

Elizabeth Roche

Leslie Fontana

Justin Cook

Jorge Paricio Garcia

Bryan Boyer

Andrea Valentini GRADUATE ASSISTANTS

Jonathan W. Melendez Davidson Toban Shadlyn

COLLABORATORS

Kevin Hively, Ninigret Partners Dr. Susan M. Gracia, Learning Evaluator Rob Ranney, Videography Phoebe Shuman-Goodier, Photography Ren Whitaker, Online Learning Consultant Studio Rainwater, Design Kristin DiVona, Design Trevor Holden, Photography Megan Boyaval, Bowstring Group

Printed March 2018 21


www.exed.risd.edu 22

exed@risd.edu

@RISDExEd

RISD Executive Education - Design for Manufacturing Innovation Process Book  

RISD Executive Education (RISD EE) is a global studio for inclusive design, interdisciplinary learning and real world innovation. We develo...

RISD Executive Education - Design for Manufacturing Innovation Process Book  

RISD Executive Education (RISD EE) is a global studio for inclusive design, interdisciplinary learning and real world innovation. We develo...

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