Page 1




@ RICSnews



THE SKY’S THE LIMIT It’s time for takeoff in the airports sector 14


D • MO



S • RI C












D • MO














• RI C S

• RI C S




D • MO

S MAGAZpeople were S MAGAZinterested “A few years ago, it wasDUrare DU [in air quality]. Now I have friends asking: ‘How will it affect our kids?’”




06 DIFFERENCE OF OPINION Is road pricing the best way to reduce air pollution? We hear two points of view

14 FLYING STARTS If you thought building an airport was complicated, try funding one

38-39 CAREERS Taking control of your meetings; Gardiner & Theobald’s Jonathan Andrew MRICS

07-09 NEWS IN BRIEF Industry news, advice and information for RICS members

22 IS CO-LIVING WORKING? Shared living: radical solution to the housing shortage, or wealthy millennials’ playhouse?

40 BUSINESS Auto-enrolment

08 THINKING: BILL BROWNING Buildings take us away from nature, but biophilic design can help take us back there, comments the design consultant

26 EVERY BREATH YOU TAKE Air pollution is one of the planet’s biggest killers. Why are we being so slow to act?

11 PRESIDENT’S COLUMN The response to the Grenfell Tower disaster will require collaboration and professionalism, writes Amanda Clack FRICS

32 COLLECTORS’ ITEMS Life’s all about fast cars, fine wines and antique wristwatches … isn’t it? 34 THE VERY BEST OF HEALTH Stockholm’s New Karolinska Solna is redefining the role of the modern hospital

41 LEGAL 101 Defining the role of the principal designer 43 PROFESSIONAL DEVELOPMENT Valuing commercial renewable energy sites 45 SURVEYED The latest products for professionals 58 MIND MAP Deloitte Netherlands’ Wilfrid Donkers MRICS on the future of property data PLUS 44 Benefits 46 Events

47 Obituaries + Conduct 48 Recruitment

Views expressed in Modus are those of the named author and are not necessarily those of RICS or the publisher. The contents of this magazine are fully protected by copyright and may not be reproduced in any form without the prior permission of the publisher. All information correct at time of going to press. All rights reserved. The publisher cannot accept liability for errors or omissions. RICS does not accept responsibility for loss, injury or damage or costs that result from, or are connected in any way to, the use of products or services advertised. All editions of Modus are printed on paper sourced from sustainable, properly managed forests. This magazine can be recycled for use in newspapers and packaging. Please dispose of it at your local collection point. The polywrap is made from biodegradable material and can be recycled.


aNchOrmaN iNSuraNcE cONSultaNtS

- tickiNg all thE bOxES!

Professional i l IIndemnity d i Insurance Insurance

Anchorman Insurance – The Sole Trader, Small Practice ce and New Start Up Specialist

Can your existing Insurance Broker answer YES to all of the following? aNchOrmaN iNSuraNcE cONSultaNtS


 No Increased Excess for Home Buyer Reports  Interest Free Instalments  Pre-completed Proposal Forms  Instant Telephone Quotations  Instant In House Policy Issue  Appointment Document / Collateral Warranty Review Service Subject to underwriting criteria.


currENt brOkEr


If you have answered Yes to all of the above then you must already be insured through Anchorman Insurance. if not, please contact us for an instant telephone Quotation on 01837 55777.

Telephone: 01837 55777

Email: Authorised and Regulated by the Financial Conduct Authority.

Building surveying series: right to light The right to light is protected under common law. Just over half of a room should be lit by natural light in a residential building, and about half the room in commercial properties. This course builds on professional practice knowledge and application, helping you to: • gain a working knowledge of right to light • take the first steps to change specialisms, or add a new one to your practice • start progressing your career from a generalist to a specialist. The course provides core knowledge of right to light and applicable skills to gain the practical experience required to become fluent in the practice.

Find out more at



Untitled - Page: 1

2017-07-17 12:05:18 +0000

USEFUL RICS NUMBERS CONTACT CENTRE +44 (0)24 7686 8555 Enquiries / APC guidance / Subscriptions / Passwords / Library / Bookshop REGULATION HELPLINE +44 (0)20 7695 1670 CONFIDENTIAL HELPLINE +44 (0)20 7334 3867 DISPUTE RESOLUTION SERVICES +44 (0)20 7334 3806 SWITCHBOARD +44 (0)20 7222 7000 LIONHEART +44 (0)24 7646 6696



Do you have a comment about this issue of Modus? Email, or tweet us using #RICSmodus

MILKING IT Sir, I have been following with interest the debate about a client selling on survey reports (Linking in, p07, June). This is a common problem that I suspect will continue. The issue is simple as far as I am concerned. The survey report is the property of the client. The report is a commodity just like a pint of milk. If I go into a shop and purchase some milk, I can do what I want with it. So it is with a survey report. The client has paid good money for it and they can dispose of it as they wish. If, however, the client gives or sells it on to a subsequent buyer, that new buyer cannot legally rely on it, as there is no privity of contract and no money has passed hands between the new buyer and the surveyor. M McDonald BROADSIDE OF A BARN Sir, With reference to Mr Britnell’s letter (Small change, p05, June) the revisions to the General Permitted Development Order that allowed the conversion of redundant farm buildings into a maximum of three dwellings is one tool that could have been used to deliver smallscale solutions to the critical shortage of housing in the UK. In my experience, the intransigent attitude of local government planners has been the biggest factor in hampering small-scale developments in rural areas. Until planning officers admit that Class Q is not a windfall for wealthy landowners but a genuine solution to a serious problem, then there will be no resolution to the housing crisis. Claire Wright MRICS, CLA East, Newmarket

@RICSnews // #RICSmodus @SmithsonHill Great piece in @RICS

news Modus Magazine on the growth of #AgriTech @james7baker Good to see @Shyam

Visavadia and @GenYSurveyor make an appearance in the latest copy of @ RICSnews Modus magazine @CathieJ67 First Modus arrived today!

This whole process has just started to feel very real and very exciting! @ RICSnews #lovesurveying @DACottingham Sitting in sun catching up with #RICSmodus but wishing there were QR codes with articles for future reference. @MRICSnewmum #RICSmodus pg 11home reports should be mandatory. #RICS is there to serve & educate the public on such matters and their purpose @rewomenorg Great article by @amanda_clack in #RICSmodus magazine! “Diversity is fundamental to the future of the profession” @NickLeaney Great ambition by Norwegian, Danish & German Govts to establish a North Sea Wind Power Hub – “unchartered waters” according to #RICSmodus

NOT A DONE DEAL Sir, I am new to the profession and recently read the article Lies of the Land (p14, June) in my first copy of Modus. I was pleasantly surprised to read the article, which outlined the lack of property rights for some of the world’s poorest and, regrettably, the presence of corruption in the area of land registration. However, although the author addressed land registration from a somewhat critical standpoint, there was no contextualisation or critical understanding of the approach advocated by the referenced economist Hernando de Soto, whose theory underpins the entire process. I understand that surveyors advocating for land registration is appropriate and profitable to the profession, however, the underlying assumption that private property rights are a ready-made answer to poverty is inaccurate. Studies show that the process is not only a vehicle for corruption, but has served to push the vulnerable further into poverty and divide communities. I urge everyone working in the sector to be aware of the socio-economic circumstances of the areas they work in, particularly in middle- and lower-income countries, to avoid formalising and perpetuating poverty and insecurity. Ethics are a defining characteristic of RICS and we are all better served when we understand to the best of our abilities, the potential outcomes of our actions. Dr Philippa Stratford, assistant commercial manager, Transport for London

81,731 average net circulation 1 July 2016 - 30 June 2017

FOR SUNDAY Editor Oliver Parsons / Art Director Sam Walker / Deputy Editor Andy Plowman / Contributing Editor Brendon Hooper / Junior Designer Katie Wilkinson / Creative Director Matt Beaven / Account Director Karen Jenner / Advertising Sales Director Emma Kennedy / Senior Account Manager James Cannon / Recruitment Sales Manager Milos Maguire / Recruitment Sales Executive Albert Dunsire / Production Manager Michael Wood / Managing Director Toby Smeeton / Repro F1 Colour / Printer Wyndeham Group / Cover Image Mike Kelley / Published by Sunday, 207 Union Street, London SE1 0LN / For RICS James Murphy and Kate Symons, RICS, Parliament Square, London SW1P 3AD




News / Reviews / Opinions / Reactions


Road pricing is the best long-term solution for curbing air pollution in our cities. Discuss.

many cItIes are struGGlInG wIth the Impact of traffIc conGestIon, anD road pricing now has to be part of the solution to this problem. London has led the way in charging for road use to tackle congestion. The success of the Congestion Charge since its introduction in 2003 has allowed Transport for London to allocate road space to more sustainable transport modes: walking, cycling and public transport. The delicate balancing act between modes has stopped working, however. Traffic levels are rising again, slowing down the economy and exacerbating air pollution. The Congestion Charge now looks like a blunt instrument, charging drivers the same amount to cross central London, regardless of how far they drive or at what time. We have examined the example of Stockholm’s road charge MALCOLM BINGHAM HEAD OF ROAD NETWORK scheme, which is structured so drivers pay more at peak MANAGEMENT POLICY, FREIGHT TRANSPORT ASSOCIATION, times and if they spend longer in congested areas. Traffic has TUNBRIDGE WELLS, UK fallen significantly in the city, and remained stable. There are different ways to introduce road pricing, so the freIGht InDustry has for many years been aGaInst cities can find their own solution. But any scheme would road tolling on principle and has looked on road pricing with a similar view. need to involve charging drivers according to how much they The issue is how much will it cost and will it create double taxation by contribute to congestion. If you drive extensively in the imposing new charges on the industry not offset against others such as fuel busiest areas at congested times, you will pay more for this. duty and vehicle excise duty? Some may expect political opposition to this change, but In the current climate for tackling emissions and reducing carbon, it seems 60% of those surveyed by the London Assembly say targeted very unlikely that the government would reduce taxation on road users and, road pricing would be fairer than the Congestion Charge. therefore, the introduction of road charging brings fears that it would be an In Stockholm, two-thirds of residents voted to keep their additional tax. We must look for a system that more adequately charges road road charging scheme after it was introduced. People want users for the use of space and also gathers external costs under the banner healthier streets and to avoid lengthy delays, so road pricing of“polluter pays”. Fuel duty covers that area, but it is a crude tool that doesn’t is an option that must be considered. gather all external costs. Tackling road transport externalities and providing an incentive for a modal shift from road is the idealist dream for people and freight. What the Breath of fresh air or left fuming? idealists forget is that most freight traffic can only be moved by road, and Join the debate at, that freight shifted to rail or waterway traffic must be done in the most or tweet using #RICSmodus economical way possible, or it risks creating a massive cost to the consumer. Road pricing is a potential way of dealing with the issues, but we are a long way from understanding how to do it in a way that will not create financial penalties for the whole economy. 06




Intelligence LIVING THE HIGH LIFE Residential tower schemes of more than 50m high are on the rise across Europe Source: JLL; Skyscraper Center; Emporis, 2017 1950-59









RICS joins in launch of global construction costs standard A new universal framework that will improve construction cost prediction has been launched by a global coalition of organisations, including RICS, the Pacific Association of Quantity Surveyors and the Canadian Institute of Quantity Surveyors. The International Construction Measurement Standard (ICMS) harmonises cost, classification and benchmarking definitions to enhance comparability and consistency of capital projects. A recent report by influential thinktank McKinsey Global Institute found that ICMS will help clarify the costs of projects. Download the ICMS standard from

TAXING TIMES Foreign buyers in Sydney now face paying an 8% surcharge on property purchases and, from next year, a land tax of 0.75% will also be levied


Preparations begin for RICS’ “big 150” celebrations RICS will celebrate its 150th anniversary next year. To mark this momentous occasion, a wide programme of activities is planned to highlight the depth and breadth of surveying, and demonstrate the value that RICS professionals bring to society and to the global economy. “We want to work with RICS professionals to cement our position as the leading global professional body for the built environment,” commented Sarah Speirs, Global 150th Programme Director. “Throughout the 150th year, RICS will help to inspire the next generation. We want to attract the best and brightest to join what is becoming a cuttingedge, innovative and diverse 21st-century professional body.” Further details on the activities planned to mark the occasion will be announced in October’s Modus.


The Australian states of New South Wales and Queensland have brought in a tax on foreign property buyers, in an effort to slow the high volume of overseas money, particularly from China, flowing into local real estate markets and raising prices. As part of a package of measures to help cool the market and make properties more affordable for locals, foreign buyers now have to pay an 8% surcharge when buying properties in New South Wales, doubled from 4%. From 2018, New South Wales will also levy a 0.75% land tax surcharge on real estate investors. The state estimates the new taxes will raise more than A$1bn (£590m) over four years,

LINKING Why are we getting the basics wrong when it comes to preparing documents? STARTED BY Sue Willcock, author of Help, I’m A Manager! A Practical Guide to Success as a First Time Manager in Professional Services

I think time is the problem or rather the lack of it and our ability to decide on what is important and prioritise so that we do find the right amount of time. Continuity of thought and attention to detail is the casualty as a result. David Hunter

while Queensland estimates the move will raise almost A$100m (£59m) over the same period. The Australian government also plans to fine foreign buyers who leave their homes vacant for more than six months in a year, and will impose a 50% limit on foreign ownership in new developments. Chinese investors are likely to be the most affected by the taxes. Investment from China accounted for two-thirds of a total A$47.3bn (£27.9bn) invested in the property market in the 2016 financial year, according to government figures. Property industry lobby groups have criticised what they call the new “populist foreign taxes”. “Let’s call this for what it is – a cash grab from states prepared to play to the crowd on foreign investment and put at risk Australia’s reputation on the global stage,” commented Glenn Byres, chief of policy at the Property Council of Australia. ARE FOREIGN BUYERS’ TAXES a help or hindrance to the market? Tweet us, using #RICSmodus

REVIEWING THE LATEST DISCUSSION POINTS AT RICS.ORG/LINKEDIN Many of us share your view, and are trying to rectify this problem, as it reflects badly on the QS profession overall. However, it needs the profession collectively to pull their socks up, and we haven’t quite figured out how/don’t want to collaborate. Louise Vlatko FRICS There were no IT-based systems when I started working. Hand crafting

everything taught you to produce clear and concise information that was correct first time simply because it took so long to make any amendments. Technology has made us all lazy. Gavin Edwards This is a training issue. Software is only as good as the information put into it. Nicholas Sunderland MRICS SEP T EMBER 2017_MODUS


“Biophilia – the innate human attraction to nature – offers a framework for creating spaces that improve productivity and wellbeing and boost the bottom line”


reen building practices traditionally focus on costs of energy, water, and materials – all important topics. Yet, sometimes these design criteria neglect the most important factor: us. Human costs are 112 times greater than energy costs in the workplace. Statistics like this are encouraging occupiers, landlords and developers to demand buildings that support health and improve occupant experience. Biophilia – the innate human attraction to nature – offers a framework for creating spaces that improve productivity and wellbeing, reduce stress, and therefore boost the bottom line. Humans have evolved in the larger context of the natural environment, and therefore respond to the experiences of a place based on that connection with nature. As a result, we innately favour specific sensory interactions with nature and the spatial properties of natural landscapes. Whether one is engaging with nature by walking through a park, or simply opening a window to catch a breeze, biophilic design – the concepts of biophilia in practice – have many applications that help transform mundane settings into stimulating environments. Positive experiences of nature can elicit beneficial psychological and physiological responses, such as lowered blood pressure and heart rate, reduced muscular tension, better mental focus, lowered levels of stress hormones, and enhanced creative problem-solving abilities. Researchers at the University of Oregon found in 2011 that 10% of employee absences could be attributed to architectural elements that did not connect with nature, and that the quality of a person’s view was the primary predictor of absenteeism.



A 2015 Harvard-led study, meanwhile, found that as CO2 levels in office environments increased, cognitive function of participants was impaired by as much as 50%. These results point to the need for natural ventilation and increased airflow similar to outside conditions, in line with the principles of biophilia. An experiment conducted in a public authority building in Sacramento found that a biophilic intervention saved three times the cost of its installation. The office occupies an upper floor and, while it has large windows that look out on to trees, the desks were arranged perpendicular to them. Since the workers needed to focus on their computer monitors, seeing the view out the windows required them to turn their bodies. By rotating the desks a few degrees toward the windows, any movement in the trees outside became perceptible in the occupants’peripheral vision. This caused them to occasionally glance out of the windows, relaxing their eyes and providing them with brief mental pauses that restored cognitive focus. Moving the desks cost about $1,000 per occupant, but their call handling capabilities increased by more than 6%, resulting in savings of around $3,000 per occupant. Several leading companies already use biophilic design to improve their workspaces. The Bank of America Tower in New York is designed so that more than 80% of its occupants have a view to the outside, many of them over Bryant Park. This visual connection to nature is enhanced by the use of natural materials such as stone with visible fossils on the core walls, bamboo ceilings in the lobby, and wood grain on the handles of the entry doors. Biophilia is increasingly recognised as an important element in building design for creating spaces that support health and wellbeing. Luckily, biophilic design does not require extensive or expensive interventions to have an impact. Simply ensuring offices have views to the outside, contain plants, receive adequate daylight or have decorative nature-inspired art all help create a more inviting, healthy and desirable environment. Biophilic design is not a luxury, it is sound economic investment in our health and wellbeing. DOWNLOAD a guide to the economics of biophilic design from







CPD recording levels for 2016 hit 98% globally All practising RICS professionals are required to undertake at least 20 hours of CPD (continuing professional development) each year and record this online. RICS is pleased to announce that for the 2016 CPD year, more than 98% of members fulfilled their recording requirements. In accordance with the Rules of Conduct for Members, those who failed to record CPD for the first time in 2016 have been issued with a caution. The small number who are in their second year of non-compliance received a fine, and details of those sanctions will be published at RICS aims to help all members meet their CPD obligations, regardless of their background. If there are extenuating circumstances, such as a disability as defined by the UK Equality Act 2010, long-term illness or other compassionate grounds, then exceptions may be made and these will be dealt with on a case-by-case basis. This may include reasonable adjustments in the number of hours undertaken or an alternative method of recording CPD. If you believe you are unlikely to meet the minimum requirements, or require support in recording CPD, you should contact RICS as soon as possible for further advice, and well before the recording deadline of 31 January. Remember to record all your activities at Canada date set for 2017 Annual General Meeting The 2017 RICS Annual General Meeting will take place at the Shangri-La Hotel in Toronto on 7 November. RICS professionals are welcome to join the meeting, either in person or remotely. Further details about how to do this can be found at

HOME HELP The service promises to make life easier for surveyors, landlords and estate agents

Viewber What’s that? An outsourced viewing service to help surveyors, vendors, buyers, landlords or tenants gain access to a property for viewings or inspections, via a trusted third party. An example of the sharing economy, the service is particularly useful for residential agents, as well as asset and property managers, who cannot physically attend an inspection. How does it work? “We’ve built a vast network of trusted agents called ‘viewbers’,” says founder Ed Mead FRICS. “They might be retired police officers, stay-at-home parents or local professionals who work flexibly, who are happy to open doors and perform basic inspections for estate and letting agents, or auction companies or property managers, when they are unavailable.” Operating around the UK, anyone can become a viewber as long as they pass the company’s strict vetting process. Once selected to perform an inspection, they must adhere to clear guidelines. “Most viewbers tend to be older and come from professional or public service backgrounds and can supply Disclosure and Barring Service certificates – which is ideal.” How can it help the industry? Viewbers need not be property experts, but they will know the local area and be friendly and reliable. And if in doubt, they always have an agent ready to call on their phone. More than anything, the service aims to save busy agents valuable time and lost opportunities. “We are beginning to get requests from agents who will only use qualified people for certain inspections,” adds Mead, “so it could be a brilliant way for retired surveyors to earn some money and keep themselves active.”



We are on the cusp of one of the most consequential disruptions of transportation in history TONY SEBA Stanford University The economist predicts that by 2024, electric vehicles will dominate the market, as it will become too costly to run internal combustion engines.

We expect to see more unique brand marriages in the future GERALDINE GUICHARDO JLL’s vicepresident, Americas Hotels Research As hoteliers look to maximise the value of their real estate, multibranded hotels are on the rise, offering separate guest rooms and breakfast rooms but shared common areas and back-end operations. SEP T EMBER 2017_MODUS


WINDOW INTO SEOUL IS A LOTTE TO TAKE IN Step on to the world’s highest glassfloored observation deck, 468 metres above Seoul, on the 118th floor of the recently completed 123-storey Lotte World Tower. The 45mm-thick glass floor can support 500kg/m2, and with three of the deck’s walls also made of glass, it’s as close as you can get to flying above the Korean capital without actually boarding a plane. On clear days, visitors can see as far as the Yellow Sea. Meanwhile, access is gained by another world-record holder – the world’s fastest double-deck elevator, travelling at 10 metres per second up the world’s longest lift shaft.



Intelligence BANK OF MUM & DAD





Young homebuyers across the UK are increasingly relying on financial aid from their parents to purchase properties


Source: Plentific, 2017


58% UNDER 34S



Buying your first property Buying any property








UPDATE: RICS’ reaction to the Grenfell Tower fire In response to the Grenfell Tower fire on 14 June in London, RICS has created an online resource for the public, landlords, corporate occupiers and RICS professionals, containing advice on where to seek building fire safety assistance and information. In early July, the first meeting of the RICS Buildings Fire Safety Group was held, and began with a period of silence in memory of the victims of the fire. The working group will address concerns and recommendations in response to the tragedy. Chaired by David McCullogh FRICS, representative of RICS’ built environment professional 1950-59 groups, the RICS working group brings together experts from a range of disciplines including building surveying, facades, fire safety, block management, engineering, building control, and materials. Current regulations will be examined for their suitability. At the time of going to press, further guidance was issued following tests carried out by the Buildings Research Establishment (BRE) on cladding materials. The note of 28 July was mainly aimed at high-rise buildings (those above 18m) that are used as dwellings and a sleeping risk such as flats and dwelling-type accommodation. As requested, the group will also report to the Department for Communities and Local Government’s own independent expert advisory panel via RICS President Amanda Clack, who is one of its members (President’s column, right). View further information online at

“Working together, we will right the wrongs of Grenfell” AMANDA CLACK FRICS RICS PRESIDENT RESPECTED no one who saw the horrIfIc scenes that unfolDeD at the Grenfell AUTHORITY Tower fire in London can have felt anything other than shock and deepest The President’s sympathy for the victims, their families, friends and all those affected. involvement in advising the UK Alongside this, there was widespread admiration for the brave individuals government1970-79 on 1960-69 2009-16 in the1980-89 emergency1990-99 services – 2000-09 and from the local community – who did all the industry’s they could to save lives and alleviate suffering. response to the Grenfell Tower Three months on, a picture of what happened, how and why, is beginning fire is a strong to emerge. We must await the outcome of the public and police inquiries endorsement of before drawing firm conclusions. But it seems clear that a combination of the profession

failings ultimately led to what must have been an avoidable tragedy. Lessons need to be drawn from previous tall building fires in various countries so that this does not happen again. Previously in this column I have argued that chartered surveying exists to bring about positive change through a better built environment and better stewardship of the land and natural resources. I have also written that the responsible practices of individual surveyors help keep our profession great, and that our reputation gives us the authority to advocate solutions and to exercise influence. The Grenfell Tower fire is a graphic example of what can happen when systems or people fail. It requires expertise so that the causes are understood and addressed. My appointment to the UK government’s independent expert advisory panel, advising on immediate safety action, is a confirmation of the respect for our profession. It validates our expertise, our impartiality and our integrity, and my contributions have drawn on the expertise of fellow chartered surveyors and other built environment professionals. I cannot predict the conclusions of the inquiries. But I can be confident that their recommendations will be directly relevant to our profession, and not only in the UK. I can also be confident that the measures we will need to take will rely on our ability to work in collaboration with like-minded bodies. I am proud that RICS is able to do something practical to help. For everyone’s sake, let us hope that our profession’s contribution to the independent panel will help to prevent a repeat of such a terrible tragedy. Follow Amanda on Twitter @Amanda_clack SEP T EMBER 2017_MODUS


MULTIDISCIPLINARY ENVIRONMENTAL, CONSTRUCTION ENGINEERING, AND MATERIALS CONSULTANTS WITH ALLIED UKAS ACCREDITED TESTING FACILITIES • Concrete specialists • Civil/structural engineering & building surveying expertise • Structural investigation & load capacity assessment • Pre-acquisition surveys for deleterious materials • Leak detection for roofs, walls & windows • Building envelope investigations • Instrumented testing & movement monitoring • Difficult access (industrial rope access) building surveys • In house laboratories for physical & chemical inspection & testing of materials • A complete professional evaluation & advice service Email: Tel: +44 (0)1442 416668 Visit us at

Co fro ntra m c £4 t h i 0 a re mo plan nt h!

For Specialist Advice & Professional Service

Concrete Repair Association Free CPD events and guidance from the specialists of concrete repair • Regional Seminars: London: 3rd October; Birmingham: 7th November • Practical Demonstration Day: Leigh, 6th September • Online technical advice documents

Book your place today:

• On-site CPD sessions Always specify a CRA Member

The voice of the concrete and repair Always specify a CRA Member and refurbishment industry








“I can honestly say I have never landed or awarded a job as a result of a blog post or tweet”


ears ago we were told that modern technology would free our lives and we would enjoy more leisure time. Well, I’m still waiting for that to happen. In the “old days” (the 1980s), I went to the office, got my head down and went home: a simple, effective system. Now, I spend the first hour of my day reading, deleting and responding to a stream of pointless emails. Even when I’ve left work, emails transfer to my phone, beeping and flashing. Now I have the “do I look” quandary, the “it might be important” devil battling the “just leave it”angel… or is it the other way round? Before you know it you’re always at work. Secretaries used to deal with half the messages on the spot. Now 20 young fee earners will share one secretary, meaning that each spends their day replying to emails and answering voice messages, leaving little time to earn any money. Then we have social media – don’t get me started. I am now told that dozens of contacts built up over the last 35 years is not enough; I need to Link-in, blog and tweet. I can honestly say I have never landed or awarded a job as a result of a blog post or tweet. Building a reputation for integrity, quality and efficiency has to be achieved through personal contact. If I want a client to know about something of relevance to him or her, I will tell them – and rekindle the relationship in the process. Computers have changed our working lives out of all recognition, but does every aspect of this represent progress? Does it save us time, or cost us time? Business is really about relationships. No amount of online networking can beat a hand shake. Any technology that interferes with, rather than enhances, that meaningful contact needs to be used sparingly - to allow us all to get on with some real work. ARE YOU INTERESTED in writing a future Secret Surveyor column? Send your musings on the profession to




























2,000 USA

The US has more retail space than any other country in the world, but following the effects of the global financial crisis, it now seems it has too much. In 2017, major US retail chains from Macy’s to American Apparel announced store closures, indicating an oversaturation with retail space,

and there have been nine large retail company bankruptcies – as many as all of 2016. So what is going on? Several trends are changing the nature of American shopping, including the rise of e-commerce, the oversupply of malls, and an increase in spending on dining out and on “experiences”. SEP T EMBER 2017_MODUS





Last year, 3.8 billion people made a journey on an aeroplane, and by 2035 that figure is expected to double. If countries are to remain competitive in the battle to attract a new wave of air travellers, it’s vital their airports are fit for the future. So how do you plan, develop and finance this most challenging of infrastructure projects?

FLYING STARTS Words RenĂŠ Lavanchy Photography Mike Kelley



erched precariously on its Queens promontory, runways jutting into the East River, the old is – finally – giving way to the new at New York’s LaGuardia Airport. The original main terminal building, opened in 1964, was expected to handle no more than eight million passengers a year. To cope with the 15 million people who now pass through the terminal, work has been under way since June 2016 on the 1.3m ft2 (120,770 m2) LaGuardia Central Terminal B, which will provide over 50% more floorspace, enough to accommodate the 17.5 million passengers expected by 2030. While LaGuardia may be a high-profile example of America’s under-invested and worn-out infrastructure – former vice-president Joe Biden once likened it to being in “a third-world country” – it is far from the only one. “Most of the airport terminals, from small regional facilities to large hub airports in the US are ageing,” argues Dwight Pullen, Denver-based senior vice-president and national director of aviation at Skanska USA. “You can walk through them and see that.” Not only has traffic increased, so has the size of planes, Pullen notes. The taxiways at LaGuardia are too cramped for modern wide-body aircraft, and public areas too small for the passenger numbers dropped off by each plane. Nor is there space for today’s security screening procedures. It is a pattern repeated all over the country. US airports have drawn up plans for $100bn of infrastructure projects between 2017 and 2021, according to Airports Council International, but many of these plans have yet to leave the drawing board. If the US has the biggest need of renewed airport infrastructure, Asia and the Middle East may require the most extra capacity over the coming decades. The International Air


TERMINAL PROBLEM Built in 1964, LaGuardia’s original main terminal was only ever expected to cope with eight million passengers – not the 15 million that used it in 2016

Transport Association expects four of the five fastest-growing aviation markets in 2016-2035 to be in Asia, totalling an extra 1.8 billion passengers across the region. The Middle East is forecast to be the fastestgrowing region, with 4.8% growth and 244 million more passengers. “There is significantly more growth here in terms of population, GDP, middle class – each of which are key drivers of airport growth and capacity need,” says Don Stokes, an Asia-based partner in the infrastructure practice of law firm Freshfields Bruckhaus Deringer. “Among the biggest obstacles to Asia achieving its potential in terms of economic growth and GDP is the state of the infrastructure.” In the Middle East, the generators of growth are the airlines themselves, suggests Vimal Shinh FRICS, director at Turner & Townsend in Dubai. “The UAE especially and the GCC [Gulf Cooperation Council countries] are becoming large hubs. They’ve got some of the biggest airlines with aggressive growth plans,” he says. “That’s what’s pushing the demand, which is then pushing the airlines, which is then pushing the reason for these huge [infrastructure] assets, because the airlines are growing out of the assets that they have.” Dubai is spending more than $27bn over 11 years expanding Al Maktoum International Airport to be the future base of the Emirates airline. The ultimate capacity of 220 million passengers would be more than twice that of Atlanta’s HartsfieldJackson, currently the world’s busiest airport. With deep pockets and authoritarian political will, Dubai may be willing and able to afford to fund this from public borrowing and revenues. But countries with neither are turning to private finance.


Members of the ground crew The sheer scale and complexity of airport projects present a unique set of rewards and challenges, as these high-flying professionals will attest

“WORKING AT AN AIRPORT IS SUCH A COMPLEX STORY” PROJECT RUNWAY LaGuardia’s new terminal is being constructed by a consortium under a 35-year PPP agreement that is the largest in US aviation history. Two-thirds of the project’s total cost has been financed by private funds



ack at LaGuardia, a British-born quantity surveyor is picking his way round the new terminal’s construction site. On the shoulders of Lionel Dore MRICS, director at Canadian cost consultant BTY Group, rest the interests of American bond investors, who are providing $2.41bn of the $4bn budget. “We visit the project on a monthly basis. We walk the project,” Dore explains. “We have a meeting beforehand with the contractor and concessionaire to understand what’s happened in the month, how much money they are applying for, then we get out and see if that’s reflected.” That close monitoring is a prerequisite for unlocking private finance in infrastructure. The new terminal is being developed by a private consortium, under a public-private partnership (PPP) contract with the Port Authority of New York and New Jersey that operates LaGuardia. In return for financing, building and maintaining the terminal, the “concessionaire” will operate it and collect revenues for 35 years. While airport terminal PPP projects are nothing new, the LaGuardia project is the first of its kind in the US.

Public authorities, particularly in the US, often see PPPs as simply an additional pot of money they can turn to when unable or unwilling to finance investments from their own borrowing. But once an authority gets interested, advocates say, further benefits emerge. “In a PPP, the partnership is crucial. Working together with the port authority helped us define a solution for the project that went well beyond just financing,” says Farhad Soltanieh, investment director at Skanska Infrastructure Development, one of the LaGuardia consortium’s stakeholders. “We provided an innovative design, construction and operational solution that achieved the client’s objectives,” Soltanieh says. “It was more cost effective, and served the airport better from the overall delivery and operations perspective.” As revenues grow at the terminal, the consortium pays a share back to the port authority, thus ensuring the public sector can enjoy the fruits of any increased profitability. President Donald Trump has decried the state of his country’s airports, and his budget proposal promises to make greater use of »

Having an interest in large-scale, complex projects makes Birgit Werner MRICS the perfect fit for her role as vice-president of property development at Munich Airport. Since her arrival from Zurich Airport in 2014, Werner has set up a real estate unit as a core business division within the airport company, and is currently overseeing the development of further facilities, including hotels and affordable housing that will transform Munich into an “Airport City”. Nowadays, she notes, “the airports business is so volatile that you need new income streams via real estate. Hotels and parking, for example, really are cash cows for airports.” One challenge, she says, is meeting the high expectations that airport operators have for rates of return. “With profitable parking and hotels it is not a problem. But for offices, compared with the real estate market in Munich, it is tough.” “Working at an airport is such a complex story,” she continues. “It’s interesting because of where you are – you’re setting up a mixed-use development, but at a place which is, in a way, a non-market. It’s a sector with a lot of politics and a lot of stakeholder management, and this is what I’m really good at.”







OVERDUE DEPARTURE PPP has struggled to get off the ground in the Philippines, as the private sector has borne the risk of securing the relevant permits – a situation the government has finally rectified on the Mactan-Cebu airport upgrade

private finance, including PPPs, so it is likely the federal government will encourage the states and cities that run most US airports to embrace this model. It will not, however, be easy. Securing private capital for an airport requires hard work to demonstrate how that capital will be protected and repaid.


n the other side of the world from New York, private finance is upgrading Mactan-Cebu International Airport, the second busiest in the Philippines. A consortium including India’s GMR Airports is investing some $670m in upgrading the airport, which was designed for 4.5 million passengers, but handles more than eight million. Sidharath Kapur, president of finance and business development at GMR, is full of praise for how the Philippine government has worked with his firm. However, PPPs in the Philippines have had several false starts over the past decade. One flaw with earlier projects was that the state expected the private sector to assume the risk of securing the permits to build on land. The potential

delays and cost overruns involved were unpalatable to investors – a situation the government rectified on Mactan-Cebu. Access to land remains a problem in Asia: in India, the construction of a new $2.5bn privately financed airport for Mumbai is being held up by the acquisition of the necessary land, which the government failed to complete before awarding the contract. Making the numbers add up is another problem. Stokes notes that airports in emerging markets such as south-east Asia derive a relatively low share of their revenues from non-aeronautical sources, such as car parking and retail. Most comes from aeronautical revenue like aircraft landing charges. But these airports’ reliance on lowbudget airlines, he adds, means “it’s very difficult to generate the sort of revenues that you need for project finance”. This, in turn, makes airports reliant on low-cost development finance, which is limited. Kapur concedes the point about non-aero revenues, but the flip side, he argues, is that those revenues are growing much faster than in developed countries, such as India, »


Paulo Dantas MRICS has nearly 20 years’ experience as an infrastructure lawyer, focusing on public-private partnership projects and procurement. As a partner at law firm Demarest Advogados in São Paulo, he has advised bidders and worked on feasibility studies for the Brazilian government’s airport concessions programme, under which private consortia bid to finance, operate and upgrade airports. Dantas welcomes the recent reforms to the way contracts are issued, which previously saw state airports operator Infraero retaining a shareholding in each airport. Now, the winning bidder takes 100% ownership of the project company. “The way you do business is quite different when you have a state-owned company as a shareholder,” he notes. “You have all the bureaucracy and rules that the state-owned company has, and none of the private sector’s efficiency.” Brazil’s ongoing corruption crisis has rocked its major construction firms, who have pulled back from bidding for airports. Dantas believes that the bidders stepping in to replace them will be better able to focus on growing nonaeronautical revenues. “The operation [of the airport] will be the most important goal for the private players. They will be able to bring in much more money and can even consider going public. It’s quite interesting to see how it’s going to evolve from here.”


Consistently inconsistent: top 10 airport projects by cost Airports come in different shapes and sizes, so there is enormous global variation in how much they cost. But there is another reason for this variation: inconsistent approaches to the classification and reporting of cost. The International Construction Measurement Standard (ICMS), launched in July 2017, aims to change this. For the first time, cost managers will be able to go all over the world and present a standard that has been endorsed in their client’s home country or region.

$10BN $10.4BN $11.4BN $11.6BN $14BN $16BN $18.2BN $20.7BN $27BN m (2

0 09 02



i na


g, C h

orld C ub a

os |L

al, D

A i, U E

SOURCES: Timetric/Construction Intelligence Center; Reuters; National Development and Reform Commission of China; Dubai Aviation Engineering Projects, Government of Dubai; Ineco; China Daily; Los Angeles World Airports; Singapore Ministry of Transport

i New Mexico City International Airport | Mexico City, M e x

Chengdu New Airport | Chengdu, China

New Istanbul Airport | Istanbul, Turkey

Beijing Daxing International Airport | Beijing, China

Los Angeles International Airport Capital Improveme nt Progra

Long Thanh International Airport | Long Thanh, Vietna m

on Hong Kong International Airport Three Runway System | Hong K

Heathrow Airport expansion | London, UK

W Al Maktoum International Airport expansion (2014-2025) | Dubai


An ge

le s




An airport with no airplanes? Surely, you can’t be serious …

“After almost 15 years of planning … the construction of a new, large airport for Berlin has begun,” the city’s government announced with a note of relief on 5 September 2006, the day of the ground-breaking ceremony for Berlin Brandenburg Airport. Designed to consolidate Berlin’s two existing operational airports into one efficient hub, it was scheduled to open in autumn 2011. Eleven years and about five missed deadlines later, the latest plan is for it to open sometime in 2018 – by which point the volume of air traffic forecast for Berlin means it will already be operating at capacity. The cost has shot up from a 2006 estimate of around $2.25bn to as much as $8bn, although the airport company has not released an official cost estimate recently. Officially the delays have been blamed on a long list of technical problems, from faulty automatic doors that fail to close in the event


of fire, to escalators that were too short, to 90km of incompetent wiring. One of the most intractable such failings seems to have been the overly complex fire control system. Dubbed “the monster” because of its size, it relied on sucking smoke downwards instead of upwards. It has now been redesigned, dismantled and rebuilt. Some industry watchers point to an overarching failure of governance. The “engineer” in charge of the fire control system was sacked after being revealed to lack an engineering qualification, and one official and several contractors have been investigated over possible corruption. Some point to a governance structure that is too hierarchical and which lacks trained professionals; the airport’s supervisory board is dominated by local politicians. The abrupt dismissal of the design consortium in 2012 has also been blamed for causing a knowledge vacuum.


Once heralded as the final, gleaming apogee of German reunification, now the laughing stock of a nation famed for its efficiency. Just who or what is to blame for the sorry saga of Berlin Brandenburg Airport?


“I’VE BEEN LUCKY ENOUGH TO BE PULLED ACROSS ALL PARTS OF A PROJECT” Vimal Shinh FRICS has spent much of his professional life on airport and commercial projects. His first job after leaving university in the early 2000s was for BAA – now Heathrow Airport Holdings – in the UK, where he first acquired a taste for managing airport projects: “I liked the fact that there were various stakeholders involved. It was very intricate in terms of how the whole system worked, it was very challenging.” Working his way up from small, local capital projects at BAA to larger schemes, Shinh stepped away from airports to work on commercial developments in the Middle East for several years, before being persuaded to return to his current role as a director at Turner & Townsend in Dubai. “The Arab culture is very warm and welcoming. They want that to be portrayed through their airports as well,” he notes. Nowadays Shinh works for public sector airport authority clients across the UAE and the Gulf states. Depending on his clients’ needs, he can get involved in a project’s earliest stages and work all the way to completion, including conceptual design and masterplanning, and provides services such as cost estimating, cost assurance and contract administration, deploying the “basic principles of quantity surveying”. “I’ve been lucky enough to be pulled across all parts [of a project]: airfield work, assurance works, peer reviews and central processing areas,” he says.

which is reporting average growth of 20% a year: “There are opportunities for private operators to enhance their business model and create shareholder value, because typically in non-aero revenues, a large part goes into the bottom line.” That seems to be the business model for Mactan-Cebu, where much of the debt financing the upgrade is only repayable after 15 years, according to reports. This reflects the fact that the investors plan to grow commercial activities at the airport over the life of the contract, generating enough cash to repay the debt. PPPs are often lauded for commanding a tighter grip on finances, but they are not immune from cost overruns. This summer RICS joined with more than 40 other global professional bodies to launch the International Construction Measurement Standard, a set of common rules to allow like-for-like cost comparison across global construction projects for the first time. Kevin O’Grady, an associate director in Arup’s airports practice, believes the standard will benefit his UK airport clients by reducing the scope for cost creep: “The accuracy of cost information to support funding requests is paramount … robust data enables better decisions on design and cost at every project milestone gateway.” Projects whose cost is contained are less likely to be de-scoped or scrapped.


ell-resourced, well-run airports can be made more profitable and contribute more to the economy. Nevertheless, some megaprojects currently on the table will still struggle to pay for themselves. Vietnam plans to seek private investors for a $16bn airport at Long Thanh to serve Ho Chih Minh City, but still expects to contribute substantial public subsidy. Even LaGuardia’s $4bn terminal is partfunded with $1.2bn of grant money from the port authority; this may or may not reflect the relatively low landing charges paid at airports in the US. “It makes a lot of sense, provided that the risks are manageable, to have the private sector involved,”says Chris Chalk, UK-based aviation practice leader at engineering firm Mott MacDonald. “There are instances – particularly at the early stages – where the risks are too great for the private sector to take. It depends what you can charge and what the risks are on revenue. Sometimes a private company will work on certain parts of an airport.” In Turkey, for example, many

LONG HAUL Political will, plenty of land and vast wealth means Dubai can afford to spend more than 11 years and $27bn expanding Al Maktoum International Airport

terminal buildings are privately operated, while the airfield remains publicly run. Established global power or emerging economy, countries have a common goal in expanding their airport capacity to meet demand – and they are responding in different ways. The Middle East, with determined governments and relatively underdeveloped land, is powering ahead with megaprojects. China aims to build more than 70 airports between now and 2020, but other governments in the region are proceeding more slowly and with tighter budgets. The US, meanwhile, could be on the cusp of an airport-building renaissance, if it can get the projects and the financing right. Operators that fail to invest could find airlines voting with their feet, warns Chalk. “If there’s a lot of congestion, the airport will become less attractive to airlines and they may choose other destinations or put more capacity on elsewhere. Delays cost money, so from an airline perspective it’s important.” Success or failure in delivering investment could determine which countries can best compete for economic growth and jobs, suggests Dore’s fellow BTY director, Ryan Brady: “If the US falls behind in the quality of its infrastructure, it affects its ability to move goods and services through supply chains, and it impacts our competitiveness on a global scale, which is a salient topic at even the highest levels of government.” President Trump would doubtless agree. 









M Words Mark Wilding Images Nick Guttridge, Amandine Alexandra

oving to a new city can be an isolating experience. When Ed Thomas arrived in San Francisco in 2014, he had a different problem: learning the names of all his housemates. His new home contained 60 bedrooms and an entire floor of shared communal space. Thomas immediately loved the concept. It felt not just like a home, but a community. Three years later, Thomas is head of community experience at the Collective, a co-living provider with several sites across London. All are designed to offer a similar communal experience. Thomas lives and works at the company’s flagship site, a 546bedroom, purpose-built development to the north west of the city that claims to be the world’s largest co-living community. The Collective Old Oak is a cross between a trendy hotel and student halls (box, overleaf). Walking through the front door, visitors are greeted by a reception desk, over which a cinema sign spells out the message:

ALL TOGETHER NOW Residents at the Collective’s Old Oak scheme can make use of communal spaces such as the “secret garden”, either for their own events or to join in with those organised by the site’s community managers

“Honey, I’m home.”In the restaurant and bar, the tables are designed to look like giant cassette tapes. Rooms are arranged over 10 floors, each of which features a different communal space. There is a library, a cinema, a spa and a pub. Rents start at £850 a month, which covers not just all bills and cleaning, but also access to an almost bewildering array of social opportunities. Thomas is evangelical about the co-living concept. He describes returning to the UK after two years co-living and working in San Francisco: “I felt my mission was to help other people have that similar experience.” For Thomas, co-living represents the future. “I got into it by chance, then realised this is absolutely how we’ll live,” he says. From the concept’s birth in San Francisco in the early 2000s, you can now find coliving spaces in many of the world’s biggest cities. Each site varies in terms of its scale and ambition, but there are some common characteristics. Rooms tend to be tiny. Residents are instead encouraged to spend their time in shared social spaces. Operators employ community managers to organise events and create a sense of belonging. “They are the rock stars,”says Christopher Bledsoe, co-founder at US co-living operator Ollie.“They do more to define the experience of our renters than anything else. They are the ones that greet them with a smile. They are the ones that, if someone’s going

through a rough break-up, make sure they join the communal dinner for the evening.” In one sense, co-living was born out of necessity. Spiralling property prices in cities mean home ownership is now out of reach for many young people. In that scenario, coliving is an economic solution to the woes of Generation Rent. But there is another factor at play. Loneliness is typically thought to affect the elderly, but a 2010 report from the UK’s Mental Health Foundation found it was of greater concern among young people than old. “Socially, we are increasingly isolated,” suggests Thomas. Co-living provides an opportunity to forge real-world connections. This social aspect of the experience has been stretching operators’ ambitions. Yoan Kamalski is co-founder at Hmlet, a co-living operator with sites in Singapore and Tokyo. He describes his business as offering something “between Tinder and LinkedIn but linked to a piece of real estate”. The company started out renting properties with six rooms, but is now “getting bigger and bigger real estate to really start creating that community, that added value”. Reza Merchant, the Collective’s chief executive, concurs. “As we did bigger and bigger schemes, we realised the scale allows us to create a much better product. You can provide more shared space. You’ve also got more manpower to create that community. It’s difficult to do that at a smaller scale.” »



ROOM IN THE MARKET? Old Oak is currently on the market for £100m, but as yet no-one has been tempted to back an investment class hovering somewhere between student accommodation and a trendy hotel

Residents at Old Oak can choose to attend a range of gatherings. There are Friday-night drinks, movie nights and “speed-meeting” events to connect with other residents. A coding collective has been formed, as well as a poker group, and an entrepreneurship meet-up. Alice, a 19-year-old student from Switzerland, moved to the Collective after living in student halls elsewhere in the city. “It’s much better,”she says.“In the last place, the community was different. We didn’t really talk. It was me in my room just going out to school and coming back.” Clearly, co-living appeals to those looking for an active social life as well as a place to sleep. Perhaps for that reason, residents often fit a typical profile: young, single, and solvent enough to pay rents that, while not astronomical, are not insignificant, either. That said, there are no hard and fast rules. The Collective has residents in their 50s and 60s. At Ollie, residents include recent divorcees and young couples. All have made a simple calculation: that personal space is less important than community. At its Carmel Place scheme in Manhattan, Ollie offers studios of between 260 ft2 and 360 ft2 (24-33 m2). Bledsoe says those who fixate on the scarcity of space are missing the point. “For a renter who eats out all the time, how important is it to them that they have a dining room?” he asks. “If we’re creating the wrong product, the market is the ultimate arbiter. We view space as one of many factors on which people are basing their decisions.” 24 RICS.ORG/MODUS

Ollie will soon put that assumption to the test. The company recently opened its third site, a 127-unit development in Pittsburgh, about which Bledsoe is particularly excited. “Once we’ve demonstrated its success, it turns the lightbulb on for every other tertiary city throughout the country.” Other operators are set to test the sector’s appeal among investors. At the end of May, the Collective put Old Oak up for sale, seeking offers upwards of £100m, on the understanding that the company would continue to manage the site.

“That will be a good litmus test of the market,” suggests Arthur McCalmont MRICS, senior director in the residential team at CBRE. The sale marks one of the first co-living investment opportunities brought to the market. Nevertheless, “we get lots of enquiries”, he says.“If there’s a good portfolio of well-managed, high-quality stock, there will be a lot of interest.” Could it become a recognised asset class? McCalmont is cautiously optimistic: “It has relatively high turnover, there’s a lot of little units that aren’t very varied. You’re targeting quite a narrow occupier market. You get quite high management costs and also maintenance is greater. It certainly sits at the higher end of the risk curve and, therefore, investors demand a higher return.” That kind of investment could open up growth opportunities on a different scale. In June, the Collective secured planning consent for a 250-room scheme in Stratford, east London. The next phase of expansion will see it branch out to other cities, giving residents the chance to travel the world, plugging into ready-made communities every time they arrive somewhere new. Ultimately, the company believes that renting needs to be part of the sharing economy. “When you build an app or website, you spend so much time speaking to your users, trying to understand what it is they want and what’s missing,”says Thomas.“You can build a product that really suits their needs. In housing, because there’s the luxury of excess demand, people haven’t really had to stop and think, what is it that people want?” n

From little acorns: how Old Oak grew “When the Collective came to us in 2013, Reza [Merchant] had a portfolio of around 50 units and a number of developments throughout central London,” writes Andrei Martin, partner at PLP Architecture. “He saw the benefit of bringing people together in a communal setting. The buildings were not entirely conducive to this purpose. What was lacking was the way in which architecture can really help to galvanise interactions between people. “At Old Oak, we created spaces that are very different and that can be changed with time. At the moment, there’s a secret garden, a library, a games room, a screening room and a spa. There’s a sense that there’s a wealth of possibilities. You can quite

quickly change your hang-out and not feel that life is repetitive. This is something that is at the heart of architecture – spaces should surprise and delight. “Even though rooms are small, you’re not deprived of anything you’d expect to have in a studio. Every room has a double bed. All units have a private bathroom and there’s also a kitchenette that you either have sole use of, or you share with one other person. “There’s really no regulatory framework for this type of accommodation. It’s still very difficult to get the planning and regulatory approvals for such a building. Having to prove that the quality of residential living is not coupled with the dimensions was quite a big hurdle to overcome.”

Advertisement feature


THE WHOLE WORKS Not all insurance policies cover you while your home is undergoing a renovation or extension. Here’s how to make sure you’re protected


ith house prices close to record highs and recent changes to stamp duty, many people are looking to extend or upgrade existing properties as an alternative to moving. But one area often overlooked is the risks that come with such projects. Tim Slattery, personal lines underwriting manager at Hiscox Insurance, identifies several dangers that householders can face during this time. “The biggest risk is fire,” he says. “It doesn’t happen often but when it does the cost and impact on family life can be significant.” Water damage is another: “A new bathroom means additional loads on the water supply.” Often the plumbing will be tested right at the end of the works when all of the final finishes are in and many leaks can go undetected, he adds. Theft is also an issue, particularly when owners move out during work. Sometimes this can come as a result of opportunistic thieves who know that the house is empty, while on other occasions it can be due to unscrupulous tradespeople working on site. These kinds of risk can sometimes be covered by existing home insurance policies – but research by Hiscox suggests that around half of homeowners undertaking

such projects do not tell their insurer they are having work done, while even those who do are surprised to find they need to extend their cover for such situations. “Most policies contain small print saying that if you’re having work carried out then you need to tell your insurer,” says Slattery. “Some will either cancel the policy when you tell them about building works or restrict cover back to limited perils, which is essentially fire.” But the biggest danger is that of damage to the property itself, or neighbouring ones. He gives the example of a terraced house in London, where a builder was digging out a basement that resulted in a partial collapse of the house and the two either side of it. The homeowner had failed to notify his insurer of the works, invalidating his policy. And although the builder had insurance, the work it was undertaking was beyond the scope of the cover, which invalidated

its policy, too. The householder was not only left with a large mortgage on a damaged property but also faced lawsuits from both neighbours. The builder, meanwhile, folded under the pressure of the project. A good starting point for homeowners is to check out the credentials of any supplier before hiring them. “Look at whether they have experience in doing that particular kind of project,” says Slattery. “Even minor works can cause a big loss if not done properly.” The homeowner will also need to tell their insurer as early as possible, ideally in the planning stages, if they’re having work done. There’s also dedicated insurance cover, such as Hiscox’s Renovation and Extension policy, which can be added on to existing home insurance and provides cover for your home and personal possessions during any building works costing more than £75,000. “If damage occurs during the works, we’ll rectify it,” says Slattery. “We’re covering it on a full all-risk basis throughout those works. The second thing we’re providing is protection for the homeowner’s personal liability – often an area that is overlooked completely. In the event that they are held responsible for damage to members of the public or to neighbouring properties, then we will support the customer and pay those claims. “Most builders will always have some form of insurance in place, this varies from one to another,” he adds. “Don’t assume that because the builder has insurance you don’t need to worry about it.” n

FOR MORE INFORMATION about Hiscox Renovation and Extension Insurance, call 0800 840 2349, or visit


Words Jonn Elledge Photography Benedikt Partenheimer




Urban air pollution causes millions of premature deaths every year, and yet still we flock to the places that are killing us. What can we do to clean up our cities?


ritain’s most pro-Remain location at last year’s EU membership referendum was the London borough of Lambeth. So it is kind of funny that, five days into 2017, one of the borough’s main highways was in enthusiastic breach of European law. EU public health rules state that the average hourly level of nitrogen dioxide (NO2) must not exceed 200 microgrammes per m3 more than 18 times in a single year. By 5 January, according to researchers at King’s College London, Lambeth’s Brixton Road had already exceeded that limit with its 19th such breach. Were it to continue at that rate, the street would run up nearly 1,400 breaches over the year, which would

sound crazy, except that one sensor on Putney High Street did this more than 1,200 times in 2016 (see graphs, overleaf). NO2 has been linked to heart disease, asthma and cancer. In a very real sense, London is bad for your health. Not just London, though: in February, the European Commission accused the British government of repeated breaches on air pollution limits in 16 areas, including Birmingham, Manchester and Glasgow. Similar final warnings were sent to Germany, France, Italy and Spain; a failure to respond could result in hefty fines. European air, though, is Alpine fresh compared with that of some developing countries. Much of China sits under a nearpermanent haze; in January, Greenpeace warned that not a single city in northern India was complying with World Health Organization (WHO) air quality standards. A recent Imperial College study found that there are 15 cities globally where the air is so bad that exercising outside is worse for you than staying indoors and doing nothing. The term “air pollution” can encompass carbon monoxide, sulphur dioxide, ozone – anything, indeed, which shouldn’t really be found in air and tends to have nasty sideeffects when it is. Today, though, debate tends to focus on two particular things. One is particulates: tiny specks of solid matter. These can include the stuff released from burning wood, agricultural fertilisers, industrial waste-products, even the dust thrown up by vehicles. Short-term exposure can cause breathing problems; long-term exposure can cause heart or lung disease and premature death. Because they are the by-product of industry or wood-burning stoves, or the sort of material blown in on desert winds, particulate levels are highest in Asian and African cities. The WHO’s recommendation is that levels of PM2.5 – particles less than 2.5 micrometres in diameter – should not exceed 10 microgrammes per m3. In Delhi, the most recently recorded annual mean figure was 122. By way of comparison, it was 18 in Paris, and just 15 in London – high, but not crazily high. So Europe can breathe easy? Well, no, because there is the other big offender to contend with: nitrogen oxides, particularly NO2. As with particulates, nitrogen oxides are a by-product of industrial combustion. »





Lyon A7, Sud Lyonnais

Stuttgart Am Neckartor

Stuttgart Hohenheimer Straße

Brompton Road, Knightsbridge

Marylebone Road, Marylebone

78 70

Marseille Boulevard de Plombières

Turin Piazza Conti di Rebaudengo











Sources: WHO Ambient (outdoor) air pollution database 2016; European Environment Agency; King’s College London, London Air Quality Network Summary Report 2016


Walbrook Wharf, City of London


Kingsway, Holborn


Strand, Westminster

Riyadh Saudi Arabia

Zabol Iran

Allahabad India Gwalior India Raipur India

Xingtai China

Baoding China

Delhi India Patna India

Ludhiana India

Al Jubail Saudi Arabia


King’s Road, Chelsea


Earls Court Road, Earls Court

1,248 807

Felsham Road, Putney

Putney High Street, Putney


Putney High Street, Putney

Munich Landshuter Allee

Reutlingen Lederstraße Ost


Paris Place Victor et Hélène Basch

76 122 122

Beech Street, City of London

Paris Blvd Périphérique Est

Paris Place de l'Opéra


Brixton Road, Lambeth

Paris A1, Saint-Denis

Bamenda Cameroon


Oxford Street (West)

London Marylebone Road


Particulately obnoxious cities Fine particulates, or PM2.5, are 2.5 micrometres in diameter or smaller, and are produced by all types of combustion. These cities have the highest annual mean for PM2.5, in microgrammes per m3

156 217 170 176 144 128 126

Europe’s dirtiest streets Capital offenders

The EU’s limit for annual mean NO2 concentrations is 40 microgrammes per m3. These places failed to scrub up These London streets sailed past their 18 permitted instances of NO2 above 200 microgrammes. Here’s how many times they did it


168 539


Xxxxxxxxx Pollution

The reason such pollution has worsened in recent years, though, is because of a change in how we power our vehicles. In the last decade, numerous governments gave drivers financial incentives to switch to diesel, on the grounds it would cut carbon emissions. It did. Air pollution? Not so much. But there is another reason air pollution has climbed the agenda. Every year the tide of peer-reviewed research grows. And, as thinktank Respublica discovered, every year the research gets more certain, and the number of predicted deaths increases. Most shocking was a 2014 WHO report that found around 7 million people died of exposure to air pollution in 2012 – more than double previous estimates. To put it another way, of every eighth death that year, one was linked to air pollution.


o it is perhaps understandable that air pollution has become important in the built environment sector. Matt O’Brien heads the UK air quality practice at Mott MacDonald. His specialism, he says, has “shot up the agenda” since he began in 2007. “A few years ago, it was rare people were interested. Now I have friends asking: ‘How will it affect our kids?’.”

Beth Ambrose is director of upstream sustainability at JLL, where much of her work is concerned with indoor air quality. She is all too aware that, the worse the air outside a building, the more effort – and money – its owners have to put into filtering systems. “The higher the ventilation rate, the lower the volume of pollutants, and the higher the rate of cognitive function,” she explains. The quality of air inside a building, she adds, can affect productivity by a factor of three. Air quality is shaping up to be a factor in asset valuation, too, by affecting the decisions people make about where to live, work and invest. As an example of this, Ambrose points to the competitive threat posed to heavily-polluted shopping streets by filtered indoor malls. She adds that data on air quality is starting to pop up on property adverts, as energy efficiency ratings did before it. Mark Hayward, chief executive of the National Association of Estate Agents, recently predicted in the Daily Telegraph that: “I don’t think it will be very long before it becomes compulsory to display pollution information on listings.” Conversely, buildings themselves are significant polluters of city air: research from the thinktank Policy Exchange found that

the gas burned by cooking and heating systems was responsible for 21% of Greater London’s emissions of nitrogen oxides in 2010 – and 38% of nitrogen oxides in central London. Investments inside buildings – replacing inefficient boilers; switching from gas to induction hobs – can thus make a significant difference. Minimising the damage that new buildings do to air quality is increasingly big business, as well. O’Brien identifies two main threads to his work at Mott MacDonald. One is ensuring the air around new buildings meets government standards. Sometimes this means moving proposed developments back from busy roads: a shift of a few metres can bring a radical improvement in air quality. The other side of O’Brien’s work involves looking at the impact the building itself will have on air quality. That can take in everything from whether it will help trap pollution in “street canyons”, to the use of natural gas in its heating and kitchen systems, to the burden its occupants will place on the transport network. The last of these things, though, points to the limits of the role the sector can play: the fundamental causes of urban air pollution – the activities of those working, living »





Dirty old town Marylebone is one of the plushest districts of London. It is also one of the most polluted, sandwiched as it is between bus-jammed Oxford Street and the Marylebone Road section of the inner ring road. Tim Carnegie MRICS, a local resident of some 18 years and a senior director at CBRE, is chairman of the Marylebone Association, in which capacity he’s been involved in the creation of the Marylebone Low Emission Neighbourhood. There are a number of threads to the scheme, which was funded through a £1m grant from the Mayor of London’s Air Quality Fund, but Carnegie picks out two in particular. One is a new 50% parking surcharge for diesels. “Westminster will be the first local authority – and Marylebone the first part of the country – to have price differentials based on whether a vehicle is diesel or not,” he says. The other innovation that Carnegie is excited about is the local “green club”, founded by landowner the Portman Estate. This sends emissions experts into buildings, to work out what can be done to make them less polluting. All that saves the landowner money, part of which is paid back into the scheme to allow the assessment of the next building down the line. The result, Carnegie says, is an “expanding club: you benefit, but you also benefit others. It should remove some of the barriers that mean people don’t make the interventions needed.”


and travelling in cities – are structural, and as such require policy-based solutions. “There are groups of landlords that are conscious of the issue,” says JLL’s Ambrose. “It’s highly relevant for the real estate sector to say to city mayors, ‘this is impacting our business here – we need to have a solution’.” The myriad sources of air pollution mean that official responses have been equally varied. In the run up to the 2008 Beijing Olympic Games, the city’s government relocated dozens of local factories and banned the most polluting vehicles from the capital – and, when that didn’t work, from neighbouring cities, too. In India, matters are more complicated – both because so much pollution comes from domestic sources, and because ordering the population to change behaviour is less likely to wash in a democracy. As much as one-third of air pollution in India is thought to come from cooking stoves, and no government yet has found the nerve to ban them, or the money to subsidise cleaner replacements. There are echoes of this problem in more developed economies, where NO2 remains the biggest source of pollution, but it has so far been left largely to individual cities to address the issue.


aroline Watson heads low emission vehicles policy at C40 Cities, a coalition of cities committed to tackling climate change. She points to three things mayors can do. One is going emission-free in their own fleets – buses, cleaning vehicles and so on. “The message we’re getting from cities is that they want to buy clean vehicles – but they need to know that such vehicles are going to do what they need, and that they’re going to be cost-effective.” That points to the second: using their collective market power to nudge the motor industry along. She points to C40’s 2015 “clean bus declaration”, in which 26 cities pledged to buy 45,000 buses by 2020. Such initiatives not only “send a clear signal to say ‘we want those buses’, they also create economies of scale.” And finally, cities can use their regulatory muscle: creating low-emission zones, or setting rules on what kind of vehicles are actually allowed into the city. Several cities, among them Paris and Madrid, have temporarily implemented “odd-even rationing”, whereby only cars with a registration plate that ends with an

odd number – or an even number, depending on the day – are allowed on the roads. The French capital has also closed one of its busiest roads along the Seine, while Oslo has temporarily banned diesel vehicles altogether. In April, London unveiled plans for a gradually expanding Ultra Low Emission Zone, which will levy a surcharge on the most polluting vehicles. But such policies are often controversial for one, intractable reason. In the West, the biggest polluters are not evil corporations: they are us. The cars we drive; the buses we use; the lorries that power our economies. In many countries, furthermore, the diesel vehicles that are the worst polluters were purchased after encouragement from carbon-conscious governments. Over the long term, several policies could address this: electric vehicles powered by renewable energy, or game-changing investments in cycling or public transport. And the recent announcements that France and the UK will ban new petrol and diesel cars from 2040 are big steps forward. But all of these involve big investments or significant behavioural changes, and none of them will be quick fixes. The residents of Brixton Road will, in all likelihood, be coughing for some time to come. n

Advertisement feature

SHINING EXAMPLES A skillful blend of technique and technology is helping to restore the nation’s grandest edifices back to their former glory


he Bank of England has stood in its current location in the middle of the City of London since 1734. Nearly 300 years later, its position at the heart of the financial district is now choked with traffic. Dirtied by the fumes belched out by London’s famous buses and taxis, by 2014 the “Old Lady of Threadneedle Street” was long overdue a clean, as well as wider restorative work to preserve it for future generations. But this is no ordinary building. For one thing, any cleaning would need to be carried out around the bank’s daily activities, while security concerns meant erecting scaffolding would be difficult and expensive, incurring additional security costs. The job itself would be a delicate operation, too. Any cleaning would need to be able to remove layers of dirt without damaging the stone itself. The Bank decided to use the Façade Gommage system, developed by specialist exterior cleaning and renovation firm Thomann-Hanry, which has been using the patented technique for 25 years. “We’d been talking to the bank for about five or six years,” says Mark Styles, Thomann-Hanry’s managing director, “after we were initially invited in to discuss it when the engineering staff had seen us on another project.” The system relies on blowing a fine powder on to the building’s stone exterior,


which enables technicians to clean the surface by hand, working from an adapted platform. “It’s the only system that allows you to professionally clean a building without using scaffolding,” explains Styles. “It’s completely dry. The powder is light but sharp and it has enough mass and energy to rub through the layer of dirt, but not enough to affect the stone in any way. The powder itself is carried by compressed

air, and because it’s so lightweight it flows around surfaces, so it’s incredibly good on ornate structures and sculptures.” As well as the cleaning, Thomann-Hanry also undertook specialist restoration to the building. “All our staff are directly employed, which is one of the things that sets us apart,” says Styles. “Our masons carved and fitted all the replacement stone, and we installed something like 200 indents, which are blocks of new stone. We also undertook leadwork replacement, so it was a proper restoration job.” Inevitably, there were a number of challenges. All of the work had to be carried out at weekends, but even then streets were busy and on several weekends the whole area was out of action, including one notable occasion when it was closed off for the filming of the James Bond film, Spectre. The weather can also cause issues, says Styles. The equipment can function in drizzle, but heavy rain can make the powder stick to surfaces, while strong winds make it too dangerous to use the platform. “We also had to adhere to tight security requirements, so everyone had to be security cleared by the bank, for which we had to prepare quite a long way ahead.” The project took around 16 weeks to complete, as planned, with the cleaning taking just 25 days. “The feedback from everyone has been very positive,” says Styles. “We cleaned the entire building without any issues and without them experiencing any disruption whatsoever, so it was exactly what they wanted and the reason why they employed us.” The building should now be able to last a decade before needing another clean, he adds. Thomann-Hanry has worked on many notable and listed buildings, including the Ritz hotel and the Reform Club in Pall Mall, as well as other more conventional projects. The firm also undertakes regular work at the University of Cambridge, fitting it in around term time, “We work on cleaning and restoration and that carries on the entire time the students are off, so it’s pretty much an ongoing contract.” As Styles explains: “The whole point of our business is to clean and restore occupied buildings quickly and with minimum inconvenience to the occupant.” n

TO FIND OUT MORE information about Thomann-Hanry and the range of services it provides, telephone +44 (0)20 8453 1494, or visit



Boom in luxury market proves real estate isn’t the only safe haven for investors in times of uncertainty. Brendon Hooper reports

HORSE TRADING A 1957 Ferrari 335 Sport became the most expensive car sold at auction last year, fetching €32m, proving that while the market for classic cars has now been overtaken by wine as the top-performing luxury item, the rarest models can still demand a premium


“Investments of passion”, such as art, antiques, classic cars, collectable coins or fine wine, do not perhaps receive quite the same level of attention as the buying and selling of buildings or land. Nevertheless, their demand as alternative investments continues to flourish, as demonstrated by the £8bn generated annually in the UK by the arts and antiques market alone. At present, vintage wines and classic cars are by far the best-performing luxury assets. In fact, classic cars such as super-rare Ferraris and Porsches have long dominated Knight Frank’s Luxury Investment Index (KFLII), recording an astonishing 457% growth over the past decade. But since early 2016, fine wine has overtaken cars as the outstanding asset performer. In the 12 months to the end of March 2017, the value of Knight Frank’s Fine Wine Icons Index rose by 24%, while the HAGI Top Index, which tracks the performance of the world’s most collectable cars, rose by just 6% over the same time. Wine’s growth surge looks to have stemmed from two key factors – the weather and the UK’s vote to leave the EU. Knight Frank cites the severe frosts that affected up to 80% of the crop in the best Burgundy vineyards, which depleted the stock of the 2016 vintage. “A resurgence in demand for fine Bordeaux and Burgundy wines has helped to drive the performance of indices tracking the performance of investment-grade wine,” says Andrew Shirley, head of rural research and author of Knight Frank’s annual Wealth Report. “At the same time, because London is a leading centre for the fine-wine trade, the weakness of sterling helped to boost prices.” In the 2017 edition of the Wealth Report, Nick Martin, founder of online trading platform Wine Owners, notes that the Brexit vote helped “turbo-charge the market due to the devaluation of sterling, feeding more positive sentiment into a market that



+30% +20% +10%

KFLII Art Furniture Diamonds Stamps

0% -20%




Yu a


had already been gathering significant momentum”. Furthermore, it is possible that we could see even greater growth for wine before the UK exits the EU in 2019. “The uncertainty created by the recent general election result could see this currency trend extended,” adds Shirley. At the other end of the scale, growth in the art market dropped by 14% in the KFLII over the 12 months to the end of 2016, although the 10-year index growth for fine art remains strong. Claire Grindey MRICS, an independent fine and decorative art consultant, suggests that the fall of the pound since the referendum has contributed to an increase in foreign buyers snapping up contemporary art. This has helped the UK market cement its second-place position in the global art market for 2016, behind the US and just ahead of China.“Following Brexit,” she says,“the UK market could focus on fewer regulatory burdens for small businesses in the trade, enabling it to become more competitive globally, particularly against competitors in other art centres such as New York and Switzerland.” Meanwhile, the market for some types of antique“brown” furniture is rebounding after years of decline. “Brown furniture,” explains Shirley, “is the typical English or French antique stuff that our parents and grandparents would have been proud of, but over the past decade has fallen out of favour with people’s contemporary decorating styles.” Sebastian Duthy, a director at Art Market Research, feels there is a cautious optimism in the antique furniture market



n dy na s tiq S tie ue tam s Pi je p nk w s di elle am ry on d Ro s 19 le 4 x Ar 5K t d 19 F ec 75 Pe LII o/ je ar Be w ls lle ell ep ery o Bl ue C que di art am ie on r ds C oi Ea ns rly P a an d F te M mi err k er d- ar ce C i de 20 Eu s- th B ro pe C Po en an ha rs z 19 m che th pag ce ne n No Bor tury Bo rth de rd er aux ea n ux Bu Ita fir rgu ly st n gr dy Ca ow lif th or ni a

Source: Knight Frank



A LOT OF BOTTLE The one-year change across the luxury items market reveals a wine trade in the rudest of health, while experts suggest the brown furniture market might be starting to rebound after another year of falls




that the long downward trend in values for brown furniture is starting to change. “In the first quarter of 2017, various auctioneers commented on the improved performance of English antique furniture at auction, with the proviso that the market is still very selective and that condition and quality must be very good,” he says. “While later mahogany bureau-bookcases are still difficult to sell, the market for early 19th-century large furniture and early upholstered chairs [late 17th and early 18th century] went up. Mahogany chests of drawers, typically George III [era], also rose in price, as well as corner cupboards of decorative character.” Despite the price rises, brown furniture is one section of the investments of passion market that has not really been underpinned by demand from overseas, notes Shirley. Therefore, it could be too early to say how much the growth can be attributed to the Brexit vote and the 13% fall in the pound post-referendum. “The firming up of prices may have more to do with changing tastes,”suggests Duthy.“[Interior designer and TV presenter] Lawrence Llewelyn Bowen recently noted that [British] tastes are moving away from modern minimalism, and towards traditional 18th- and 19th-century styles.”

Eu ro Fr pea en n M ch im in 1 pr En g & 8th ess g Q ce io Re lish ing ntu nist ge 18 dy ry s M ncy th nas od ce tie nt s Ex ern ur p A y Ye ort rt 1 llo po 00 r w Co d ce n ia la Ol tem mo in d p nd m or s as ar te y A rs rt 10 0

STAR BUYS Clockwise from top: Burgundy was one of last year’s bestperforming wine regions; at $11m, a 1941 Patek Philippe broke the record for a wristwatch sold at auction; one of Monet’s Grainstack paintings smashed its estimate when it sold for $81m

Jewellery Watches Coins Cars Wine

Collectible watches were also one of the top three best-performing luxury assets over the year, just behind cars. Tastes seem to be changing here, too. “The biggest trend is that buyers appear to spreading their nets wider,” says James Stratton MRICS, director of clocks and barometers at Bonhams in London.“It is not just the‘Golden Age’ makers such as Thomas Tompion and George Graham that make the largest sums. Bidders today are looking at quality as well as age, so a fine clock from the 19th century that might have got overlooked in the past is now viewed with fresh eyes.” While Stratton says interest from overseas buyers remains strong since the referendum, he also suggests it is too early to say what potential market changes may occur following Brexit. n

REFERENCE POINT REPORTS AND RESOURCES The London Wine Cellar Fine-wine buyer on the basics of fine wine investment K500 Classic Car Index Everything you wanted to know about collecting cars but didn’t know who to trust (subscription required) The Wealth Report 2017 Knight Frank’s global perspective on wealth and investment opportunities and strategies

Art market updates A worldwide guide for fine art auctions Hiscox Online Art Trade Report 2017 The online art market is growing strongly against the backdrop of a slowly increasing global art market online-art-trade-report/ Art market indices The definitive measure of price movements in art markets worldwide (subscription required)



Seven years in the making, Stockholm’s New Karolinska Solna hospital has been designed to put the patient – and the planet – first. Brendon Hooper reports

Developer Swedish Hospital Partners (Skanska Infrastructure Development and Innisfree) Contractor Skanska Architect White Tengbom Team Client Stockholm County Council


SWEDE KAROLINSKA The hospital has been built to meet both Swedish and LEED Gold environmental standards, to a design that sets a new benchmark for a medical facility

More eco-hotel than infirmary, New Karolinska Solna in Stockholm is a glimpse into the future of sustainable, high-quality healthcare facilities. Not only is the main hospital building – which completes next month – one of the greenest in the world, it also fundamentally shifts the industry’s approach to patient-centred design. The SEK14.5bn (£1.3bn) hospital has been developed by Skanska and UK-based infrastructure fund Innisfree under a public-private partnership (PPP) model. Planning for the 630-room facility was initiated in 2001, following a report from the county council that called for a new, modern university hospital to provide highly specialised healthcare, research and training. “Some incredibly innovative thinking is being put into practice here,” says Skanska Healthcare’s Chris Fitzgerald MRICS. As senior quantity surveyor, he has overseen contract administration, procurement and tendering of sub-contract packages and materials on the project since 2013.

Case file

ROBOT CHORES Automated guided vehicles deliver linen, food and medical supplies around the hospital, making 1,600 trips each day and improving the efficiency of operations

MODEL PATIENT Use of BIM was helpful for quantifying finishes such as flooring and ceilings, and will be an invaluable facility management tool for the duration of the PPP’s contract


SPECIAL TREATMENT Patients are treated in their own private rooms, which have enough space for different medical teams to work together, and for family members to stay overnight

“For example, to increase daily operational efficiency, we’ve installed a fleet of 30 automated guided vehicles to deliver linen, food and medical supplies around the hospital, managed via a centralised control system,” says Fitzgerald. Central to the hospital’s design has been an emphasis on privacy, safety and comfort. All patients have their own room and are given “thematic” care, which means that rather than being moved between departments for different therapies, teams of medical experts and specialists instead work together to treat them in their rooms. While the hospital keeps people healthy, it also does an excellent job of keeping the environment healthy. The scheme has been built to Swedish and LEED Gold standards, which required sustainable solutions to be implemented in all stages. In the early phases, this included the installation of an on-site concrete factory to reduce traffic, and the addition of 50% crushed rock in the concrete mix, reducing the use of gravel.

“Priority was given to locally produced, recycled, low-emission and low-toxicity materials,” says Fitzgerald. “For instance, PVC was not permitted for use in the construction under normal circumstances. Additionally, we used prefabricated concrete panels and bathroom pods to reduce on-site waste and the amount of materials required.” A dedicated geothermal plant will satisfy 10% of the hospital’s heating and cooling needs, complemented by a combination of district heating and cooling, recycled energy produced from ventilation exhaust, and external renewable sources. Even the elevators use regenerative technology to recover energy lost while going down. One of the biggest challenges the team faced on such a large and complex scheme was avoiding service clashes in the design. This is where BIM was instrumental in saving time and money,” Fitzgerald explains. “The BIM model was always accessible to the design and construction teams on site via tablets to aid in visualisation and problem

solving. It helped us to quantify materials easily by downloading take-offs from the model. This was especially useful for taking off very large quantities of finishing trades – such as flooring, ceilings and painting – and was also useful for extracting material lists from complicated service installations.” The hospital will be operated under the PPP contract until 2040. So the detailed data stored in the BIM model will continue to be crucial for the hospital’s smooth operation over the coming decades – for example, in the planning of cleaning and upkeep. If a lamp breaks, the model will show the facilities manager where it is, what type of lamp it is, and whether a ladder will be needed to access it. The model’s “unbroken chain”of information will also help managers to conduct accurate energy analyses. “It’s been exciting to combine UK and Scandinavian working practices,” says Fitzgerald. “This is a real example of how a diverse and inclusive project can achieve great things.” n


Training to take your career forward Certificate in BIM Project Management The BIM project manager plays a crucial role in advising clients, internal and external stakeholders on the benefits of BIM, and in implementing and managing the major BIM processes. Through this six-month online distance learning programme, you will follow a simulated BIM Project through its lifecycle. You will be guided through each of the major project stages, from the strategic definition of the project to handover, then operation and end of use. At every stage, the trainer will demonstrate how to balance technical requirements with project management skills – so you can be confident in implementing BIM methodology. By the end of the course, you will have gained the ability to successfully manage your own or client’s BIM project.

Who is this course for? Professionals with at least five years of experience in managing projects within the built environment including: Quantity Surveyors, Project Managers, Building Surveyors, Asset Managers, Facilities Managers, Architects, Cost Engineers, BIM Coordinators and Construction Project Managers.

Enrolling now for next start date on 4 October 2017


More RICS courses coming up… New to BIM?


BIM – Introduction

Valuation for Commercial Property

Foundation level, Web class, 24 October 2017

Intermediate level, Distance Learning, 28 September 2017

Getting qualified

Valuation for Residential Property

Understanding the APC

Intermediate level, Distance Learning, 11 October 2017

London, Face to face, 1 November 2017 Web class (two parts), 16 November 2017

Preparing for the APC Final Assessment Web class (two parts), 10 November 2017

Construction FIDIC Contract Management Foundation level, Web class, 2 October 2017

Construction Project Management – Delays and Disruption Intermediate level, Web class, 12 October 2017

Certificate in Construction Project Management

Development Appraisals - Method and Process Intermediate level, Web class, 11 October 2017

Asset Management - Tools, Techniques and Practices Foundation level, London, 10 October 2017

Leadership Leadership Development for Project Managers For driven project management professionals who are looking to step away from a purely technical role and become a strategic leader. Advanced level, London, 4 October 2017

Intermediate to advanced level, Distance Learning, 31 October 2017

For full details about every course featured visit:

Careers / Business / Legal / Training

Foundations CAREERS  When did meetings become such a chore? Time to restore them to the dynamic forums they were originally intended to be


First there was “death by PowerPoint”, now there’s something far worse: “death by meeting”. Eric Barton, partner at management consultant Bain & Company, ought to know. His firm leads thousands of them each year, but he argues that unless they are run properly, they are a total waste of time. “The average manager loses 23 hours a week to meetings,” he says. “Not only do most meetings ramble on, but they cut into the productive time people have outside them, which prevents projects from being completed on schedule.” While no-one would suggest there is no place for meetings in a modern workplace – particularly in the more collaborative industries – it is their pervasiveness and propensity to go off-piste that often annoy most. Volumes could be filled with examples of the almost desperate measures taken to try and make them productive – from businesses insisting they only last 15 minutes, to being done standing up to promote brevity, or even conducted as “walks” outside the office. But there are some easier wins – particularly to help steer conversations out of needless cul-de-sacs – even if you are not the de-facto leader. “Virtually all meetings fail because there’s often no clarity about what the output is intended to be,” argues Susy Roberts, founder of people development consultant Hunter Roberts. “The more time people have, the more time they have to go off track, so it’s essential the meeting has a purpose: whether it’s to come to a decision, or to brainstorm ideas, or share information.”

Limit numbers You can’t lead if there are too many people. Amazon’s Jeff Bezos never invites more people than can be fed with two pizzas to any meeting. Do your homework Getting yourself straight with everything you need to cover will present you as a credible, useful person in meetings. Facebook’s COO, Sheryl Sandberg, demands that everyone sends her important materials in advance of any meeting. Don’t be too forceful Keep meetings friendly by being conciliatory and understanding of people’s views, and make sure that you don’t appear too pushy when suggesting alternatives. 38 RICS.ORG/MODUS

“All meetings need an agenda, and any information that needs sharing needs to be done so in advance. This way, only the points of the meeting are what consume time,” adds James Allen, CEO of Creative Huddle. “Surprise information, or using time in the meeting to consider stuff that should have been looked at earlier, is wasted time.” Both argue that despite all this, it is still possible for meetings to be creatively rewarding, and conform to how planners and architects expect them to be – which is a constructive exchange of ideas. However, they also agree control is the vital factor in preventing topic discussions from going astray. “If you’re not the leader, but you feel you’re moving away from the point of the meeting, interjecting is essentially about confidence,” says Allen. “But, that’s when you emphasise the expertise you bring. If no-one else has your back, they’re just being spectators, and you need to move on.” “The chartered surveyors with whom I have worked can often have fixed ideas about things,” adds Roberts, “so any redirecting needs couching in terms of presenting options, listening, and re-selling the skills you have, maybe by associating with things you have done before. “Taking people back to the original output of the meeting is the fundamental aim,” she says. “You have to show empathy; it can’t be forceful, but it’s vital to suggest that exploring a new area is needed. And, just as important, if you know you can’t come to a conclusion there and then, suggest you need to move on to the next point on the agenda.” The key, Allen argues, is simply to make sure what a meeting gets called for, gets covered: “The meeting is a necessary evil, just don’t make it worse than it has to be.”

ON RICSRECRUIT.COM How does someone just starting out in their career balance assertiveness with respect? Follow our advice at





1981 Summer job working for Alfred McAlpine on Manchester’s GMEX centre.


Jonathan Andrew MRICS


THE BEGINNING Without realising it, I started training for the construction world early. In the early 1980s growing up in Southport, I would work on building sites during summer holidays – one such job was for Alfred McAlpine converting the old Manchester Central station into the G-Mex Centre, as well as with a local housebuilder on various projects. It gave me a taste for construction. After meeting with some architects, engineers and a quantity surveyor, I decided surveying would be the best fit for me. So in 1983, I took a quantity surveying degree at what was then Nottingham Trent Polytechnic.

1983-87 QS degree at Nottingham Trent Polytechnic including a year’s work experience at Todd & Ledson in Liverpool.

THE PRESENT Moving to the US was perhaps the best decision of my life. From an office of just five people, we took on the largest interiors project in New York at the time: a relocation for McGraw Hill Companies. Soon after, we managed the relocation of Christie’s auction house from Park Avenue to the Rockefeller Center. Winning the tender must have been fate, because I also met my future wife, who was a client. I’m now one of seven directors responsible for managing the firm, and bringing in new business.

1989 Becomes a member of RICS, and takes a job with Gardiner & Theobald in London.

THE FUTURE We’re focusing on some big-name projects, such as relocating L’Oreal’s headquarters to the huge Hudson Yards development, and WPP subsidiary GroupM’s move into 700,000 ft2 (65,000 m2) at 3 World Trade Center in 2018. I’m so proud to see how the operation has grown in the US – we now have around 130 staff with offices in Los Angeles, Miami and the Bahamas, and I’m looking forward to growing the business further.

1997 Moves to G&T’s New York office. 2002 Senior director, G&T New York. Helps expand business to 130 staff in the US in 2017.

THE BREAKTHROUGH As part of the degree, I spent my third year working at quantity surveyor Todd & Ledson in Liverpool. After graduating, I moved to its London office, where I also became chartered in 1989. The firm was great, but I felt I needed experience on higher-profile schemes. By chance, I found an opening at Gardiner & Theobald, and went for it. After seven years working on major projects such as Barclays Bank’s then-headquarters in the City of London, I found out the firm was recruiting for “Moving to the US was perhaps the best its recently opened New York office. It was such an exciting opportunity – decision of my life … because I also met so I hopped across the pond. my future wife, who was a client”




By now almost every business in the UK that employs at least one person should have set up a workplace pension scheme – or tweaked an existing one to include employees in an autoenrolment-compliant scheme. Another 1.4 million smaller businesses are expected to become compliant during 201718. Only those that were formed after April 2013, or which first employed a member of staff after 2 April 2017, have yet to go through the process. Those businesses that have yet to stage need to understand what is required of them, cautions Andrew Campbell, head of pensions at employment law firm Doyle Clayton. “Depending on the nature of your workforce, you may need to take a view on who is a ‘jobholder’ and meets the criteria to be auto-enrolled,” he says.“If a worker is not eligible to be auto-enrolled, then they may still have the right to opt in and have contributions paid on their behalf. You will need to decide what contributions will be paid to the scheme, put in place enrolment processes and mechanisms for individuals to opt out, and also ensure that individuals who have opted out are re-enrolled every three years.” Finding the right provider is an important step, says Matt Bird, independent financial planner at Seer Green Financial Planning, especially as some private schemes will not accept the very smallest companies.“There is also the Nest [National

In the club Work out which of your staff meet the criteria for auto-enrolment. Get help Choosing the right provider is vital, and hiring an adviser could be money well spent. Small print Ensure employees’ contracts allow for deductions. Consider a threemonth deferment for new staff. In or out? Employees should be aware of their right to opt out, but be sure to communicate the benefits of remaining in. Monitor proceedings Someone also needs to keep an eye on how the fund is performing. 40 RICS.ORG/MODUS


It might also be necessary to change employee contracts to allow the employer to deduct money from salaries. “The key is to look in the contract of employment and see if pension contributions were agreed as being allowed to be deducted when someone joined,” advises Peter Searle, a smallbusiness consultant with national network Business Doctors.“They may not have been, so the employer has to consult with the employee to get the contract amended if they are going to take pension contributions.” Howcroft also suggests writing into contracts that the business will take up the option of deferring people joining the scheme for three months: “That enables them to find out if the employee is going to be a good fit for the organisation and gives them time to get all the paperwork done.” Once the scheme is set up, it is important to communicate with employees, explaining the situation and their right to opt out – but without incentivising them to do so – says Campbell. “The Pensions Regulator


BUSINESS  Haven’t set up an auto-enrolment pension scheme yet? Here’s the lowdown

Employment Savings Trust] government scheme, which will accept anyone, but is subject to some restrictions on transfer criteria, which means it isn’t suitable for everyone. For example, Nest will not accept transfers from certain pension schemes, so for anyone looking to consolidate pension pots, it might not be an ideal choice.” An important consideration is what support will be available to help with the administration of the scheme, both while it is being set up and once it is up and running. “My key criteria would be how much they hold my hand to get me from where I am today to having a scheme set up and the payroll put in place,” says Helen Howcroft, managing director of financial planning firm Equanimity. “You have to get the pensions contributions processed through payroll and then paid to the pension scheme. And the information needs to be sent to that pension provider on a monthly basis to get the contributions allocated to the correct member of staff.” It is a good idea to seek help from either an independent financial adviser or pensions adviser on which provider will best meet your needs, suggests Anthony Voakes, director of east Midlands accountancy firm Duncan & Toplis. “An adviser would be able to look at the individual requirements of the company and advise accordingly,” he says. “Although this advice is a cost to the business, it could be invaluable in their final decision.”



has produced standard notices that are available on its website for these purposes.” Howcroft, meanwhile, points out that some employers might put in more than the minimum contribution levels; in which case it is vital that employees understand the additional benefit they are getting. Employees will also need to know how their pension is performing, says Campbell, and employers may find they have to get involved in making sure the default

“My key criteria would be how much they hold my hand to get me from where I am today to having a scheme set up and the payroll put in place” HELEN HOWCROFT Equanimity investments funds, into which most people will enrol, are performing as expected. “Given that most employers will put in place a group pension arrangement, the investment strategy will be set by the scheme member who will bear the risk of their investments underperforming in the future,” he says. “However, it is recognised within the industry that this creates the potential for members not to get value from their pension at retirement and, in response, many employers are establishing their own pensions management committees.” Finally, firms should also be aware that contribution levels will increase in the near future, eventually rising to 3% for employers – and 5% of their salary for employees – from April 2019.

ON THE RICS UK SMALL BUSINESS HUB PwC’s Ruth Chapman gives her advice on how to stay on top of payroll when dealing with auto-enrolment. ››Give yourself at least six months to get autoenrolment systems in place – a year is even better.

››Allow time for the administrative groundwork, implementation and testing, as the pace of the launch won’t just be in your hands. ››Avoid the penalties for missing the deadline, which are potentially severe – the Pensions Regulator has said it will be tough on those that come up short. To read the full article, go to and click the link on the right to “Dealing with the changing monster of payroll”.

Principal designer or a liability? JOHN LANNING Director, Robinson Buckley, Surrey, UK As a means to broaden their range of services, some surveying firms have taken on “principal designer” roles for specific property projects under the Construction (Design and Management) Regulations 2015. Many insurance providers do not normally cover these activities for RICS members and, as a result, some professional indemnity (PI) policies might not cover this work. What is principal designer status? A principal designer is an organisation or, for smaller projects, an individual, appointed by the client to take control of the pre-construction phase of any project that involves more than one contractor. The principal designer plays a key role in influencing how health and safety risks are managed throughout a project. They are typically involved in the pre-construction phase with: planning, managing, monitoring and coordinating health and safety factors; collating and creating relevant information with the client to give to the designers and contractors assigned to the project; working with the project’s designers to identify, reduce, control or eliminate health and safety risks to people affected by the project; facilitating communication and cooperation with everyone involved in that phase; and working closely with the principal contractor to alert them to any risks to be controlled during the construction phase.

Many surveyors may not wish to be involved in design issues but will oversee the total project for a client and, in turn, bring in a principal designer on a subcontracted basis. Other surveyors may opt to assist the appointed principal designer and their client in administration duties relating to the design, but will not undertake the riskevaluation elements. How might the work affect PI? Surveyors should not assume their PI policy automatically covers them for any of the above cases. All principal designerrelated work should be declared to their insurers. Typically, policies do not automatically recognise principal designer responsibilities as the usual work of a chartered surveyor, and a change will be required to the business description shown on the policy schedule. What else? Surveyors should also bear in mind that if they have subcontracted the principal designer role to a suitably qualified firm, they should ensure that firm’s PI cover is current and sufficient for the project. As clients call on surveyors to assist them with additional activities in projects, the range of expertise being provided by surveying professionals is expanding. This is a positive step for the profession, but surveyors should ensure they are covered by their insurance policies for these new fee income streams. Additional information provided by Stephen De Frond FRICS



Building surveying: principles in practice Develop the skills and knowledge needed as a commercial or residential building surveyor across the built environment through our six-month, distance-learning course. • Determine the appropriate processes of construction, alteration and improvement. • Identify the impact of regulations and standards on building surveying. • Create a client brief in order to deliver their requirements.

To find out more:

Is the drainage contractor you are using qualified? How do you know they are competent?

Untitled - Page: 1

There is a new certification scheme produced by the Water Research Centre in conjunction with the Environment Agency enabling drainage contractors to prove their compettence.

Drain Ownership

The NADC - CDS certification concentrates on drainage law, pipe condition classification and remedial recommendations and is fully certified by EU skills.

Investigation - Best Practice

Always use fully certified drainage surveyors.

Drain Repair Techniques 42 RICS.ORG/MODUS

2017-07-17 12:14:18 +0000

Misconnections Drain Condition Classification

Condition Grading Drain Design & Components

NADC approved


CPD booster Related content from RICS

VALUATION OF RENEWABLE ENERGY INSTALLATIONS Amanda Blythe-Smith (above) goes into more detail on renewable energy valuation, including who should undertake them and valuation methods. webcasts/298 ››CPD hours: 1

COME WIND, RAIN OR SHINE PROFESSIONAL DEVELOPMENT How does the burgeoning sector of commercial renewable energy installations measure up for valuation surveyors? New power generation Valuing commercial renewable energy installations is a relatively new area of expertise in the surveying world. At present, most valuations concern standalone renewable energy installations that have been developed mainly for profit – such as an individual solar farm, a wind turbine, hydropower scheme or anaerobic digester plant – rather than systems that have been integrated into a building. Are you experienced? A valuation could be requested for a range of purposes, such as secured lending, accounts or taxation. The kind of valuer required usually depends on the type of renewable energy the system uses. A surveyor with experience of solar power might not feel comfortable valuing an anaerobic digester, for example. A surveyor might be asked to undertake a valuation at various stages: at pre-concept – before the client even has planning permission for the installation, and are considering it as an idea; once they’ve received CPD: ON DEMAND planning permission The CPD Foundation offers but before construction UK members a convenient commences; or postand comprehensive way to construction or at the meet their CPD goals for one end of the asset’s life. annual payment. Sign up There will be challenges at at each of these stages.

Where’s the incentive? At present, there are fewer requests for valuations in the UK, because as government incentives for renewable energy schemes have fallen, so have the number of people receiving planning permission to build schemes. To compensate, valuation work is expected to come from more mature schemes that have been up and running for a few years. Keep things regular Surveyors involved in such valuations need to undertake them regularly, because the sector is constantly evolving. Government incentives might change, while installation costs are falling on a year-by-year basis. There are also regional variations to consider – incentives in Scotland and Northern Ireland differ from those in England and Wales, for instance. And while Scotland predominantly uses wind and hydro in renewable energy systems, in southern England demand is largely for solar. Accounting for policy It is entirely possible that green energy incentive schemes will be reviewed again during this current election cycle. The general economic climate during Brexit may also have a knock-on effect on the values of renewable energy installations. AMANDA BLYTHE-SMITH FRICS is an associate director at Savills

AN OVERVIEW OF INTERNATIONAL STANDARDS RICS’ Alan Muse MRICS (above) provides an update on new standards and RICS guidance in property, construction, land and ethics. cpdfoundation. com/webcasts/299 ››CPD hours: 1

CONFLICTS OF INTEREST Mayer Brown’s William Glassey (above) covers the new requirements on conflicts of interest, which will become mandatory on 1 January 2018. cpdfoundation. com/webcasts/300 ››CPD hours: 1 SEP T EMBER 2017_MODUS




Benefits Plus is the rewards programme from RICS, with a range of exciting special offers, discounts and other incentives for RICS Members and Fellows. How much could you save? For the full line-up of benefits, visit





RICS MEMBERS CAN NOW SAVE 17% in store and online, using the code HCCORPRICS. Go to

CALL HISCOX on +44 (0)800 840 2349 or visit



Get moving and shaking this autumn with Hawes & Curtis. Whether you need flattering prints or formal occasion wear, Hawes & Curtis has everything you need to make sure you have the sharpest style during the autumn months.

Hiscox includes worldwide cover as standard in their its insurance. You can rest easy knowing your belongings are covered away from the home for up to 60 days at a time. RICS members save 12.5%.




CALL TYSON COOPER on +44 (0)1473 873000 or email for further information

Nimbus Maps has taken 115 layers of essential property data, and linked it to the Unique Property Reference Number and Google Maps to create the most comprehensive search and intelligence platform in the industry. It’s one cloudbased source for all real estate professionals’ needs.

Looking for a new car or pick-up on the new 67 registration plate this September? Whatever your needs – business or personal – it’s not too late to save money and grab a great deal. Speak to RICS Vehicle Partner Tyson Cooper, today.






Is there a book, website or app you couldn’t be without? Email

Pix4D’s cloud-based platform, where they can be analysed and shared around the project team. Furthermore, results can be made accessible online or exported to BIM software. Data capture and processing takes place automatically, which means costs can be brought to a minimum, while the crane camera does not interfere with site work. HARDWARE

DO LOOK DOWN Switzerland-based imaging company Pix4D has looked up and seen the ubiquitous construction crane as an ideal asset for documenting and collecting as-built updates of developments, by making a camera specifically for the task. Undoubtedly, atop a crane is one of the places to get images of an entire construction site. The Pix4D Crane Camera can be set to automatically capture images during crane operation, with camera sensors that detect crane movement to activate and complete data collection. Images in both 2D and 3D are then transmitted wirelessly to the

BCIS Dilapidations Price Book 2018 Designed specifically for producing Schedules of Dilapidations. Includes over 4,000 supply and install costs £205



››Manage your all-essential work and life tasks better with the redeveloped Things app, a handy list-making program that links into your calendar. Available on Mac, iPhone and iPad. ››Arcadis’ Industrial Capital Expenditure Survey investigates how and where global manufacturers are making investments in their production and other built facilities. Download the report at Arcadiscapex ››In Reinventing an Urban Vernacular, author Terry Moor examines a wide variety of vernacular building precedents in the US to help rethink our current strategies for building multifamily houses in urban areas.

BCIS Comprehensive Price Book 2018 Includes the BCIS major works and minor works estimating datasets £170

BCIS Alterations and Refurbishments Price Book 2018 New for 2018, includes expanded range of demolition items and an increased range of composite roof items £120


SPACES FOR INNOVATION – KURSTY GROVES AND OLIVER MARLOW As somebody whose working life revolves around finding suitable

spaces for others to work in, I’m interested in the physical characteristics of those spaces and their effects. In this book, the properties of space are discussed and backed up with science. The authors use reallife examples to examine the link between buildings and innovation, by looking

at various organisational perspectives – from co-working networks to large corporations. They also identify the physical characteristics of workspaces that have high innovation potential. The book builds an awareness of the impact space has in different cultures with differing

innovation ambitions, providing a fascinating look at how the spaces in which we work affect our creativity, productivity and happiness. ANDY HODGKINSON MRICS is director of UK south coast office advisory at Lambert Smith Hampton SEP T EMBER 2017_MODUS



Full RICS events listings online at For enquiries, call +44 (0)20 7695 1600. All prices are +VAT

››RICS CPD Days 14 September, Bournemouth; 5 October, Leeds; 17 October, Southampton; 28 November, Cambridge Regional conferences full of CPD within land, property and the built environment, with breakout sessions tailored to meet specific learning requirements. CPD: 6 hours £150 full day, £95 half day

››RICS Building Surveying Conference, Scotland 16 November, Glasgow Keep up to date with the latest technical information, legal guidance and economic forecasts. This year’s event will examine the trends affecting the sector and the opportunities they will present, such as modern methods of construction and technology. CPD: 5.5 hours £140

››RICS Dilapidations Forum Conference 20 September, London Provides critical updates for practising building surveyors, valuers and legal experts. Technical breakouts will focus on M&E issues in dilapidations claims, the impact of technology on the surveying profession, and valuation in practice. Attend to remain at the forefront of your profession and network with more than 300 colleagues from across the UK. CPD: 5.5 hours £235

››RICS Rural Mid-Session Conference, Scotland 23 November 2017 Find out how emerging technologies are likely to transform the profession. Additional sessions will look at farming opportunities for new entrants, compulsory purchase orders, taxation and land re-use strategies for contaminated sites. CPD: 5 hours £75

››RICS Minimum Energy Efficiency Standards Roadshow 3 Oct, London; 17 Oct, Bristol; 31 Oct, Leeds; 7 Nov, Birmingham; 23 Nov, Manchester One-third of commercial real estate is estimated to be at risk from the impending minimum energy efficiency standards (MEES) regulations. Aimed at the commercial property sector, this roadshow will provide an overview of the changes, deadlines and legal implications. CPD: 3.5 hours £120

››RICS Commercial Property Conference 7 December, London Bringing together over 200 leading industry experts to debate, tackle and try to solve the biggest issues facing the industry, including Brexit, occupier and consumer demands, technology and sustainability. CPD: 5.5 hrs £235


››RICS Awards, Hong Kong 2018 23 March 2018 For the seventh year running, the RICS Awards, Hong Kong celebrate excellence, professionalism, achievement and overall contribution of projects, teams and development to our built environment. The awards are open to everyone working within the property profession in Hong Kong. The RICS Hong Kong Annual Dinner will be held on the same night as the presentation ceremony. Nominations open on 18 September.


22 November, London

››RICS Rural Conferences 11 October, Hexham; 30 November, Preston Includes sessions on Brexit and how this poses significant issues for environmental law in the UK; and what rural housing associations can do to increase the supply of homes. Further sessions will take a closer look at MEES’ impact on rural properties, planning, and the Digital Economy Act 2017. CPD: 5+ hours £110; ››RICS Legal Issues in Construction Conference 8 November, London Provides updates on the most recent case law, practice and procedures. This year’s programme includes sessions on interpretation of contracts, design risk and responsibilities, payment notices, fraud in adjudication, NEC4 and the latest case law relating to limitation periods. CPD: 6 hours £235 46 RICS.ORG/MODUS

This year’s conference will bring together over 300 key players in the telecoms property sector to discuss and debate key challenges the industry is facing. Sessions include a look at the potential impacts of the Electronic Communications Code and Code of Practice on landowners and operators; smart cities, the internet of things and how these will change the profession; and legal and planning updates. CPD: 5.5 hrs £235


OBITUARIES Please email obituary notifications to or call +44 (0)247 686 8555


››Derek Robert Butcher FRICS, 1931-2017 Sheringham ››Michael John Harris MRICS, 1951-2017 Norwich


››John Draper Adshead FRICS 1928-2017, Sleaford ››Ian Reginald Batchelor MRICS 1937-2017, Mansfield

››Revd Norman Joseph Patrick Hayton MRICS, 1932-2017 Leicester


››Trevor Stephen Binley MRICS, 1954-2017 West Wickham ››Edward Alfred Francis Smith MRICS 1928-2017, Bromley ››Antony J Zaitzeff MRICS, 1936-2017 London


››Jeffrey Gordon Houseman MRICS 1926-2017 Middlesbrough


››Albert Gordon Cook FRICS, 1928-2017 Oldham ››David Howard Walker MRICS, 1963-2017 Preston ››George Philip Wilson FRICS, 1937-2017 Grange over Sands

››David Brotherton MRICS, 1930-2017 Taunton ››Peter Russell Burton AssocRICS, 1928-2017 Yeovil ››Hugh Onslow Davies FRICS, 1931-2017 Exmouth ››Lawson Derek V Hall FRICS, 1927-2017 Bournemouth ››Alan Keith Richards MRICS, 1944-2017 St Austell




››Douglas George Bowman AssocRICS 1927-2017, Byfleet ››Ivor Willmott Hall FRICS 1920-2017, Eastbourne

NORTHERN IRELAND ››John Ashenhurst FRICS, 1958-2017 Belfast ››Ivan Emerson Turkington FRICS 1934-2017, Craigavon


››Damian Joseph Michael Cassidy MRICS 1959-2016, W Vancouver If you are facing hardship after the loss of a family member, or considering leaving a legacy, contact LionHeart, the charity for RICS members and their families. Call +44 (0)24 7646 6696, email info@, or visit

››Malcolm Ian Boote 1944-2017, Stafford ››Peter Hollow FRICS, 1935-2017 Sutton Coldfield

CONDUCT Mr Bruce Riley MRICS [1126789], Wallasey, Wirral Appeal Panel – 31.05.17 On 6 December 2016, a Disciplinary Panel of RICS determined that Mr Riley failed to comply with RICS requirements in respect of Continuing Professional Development (CPD), in that he had failed to record his CPD activity for the years 2014 and 2015 online. The Panel concluded that as a third failure to record CPD within three years, Mr Riley should be expelled from RICS. Mr Riley appealed the decision of the Disciplinary Panel which was heard on 31 May 2017. The Panel varied the decision made in 2016 and imposed a £1,000 fine and a condition on Mr Riley’s continued membership with RICS. Mr Alexander Banyard [1145028], Norfolk, NR20 Appeal Panel – 15.06.17 On 9 December 2016, a Disciplinary Panel determined that Mr Banyard failed to comply with RICS requirements in respect of CPD, in that he had failed to record his CPD activity for the years 2014 and 2015 online. The Panel concluded that as a third failure to record CPD within three years, Mr Banyard should be expelled from RICS. Mr Banyard appealed the decision of the Disciplinary Panel which was heard on 15 June 2017. The Panel varied the decision made in 2016 and imposed a £750 fine and a condition on Mr Banyard’s continued membership with RICS. Mr Yiannaki Stavrou MRICS [1218034], Barnet, EN4 Registration Panel – 20.06.17 On 20 June 2017 Mr Stavrou made an application for readmission into Membership, which was heard by a Registration Panel. The Panel allowed Mr Stavrou’s application and granted his readmission to Membership of RICS, with immediate effect.

Lewis & Tucker Management Ltd, London, W1U Disciplinary Panel – 04.04.17 and 26.06.17 The Panel heard a case against Lewis & Tucker Management Ltd for failure to preserve the security of client money entrusted to its care in the course of its business, contrary to Rule 8 of the Rules of Conduct for Firms 2007. The Panel imposed a reprimand on Lewis & Tucker Management Ltd and ordered the firm to contribute towards RICS’ costs. Mr Andrew Tew [5790562] & Redway Associates t/a 360 Surveying, Bridgwater, Somerset TA7 Disciplinary Panel – 27.06.17 The Panel heard a case against Mr Tew and the Firm, Redway Associates t/a 360 Surveying, for failure to act with integrity and avoid actions or situations inconsistent with their professional obligations in that they failed to ensure that the remedies awarded by Ombudsman Services: Property in a final decision were implemented. The Panel imposed a reprimand on both Mr Tew and Redway Associates Firm and ordered Mr Tew and Redway Associates to contribute towards RICS’ costs. Mr David Lawal MRICS [1159486], Middlesex, UB10 Disciplinary Panel – 27.06.17 The Panel heard a case against Mr David Lawal by way of written representations. The Panel considered whether Mr Lawal may be liable for disciplinary action under Bye-Law 5.2.2(d) by reason of having been convicted by the Crown Court of Harrow on 16 October 2015 for: 1. 3 x obtaining services by deception; 2. 1 x attempting to obtain services by deception; and 1 x sub-letting property without consent. The Panel expelled Mr Lawal from Membership of RICS and ordered him to contribute towards RICS’ costs.


GoReport exclusively develop mobile surveying solutions. We’re passionate about our customers and fanatical about continually helping them add value to their customers.

We asked. We listened.

Which is why over the past 18 months we asked surveying professionals about their working habits and frustrations. The result is our best software ever, with levels of power and flexibility not previously available in site surveying technology.

Our answer is the new generation GoReport.

A new interface coupled with the most accurate automated voice to text transcription and our powerful phrase builder feature, ensures rapid data capture. All of which frees you to focus on surveying.

To explore every update and innovation and discover how the new generation GoReport can help you, visit +44 (0)28 9049 4008


400,000 people use Find a Surveyor every year

That’s a lot of prospective customers you could be missing out on. Make sure it’s you they find first by upgrading your listing today.

Visit or call +44 (0)20 7871 2664



RICS Recruit / To advertise, email or call +44 (0)20 7101 2772

RICS Recruit Residential Valuation Surveyors Do you want to work for a well-established private firm with a corporate attitude - a firm that is quality driven and that has a strong tradition of VALUING its surveyors as INDIVIDUALS? Valunation is part of one of the country’s largest independent and privately owned Estate Agency groups with over 200 branches and we’re looking to further expand and strengthen our national team of residential valuation surveyors. This is your opportunity to make a positive yet rewarding change to your work- life balance and join a leading name in the residential surveying marketplace where we pride ourselves on the emphasis we give to the quality, rather than the quantity, of what we deliver. Our staff retention and recent growth speaks volumes for our business philosophy – we do things differently! We have vacancies for experienced RICS qualified and registered valuation surveyors, who are highly motivated. You must be familiar with undertaking residential valuations and surveys for both lenders and private clients. We have immediate positions in London, Home Counties and the South and elsewhere nationally in England with new vacancies being added all the time, so WHY NOT send us your CV? We offer an above average benefits package including private medical care, life insurance, company pension, BMW car or car allowance, together with a generous bonus scheme. We are also happy to consider part-time or flexible working. If you are interested in joining us we would be delighted to hear from you. Please email your CV directly to or call Paul Lancaster on 07974 090 113 or David Atter on 07973 543 010 for a confidential chat.

Reliable, trusted advice Find your perfect job today Building Surveyors & Quantity Surveyors London and the South East Packages from £30k - £70k + cars Professional and confidential recruitment service Call Roger Dunning - 07769 551846 / 01243 933263 or email -


For more than 20 years MLA Recruitment has been proud to assist Residential Surveyors to enhance their careers. We continue to recruit for the majority of industry employers (Lenders and financial services organisations, large corporate and non-corp smaller surveying firms) and we are retained to find surveyors for all the best jobs around. At present there are full and part time opportunities in most areas of the UK, particularly in the North, North West, Midlands, Eastern, and South West regions, together with some excellent jobs in London and the Home Counties.. If you are MRICS/FRICS/AssocRICS with existing residential valuation experience, then please contact us in strict confidence to discuss your options. Call Jeff Johnson on 07940 594093, or you can email your CV to and we will get back to you.

The October issue will be published on 26 September Recruitment copy deadline Thursday 31 August



To view more jobs online visit


ADDITIONAL INCOME STREAM An exciting opportunity has arisen to join one of the UK’s fastest growing Chartered Surveyors specialising in the bridging finance market offering national coverage for residential, commercial and development valuations with an excellent income stream. GENEROUS FEE SHARE BASIS Due to recent significant growth in volumes of work, we are keen to recruit additional professional residential, commercial and development associate valuation surveyors in all geographical areas to carry out valuation work on a very generous fee-share basis. WORKING WITH PLP PROPERTY CONSULTANTS PLP are property specialists, our team of highly experienced experts have been serving UK residents and businesses for over 40 years. PLP provide independent and professional property advice, we

have extensive knowledge of regional property markets and offer excellent customer service with a commercial approach. PLP Property Consultants aim is to provide Professional advice, Local knowledge and a Personal service; we call it the ‘PLP’ approach. To work with PLP Property Consultants you will need to be committed, highly professional and meticulous with a full RICS qualifications and be fully registered with the RICS. We in turn supply you with full support from our Head Office administration team, providing you with full and clear instructions, report templates and immediate telephone assistance. We do offer the facility to type your dictated reports. The opportunity would probably suit sole practitioners looking to add income to their existing workload.

To discuss further please contact our National Account Manager, Kate Callow on 01934 750 203 or email

Smarter surveying Do you want to be part of the technological evolution and help shape the future of the surveying industry? We’re keen to speak with experienced residential surveyors about our nationwide opportunities in: London, Reading, Slough, Northampton, Norwich, Ipswich/North Colchester, Dudley/Edgbaston, Newcastle/Gateshead, Colwyn Bay, Dorset, Lincoln(ZH), Mid Wales(ZH), North and West Yorkshire(Consultants) Or if it’s a change of focus you’re looking for, we’re also seeking experienced AssocRICS/MRICS/FRICS for the following vacancy: Technical Trainer - Various locations Welcome to our future. It’s getting exciting.

Our regional directors will be happy to tell you more: Paul Marcus (Regional Operations Director - North) - 07775 544866 Tim Wood (Regional Operations Director - South) - 07800 705547 Alternatively, contact Matt in our Recruitment Team on 07794392858 or email your CV to

For a full list of our opportunities visit



RICS Recruit

TIME FOR A MOVE Connells Survey & Valuation is seeking Residential Surveyors. We are an established, respected and successful business offering an excellent remuneration package and work life balance. We are looking for enthusiastic Residential Surveyors to join our team. Experienced candidates are preferred but we are prepared to provide relevant training for the right applicant.

We are looking to recruit RESIDENTIAL SURVEYORS in the following locations: • Cambridge • Hereford/Worcester • Isle of Wight (Zero hours/Part time) • Liverpool • Maidstone • Newcastle upon Tyne • Teesside

If you are interested in a Residential Surveyor role, then we would love to hear from you. Please contact:

Tim Jones MRICS on

07785 266226

or send your CV to



To view more jobs online visit

Opportunities for Staff Surveyors / Valuers UK wide

Would you like to focus on quality over quantity with a single reporting format, a workload comprising mostly Mortgage Valuations, a tight-knit patch, logically booked jobs, market leading tablet technology and an outstanding remuneration package that isn’t commission led on EITHER a Full OR Part time (employed) basis? Our association with some of the best known and most prestigious high street and specialist lenders nationally is very well established, so much so that we can offer quality focused, thorough residential surveyors an exclusive, discreet and highly efficient route to client side working in the following locations: Immediate/Urgent:


SW London Guildford Enfield St Albans Romford N London NW London

South Coast W/SW England N/NW England Inner M25


As well as the obvious workload, lifestyle and team benefits, Successful Staff Surveyors can expect a remuneration package comprising: • High basic (up to £67k+) depending on location • Profit share or bonuses based on multiple (quality) factors as opposed to volume only • Efficient, logical booking within a small patch • High quality prestige company car • 6 weeks holiday to start • Market leading Pension • A wide range of health, lifestyle and wellbeing benefits • Preferential staff mortgage rates

As well as having a strong service mentality and exceptional attention to detail, suitable surveyors will need to hold: • MRICS/FRICS qualification (though AssocRICS may be considered with sufficient levels of experience) • VRS accreditation • PII claim free • Strong track record in their chosen patch • A stable career history demonstrating strong commitment to past and present employers

Greg Coyle 0208 514 9116

RICS Recruit

Opportunities for Residential Surveyors UK wide

Different branding… same whole market coverage and one stop-shop recruitment service for trainee, experienced, returning and client side residential surveyors nationally.

Despite a subdued third quarter, not helped by the recent election, seasonal slowdown and a general shortage of housing stock, we remain highly instructed by our panel, independent, regional and lender clients across the UK. Whilst the aforementioned factors have contributed to a slight drop in confidence, be under no illusion that the market for residential surveyors remains anything other than extremely strong nationally. Accordingly, through our 20 year (often exclusive) association with some of the top employers in the UK we can help you achieve: • An improvement in earnings, be that basic salary or a bonus scheme that offers greater incentives • A reduction in hours or a move to part-time or zero hours working • A reduction in the volume of work that you are expected to handle • An improvement in the general quality of your instructions/ a more refined patch. Opportunities for experienced Residential Surveyors within corporate environments: All London postcodes (N, NW, W, SW, SE & E), Essex (SS, CM, RM, CO, IG & E), Hertfordshire (AL, SG, WD, EN), Bedfordshire/Luton (LU, MK), M4 Corridor generally (SL, RG,

OX, SN), East & West Sussex (BN, TN, RH), Dorset, (DT, BH), Hampshire (SO, PO), Surrey (CR, TW, KT, SM, GU), Kent (ME,TN, CT, BR, DA), Plymouth, Gloucestershire (GL), Bristol (BS), CB, S, NR, Cardiff/South Newport (CF, NP), Chichester, Basingstoke, Aberdeen, Northants, Uxbridge, Harrow, Twickenham, Swindon, Leicester. Remuneration includes a basic salary of £40-65k (depending on location), bonuses (based on fee income), a car (or allowance), healthcare and pension. Opportunities within panel appointed, non-corporate practice-based environments Our clients are traditional, independent private practices who service main lender, private client and in-house (agency) instructions undertaking the full range of residential reports for high average fees. Their ethos is quality over quantity (but not at the expense of security) and, as such, surveyors working for them are not put under the same pressures as they might be elsewhere in the sector. Vacancies exist in the following locations immediately with additional needs following on a near weekly basis: South London, North Notts/Derbyshire, ChilternsHampshire (Portsmouth/

Southampton/Winchester), North East London/Essex, Kent, Oxford, Bristol/Bath, Chichester, North London, Reading, St Albans, Bromley, Dartford, East London, SW London, Loughton/Chigwell, Romford, Colchester, Chelmsford, Milton Keynes, Surrey Quays, North London, Docklands, Nottingham/ Leicester, Bath/Swindon. Basic salary circa £50k+ with excellent “zero threshold” bonus scheme, quality car and benefits. Regional / Area Management opportunities Climb the corporate ladder in a position that combines staff management, recruitment and support with a fee earning element for maximum OTE (up to £90k in certain locations). Vacancies exist in Norfolk/Suffolk, Kent/Sussex, Essex/Herts and Plymouth/SW England.

Andy Welham 0208 514 9177 James Irving 0208 514 9120

Find out more about current opportunities and the latest sector news at:


To view more jobs online visit

Take your career to new heights... Chartered Surveyors National locations

ÂŁCompetitive package

If you are a talented professional with proven experience Bruton Knowles can offer you the opportunity of a lifetime. As one of the UK's most successful property consultancies we are very much a people business, striving for excellence in everything we do. And to us, that means empowering our people, giving them the freedom and confidence to develop their talents and achieve their full potential. Due to growth, we are looking for Chartered Surveyors who are full members of the RICS, with ideally two or more years post qualification experience. Available roles will be based from one of our offices and we are particularly interested in candidates with experience in development, valuation, commercial, compensation including CPO as well as other areas. In return we offer excellent development, career progression opportunities and a modern and attractive package which improves with performance. We are flexible regarding the types of work contracts we offer. If you have the ability and personality to deliver, visit us at and upload your CV. We will then be in contact to explore opportunities further. You will be required to complete a DBS check. If you would like a confidential discussion, please call Patrick Downes, Managing Partner on 07831 144312 or Neil Young, HR Director on 07717 545530. Bruton Knowles is a leading and long established independent Property Consultancy, with 13 offices throughout England and Wales. Strictly no agencies.



RICS Recruit

OPPORTUNITIES FOR FIRST TIME ENTRANTS / TRAINEE/ RETURNING RESIDENTIAL SURVEYORS NATIONALLY with particularly urgent needs in the following areas: Taunton, Reading, Oxford, Nottingham, Derby, Leicester, Surrey, Milton Keynes, Ilford, Northampton, Peterborough, Romford, East London, Dorset, St Albans, Luton, Hertford, Bath, Bristol and North West London Basic salary c£50k + Bonuses + Car allowance

Land Agent/Estate Manager

Vacancy for an Estate Manager to continue the development of the business’s commercial & agricultural properties. The position involves a wide range of responsibilities: • Managing leases, rent reviews and utilities for over 35 Commercial Facilities throughout the UK • Dealing with planning & building control applications and appeals • Identifying new sites and opportunities for development, project management, office builds • Valuing rural land and commercial property • BPS Applications The role requires each area to be managed to the highest standards whilst meeting our environmental, social and economic objectives. The successful candidate will have a sound knowledge of UK and EU agricultural and land-use regulations ideally with a minimum of five years’ post RICS qualification experience. Please send your C.V. and covering letter by the 14th September. Tracey Taylor, HR, A.W. Jenkinson Forest Products, Clifton Moor, Clifton, Penrith, CA10 2EY

James Irving 0208 514 9116 For our full range of opportunities alongside helpful career & CV advice please visit

Look after their future. And we’ll look after yours. Part-time and full-time careers across the UK with one of the nation’s largest valuation and surveying businesses. As a Colleys Valuation Surveyor with Lloyds Banking Group, you’ll work for one of the largest UK Lenders, enjoying Single Lender Reporting, whilst helping customers realise their ambitions of becoming home owners or remortgaging.


In return, you’ll benefit from a competitive salary, enjoy the flexibility of working remotely, and receive support, training and opportunities for personal and professional development. Plus, you’ll be eligible for the award-winning flexible benefits package only Lloyds Banking Group can offer, with a wide range of benefits like a contributory pension scheme, private medical insurance, and discounted staff mortgage rate.

Macclesfield & Cheshire | Oxford | Watford | North London Bracknell & Ascot | Chippenham & Calne | High Wycombe Applications from other locations welcome also.

Search for “Valuation Surveyor” at:


STUDIO:MSL_Group:2017 – B3051-003186-00:Lloyds:14285_Lloyds_RICS Renewal_Carmen Guiterrez_B3475:14285_Lloyds_Colleys_116x87.5_1.2

Our client is an independent, well-established and growing firm of chartered surveyors undertaking the full range of survey and valuation services for main lenders and private clients. They are able to train enthusiastic MRICS and AssocRICS surveyors from most backgrounds so previous residential surveying experience is not essential. Vacancies exist nationally

To view more jobs online visit

HARGREAVES JONES RECRUITMENT 2017 Quantity Surveyors at Junior, Intermediate and QS Level sought to meet company expansion plans Location: Nationwide Excellent Salaries + Car/Car Allowance + Generous Pension + PHI. Sector Experience Sought– Gas, Oil, Nuclear, Utilities, Commercial and Traditional Building Hargreaves Jones is a commercial and Project Management Services Consultancy serving the Oil, Gas, Nuclear, Utilities, including overhead Transmission Lines, Pharmaceuticals, Fast Moving Consumer Goods sectors (FMCG) and Commercial and Traditional Building sectors. We pride ourselves on delivering commercial and project services to clients engaged in capital construction and engineering activities on both large and small infrastructure projects for Blue Chip clients, or their respective design and project management service providers. The continued expansion and success of our growing business is reliant upon finding enthusiastic and motivated professionals. We provide APC training and support & opportunities to grow in an exciting professional environment.

Please send a copy of your CV and covering email to For further deatils please contact

Page 1 of 1


Building Surveying Lead vacancy in multiple UK locations as well as remote/home working opportunities for a Chartered Building Surveyor with experience communicating with senior leaders. With a salary of £47,894 - £69,411, generous holiday allowance and pension scheme, if this seems like something you would be interested in please contact us.


Colin Mason 07464 648814



Whether you’re fresh out of the traps or looking for a new


Get on the dog and bone:

07920 542 665

leash of life, we’re recruiting

Or, email your CV to:

VRS registered, AssocRICS

and MRICS surveyors today.

SDL Group is an equal opportunities employer and encourages a diverse range of talent to apply.

RICS Recruit

RESIDENTIAL SURVEYORS Avery & Co is an established and progressive firm of residential Chartered Surveyors & Valuers operating across the North West of England and North Wales. We are looking for enthusiastic Chartered or AssocRICS surveyors to join our excellent team. We have a growing client base, including panel appointments to many national mortgage providers, and pride ourselves in allowing all our surveyors the time and resources to provide the highest possible standards of service. A competitive and remuneration package is on offer, including a bonus scheme and car allowance. We will also consider flexible full time and part time working. We are currently seeking suitable candidates to cover South/Central Manchester and Cheshire. For further information, please email

Global and local recruiters to the Property and Construction Sector Quantity Surveying - Project Management - Building Surveying 020 3245 2550 / 01494 440 680 -



Mind map


But if they can get it all quickly, then the process can made be much faster, and will give property owners better valuations. If you don’t have to worry about the data, the analysis can be started immediately.

Wilfrid Donkers MRICS Director, financial advisory services, Deloitte Netherlands

At present, it takes a valuer a lot of time to collate all the information needed for a valuation.

In the future, we’ll see data partnerships in the real estate industry start to evolve. This will help bring about much more robust real estate data. Open access to data will also allow start-ups to flourish.

For example, in the Netherlands, by 2024, all relevant information such as zoning, permits and regional plans will be available to a user, just by clicking on a map.


But standardisation could also threaten business models. Valuers and those involved in due digilence will need to evolve their processes accordingly.



Designed for Building Surveyors by Building Surveyors

Asbestos Roofs

We understand industrial roofing so designed our superior roof coatings to meet the needs of the professional specifier. Now, we’ve developed a unique guarantee to match. The single-point Liquasil Latent Defects Insurance Guarantee includes materials, workmanship and access. Liquasil works. Guaranteed!

Call 0121 709 5352

Asbestoseal – the only BBA Approved asbestos roof coating on the market. LATENT DEFECTS GUARANTEE

Metal Roofs Complete metal profiled roof refurbishment system with unique hardened silicone technology. LATENT DEFECTS GUARANTEE

Cut Edge Corrosion Finally, a cut edge corrosion solution that’s easier to apply and is economical to use. LATENT DEFECTS GUARANTEE Liquasil Limited Unit 3 Radway Industrial Estate Radway Road, Solihull, West Midlands B90 4NR t 0121 709 5352 e

A WELL-DESERVED OPPORTUNITY E XCLUSIVE VOLVO V60 OFFER You joined the Royal Institution of Chartered Surveyors to get more from something that matters to you. Buy the V60 D4 R-Design Lux Nav Automatic, with its advanced handling and versatility, and we’ll return your commitment with an exclusive saving of £8,539. CALL T YSON COOPER ON 01473 873 000 OR EMAIL RICS@T YSONCOOPER.COM V60 D4 R-Design Lux Nav Automatic Personal Contract Purchase Representative Example* 48 monthly payments Customer deposit Finance deposit contribution On the road price Member saving

£289.00 £7,745.00 £750.00 £38,530.00 £8,539.00

Revised on the road price


Total amount of credit


Interest charges Total amount payable Duration of agreement (months) Fixed rate of interest (per annum) Optional final payment Mileage per annum Excess mileage charge Representative APR

£3,190.52 £33,181.52 49 2.52% £10,814.30 8,000 14.90p per mile 4.9%

Available with three years’ complementary servicing when purchased on Volvo Advantage Personal Contract Purchase.

Official fuel consumption for the Volvo V60 D4 R-Design Lux Nav Automatic in MPG (l/100km): Urban 53.3 (5.3), Extra Urban 72.4 (3.9), Combined 64.2 (4.4). CO2 emissions 116g/km. MPG figures are obtained from laboratory testing intended for comparisons between vehicles and may not reflect real driving results. *Finance subject to status. Retail sales only. Subject to availability at participating dealers only on vehicles registered by 30th September 2017. At the end of the agreement there are 3 options: (i) Part exchange the vehicle, (ii) Pay the Optional Final Payment to own the vehicle or (iii) Return the vehicle. Further charges may be made subject to the condition or mileage of the vehicle. Terms and conditions apply. Applicants must be 18 or over. Guarantee/Indemnity may be required. Volvo Car Credit, RH1 1SR. The complementary servicing offer is only available when purchasing on Volvo Advantage Personal Contract Purchase at participating dealers (excludes Polestar and Hybrid vehicles), on vehicles ordered between 01/07/2017 and 30/09/2017. Services must be carried out at a Volvo Authorised Repairer. Retail offer only. Excludes fleet operators and business users. See for full terms and conditions.

RICS Modus, Global edition — September 2017  

#RICS Modus, September 2017 - The AIR issue. More than ever in this shrinking world, a country’s economic growth is dependent on strong airp...

RICS Modus, Global edition — September 2017  

#RICS Modus, September 2017 - The AIR issue. More than ever in this shrinking world, a country’s economic growth is dependent on strong airp...