MODUS MARCH 2018 RICS.ORG/MODUS THE CURRENT ISSUE
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Contents MODUS MARCH 2018 RICS.ORG/MODUS
D • MO
S • RI C
A Z I NE • AG
07-09 NEWS IN BRIEF Industry news, advice and information for RICS members
Features 12 COVER STORY In this in-depth report on the future of our energy infrastructure, we explore the potential of smart grids; ask if offshore wind has reached critical mass; prepare for the home battery revolution; and investigate small modular nuclear power
08 THINKING: MIKE BALIMAN The London Fintech Podcast host assesses the positive impact of disruptive technologies
24 ENEMY AT THE GATES How do we improve the resilience of our cities’ increasingly smart infrastructure networks to cyber attacks?
11 PRESIDENT’S COLUMN John Hughes FRICS on the role of the profession in managing change through an era of unprecedented innovation
30 ALTITUDE PROBLEM Do Alpine resorts still have the white stuff to keep attracting visitors? 32 TOP OF THE MARKET Bloomberg’s £1bn London behemoth sets new benchmark in workplace design
06 CITIES FOR OUR FUTURE What can cities do to better manage urban storm and floodwaters? We hear two points of view
D • MO
L CP D
S I NF O
• RI C S
• RI C S
CESAR CERRUDO, IOACTIVE LABS RESILIENCE, P24
D • MO
AGA AGA S Madoption SM “The biggest concern with the rapid of new Z Z technologies is that DU DU they are highly insecure. This means the attack surface [area] in a city is growing fast, giving attackers a lot of opportunities”
34-35 CAREERS Lift yourself out of that mid-career slump; Pick Everard’s Aarti Raj MRICS 36 BUSINESS Engaging your staff through gamification 37 LEGAL 101 Learn to identify the signs of modern slavery 39 PROFESSIONAL DEVELOPMENT Mastering the pre-contract stage of a project 41 SURVEYED The latest products for professionals 58 MIND MAP Knight Frank’s Ian McGuinness MRICS on the unrealised potential of building upwards PLUS 43 Benefits 44 Events
45 Obituaries + Conduct 46 Recruitment
Views expressed in Modus are those of the named author and are not necessarily those of RICS or the publisher. The contents of this magazine are fully protected by copyright and may not be reproduced in any form without the prior permission of the publisher. All information correct at time of going to press. All rights reserved. The publisher cannot accept liability for errors or omissions. RICS does not accept responsibility for loss, injury or damage or costs that result from, or are connected in any way to, the use of products or services advertised. All editions of Modus are printed on paper sourced from sustainable, properly managed forests. This magazine can be recycled for use in newspapers and packaging. Please dispose of it at your local collection point. The polywrap is made from biodegradable material and can be recycled.
M A RCH 2018_MODUS 03
USEFUL RICS NUMBERS CONTACT CENTRE +44 (0)24 7686 8555 Enquiries / APC guidance / Subscriptions / Passwords / Library / Bookshop REGULATION HELPLINE +44 (0)20 7695 1670 CONFIDENTIAL HELPLINE +44 (0)20 7334 3867 DISPUTE RESOLUTION SERVICES +44 (0)20 7334 3806 SWITCHBOARD +44 (0)20 7222 7000 LIONHEART +44 (0)24 7646 6696
Join the debate REACTIONS AND RESPONSES FROM PREVIOUS ISSUES
Do you have a comment about this issue of Modus? Email firstname.lastname@example.org, or tweet us using #RICSmodus RING THE CHANGES Sir, The Halo Effect (Case file, p30, February) briefly touched on the unfair allocation of funds from central government to local government. Indeed, it is now time to seriously consider and implement a cultural change and build on the “Northern Powerhouse” agenda by devolving further powers to the north and end the north-south divide for good. T Yakub MRICS SPRINKLING OF COMMON SENSE Sir, In the aftermath of Grenfell Tower, Ian Cox puts forward a succinct case for sprinklers (Legal 101, p37, February). The argument goes well beyond large buildings and can just as well apply to historic assets, where conventional regulatory compliance may be damaging to the historic fabric, and where sprinklers can protect irreplaceable artworks and furniture. The life safety benefits of sprinklers are now much more clearly appreciated but there was a time when they were primarily seen as protecting stored goods of high commercial value, and therefore really only an insurance issue. Conventionally, they had been considered to be something of a last resort in more ordinary and domestic situations. It looks as though these attitudes are changing at last. For a long time a developing understanding was obstructed by the misapprehension that sprinklers operate as in disaster movies, all going off at once, whereas most fires are controlled by the operation of a maximum of two or three heads. We have successfully persuaded clients to install sprinkler systems – in some instances even when they were not required for regulatory compliance. All concerned sleep better. David Gibbon MRICS, director, Gibbon Lawson McKee, Edinburgh
@RICSnews // #RICSmodus @RozMBird @RICSnews #RICSmodus
just read Advanced Warning Signs article and reference to sexual harassment @ MIPIMWorld - what’s to be done? Who’s taking responsibility for this environment? Not a good image for our industry #workplacesexualharassment @andersonbickley We lead on environmental building, but the monthly magazine is still plastic wrapped. Come on RICS we can do better!!! @JBLMconsult @RICSnews so many
interesting articles in #Modus BUT by non RICS members, appreciate theme dictates content but I’m sure there would be plenty of members offering to write something of interest and contribute if they were given the chance #forthepeoplebythepeople @RobChapman_Co @JohnHughesTO makes good points in #RICSmodus about making our cities more resilient to heavy rainfall – more permeable surface areas + using natural rather than artificial solutions @jesstabibi The #secretsurveyor in
this months @ricsnews #modus had me lol-ing on the tube much to the amusement of the rest of the carriage #custardcreams #LoveSurveying
IMAGE PROBLEM Sir, I was very disappointed at the way in which the recent discussion on RICS and the meaning of public advantage was handled. The exercise was carried out on Twitter on 31 January, at a time when most chartered surveyors were busy and could not allocate time to engage with it. Improvement of the image of the profession in the eyes of the public is very much overdue. As an example, housing developments are rarely featured in Modus, and recent stories have tended to focus on homes for rent. RICS is clearly giving the impression to the current generation of young people that their natural aspiration to own their own homes – in the same way as their parents and grandparents – is of no interest. The Institution needs to have a vision for the future of UK housing, and not be so concerned about international big business, otherwise the public will think it has no relevance to them and no “public advantage”. Creation of more new towns must be one of the answers. RICS should take the lead by setting up a team to revisit how Milton Keynes and other new towns were established when the country was not as wealthy as it is now. Very substantial sums were found for Crossrail and the High Speed 2 rail line. Investment in new homes should have had a greater priority. Successive governments have delegated their responsibility to local authorities. However, local objections inevitably slow this process, exacerbated by a shortage of experienced staff. As a member who attended the centenary celebrations and who is looking forward to the Institution’s 150th festivities, I hope that we can see a new dawn as far as our image is concerned. Jeremy Sheppard FRICS, Godmanchester, UK 81,731 average net circulation 1 July 2016 - 30 June 2017
FOR SUNDAY Editor Oliver Parsons / Art Director Sam Walker / Deputy Editor Andy Plowman / Contributing Editor Brendon Hooper / Junior Designer Katie Wilkinson / Creative Director Matt Beaven / Account Director Karen Jenner / Advertising Sales Director Emma Kennedy / Advertising Sales Manager Chris Cairns / Senior Account Managers James Cannon, Sam Gilbert / Recruitment Sales Manager Milos Maguire / Production Manager Michael Wood / Managing Director Toby Smeeton / Repro F1 Colour / Printer Wyndeham Group / Cover Image Peter Crowther Associates / Published by Sunday, 207 Union Street, London SE1 0LN wearesunday.com / For RICS James Murphy, RICS, Parliament Square, London SW1P 3AD / Advertising enquiries email@example.com, or +44 (0)20 7871 0927
M A RCH 2018_MODUS
News / Reviews / Opinions / Reactions
CITIES FOR OUR FUTURE
How can we design cities to improve how they manage urban floodwaters? Discuss.
ANSWER THE BIG QUESTIONS As part of RICS’ 150th anniversary, throughout 2018 we are asking how we safeguard the future of our cities, making them better places to live, work and do business
ConventIonAl ApproAChes to urbAn floodIng hAve been to quICklY move stormwater “away” in a network of pipes. This approach can lead to concentrating floodwater, potentially more catastrophically, further downstream. Modern solutions try to deal with it at source, either through storage or infiltration into the ground. In response to increasing climate variability, it makes perfect sense to capture storm and floodwater and harness its potential as it cascades through an urban system. For example, as discharges from storage facilities are released in a controlled way, there is the possibility of providing a valuable source of renewable energy to local communities through microhydropower generation. We JOHN BATTEN GLOBAL DIRECTOR OF CITIES, have developed a screening tool that can help identify ARCADIS, HONG KONG where such installations may be economically feasible. Stormwater used to replenish groundwater sources can be one of the mAjor trends for whICh ClImAte ChAnge Is extracted during water shortages. The amenity value of green responsible is the intensification and frequency of extreme infrastructure in these systems can help regenerate urban precipitation events. However, cities can, and are, creating sustainable areas, as well as providing urban microclimate regulation, urban drainage solutions to effectively deal with this trend and treat enhancing biodiversity and habitat opportunities for wildlife stormwater less as a nuisance and more of an asset. – even trapping pollution and attenuating noise from busy Every new development in Singapore, for instance, has to have a green roads. Rainwater harvesting can capture water for subsequent element and the city runs an investment programme to retain and reuse all non-potable use in buildings. water. All waste water is super treated to remove viruses and bacteria, made Developers are also beginning to realise that sustainable potable and dubbed “new water”. drainage systems can add value to new schemes. With careful Meanwhile in Europe, both Rotterdam and Copenhagen tackle cloudbursts planning, we can reduce urban flood risks, make communities by converting plazas and pedestrian areas into facilities for storing water safe and improve water quality and, in doing so, take demand when the area is not being used for leisure. Usually the water is released back off other resources, such as energy. To achieve this requires into the environment, but it is sometimes used for cooling via fountains and a paradigm shift in the value we put on urban stormwater. spraying, or for irrigation. Finally, China, having rapidly urbanised, has a great chance to capture some previously missed opportunities for stormwater management. The central What are the biggest challenges facing government knows it’s a water security issue, and is retrofitting 16 cities into our cities? Be part of the solution. “sponge cities”, so that downpours run into surfaces, not off, using permeable Find out more at citiesforourfuture.com bricks and asphalt. This also helps to replenish the groundwater reservoir. Global cities that are tackling mega trends in an agile yet planned way are poised for future success. Converting stormwater to an asset is an integral part of that success. 06
INTERVIEW MICHAEL WILLOUGHBY ILLUSTRATION JORDON CHEUNG
RICHARD FENNER PROFESSOR OF ENGINEERING SUSTAINABILITY, CENTRE FOR SUSTAINABLE DEVELOPMENT, UNIVERSITY OF CAMBRIDGE
Intelligence STACK ‘EM HIGH In 2017, 144 towers 200m or taller were built, including 15 “supertalls” at least 300m high. China built more than the next 10 countries combined. Source: CTBUH, 2017
NEWS IN BRIEF
SOUTH KOREA 7
Leaders converge on London for RICS Summit RICS has announced that its World Built Environment Forum Summit will this year be headlined by the co-founder, and chief technical officer of Tesla Motors, JB Straubel. The Summit, held in London on 23-24 April, will also boast speakers from the Financial Times, JLL, Aecom, CBRE, Intel, +16% Deliveroo, BCG, Capgemini and Skanska, as well as contributions from some of the world’s leading LONDON universities and cities. 1136 centres Following the Summit, an Insight Programme will provide privileged access to four landmark sites across the capital. With three internationally funded mixed-use developments included in the tour, the agenda attests to London’s continued resilience, appeal and economic vibrancy. Tickets and group discounts are available for the Summit, or combined Summit and Insight Programme, at rics.org/summit.
PETRIFYING STORY The volcanic geology under the Hellisheidi power plant has created perfect conditions for CO2 to quickly turn into stone
INFOGRAPHICS IAN DUTNALL IMAGE GUS KHEF
What’s that? Since 2014,SAN Iceland’s Hellisheidi geothermal power plant NEW YORK FRANCISCO PARIS BERLIN has been capturing and burying the small carbon 330 centres 180 centres 156 amount centres of123 centresemissions it produces deep underground, where, incredibly, it turns to stone. Although the plant’s direct air capture system is still at a small pilot scale – sucking just 50 tonnes of CO2 from the air each year – it is perhaps the first example of a power plant using rocks for carbon capture and storage. How does it work? Despite geothermal being a “clean” energy source, the process of recovering heat still releases gases, including CO2. The gases at Hellisheidi are mixed with water, which is then injected 700m underground, where it reacts with basaltic rock to form minerals. The process usually takes hundreds or thousands of years, but here, scientists have found it happens in less than two years, due to the unique properties of the rock. What’s next? The pilot has shown that turning CO2 to stone on a greater scale is possible under the right circumstances. This is because the type of basalt rock present at Hellisheidi is found in large deposits around the world. However, direct air capture still needs to be made cheaper than the current projected $100 per tonne of CO2 to attract widespread commercial interest.
Win £50,000 in RICS’ Cities for our Future Challenge Announced in last month’s Modus, the Cities for our Future Challenge is RICS’ global competition to find solutions to the most pressing issues facing the world’s cities. Aimed particularly at students and young people, we are seeking innovative but practical responses to challenges covering three themes: rapid urbanisation, climate change and resource scarcity. The 12 best global entries will be shortlisted for the grand prize of £50,000 (or local equivalent) and mentorship from an RICS-qualified professional to turn their idea into a reality. Entries are open until 31 May, visit citiesforourfuture.com.
Hellisheidi’s CO2 capture and storage
TAKE PRIDE DO YOU HAVE A SURVEYING STORY TO SHARE? Submit your Pride in the Profession nomination at rics.org/150
Sheung Li Uk was the first public rental housing estate to be built in Hong Kong, in 1952. It was the first manifestation of what was to become known as the “Wright Principle”; a housing standard in
MICHAEL WRIGHT FRICS, 1912-2018: HONG KONG’S STANDARD BEARER which privacy and human dignity are incorporated into the design. It was built to the specifications set by Michael Wright FRICS who, in his role in the Hong Kong Public Works department, created building standards to meet Hong Kong’s social housing needs, as the city faced a crisis of overcrowding. Wright passed away in London on 26 January 2018. He was 105. With a housing estate named in his honour, his outstanding contribution to the development of the built environment in Hong Kong and to the surveying profession is clear. M A RCH 2018_MODUS
“Interconnectedness has enabled a shift comparable to the change from single-cell lifeforms to multi-cellular organisms, leading to the disruption of many industries”
he suffix “-tech” is everywhere these days: there is proptech, fintech, govtech, regtech, edtech, adtech, medtech. I even recently heard someone talking about finproptech and propfintech – and I hadn’t the slightest clue what they were talking about. In terms of investment and attention, fintech is perhaps the most established of the “-techs”, but it has many parallels with proptech. Underlying both is a new definition of “digital”, based on the ubiquity of the internet and smartphones. It’s important to get beyond the hype around innovations such as AI or blockchain. We should focus instead on the more prosaic technologies that actually make the “tech” work: APIs (application programming interfaces), which allow interconnection of functionality from different businesses. This interconnectedness has enabled a seismic shift comparable to the change from single-cell lifeforms to multi-cellular organisms, leading to the technology-led disruption of many industries. Let’s take an example from“cartech”. When I discovered that my car had a flat tyre, my heart sank at the thought of a Saturday morning wasted at an old-school repair outlet. However, I then found tyresonthedrive.com, a website on which you can enter your registration number and postcode to receive quotes for someone to come round and fit a brand-new tyre at your house. The computer program on that website uses an API to contact the Driver and Vehicle Licensing Agency database to find out what type of car you have, then uses another API to find out what type of tyres you need, before generating a price. Decades ago your computer program
would have to do everything itself. Now the only value it adds might be in connecting to other computers. So what does all this mean for business in general? In principle this change has shifted the balance of power from producers to consumers. I say in principle, because the realpolitik of a connected world means that the likes of Google, Amazon, Facebook and Apple probably have more power today than any commercial organisation since the East India Company. What’s more, in many industries – and financial services is the best example – regulation has served to prop up incumbents’ dominance in the market. Even so, increased competition from new entrants helps consumers to access better service and value. Fintech-led companies may be able to offer much better foreign exchange rates, or geolocated expenses applications, for example. On the London Fintech Podcast, I’ve spoken to companies using tech in creative ways, exploiting the enhanced possibilities and interconnectedness of the smartphone and online world. They include CrossLend, which securitises loans at rates up to 100,000 times cheaper than incumbents, and CapitalRise, which allows ordinary investors access to prime real estate development. Another example is Neos, which will insure your home for a competitive price but also provides sensors to monitor hazards including water damage, fire or burglary. Its app alerts you of any problem and can also dispatch a service provider to fix it. The impact that “tech” will have on different industries will vary, but even in sectors where the initial direct impact appears to be small, it will change the competitive landscape by influencing the actions of incumbents. For example, MunichRe has come up with “reinsurance as a service”. ING Bank has created more than 100 partnerships with fintech companies, working with them to find innovations to make the bank stronger. The balance of power in many different industries has been changed forever. The impact of proptech may not match all of the hype and will vary in different parts of the sector. But it is axiomatic that business changes fastest when transformative technologies arise, from steam power to the telephone or the internet. The changes driven by new forms of “tech” are here to stay.
ILLUSTRATION ANDREA MANZATI
MIKE BALIMAN THE LONDON FINTECH PODCAST
NUMBER CRUNCH END OF AN ERA? CUMULATIVE UK HOUSE PRICE GROWTH BETWEEN 2018-2022 IS PREDICTED TO BE LOWEST IN 20 YEARS (%) Source: JLL, 2017
SECRET SURVEYOR NORTH WEST
“I became sick of hearing the same phrase: ‘With your experience, you should be at a far higher level’”
ack in 2016, Inside Housing ran a survey that found only 4% of senior leaders in the housing sector were from a black and minority ethnic (BME) background. This was despite BME people comprising 14% of the British population. In an effort to change this, the Chartered Institute of Housing (CIH) has set up Leadership 2025, a leadership development programme for senior leaders from BME backgrounds. As the institute says: “There is talent in the sector, but it is not coming through.” However, at more than £6,000, the course is not a low-cost option. This under-representation at the top level of the sector rings true for me. I was born in England and have worked in construction and social housing for more than 30 years. I’m FRICS, an assessor and chair for the APC, and a mentor. I’m also from a Sikh background. But despite these achievements, I was becoming sick of hearing the same phrase: “With your experience you should be working at a far higher level”. Speaking to other BME colleagues – and also women – I started to hear the same story. To give RICS credit, it has recognised this issue too, and created the Inclusive Employer Quality Mark to help address inequality issues. And generally, I’ve found that fellow chartered surveyors are much more interested in what you can do than your appearance. But many employers, from my experience, are more interested in appointing “a chap they know”. In the end, the solution for me was to set up my own housing consultancy. Working for myself, I find that my clients are not interested in my colour, but my ability. As I help my clients achieve their goals, my reputation grows and, most importantly, the barriers come down. ARE YOU INTERESTED in writing a future Secret Surveyor column? Send your musings on the profession to firstname.lastname@example.org
YORKSHIRE & HUMBER
PRIME CENTRAL LONDON
UK HOUSING TRANSACTIONS (millions) 1.18
1.3 1.26 1.23
2018 2019 2020 2021 2022 20182022
UK GDP PREDICTED GROWTH 2.1 (%) 1.5
UK HOUSING COMPLETIONS (thousands)
2018 2019 2020 2021 2022 20182022
UK CPI INFLATION (% pa) 1.9
2018 2019 2020 2021 2022 20182022
The next five years marks the start of a new UK housing market paradigm, suggests JLL, with house price growth lower than it has been over the past 20 years. Average growth of less than 2.5% a year for the next five years might not be too exciting for investors or homeowners, but in the medium
2018 2019 2020 2021 2022 20182022
term it will lay the foundations for a less volatile UK housing market at a time of political upheaval. For professionals, the forecasts could make for difficult reading, says JLL, but the trends should not be ignored. The period of great capital boosts to housing markets is ending and adjustments should be made. M A RCH 2018_MODUS
ROLLING TOMES The new Tianjin Binhai Public Library in China fits in 1.2 million books by using every surface – even stairs – as shelves. Designed to take the form of an eye socket, the central atrium also includes, as its “pupil”, a small, glowing white auditorium. This idea was a creative response to the demands of the masterplan, when architect MVRDV was struggling to fit the entire programme into the space available. “Not being able to touch the building’s volume, we ‘rolled’ the ball-shaped auditorium demanded by the brief into the building and the building simply made space for it,” commented the Dutch firm’s co-founder, Winy Maas.
PIECE OF THE ACTION
The flexible office market has tripled in size since 2006. London leads the way, but with annual growth of 24% last year, New York’s potential is clear Source: CBRE/Instant Group, 2017
LONDON 1,136 centres
NEWS IN BRIEF
NEW YORK 330 centres
SAN FRANCISCO PARIS 180 centres 156 centres
BERLIN 123 centres
Help RICS to shape the regulation of firms RICS’ Regulatory Board has opened a consultation on its firm-based regulation model. The proposals aim to increase accountability for meeting RICS’ standards at senior levels in the firms it regulates. Among the issues under consideration are: strengthening the eligibility rules that determine which firms may register for regulation, and strengthening the role principals play in ensuring RICS’ standards are implemented. Take part in the consultation at rics.org/firmregulation.
IMAGE OSSIP VAN DUIVENBODE ILLUSTRATION BERND SCHIFFERDECKER
Cannes do attitude: join RICS at MIPIM this month RICS will again have a major presence at MIPIM, the world’s leading property market, taking place in Cannes on 13-16 March. We will be using this year’s event as a platform to discuss and promote the themes of proptech, skills and ethics. These will be explored in the context of cities at an RICS conference that will form part of the main MIPIM programme. RICS professionals attending MIPIM are invited to join us at our stand, R7. C34, for a reception to celebrate our 150th anniversary, and meet the President, John Hughes FRICS, as well as the rest of the RICS team. The RICS stand is also open to all members for the purpose of holding meetings. And be sure to collect your complimentary copy of Confidence Volume 2, the publication of RICS’ World Built Environment Forum. To register for MIPIM, and to learn more about RICS’ activities there, visit rics.org/mipim.
“Managing change through our own age of discovery is key” JOHN HUGHES FRICS RICS PRESIDENT SMARTEN UP Adapting to an era in which we will be totally reliant on smart technology is not possible without a paradigm shift in how we define city resilience
reAders of AGE OF DISCOVERY bY IAn goldIn And ChrIs kutArAnA cannot fail to have been struck by the parallels they draw between today’s fundamental changes and those of 15th and 16th century Europe, the era we know today as the Renaissance. They describe the “connected” world of the 1990s as history, already replaced by a world that is “entangled”. This is a world in which DHL and Cisco anticipate 20 billion objects forming an internet of things by 2020. On the same timescale, the global middle class will reach 3 billion, all of them with the potential to connect with each other through their smartphones. According to the IT economist Erik Brynjolfsson, these same devices are today already faster than the Cray2 supercomputer, which in 1990 was the world’s most powerful machine. The Cray2 weighed 2.5 tonnes and came with a $35m price tag. The smartphone in your pocket is 18,000 times less heavy and 250,000 times cheaper. Clearly, such smart technology offers huge benefits in terms of data storage and computing, but especially of portability. Now, from almost anywhere, we can instantly both access and transmit information. However, the very power and pervasiveness of these technologies create challenges. We have become as reliant on the digital technology as we are on other utilities. A network breakdown or cyber attack can be as disruptive as a failure of the electricity grid. This challenge adds to the list of factors that must be considered when planning for the resilience of a city. How to deal with the enormous amount of data that is being collected and disseminated is a less tangible but perhaps much greater challenge. While big data has the potential to help us to better manage the built environment, for the time being, our ability to use these massive data sets is limited, partly by computing power, but also by a shortage of the necessary skills. It may well be that until more advances are made in another technology – artificial intelligence – the full benefits will not be realised. But when they do occur, just as during the Renaissance, the influence on society will be far-reaching. One thing from which we can take comfort, is that during previous periods of great change, those with professional skills tended to do well because they were able to help manage the change. Follow John on Twitter @JohnHughesTO M A RCH 2018_MODUS
Technology is changing the way we produce energy – and how cities make use of it – faster than at any time since the industrial revolution. It’s time to
ILLUSTRATION MARCIN WOLSKI
plug into the
M A RCH 2018_MODUS 13
Our homes and workplaces might bristle with the latest technology, but the network that powers them is decidedly 20th century. What are we doing to smarten up our national electricity grids?
WORDS HUGO COX
arly morning, 28 September 2003, Switzerland. A falling tree near the town of Altdorf damages the power line that supplies electricity over the Swiss-Italian border. Within seconds, the minor fault triggers a cascade of electrical disruption that causes Italy’s largest energy provider, ENEL, to lose control of its entire network. As the power loss drains the grid, circuit breakers turn off generators at power plants across Italy. Within minutes, almost the entire country is without power. The resulting chaos strands 30,000 people as the rail network grinds to a halt. In Rome people sleep in train stations and on the streets. A few years into the 21st century, and Europe’s fourth largest economy has been plunged back into the Roman era. The case explains much about the problems with traditional power grids in Europe and beyond. With an electric current travelling close to the speed of light, and – historically, at least – no way to store it, power supply is the most extreme example you can find of just-in-time manufacturing. Since it is used almost the instant it is created, adjusting the supply of power
to deal with irregularities of demand is an inexact science. When a confluence of accidents disrupts the supply – as in the Italian case – or consumers create an unexpected surge of demand, the sudden mismatch can have severe consequences. The clunky traditional solution has been to build and run backup power plants – “peaker plants”– that can be brought online at short notice when demand peaks. These are typically gas turbines that can be fired up quickly, but which are built to a different specification to those that run constantly, meaning their power is considerably more expensive to generate. “Keeping thermal plants warm to be able to start them quickly is very inefficient,” says Willem Uijlings, associate director of energy in the London office of management consultant Navigant. So the power grids have been trying for years to smarten up their act. The smart grid, a catch-all term, entails deploying sensors and other technology across the grid and among consumers, then running algorithms to make sense of the information these collect. Among the benefits is cheaper power generation: the better that energy firms can model future demand, the less likely it is that they will need to fire up those exorbitantly expensive peaker plants. The current modelling process is clunky and inexact, explains Aaron Smallwood, technical director at the Smart Electric Power Alliance (SEPA), a non-profit organisation in the US that advises utilities companies and their customers on harnessing the benefits of a smarter grid. “The power provider calls a company, and tries to understand their production schedule and other factors, so that it can anticipate the company’s power demand.” Even assuming the firm is happy handing over this sensitive information, myriad variables might mean it changes at short notice. In the smart grid, devices fitted at a factory, for instance, relay information about demand in real time. If the factory suddenly calls for a big surge of power, the utility company is alerted and can re-route electricity to it efficiently and without the damage to grid equipment that can result from sudden unanticipated surges. Sensors across the grid also collect information – reporting a damaged power line, for instance – helping to avoid the chain of events that nearly brought Italy to a standstill in 2003. »
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Source IEA ©OECD/IEA, 2017
ELECTRICITY CONSUMPTION AND OUTPUT (TWh)
ELECTRICITY TOTAL FINAL CONSUMPTION
ELECTRICITY OUTPUT BY SOURCE
NON-OECD TOTAL – FOSSIL FUELS
NON-OECD TOTAL – RENEWABLE RESOURCES
OECD TOTAL – RENEWABLE RESOURCES
6,446 OECD TOTAL – FOSSIL FUELS
4,603 OECD TOTAL
Global picture: supply and demand
As electricity consumption in the developing world has soared, so has its reliance on fossil fuels to meet demand. Meanwhile, since peaking in 2007, OECD countries have become greener and less power hungry.
So far, China has dominated the adoption of this type of technology. Two out of three smart meters installed in businesses and homes have been fitted there, according to Navigant. Western Europe and North America account for just one in four. A better understanding of demand will become even more important as green energy becomes a larger constituent of the power mix, destabilising supply. “The wind doesn’t blow and the sun doesn’t shine exactly when we want them to,” says Chris Morrison, who runs the peaking plant business of Centrica, the UK power firm. “We are now more often seeing a disconnect between electricity supply and demand.” Quite how disruptive this can be is illustrated by a little-publicised example from Germany in the early 2000s, recounted by Uijlings. After a short period of snowfall, sunshine melted the thin dusting that covered many of the country’s solar panels, all of which burst into life virtually simultaneously. “Roughly 20GW came on line all at once and the country had to shut down much of its core power production, including some nuclear plants, to ensure there was not a massive outage,” he says. Following the near miss, the converters – which turn the solar energy into electricity – on all of the country’s solar panels were replaced with smart models, he says. These now monitor the level of power already supplied by the grid and turn themselves off if it gets too high.
isruptions like this are likely to increase as renewables increase their share of the energy mix. In Europe the alternative energy complex still makes up less than one-third of total power generation, data from Berlin-based energy thinktank Agora Energiewende show. As battery technology improves, storing large amounts of power – a key pillar of the smart grid – could provide a solution. In Roosecote, on the UK’s Cumbrian coast, a facility owned by Centrica was built as a coal-fired power station in the 1950s, converted to gas in the 1990s and has now been decommissioned. In its place, the firm is building a 49MW battery. “Not only will this be enough to power a town the size of nearby Carlisle, but it will be truly flexible; responding to changes in local demand in less than a second,” says Morrison.
THE NEXT STEP WILL BE APPLIANCES THAT CAN DETECT WHEN TO TURN THEMSELVES ON BASED ON THE PRICE OF ELECTRICITY CHRIS MORRISON Centrica
Consumers, meanwhile, are set to play an increasing role in the developing smart grid architecture. Collected, individual data for millions of households will enable energy firms to predict domestic consumption with the same exactitude that they can forecast the needs of their most smart-enabled commercial customers. For consumers, a household stacked with smart appliances that work in sync should soon function as a mini smart grid. Such “home management systems”, will reschedule powerintensive tasks, that are not time sensitive – a washing machine or dishwasher cycle, say – to kick in when demand on the wider grid is low, and electricity prices are cheap, says Smallwood. Increasingly, householders will need these smart tools if they are to benefit from the greater efficiency being wrought in the commercial network. As the grid gets smarter, the peaks and troughs of demand – and subsequent changes in pricing – will become a moving target. Smart-enabled home grids will need to be able to watch this and adjust their demand cycles to fit. “The next step will be homeowners trading their own energy through virtual power plants and appliances that can detect when to turn themselves on based on the price of electricity,” predicts Morrison. Ahead lies a brave new tech-enabled world, where smart grids will offer us options based on how much we need the power, and for what. Soon your automated voice assistant may present you with the choice between a clean shirt for tomorrow’s meeting or a hot shower in the morning to prepare for it.
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WORDS RENÉ LAVANCHY
With the cost of generating electricity from offshore wind continuing to plummet, what happens when – as seems likely – we end up producing more of it than we can use?
ime was when renewable energy – and offshore wind in particular – was perceived as an expensive luxury. At the first competitive auction for UK offshore wind projects, in 2015, the government awarded strike prices – the price it guarantees to pay for one megawatthour (MWh) of electricity produced – of £114-£120. Fastforward to the second auction in September 2017, for power coming online in 2022-23, and the price had fallen to £57.50. The drop has been so dramatic that by the mid-2020s, new offshore wind farms are likely to undercut new gas-fired power plants, even when the costs of integrating offshore wind into the grid – such as purchasing additional power to balance supply and demand – are factored in. Suddenly, offshore wind is looking like the more affordable option. But how has this come about? Turbines are getting ever-more powerful, from a maximum of around 3MW in the early 2010s to 9MW today, and 15MW turbines are in the pipeline. The greater the output, the fewer turbine towers are required to be built out at sea. The latest offshore wind farms are built using specialist installation vessels instead of re-purposed oil and gas service ships. Improvements in programme management and logistics have also helped. And historically low interest rates means that project finance is cheaper – although that may change. With greater rollout of wind farms becoming increasingly viable, the question is shifting from whether we can afford offshore wind to how we can accommodate more of it.
Chris Hill FRICS, operational performance director at the UK’s statebacked Offshore Renewable Energy Catapult research centre, expects there to be 16GW of offshore wind in operation by 2025, compared with 6GW today. The big challenge is if growth continues to accelerate beyond then. “If you get to 50GW on the system, how do you integrate that into the network?” he says. “The key barrier to further deployment is how you integrate variable renewable energy with the energy system.” That variability is clearly a problem in making sure that the power grid is able to respond to peak demand. But the latest generation of wind turbines is working more continuously than ever, notes Jeremy Sainsbury FRICS, director at Natural Power Consultants. The load factor – the ratio of power generated to the theoretical maximum output – is increasing, and with it the likelihood that power will be generated when it is needed. This, along with expected developments in smart grid technology (see p14-17), should make the next seven to eight years relatively straightforward. Beyond 2025, however, investment in grid infrastructure will be needed. Battery storage will help, but one solution rests on relatively ancient technology: the interconnector cable. “The more interconnection you have with Europe, the more you can smooth the variability of the system, and when there’s oversupply, the UK can export electricity,” Hill notes. Future reliance on wholesale power prices poses a further challenge, because more wind farms flooding the market with power will drive prices down. Here, too, technology can help, Sainsbury notes. Wind farm operators will be able to use data streams from their arrays to more accurately forecast when they will be generating power: “The more you can predict when your power will be available, the better price you will sell it for.” But while the fourth industrial revolution will help integrate offshore wind into the grid, it also poses a challenge to the UK’s sizeable wind farm maintenance and asset management industry. Automation is set to take an increasing role in the running of wind farms, putting jobs at risk. “New solutions around managing data will need to come,”adds Hill, who is working with small businesses to provide those solutions. “They won’t necessarily come from people in the sector.” If the UK can continue to create jobs in offshore wind, it stands to export its know-how to countries such as the US, which is lagging behind. The challenge, as with much of the economy, will be riding the digital wave.
(% OF TOTAL DOMESTIC PRODUCTION)
WORLD’S BIGGEST PRODUCERS OF SOLAR POWER
2014 2015 2016
India 0.4 BRICS
Sources Enerdata; IEA ©OECD/IEA, 2017
Global picture: renewables
The more economically developed nations of the world have finally grasped the importance of de-carbonising electricity production, with growth in renewables highest among G7 countries.
SHARE OF RENEWABLES IN ELECTRICITY PRODUCTION (%)
WORLD’S BIGGEST PRODUCERS OF WIND POWER
(% OF TOTAL DOMESTIC PRODUCTION)
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The biggest obstacle to the long-term success of domestic solar power â€“ being able to store it for use later â€“ is about to fall. How soon before all our homes come with batteries included?
WORDS ADAM BRANSON
part from aesthetic concerns, the most common objection levelled at homeowners’ plans to install photovoltaic (PV) panels or wind turbines is that they only produce energy when the sun is shining or the wind is blowing. Surely, such adornments are just expensive examples of virtue signalling? However, forward-thinking housebuilders and tech firms are now developing batteries that can be installed in homes to ensure that renewable energy can be stored for later use, with implications for both environmental performance and housing design. In late 2017, renewable energy company WElink launched its first low-carbon pilot house at MIPIM UK, hosted by its UK-based, off-site manufacturing arm, Live Verde. One of the most significant aspects of the house’s modular construction was the built-in battery to store energy generated from the PV cells fitted to its roof. Live Verde claims that the combination will reduce energy bills by 75%. “Renewable energy together with battery storage is installed as standard, meaning the property is low carbon and energy efficient in both its construction and its operation,” says WElink operations director Ray Noble, who led the pilot project. Although the widespread use of batteries in housing is a relatively new concept, the technology itself is less novel. Lithium-ion cells were first developed in the 1980s and can be found in your laptop or mobile phone. However, the advances that allow such batteries to supply power on a bigger scale are more recent and can be seen most obviously in electric vehicles, as exemplified by Tesla.
The fact that the technology has been around for a while poses an obvious question: why are developers only getting around to using it now? Part of the answer is cost, but it is also due to the fact that until the proliferation of renewable energy systems reached a critical mass, production at scale was not worthwhile. “We’ve got to the point where we have enough renewable energy variables in the system to warrant an increase in storage,” says Frank Gordon, energy storage lead at the Renewable Energy Association, a UK trade body.“The cost of lithium-ion batteries has come down by about 50% in the last four years and we think they will come down by another 50% in the next five years. The payback varies, but it can be around the 10-year mark now.” The reduction in costs proved sufficient enough to persuade Ikea to enter the market in August last year. The furniture giant is now selling batteries by UK company Solarcentury that are intended to work in conjunction with solar panels as part of a combined home energy system, something that represents a technological step change for the company. Crucially, at around £3,000 for one battery, the system will be significantly cheaper than Tesla’s Solar Roof. Prices for the latter’s – admittedly more aesthetically pleasing – PV roof tiles are estimated at around £32/ft2, while a Powerwall battery is more than £5,000. The one fly in the ointment is that while lithium-ion batteries have come down in price significantly – and are expected to reduce further – the direction of travel is not guaranteed, according to Mark Charlton, head of research and forecasting at Colliers International in London. “The precious metals that go into these types of batteries are in relatively short supply, and are often provided from places like the Democratic Republic of Congo or Chile, where supplies can be disrupted or prices can be forced up very quickly,” he says. Geopolitical risks notwithstanding, at a household level, the installation of batteries should not make much of a difference to the design of a new home – or indeed involve too much disruption to an existing one. “They’re very modular, so you stack them up to a certain point,” says Gordon. “You could fit a fair amount into a typical garage.” However, if a battery facility were to be installed to power an entire new community – as is relatively common for off-grid settlements in vast countries such as Brazil – the space required becomes an issue. “For housing in areas where land is already under pressure, how we include them as part of development will be a design challenge,” says Dr Anil Kashyap MRICS, head of geography and environmental management at the University of the West of England.“They can be substantial in size if you’re trying to draw enough energy for the whole community.” The UK government is evidently taking the potential of such technology very seriously. Last year, it announced £246m of funding for research aimed squarely at placing the UK at the forefront of emerging battery technologies. Between the efforts of government and industry, the future of domestic power could look very different indeed. TESLA’S CO-FOUNDER, JB Straubel, is the keynote speaker at this year’s World Built Environment Forum Summit, to be held in London on 23-24 April. Book your place at rics.org/summit
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WORDS MATT BURGESS
A small modular nuclear reactor can be built (relatively) cheaply and quickly, provides clean, reliable energy, and will heat an entire district. So why isn’t there one on every street corner?
uclear power plants have come a long way since the first to produce commercial electricity came online in Obninsk, Russia, in 1954. According to the International Atomic Energy Agency, there are now 30 countries operating 448 reactors, with 59 more under construction. Like all technologies, almost as soon as the first reactors were created, efforts were made to reduce their size. The most common application for these smaller units has been to power naval vessels such as submarines. But now, a variation on this technology, the small modular reactor (SMR), is being touted as a more flexible, lower-cost solution for our power grids. “The attraction of SMRs is that a single reactor would be cheaper to build than a 1.6GW reactor,” explains Martin
Freer, director of the Birmingham Energy Institute. The UK’s Hinkley Point C nuclear plant will be powered by two 1.6GW reactors, which the government claims will meet 7% of the country’s energy needs for 60 years when it is finally completed in 2025. Significant delays and escalating costs –from £16bn to £20bn – have dogged the project from the outset, however. Despite pouring billions into Hinkley, the UK government is also keen on developing SMRs. This is, in part for the energy capabilities, and also because of potential economic benefits. In December 2017, it pledged £56m for the research and development of the reactors. “If the UK would develop its own design and technology, there might be a chance to export it to other countries,”says Giorgio Locatelli, lecturer of infrastructure procurement and management at the University of Leeds. There is no set output level to which a reactor must adhere to be classed as an SMR. The International Atomic Energy Agency says ratings can be less than 300MW and up to 700MW. Freer says research indicates the cost of an SMR to be“about the same price or slightly more expensive”for the amount of energy they produce than their larger counterparts. The reactors themselves are around the size of a single-storey bus, and can be transported on the back of flatbed lorries to their destination. In the UK, Rolls-Royce is working on SMRs that can produce between 220MW and 440MW. The company says this would be able to “sit within a power station just one-tenth the size of a typical large-scale reactor site”. If one SMR providing 440MW of electricity was installed near Leeds, for instance, it would generate enough power to run the city. One of the biggest benefits of placing an SMR close to where people live is the ability to use the waste products of the nuclear process. According to a 2016 government-commissioned report into SMRs, placing them within 18 miles of district heating areas could allow for waste heat to warm houses. There are 1,765 district heating systems in the UK, and the report found that 75% of potential locations for SMRs were close enough to provide heat to urban areas. The heat can be piped into existing infrastructure. A further report, UK SMR: A National Endeavour, published last September by a group advocating for the technology, says that as more cars become electric, SMRs may also be helpful in providing enough energy to recharge them. Johnny Stephenson, business development manager for SMRs at the University of Sheffield’s Nuclear Advanced Manufacturing Research Centre, believes the reactors could be one part of a bigger energy picture. The cost of renewable energy is falling but its supply is not as reliable as nuclear and, he says, when it fails, SMRs could be responsible for fulfilling shortfalls:“The advantage of smaller reactors in a mixed network is that they will potentially be much more flexible than large reactors in terms of powering up and down to balance intermittent output from wind and solar generation.” Placing SMRs closer to cities is unlikely to go down well with residents, though, no matter how much smaller they are than conventional plants. Plans to install two Chinese-built 1.1GW reactors at the Karachi Nuclear Power Complex in Pakistan stalled in 2014 when residents and lawyers campaigned against potential nuclear accidents at a site less than 15 miles (25km) from a city of around 20 million people. Construction has since resumed. Safety fears are likely to be similar in the UK: a YouGov poll commissioned last September by climate change action group 10:10 found that 62% of people would be unhappy living within five miles of a mini-nuclear plant. But Stephenson suggests most people in the UK “won’t notice much difference”if an SMR is installed close to where they live.“The UK regulatory regime means that SMRs will have to be built on nuclear-licensed sites,” he says.“For the first generation at least, that’s likely to mean sites where there are already reactors operating or being decommissioned.”
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ILLUSTRATION ROMINA GIARRIZZO
WORDS NICOLE KOBIE
The best way of protecting a city used to be by building a wall around it. But in an era of smart property and infrastructure, it is digital attacks, rather than physical, that we must guard against
mart street lights sense and manage traffic for maximum efficiency. Meanwhile, tiny sensors monitor the health of buildings and critical infrastructure, directing maintenance teams wherever they are needed, and usually before they’re needed. And smart recycling bins even report back in real time on how full they are, allowing waste disposal services to collect only when it’s worth doing so. Yes, the smart city of the future is a wonderful place in which to live. That is, until the systems controlling everything are hacked and the entire city is shut down. That’s the promise and threat of any smart, connected technology: easy data collection and analysis promise cost savings and environmental efficiencies, but also introduce security concerns that can’t be ignored. Indeed, such attacks are already common. In January 2017, hackers targeted police surveillance cameras in Washington DC, leaving them unable to record in the days ahead of the presidential inauguration. A few months later, all 156 of Dallas’ severe storm warning alarms were triggered by hackers, sending sirens blaring across the city. In May, onethird of the UK’s NHS hospital trusts were crippled by the WannaCry ransomware attack, which was not even targeting the British healthcare system, but had spread through out-ofdate computer software. In 2016, hackers locked down San Francisco’s Municipal Transport Agency with ransomware, offering free travel to all passengers. Back in 2015, a cyber attack left half of homes in Ukraine without electricity. No wonder, then, that Atkins’ 2016 Cyber resilient infrastructure report found that 60% of business leaders lack confidence that critical national infrastructure can withstand cyber attacks. Seven in 10 respondents felt the advantage lies with hackers, not defenders, while most do not believe that supply chains are secure from attack (graphs, p27).
That is problematic as the connectivity of our buildings and cities increases. Research from US lobby group the National League of Cities, published in October 2017, suggests that two-thirds of American cities are already investing in smart tech for operations or services. Researcher Gartner predicts that half of urban citizens will be sharing their data with smart city systems by 2019. And that is all necessary as urbanisation continues – the UN says 60% of the world’s population will be living in cities by 2030. That said, smart cities are arriving in fits and starts. Plenty of municipalities already have sensors for pollution, traffic and street lighting, or use big-data analysis to make decisions about public services, while new developments are built with responsive lighting and temperature controls. However, very few cities are fully integrated with such smart tech, although Google is working on just such a neighbourhood in Toronto as part of a waterfront redevelopment. »
M A RCH 2018_MODUS
CESAR CERRUDO IOActive Labs
One city that has integrated several elements of smart tech is Barcelona, from smart bins that send alerts when they are full, to free WiFi delivered via street lights (box, p28). “Barcelona is ranked as one of the smartest cities in the world,”says Elisabet Viladecans-Marsal, director of the smart cities research programme at the University of Barcelona. But this is not just down to the hardware and software used, she notes, but how you solve specific problems:“The concept of smart cities is no longer limited to the diffusion of new technologies. So the technology is the tool, not the result.” Still, cities such as Barcelona are not the norm. “Arguably [they are] still some time off,” says Philip Putman MRICS, director of projects at CBRE in London.“It’s probably best to think of them as a collection of smart buildings combined with smart utilities and smart transport infrastructure.”And those are already open to attack, Putman notes, adding that clients of his are “witnessing daily attacks” on their assets. In one case, hackers accessed the building’s control systems and turned off air-flow units, leaving the property unusable. In other words, the first truly smart cities still do not exist, but attacks against them are already happening. That may sound like a contradiction, but it is worth remembering that attacks on critical national infrastructure are nothing new – adding connectivity merely offers more opportunities. 26
“As a developing country, India is prone to security breakdowns in terms of vandalism, break-ins, sabotage and terrorist attacks,” notes Shankar Arumugham MRICS, national director of strategic consulting, India, at JLL. “Unfortunately, any attack of this nature on critical infrastructure can potentially derail the economy of a city or a region. Sensitive regions of India have been plagued with these issues for a long time now.” Managing such infrastructure over a network offers potential efficiency gains, particularly when day-to-day decisions are automated with data analytics and machine learning. But the more intelligence a system adds, the more complicated it becomes. That increases what is known as the attack surface area – essentially, there are more routes for hackers to slip inside, notes Cesar Cerrudo, chief technology officer at security adviser IOActive Labs. “The biggest concerns relate to the rapid adoption of new technologies that are highly insecure,”he says.“This means the attack surface [area] in a city is growing fast, giving attackers a lot of opportunities.”
nd if hackers have not yet successfully targeted a technology, do not assume it is safe.“If we don’t see attacks now, it’s not because they aren’t possible, it’s just that nobody’s decided to do it yet,” Cerrudo notes. The humble traffic light might not yet have been successfully hacked by cyber criminals, but Cerrudo has highlighted flaws in controllers for vehicle detection systems which, if leveraged, could allow attackers to fool lights into thinking roads are packed with cars when they are, in fact, clear. Indeed, many of the most dramatic smart-city-hack headlines are not caused by criminals at all, but by “white-hat” security researchers such as Cerrudo, who hunt for flaws in an effort to help secure systems. That can add to the hype around security concerns, although the lessons learned by such work are well worth considering. The best way to battle security issues – whether city-wide or at a local level – is for the technology industry to build in security by design. For the rest of us, that means only using solutions that put security at the front and centre, just as any building project would put safety first. For IT and connected systems, that means project managers, decisionmakers and those in procurement need to look for well-designed software, only opt for those that can be updated to address newly found security problems, and limit collected data so there is less to steal.“We shouldn’t »
Confidence ... tricked? Atkins’ Cyber resilient infrastructure report surveyed senior figures across a wide range of UK critical national infrastructure (CNI), government and defence organisations. This is how confident they feel about the cyber security of CNI, in response to the following statements.
WE KNOW WHAT INFORMATION AND OPERATIONAL TECHNOLOGY ASSETS ARE PROTECTED FROM CYBER ATTACK
OUR STAFF ARE AWARE OF THE PART THEY NEED TO PLAY IN PROTECTING AN ORGANISATION FROM CYBER ATTACK
OUR CYBER SECURITY MEASURES MEET REGULATORY REQUIREMENTS
OUR SUPPLY CHAINS ARE SECURE AGAINST CYBER ATTACK
At your service Dimensional Research and Tripwire’s Smart Cities Survey assessed cyber security challenges associated with smart city technology. IT professionals working for US state and local governments said these were the city services most at risk from cyber attacks.
Sources Atkins, 2016; Dimensional Research/Tripwire, 2016
PUBLIC WIFI NETWORKS 27%
SMART GRID 18.6%
SURVEILLANCE/ CCTV 11.3%
WASTE WATER TREATMENT 6.4%
OPEN DATA INITIATIVES 9.8%
APPS FOR CITY SERVICES 9.8%
PUBLIC LIGHTING 2.9%
M A RCH 2018_MODUS
trust vendor claims,”warns Cerrudo.“Cities must ensure technology is secure before implementing it by doing security audits.” If that sounds intimidating, there is expert advice on offer. For instance, the Securing Smart Cities Initiative, backed by IOActive, has developed guidelines on a range of smart city security topics to help interested parties understand the basics. RICS professionals can help “by educating themselves about these issues and raising them as concerns their clients should consider”, Putman adds. Indeed, many experts argue that the starting point is to design cities that are resilient rather than smart, with technology a potential solution rather than the end goal. Technology for technology’s sake can make cities more complicated and fragile than they need to be. It might sound obvious, but if your connected lighting stops working, can you still control it manually? At a city level, Rotterdam is embracing the concept of resilience as security protection. Alongside wider resilience initiatives such as climate-proofing projects and social impact investment programmes, the Dutch city has appointed a chief cyber resilience officer for its port. As the facility increasingly embraces digital technologies, the city government has identified it as a potential security risk. “Decision-makers should have a clear understanding of cyber security and its impact on current society,” says Cerrudo. The point is that a city that can be stopped by hackers is simply not smart. And that is a lesson to learn now, before such technology becomes a ubiquitous part of our buildings, neighbourhoods and cities. READ MORE ABOUT how cities like Rotterdam are becoming more resilient at rics.org/wbef 28 RICS.ORG/MODUS
Sensored content Four smart city innovations already at work in cities across the world. Lamppost sensors Barcelona’s lampposts help shine a bit of light on the state of air quality, traffic and more via data-collecting sensors. The smart lampposts conserve energy by dimming automatically when not needed, brightening again when pedestrians come near using motion detectors. They are also used to broadcast free WiFi. But that is not their only trick. Smart sensors also collect environmental information to feed back into Barcelona’s smart city management system, including air and noise pollution, temperature and humidity, and even crowd flows, giving officials key data to improve city life and predict future needs. Parking space alerts Hunting for a parking space is one of the pains of driving in a city, but there are plenty of solutions. In Barcelona, sensors embedded under parking spaces track whether they are free, sharing that information with drivers via an app, which also lets them pay for parking. In the London borough of Westminster, where drivers spend 12 minutes on average circling streets looking for a spot, causing traffic and pollution, the local council is trialling a similar solution. The Smart Parking system uses infrared sensors to see if a parking space is free, sharing the data with a central hub via wireless receivers installed on street furniture. CCTV nation Singapore’s Smart Nation programme, launched back in 2014, has left the city bristling with sensors and cameras. The latter are used to watch for everything from traffic to security – but are also used to police the public. Smoking is banned in many places in the infamously strict city state, and the connected network of cameras has caught out many a resident lighting up where they shouldn’t, leading to a fine. The CCTV is also used to watch for traffic violations, leading to concerns about Big Brother-style surveillance and the right to privacy. City-wide 3D modelling It is perhaps easier for Singapore to map its entire nation than for most other countries, covering, as it does, one small island, but its smart 3D mapping system is impressive nonetheless. The city state is creating a 3D map to digitally visualise the entire island, helping it better understand how solar energy could be generated and where trees could create more shade or be used to cool buildings. New buildings are mapped to understand their impact on wind-flow patterns or the city’s skyline, while the government can track everything from window placement to construction materials for future reference.
“ADDING AN EXTRA BEDROOM IS A GOOD WAY TO BOOST THE VALUE OF A PROPERTY, SO THERE’S A LOT TO BE SAID FOR LOFT CONVERSIONS” IAN ROCK MRICS Rightsurvey.co.uk
CASHING IN ON THE ATTIC
Fail to get the right advice before taking on a loft conversion and your budget could soon go through the roof
iven the high cost of buying a house in much of the UK these days, it’s not surprising that many people are choosing to make more of their existing properties. One way of creating more space, and potentially adding value, is through a loft conversion. “Because of the slightly peculiar way we define residential property in this country – by the number of bedrooms rather than total floorspace – adding an extra one is a good way to boost the value of a property, so there is a lot to be said for loft conversions,” says Ian Rock MRICS, director of Rightsurvey.co.uk, and author of the Haynes Loft Conversion Manual. An ideal candidate for conversion would be a postwar, ex-local authority, semi-detached house with gable ends, he adds, with a loft footprint of around 25 m2 (270 ft2). How big – and expensive – a job is depends on the type of conversion that is required, and in particular the roof. There are, essentially, three levels of project, explains Ian Harvey, director of Harvey Norman Architects. “The first is where you do everything from the inside and you put in Velux skylights. The second is where you have to put in dormers, and the third involves taking the whole roof off and starting again.” Some houses are easier to convert than others. Hipped roofs – in which all sides slope downwards – can be more complicated, as they tend to have less head space. “The
first thing to look at is head height and what the construction is, and then how you can get access without losing space on the first floor,” Harvey says. “The ideal place to come up is under the apex, so you don’t spend money creating dormers on the side.” Building regulations governing loft conversions are not too onerous, but Rock says the one that catches people out is the need for an escape corridor going from the loft to the front door, using fire doors along that route. “If you have an open-plan living room you may have to put a partition wall up to create an escape corridor,” he warns. Another crucial element that can often be overlooked is insurance cover. Research by Hiscox found that among homeowners who planned to carry out some form of building work, around half do not inform their insurer first, while even those who do are surprised to find they need to extend their cover. Harvey suggests that anyone thinking of converting a loft with a view to adding value speaks to an estate agent first, but points out that many undertake such projects out of necessity. “They’re generally people who have bought their first home or need more space for their family,” he says. “It’s difficult to take that next step on the housing ladder and, potentially, you can get a good loft conversion for the price of the stamp duty.” n
RICS MEMBERS can save 12.5% on Hiscox Renovation and Extension Insurance. For more information, call +44 (0)800 840 2349, or visit hiscox.co.uk/rics
M A RCH 2018_MODUS 29
ALTITUDE PROBLEM COVER STORY With a metre of snow on the ground, Chamonix (1) has had the best start to a season in 20 years, but weather patterns are becoming more erratic SLIPPERY SLOPE Lower-lying resorts – those below 1,300m – are now almost completely reliant on snowmaking machines to ensure pistes stay open (2)
Shortages of snow are forcing Alpine resorts to consider some off-piste solutions, reports Brendon Hooper
It’s no joke – ski resorts in the Alps are running out of snow. Reliable volumes of the white stuff are essential for guaranteeing a good start to the winter ski season, as well as sustaining levels of investment in ski properties. But climate change, according to Savills, is making reduced snow conditions that were once regarded as “outside the norm”, increasingly normal for the winter sports industry. Although all the snow will not disappear anytime soon, “there’s no denying climate change is having an impact”, suggests Roddy Aris, associate partner in the Paris and French Alps team at Knight Frank. “But it is more complicated than just warming. It’s about how it is making the weather more erratic. For example, in early December 2017, we saw the best start to any ski season in the past 20 years, with a metre of snow on the valley floor in Chamonix. But on average, we are seeing less snow than previous decades.” According to Savills, the northern hemisphere has lost 1 million square miles (2.6m km2) of spring snowpack since 1970 – an area three times the size of Texas. As snowfall becomes less reliable every year, many ski resort owners are having to spend more on either producing masses of artificial snow, trying to increase the year-round appeal of their resorts, or a bit of both if the funds allow. The pressure is on, particularly as demand for Alpine skiing from Asia’s burgeoning middle class is growing, while political events such as Brexit threaten to reduce the number and length of ski trips that Brits make. To combat rapidly diminishing snow cover, snowmaking machines have become essential equipment for lower altitude and peripheral resorts. For example, Megève, at 1,110m, is now almost totally reliant on snow cannons to keep pistes open.“Resorts that are behind on investing in snowmaking infrastructure, which includes the ability to spread it up and down the mountain, are going to suffer over the coming years,” warns Aris.
While some lower-altitude resorts are racing to invest in snowmaking machines to remain competitive, others are instead transforming into year-round resorts. In fact, Knight Frank estimates that non-skiers now account for 25% of Alpine visitors, and buyers increasingly fall into two camps: those seeking a dual-season resort to maximise year-round rentals, and those considering high-altitude resorts that have more reliable winter snowfall. “Resorts and owners are asking, what else can we do to make our location as accessible as possible to a wider audience?” says Alex Koch de Gooreynd, partner in Knight Frank’s Switzerland, Austria and Central Europe team. The solution is to get more people up the mountain who do not usually come during the warmer months. This means building more sports centres, luxury spas, golf courses and water parks. Courchevel and Verbier are also heavily promoting mountain-bike holidays and summer events. “The Verbier classical music festival in July now fills hotels almost as much as Christmas week,”says Koch de Gooreynd. Astonishingly, even indoor snow slopes are being planned. Tignes, one of Europe’s highest resorts, is investing €62m in a 400m slope so people can ski all year round.
Altitude Season length
Savills notes that Austrian resorts alone have spent €1bn on snowmaking over the past decade, while Chamonix and the Three Valley resorts of Courchevel and Meribel are investing millions in the latest designs of snow cannon. Furthermore, the technology is moving so rapidly, says Aris, that today’s cannons are producing around 40% more snow than they were just three years ago: “Val d’Isère even has a snow factory that can produce 1,000 m3 [35,300 ft3] of snow an hour.” Over the long term, resorts at a higher, more snow-reliable altitude – above 1,300m – will be the ones to benefit from raised consumer interest and a higher resale value of properties. Jeremy Rollason MRICS, head of ski at Savills, says less reliable snow conditions will be a major challenge facing European ski property values in 2018 and beyond. “One or two average seasons have no adverse effect on property values,” he says. “However, it is the higher altitude resorts that stand to benefit most in the long term, insofar as maintaining their investment appeal.” Nevertheless, Rollason says this should be taken in the context of the ski area in which the resort is located. Altitude itself is not the only consideration; for example, resorts in Austria are positioned further north and east than other Alpine neighbours, and often benefit from lower temperatures brought by weather systems from Siberia. “Snowmaking ability is, however, key for all resorts to elongate the season where snowfall is incremental,”he adds.
B Ce reu rv ilHe inia av en Ob ly er ta ue rn St M or Va itz lle Ne va d Ze o ll a m Se e Bl Wh ac is kc tle om r Tr M b em o bl nt a D nt Kl avo os s te rs Ve m da le n Av or ia z Tig ne s Gs ta ad C M ran on s ta na Le ch Fu ra no
Ze IMAGES GETTY; NICOLAS BRODARD; PATRICK PACHOD INFOGRAPHIC IAN DUTNALL
Source: Savills, 2018
THE WHITE STUFF Higher altitude and lower average temperatures are among the five metrics used to determine that Zermatt in Switzerland is the top investment destination in Savills’ ski conditions resilience index.
SKI LIFT (from top) Resorts are now promoting out-of-season activities such as Verbier’s classical music festival and mountainbiking holidays in Courchevel; while Tignes is building an indoor slope to guarantee skiiing all year
Without significant levels of investment in snowmaking and year-round viability, resort managers and owners could find tourist numbers dropping and problems piling up. And the challenges thrown up by climate change have arrived just as the Alps are becoming ever-more attractive to Asia’s growing numbers of skiers. For example, Savills suggests there are around 10 million Chinese skiers at present, but the government is aiming for 300 million by 2030. The next two Winter Olympics – held in PyeongChang in South Korea in 2018 and Beijing in 2022 – are bound to help swell those numbers. Rollason believes this will have huge consequences for the European ski market. “Undoubtedly, Chinese skiers will wish to experience the traditional and glamorous European resorts, and this could be in the form of either ski tourism or property investment over the next decade.”
REFERENCE POINT REPORTS AND RESOURCES Savills Ski Report 2018 Spotlight on climate and resort resilience bit.ly/savillsski Ski Property Report 2017 Knight Frank assesses property market conditions across key Alpine resorts bit.ly/skiprop17 Weather to ski Daily snow news and regularly updated snow reports and weather forecasts throughout the ski season weathertoski.co.uk/weather-snow/
Alpine View Exceptional properties for sale in the French and Swiss Alps – and Aspen bit.ly/alpineview Alpine Property Blog Online guides and links to selling properties in the Alps blog.alpine-property.com/ From the Spectator Alpine property is still an investment above the snow line (subscription required) bit.ly/spectatorski
M A RCH 2018_MODUS
TOP OF THE MARKET Occupier-focused, ultra sustainable and bristling with innovation. Has Bloomberg’s European HQ redefined the modern-day workplace? Brendon Hooper reports
Client Bloomberg Architect Foster + Partners Cost manager Aecom Construction manager Sir Robert McAlpine Environmental engineer Sweco Structural engineer AKT II Lighting engineer Tillotson Design Associates
MAKING AN ENTRANCE The space-age stylings of the building’s curved timber lobby, called the Vortex, hint at both the sustainable and hightech nature of Foster + Partners’ design
Bloomberg’s £1bn European headquarters in the City of London is big, bold and has quietly set a new benchmark for large, sustainable office schemes. Completed in late 2017 after a six-year build, the project has a BREEAM Outstanding rating of 98.5% – the highest design-stage score ever achieved by any major office development. The Foster + Partners-designed building is a leap ahead of its peers, explains Coralie Soudee MRICS, an associate at Aecom who began as cost manager on the project in 2013. “From the outset, company CEO Michael Bloomberg insisted that the building should be as environmentally friendly as possible,” she says. But the project team were not just aiming for a BREEAM Outstanding rating; they wanted to push the 1.076m ft2 (100,000 m2) building to its sustainable limit. “Holding this ambition from the start meant that we could make the required allowance in our original budget,” says Soudee.“But having not been involved in an office with this level of sustainability before,
STRAIGHT WALKING The HQ is actually two buildings, joined by bridges over the site of an ancient Roman thoroughfare, Watling Street, which has been reinstated as a pedestrian arcade
FLOWER POWER Petal-like ceiling panels house sensors, ventilation and 500,000 super-efficient LED lights, while height-adjustable tables contribute to occupiers’ comfort
IMAGES NIGEL YOUNG/FOSTER + PARTNERS
GOING WITH THE FLOW A ramp spirals up six storeys through a central atrium, encouraging circulation of both people and airflow, thus reducing the reliance on plant machinery
it was a challenge to budget for the many innovative and environmentally conscious ideas that the architect was proposing. It required our best in-house experts to fit the requirements of various bespoke elements.” Externally, the sandstone facade is latticed with 117 large bronze fins – the first clue to the BREEAM-busting innovations within. The fins not only provide shade, but also open and close at certain times of the day to ventilate the interior, reducing dependency on mechanical ventilation. Inside, meticulous attention to detail has gone into providing a comfortable and sustainable workspace. Glimmering above the workstations of the 4,000 employees are one of the building’s most ambitious ideas: 4,000 bespoke, petal-design ceiling panels. These pressed-metal panels perform multiple jobs, combining ventilation and lighting functions, all fed by an on-site combined heat and power plant. In total, there are 2.5 million petals throughout the building, integrated with 500,000 LED
lights. These use around 40% less electricity than a typical fluorescent lighting system, claims the architect. Solar panels provide an additional sustainable energy source. Soudee says promoting a strong sense of wellbeing in the building was a high design priority. “The radial tables, for example, are all height adjustable to give a better comfort level. They are also laid out in clusters and pods for up to six people, who can turn around to meet at a central table for quick, collaborative working.” Elsewhere on site, employees can access health services, and there is a mothers’ room in which working mums who are breastfeeding can express milk. Compared with a typical office building, the Bloomberg HQ is an archetype for stringent water use. According to Foster + Partners, 25 million litres of water will be saved each year due to the specification of vacuum toilets, which use very little water per flush – around 0.7 litres against the standard five. Moreover, because most of
the water is captured from the roof, the building effectively hits net-zero for flushing with mains water. This commitment to minimise the building’s environmental impact was evident right from the project’s inception. Waste reduction strategies, such as re-using the existing structural foundations from a previous development, were employed early in the construction process, while barcoded wheelie bins tracked all waste. Remarkably, 95% of demolition and construction waste was recycled, claims Foster + Partners. Soudee says the enormous central ramp in the main section of the building is one of her favourite design aspects. Spanning six floors, its vast size opens up the central space for the thousands of employees inside. “It may seem like just a design statement, but actually it does a lot to improve health and wellbeing by encouraging people to walk rather than use the lifts,” she suggests. It seems future office developments have a new standard to live up to. n
M A RCH 2018_MODUS 33
Careers / Business / Legal / Training
Foundations CAREERS You’ve come through the new year blues, but something still doesn’t feel quite right. How do you pull yourself out of that slump?
PUMP YOURSELF UP
How are you really feeling about your job right now? If you are anything like most employees, you accept that the office ‘buzz’ – the camaraderie, the excitement of sharing new ideas – sometimes fails to cut it. The chances are, at some point or other, you’ll be feeling flat. When it is a fleeting emotion, feeling flat is less of a problem. But if it begins to dominate your day-today life it can spell serious personal and professional trouble. Gallup, the market researcher, describes this hollow feeling as being neither engaged nor disengaged. Such employees tick along, not doing a bad job, but not doing a great job either, and this group can sometimes be the dominant one in any given company, Gallup suggests. So what can you do if you feel you are losing your fizz? The key to reversing that flat feeling is determining whether the cause is the actual job itself – in which case a change really is needed – or whether it’s actually how you feel about a job. The surprising fact is that it is often the latter. “Feelings of lowness often stem from the constant pressure to be a high performer,” says Howard Lewis, founder of Offline, an organiser of face-to-face social networking events. He argues that lulls are really manifestations of how people actually feel about themselves: “The upshot is that people stick with what’s familiar, but uninspiring, rather than something that may stimulate them at work – meaning they feel stuck doing something that’s long since got their juices going.”
Express your feelings If something is concerning you, communicate it in an open and respectful way, otherwise resentment can build. Change the situation Focus on what you can do, rather than can’t. This can help turn the situation in your favour. Be assertive Saying no needn’t upset anyone, but the way you say it can make all the difference. Explain your position to bosses, and if possible offer a range of solutions. Accept what is good enough Trying to be perfect can leave you feeling like you’re falling short of expectations. Give yourself a break. 34 RICS.ORG/MODUS
For those who have decided they simply cannot get on with their bosses, it can feel like the easiest option is to quit. But Louise Hughes, author of Living The Dream Is…, argues that even poor working relationships can be changed if people train their brains to think more positively about them. “Often you just need to change your perspective. If you can do that, enough to form a habit, you will believe it.” Peakon, an employee engagement platform, found that the top reasons people want new jobs stem from feeling underpaid; having a lack of faith in management; and feeling overworked. But even these feelings can be overturned, suggests Hughes: “We create our own worlds, so the key to changing any situation where we sometimes feel flat, is changing our mindsets about it. “By focusing on the problems you have for 10 minutes, three times a day, you can transform your mindset,” she adds. “Nothing is accurate or inaccurate in life, just what you create in your subconscious.” Although this sounds like a new-age mantra, science backs it up. Employees who practised 10-minute mindfulness sessions generated better ideas, and were happier at work, according to research carried out last year by Rotterdam School of Management, Erasmus University. Those who are genuinely unhappy in their current role could ask for additional responsibilities or new challenges. But Lewis argues more prosaic solutions should be tried before handing in a resignation: “We tend to self-inflict problems. Doing something different, such as volunteering for a charity one day a month, puts things into perspective and helps us realise things aren’t quite as bad as we thought.”
ON RICSRECRUIT.COM Feeling better now? Then why not push for that promotion you deserve. Follow our tips at rics.org/promotion
WORDS PETER CRUSH ILLUSTRATION ARON VELLEKOOP LEÓN PORTRAIT ANDY HOOK
DOWN BUT NOT OUT
1995 Quantity surveying degree, Kingston University, London
based professionals to the country because of a skills shortage. I was out there for eight years, working on a variety of property and infrastructure projects in Sydney and Brisbane. Nevertheless, I felt a yearning to be back in the UK – I wanted my children to reconnect with their extended family before they were too old. So in 2014, I returned to Leicester to take up a principal quantity surveyor position at Pick Everard. Since then, I’ve been promoted to director.
Aarti Raj MRICS
DIRECTOR, PICK EVERARD, LEICESTER
THE BEGINNING Growing up in Leicester, no one in my family was from a construction background, so a career in the industry was seen as a bit unusual. At school, my favourite subjects were art and maths, and by the age of 14 I was already studying and drawing different buildings. Naturally, I imagined a career as an architect. However, during my A levels, I was advised that my skills would be more suited to quantity surveying, so in 1995 I took a degree in the subject at Kingston University. THE BREAKTHROUGH My four-year sandwich degree was perfect for getting hands-on experience alongside my studies. In my third year, I gained a placement at John Rowan & Partners in London, assisting on social housing redevelopments. It was all rather daunting, but looking back it was good to be thrown in at the deep end – it taught me a lot. At the same time, I began training for my RICS membership. After graduating, I worked at a few different firms in London, before deciding in 2006 to make a jump out of the rat race to Australia. THE PRESENT My RICS membership was instrumental in getting a job in Australia. At the time, Turner & Townsend was recruiting UK-
1997 Placement year, John Rowan & Partners, London 2002 Becomes chartered after stints at Davis Langdon & Everest (now Aecom), and Currie & Brown, London 2006 Moves to Australia to join Turner & Townsend (Sydney & Brisbane)
THE FUTURE I’m passionate about inspiring the next generation of women in the industry, and supporting APC candidates through their RICS professional qualification. Back in Australia, I was a member of the National Association of Women in Construction and on the RICS Oceania Committee, as well as being an APC assessor. I’m proud that I’ve been able to progress my career in different countries as well as bring up a family, and hope that this provides some inspiration to those who are determined to do both. rics.org/aartiraj
2014 Principal quantity surveyor, Pick Everard, Leicester 2016 Director, Pick Everard
“I’m passionate about inspiring the next generation of women in the industry, and supporting APC candidates”
M A RCH 2018_MODUS 35
THE ANSWER TO YOUR PLAYERS
Game management Gamification can encourage staff to participate in tasks often perceived to be mundane. Power up Introducing competition could reinvigorate a flagging workforce.
There was a time when playing games in the workplace would have been seriously frowned upon. These days, more businesses are realising that introducing their employees to elements of game-play at work can actually motivate them to be more engaged, productive and successful. This is where gamification comes in. Gamification is the use of game principles in non-game contexts such as training or other business-critical processes. The aim is to help firms better engage with their employees by providing tailored learning and performance improvement programmes that influence behaviours and develop skills, in a fun and exciting way. And demand for the service is growing. A report by P&S Market Research, published in March 2016, predicts that the global gamification market will reach £17bn by 2022. Proponents of gamification say it can make difficult or mundane activities more enjoyable, as it brings out people’s natural desire for competition, status, self-expression and achievement. It drives employee engagement by providing recognition and reward through the use of badges, points and leaderboards, which encourages staff to feel proud of their accomplishments and motivates them to improve. “Well-designed gamification can provide additional opportunities to engage employees, as we link into a part of our psyche that is rarely engaged in most workplaces,”
New player has entered As well as learning and development, it can help with orienting new staff. Virtual realities The ability to render 3D environments makes it particularly useful for surveyors. Easy setting Making the game environment not too competitive is crucial for staff engagement. 36 RICS.ORG/MODUS
REMOTE POSSIBILITIES Beyond learning and development, other useful applications for gamification include the orientation of new staff, to ensure people are productive as early as possible. It can also work well for surveying firms who have remote or mobile workers, as it enables managers to reward and communicate with staff, regardless of where they are based. There are also specific opportunities to use gamification within the surveying industry. AccuCities, which develops 3D city models and is part of the RICS Technology
WORDS LUCIE MITCHELL
BUSINESS Struggling to improve employee engagement? Gamification might be …
says Steve Brett, founder of E3 Compliance Training. “For example, a common game mechanic is to offer the opportunity for players to collect items, which can be built into an everyday task – think Candy Crush meets daily admin.” Iain Bell, MD of employee engagement app MintCentral, adds that gamification is an excellent tool to use when you are trying to encourage your team to work harder, or to freshen up a department that may have become unproductive. “Your team will feel the work they do is getting noticed, providing them with an improved sense of self-worth and determination to keep going.” Property manager MJ Mapp implemented gamification in 2016 to keep its staff – including its network of surveyors – more engaged with its learning management systems. The aim was to make mundane activities more fun, by introducing friendly competition and rewards for winners. Sean Greathead, head of people and talent at the firm, has been delighted by the results: “We set up a leaderboard to encourage people to put in the effort, and the level of engagement went from 50%-60% to well over 75%,” he says. “It works because there is a feeling of achievement, plus people want to be rewarded. You are tapping into behaviour that is already there, but in a way that adds value, so it’s really powerful.” They also have a community forum in which staff can share information, which has created a sense of collaboration.“People discuss things on the forum that might never have come up in normal conversations; they get points on a scorecard for that engagement, and the winners at the end of the month receive a reward,” explains Greathead. MJ Mapp now plans to introduce specific community forums for each function of the business, so the surveyors within the company will have their own forum where they can talk about a range of issues relevant to them.
Affiliate Program (box, below), now imports 3D models of built environments into a game engine, which provides a game-like experience for users. “Many surveyors import their 3D models into game engines because of the engine’s ability to display large amounts of data,” comments Michal Konicek, director of AccuCities.“One of the side effects of this was that final users, often non-professionals, brought habits formed playing games into the process.
“[Gamification] works because there is a feeling of achievement, plus people want to be rewarded. You are tapping into behaviour that is already there” SEAN GREATHEAD MJ Mapp “We import our city models into Unreal Engine 4, which enables users to change the time of day, walk around and even create renders directly in the app,” says Konicek. “Because the application is built on a game engine, users intuitively know how to navigate the environment, whether they use a gamepad, touchscreen or VR headset.” Whatever its application, the success of a gamification programme lies in its execution. “You need to think about the culture it could create,” advises Iain Thomson, director of incentive and recognition at Sodexo Engage. “An overly competitive working environment should be avoided. Instead, games should be used to foster a mentality where staff help each other to improve their performance in a fun and engaging way.”
RICS PARTNERS WITH TECHNOLOGY FIRMS The RICS Technology Affiliate Program has been set up to help increase awareness and adoption of technology in the real estate and built environment sectors, benefiting both RICS professionals and the wider market.
It is open to any business that offers data and technology solutions in this space – from startups to large multi-national organisations – and provides an opportunity for companies to build a professional profile and receive benefits throughout the year. IF YOU ARE INTERESTED in learning more about the RICS Technology Affiliate Program, visit rics.org/tap, or email email@example.com
Modern slavery: spotting the signs EMILY VAN DER LELY, regional manager, Crimestoppers Trust, Gloucestershire Modern-day slavery takes a variety of forms, many of which operate openly in public places. While anyone can become a victim of this crime, it predominantly affects vulnerable people and migrant populations. Some employment sectors are also more at risk than others when it comes to labour exploitation. Is slavery really an issue in the 21st century? Figures from Alliance 8.7, a global alliance to tackle modern slavery, reveal almost 25 million people were victims of forced labour in 2016. The number of slaves in the UK is estimated to be 10,00013,000, although the true figure could be even higher. Crimestoppers’ statistics show a 126% increase in information received on slavery in the past six months, compared with the previous six-month period. What is the construction industry doing to tackle modern slavery? Along with RICS, some of the biggest names in the sector have signed up to a joint initiative aimed at eradicating slavery and labour exploitation in the industry. Sir Robert McAlpine, the Chartered Institute of Procurement and Supply, BRE Group and the Chartered Institute of Building are among those who have put their signature to a new protocol drawn up by the Gangmasters & Labour Abuse Authority (GLAA). The document commits
signatories to work in partnership to protect vulnerable and exploited workers, agree to the sharing of information to help stop or prevent exploitation, and pledge to raise awareness of slavery through supply chains in the construction industry. What are the signs of slavery? There are many common signs of slavery that victims of abuse share and it is these that Crimestoppers and the GLAA have come together to highlight, and to encourage people to report suspicions. Victims might: show signs of injury, abuse and malnourishment; look unkempt, often in the same clothing, and have poor hygiene; be under the control and influence of others; live in cramped, dirty, overcrowded accommodation; have no access to their passport or identity documents; appear scared, avoid eye contact, seem untrusting; be collected early and returned late at night on a regular basis; have inappropriate clothing for the work they are performing or a lack of safety equipment; and be isolated from the local community and their family. How do I report any concerns I might have? Call Crimestoppers on +44 (0)800 555 111 or fill in the form at crimestoppers-uk. org. Those who contact the charity will remain 100% anonymous, and will never have to give a statement to the police or go to court. READ RICS’ STATEMENT on modern slavery at rics.org/modernslavery M A RCH 2018_MODUS
When the project matters
CPD booster Related content from RICS
CONSTRUCTION PROJECTS: PRECONTRACT COST MANAGEMENT Julian Smith FRICS (above) presents new strategies to help you take a fresh approach to pre-contract estimates. rics.org/ constructionppcm ››CPD hours: 70 £495
DRAW ON YOUR EXPERIENCE PROFESSIONAL DEVELOPMENT Learn how to provide your clients with the fullest picture possible before their project leaves the drawing board Platform builder The professional issues to be considered and addressed at the pre-contract stage of a construction project provide a solid platform to build on throughout its development, ensuring that the right decisions are made, at the right time, to suit the client’s needs. Strategic thinking Traditionally, a precontract procedure involves looking at all the options available and advising clients on the best approach to a project. What the latest RICS course on pre-contract cost management does is bring in a strategic and quantitative approach to making decisions about the various options available, to best suit the client’s needs and priorities. Self criticism Following any project, quantity surveyors should always reflect on how well they think they managed the precontract stage and consider if they could have provided better solutions for the client. Participants on the TRAINING: ON DEMAND course are encouraged The RICS Online Academy to apply critical analysis offers members a convenient techniques to two case way to further their training studies. This might be in a range of formats tailored the procurement options to suit their needs. Find out for a complex data more at rics.org/ola management centre
where a fast-track approach is deemed desirable, or it might involve a complex, multimillion-pound development where risks are required to be identified and evaluated to provide a framework for the design team to consider and mitigate against. Supply teaching It is essential to evaluate the factors affecting construction costs to achieve value for money. The course also considers supply chain management and value management techniques to improve a project’s value for money, by maintaining or improving the project’s objectives and functional use for a reduced cost. Better together Typically, the distancelearning course includes 10-20 participants from around the world, who are encouraged to keep in touch and bounce ideas off each other through forums and quizzes, along with case studies, which are required to be submitted and evaluated by other peers in the group. Although the course content is mostly UK-orientated, global members should have no trouble applying the techniques to their own particular projects. JULIAN SMITH FRICS is a senior consultant at Stradia (stradia.co.uk) and leader of the RICS distance-learning course on pre-contract cost management (top, right)
CONTAMINATED LAND: FUNDAMENTALS Philip Wilbourne FRICS (above) helps you identify the legislation and Red Book requirements concerning contaminated land. rics. org/contaminatedland ››CPD hours: 1.5 £40
RURAL – IMPACT OF NATIONAL PLANNING POLICY FRAMEWORK Charles Cowap MRICS (above) looks at the impact of the framework on rural development from the point of view of the non-specialist. rics.org/impactofnppf ››CPD hours: 1.5 £40 M A RCH 2018_MODUS
WE WANT YOUR POSTER SITE NOW!
CONTACT TIM THOMAS, MRICS: 0845 470 1200 firstname.lastname@example.org UKBILLBOARDS IS THE TRADING NAME FOR THE DIRECT MEDIA MANAGEMENT SERVICE OF THE THOMAS PARTNERSHIP.
Leadership and Management Training Transform your world The world is changing: technology, urbanisation, and resource scarcity are all transforming the way we do business. The industry needs strong leadership to deliver a coherent and sustainable response to the challenges ahead. Attend industry-speciďŹ c training with us to make the best use of your time and maximise your return on investment.
Find out more: t 024 768 685 84 e email@example.com w rics.org/leadershiptraining
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Is there a book, website or app you couldn’t be without? Email firstname.lastname@example.org
based interface on the app. Data collected in the field can then be synced to the cloud, which means survey data can be sent back to the office to be stored and shared for collaboration with other team members in real time. TRIMBLE PENMAP Free download from Google Play Store SOFTWARE
CONSULT THE APP Handheld technologies are making a surveyor’s working day smarter and more efficient. Take, for example, the Trimble Penmap. Available for Android smartphones, the app is ideal for surveying professionals who are out in the field undertaking core survey and mapping tasks, such as cadastral and boundary surveys, as well as establishing local control, stake-outs, quality checks and asset management for utilities. Used alongside a receiver and a highly accurate real-time extended (RTX) positioning service, surveyors can display and manage survey positions on an easy-to-use, map-
Construction Quantity Surveying: A Practical Guide for the Contractor’s QS – 2nd Edition Revised and updated resource for quantity surveyors working with a contractor. £44.95
ALSO THIS MONTH
››Author Julian Treasure’s latest book, How to be Heard: Secrets for Powerful Speaking and Listening, offers advice on the art of skilled conversation and conscious listening, which could help you communicate more effectively. ››Natural England’s MAGIC website has recently been revamped by Landmark. The interactive service generates more than 10 million maps every month, using over 300 data layers. The update features an enhanced map search tool, as well as improved printing options and a range of new tutorial videos. magic.gov.uk ››Construction consultant Pick Everard has launched a series of podcasts focusing on the new suite of NEC contracts. Partner Alastair Hamilton MRICS discusses what the common pitfalls are when using the contracts. bit.ly/pickpod
NEC4 Engineering and Construction Contract Bundle Contains everything needed to run a civil and building construction project. £180
BIM in Small Practices: Illustrated Case Studies BIM is revolutionising architecture and construction, as more practices realise the benefits it brings to design, sustainability, and construction. £35
I COULDN’T LIVE WITHOUT ROBERT DESBRUSLAIS MRICS
The 4-Hour Workweek It is: An audiobook to improve your time management skills.
I love using the Audible app, as it means I can listen to several business books on the move and while I’m on my laptop. I recently came across The 4-Hour Workweek by Tim Ferriss. It really is the ultimate guide to time management for remote workers. The main thing I’ve learned
from it is that there is so much you can outsource to create time for yourself now, rather than over-working yourself to prepare for retirement, when you will be too old to enjoy the proceeds. The book offers loads of time-saving tips on how to delegate things you don’t enjoy doing, to
free yourself up to do the things you are good at. I find it has made me more productive, and less stressed. As an added bonus, I also found it to be very funny. ROBERT DESBRUSLAIS MRICS is the director of Desbruslais Chartered Surveyors, London M A RCH 2018_MODUS
Environment and Resources Conference 19 April 2018 The Nottingham Belfry Attend this conference and network with your peers across the environment, minerals and resources sector. This full-day conference will take a closer look at the impact of HS2 infrastructure projects on the environment and natural resources, provide a mining legal update, give delegates insight into issues around land contamination and restoration, and valuation of mineral property, and present a case study on waste management.
Book now at rics.org/envandresources
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Summit London 23–24 April 2018 InterContinental London – The O2
Global strategic thinking and practical solutions to the most pressing challenges of our changing world.
JB Straubel, co-founder and CTO, Tesla
A global leader in large-scale solar and energy storage and electric vehicles, Tesla’s JB Straubel will highlight the role of innovative technology in creating disruptive business models.
Join the discussion about this rapidly changing sector. Register now at rics.org/wbef
To view the latest offers, new partners and promotions, visit rics.org/benefitsplus
“In these uncertain times, businesses should ensure that their insurance programme is as robust as possible”
ON THE RIGHT TRACK In a buyers’ market for PI insurance, the unprepared could still take a wrong turn The professional indemnity (PI) insurance market for property and construction consultants is currently comparatively untroubled by claims, even for the traditionally higher-risk professions such as valuers. Insurance capacity is plentiful and competition among insurers is fierce. This has resulted in many firms receiving premium reductions at renewal over the last three years, even where fee income has risen. Long may it continue, but firms are advised to take note of the prevailing economic uncertainty and the longerterm impact this could have on PI insurance rates. With insurer margins very tight, several insurers have reported poor financial results, and some are starting to hold – or worse – increase PI rates at renewal. Post-Grenfell Tower tragedy, businesses with any form of involvement in cladding should at best expect additional questions from insurers at renewal. For firms that have either specified or installed cladding, PI insurance may become increasingly hard to secure, more restrictive in terms of the cover
provided and more expensive. Firms in this category should ensure they start the renewal process early, and they must maintain a regular dialogue with their insurance broker. For firms undertaking valuations for lending, it is important to be wary of those lenders that have reverted to post-recession behaviour. Higherrisk products appear to be firmly back on offer, while property prices in some areas of the UK remain depressed, and earnings – adjusted for inflation – fall. High-risk lending does have its place – providing the risk is well managed – but if there is a meaningful increase in repossessions, some insurers may respond with a knee-jerk reaction, defined by either a withdrawal from the market, or a sharp hike in premiums. Firms providing condition reports to consumers should also be aware
of a steady increase in complaints and a change in the way these complaints might arise, for example via social media. Although these matters rarely trouble insurers, with the average settlement at around £2,500, few small firms can bear more than two or three settlements a year when margins are under continued pressure. In these uncertain times, businesses should ensure that their insurance programme is as robust as possible. How can you achieve this? ››For larger firms, a primary layer of insurance shared by several insurers, rather than one. ››Ensure you have a good-quality lead insurer, preferably one that stood by surveying firms between 2009 and 2014. ››Appoint a specialist professional indemnity broker who understands the surveying sector and has the expertise and resources to guide your business through a claim. ››Consider the longer-term implications of changing insurer for a small cost saving. It is important to note that a change of broker does not always require a change of insurer.
FOR ADVICE ON ANY ASPECT of your insurance or risk management arrangements, please contact Emma Vigus or Greg Harrison on +44 (0)20 7133 1570, or email@example.com
M A RCH 2018_MODUS 43
Full RICS events listings online at rics.org/events For enquiries, call +44 (0)20 7695 1600. All prices are +VAT
››RICS Introduction to CPO Powers and Process Roadshow May, various locations Guiding you through the different stages of the CPO procedures. New additions this year include essential legal updates and case studies focusing on HS2. CPD: 4 hrs £110 rics.org/cporoadshow
››RICS Landlord and Tenant Essential Update March-April, various locations An expert panel of speakers addresses crucial areas of landlord and tenant law and practical guidance. Followed by a seminar on the RICS Service Charges in Commercial Property Professional Statement. CPD: 5.5 hours £195 rics.org/landlordseminars
››RICS Rural Mid-Session Conference 17 May, Perth, Scotland Featuring discussions on the law relating to agricultural holdings, woodland creating in Scotland, EPC regulations and the impact on rural properties, and a taxation update. CPD: 5 hrs £85 rics.org/scotlandrural
››RICS Environment and Resources Conference 19 April, Nottingham Full-day conference exploring the impact of largescale infrastructure projects on the environment and natural resources, land contamination and restoration, as well as renewables. Includes a mining legal update, a case study on waste management, and much more. CPD: 5.5 hours £150 rics.org/envandresources ››RICS World Built Environment Forum Summit 23-24 April, London Under the programme title of “Our Changing World – Urbanisation, Innovation and Civilisation”, this flagship summit will look at the three driving forces of industrial transformation, urbanisation and digitalisation, and their profound impacts on the planet’s natural and built environment. Featuring a keynote address from Tesla co-founder JB Straubel. £850 rics.org/wbef
››RICS Strategic Facilities Management Conference 27 June, London Assessing the role of disruptive technologies in the future built environment, this event will consider how perceptions of FM are changing. CPD: 6 hrs £260 rics.org/strategicfm
››IFMA-RICS World Workplace Europe 16-17 May, Barcelona Returning for a second year with two days of future-facing, fresh and innovative content. A flagship of the collaboration between RICS and IFMA, this year’s event will focus on the importance of people in increasingly digitalised workplaces. €895 worldworkplaceeurope.org ››RICS Summit Africa 30-31 May, Johannesburg Designed for presidents, chairmen and CEOs, this event will consider how smarter urbanisation can drive sustainable economic growth across Africa. The event enables property institutions and associations to work together to accelerate the professionalism of the land, construction and property sectors throughout the continent. Dinner and conference, R2,640 (£157); conference only, R1,980 (£118) rics.org/africa2018
RICS AT MIPIM 2018
13-16 March, Cannes, France
››RICS Building Surveying Conference 2 May, London This year’s topics will include dilapidations, building defects, reinstatement cost assessments, energy performance certificates and building conservation. CPD: 5.5 hours £235 rics.org/bsconference ››RICS QS & Construction Conference 10 May, London Combining high-level strategic debate with practical sessions that will improve your day-to-day practice, including: whole-life costing, off-site construction, data and a legal roundup. CPD: 6 hours £260 rics.org/qsconference 44 RICS.ORG/MODUS
MIPIM, the world’s largest real estate conference and exhibition, returns bringing together more than 20,000 delegates from around the world. During the event, RICS will run free sessions and host a keynote conference. RICS professionals may use the RICS stand to host client meetings. To see the full range of RICS activities, and to register for MIPIM, visit rics.org/mipim
IMAGE VALENTIN DESJARDINS /IMAGE&CO
››RICS CPD Days 15 March, Loughborough; 20 March, Newmarket; 21 March, Belfast; 31 May, Exeter Regional conferences full of CPD within land, property and the built environment, with breakout sessions tailored to meet specific learning requirements. CPD: 6 hours £155 full day, £100 half day rics.org/cpddays
OBITUARIES Please email obituary notifications to firstname.lastname@example.org or call +44 (0)247 686 8555
››Edwin John Davies FRICS, 1945-2017 Kings Langley ››Douglas A Fountain FRICS, 1932-2017 Rickmansworth ››Ivor George Fowler 1926-2017 Woodford Green ››Edward Stephen Legge FRICS, 1925-2017 Harwich ››Brian Albert Thirtle MRICS, 1938-2017 North Walsham
››David Arthur Lawrence FRICS, 1935-2017 Grantham ››Jonathan David Webster MRICS 1967-2017, Derby
››Douglas Alan Barrett FRICS, 1927-2017 Banstead ››Robert Frederic Garton FRICS 1932-2017, Beckenham ››Edwin Ralph Moscrop FRICS, 1923-2017 Hampton ››Timothy John Owens MRICS, 1959-2018 Shepperton ››Gordon Thomas White FRICS, 1946-2017 London
››Trevor William John Dawson FRICS 1934-2017, Blackburn ››Anthony Mellalieu Diggle FRICS 1940-2017, Chester ››Susan Elizabeth Harris FRICS, 1952-2017 Chester
››George Corbett Altman 1926-unknown, Harrow ››Henry Raymond Broadbent FRICS 1944-2017, Woking ››Allan Vincent Budden FRICS, 1926-2017 Haslemere ››Frank James Carroll MRICS, 1926-2017 Gillingham ››Mark Peter Chamberlain MRICS 1969-2017, Eastleigh ››William Henry Clegg FRICS, 1932-2017 Bedford ››Thomas Bernard Emery MRICS 1925-2017, Tonbridge ››Carl H Millin MRICS 1945-2017, Maidstone ››James Richard ScottLee FRICS, 1951-2017 Kidlington ››John Philip Stacey FRICS, 1922-2017 Lymington ››Alan John Taylor MRICS, 1948-2017 Lancing
››Roy D Andrews MRICS 1931-2017, Warminster ››Ian David Baker MRICS 1955-2017, Martock ››David Timothy Camp MRICS, 1960-2017 Tewkesbury ››Alastair Nicholas Craig MRICS, 1934-2017 Badminton ››Raymond C Foster MRICS, 1930-2017, Yeovil ››Robert William Harvey AssocRICS, 1921-2017 Budleigh Salterton ››George Edward Hiller FRICS, 1922-2017 Honiton
››Timothy David Rea FRICS, 1948-2017 Ottery St. Mary
››Henry James Angell-James MRICS 1963-2017, Birmingham ››Peter Gregory Dudley FRICS, 1957-2017 Birmingham ››Anthony John Homer MRICS, 1936-2017 Walsall Philip John Lukeman FRICS, 1928-2017 Solihull ››James Peter Swallow MRICS, 1978-2017 Coventry
YORKSHIRE & HUMBER
››Jack Hellewell FRICS, 1934-2017 Scarborough
››Peter John BickmoreDundas MRICS 1944-2017, Crieff ››Colin C Black MRICS 1958-2017, Edinburgh ››Linda Mary Haig MRICS, 1960-2017 Lochgilphead
››Frederick John Robert James FRICS 1939-2017, Llanelli
››Michael Foster MRICS, 1972-2017 Craigavon
››Tian Boon Tan FRICS 1927-2017, Singapore If you are facing hardship after the loss of a family member, or are considering leaving a legacy, please contact LionHeart, the charity for RICS members and their families. Call +44 (0)24 7646 6696, email email@example.com, or visit lionheart.org.uk.
ERNEST PETER BRUTON MRICS, 1923-2017 Peter was born and grew up in Middlesbrough, the son of a cabinet maker. Not long after the war, in which he served with the Royal Navy, he joined ICI as assistant to the estate manager at the Wilton Works. He studied and qualified as a chartered surveyor in 1952, specialising in agricultural estate management. He married Mildred in the same year and they were happily married until Mildred’s death in 2010. In 1954 he joined what was then the War Department as an estate manager of army property. He remained with the Civil Service for the rest of his career, as the War Department became the Ministry of Defence, and then transferring with the Defence Land Agency to the Department of the Environment. Peter’s career involved regular relocation. Initially based at Catterick in North Yorkshire, the family moved to Surrey and then to Malaysia for three years. He returned to the UK, finally settling in Hampshire. At the end of his career he was responsible for the south of England and, as such, would directly advise ministers. In his long retirement Peter enjoyed travel, gardening and woodworking. In 2017 he received the Legion d’Honneur as a veteran of D-Day. He leaves three children and three grandchildren.
CONDUCT rics.org/conductcases Mr Thomas Brian Phillips, Merseyside, L37 Disciplinary Panel – 11.01. 18 The Panel heard a case against Mr Thomas Brian Phillips for failing to carry out his professional work in a timely manner and with proper regard for the standards of service and customer care expected of him, in that he did not respond promptly, or at all, to any of the letters and emails from Mr L; and that Mr Phillips told RICS
he had not been allowed to access any of Venmore’s computer systems or electronic files when this was not true. When making this statement he failed to act with integrity, contrary to Rules 5 & 3 of the Rules of Conduct for Members 2007. The Panel also heard charges in relation to Rules 4 & 8 of the Rules of Conduct for Members 2007. The Panel expelled Mr Phillips from membership of RICS and ordered him to contribute towards the costs of the hearing. M A RCH 2018_MODUS
REVIEWS & RENEWALS CHARTERED RENT REVIEW SURVEYORS
Reviews & Renewals deal with rent reviews, lease renewals and arbitration work across the entire country. • • • •
Personal Service 25 years of experience A specialist in Central London restaurants Competitive prices
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Can act on a fee sharing basis for block bookings and firms looking to outsource work.
KITS START FROM Call today on 07506 190352 or email firstname.lastname@example.org
£399 + VAT
Take true HD Movies,16 megapixel photos & record for later replay
Independent Surveying Practice for Sale Long established independent surveying practice for sale in South-East London / North West Kent due to retirement of principal. With strong commercial agency, mixed management and professional departments, the company is ideal for expansion in local and regional markets and is ideal for an experienced Chartered Surveyor with energy and drive and the desire to run their own business supported by existing staff. Current proprietor has owned the business for 18 years and has established a solid client base but now with new clients arriving all the time, this is an excellent opportunity for a surveyor wishing to progress their career.
Adjust to any angle Self-locking telescopic pole Extend your view from 6 to 10 metres All collapses into car boot “My BallCam is now invaluable to me! I take it to every survey and it has paid for itself time and again. If you are a property surveyor, this is 2017’s must have!” “As a building surveyor, I find the BallCam an invaluable tool! It saves me so much time & money” Mike Lilford Price Lilford Property Surveyors
For further details please contact in confidence Mike Elisha on 07836 277675 or email email@example.com
BALLMANGROUP.CO.UK 0800 118 2268
RICS Recruit Looking for a new challenge? Opportunity awaits across these 11 pages. Can’t see anything you like? We also have a website, ricsrecruit.com, featuring 100s more jobs, including executive-level positions and exciting overseas placements. Whatever the stage of your career, RICS Recruit has just the job. ricsrecruit.com
To advertise, email firstname.lastname@example.org or call +44 (0)20 7101 2772
Good move... Call us first
(AssocRICS & M/FRICS) Full Time + Part Time. London London East & South East, Plus: Aylesbury, Bedford, Birmingham Blackburn, Bolton, Bournemouth, Bradford, Bristol, Canterbury, Cardiff & Valleys, Cheltenham, Chesterfield, Cornwall, Coventry Croydon, Cumbria-West, Derby, Derbyshire-North, Devon-North, Dorset-West, Edinburgh, Gloucester, Halifax, Huddersfield, Hull, Kettering, Leeds, Leicester, Lincoln, Manchester, Newcastle, Newport, NorfolkNorth, Northampton, Nottingham, Oxford, Peterborough, Portsmouth, Hull, Sheffield, Southampton, Stockport, Sunderland, Swansea, Swindon, Teesside, Wakefield, Wales-Mid, Wales-North, Worcester, Wrexham. Employers include lenders and financial companies, national surveying organisations and smaller local and regional practices. Outstanding basic salaries, commission and benefits packages available.
At SDL Surveying, we are committed to nurturing your career through personal development and structured, industry-leading training schemes.
www.sdlsurveying.co.uk Whether you’re fresh out of the traps or looking for a new leash of life, we’re recruiting VRS registered, AssocRICS, MRICS, and FRICS surveyors today. SDL Group is an equal opportunities employer and encourages a diverse range of talent to apply.
If you are AssocRICS/MRICS/FRICS and VRS Registered, preferably with some residential valuation and survey experience, then contact the valuation industry’s most experienced recruitment expert to discuss your career options. Call Jeff Johnson on 07940 594093, or email your CV in confidence to email@example.com. Or connect via LinkedIn: Search Jeff Johnson MLA.
Get on the dog and bone:
Or, email your CV to:
NEW VACANCIES CONSTANTLY – KEEP IN TOUCH
M A RCH 2018_MODUS
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Staff Valuer / Client Side Opportunities UK wide With longstanding and (often) exclusive association with some of the best known and most prestigious high street and specialist lenders throughout the UK we are regularly instructed on client side / Staff Surveyor roles nationally. Surveyors working for a lender can expect a remuneration package comprising:
Opportunities range from standard fee earning (using one reporting format in a tight knit patch) to managerial roles focused on lending strategy, compliance and audit.
• High basic salary • Profitshareorbonusesbased onmultiple(quality)factors(as opposedtovolume/fee incomealone) • Highqualityprestigecompany carorallowance • Upto6weeksholidaytostart • MarketleadingPension • Awiderangeofhealth,lifestyle andwellbeingbenefitsincluding flexibleworking.
Audit Surveyor – Midlands Anopportunityexistswithina specialistlenderoverseeing(and auditing)technicalcomplianceand adherencetocurrentlending strategy.Theroleensuressound lendingdecisionsandworksdirectly alongsidetheseniormanagement team.ThesuccessfulSurveyorwill workpartlyfromanofficebaseinthe Midlandsandpartlyinthefieldwith feeearningsurveyorsundertaking complexvaluations.Remuneration offeredincludesahighbasic,high endcompanycar,profitshare(based onstockmarketperformance), pensionandprivatehealthcare.
Suitable Surveyors will have a strong service mentality, exceptional attention to detail and MRICS/FRICS qualification with VRS.
Fee-Earning Roles Aswetendtofillstandardlenderroles quicklyweadvisecalling(oremailing) foranuptotheminutebreakdownof currentneedsnationally.Asageneral guide,staffsurveyorsworkwitha singlereportingformat,aworkload comprisingmostlyMortgage Valuations,atight-knitpatch,logically bookedjobs,marketleadingtablet technologyandanoutstanding remunerationpackagethatisn’t commissionled. Greg Coyle 0208 514 9116 Gregc@BBLproperty.co.uk
Opportunities for Residential Surveyors UK wide 2018 continues to look to be an excellent year for Residential Surveyors across the UK. Why not capitalise on demand and beat the post annual review rush by talking to the industry’s leading recruitment experts whose client base makes up the bigger picture… What have you got to lose? Whetheryou’reheadingtowards orhavejusthadyourannualreview/ paymentofwithheldbonusyoumay nowstarttofocusonwhetheryour presentpositionprovideswhatyou requireprofessionally,financiallyand personally.Changingjobscanbe daunting,particularlyifyou’vebeen withanemployerforalongperiodof time,butouronestopshopservicewill ensuretheprocessisasstressfreeas possibleaddressingalltheissuesin confidenceonyourtimescales.
Cardiff/The Valleys Chesterfield Cornwall Croydon East London Edinburgh Guildford Hull Leeds Lincoln Llandrindod Wells
Accordingly, through our 20 year (often exclusive) association with some of the top employers in the UK we can help you achieve:
Remunerationincludesabasicsalary of£40-65k(dependingonlocation), bonuses(basedonfeeincome),acar (orallowance),healthcareandpension.
• A nimprovementinearnings,bethat basicsalaryorabonusschemethat offersgreaterincentives • Areductioninhoursoramoveto part-timeorzerohoursworking • Areductioninthevolumeofwork thatyouareexpectedtohandle • Animprovementinthegeneral qualityofyourinstructions/a morerefinedpatch.
Opportunities within panel appointed, non-corporate practice-based environments:
Opportunities for experienced Residential Surveyors within corporate environments: Banbury Birmingham Bedford Bolton Bournemouth Bradford Bristol
Manchester North Derbyshire North Devon North Norfolk Northampton Nottingham Portsmouth
Plymouth SE London Sheffield Southampton Swansea Swindon Teeside Wolverhampton West Cumbria West Dorset Worcester Wrexham/North Wales
Ourclientsaretraditional,independent privatepracticeswhoservicemain lender,privateclientandin-house (agency)instructionsundertakingthe fullrangeofresidentialreportsforhigh averagefees.Theirethosisquality overquantity(butnotattheexpense ofsecurity)and,assuch,surveyors workingforthemarenotputunder thesamepressuresastheymightbe elsewhereinthesector.Vacancies existinthefollowinglocations immediatelywithadditionalneeds followingonanearweeklybasis:
Residential Surveyors to undertake high value private banking and panel work in exclusive territories: M4 Corridor (SN/BA/BS/GL) South Coast (SO/PO) Beds / North Herts (LU/AL/SG/CB) East Midlands (MK/NN) West Midlands (B/CV/LE) Essex (CO/CM/SS) Remunerationincludesabasicsalary of£50-55k,bonuses(generouszero thresholdstructure),acar(or allowance),healthcareandpension. Consultant / Freelance Opportunities: Workisofferedonanon-exclusive basis(withfullPIIcoverprovidedin mostcases)enablingsuitable surveyorstoenjoyallthefinancial benefitsofconsultancyworkingwith noneoftheusualdrawbacks.Our clientsarecurrentlylookingfor coverageinthefollowinglocations: OL / LL / WF / DT / IP / YO (west) Andy Welham 0208 514 9177 Andyw@BBLproperty.co.uk James Irving 0208 514 9120 Jamesi@BBLproperty.co.uk
Derby / Leicester / Nottingham / Preston / North West / Coventry / Gloucester
Find out more about current opportunities and the latest sector news at:
www.bblproperty.co.uk M A RCH 2018_MODUS
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A MOVE Connells Survey & Valuation is seeking Residential Surveyors. We are an established, respected and successful business offering an excellent remuneration package and work-life balance. We are looking for enthusiastic Residential Surveyors to join our team. Experienced candidates are preferred but we are prepared to provide relevant training for the right applicant.
AREA MANAGER, Merseyside/North Wales We are seeking an individual with the ability to lead and inspire a team to deliver a right first time service to clients.
We are looking to recruit RESIDENTIAL SURVEYORS in the following locations: • • • • •
Birmingham Bolton Bournemouth Bradford Bristol
• • • • •
Cardiff/The Valleys Chesterfield Croydon East London Edinburgh
If you are interested in any of these locations, then we would love to hear from you. Please contact:
Ian Jones MRICS on
or send your CV to firstname.lastname@example.org
• • • • •
Hull Leeds Manchester North Devon North Norfolk
• • • • • •
Nottingham SE London Southampton Swansea Swindon Wrexham/North Wales
OPPORTUNITIES FOR FIRST TIME ENTRANTS / TRAINEE / RETURNING RESIDENTIAL SURVEYORS NATIONALLY Do you: • Currently hold VRS. • Have immediate eligibility for VRS (having taken Valuation to level 3). • Need to reinstate your VRS status, having previously held it. • Have 100 days of demonstrable / historic valuation experience. Our client is a national firm of chartered surveyors undertaking the full range of survey and valuation services for lenders across the UK.
They are able to train MRICS / AssocRICS surveyors from most backgrounds so previous direct residential surveying experience is not essential. Immediate opportunities exist in the following locations: Birmingham/Coventry, Dorset/ Taunton, Romford/Ilford/East London, Suffolk/Norfolk, Reading/Oxford, Southend/Essex, Cumbria, Harrogate
A New Career? Tyser Greenwood Surveyors are a long established company looking to increase its footprint and service offering. Could you be part of our forward thinking and expanding team?
Basic salary c£50k + Bonuses + Car allowance James Irving Jamesi@BBLproperty.co.uk 0208 514 9120 For our full range of opportunities alongside helpful career & CV advice please visit www.bblproperty.co.uk
We currently have a large network of home based surveyors serving our wide client base, utilising the latest technology. We are looking to expand our team with vacancies in the South East as well as across the country; notably around Northampton, Burnley, Bradford and the North West. Approaches from sole practitioners are also welcome. There is an above average remuneration package available for experienced mortgage and HBR surveyors who offer a wide range of skills and are willing to develop new business in their areas.
Get in touch to find out more, call 01932 736 501 or email email@example.com
21/12/2017 11:58 M A RCH 2018_MODUS 51
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SPRING INTO ACTION WITH A N E W & E X C I T I N G O P P O RT U N I T Y ( U K - W I D E P O S I T I O N S AVA I L A B L E : F U L L - T I M E , PA RT- T I M E & C O N S U LTA N C Y )
O T E £ 6 0 K - £ 7 0 K PA P LU S U N C A P P E D B O N U S – PA I D M O N T H LY Miller Metcalfe Surveyors are a leading national supplier of Surveys and Valuations. We believe in investing in our people and ensuring Miller Metcalfe is a great place to work. With our exciting growth plans you will also have the opportunity for equity participation following the introduction of our Long-Term Incentive Programme. We have nationwide opportunities available for home-based, highly motivated MRICS/ FRICS Residential Chartered Surveyors, who meet VRS registration requirements, have experience of producing RICS HomeBuyer Surveys and want to work across a mixture of both private and lender clients. When you join Miller Metcalfe you are guaranteed: a competitive OTE in the region of £60£70k (dependent on experience & location), uncapped bonus scheme – paid monthly, company vehicle or allowance, pension contributions, death in service, full administration/technical support and much, much more. Miller Metcalfe has a very bright future and there has never been a better time to join our team. We are fully committed to developing our people and further enhancing their career.
www.millermetcalfesurveyors.co.uk : Nicki Henderson, HR Director on 01204 525252 option 4 or email your most recent C.V. details to firstname.lastname@example.org.
Elevate your Career with Quantum As part of our on-going expansion, we have opportunities for Quantity Surveyors to join our North West (Royton, Oldham) and North East (Pontefract, Wakefield) offices.
Working with an existing client base on a wide range of assignments, Quantum urgently needs individuals who will play a key role in the growth and development of the offices. The positions provide the opportunity of career progression working with highly trained and motivated colleagues. The successful candidates will need to demonstrate in their application a level of attention to detail and experience of financial management of construction works appropriate to the job description. Members joining our team will be good communicators and IT literate, demonstrating ambition and drive. We offer tailored reward packages including benefits that recognise an individualâ€™s level and experience.
Assistant Consultant - Requires essential basic construction knowledge - Ideally already working to become degree qualified in Construction Management or Quantity Surveying
Intermediate Position - Requires established construction knowledge - Previously worked as part of a team and autonomously in Private Practice or Contracting - Ideally BSc, MSc, AssocRICS or MRICS qualified
Director - MRICS or FRICS qualified - Experience in dispute resolution by being a member or higher grade of the Chartered Institute of Arbitrators - Management experience
Please send applications in CV format by post to Stephen Pilling at Quantum, Sandmartin House, Pontefract, West Yorkshire, WF8 1ES or by e-mail to email@example.com
Surveyors Required We have a vacancy for a general practice surveyor to carry out Home Buyers Surveys, valuations for lenders and for various tax purposes on residential and commercial properties. The job may also involve some commercial agency work including sites and properties with planning/development potential. Also, we have an opportunity for a rural practice surveyor, qualified or almost qualified to join our Agricultural Department. Both positions come with early partnership potential and represent excellent opportunities within a successful and profitable practice. For an informal discussion, contact either John Robinson (07976 363175) or John Wilson (07970 428319). CVs should be sent to firstname.lastname@example.org or email@example.com
M A RCH 2018_MODUS
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Take your career to new heights... Valuation Surveyor, Development Surveyor and Professional Services Surveyor
Guildford - attractive packages
If you are a talented professional with proven experience Bruton Knowles wants to hear from you. Due to sustained growth within the South East region we are seeking qualified surveyors who are full member of RICS to join our team in Guildford. As one of the UK's most successful property consultancies we are very much a people business, striving for excellence in everything we do. And to us, that means empowering our people, giving them the freedom and confidence to develop their talents and achieve their full potential. We are looking for candidates who have 1-5 years' PQE. You should have strong client relationships and the necessary skills and ambition to take our team even further forwards. In return, we will create an attractive package which suits you and rewards success. If you have the ability and personality to deliver, visit us at brutonknowles.co.uk/careers and select the role to apply. For a confidential discussion, please contact Jane Wynne on 01483 238380 or email firstname.lastname@example.org You will be required to complete a DBS check.
Bruton Knowles is a leading and long-established independent Property Consultancy, with 13 offices throughout England and Wales. BK is an equal opportunities employer. Strictly no agencies.
We're planning for the future... Management Surveyors - Birmingham
Due to sustained growth within the Midlands we are seeking qualified surveyors who are full members of the RICS to join our central Birmingham team. As one of the UK's most successful property consultancies we are very much a people business, striving for excellence in everything we do. And, to us, that means empowering our people, giving them the freedom and confidence to develop their talents and acheive their full potential. The purpose of the role is to support the management team to deliver a range of property services to include the full suite of general property management advice as well as Landlord and Tenant and Agency and to support the provision of additional skills where required, for example Building Surveying services. BK is looking for applications from surveyors looking for the next step into a role where they delivery of high quality property management services will be essential. The opportunity will suit a candidate looking to establish or build on a role in property management within a multi-disciplinary commercial team. In return, we will create an attractive package which suits you and rewards success. If you have the ability and personality to deliver, visit us at brutonknowles.co.uk/careers and select the role to apply. For a confidential discussion, please contact Ian Pitt, Team Manager on 07717 505442 or email email@example.com Bruton Knowles is a leading and long established independent Property Consultancy, with 13 offices throughout England and Wales. BK is an equal opportunities employer. Strictly no agencies.
PART TIME COMMERCIAL SURVEYORS Experienced . Qualified . Dedicated R Benson are a well-established, family-run Building Contractor with a turnover of £10 million per annum, working in London and the Home Counties area of the South East of England. We carry out a range of building services predominantly within the Social Housing Sector and are looking to bring in an experienced Quantity Surveyor to manage multiple projects, ranging from New Build, Refurbishment and Local Authority Frameworks
Quantity Surveyor - £55k-£65k + package •
Based in our Head Office in Chesham, Buckinghamshire • Commercial experience in Social Housing Sector • Have BSc in Quantity Surveying or related Course Minimum of 7 years’ experience as a Quantity Surveyor • Good communication skills, both written and verbal • The ability to work autonomously
WORKING FROM HOME - NORTH EAST & NORTH WEST ENGLAND AND NORTH WALES Allsop LLP is a national firm of Chartered Surveyors with four offices in the UK and approximately 180 staff. We are seeking to recruit Chartered Surveyors based in the North East & North West England and North Wales, who will be employed on a working from home basis. Candidates would be required to reference (inspection and measurement) retail, office and industrial property together with ERV research in and around their local area. All candidates must have at least two years commercial experience. Whilst applications are sought from all suitably qualified candidates the work is likely to suit Registered Valuers.
www.rbensons.co.uk To find out more, please call 07908 772336 Or send your c.v. to firstname.lastname@example.org
Please send a copy of your CV and a covering email to: email@example.com
Registered MRICS/FRICS Valuer - Birmingham We’re recruiting! A rare opportunity has arisen for an ambitious and experienced MRICS/FRICS registered valuer to join our highly regarded Valuation and Consultancy team.
Position: Quantity Surveyor Location: Airport branch, Feltham Middlesex Company car: Yes Bonus: (TBA)
This is a senior appointment for the firm. Applicants should be self-motivated with extensive experience of undertaking residential valuation and Leasehold Reform Act work including appearance at Tribunal. Some commercial valuation work will also be involved. The successful candidate will also be responsible for the development of the department and so a strong track record in business development is a must.
Palmers Scaffolding UK Limited is one of the UK’s leading access, scaffolding and multi service companies providing innovative solutions for “blue chip” clients across the country. An opportunity has arisen in connection with our Heathrow and Gatwick Airport operations. The role is based at our Heathrow servicing office in Feltham, Middlesex.
In return we can offer an attractive package with the opportunity to progress within one of the Midlands’ most successful independent property consultancies.
For further information or to express your interest please contact Alan Herbert (Partner) alan.herbert@ pennycuick.co.uk in the first instance (in confidence).
Knowledge and Applied Skills: ∆ Experience as a Quantity Surveyor ∆ Expertise with relevant software packages (esp. MS-Excel) is required. Knowledge of CASE is advantageous. ∆ Preference will be given to applicants with a relevant university degree (e.g. Commercial Management, Surveying, etc.) and / or professional membership of RICS.
For more information and to apply please contact firstname.lastname@example.org
M A RCH 2018_MODUS 55
To view more jobs online visit ricsrecruit.com
Specialist recruiters to the Property and Construction Sectors Quantity Surveying - Building Surveying - Project Management - CDM 0203 245 2550 / 01628 367 030 - brandonjames.co.uk
Recruitment and Search & Selection specialist within the Construction and Property industry
Carriera is a Recruitment and Search & Selection specialist within the Construction and Property industry. We work closely with our clients who are employers, as well as professionals seeking to develop their career. We do this by taking time to understand the brief, motivators and opportunity. The clients we work with have a number of key opportunities, a few of which are detailed below:
COST & COMMERCIAL MANAGEMENT
Partner – Commercial – Project focused Berkshire £90k plus
Commercial Manager – Developer North London £120k plus
Associate – Education Oxford £65k plus
Director – RSL/Public – Project focused London £90k plus
Director (Des.) – Commercial London £90k plus
Senior – Commercial & Engineering Birmingham £55k plus
Associate – RSL/Public London £60k plus
Associate – Commercial & Residential Winchester £65k plus
Senior – Education & Engineering Oxford £60k plus
Senior – Commercial & Heritage Oxford £50k plus
Associate – Health & Life Science Oxford £65k plus
Senior – Education & Life Science Oxford £60k plus
Senior – Commercial Milton Keynes £50k plus
Senior – Commercial & Residential Reading £50k plus
Project Manager – Industrial Surrey £50k plus
For more information and to view our latest vacancies, please visit www.carriera.co.uk You can also follow our company page CARRIERA LIMITED on LINKEDIN or contact the Carriera team on +44 (0) 203 817 0000 for a more personal service. Recruitment – Search & Selection – Market Intelligence – Benchmarking
M A RCH 2018_MODUS
CAN UNUSED AIRSPACE EASE HOMES SUPPLY? Ian McGuinness MRICS, head of geospatial, Knight Frank, London
London must double its housebuilding activity, but are we neglecting our potential to build ‘up’?
The 2017 UK government housing white paper suggests that more high-density housing could be built in areas such as London, by extending buildings upwards into the ‘airspace’ above them.
It does this by defining each contiguous block by its maximum height, then excluding unsuitable buildings, such as listed buildings, before extruding all remaining buildings up to the maximum height.
Our geospatial mapping software suggests that 41,000 new homes could be built in central London using rooftop development space, without significantly altering the city’s skyline.
ILLUSTRATION DANILO AGUTOLI
Geospatial tools give us a more detailed picture of where development opportunities are, how much value they could unlock, and which land owners are best placed to benefit.
Commercial / Industrial Roofing Accredited CPD Sessions Designed and presented by Building Surveyors Based on 40 years building surveying experience, our Accredited CPD sessions will help you with dilapidations, condition and acquisition surveys. Conducted nationwide at your premises:
Asbestos Roofing Examines fault diagnosis, replacement, over-cladding patch repairs, coating solutions and warranties.
Cut Edge Corrosion and Metal Roofing Challenges conventional thinking with an interactive Assessment of what’s actually happening on metal roofs.
For more information call
0121 709 5352 Liquasil works. Guaranteed!
Asbestos Roofs Asbestoseal – the only BBA Approved asbestos roof coating on the market. LATENT DEFECTS GUARANTEE
Liquasil Limited Unit 3 Radway Industrial Estate Radway Road, Solihull, West Midlands B90 4NR t 0121 709 5352 e email@example.com www.liquasil.com
Metal Roofs Complete metal profiled roof refurbishment system with unique hardened silicone technology. LATENT DEFECTS GUARANTEE
Cut Edge Corrosion Finally, a cut edge corrosion solution that’s easier to apply and economical to use. LATENT DEFECTS GUARANTEE
CONNECTIONS MADE MORE REWARDING
YOUR EXCLUSIVE NEW VOLVO XC60 R-DESIGN OFFER The connections we make have the power to improve our lives. As a member of the Royal Institution of Chartered Surveyors, you can enjoy a £4,107.50 saving on the striking design and pioneering technologies of our mid-size SUV – the New XC60 D4 R-Design Manual. You’ll also receive a range of unique benefits – every one designed to help you get the most from your Volvo car.
New XC60 D4 R-Design Manual, Metallic Paint Personal Contract Purchase Representative Example* 48 monthly payments Customer deposit Finance deposit contribution On the road price
Revised on the road price
Total amount of credit
Interest charges Total amount payable
CALL T YSON COOPER ON 01473 873 000 OR CONTACT YOUR LOCAL DEALER
Duration of agreement (months)
Fixed rate of interest (per annum) Optional final payment
Mileage per annum Excess mileage charge
10,000 14.90p per mile
Available with three years’ complementary servicing when purchased on Volvo Advantage Personal Contract Purchase.
Official fuel consumption for the New Volvo XC60 D4 R-Design Manual in MPG (l/100km): Urban 44.8 (6.3), Extra Urban 58.9 (4.8), Combined 52.3 (5.4). CO2 emissions 142g/km. MPG figures are obtained from laboratory testing intended for comparisons between vehicles and may not reflect real driving results. *Finance subject to status. Retail sales only. Subject to availability at participating retailers only on vehicles registered by 31st March 2018 on Personal Contract Purchase. Terms and conditions apply. Applicants must be 18 or over. Guarantee may be required. Volvo Car Financial Services, RH1 1SR. The complementary servicing offer is only available when purchasing on Volvo Advantage Personal Contract Purchase at participating retailers, on vehicles ordered between 01/01/2018 and 31/03/2018. Services must be carried out at a Volvo Authorised Repairer. Retail offer only. Excludes fleet operators and business users. See volvocars.co.uk for full terms and conditions.
Published on Feb 26, 2018