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THE WORK ISSUE The office is dead. Long live the office 13 Do employees have a right to privacy? 19 Retirement: it’s on its way out 20


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12 THE FUTURE OF WORK A special report investigating: how we’re making smarter use of our workplaces and the privacy issues that ensue; the rise of co-working; how self-employment has evolved; and why we’ll all be working longer 22 PASSIV SCALE Why it now makes both economic and environmental sense for volume housebuilders to embrace Passivhaus 26 WOOD BE CHAMPIONS Who came out on top at this year’s RICS Awards UK Grand Final?










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11 PRESIDENT’S COLUMN John Hughes FRICS sets his sights on steering the profession through a period of rapid and far-reaching change


08 THINKING: ANNA MINTON The UK’s housing crisis will hollow out our cities if it continues unchecked, cautions the journalist and author



06 DIFFERENCE OF OPINION Just how many jobs will the UK really lose to the rest of Europe after Brexit? We hear two points of view 07-09 NEWS IN BRIEF Industry news, advice and information for RICS members


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S MAGAZ S MAGAin “We are seeing a generational shift how Z DU DU people want to work. The idea of long-term employee or employer loyalty is changing”




38-39 CAREERS Make your CPD recording go like clockwork; Mitig8 managing director David Baxter MRICS 40 BUSINESS Getting the most out of conferences 41 LEGAL 101 Knowing your rights of way on a development 42 PROFESSIONAL DEVELOPMENT How to manage assets in the public sector 43 SURVEYED The latest products for professionals

34 THE TAFF GETS GOING What, or who, has got into Cardiff’s offices?

58 MIND MAP WT Partnership’s Adam Shaw MRICS on closing the US’s construction skills gap

36 TAKING THE LONG VIEW Building the world’s longest sea crossing, between Hong Kong, Zhuhai and Macau

PLUS 44 Benefits 45 Events

46 Obituaries + Conduct 47 Recruitment

Views expressed in Modus are those of the named author and are not necessarily those of RICS or the publisher. The contents of this magazine are fully protected by copyright and may not be reproduced in any form without the prior permission of the publisher. All information correct at time of going to press. All rights reserved. The publisher cannot accept liability for errors or omissions. RICS does not accept responsibility for loss, injury or damage or costs that result from, or are connected in any way to, the use of products or services advertised. All editions of Modus are printed on paper sourced from sustainable, properly managed forests. This magazine can be recycled for use in newspapers and packaging. Please dispose of it at your local collection point. The polywrap is made from biodegradable material and can be recycled.



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Do you have a comment about this issue of Modus? Email, or tweet us using #RICSmodus BEATEN PATHWAY Sir, In 2011 a RICS representative invited me to apply on the residential pathway. I explained that I was an estate agent with no valuation or surveying experience, but he insisted I would have no difficulty. I was dubious, so did not apply. In October 2015 I summoned up the courage to apply, and shortly after received an email confirming my failure, due to my work examples being basic and not demonstrating level 3 experience in most cases. I asked RICS for help and was advised to consult an RICS mentor, who felt I could pass next time with a bit of tweaking. I completed my second submission but once again failed, mainly due to not demonstrating sufficient valuation experience. I phoned RICS to ask for help, explaining that the pathway seemed way beyond standard estate agency and asking if there was a more suitable route. I received no constructive assistance and was told that mentors could help if needed. A couple of weeks later, to my horror, I spotted a document entitled “Associate Pathway Guide – Real Estate Agency” on the RICS website. Not once had anyone at RICS mentioned this. Reluctantly, I resolved on one final attempt and applied. In August 2017 I received an email congratulating me on passing. It was a complete anti-climax and I just filed it away, but hope that in time I will take some satisfaction from it. Name and address supplied We’re sorry to hear about the inconvenience caused but thank you for the feedback, which we can use to make improvements. CORRECTION In “Metropolis Now” (p24, Modus, October), we erroneously referred to Mott MacDonald’s Chris Seymour as MRICS. We are happy to clarify that Mr Seymour is, in fact, FRICS.

@RICSnews // #RICSmodus @MRICSnewmum Love the piece about

#Stangastaden & 5:1 Dream Apartment in the Oct edition of #RICSmodus @liconguernsey Nice piece in

#RICSmodus @amanda_clack well done on last 16 months! and good luck for the next challenge! @Patrick_SCSI In medium term, Power of a single surveyor will increase w/ #AI opportunity if that’s you threat if it’s not. #RICSModus @LeanneM_INV Feet up and catch up

after a busy week on site! @RICSnews #RICSmodus #construction @ed_mead Great to see @RICS talking in #Modus Magazine about @Viewber, and how surveyors are in demand and can earn well into their retirement. @MilesCarden30 @RICSnews #RICSmodus great #Airports article but good to hear more about regional Airports important drivers of local economies + #Spaceports @integraps @RICSnews #RICSModus

Secret Surveyor column confirms why writer a secret. Relationships – yes but [social media] views - nah! Just doing it wrong.

HELP US CELEBRATE 150 YEARS OF RICS In 2018 RICS will celebrate its 150th birthday. We have exciting plans for the year, including activities and opportunities to give something back to society. We will use this milestone to inspire a more diverse next generation into this profession; enhance our collective pride in our work that has shaped the world for 150 years; look ahead to the work that will continue to shape the world in the future; and make a significant thought-leadership contribution to help solve real issues facing the future of cities. We also want to leave a legacy of giving something back to our communities, and every region in which we operate is looking at how best to achieve this, with your support. Right now, we need your help to uncover the members of the profession and their projects/ ideas that have helped to shape the last 150 years. From the first female chartered surveyor to the surveyor who revolutionised the UK postal system, we already have some great examples. But we need more. Your examples will be celebrated in our Pride in the Profession campaign, which aims to capture the public’s imagination through social media activity to bring the profession to life in a way that inspires the next generation. Please help our incoming President, John Hughes, and I make our 150th year something for us all to feel proud about for years to come. Sean Tompkins, Chief Executive, RICS Submit the achievements you’d like to see celebrated at 81,731 average net circulation 1 July 2016 - 30 June 2017

FOR SUNDAY Editor Oliver Parsons / Art Director Sam Walker / Deputy Editor Andy Plowman / Contributing Editor Brendon Hooper / Junior Designer Katie Wilkinson / Creative Director Matt Beaven / Account Director Karen Jenner / Advertising Sales Director Emma Kennedy / Advertising Sales Manager Chris Cairns / Senior Account Manager James Cannon / Recruitment Sales Manager Milos Maguire / Production Manager Michael Wood / Managing Director Toby Smeeton / Repro F1 Colour / Printer Wyndeham Group / Cover Image Wilson Hennessy / Published by Sunday, 207 Union Street, London SE1 0LN / For RICS James Murphy and Kate Symons, RICS, Parliament Square, London SW1P 3AD / Advertising enquiries, or +44 (0)20 7871 1927




News / Reviews / Opinions / Reactions


Brexit will lead to an exodus of UK office occupiers. Discuss.

breXit is An ill-conceiVed setbAck thAt Will influence the MArket. The financial, insurance and fund management sectors are likely to be most affected and the impact will only be known when the terms of the divorce are finalised. In the meantime, some office occupiers will postpone decisions about long-term location. London is still the most substantial financial centre in Europe. It has an infrastructure that will not readily move elsewhere, certainly not in the short term, and the most important element of that infrastructure is people. They are here because the culture of London, its reach, HANNO SCHRECKER MRICS MANAGING DIRECTOR, language and time zone have always given it a competitive DIC ONSITE, FRANKFURT edge. None of those things will change because of Brexit. Other cities are trying to snatch some of London’s banking the other MeMber stAtes cAnnot AlloW the uk to leAVe and insurance business, but they will have to match the while retaining special rights at the same time, because that attractions that drew people to London in the first place. would cause internal damage within the EU. Chancellor Merkel and President Why did BNP Paribas Real Estate buy Strutt & Parker? Macron have already said they will not be making any gifts. It will be a hard Because as a business trading at the top of the pile in France line that will not be crossed, and that means that companies will no longer and Germany, it recognised that you still cannot be kings of be able to use London as a hub for their businesses in continental Europe. Europe unless you have a strong offer in the UK market. Four Japanese banks have announced they will relocate from London to Companies such as Google, Amazon, Facebook and Frankfurt and, normally, they tend to flock together, so other Japanese Apple have all taken large amounts of space in London. institutions will follow. Meanwhile, the big private equity banks, Morgan Growth in the technology and the life sciences sectors Stanley, JP Morgan and Goldman Sachs, are also relocating staff from could far exceed what we lose as a result of Brexit. We have London to Frankfurt. some of the most revered science faculties in the world in I don’t believe that 15,000 workers will relocate from London to Frankfurt; the UK, and one of the key issues with Brexit will be we expect there will be around 1,000 in a first wave and up to 5,000 later on. ensuring that the best-qualified people can continue to There will be a variety of solutions, depending on the game plan of each come here to work and learn. business. There are other possibilities within Europe, such as Paris, Amsterdam, Luxembourg, Dublin, and perhaps even Milan. HSBC sees Asia as its future growth market, so it has already announced that it is using Loyalty bonus or relocation allowance? Brexit as a reason to accelerate its programme of relocations to Singapore. Join the debate at, or There will be a slowdown in the London office market, but probably not a tweet using #RICSmodus hard crash. It will remain an important location on the map for global financial institutions. The question is, will Brexit be a trigger to get UK companies out of their comfort zone and into emerging markets like Africa so they can replace the slice of the cake that they have lost 06




Intelligence BONUS NOCHES



Year-on-year change in hotel transaction volumes shows Spain powering ahead






-21% 12% -9% -10% -16% 59% 57% 35%

Source: CBRE, 2017




-100 0 100 200


Industry and policymakers to address risk challenges Diminishing returns are having an impact on diversification and risk ON ALERT throughout the global real estate Berlin in 4D, a investment sector, according to a breakthrough development new report by RICS’ Real Estate that can show Investment Risk Forum (IRF). the potential A decade after the Global dangers to a Financial Crisis, new research city’s built shows that while investors believe environment 69.7% 64.7% risk management has improved, 54% 4D city modelling 43.1% 41.2% 36.1% 21% 8.2% more than half acknowledge a drift away from traditional What’s that? Researchers from the Technical University of Munich (TUM) investment and into alternative are pioneering the development of four-dimensional (4D) point-cloud -4.5% -5.6% SINGAPORE assets such as senior living and models of cities to help in the early detectionJAPAN of dangers to buildings, student accommodation. bridges, tunnels or dams, potentially saving the industry millions. INDIA HONG NEW AUSTRALIA MALAYSIA INDONESIA CHINA SOUTH KONG ZEALAND The report will inform the How does it work? Using data fromKOREA the German TerraSAR-X radar satellite, debate at the RICS World Built the most high-resolution civilian radar satellite in the world, Xiaoxiang Zhu, Environment Summit in London a professor at TUM, has developed an algorithm that makes it possible to next April, where business leaders reconstruct the third and even fourth dimension (time). The resulting 4D will join policymakers to address model can reveal tiny changes in the built environment with a precision some of the most pressing on the order of approximately one millimetre per year. “For example, the challenges of our time. thermal expansion of buildings in the summer or deformations resulting Involving more than 40 of the from subsidence below the earth’s surface,” Zhu explains. world’s most influential real What’s next? Zhu and her team plan to augment the models with data estate investors, representing from Open Street Map, as well as images, text and activity patterns from more than $1tn in assets, the IRF social networks. Having already made four-dimensional point clouds of is now challenging industry to Berlin, Las Vegas, Paris and Washington DC, the next step is to create 4D ensure lessons of the past are models of all major cities in the world, which can be potentially used by not forgotten in the rush to deploy governments and construction firms. growing volumes of capital. For more about the summit, and to register interest in WHO’S SAID WHAT… attending, visit AND WHY THEY’VE SAID IT



Keep track of RICS’ global performance with reports RICS produces global quarterly performance reports, which are intended to provide an overview of the organisation’s operational performance. To achieve Governing Council’s vision, the Management Board established seven long-term strategic goals for the 2016–19 business plan period. For more about these and each quarterly performance report, visit

I was livestreaming for 45 minutes HENRY PRYOR LONDON-BASED LUXURY BUYING AGENT

High-end estate agents such as Pryor are increasingly using smartphones to provide video tours of luxury properties for “time poor” super-rich clients, many of whom buy or rent without stepping a foot inside.

We subsidise other infrastructure, why not the Hyperloop? BENT FLYVBJERG ECONOMIST, SAÏD BUSINESS SCHOOL The construction costs of Tesla founder Elon Musk’s high-speed magnetically levitated pods are uncertain. However, Flyvbjerg thinks they could be reduced by locating stations beneath airports, and by improving tunnelling technology. NOV EMBER 2017_MODUS


“Planning is geared to the speculative model of big housebuilders, whose profits increased more than 480% in five years. This needs to be addressed”


ver the last 50 years, if the price of food had increased at the same rate as average UK house prices, then today a chicken would be £50. In London, where housing inflation is double the rest of the country, that chicken would be £100. There has long been a housing crisis in London, indeed, across the UK, but since the 2008 financial crisis it has become acute, as a combination of policies to rescue financial markets – quantitative easing – and a flood of foreign investment has made property unaffordable even to those on average and relatively high incomes. What is the link between the flood of global capital – from Russian oligarchs to Asian investors – and the capital’s housing crisis? Many argue that money coming into London and other big cities is a good thing, providing jobs and services and stimulating the economy. The problem is that homes are being built for foreign investors, rather than people who need them, while money funnelled into “alpha” areas displaces the communities who have lived there for generations. In turn, others are decanted into outlying areas or out of the city altogether – and there are similar pressures in other cities, from Bristol to Manchester. Meanwhile, at the other end of the scale, the scandal of housing benefit has seen the amount paid to private landlords double from £4.6bn in 2006 to £9.3bn in 2016. This is partly because 40% of former local authority properties are now rented out by private landlords at three and four times the rental of a council home. Combining with this is the little-known introduction of a market in housing benefit. This began when benefits



were capped, with the stated aim of bringing down the benefits bill. Paradoxically, the opposite has happened, which is creating inflationary pressures on the rental market as a whole – this affects everybody, not just on those on benefit. This is because the capping of benefits is set at local rates, so, for example, families in Westminster, where prices are very high, no longer receive enough benefit to pay for properties in the borough, but receive enough benefit to cover rents further out. But families in peripheral areas also cannot afford to live in London; this creates a domino effect of displacement and rising prices around the country. As Nathaniel Mathews, senior solicitor at Hackney Community Law Centre, put it:“Westminster homes in east London, east London homes in Harrow, Barking and Dagenham homes in Grays, Essex.” From the rise of “super prime” parts of London, to the high rents paid for by housing benefit, these are part of the same crisis. The result is that teachers and doctors can’t afford to stay in London, let alone cleaners – and it’s not just carers, hairdressers, taxi drivers, university lecturers, small businesses, artists and creatives of any kind who can’t afford it. Research by business groups, including the CBI, shows that on current trends, customer services and sales staff at every level will be pushed out, and 73% of businesses believe housing costs are a significant risk to the capital’s economy. What is left is an increasingly sterile city, hollowed out in the centre, with even families in outlying areas now leaving for other cities that are also subject to the same cycle. It is a situation that is unlikely to change until we accept that our housing market is so fundamentally broken that it requires a new social contract to fix it, rather than the tinkering routinely offered by politicians. The planning system, which is currently geared to the speculative model of the big housebuilders – whose profits increased by more than 480% between 20102015, must be addressed. There is a consensus that this speculative market is broken but not on how to fix it. We must build housing that operates outside the market, but in the current climate it is difficult to see that happening. WHAT’S YOUR VIEW? Email or tweet using #RICSmodus






c b

“Senior management, who are pretty much all white men, tend to hire in their own image”

ARE YOU INTERESTED in writing a future Secret Surveyor column? Send your musings on the profession to


NEW YORK/MANHATTAN 99,400 | 10.4% | 11.7

HONG KONG 69,100 | 11.5% | 5.9

109,300 15.6% | 17.5 TOKYO 71,300 | 6.7% | 16.7


PARIS 119,400 | 8.2% | 11

SÃO PAULO 142,300 | 22% | 2.7

BANGALORE 243,800 | 4.3% | 31.2


JAKARTA 96,300 | 28.5% | 12.2


t’s been reported that by 2025 nearly a quarter of RICS members will be aged 65 or over. That means a whole lot of us will be retired in the next seven years. Clearly, we need an awful lot more bright, hard-working people to enter the fold. But if we are successful in meeting that challenge, just by hiring thousands of white, British men, it’s hard to see how much of a cause for celebration that will be. Take my office, a well-established project management consultancy. Nine out of 10 employees are men. In fact at times it can feel like an episode of Mad Men, without the rampant alcoholism and misogyny. The issue is not lack of opportunity to expand and hire women, or anyone outside the mould – we’re expanding healthily. The problem is that senior management, who are pretty much all white men, tend to hire in their own image. After working in Asia and across the Middle East, and having experienced the diverse nature of working at an architecture practice, I’m craving cultural diversity – and females – once again in my workplace. Back in London, project managing a World Cup stadium in Qatar, I enjoyed seeing diversity pay off in the efficient working habits of the design team. It was a completely multicultural team where I, as the English employee, was the minority, and I loved it. We would often work late into the evenings and over weekends to meet deadlines, but we felt like a family. People are at the core of the service we provide and diversity is beneficial: it challenges us and helps us innovate. I think we can all learn from the strong work ethics, problem-solving abilities, and cooperative natures of different cultures. But until we wake up and really do something about it, it’s going to be business as usual.


LONDON 78,300 | 4.8% | 19.9


454,500 | 13.2% | 44.9

Source: Cushman & Wakefield, 2017



SUPPLY m ft2 135




More than 700m ft2 (65m m2) of office space will be built globally over the next three years, as the economic outlook brightens across the world. On the back of greater office-job growth, the boom will be led by Asia-Pacific, where nearly 60% of the world’s new office construction


516.9 GLOBAL

will be concentrated. Furthermore, some European cities will hit a cyclical high in new construction over the next two years. Although demand will remain robust, totalling around 520m ft2 (48m m2), it will fall far short of supply. From that perspective, there is a risk the world is overbuilding. NOV EMBER 2017_MODUS


GOING WITH THE GRAIN The world’s premier collection of African art is now housed in an old grain silo on Cape Town’s dockland waterfront. The Zeitz Museum of Contemporary Modern Art Africa (MOCAA) is an astonishing example of adaptive reuse. Architectural designer Thomas Heatherwick has transformed 56 storage silos into a 6,000 ft² (557 m2) gallery space, from the grain store, which was built in the 1920s. Two-thirds of the silos have been cut away and white cube galleries dropped in their place, “like shoeboxes”, says Heatherwick. The atrium soars to the height of the gallery, where it is topped by a luxury hotel that boasts bulging, lantern-like windows and rooms with a starting price of £800 per night.



69.7% 64.7%




43.1% 41.2% 36.1% 21%


India leads the five-year change in Asia-Pacific house prices

-4.5% -5.6% JAPAN


Source: Knight Frank, 2017 INDIA











Celebrating our history will help us formulate our future Through its campaign: “Pride in the Profession: Celebrating 150 years of surveying successes”, RICS is calling on its professionals around the world to celebrate its 150th anniversary in 2018. The campaign highlights include the first female chartered surveyor, Irene Barclay, a true champion of social housing reform in the 20th century; Derek Muldowney, the saviour of the Daytona 500; and the late Mark Clift, whose leadership of the Cyberport project gave Hong Kong a leading tech economy. Large-scale projects are being recognised, as are carefully thought out initiatives that have had a positive impact on people’s lives. One such example is Akinola Olawore FRICS, a leading surveyor in Nigeria who pioneered a public-private partnership for the regeneration of a key road on Victoria Island, Lagos. This project alone has resulted in a $600m commercial and $67m residential development, which have transformed the living and working environment of the local community. Sean Tompkins, RICS CEO, commented: “We want our profession to join us in revealing the impact it has had on society and to recommend surveyors who have made a contribution that can be celebrated throughout our 150th year. We want to use these stories to inspire the next generation of professionals to help shape the world we live in.” RICS is calling on the wider surveying profession to nominate both surveyors and surveying achievements – past and present – by visiting, or emailing

“The profession can help drive positive change in our world” JOHN HUGHES FRICS RICS PRESIDENT RISING TO THE CHALLENGE The new president will focus on global risks and the opportunities the profession can grasp to help shape our future environment

i AM honoured bY the trust thAt hAs been plAced in Me to serVe As ambassador for our remarkable profession. I am especially excited because we will be celebrating RICS’ 150th year throughout 2018. By happy coincidence, I am the first RICS President from Canada in the same year that my country reaches its 150th anniversary of confederation. Within a year of the “Dominion of Canada” coming into being in 1867, a group of 20 eminent surveyors met in Westminster to establish the Institution of Surveyors. They did so because the practice of surveying was falling into disrepute. Anyone could claim to be a surveyor, apparently, and among those who did were undertakers, wine merchants and plumbers. The profession was born out of a period of breathtaking and disruptive change, with rapidly growing cities, and the advent of steam-powered transport and the transatlantic telegraph. The challenge our profession faces today is change that is both more rapid and more far-reaching. A look at the World Economic Forum series of reports on global risks gives some useful pointers. Extreme weather events are the top global risk measured by impact and likelihood. Other key risks include natural disasters, a failure to take effective action on climate change, large-scale involuntary migration, terrorism and cyber attacks. Risks become more pronounced in a period when visionary leadership is in short supply, and while unilateral and transactional approaches and a “post-truth” environment of mutual suspicion are on the rise. At the same time, today’s developing digital technologies have at least as much potential to enhance our wellbeing as did the mechanical advances of the 19th century. Faced with this challenging environment, our profession has a choice to make: live with the consequences or choose to act. While acting alone we won’t make an impact on global challenges, with the right partners, we might. Over the next year you will hear me talking about cities, infrastructure and technology; the connections between them and the opportunities they offer us. I believe that if we seize on new technologies to drive change while holding fast to our global vision, the outstanding reputation our profession enjoys will be further enhanced. Our 150th year is the ideal moment. Follow John on Twitter @JohnHughesTO NOV EMBER 2017_MODUS



How can we make better use of our workspaces; what is the impact of co-working and the gig economy; and is the concept of retirement dead? In a special report, we consider ‌


The future of work













hen it comes to workplace design, Google has a lot to answer for. The tech firm responsible for organising the world’s information has generated countless articles about its zany offices – featuring micro-scooters, bean bags and slides. “It’s a huge bugbear of mine,” complains Chris Moriarty, managing director of UK & Ireland at workplace analyst Leesman. The work carried out by Leesman involves surveying staff about the quality of their office environment. One of the questions asked is whether the office allows people to work productively.“Nearly half of the people we survey say no,” says Moriarty. “We’ve got a problem. Forget slides, forget bean bags.” Slides might be a distraction, but this fascination with offbeat workspaces does at least reflect a shift in our perception of the modern office. “We have started to see a change in organisations recognising the role

of the workplace in their performance, and not just being an overhead to manage at the lowest possible cost,” says Moriarty. The story about the changing nature of the workplace is a story about technology, but also about the changing nature of work. We are constantly connected via email and through our smartphones. Desks are optional. For a while, some predicted this could spell the end for the office. But that prediction failed to play out in practice. “We had a big eye-opener a few years ago when we thought the millennials were the ones that liked to be alone,” says Linda Osgood, managing director at US-based asset and facility manager the Building People. “We found the opposite. They are used to being in a collaborative environment. They need that interaction. They just don’t need it five days a week.” So how many days is optimum? And how can they use their time productively when they are in the office? Early workplace technologies focused on improving the performance of the building itself. Sensors and the data they provide have made it possible to constantly monitor and adjust all kinds of environmental factors such as temperature, ventilation and lighting. But attention is now also turning to the way in which technology can optimise productivity in people (see p19). Many occupiers may suspect their use of space is sub-optimal. But, according to Philip Ross, founder and chief executive at UK workplace consultant Unwork, it is only through analysing data that the full extent »


The future of work


suddenly we have amazing data on how we use space. We can completely re-think how we should organise our companies Maciej Markowski Cushman & Wakefield

of the problem becomes clear.“You find that about 52% of the desks or rooms are empty at any one point in time,” he says. “And yet people can never find a meeting room or a project space. There’s a big mismatch.” In the past, says Ross, employers have assigned far too much space to desks. Data is helping us to understand that people need a diverse range of spaces which, depending on the nature of the business, may include project rooms, informal meeting areas, and spaces dedicated to specialised activities. “The entire workplace becomes a collection of activity-based settings,” he adds.


y using sensors and mobile apps, occupiers can see not just how many people are in a building at any one time, but who people are connecting with, and where they are choosing to carry out their work. From this data, they can start to make changes that optimise the workplace for productivity. Trevor Miles MRICS, smarter buildings consulting lead at IBM in London, says: “It’s now very easy to put keys into smartphone applications that enable people to make their location discoverable, particularly if it’s opt-in technology that overcomes concerns about privacy.” Concierge apps can harvest all this data, while simultaneously providing employees with access to a wealth of information and services. At the New Lab start-up space in Brooklyn, tenants now use a smartphone app designed by Polish firm SpaceOS to access the building, book meeting rooms, order food, and even find other occupiers with specific skills. Maciej Markowski, head of


workplace strategy for central and eastern Europe at Cushman & Wakefield in Warsaw, sees plenty more potential. “Suddenly we have amazing data on how we use the space,” he says. “We can completely re-think how we should organise our companies.” So how does the real estate business respond to this rapidly changing world? First, developers must ensure their buildings offer the best in terms of connectivity. “Certain things are obviously a given, like providing very-high-capacity data networks and high redundancy in terms of power,” says Miles. Occupiers now look to benchmarking firms such as WiredScore, which rates buildings based on their digital connectivity, to help inform their choices when looking for new sites. The good news for landlords is that the changing nature of the workplace does not necessarily mean occupiers will need less space. The rise of the activity-based working described by Ross simply means the space will be used differently. “We have seen a reduction in desk space per employee in offices,” confirms Gemma Kendall, director of EMEA office capital markets at JLL in London. “However, we have also seen an increased appetite for innovative spaces – such as community space, collaborative space, incubators and creative space – which are increasingly important to employees.” Occupiers will, however, demand much more flexibility. In the last few years, co-working spaces have sprung up to offer this flexibility (co-working, opposite). At first, these spaces were aimed firmly at the entrepreneurs and start-up sector, but the

corporate world has begun to take note. Market leader WeWork counts HSBC, Bank of America and KPMG among its clients. The appetite among corporate occupiers for co-working-style spaces reflects the fact that, in the rapidly shifting world of business, companies must be responsive, and so must their buildings. “We’re finding that organisations’ planning cycles are becoming much shorter,” says Moriarty. “They are looking for more flexibility and more frequent change. There was a tendency before that your workplace was something you looked at every five to 10 years. We’re finding that organisations are now coming back to us on a yearly basis to keep on top of their requirements.”


ccupiers are now starting to recognise that the workplace no longer needs to be contained within a single building. That realisation has seen the emergence of a new range of services providing office functions on a pay-per-use basis. That process can work both ways – offering occupiers a way to expand or shrink their footprint as necessary. “Office on demand is very much aligned with the sharing economy,” says Ross. “If you have spare space, why not let people use it?” Start-up operators such as LiquidSpace and Breather provide a platform for organisations to list excess office space for rent, in much the same way that residential tenants list spare bedrooms on Airbnb, allowing businesses looking for meeting rooms, desks or event spaces to hire them by the hour. US telecoms giant Verizon has turned its vacant office space in cities such as London and New York into co-working spaces. Businesses such as Convene, backed by Brookfield Property Partners, offer tenants flexible office space alongside shared amenities and access to a range of support services. The lines between corporate real estate, serviced offices and co-working spaces are becoming increasingly blurred. Peter Andrew, Singapore-based senior director of workplace strategies, Asia-Pacific, at CBRE, says: “It is a shift from workplace as something you lease by the metre. You have this push-back against the idea that the whole way you value buildings is by traditional long-term leases.” The new breed of workplace start-ups offering offices on demand represent a radical change in the traditional landlord and tenant relationship. Andrew says this is just the beginning: “Everything is up for grabs.”




he Hubud co-working centre on the Indonesian island of Bali bills itself as“an incredible place to run your business” for people who have “digital nomad, entrepreneurial and start-up ambitions”. However, like many facilities of its kind, it is not just selling a workspace, but a lifestyle, too: “On the flip side, if you’re into yoga, adventure sports, and green juice – well, this is the place for you.” Facilities like Hubud represent the current apotheosis of the trend towards co-working, but it would be shortsighted to dismiss it as a mere fad pandering to millennials. In the decade or so since it was identified as a phenomenon co-working has become part of the corporate mainstream. The global co-working survey, carried out by online co-working resource Deskmag, estimates that there are nearly 14,000 co-working facilities worldwide and that by the end of 2017 there will be 1.2 million people working in them (data, p16). Cushman & Wakefield reports that, in the first half of 2017, co-working and serviced office providers took more space in central London than any other sector. All the centres run by leading operators such as WeWork and the Office Group include a proportion of co-working space. However, they also incorporate traditional serviced offices, where companies can group desks together behind their own door. Their point of difference lies in trying to encourage a sense of community and interaction through shared activities. The office property market has benefited from the trend, argues Stewart Smith MRICS, managing director of CBRE’s London occupier business:“A lot of the employment growth in places like London, Berlin and Paris has been because of a massive rise in self-employment,” he says. “The serviced office and co-working sector has acted as an aggregator of that growth and turned that into large-scale demand.” Co-working originated on the back of demand from start-ups, but Smith says that a significant part of current market activity comes from large corporate occupiers seeking efficiencies. By maintaining a smaller permanent office of their own, they can take a flexible amount of co-working space to suit their day-to-day requirements. Letting office space to a co-working operator offers a number of benefits for landlords, says Adam Egan MRICS, a partner in Cushman & Wakefield’s London office team: “Among the first deals to happen in a large building these


among the first deals to happen in a large building will be one to a co-working operator Adam Egan MRICS Cushman & Wakefield

days will be one to a co-working operator, to enable the owner to market it as an amenity to other occupiers,”he says. “It also operates as an incubator – it is a great opportunity for landlords to market themselves to a growing company who will potentially take a conventional lease.” Concerns remain within the real estate industry about the robustness of co-working operators, however. Few own their own property, so their profit margin relies on maintaining a substantial gap between the rate they can charge their tenants and their own rents and overheads. “Some landlords are quite wary of co-working, but the continued growth of small businesses and the gig economy [see p17] points to continued success,” predicts Smith.



Co-workers of the world, unite The number of co-working spaces aross the globe has exploded over the past five years, their popularity helping to usher in a more collaborative approach to working practices



2015 8,700



2014 5,800


2011 1,130

2017 13,800









Source Deskmag, 2017


The future of work



hoosing when to work and who to work for, while earning more and paying less tax, are, in theory, all benefits of being your own boss. But the reality is never quite that simple: individuals with less economic leverage may need to work very long hours and have to rely on a single employer, meaning they are “falsely” self-employed. Furthermore, levels of self-employment tend to be higher in countries with lower average incomes, which suggests that most self-employed people in the world are not high earners. Nevertheless, self-employment now represents a significant proportion of the workforce in many countries. Definitions vary between countries, but equivalent figures from the OECD include 10.8% in


Germany, 11.1% in Japan and 35.2% in Greece. In the UK, the figure is 15%, although when it comes to the built environment, surveyors are ahead of the curve. Among RICS-regulated firms there are 12,707 sole practitioners, or 65.36% of the total. Mark Farmer MRICS, founding director and CEO of cost consultant Cast, and author of the Farmer Review, a 2016 report on the construction industry commissioned by the UK government, thinks there are cultural forces influencing the growth of self-employment. “We are seeing a generational shift in how people want to work,” he says. “The idea of long-term employee or employer loyalty is changing.” Farmer sees the trend as part of broader changes, influenced in part by technologies that will automate some processes and enable new forms of collaboration. Nigel McCarthy MRICS, who serves clients in south-west England, has been self-employed for seven years, after tiring of spending all his time rushing from one property to another doing HomeBuyer reports and valuations.“It’s a phenomenally boring way to spend your time,” he says. “So I got out. I was single, I had no big financial obligations, so it wouldn’t be a big disaster if it all went wrong.” At first he continued to work for his former employer on a zero-hours contract, but over time this has been replaced with work from other sources. One of the most »


The future of work


rather than going to five houses a day, I now go to one and do a proper survey. I’m doing as much as I can in the hours that I work Nigel McCarthy MRICS

important personal benefits McCarthy now enjoys is that he does more actual surveying. “Rather than going to five houses a day, I now go to one and do a proper survey,” he says. His earnings have barely changed and he is free of insecurities and anxieties about security of income that can affect other selfemployed people. “I feel secure in the sense that I think work will continue to come,” he says. “It’s all dependent on the state of the market, of course. But I’m currently doing as much work as I can in the hours that I work.” Government figures show there are more than 4.8 million self-employed people in the UK, up from about 3.6 million a decade ago. Resolution Foundation research shows that, since 2009, as much as 60% of this growth has been in highly skilled roles, such as surveying. The foundation concludes that


this may be, in part, a result of the tax advantages that self-employment can offer, in the form of lower national insurance contributions. The difference is a few hundred pounds for those earning less than £25,000 a year, but adds up to about £7,000 for a person earning £100,000. The UK government’s first attempt to remove this discrepancy – a proposal to increase contributions for the self-employed announced in spring 2017 – was scrapped after it attracted strong criticism. But such a policy will surely be proposed again if the number of self-employed people continues to rise. The issue for any government is that the hugely varied circumstances of different groups of self-employed people makes it difficult to impose one-size-fits-all taxation policies. Some self-employed people have to

restrict the amount of hours they can work because they have to look after children or care for elderly or infirm relatives. One of the biggest risks for any selfemployed worker is the lack of protection available in the event of illness or injury. Several European initiatives are helping to address this problem. First set up in the Netherlands and now available in the UK, “Bread Funds” offer income protection for groups of self-employed workers who contribute to collective funds for sick pay. Belgian cooperative SMart, meanwhile, provides access to business support, training and insurance for the self-employed; and funds on which members can draw while awaiting late payment from clients. The ticking timebomb, however, is pension provision. In the UK, the number of selfemployed people making regular pension contributions had fallen to 500,000 by 2013, reports the Resolution Foundation, compared with 1.1 million 10 years earlier. This suggests that many individuals have low or irregular incomes that make them reluctant to put money away for retirement. Clearly more attention will need to be paid to these issues by employers and policymakers, to ensure that using the gig economy is fair for taxpayers, employers and the self-employed themselves.




e are generating more data now than at any time in history. The phones in our pockets can track our movements, our search history is stored online and wearable devices monitor our heart rates. This information can lead to personalisation of services, which makes life simpler, but also leaves us vulnerable to surveillance and exploitation. Given the potential for data capture – and the monetisation of this information – it should be no surprise that sensors to track motion, heat, acceleration and more, are being embedded into everything around us. “Lighting fixtures are an ideal carrier for internet of things (IoT) technology in smart buildings, providing a ubiquitous location for data collection, while delivering electric power to the sensors,” says Mark Milligan, vice-president of product marketing and communications at Californiabased IoT company Enlighted. The sensors are able to track how people move through buildings, allowing a company to identify the office spaces that are congested and those that are under-utilised. They can also measure energy consumption and communicate with items around them. Although these sensors can help employers and landlords make efficiency gains, this can be problematic for the staff who are being tracked. Being able to easily check where an employee is and the time they spend at their desk opens up potential privacy issues. “Unfortunately it is often treated as a replacement for proper management with conversations and a two-way relationship,” says Ed Johnson-Williams, a campaigner at anti-surveillance organisation the Open Rights Group. “Using monitoring can send a message that employees are not trusted, which risks dehumanising relationships.” It also raises questions about employee participation: if a member of staff refuses to be tracked, will they be treated differently by bosses? In 2016, journalists at the Daily Telegraph arrived at work to find that motion-tracking sensors had been fitted to their desks, unbeknown to them and without consultation. The newspaper’s owners wanted to check how long staff spent at their workstations. The decision provoked an angry backlash from staff, who felt their privacy had been invaded. In response, the trackers were removed. “Pervasive and intrusive surveillance may actually be counterproductive to the effectiveness of such management

monitoring can send a message that employees are not trusted, which risks dehumanising relationships Ed Johnson-Williams Open Rights Group

and training,” Johnson-Williams adds. He argues that managers should engage with staff directly, rather than treat them as sources of data that can be analysed. A more extreme form of monitoring can be found at US vending machine company Three Square Market, which has inserted microchips into the hands of 50 of its 80 employees. It is not the first company to do this but the uptake is unusually high. Within the firm’s offices, it is possible to pay for meals in the canteen and log into computers with just a wave of the hand. Despite the advantages to this system, there is also the potential for the technology to be abused by overzealous bosses – which the firm says will not happen. Johnson-Williams, while generally against the surveillance of employees, concedes that some monitoring is necessary within certain sectors. For instance, software systems that check whether staff in financial services are complying with regulations. However, for both the Open Rights Group and Enlighted, there is one key step employers should take when considering installing tracking sensors in the workplace: openness. “Thoughtful use of the application of technology, and transparency by the organisations using it, are very important,” says Milligan.


Age ain’t nothing but a number With the exception of India, worldwide employment trends point to a shrinking of the working-age population, which will put more pressure on people to work long into their retirement. In the UK alone, the number of over-65s still working has ballooned by 171% over a 15-year period.




Sources United Nations, Department of Economic and Social Affairs, Population Division, 2017; UK Office for National Statistics, 2017


945,000 878,000






2002 2001

2004 2003

2006 2005

2008 2007



2012 2011











67.7 INDIA

















The future of work



on’t pack away that scale rule just yet. The days of jacking it all in at 65 are coming to an end. For an increasing number of us, retirement is likely to be “no longer an event, but a process”, as David Blake, professor of pension economics at the Cass Business School puts it. Instead of stopping work altogether, more of us will have a phased retirement, perhaps including a gradual reduction in the hours we work, or a move to part-time work somewhere else. The most obvious reason why this might be the case is increasing life expectancy. When the UK introduced state pensions, life expectancy was about 67. By 2030 it


will have risen to 82.25 years for men and 85.25 for women, according to research from Imperial College and the World Health Organization. In the OECD countries as a whole, the number of people aged 55 or over is expected to rise by almost 50% by 2050. There will be a need for people to work for longer to support ageing societies. But that should benefit employers and workers, as well as the economy. PwC’s Golden Age Index assesses how effectively OECD countries harness the economic potential of their older workers. At the top of the list is Iceland, where 84.6% of 55- to 64-year-olds are in employment. Mid-table, in 19th place, is the UK with 63.5%. In Turkey, at the bottom of the index, only one-third (33.4%) of 55- to 64year-olds are working. Obviously, there are significant differences between countries in population size and social conditions. But the PwC research suggests that if there were as many over-55s in employment in the UK as in Sweden (75.5%), UK GDP would grow by 4.2%. Policies used by the Swedish government to encourage employment of older workers include in-work tax credits and exemption from social security contributions, and tax breaks for employers. In 2017 the UK government launched its Fuller Working Lives strategy, which aims to encourage employers to hire 1 million more workers aged between 50 and 69 by 2022.

There are benefits to employing older, more experienced workers. When BMW made changes to production lines in its German factories to benefit older workers, productivity increased by 7%, while defect rates fell to practically zero. There is also evidence that working for longer is good for individuals’ physical and mental health. “One in four retired people now return to some form of paid work, and often people say they wish they had stayed on for longer before retiring, maybe after adapting their role or changing their hours,” notes Patrick Thomson, senior programme manager at the Centre for Ageing Better. Of course, a phased retirement is only possible if you can afford it. Some people may feel they have to keep working. Many workers who reach retirement over the next 30 years will be less likely to have been members of final salary pension schemes, and will instead rely on defined contribution pensions, which tend to provide a lower income in retirement. And women tend to have lower pension savings than men, as they tend to live longer, be paid less (for the time being), spend some of their career working part-time and are more likely to have had career gaps. But other people just want to keep working, and in professions with skills shortages – such as surveying – there will be demand for their expertise. After a long and successful career, Kevan Carrick FRICS retired at the age of 60 – but then returned to surveying as a selfemployed consultant. Based in north-east England, he is still working at 70.“My decision was just to continue doing what I enjoy,” he says. “Sometimes I’m working seven days a week. Other times, I’ll lock the door and go off for a short holiday.” Carrick is in no doubt about older people’s value to the workplace.“Helping to monitor and train [younger surveyors] … giving them the benefit of our experience, knowledge and insight – is very beneficial to the wider surveying community. “I’ve got an age in mind when I think it’s prudent to stop. I did think that might be 70, but I’m in good health and enjoying what I’m doing, and clients seem to still want me to advise them. So I’ll carry on for a while yet.”n


City vs country


Passivhaus might be a great way to build superefficient, eco-friendly homes, but its exacting standards are too expensive to work for volume housebuilders, right? Wrong, says Andy Pearson



ahnstadt in the city of Heidelberg, southwest Germany, is one of the most ambitious urban developments in Europe. More than €2bn is being invested in converting a 287 acre (116 ha) former freight-train terminal into a pioneering eco-community of around 5,500 people. The site is a mix of residential and commercial buildings, schools and shops. When completed in 2022, this new district is expected to produce less than half the carbon dioxide emissions of a conventional city district. The reason? Bahnstadt is being built entirely to Passivhaus standards. One of the blocks under construction on the campus is the 162-home Heidelberg Village, designed by Frey Architekiten. It is one of several large Passivhaus projects that the Freiburg-based architect is currently working on; the other notable examples


being in China. These include a 198 acre (80 ha) site at Qingdao on the east coast that will be Asia’s largest Passivhaus development, and a project to redevelop 21 acres (8.5 ha) of Zhuhai, in southern China, to Passivhaus standards.“The scale [of the Zhuhai scheme] is the biggest Passivhaus scheme our office has done,” says chairman Wolfgang Frey. In the UK, Passivhaus development has largely been the preserve of a select group of small or self-builders. But several large-scale social housing projects currently nearing completion, among them 345 homes at Agar Grove in the London borough of Camden, and Norwich City Council’s 105-unit Goldsmith Street development, suggest a Passivhaus revolution might be under way. Next year work is expected to commence on Exeter City Council’s Extra Care scheme of 55 Passivhaus homes for elderly residents. The overarching principle of Passivhaus helps to explain its rising popularity among social housing providers. To be certified as a Passivhaus, a home must have an annual heating and cooling demand of not more than 15kWh/m2/year. In other words, the energy required to keep the property at a comfortable temperature is so small that a traditional heating system is no longer essential in a northern European climate. The upshot for Exeter council’s housing development manager, Emma Osmundsen MRICS, is that “60% of our tenants in

Passivhaus homes haven’t switched their heating on in the last seven years”. The opportunity for occupants to reduce fuel bills, coupled with the savings in running costs from not having to maintain a heating system, partly informed Camden’s decision to specify Passivhaus at Agar Grove as well. But while lowering heating bills without sacrificing tenants’ comfort is an attractive proposition for social housing providers, the oft-cited argument against Passivhaus is that construction costs are greater than that of a conventional home. It is, however, an argument that appears to be losing credence as its use becomes more prevalent. “We always used to say it was an 8%-10% premium to build to Passivhaus, because you have to use high-quality components like triple-glazed windows,” says Richard Broad, an associate at the Passivhaus Trust UK. “But Exeter [council] has managed to build some of its schemes at the same cost as a standard build.” Gary Stenning, housing development officer and certified Passivhaus consultant at Exeter council, explains: “On our first schemes we probably paid a premium, but not any more. When we compare our build costs on BCIS, the cost of building a Passivhaus is now within the range for a typical Building Regulations-compliant home.” The reason for the improvement, he says, is that the council employed the »




GARY STENNING Housing development officer, Exeter City Council

same designer on its first three Passivhaus schemes, which enabled the team to “take the learning through a number of iterations”. Stenning cautions against a simple comparison of capital costs for a Passivhaus project against a conventional housing development, because the Passivhaus homes will use far less energy over their lifetime. Research carried out by sustainable building consultant Encraft in 2014 showed that in most scenarios – and even if the build was 10% more expensive – a Passivhaus will have lower whole-life costs than a traditional new-build. Archie Corliss, a consultant at Encraft, says that three years on, these findings still hold true: “Since the research was published, the cost of Passivhaus components has been falling in the UK as it becomes more mainstream.”


uilding Passivhaus apartments at Heidelberg Village in blocks made it more economical and easier to achieve compliance than if the same number of domestic-scale properties had been built, says Frey. “Ten single Passivhaus homes have more external surface than a multiPassivhaus block with equal usable floor space, which means the heating and cooling loads will be lower in a multi-Passivhaus,” he explains. The flipside of having a smaller surface area, particularly when it comes to roofing, is that there is less space for solar panels. So, in addition to the blocks’ roofs, Frey has also blanketed the walls with solar panels



– including balconies. “The panels produce energy, provide shade in summer and in the case of the balconies they also act as guardrails,” he says. Frey’s theory is backed up by postoccupancy research by the Passivhaus Trust, published in July, which shows that for schemes of three or more homes, average heating demand was 8.8kWh/m2/year. This is compared with 13.1kWh/m2/year for schemes comprising one or two homes. Arguably, of even greater importance than its low energy demand is the certification process that is central to Passivhaus, which is much more rigorous than in conventional procurement. The design, the manufacture of components, the construction process and, finally, the commissioning process, are all checked for Passivhaus compliance. This process is one of the reasons why it is one of the most reliable design and construction methods for low-energy buildings. It is also the reason why Exeter council took the decision a decade ago to start specifying Passivhaus for its large housing schemes. “What we like about Passivhaus is that it is a quality-assurance standard, which means we can be sure that a design will perform as intended,” says Stenning. Such a rigorous certification process usually comes at a price, because each unique thermal envelope has to be certified separately. But on large schemes, where buildings are identical in everything but orientation, costs will come down because a block of flats can be certified as one unit,

and much of the modelling can be reused. “Certifying a large Passivhaus development will be cheaper on a per-unit basis, because there is a lot of replication,” says Corliss. Leicester City Council made Passivhaus certification a planning requirement for East Midlands Homes’ 68-home development at Heathcott Road, in the Saffron Lane area of the city. The scheme, which won Residential Project of the Year in the East Midlands round of the RICS Awards 2017, comprises semi-detached and terraced homes orientated in various directions. Encraft modelled only the most challenging plots and subsequently developed four different fabric specifications to ensure all of the development’s homes met Passivhaus criteria. “Once the basic designs were set, we could see which would be the worstperforming buildings based on their orientation, which affects the amount of solar gain a building will receive,” explains Corliss. And, by modelling only the most challenging plots, fewer calculations had to be produced, which kept fees to a minimum.


eathcott Road is typical of large-scale Passivhaus projects in the UK, in that almost all have been developed either by councils or housing associations for social-rented use. However, the tide is starting to turn. This autumn Exeter City Council is launching a wholly owned development company to build both affordable and market-rate Passivhaus homes. “We’ve identified 3,000 housing units we want to deliver as certified Passivhaus, as well as a commercial portfolio,” says Osmundsen. “We want to introduce Passivhaus at a much bigger scale to the marketplace, because currently it is nigh on impossible to buy one.” Meanwhile, at Elephant and Castle in south-east London, developer Lendlease claims to have integrated Passivhaus standards into 15 homes at its Elephant Park regeneration project. The developer says these are the first new homes being built to Passivhaus standards in central London. But perhaps more importantly, they are some of the first Passivhaus homes to be developed at volume for private sale. It is a brave move because, aside from occasional bursts of publicity on TV shows such as Grand Designs, most house buyers in the UK are unlikely to be aware of the potential benefits of living in a Passivhaus. However, with councils putting greater emphasis on sustainability in their Local Plans, it may only be a matter of time before other developers start to look to Bahnstadt for their Passivhaus inspiration. 

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RICS Awards UK

WOOD BE CHAMPIONS Finding sensitive solutions to a unique set of challenges was a recurring theme of this year’s RICS Awards UK – and it produced a worthy winner in this national woodland memorial centre



RICS Awards UK


RICS Awards UK



Set in the Staffordshire countryside, the National Memorial Arboretum is home to 30,000 trees and more than 300 memorials, all placed here to honour the men and women who have died in service of their country. The arboretum’s Remembrance Centre opened in October 2016. Financed by the Royal British Legion, the centre pays tribute to military and civilian heroes via carefully crafted memorials and exhibitions, which help visitors to foster a deeper understanding of the importance of remembrance. Nottingham-based firm Edmond Shipway provided quantity surveying and project management services on the £15.7m centre, which also took the Tourism & Leisure crown for 2017. Associate director Tony Goulding MRICS (pictured above, with the arboretum’s managing director, Sarah Montgomery) explains there was some nervousness at the outset about getting the project right, because the arboretum has such a high profile.“It was a prestigious project to be involved in, with high expectations from the client,” he says. “Perhaps our biggest challenge involved bringing together all the diverse interests of the stakeholders, and making sure we were all going in the same direction. The new centre uses part of the substructure and roof of the previous building, and I think we struck a fine balance in letting the designers be creative, while regularly monitoring and challenging them to stay within budget without stifling the design.” In response to the centre’s surroundings, many of the materials were chosen for their natural qualities. “Glulam” timber frames were specified, rather than steel, and externally, larch timber cladding helps the building fit snugly in the environment. “My favourite aspect is how the centre has become part of the landscape, and doesn’t impose on it,” adds Goulding. “It’s wonderful to see people enjoying the building for the purpose it was made. It is a project that stirs emotions – you don’t get quite the same feeling after building a warehouse.” It is a feeling shared by the general public. Over the past year, visitor numbers are up 59%, and more than 450,000 people a year are predicted to visit in the next decade. The judges commented: “The arboretum was created to ensure the nation never forgets the continuing sacrifice of its fallen and the Remembrance Centre now plays an integral part. Not only does the building offer a warm welcome, but so do the staff and volunteers, ensuring a high-quality experience. Surely it’s no coincidence that visitor numbers have increased significantly since its completion.”


Like a missing tooth, the 7 acre (2.8 ha) gap between Edinburgh’s Waverley railway station and the Royal Mile was nothing to smile about. Several previous schemes had failed to replace the old gasworks and bus station, before Artisan Real Estate Investors paired refurbished Victorian buildings with modern architecture, all the while respecting the setting in a Unesco World Heritage Site. The regeneration scheme is already having a tangible effect on the surrounding community: a new district with homes for 300 people is helping reintegrate this much-neglected part of the Old Town back into the heart of Edinburgh’s city centre, add value to the area and create hundreds of jobs. As well as the affordable housing element, the developer has created retail and leisure units – in part by bringing a row of dilapidated arches back into use (below) – hotels, 190,000 ft2 (17,650 m2) of office space and a new public square. The judges commented: “The innovative use found for the New Waverley Arches – now bustling with businesses – was most impressive. The project also focused heavily on engagement with the local community and surrounding businesses, enhancing local relationships and unlocking the enormous potential of one of Edinburgh’s prime regeneration areas.” HIGHLY COMMENDED URBAN VILLAGE, HIGH STREET, SWANSEA

RICS Awards UK


Forming the first phase of an ambitious South Shields regeneration project, the Word – the National Centre for the Written Word – provides facilities far beyond those found in a traditional library. The building has transformed its immediate surroundings, and provides a link between the market square, the town centre and the riverside. From its very beginning, the project embraced community consultation, which influenced its location, its external design – modelled on a book – internal specification and purpose. The result is an outstanding building, used and embraced by all sections of the community, and visitor numbers have tripled compared with the building it replaced. The judges commented: “The design of the Word invites and encourages community involvement and visitor numbers have increased dramatically – library membership alone has risen by 400%. The building is well used by community groups and there has been overwhelmingly positive feedback. The Word sets a standard to which other towns should aspire.” HIGHLY COMMENDED EAST RIDING LEISURE, BRIDLINGTON


Each year, the Wemyss Bay ferry terminal connects around 675,000 passengers and 180,000 vehicles to the Isle of Bute on Scotland’s west coast. Connecting the ferry terminal to Wemyss Bay railway station, the 114-year-old, grade A-listed timber walkway is a critical piece of infrastructure. Following a comprehensive upgrade, the walkway has been beautifully restored to its former glory, with modern building techniques deployed to ensure the future longevity of the pier, reduce maintenance and improve the vessel fendering system. The awards judges commented: “The investment in improving the linkspan and the pier has resulted in creating a port of refuge for the Calmac [Ferries] fleet serving the Inner Hebrides, while also delivering increased volumes of vehicular and pedestrian traffic to the Isle of Bute. The winter project was completed on time and budget within six months, with the project team taking extra care to liaise regularly with the local community to ensure minimum disruption.” HIGHLY COMMENDED GLOUCESTER SERVICES, GLOUCESTER »




Clementhorpe Maltings sat unoccupied for more than 50 years before Northminster proposed an innovative purchase and profit share redevelopment of the grade II-listed former malthouse. The developer created six townhouses in the existing building shell, in a project that turned into an exemplar of teamwork and tenacity. Flood risk, a fragile listed building, archaeological interest and a constrained site all added to the challenge. The judges commented: “The outcome is a well-designed development that has revitalised an old and decaying building. That it has also proven itself a commercial success is highly impressive. The team had to devise solutions as they worked, and problems only revealed themselves layer by layer. It was the creative and collaborative problem solving, ‘can-do’ attitude and evident team spirit that set this entry apart.”


Set within the beauty of the South Downs National Park in south-east England, Glynde Place is a grade I-listed Elizabethan-era mansion, surrounded by several grade II-listed curtilage structures. The property has undergone many alterations, omissions and additions throughout its history from its original construction in the mid-16th century, right through the centuries to the present day. The latest restoration of the main east facade was exceptionally well executed, and with a full understanding of its construction and building history. The flintwork, brickwork, stone and glazing repairs were all undertaken to the highest standards, and interventions to provide accommodation fit for modern living were sensitively incorporated, without jarring with the old. The judges said: “The thorough approach and execution of the work, coupled with the ‘opening up’ of the building for private functions, such as weddings, and public access, has provided the building with a secure future.” HIGHLY COMMENDED QUAY PLACE, REGENERATION OF ST MARY AT THE QUAY, IPSWICH

Don’t rest on your laurels – entries for 2018 now open The RICS Awards UK showcase the most inspirational initiatives and developments in land, real estate, construction and infrastructure. They celebrate the achievements and successes of RICS professionals and their impact on local communities. The awards are open to all working within the profession. HOW IT WORKS

There are eight categories, each demonstrating how professionals use their skills to develop, regenerate and conserve the environment in which we live and work. The judges will select regional award winners for each category – Building Conservation, Commercial, Community Benefit, Design Through Innovation, Infrastructure, Regeneration, Residential and Tourism & Leisure – which will be announced at 12 regional awards ceremonies. 30


All of the regional category winners go through to the national RICS Awards Grand Final, to be held in London in November 2018. These regional entries will then compete for the overall category winner and for the ultimate accolade – Project of the Year. Not only are the awards a great way to promote your company, but they can also help to increase recognition of your project across the UK. The deadline for receipt of entries is 26 January 2018. Entries must relate to activities or initiatives conducted three years before the closing date. FOR MORE INFORMATION about the various categories, and to view the entry rules and payment information, go to Entries submitted up to and including 30 November will qualify for an early-bird discount of £45 + VAT per project

RICS Awards UK


Just metres from Brighton’s beach, the world’s tallest moving observation tower pierces the south-coast sky – a 162m-tall tower with a futuristic glass observation pod that lifts 200 passengers at a time to a height of 138m, earning nearly £1m a year for the city. Its design and engineering is as impressive as it is innovative. With a height-to-width ratio of 41:1, it is the world’s most slender tower. Stateof-the-art cable car technology drives the pod up and down, while the energy generated on its descent provides much of the electricity required to raise the pod again. Designed to cope with extreme weather conditions, the tower was constructed in just 10 weeks. At ground level, two original cast-iron toll booths were also carefully restored, with other facilities located discretely at beach level. The judges commented: “The project pushes the boundaries of technical innovation and has aided the regeneration of Brighton’s seafront.” HIGHLY COMMENDED MAIN SITE TOWER AND PETER FROGGATT CENTRE, QUEEN’S UNIVERSITY, BELFAST


The area to the north of Cardiff Central railway station, with its sprawling bus depot and tired office buildings, was long regarded as a blight on the city centre. One Central Square marks the start of the area’s rejuvenation. Rio Architects’ design has set a quality benchmark, providing 135,000 ft2 (12,540 m2) of much-needed grade A office space (Briefing, p34). The project also enhances public realm linkages to the Principality (formerly Millennium) Stadium and has been awarded a BREEAM Excellent rating. The judges commented: “The aims of the project were to provide a new standard of office accommodation in Cardiff, while being a catalyst of the regeneration of the surrounding area, and the scheme delivers handsomely in both areas. Completed in March 2016 and fully let within six months, this is an undoubted success with further phases planned that will further enhance the area and Cardiff as a commercial destination.”  HIGHLY COMMENDED ST JAMES’S MARKET, ST JAMES’S, LONDON



Looking for training? Let us come to you Our in-house training programmes are carefully tailored to meet your specific learning development needs, as well as the needs of your business. Contact RICS Training and find out how your firm could benefit from working with the world’s leading professional body for qualifications and standards in land, property, infrastructure and construction. We’re flexible We provide local training solutions in an international market. Whether you are based in the UK or internationally, RICS can deliver courses at your premises or online, at a time and date that works for you and your business. We’re confidential Because our courses are delivered in private locations or through private online channels, you have the opportunity to discuss sensitive subjects that you may not be able to talk about in a public course – such as competitor issues or challenges within the business.


We’re bespoke The RICS Training team will work with you to design and develop a bespoke solution based on your organisation’s needs. This will incorporate real-life scenarios and project examples to help you overcome the challenges you are likely to encounter every day at work. We’re experienced In the past five years RICS has delivered more than 24,000 hours of in-house training, all in line with RICS guidance, best practice and international standards, while incorporating the latest industry trends and technologies.

…or choose from our public courses Here’s a selection of scheduled training over the next few months. For full details, visit You can book on to the public course, or we can bring it “off-the-shelf” to your organisation. GETTING QUALIFIED


Conduct Rules, Ethics and Professional Practice Competency Masterclass Web class (two parts) 1/8 December | CPD: 3 hrs

JCT Standard Building Contract 2016 – Practical Training London 7 December | CPD: 6 hrs

Mandatory ‘Soft Skills’ Competencies Masterclass Web class 6 December | CPD: 1.5 hrs

Certificate in BIM – Project Management Distance learning Starts 9 January | CPD: 200 hrs

Mandatory ‘Business Skills’ Competencies Masterclass Web class 7 December | CPD: 1.5 hrs

Certificate in Construction Project Management Distance learning Starts 10 January | CPD: 200 hrs


Managing Risk in Projects eLearning | CPD: 5 hrs

Residential Property Valuation: Fundamentals London 6 December | CPD: 6 hrs Property Development Strategies London 13 December | CPD: 6 hrs Valuation for Commercial Property Distance learning Starts 12 December | CPD: 150 hrs

DISPUTES Diploma in Arbitration Distance learning Starts 10 January Diploma in Adjudication Distance learning Starts 13 June | CPD: 420 hrs

Corporate Real Estate Fundamentals eLearning | CPD: 3 hrs

To find out more, visit:




Strong economic growth and a buoyant office market are helping Cardiff to emerge as a new national powerhouse. Brendon Hooper reports

SQUARE ROUTE The £400m Central Square scheme, which connects Cardiff’s main station to the Principality Stadium, is being developed in five phases and will eventually total 1m ft2 (1) CLASS ACTION Law firms accounted for nearly 20% of total office take-up last year, including Blake Morgan’s 28,000 ft2 at the RICS award-winning One Central Square (2)


A quiet renaissance is taking place in Cardiff. In 2016 the Welsh capital reported its strongest levels of office take-up for 15 years – a record high – only three years after hitting its lowest level for nearly two decades. And across 2017, the city has continued its run as one of the UK’s strongest post-referendum outperformers, with the economy predicted to grow by 10% over the next five years, above the UK average of 9.5%. “Cardiff is on the edge of becoming a regional power within the UK and a global capital city,” suggests Matt Phillips MRICS, partner and office head at Knight Frank Cardiff. Much of the take-up has been fuelled by new office space. Phillips explains that, as many older buildings in the city have been set aside for student accommodation, it has spurred developers to create new space. “Two local developers in particular have taken the attitude to speculatively build: Rightacres at One Central Square and JR Smart at Capital Quarter,”he says.“At the same time, there is a war for talent going on. Occupiers have become more focused on staff retention, and rather than being totally cost driven, they are willing to spend more on better specified and well-located offices with access to great amenities.” The Central Square development has become one such sought-after location. A £400m revamp of the gateway zone between Cardiff’s central railway station and the Principality Stadium, the scheme will eventually grow to 1m ft2 (93,000 m2) of office, residential and retail space, with room for 10,000 workers. The first of five phases – the RICS awardwinning One Central Square – was completed in 2016, while phases two and three will include a £120m headquarters for BBC Wales, which begins fitting out in May 2018. Much of Cardiff’s recent office market success can be traced to the number of larger-lot-size deals. Savills reports that, in the 12 months to May 2017, 72% of the city


SPECS APPEAL (from top) The BBC will move into Three Central Square in 2018; JR Smart’s Capital Quarter, like One Central Square, was speculatively developed; and as demand for space rises, older offices are being redeveloped, such as Cardiff 101, which is being marketed to appeal to tech occupiers

BY NUMBERS SPOT THE DIFFERENCE Availability of office space in Cardiff is now at its lowest level in six years, after a bumper 2016 during which take-up rose to a 15-year high, fuelled by a series of large lettings to expanding businesses


Source: Savills, 2017


City centre 164,668 ft2 Cardiff Bay 96,628 ft2 Out of town 69,166 ft2 Office availability 1,249,000 ft2



166,550 65,337 54,551 1,317,000

centre’s take-up came from transactions of more than 10,000 ft2 (930 m2), well above the historic average of 52%. “One Central Square has certainly been a key factor in take-up,”says Gary Carver MRICS, director, national offices, South Wales at Savills. “Before it was built, there wasn’t much new space in the market. The development has come along at the right time to coincide with lease expiries for large firms, who have been looking for better-quality space for expansion.” Law firm Blake Morgan, for example, took 28,000 ft2 (2,600 m2) at One Central Square in March 2016. In fact, nearly 20% of office take-up in Cardiff last year involved law firms – the UK’s highest proportion, says Knight Frank. The trend has continued into 2017, with Central Square fast turning into something of a “legal hub”. Last August, Revenue and Customs announced it will move 4,000 staff to a 266,000 ft2 (24,700 m2) site there, while law firm Hugh James will take around 100,000 ft2 (9,290 m2) at Two Central Square, which is scheduled for completion in August 2018. Young creative and tech companies are seeking to cluster in close proximity to Central Square, too. Recognising this, NatWest launched “Entrepreneurial Spark” in One Central Square, a campaign offering support, free workspace for six months, free WiFi and free professional advice to start-ups. Meanwhile, a few minutes’ walk to the north on St Mary Street, young tech companies are also seeking open-plan, “de-furbished” office space. Marketed as a “refreshing

antidote to the corporate space currently available in the city”, 101 Cardiff has been inspired by a similar growing trend for repurposing old office buildings, for example in creative zones such as London’s Shoreditch, to make them desirable to a new generation. Its “stripped-back aesthetic” exposes rough concrete ceilings and pillars, but offsets the brutalism with the use of timber and vintage lighting. “It’s less traditional, but it’s quite attractive for young, up-and-coming companies,” says Carver. Over the next five years, Savills forecasts the tech and administrative sectors to be the real drivers of office-based growth, as more tech-based companies follow the BBC in moving to Cardiff. Furthermore, from early 2019 they will find it even easier to travel between Cardiff and London, when the electrification of the Great Western main line will reduce train journey times between the cities by 15 minutes. The outlook for Cardiff in the next five years looks positive.“Cardiff is now considered as one of the UK regional powerhouses, with improved tenant demand driving rental growth, which in turn has enhanced investment return,”says Rob Jones MRICS, partner at Knight Frank Cardiff. “As a result, we expect more global investors to enter the market.”

263,850 59,482 205,842 1,350,000



442,939 39,153 120,190 1,461,000

2017 H1

470,910 40,580 163,815 1,282,479

23,174 150,338 38,442 1,220,000

But are businesses making contingencies for any potential disruption when the UK exits the EU in 2019? “Everyone has a feeling of something looming on the horizon we don’t know about yet,” says Phillips. “But at the moment, things are pretty stable, and the market here hasn’t been too affected [by the referendum].” However, despite the recent spate of office developments, there is a risk the supply of new space could drop off. Earlier in the year Savills noted that rising construction costs, partly as a result of the weaker pound, are now persuading some investors to consider buying, rather than develop new stock, which will add further downward pressure on prime yields. “After the initial shock of the referendum, people are now thinking, ‘we’ve just got to get on with it’,” adds Carver. “Businesses have still got to grow and make money. Despite the caution, we’ve got to look forwards, not backwards.” 

REFERENCE POINT REPORTS AND RESOURCES Cardiff’s Creative Quarter Contemporary interior space within Victorian-era buildings Central Square Cardiff Further information on the masterplan and building management Regional Office Market Portal (ROMP) on Cardiff Offices – Q2 2017, from Knight Frank

Savills’ Spotlight on Cardiff offices Spring 2017 report Independent news for businesses in Wales Financial Times special report on doing business in the newly transformed Welsh capital Introbiz Business networking and events in Wales






Two new developments around Cardiff’s famous river and former docks are leading the city’s latest charge. Brendon Hooper reports

SQUARE ROUTE The £400m Central Square scheme, which connects Cardiff’s main station to the Principality Stadium, is being developed in five phases and will eventually total 1m ft2 (1) CLASS ACTION Law firms accounted for nearly 20% of total office take-up last year, including Blake Morgan’s 28,000 ft2 at the RICS award-winning One Central Square (2)


A quiet renaissance is taking place in Cardiff. In 2016 the Welsh capital reported its strongest levels of office take-up for 15 years – a record high – only three years after hitting its lowest level for nearly two decades. And across 2017, the city has continued its run as one of the UK’s strongest post-referendum outperformers, with the economy predicted to grow by 10% over the next five years, above the UK average of 9.5%. “Cardiff is on the edge of becoming a regional power within the UK and a global capital city,” suggests Matt Phillips MRICS, partner and office head at Knight Frank Cardiff. Much of the take-up has been fuelled by new office space. Phillips explains that, as many older buildings in the city have been set aside for student accommodation, it has spurred developers to create new space. “Two local developers in particular have taken the attitude to speculatively build: Rightacres at One Central Square and JR Smart at Capital Quarter,”he says.“At the same time, there is a war for talent going on. Occupiers have become more focused on staff retention, and rather than being totally cost driven, they are willing to spend more on better specified and well-located offices with access to great amenities.” The Central Square development has become one such sought-after location. A £400m revamp of the gateway zone between Cardiff’s central railway station and the Principality Stadium, the scheme will eventually grow to 1m ft2 (93,000 m2) of office, residential and retail space, with room for 10,000 workers. The first of five phases – the RICS awardwinning One Central Square – was completed in 2016, while phases two and three will include a £120m headquarters for BBC Wales, which begins fitting out in May 2018. Much of Cardiff’s recent office market success can be traced to the number of larger-lot-size deals. Savills reports that, in the 12 months to May 2017, 72% of the city


SPECS APPEAL (from top) The BBC will move into Three Central Square in 2018; JR Smart’s Capital Quarter, like One Central Square, was speculatively developed; and as demand for space rises, older offices are being redeveloped, such as Cardiff 101, which is being marketed to appeal to tech occupiers

BY NUMBERS SPOT THE DIFFERENCE Availability of office space in Cardiff is now at its lowest level in six years, after a bumper 2016 during which take-up rose to a 15-year high, fuelled by a series of large lettings to expanding businesses


Source: Savills, 2017


City centre 164,668 ft2 Cardiff Bay 96,628 ft2 Out of town 69,166 ft2 Office availability 1,249,000 ft2



166,550 65,337 54,551 1,317,000

centre’s take-up came from transactions of more than 10,000 ft2 (930 m2), well above the historic average of 52%. “One Central Square has certainly been a key factor in take-up,”says Gary Carver MRICS, director, national offices, South Wales at Savills. “Before it was built, there wasn’t much new space in the market. The development has come along at the right time to coincide with lease expiries for large firms, who have been looking for better-quality space for expansion.” Law firm Blake Morgan, for example, took 28,000 ft2 (2,600 m2) at One Central Square in March 2016. In fact, nearly 20% of office take-up in Cardiff last year involved law firms – the UK’s highest proportion, says Knight Frank. The trend has continued into 2017, with Central Square fast turning into something of a “legal hub”. Last August, Revenue and Customs announced it will move 4,000 staff to a 266,000 ft2 (24,700 m2) site there, while law firm Hugh James will take around 100,000 ft2 (9,290 m2) at Two Central Square, which is scheduled for completion in August 2018. Young creative and tech companies are seeking to cluster in close proximity to Central Square, too. Recognising this, NatWest launched “Entrepreneurial Spark” in One Central Square, a campaign offering support, free workspace for six months, free WiFi and free professional advice to start-ups. Meanwhile, a few minutes’ walk to the north on St Mary Street, young tech companies are also seeking open-plan, “de-furbished” office space. Marketed as a “refreshing

antidote to the corporate space currently available in the city”, 101 Cardiff has been inspired by a similar growing trend for repurposing old office buildings, for example in creative zones such as London’s Shoreditch, to make them desirable to a new generation. Its “stripped-back aesthetic” exposes rough concrete ceilings and pillars, but offsets the brutalism with the use of timber and vintage lighting. “It’s less traditional, but it’s quite attractive for young, up-and-coming companies,” says Carver. Over the next five years, Savills forecasts the tech and administrative sectors to be the real drivers of office-based growth, as more tech-based companies follow the BBC in moving to Cardiff. Furthermore, from early 2019 they will find it even easier to travel between Cardiff and London, when the electrification of the Great Western main line will reduce train journey times between the cities by 15 minutes. The outlook for Cardiff in the next five years looks positive.“Cardiff is now considered as one of the UK regional powerhouses, with improved tenant demand driving rental growth, which in turn has enhanced investment return,”says Rob Jones MRICS, partner at Knight Frank Cardiff. “As a result, we expect more global investors to enter the market.”

263,850 59,482 205,842 1,350,000



442,939 39,153 120,190 1,461,000

2017 H1

470,910 40,580 163,815 1,282,479

23,174 150,338 38,442 1,220,000

But are businesses making contingencies for any potential disruption when the UK exits the EU in 2019? “Everyone has a feeling of something looming on the horizon we don’t know about yet,” says Phillips. “But at the moment, things are pretty stable, and the market here hasn’t been too affected [by the referendum].” However, despite the recent spate of office developments, there is a risk the supply of new space could drop off. Earlier in the year Savills noted that rising construction costs, partly as a result of the weaker pound, are now persuading some investors to consider buying, rather than develop new stock, which will add further downward pressure on prime yields. “After the initial shock of the referendum, people are now thinking, ‘we’ve just got to get on with it’,” adds Carver. “Businesses have still got to grow and make money. Despite the caution, we’ve got to look forwards, not backwards.” 

REFERENCE POINT REPORTS AND RESOURCES Cardiff’s Creative Quarter Contemporary interior space within Victorian-era buildings Central Square Cardiff Further information on the masterplan and building management Regional Office Market Portal (ROMP) on Cardiff Offices – Q2 2017, from Knight Frank

Savills’ Spotlight on Cardiff offices Spring 2017 report Independent news for businesses in Wales Financial Times special report on doing business in the newly transformed Welsh capital Introbiz Business networking and events in Wales



TAKING THE LONG VIEW The Hong Kong-Zhuhai-Macau sea crossing links the three cities by the world’s longest bridge over water. Brendon Hooper reports


SPANNING A LIFETIME Engineers have overcome the challenges of complex weather and geological conditions, such as prevailing winds and tidal force, to create a structure built to last 120 years

When is a bridge not quite a bridge? How about when the bridge, halfway across, turns into an underwater tunnel? Completing towards the end of 2017, after an eight-year construction period, the Hong Kong-ZhuhaiMacau bridge (HZMB) is an extraordinary bridge-and-tunnel sea crossing, created to link the three biggest urban centres on China’s Pearl River Delta. Starting from an artificial island close to Hong Kong airport, the project runs west to another artificial island off Macau. With a total length of just over 34 miles (55km), the crossing now claims the record as the world’s longest over water – 20 times the length of San Francisco’s Golden Gate Bridge – and includes a 4 mile (6.7km)-long tunnel, built 40m (131ft) under the water to allow ships to pass overhead. The current four-hour land journey from Hong Kong to Macau could come down to half an hour according to official estimates. The RMB115.9bn (£13.2bn) transport link is a spectacular feat of engineering, which

Case file

NAVIGATING NATURE An aerial of the main section of the bridge. Environmental issues were of great importance and navigation routes help safeguard the natural ecosystem


TAKING OFF The huge transportation clearance channel building, next to Hong Kong International Airport, is the start to a unique journey over and under water

has also necessitated reclaiming vast amounts of land on both sides of the bridge. “For land surveyors, it has been a very demanding project,” says Frankie Yip MRICS, senior land surveyor of the Hong Kong Border Crossing Facility (HKBCF) for engineering firm Aecom.“Firstly, because it is one of the first large-scale infrastructure projects to adopt building information modelling [BIM] in Hong Kong, and secondly, due to the unstable condition of the HKBCF artificial island.” Located to the north-east of Hong Kong International Airport, the facility’s transportation hub provides clearance facilities for goods and passengers using the crossing. The artificial island was reclaimed from around 320 acres (130ha) of open water, and reinforced by giant steel cylinders, each 23m (75ft) in diameter and 55m (180ft) high. Conventional land reclamation techniques involve the dredging of marine mud from the seafloor, which can cause significant environmental damage. But for

the first time in Hong Kong, the border crossing facility’s island was constructed using a non-dredge reclamation technique, whereby steel cylinders were inserted into the mud and filled with inert material, forming a seawall. However, the method caused the island to physically shift, delaying the project. The Highways Department reported that parts of the reclamation shifted by up to six or seven metres (20-23ft). “It was a huge challenge for our surveying teams,” explains Roy Lim MRICS, resident land surveyor at Aecom. “We needed to constantly update our survey control network to achieve the minimum accuracy limits for subsequent site activities, such as the insertion of the steel bore piles and the construction of the passenger clearance building. After installing monitoring points in various locations to detect land movements, it helped us build a more stable [pile cap] structure.” Although it has been stabilised, the reclaimed land is still settling by 40mm a week, adds Lim.

As the crossing nears completion, behind the fanfare, the superstructure has been at the centre of a controversy over working conditions and safety. Hong Kong’s Labour Department recorded five construction worker fatalities and 234 injuries related to the project between 2011 and the first three quarters of 2016. However, pro-democracy lawmakers have disputed these figures, arguing there have been at least nine fatalities on land and in the sea since 2011. There are also concerns that the official number of deaths and injuries on the Chinese-built side remains vague. As megaprojects of this nature progress in markets across the world, the role of construction and infrastructure professionals in upholding good practice and safeguarding worker safety is likely to become a greater focus. It will therefore be up to professional organisations to work with the government of Hong Kong to ensure that much-needed infrastructure is not built at the expense of worker safety. n


Careers / Business / Legal / Training

Foundations CAREERS Amassing those CPD hours may seem an onerous task, but with a little organisation and savvy, it can be a breeze


The Franklin Covey system for time management encourages people to divide up “things to do” into four categories to effectively prioritise: unimportant and urgent; unimportant and not urgent; important and urgent; and important but not urgent. For many surveyors, fulfilling their 20 hours’ CPD requirement falls into the last category. Few doubt the value of continuing professional development. But in a busy job, racking up the hours is never the most pressing thing on your “to do” list – that is, until the deadline is close. So how should surveyors approach their CPD? RICS is encouraging its members to be more organised and engaged. “We’d like to see more proactivity in CPD and recognition of the benefits of a commitment to developing expertise rather than seeing it as a regulatory burden,” says Zoe Mobley, Head of Quality and Service, Regulation, at RICS. “There is a tendency to log everything at the end of the year and we would encourage people to use our app to log CPD in real time – the sooner the minimum hours are met, the fewer reminders they’ll receive from us.” At some firms, clocking up the hours can be pretty much automatic. At CBRE, for instance, professional development is included in individuals’ targets for the year, alongside achieving fees and meeting clients’ expectations. “You’re setting your goals, you have your mid-year appraisal and then you have your end-of-year review,” says Kevin McLean, head of UK talent and learning at CBRE. “We’ve found that having a structure to it, rather than it just

Keeping up with your CPD requirements as a sole trader can be more demanding than if you work for an established firm. Here are some hints: It’s tax deductable You’ll be able to write off the cost of many of the CPD events you attend against your tax bill – ultimately, they shouldn’t cost you anything. Free enterprise Think outside the box – many law and accountancy firms provide training sessions gratis on topics that count towards CPD. Read on Clock free hours by reading Modus or other professional journals and by responding to RICS consultations. 38


being another thing you have to do, keeps people focused. There’s a sense of urgency.” Elsewhere, CPD is less regimented, but firms still work hard to ensure staff are aware of the opportunities available. At Montagu Evans, surveyors are encouraged to make use of the RICS online seminars and attend sessions the company itself puts on. “One of the tips for surveyors is to try and get the balance right between external CPD options and in-house training and knowledge sharing,” says Megan Forbes, senior HR adviser at Montagu Evans. “We organise sessions internally to make the most of the partners’ expertise. We also host CPD sessions with client organisations. It helps build business relationships as well as creating a great learning opportunity.” Forbes also encourages surveyors at Montagu Evans to think outside the box. “Many legal practices provide seminars and breakfast meetings,” she advises. “If there is an area you need to learn about, think about different approaches. Often a legal change may affect what you’re doing.” Even the most senior surveyors have to fulfil their requirements. There are only so many webinars a chief executive can get value from, but there are more useful ways for senior staff to clock up the hours. “You get CPD points for delivering sessions as well as attending them,” says Forbes. “We have a number of people who speak on behalf of RICS, so that’s how they accrue hours.” Mobley adds that RICS members can earn free CPD while also helping RICS to shape future policy by taking part in formal consultations. So, there are options for accruing CPD hours – the trick is to get organised and fully focus on those activities that count.

CPD ON RICS.ORG Members can access a range of resources to help record CPD hours, including an app for smartphones. Visit





1982 Joins the building industry on a youth training scheme 1986 Technical assistant, Solihull Metropolitan Borough Council


David Baxter MRICS


THE BEGINNING I left school in 1982, and because of the lack of permanent employment roles in Birmingham at the time, I enrolled on a year-long youth training scheme, to learn a trade as a general builder. I never really planned to have a career in real estate, but in 1986, I secured a job with Solihull Metropolitan Borough Council as a technical assistant. It opened up my eyes to the diversity of what the industry had to offer. Three years later, I became a maintenance assistant managing the portfolio of a local housing association.

1995 Moves to loss adjusting firm Ellis & Buckle

THE PRESENT After some years working at international loss adjusters Axis International, in 2007 I grasped the opportunity to start up another business in London, called Mitig8, which would blend insurance and building surveying. We offer loss mitigation control services, as well as technical post-damage inspections following disasters around the world. We opened an office in Miami in 2011, where I’m currently leading the firm as group president, and where I’m also the Chair of RICS Florida. It’s been a busy time after the damage wrought by recent hurricanes in the region.

2000 Completes BSc in building surveying, Birmingham City University 2001 Starts David Baxter Associates 2003 Director of construction, Axis International

THE FUTURE Big data and analytics are increasingly driving our industry. With that in mind, I’ve been busy launching a software company called iMitig8Risk. Accessible via an app and online portal, it aims to help insurers and underwriters manage construction and operational risk better, using key data to reduce insurance-related risk and claims.

2007 Starts Mitig8, London 2011 Moves to Miami, Florida, to expand Mitig8

THE BREAKTHROUGH When one of the properties I managed for the housing association suffered major fire damage, I prepared the specification for the reinstatement of the damage. A loss adjuster suggested I’d be good at the job, so I moved to a loss adjusting firm called Ellis & Buckle in 1995, now Cunningham Lindsey. It was here that I found out about RICS, when I helped write competencies within the APC for the skills offered by insurance adjuster surveyors. The experience spurred me to become chartered in 2000, and a year later I started “I never planned a career in real estate, my own surveying practice, specialising in insurance construction claims and but a job as a technical assistant opened hurricane damage assessments. my eyes to what the industry had to offer”

2016 Chair of RICS Florida




If it exists as an area of work – no matter how niche it is – there is undoubtedly a conference for it. Whether it is resolving construction and engineering disputes, surveying with infrared technology, learning about the latest in woodworm, damp and rot, planning for electric car charging or even understanding drones, the conference circuit is a packed one, and vying for bums on its seats. “The choice of conferences is certainly overwhelming,” observes Timothy Allcott MRICS, partner of UK practice Allcott Associates. “But not only do you lose a day of work, some events can cost £300 a pop, which means a day out is no longer a jolly – it’s a considered purchase.”So which ones are worth attending, and which are wide of the mark? “It may sound obvious but, we have to be confident we’ll learn something useful to the business,” argues chartered surveyor Roy McClure FRICS, founder of Roy McClure Associates in Richmond-upon-Thames. “Finding this out can be a process of trial and error, but you soon see which organisers provide the most bang for their buck. Half-day seminars,” he argues “are normally better, because they’re usually more efficient. They pack more in, and you know you’ll learn a lot in a condensed period of time.” He recommends regional events, which may also be able to double up as CPD. Adds Allcott:“The CPD element can often

Let’s confer Carefully sift through conference leaflets to sort those that best suit your needs. Advance party Book early and look out for special deals. Who goes there? Only send those delegates whose roles will benefit. Be a legal eagle Make sure you are up to speed on the laws covering hospitality when considering client entertainment at events. Meet and greet Remember that conferences are a great opportunity to network and meet possible future employees. 40


MAKING A STAND In many ways, attending a conference is the easy part. The agenda is set, the speakers are booked, and what you gain from networking is up to you. For those with exhibiting space however, assessing the benefits of buying a stand – the likely footfall, visitor seniority levels, number of decision-makers attending etc – is a completely different kettle of fish. Not only will branding versus business acquisition hunches have to be listened to, there are new legal codes to contend with, too. Not so long ago, bribery was an offence associated with organised criminal gangs. But, thanks to the 2010 Bribery Act, corporate entertaining is an added consideration. “Although the legislation wasn’t initially designed to deal with small-scale events and conferences, anyone who ‘hosts’ people now has to consider some of the elements


BUSINESS So many conferences, so little time. Here’s how to make a useful choice

be the main driver. Given that we have to complete 20 hours’ CPD a year, the only way conferences pay is by having this dual role.” Booking travel and hotel accommodation early are obvious ways to at least keep attendance costs to a minimum. However, foundation-level courses can also be bought via the RICS CPD Foundation (professional development, p42), an annual subscription that allows members to buy a package of events, or attend on a pay-as-you-go basis for a reduced fee. Members can also download recordings of the event to keep as notes. However, it would be churlish to think conferences only serve a learning purpose. Allcott advises that being able to pick them like a pro also means considering the wider benefits of attending an event: “When you go to any gathering, half the value is bumping into experts in your area and using it as networking,”he says.“It’s why we don’t tend to go to the big ones, because they’re too generic, and you can’t guarantee who you’ll bump into.” He adds: “When we’re looking to hire, we’ll target a conference where the room is full of only the sort of people we want. It’s a good way of finding talent.” There is an art to knowing which people to send to which events. “Partners tend to focus more on conferences that cater for business development – our liabilities and running the business side of things,” says David Whitehouse FRICS, director at Carter Fielding in Surrey. “Junior staff learn specifics, such as party-wall legislation, updates.” He advises: “Leaflets come round every day – you just have to be ruthless in identifying what you need.”



of the law,” says Hayley Saunders, partner at legal firm Shoosmiths in Birmingham.“The key part is assessing what is unhelpfully termed ‘reasonable and proportionate’ entertaining and whether by providing it, you’re intending to sway someone’s decision on giving you business.” Saunders advises that those wishing to be whiter than white should avoid conference entertaining within a month of a business pitch.“Flying people over to a one-off event

“When we’re looking to hire, we’ll target a conference where the room is full of the sort of people we want. It’s a good way of finding new talent” TIMOTHY ALLCOTT, MRICS Allcott Associates may also be deemed to be disproportional,” she says. “A free prize draw – say, a bottle of bubbly – to conference visitors is fine, because entrants are usually random. It’s when attention becomes more personalised and targeted that there can be suspicions of preferential treatment.” Her best advice? “Your own moral compass is normally pretty good. If you think your actions could be misconstrued, then you’re probably right, and you should reconsider.” Selecting, travelling to and paying for a conference might often feel like a hassle, but mostly, people enjoy the experience, the learning, the chance to network and to think more broadly about their work.“Pick wisely, and they’ll nearly always be beneficial,” says Whitehouse.

ON THE RICS UK SMALL BUSINESS HUB In making a decision about whether to accept or provide gifts or hospitality, the following questions may be a useful starting point. ››What is the value of the gift or hospitality? ››Who is the gift or hospitality being given to?

››Is the gift reasonable and proportionate? ››Does the gift have a genuine business purpose? ››When is the gift or hospitality to be given? For example, is it in close proximity to an event that promotes the business offering the gift? ››How easy or difficult is it when offered the gift to decline it there and then? For more guidance on the UK Bribery Act and handling gifts, go to

The pitfalls of rights of way ANN EBBERSON, partner, Rosling King, London When buying a development site in the UK, the two issues that seem to come up time and again concern rights of way/access and restrictive covenants. Rights of way – what should be considered? Consider if the land adjoins a public highway and, if not, how do you reach the land? If the access is via a private road or a private footpath the question would be: do you have rights of way over that road or footpath? The title of the land should provide for such rights, but if it doesn’t then you would need to consider the position further. The land doesn’t adjoin a public highway and there is no legal right of way that has been granted on the title – what else should be considered? Has the seller obtained a prescriptive right of way? Has the seller had 20 years’ continuous use without force, secrecy or permission? A prescriptive right of way should be very carefully considered and statutory declarations obtained from the seller as to the extent of its use, how long it has been used, and for what purpose. Proceeding by using a simple prescriptive right of way seems risky – is there any other option? The safest course of action would be to require the seller to obtain a deed of easement from the owner of the right of way, if indeed the owner can be found. Unfortunately, all may not be clear, even if the land has

the benefit of a legal right of way. A legal right of way also needs to be considered carefully. For example, is the physical extent of the right of way clear? Does it extend from the edge of the site to the public highway? What is a restrictive covenant? Restrictive covenants are covenants that are negative in substance, though they may be expressed in positive terms. The test is whether a covenant restricts the use and enjoyment of the land. If it does, then it is a restrictive covenant, and it may limit possible uses of the land, for example, prohibiting residential use, particular trades or businesses, or restricting the height of buildings. What case law should be considered? In Crest Nicholson Residential (South) Ltd v McAllister (2004), McAllister claimed she had the benefit of covenants affecting the land to be purchased and developed by Crest. The covenants related to the number of properties that could be built on the land and the requirement for plans to be approved by an original contracting party. The Court of Appeal was unable to identify the land with the benefit of the covenants, and so it could not be shown that McAllister benefited from the covenants. While the judgment in this matter turned on its facts, it did provide a detailed analysis of the legal and equitable rules relating to the annexation of restrictive covenants to land. NOV EMBER 2017_MODUS


CPD booster Related content from RICS

INNOVATION IN PUBLIC SECTOR ASSET MANAGEMENT Chris Bicknell (above) on how life-cycle/whole-life costing can contribute to better management of public assets. webcasts/315 ››CPD hours: 1

A MATTER OF CIVIC DUTY PROFESSIONAL DEVELOPMENT Public sector asset management can benefit tremendously from “life-cycle/whole-life costing”, with the correct checks Note the difference Asset management can be understood as the active and strategic pursuit of an owner’s long-term social, physical and financial goals, from pre-development through to the administration and disposition of a property or portfolio. But be aware that the way in which public services manage their assets, both strategically and operationally, will directly affect their ability to deliver value for money and better outcomes. Long-term value One element in a comprehensive asset management system, “life-cycle/whole-life costing” is a technique that can contribute to better management of public assets and reduce long-term costs. From an operational perspective, life-cycle/ whole-life costing looks at the longer-term value, especially when you consider that 80% of a building’s running, maintenance and repair costs can be fixed in the first 20% of the design process.

CPD: ON DEMAND The CPD Foundation offers UK members a convenient and comprehensive way to meet their CPD goals for one annual payment. Sign up at 42


Ask the questions Over a building’s 40-year lifespan, maintenance and repair costs can far exceed the initial capital cost of a building. So it is worth thinking about your estate and asking: do we

know what we have got? Do we understand how asset condition links to business benefit? What do we need now – and why – and how much will it cost us? What will we need to do in the future to meet business needs and how much will that cost? And, how long is the “future”? All these should be captured in a strategic brief at the outset. Just testing Several tests to gauge the operational readiness of any new build, at and beyond handover, should also be performed: soft landings, performance audits and seasonal commissioning, and a structured process of testing performance and monitoring for deviation. Decision time Thoroughly understanding life-cycle/whole-life value helps us make informed decisions about a development at the right stage. Plus, it can demonstrate the value of innovative and sustainable initiatives by embedding operational sustainability – including financial, environmental and social drivers – at the core of the business. This also creates a positive feedback loop with facilities managers and building operators. CHRIS BICKNELL is a chartered architect and FM director lead in asset advisory at Aecom, part of the Perfect Circle consortium with Gleeds and Pick Everard

CONSENT TO ALIENATION Nabarro associates Natalie Appleby (above) and Robert Wood review existing and new case law on alienation. webcasts/305 ››CPD hours: 1

CONSTRUCTION PROJECT MANAGEMENT – VARIATIONS MANAGEMENT Tony Ward FRICS (above), MD of Award Consulting, presents a live web class on the best practice contract procedures for the variation of a contract. ››CPD hours: 1.5 £40




Is there a book, website or app you couldn’t be without? Email

that last up to six months, and is also a serious writing instrument. Does this spell the end of the tape measure? The firm behind the pen insists it is not trying to replace the humble device, but instead increase the technique of “dimensioning” or “quantifying in space” – whatever that means.

Corporate Real Estate Asset Management The second edition is fully up to date with the latest thought and practice on successful and efficient use of corporate office space. £39.99

01 DIMENSIONING TOOL Price: $149.99 (with pen, pencil or stylus), plus taxes and shipping




Crafted from sleek aluminium and combined handily within a pen, pencil or stylus, Instrumments’ 01 dimensioning tool uses a magnetic sensor to record any dimension – straight or curved – to within 0.1mm accuracy. Ideal for when you need quick measurements of objects or 3D reference curves to use in CAD. The device captures dimensions of any object, then logs, converts and shares the data through a smartphone app. Targeted at designers, architects and property professionals who want to capture the measurements of irregularly shaped objects in 3D, the 01 connects via Bluetooth, uses batteries

››Quickly scan and digitise a room into a 3D model with the MyCaptr app. Free to download, it can be tested without subscription, but currently only works with certain smartphones and tablets equipped with depth sensors. ››Are air rights real estate’s final frontier? CBRE looks at how commercial developers and residential buyers alike are spending millions on the usable air space above buildings. ››Winter is coming… Facilities managers can get practical advice for better working practices around winter maintenance, from creating a plan and reducing risk, to driving safely, with the BIFM’s Good Practice Guide to Winter Maintenance. Download a copy at

JCT Minor Works Building Contract 2016 Designed for smaller, basic construction projects where the work is of a simple nature. £33.41

DOM/1 2016 Domestic Sub-Contract Articles Appropriate for use with the JCT Standard Building Contract 2016 edition and replaces the 2011 version. £54


Smart Survey It is: A surveying and workflow management app for iPad, developed in partnership with eTech,

which improves the accurracy and efficiency of residential valuations. It does: By accessing data in real time, the software helps chartered surveyors to carry out accurate residential mortgage valuation reports and RICS HomeBuyer Reports more efficiently.

I can capture a tremendous amount of on-site data – including electronic and audio notes, photos, plans and annotated sketches. There is also in-built access to Rightmove’s Surveyor Comparable Tool data. It means less admin support, saving time and

money, and minimising post-valuation queries and human error. It is also fully integrated with Survey Hub, our back-office casemanagement system. JESSICA VAN RENSBURG ASSOCRICS is a residential surveyor for e.surv, based in Worcester NOV EMBER 2017_MODUS




Benefits Plus is the rewards programme from RICS, with a range of exciting special offers, discounts and other incentives for RICS Members and Fellows. How much could you save? For the full line-up of benefits, visit





RICS professionals receive a 12.5% saving on Hiscox Home and Contents Insurance, so this winter rest easy knowing your home and contents are covered. CALL HISCOX on +44 (0)800 840 2349 or visit

RICS members can save £5,160 on the new Volvo S90 D4 R-Design. Also available with three years’ complementary servicing when purchased on Volvo Advantage Personal Contract Purchase until 31 December 2017.

TO FIND OUT MORE, visit and click on “Volvo”, or call +44 (0)1473 873000






In 1898, Thomas Mayes Lewin opened his first shop on Jermyn Street, London. Fashions may have changed since then, but excellent craftsmanship, quality, service and value remain the driving forces behind the TM Lewin brand. DOWNLOAD a discount voucher to use in store, or use the voucher code when you shop online. Go to



Discover Europe’s true autumnal colours with 30% off IHG hotel stays. Don’t forget to earn and redeem points by joining the IHG Rewards Club. BOOK YOUR DISCOUNTED RATE by visiting



Full RICS events listings online at For enquiries, call +44 (0)20 7695 1600. All prices are +VAT


››RICS Party Walls and Boundaries Essential Update November, various locations Half-day seminars on topics such as: basements and special foundations, consents, awards and appeals, disputes, adverse possession and encroachment. CPD: 4 hours £150 ››RICS Telecoms Forum Conference 22 November, London Sessions include a look at the potential impacts of the Electronic Communications Code and Code of Practice on landowners and operators; smart cities, the internet of things and how these will change the profession; and legal and planning updates. CPD: 5.5 hours £260 ››RICS Minimum Energy Efficiency Standards Roadshow 23 November, Manchester Aimed at the commercial property sector, this roadshow will provide an overview of the impending minimum energy efficiency standards (MEES) regulations, deadlines and legal implications. CPD: 3.5 hours £120 ››RICS Rural Mid-Session Conference, Scotland 23 November, Perth Find out how emerging technologies might transform the profession. Additional sessions will look at farming opportunities for new entrants, CPOs, taxation, and land re-use strategies for contaminated sites. CPD: 5 hours £75

››RICS Commercial Property Conference 7 December, London Bringing together over 200 leading experts to debate the biggest issues facing the industry, including Brexit, occupier and consumer demands, technology and sustainability. This year’s event will feature the CEO forum, which brings together industry heads including: M&G Real Estate’s Alex Jeffrey FRICS, Gerry Hughes of GVA and the BPF’s Melanie Leech. CPD: 5.5 hours £260 ››RICS Dispute Resolution in Construction Conference, Scotland 7 December, Edinburgh Providing practical strategies for choosing the best form of alternative dispute resolution to help your clients avoid disputes or resolve them as efficiently and inexpensively as possible. CPD: 5 hours £140


››RICS Business Valuation Conference 1 December, Hong Kong Addressing the significance of business valuation in financial markets, and identifying and responding to risks, compliance and regulatory concerns associated with business valuation. CPD: 6.5 hours HK$1,500 (£150) ››RICS Summit Africa 30–31 May 2018, Johannesburg Designed for presidents, chairmen and CEOs, this high-profile event will bring together business and thought leaders, policymakers and other key influencers to consider how smarter urbanisation can drive sustainable economic growth across the continent. The event enables property institutions and associations across Africa to work together to accelerate the professionalism of the land, construction and property sectors throughout the continent.


23-24 April 2018, Intercontinental London – the O2

››RICS CPD Days 28 November, Cambridge; 4 December, London; 25 January 2018, Ashford Regional conferences full of CPD within land, property and the built environment, with breakout sessions tailored to meet specific learning requirements. CPD: 6 hours £150 full day, £95 half day ››RICS Rural Conferences 30 November, Preston; 5 December, Llandrindod Wells Includes sessions on Brexit; the latest changes to the Red Book; what rural housing associations can do to increase the supply of homes; MEES’ impact on rural properties; an agricultural tenancy legal update; ecosystem services; agricultural finance and taxation. CPD: 5.5 hours £110 or

This two-day global summit, developed with internationally renowned and respected industry figures, will explore the three driving forces of industrial transformation, urbanisation and digitalisation, and will focus on the commercial strategies needed to harness the enormous potential of the 21st century’s people and places.



OBITUARIES Please email obituary notifications to or call +44 (0)247 686 8555


››Derek G Duncan 1927-2017, Bromley ››Brian William Johnson FRICS 1943-2017, London ››Colin John Kerr FRICS, 1926-2017 Uxbridge ››Stewart Murray FRICS 1923-2017, London ››Andrew Leslie Nesbitt FRICS 1947-2017, London ››William Percy Roe FRICS, 1919-2017 London


››James Henry Cannell FRICS 1934-2016, Yarm


››Kenneth Bailey FRICS, 1925-2017 Altrincham ››Edward Peter Saunders FRICS 1926-2017, Lancaster


››Alastair J Findlay MRICS, 1930-2017 Marlow ››Christopher Roger Green FRICS, 1957-2017 Fordingbridge ››Matthew Jason Leonard-Williams MRICS, 1968-2017 Southampton ››Edwin Derek Shearwood MRICS 1929-2017, Stanmore ››Derek Albert Thurlow FRICS, 1928-2017 Haywards Heath


››Dr Stephen William Donohoe FRICS 1956-2017, Plymouth ››Derek George Tibble FRICS, 1935-2017 St Austell


››John Maxwell Trimble FRICS, 1934-2017 Droitwich

RICHARD NICOLL HODDER MRICS, 1942-2017 Richard Hodder joined the industry in the 1960s. His final role of 16 years was as director of LandSec’s subsidiary Ravenside Developments, where he played an integral role in its out-of-town retail warehouse schemes. A keen sportsman, Richard played at the first National Surveyors Rugby Sevens tournament, and enjoyed golfing with the Chartered Surveyors Golfing Society. Known for his dry wit, straight talking and integrity, he made many friends in the industry. Richard passed away aged 75 on Saturday 9 September, and leaves his wife, Sandra and daughter, Claire, who is also an RICS member.


››Geoffrey Playford FRICS, 1923-2014 Leeds


››George Dixon FRICS 1929-2016, Hamilton ››John Macadam Parker MRICS 1932-2017, Glasgow ››Ian David Saunders MRICS, 1965-2017 Glasgow

NORTHERN IRELAND ››Clifford Gilmer MRICS, 1940-2017 Belfast


››Georgius Alphonsus Henricus Van Luyt MRICS, 1948-2017 Valkenswaard


››Arthur Berkley MRICS, 1948-2017 Randburg

››Ian Roderick Henry Grant MRICS 1950-2017, Cape Town If you are facing hardship after the loss of a family member, or if you are considering leaving a legacy, contact LionHeart, the charity for RICS members and their families. Call +44 (0)24 7646 6696, email, or visit

CONDUCT NRB (the firm) and Mr Nigel Bone FRICS, London, W1U Disciplinary Panel by way of written representations – 12.09.17 The Panel heard a case against the Firm NRB and Mr Nigel Bone FRICS for failure to act in a manner that was consistent with their professional obligations, contrary to Rule 3 of the Rules of Conduct for Members and Rule 3 of the Rules of Conduct for Firms 2007. The allegations being that Mr Bone and his Firm carried out activities requiring authorisation by the Financial Conduct Authority (FCA) or a Designated Professional Body without such authorisation, and provided information to RICS on three separate occasions that the firm NRB was regulated by RICS to carry out general insurance mediation work when they ought to have known that was incorrect. 46


The Panel imposed a Reprimand upon both Mr Bone and the Firm, together with conditions on their continuing membership of RICS. The Panel also ordered a contribution towards RICS’ costs. Foster Maddison Property Consultants Limited, Northumberland, NE46 Disciplinary Panel – 13.09.17 The Panel heard a case against Foster Maddison for failing to preserve the security of clients’ money entrusted to its care in the course of its business, because the adequacy of the Firm’s accounting systems and controls were not sufficiently robust, contrary to Rule 8 of the Rules of Conduct for Firms 2007. The Panel imposed a Reprimand on the Firm. The Panel also ordered a contribution towards RICS’ costs.


400,000 people use Find a Surveyor every year

That’s a lot of prospective customers you could be missing out on. Make sure it’s you they find first by upgrading your listing today.

Visit or call +44 (0)20 7871 2664



RICS Recruit Looking for a new challenge? Opportunity awaits across these 10 pages. Can’t see anything you like? We also have a website,, featuring 100s more jobs, including executive-level positions and exciting overseas placements. Whatever the stage of your career, RICS Recruit has just the job.

To advertise, email or call +44 (0)20 7101 2772

Residential Valuation Surveyors If you are interested in joining us we would be delighted to hear from you. Please email your CV directly to or call Paul Lancaster on 07974 090 113 for a confidential chat.

Residential Valuation Surveyors



Do you want to work for a well established private firm with a corporate attitude - a firm that is quality driven and that has a strong tradition of VALUING its surveyors as INDIVIDUALS? Valunation is part of one of the country’s largest independent and privately owned Estate Agency groups with over 200 branches and we’re looking to further expand and strengthen our national team of residential valuation surveyors. This is your opportunity to make a positive yet rewarding change to your work life balance and join a leading name in the residential surveying marketplace where we pride ourselves on the emphasis we give to the quality, rather than the quantity, of what we deliver.

Our staff retention and recent growth speaks volumes for our business philosophy – we do things differently! We have vacancies for experienced RICS qualified and registered valuation surveyors, who are highly motivated. You must be familiar with undertaking residential valuations and surveys for both lenders and private clients.

We have immediate positions in Essex / Thames Corridor, East Midlands, West Midlands, South West Yorkshire, East Manchester and elsewhere nationally in England with new vacancies being added all the time,so WHY NOT send us your CV? We offer an above average benefits package including private medical care, life insurance, company pension, BMW car or car allowance, together with a generous bonus scheme. We are also happy to consider part-time or flexible working.

RICS Recruit

First call for the best jobs around RESIDENTIAL SURVEYORS For the past 21 years we have recruited for employers in the Residential Valuation and Survey sector. Lenders and financial services organisations, large national corporate and smaller independent regional surveying firms are actively looking for experienced surveyors now!


Full and Part Time opportunities in many areas of England and Wales, particularly Northern England. Also Basildon, Beaconsfield, Bedford, Birmingham, Blackburn, Bolton, Bradford, Cambridge, Cardiff, Chelmsford, Colwyn Bay, Cumbria West, Dorset, Derby, Dudley, Gateshead, Hereford, Huddersfield, Kettering, Kings Lynn, Leicester, Lincoln, Liverpool, Maidstone, Manchester, Milton Keynes, Newcastle, Northampton, Norwich, Nottingham, Oldham, Plymouth, Reading, Rotherham, Royston, Slough, Sheffield, Stoke, Suffolk, Swansea, Worcester. Zero Hours and Consultants required in Brentford, Dumfries, Isle of Wight, Newcastle, Northumberland, Rochester, Suffolk, W.Yorks,Workington.


If you are AssocRICS/MRICS/FRICS with existing or previous residential valuation experience, then contact the valuation industry’s most experienced recruitment expert to discuss your career options.

Join SDL Surveying today. Whether you’re fresh out of the traps or looking for a new leash of life, we’re recruiting

Email your CV to:

VRS registered, AssocRICS and MRICS surveyors today.

For a personal discussion, call Jeff Johnson on 07940 594093, or you can email your CV in confidence to and Jeff will get back to you.

SDL Group is an equal opportunities employer and encourages a diverse range of talent to apply.


A D i v i s i o n o f M i c h a e l L a m b As so ci a t e s Lim i t ed

Smarter surveying Our industry-leading iPad-based technology is now fully embedded across our business and we continue to make enhancements that benefit our clients, customers and surveyors, alike. In fact, many of our surveyors tell us they couldn’t live without their iPad. Do you want to be part of the technological evolution and help shape the future of the surveying industry? We’re keen to speak with experienced residential surveyors about our nationwide opportunities in: Reading, Brighton/Haywards Heath, Northampton, Bedford, West Cumbria, Stourbridge/ Kidderminster, Newcastle/Gateshead, Dorset, Cardiff, Lincoln, Mid Wales, North, East & West Yorkshire (Consultants), Scottish Borders (Consultant) Or if it’s a change of focus you’re looking for, we’re also seeking experienced AssocRICS/MRICS/FRICS for the following vacancy: Technical Trainer - Various locations Welcome to our future. It’s getting exciting.

Our regional directors will be happy to tell you more: Paul Marcus (Regional Operations Director - North) - 07775 544866 Tim Wood (Regional Operations Director - South) - 07800 705547 David Blagden (Director of Consultants) - 07968 932017 Alternatively, contact Matt in our Recruitment Team on 07794392858 or email your CV to For a full list of our opportunities visit



To view more jobs online visit

HARGREAVES JONES RECRUITMENT 2017 Quantity Surveyors at Junior, Intermediate, QS and Senior QS Level sought to meet company expansion plans Location: Nationwide Excellent Salaries + Car/Car Allowance + Generous Pension + PHI. Sector Experience Sought– Gas, Oil, Nuclear, Utilities, Commercial and Traditional Building Hargreaves Jones is a commercial and Project Management Services Consultancy serving the Oil, Gas, Nuclear, Utilities, including overhead Transmission Lines, Pharmaceuticals, Fast Moving Consumer Goods sectors (FMCG) and Commercial and Traditional Building sectors. We pride ourselves on delivering commercial and project services to clients engaged in capital construction and engineering activities on both large and small infrastructure projects for Blue Chip clients, or their respective design and project management service providers. The continued expansion and success of our growing business is reliant upon finding enthusiastic and motivated professionals. We provide APC training and support & opportunities to grow in an exciting professional environment.

Please send a copy of your CV and covering email to For further deatils please contact

Take your career to new heights... Head of Management - Birmingham

ÂŁSenior level package

If you are a talented professional with proven experience Bruton Knowles can offer you the opportunity of a lifetime. As one of the UK's most successful property consultancies we are very much a people business, striving for excellence in everything we do. And to us, that means empowering our people, giving them the freedom and confidence to develop their talents and achieve their full potential. This management position is all about 'leading from the front', with a team of property experts delivering property services within the region. The role demands integrity and professionalism and whether delivering the very best impartial professional advice or managing performance, your goal is to ensure clients can maximise their income from property. You are currently operating at a senior level within an established team, or as an experienced team member looking for a senior opportunity, you should have strong client relationships, be a full member of RICS and have the necessary skills and ambition to take our team even further forwards. You will be able to influence your existings contacts as well as ours and will have the profile and entrepreneurial flair to develop your team to realise its full potential. In return, we will create an attractive package which suits you and rewards success. If you have the ability and personality to deliver, visit us at and select the role to apply. For a confidential discussion, please contact Ian Pitt, Team Manager on 07717 505442 or email You will be required to complete a DBS check.

Bruton Knowles is a leading and long established independent Property Consultancy, with 13 offices throughout England and Wales. BK is an equal opportunities employer. Strictly no agencies.



RICS Recruit

IT’S TIME TO MAKE A CHANGE Connells Survey & Valuation is seeking Residential Surveyors. We are an established, respected and successful business offering an excellent remuneration package and work-life balance. We are looking for enthusiastic Residential Surveyors to join our team. Experienced candidates are preferred but we are prepared to provide relevant training for the right applicant.

AREA MANAGER, Kent We are seeking an individual with the ability to lead and inspire a team to deliver a right-first-time service to clients. We are looking to recruit RESIDENTIAL SURVEYORS in the following locations: • Birmingham • Bolton • Bournemouth • Bradford • Bristol • Cambridge

• Cardiff/The Valleys • Crewe • Croydon • East London • Hereford/Worcester

• Isle of Wight

(Zero hours/Part time)

• Maidstone • North Devon • North Norfolk • Royston

• SE London • Southampton • Swansea • Swindon • Wrexham

SG postcodes

If you are interested in any of these roles, then we would love to hear from you. Please contact:

Ian Jones MRICS on

01752 251220

or send your CV to S&



To view more jobs online visit

E X C I T I N G N E W O P P O RT U N I T I E S FOR 2018 - UK WIDE ( F U L L O R PA RT- T I M E )

O T E £ 6 0 K - £ 7 0 K PA

W E A R E O F F E R I N G U N C A P P E D B O N U S - PA I D M O N T H LY & LONG TERM INCENTIVE PLANS Miller Metcalfe Surveyors are a leading national supplier of Surveys and Valuations. We believe in investing in our people and ensuring Miller Metcalfe is a great place to work. With our exciting growth plans you will also have the opportunity for equity participation following the introduction of our long term incentive programme. We have nationwide opportunities available for home based, highly motivated MRICS/ FRICS Residential Chartered Surveyors, who meet VRS registration requirements, have experience of producing RICS HomeSurveys and want to work across a mixture of both private and lender clients. When you join Miller Metcalfe you are guaranteed; a competitive OTE in the region of £60 - £70k (dependant on experience & location), uncapped bonus scheme - paid monthly, LTIPS, company vehicle or allowance, pension contributions, full administration/technical support and much, much more. With the introduction of the new iPad technology and market leading case management technology our future is bright and there has never been a better time to join our team. We are fully committed to developing our people and further enhancing their career. We want to hear from you whatever your location. To find out more about us visit To find out more about what we have on offer, please contact: Nicki Henderson, HR Director on 01204 525252 or email your most recent C.V. details to All applications are dealt with in the strictest of confidence.



RICS Recruit

Residential Valuation & Building Surveyor West Country based, partnership possibilities My company is an independent firm of chartered surveyors acting exclusively for a respected national panel manager. Due to high demand, I am looking for an individual to manage, take possession and grow the company. The following areas would be covered Exeter, Plymouth, Torbay and Taunton. Benefits include: • Basic salary of circa £40,000 based on experience. • Bonus scheme that should deliver at least a further £10,000 or more to the right candidate. • 30 days holiday a year plus Bank & public holidays. • Generous car and fuel allowance. • Medical insurance subject to status. Suitable candidates will need to hold MRICS/FRICS/ AssocRICS qualification and VRS (or be immediately eligible to register for it). You MUST have direct experience of mortgage valuations, building surveys and Homebuyer reports for a main lender. To apply please send your CV to: or call on 07977 044 810

Associate, Associate Director and Director Surveyors Savills is a global real estate services provider listed on the London Stock Exchange. We currently have a number of vacancies for surveyors at Associate, Associate Director and Director level, within the project management, cost consultancy and property development teams in our highly successful and innovative Liverpool, Manchester and London offices. This is an excellent opportunity to work for one of the UK’s leading real estate companies. The successful candidates will play a central role within a team of commercial managers providing client facing services for schemes across a number of geographic locations. These permanent roles offer a competitive salary and comprehensive benefits package. Please email your CV and covering letter in PDF format to detailing your: academic and professional qualifications, relevant experience and skills, as well as the role you are particularly interested in at Savills.


To view more jobs online visit

Opportunities for Staff Surveyors / Valuers UK wide

Would you like to focus on quality over quantity with a single reporting format, a workload comprising mostly Mortgage Valuations, a tight-knit patch, logically booked jobs, market leading tablet technology and an outstanding remuneration package that isn’t commission led on EITHER a Full OR Part time (employed) basis? Our association with some of the best known and most prestigious high street and specialist lenders nationally is very well established, so much so that we can offer quality focused, thorough residential surveyors an exclusive, discreet and highly efficient route to client side working in the following locations: NW England (Various) SE England Home Counties



As well as the obvious workload, lifestyle and team benefits, Successful Staff Surveyors can expect a remuneration package comprising: • High basic (up to £67k+) depending on location • Profit share or bonuses based on multiple (quality) factors as opposed to volume only • Efficient, logical booking within a small patch • High quality prestige company car • 6 weeks holiday to start • Market leading Pension • A wide range of health, lifestyle and wellbeing benefits • Preferential staff mortgage rates

As well as having a strong service mentality and exceptional attention to detail, suitable surveyors will need to hold: • MRICS/FRICS qualification (though AssocRICS may be considered with sufficient levels of experience) • VRS accreditation • PII claim free • Strong track record in their chosen patch • A stable career history demonstrating strong commitment to past and present employers

Greg Coyle 0208 514 9116

RICS Recruit

Opportunities for Residential Surveyors UK wide

How does your current deal stack up against the various other opportunities out there? To find out, you could respond to a variety of adverts and run the risk of someone discovering your curiosity, or, you could speak to the agency whose client base makes up the bigger picture and explore the market discreetly with no obligation or risk… What have you got to lose? Despite ongoing political uncertainty, not helped by this year’s general election or the ongoing EU negotiations, we remain highly instructed by our panel, independent, regional and lender clients across the UK. Whilst the aforementioned factors have contributed to a slight drop in confidence, the market for residential surveyors remains extremely strong nationally. Accordingly, through our 20 year (often exclusive) association with some of the top employers in the UK we can help you achieve: • An improvement in earnings, be that basic salary or a bonus scheme that offers greater incentives • A reduction in hours or a move to part-time or zero hours working • A reduction in the volume of work that you are expected to handle • An improvement in the general quality of your instructions/ a more refined patch. Opportunities for experienced Residential Surveyors within corporate environments: Bedford Birmingham Bolton Bournemouth Bradford Bristol

Lincoln Maidstone Newcastle North Devon North Norfolk Northampton

Cambridge Cardiff / Valleys Colwyn Bay Crewe Croydon Dorset East London Hereford (HR / WR) Isle of Wight

Reading Royston SE London Slough Southampton Suffolk Swansea Swindon West Cumbria Wrexham

Remuneration includes a basic salary of £40-65k (depending on location), bonuses (based on fee income), a car (or allowance), healthcare and pension. Opportunities within panel appointed, non-corporate practice-based environments Our clients are traditional, independent private practices who service main lender, private client and in-house (agency) instructions undertaking the full range of residential reports for high average fees. Their ethos is quality over quantity (but not at the expense of security) and, as such, surveyors working for them are not put under the same pressures as they might be elsewhere in the sector. Vacancies exist in the following locations immediately with additional needs following on a near weekly basis:

Opportunities with Partnership Potential: Independent firms seeking experienced Residential Surveyors for Partnership potential: Preston Based covering Lancashire, Merseyside & West Yorkshire postcodes Bristol Based covering Bristol and Prime Bath postcodes Consultant / Freelance Opportunities: Work is offered on a non-exclusive basis (with full PII cover provided in most cases) enabling suitable surveyors to enjoy all the financial benefits of consultancy working with none of the usual drawbacks. Our clients are currently looking for coverage in the following locations: YO / HG / NE / DG / CA / LL / LN / EX / OL / SA / SY / IP / DT Andy Welham 0208 514 9177 James Irving 0208 514 9120

South East London / North West Kent/ Croydon

Find out more about current opportunities and the latest sector news at: NOV EMBER 2017_MODUS


To view more jobs online visit

Quantity Surveyor, London. Competitive Salary and Benefits If you are a confident and analytical Quantity Surveyor with construction and cost management experience, plus experience in dealing with claims or disputes and are wondering where to find your next challenge, the answer may well be to talk to Blackrock Expert Services. Blackrock Expert Services, market leaders in programme management, forensic delay, project management and quantity surveying expert work, are looking for Chartered Quantity Surveyors with the drive and ambition to take the next step in their careers. Expert witness work is among the most demanding and challenging work you can face as a professional surveyor. It involves working with demanding clients and their legal representatives, working to tight deadlines and often on difficult and complex cases that take a lot of detailed forensic work to unravel and report on. Then comes the challenge of being cross examined, often by some of the brightest barristers in the world. Successful candidates will have the opportunity to work on the largest national and international projects in arbitration or litigation as part of an expanding and highly regarded expert team.

THIS ROLE WILL ENTAIL • Forensic quantity surveying analysis. • Support to leading quantum experts in international arbitration and litigation. • A competitive salary and benefits package is also on offer, plus a rewarding bonus scheme and the opportunity to progress. DESIRED SKILLS AND EXPERIENCE • BSc or MSc in Quantity Surveying • MRICS qualified, or equivalent. • MSc in Construction Law - preferred but not essential. • Experience working for either contractors or professional quantity surveying firms. • Deep industry expertise, such as power, energy, process, civil, building or mechanical and electrical. • Energetic, proactive and professional with a good understanding of commercial management. • An interest in construction law and a desire to develop (sponsorship opportunity available). • Excellent analytical skills, an attention to detail and clear report writing. • Eligibility to live and work in the UK with fluent written and spoken English.

To find out more, please email: Sarah Ludbrook on


RICS Recruit

Find your perfect job today Building Surveyors & Quantity Surveyors London and the South East Packages from £30k - £70k + cars Professional and confidential recruitment service

Call Roger Dunning - 07769 551846 / 01243 933263 or email -

OPPORTUNITIES FOR FIRST TIME ENTRANTS / TRAINEE/ RETURNING RESIDENTIAL SURVEYORS NATIONALLY Our client is an independent, well-established and growing firm of chartered surveyors undertaking the full range of survey and valuation services for main lenders and private clients. They are able to train enthusiastic MRICS and AssocRICS surveyors from most backgrounds so previous residential surveying experience is not essential. Vacancies exist nationally

with particularly urgent needs in the following areas: Birmingham / Coventry, Cardiff, Chester, Dorset / Taunton, Gloucester, Romford / Ilford / East London, Suffolk / Norfolk, Dartford / Kent, Nottingham / Derby, Reading / Oxford, Southend / Essex

James Irving 0208 514 9120 For our full range of opportunities alongside helpful career & CV advice please visit

Basic salary c£50k + Bonuses + Car allowance



Mind map

HOW CAN THE US AVERT A CONSTRUCTION CRISIS? Adam Shaw MRICS, executive vice-president, WT Partnership (North America), Los Angeles, US

Fundamentally, the skill needs are no different in the US from the UK. The real difference is demand.

And clients in the US, such as Amazon and Google, have seen the tangible benefits of traditional quantity surveying services elsewhere. This has created a shift from project- to clientbased demand.

But, there’s a greater burden on individuals to finance their degree in the US. Establishing apprenticeship schemes in the US would increase demand and participation in RICS accredited or affiliated programmes.

It’s created a massive opportunity for our members to engage with Fortune 500 companies and contribute to the huge volume of global transactions and construction projects.


Significant investment is needed at entry level. Partnering member firms in skilled training programmes will help new staff make the transition into professional practice.



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RICS Modus, Global edition - November 2017  

# RICS Modus, November 2017 - The Work Issue

RICS Modus, Global edition - November 2017  

# RICS Modus, November 2017 - The Work Issue