Using emails: email is an electronic memo that allows individual and firm to communicate with one another. Phones4u uses email to send employees or customers remaining them about any information relating to the. Email allows phones4u to easily communicate with a large number of people in short time and get quick feedbacks.Phones4u ban any threatening or specious emails received by the employees or are send by them. This stops any computer virus to infect phones4u network and damage it or get customers information and use them for criminal purposes. Some organisations such as phones4u limit the use of employee’s emails for personal uses which encourages them to focus more on their work and stop any information about phones4u to be sent out. Also phones4u does not allow employees to send out confidential information via emails as because they can be hacked and read by other.
Use of the internet: phones4u employees have access to an intranet or better known as a private network which only authorised users have access to it. This type of network allows the phones4u to easily monitor employee’s use of the computer and there is a lower risk of computer virus infecting the employee’s computer that can steal customer’s information. Phones4u employees are banned to use the internet for any impropriate use and also finding information and giving credit to themselves which is against the law. In 2011 a bbc employee was sacked for using the internet to have access to impropriate websites which was aired on TV and millions saw which questioned BBCs code of practise.
Whistle blowing: these are employees who give out business confidential information and raise concern about the business management or code of practice. Information given out can lead to crime, fraud and jeopardise the information of customers of the business. Whistle blowers can receive legal protection through public. Wiki leak was able to gain access to USAs confidential information through a whistle blower.
ttp://issuu.com/r3zat/docs/business_communication_p5_4700287ca73327