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Handling Calls From HR 5 Brief Points

Generally, when we present you as a prospective candidate for one of our searches,


resource PA R T N E R S

your information will go directly to the hiring manager. HR (Human Resources) may be included at this point. Since every client has their own hiring process, please understand that we cannot always control when HR will call you directly. Our philosophy is that a prepared candidate will have a higher chance of success than an unprepared candidate. Here are a few things to keep in mind if HR does call.


Remain calm: Very few HR departments will take the time or effort to call

candidates they are not interested in. Regardless of the tone or tenor of their voice, a call from HR should be seen as a step forward in the process. Even if it is only telephone contact, you do have a chance to make an excellent impression. Be confident, sound interested, and engage the person on the other end. You only get one chance to make a first impression. Make it count. 2.

Always be prepared: Yes, it could turn out that the HR representative

knows nothing about your skill set or area of expertise. Actually, that is the case more often than not. Take this in stride and make certain you answer all their questions as appropriately as possible. We generally recommend staying away from questions concerning your salary history or desired compensation. Rather, keep this item open for discussion at a future time, preferably the face to face interview. Always keep a copy of your resume handy, preferably next to the telephone. 3.

Collect contact information and topics of discussion: If not during the call,

do this immediately afterwards. Write down all pertinent information including questions or topics covered. Be certain to get the name and other contact information from the person you spoke with. Finally, if they did not specify what the next step was, make certain you do. Ask directly what the next step in the process will be and when it will occur. 4.

Offer additional information: For candidates that normally maintain

additional career information such as coding samples or art portfolios, make certain PHONE 702.248.1028 FA X 702.367.4802 EMAIL WEB

you offer to supply these as further evidence of your skills and interest. Do not assume that the HR person knows to ask for this. Offer it. It will generally benefit you in the end. 5.

Call us: Finally, give us a call immediately when any type of contact is

made between you and our client. Some HR departments will call you without our knowledge. For additional preparation and tips, please visit:

Handling Calls from HR  

5 Brief Points W E B EMAIL FA X 702.367.4802 PHONE 702.248.1028 PA R T N E R S

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