Page 1

QBE Insurance Claims Required Information

Authorised and Regulated by the Financial Conduct Authority FRN 305998 Residentsline is a trading name of Residentsline Limited Registered OfďŹ ce: 29 Waterloo Road, Wolverhampton WV1 4DJ Registered in England & Wales CRN 3874789

0800 281 235

info@residentsline.co.uk


Insurance Claims Required Information In the event of a incident please call Residentsline's claims line on 0345 257 0365 or email qbeclaims@residentsline.co.uk. Suffering a claim is always a distressing event. To help us ensure your claims are handled as quickly as possible the following informa on will assist. • Incident details including notes of where water is coming from (e.g. fixed apparatus)

ESCAPE OF WATER

• Flats/rooms affected and sizes • Es mate(s) • Photograph(s) • Contact details for all affected proper es • Incident details including how entry gained and any emergency repairs undertaken

THEFT / MALICIOUS DAMAGE

• Crime reference number/sta on and repor ng officers • List of items(s) lost • Es mate(s) • Photograph(s) • Contact details for all affected proper es • Dimensions of affected areas • Incident details including cause of impact

IMPACT

• If by vehicle, third part insurer details • Es mate(s) • Photograph(s) • Incident details including which rooms affected and size

ACCIDENTAL DAMAGE

(if applicable) • Es mate(s) • Photograph(s) • Incident details including date of loss and prevailing weather at the me

STORM

• If roof affected, age and type of roof • Loca on (facing direc on) • Es mate(s) • Photograph(s) • Incident details including extent of damage • Cause, if arson, crime reference number/sta on and

FIRE

repor ng officer • Es mate(s) • Photograph(s) • Contact details for all affected proper es

Authorised and Regulated by the Financial Conduct Authority FRN 305998 Residentsline is a trading name of Residentsline Limited Registered Office: 29 Waterloo Road, Wolverhampton WV1 4DJ Registered in England & Wales CRN 3874789

0800 281 235

info@residentsline.co.uk

Residentsline insurance claims required information qbe  
Residentsline insurance claims required information qbe