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IT Services - Europe Published on August 2012

Report Summary Services are one of the three major segments of the IT industry, together with hardware and software. IT companies operate in one or more of these segments depending on their degree of vertical integration. The services they provide are related to four main categories: maintenance and support, consulting, business process outsourcing (BPO) and systems integration. ['] The competitive landscape of the European IT services market includes a great variety of players ranging from small and independent IT service providers to consulting firms and large technology conglomerates. While non-European competitors are already established in the European market, new foreign players from Asia and Eastern European countries have become more competitive in the European market. ['] Major IT service companies analysed in the report include HP, IBM, T-SYTEMS, FUJITSU, BT, ACCENTURE, CAPGEMINI, ATOS ORIGIN, LOGICA and INDRA SISTEMAS. Competition in the European IT services market is multi-faceted and intense. Major drivers of competition include moderate entry barriers, customer's low switching costs, the rapid expansion of overseas operators, short product life-cycles and intense price competition. IT service providers also face a potential threat from clients' decision to internalise all or part of their IT operations. ['] Europe is the world's second-largest IT services market after the USA. Together with Japan, these three regions concentrate about two thirds of the global market, favoured by high IT penetration rates and their transition to more digitised economies. In Europe, the UK and Ireland together accounted for nearly one third of the market in 2011, illustrating the concentration of European IT services spending. [']

Table of Content 0. Conclusions 1. Market fundamentals 1.1. Market Overview 1.2. The Industry 2. Market environment and prospects 2.1. Market Overview 2.2. Demand 2.3. Trade 2.4. IT's Economic Contribution 2.5. Forecasts 3. Corporate strategies and competition 3.1. Competitive Forces 3.2. Structure of Competition 3.3. Corporate Strategies 4. Case Studies 4.1. Overseas Competitors 4.2. Partnerships

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>> Get this Report Now by email! 5. Company profiles 5.1. Hewlett-Packard 5.2. IBM 5.3. T-Systems 5.4. Fujitsu 5.5. BT 5.6. Accenture 5.7. Capgemini 5.8. Atos 5.9. Logica 5.10. Indra Sistemas 6. Statistical appendix 7. Sources 8. Annexes Companies mentioned HP, IBM, T-SYTEMS, FUJITSU, BT, ACCENTURE, CAPGEMINI, ATOS ORIGIN, LOGICA and INDRA SISTEMAS

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IT Services - Europe  

Services are one of the three major segments of the IT industry, together with hardware and software. IT companies operate in one or more of...

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