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CEO Introduction Important Phone Numbers Guest Services TV Channel Guide General Visiting Hours and Waiting Room Information  atient Care: P Education and Information Patient Rights St. Vincent Facilities and Entities St. Vincent Infirmary St. Vincent North St. Vincent Morrilton St. Vincent West St. Vincent Clinics Community Clinics Visiting Nurse Association of Arkansas St. Vincent Rehabilitation Hospital St. Vincent Breast Center Foundation  t. Vincent – S A Partner in the Community Auxiliary Parking and Map

CEO Introduction


n behalf of the board, medical staff, leadership, nurses, technicians, staff, volunteers and auxilians at St. Vincent Health System, it is my pleasure to welcome you.

Through the generosity of the Hager family, after Little Rock was spared from a yellow fever epidemic, the Sisters of Charity of Nazareth were invited by Bishop Edward Fitzgerald in 1888 to establish a small, 10-bed charity hospital in the city. That gift, invitation, and many decades of hard and faithful work have helped St. Vincent grow into a regional health system with campuses in midtown Little Rock, west Little Rock, Sherwood and Morrilton; a joint-venture rehabilitation hospital with HealthSouth; primary-care and specialty physician clinics throughout the state; outpatient centers in central Arkansas; and a relationship with Walmart to make health care more accessible and affordable. Our orthopaedic center of excellence is one of the largest programs in the nation for hip and knee replacement and spine surgery. The Arkansas Neuroscience Institute treats patients and trains physicians from around the world in complex neurosurgical procedures. The Jack Stephens Heart Institute is a partnership between Arkansas’ largest cardiology group and the state’s most experienced cardiovascular surgeons to offer heart care, treatment and procedures available in only the most prestigious centers around the country. We also offer state-of-the-art critical and emergency care, as well as specialists in oncology, general surgery, obstetrics and gynecology, urology (including robotic surgery) and behavioral health care. Our mission calls us to nurture the healing ministry of Jesus Christ and bring it new life, energy and viability in this 21st century. Our vision challenges us to be faithful to our Catholic ministry, improve the health of each individual and our communities, and be pioneers in health care delivery. Our core values – Reverence, Integrity, Compassion and Excellence – guide how each of us does our work every day. The spirit of the Sisters of Charity of Nazareth teaches us to care for all of your needs – body, mind and spirit. I encourage you to browse through this book to learn more about everything that is available to you during your stay with us. You’ll also find more information about the comprehensive, accessible services available to you throughout our health system. Thank you for choosing St. Vincent for your care! Sincerely,

Peter D. Banko President & CEO

Important Phone Numbers

Important Phone Numbers

Important Phone Numbers Important Phone Numbers at St. Vincent Infirmary If you are calling within the hospital, you may dial the last four digits of each number from your in-room telephone. Dial 9 for an outside line. Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3920 Administrative Patient Action Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-2700 Auxiliary (Volunteer Services). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3550 Business Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3150 Chaplaincy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-8111 Clinical Nutrition Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4989 Concierge Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4920 Drugstore and Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-664-4466 Located in the Blandford Building Food Service To Order Room Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4999 (Guest vouchers for visitors to order room-service meals can be purchased in the cafeteria) Food Service Manager for Patients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4984 (Monday – Friday 8 a.m. until 5 p.m.) Weekends and after hours, please contact the Manager on Duty at 501-554-2403. Foundation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-2380 Gift Shop and Flowers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3330 Guest Relations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4920 For any hospital-related needs, services, questions, requests or hotel accommodations Housekeeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-4924 (Monday – Friday 7 a.m. until 3:30 p.m.) Weekends and after hours, please contact Housekeeping at 501-552-4927. Lost and Found . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3540 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3940 Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3000 or dial “0” Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3535 Social Services/Care Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501-552-3840

You may also visit our website at

Guest Services

Guest Services

Guest Services Guest Relations We want to make your stay, and that of your family and visitors, as pleasant and comfortable as possible. Our Guest Relations office is located at St. Vincent Infirmary in Little Rock on the first floor. We are available to assist you with any requests, needs, concerns or questions you might have during your stay.

• J amie Jones, Chief of Patient and Guest Relations • Office 501-552-4920 • Email • Available Monday – Friday 8 a.m. until 5 p.m. Weekends and after hours, please contact the House Supervisor at 501-552-3749.

Our Rooms We offer all-private inpatient rooms in acutecare areas. Discharge Time •  The anticipated discharge time is 11 a.m. If you have any questions or concerns, please contact the patient’s nurse or care manager. In-Room Menu •  Restaurant-style menus are available when requested by a patient. Patients and guests may order every day from 6:30 a.m. until 6 p.m. •  The patient’s family members or guests may order room service by purchasing roomservice vouchers from the cashier in the main cafeteria.

Private Patient/Family Suites •  Suites are available on a first-come, firstserved basis for specific clinical areas. Reservations are required. •  Our suites accommodate both the patient and his/her family or guests. •  Adjacent to the patient’s room is the family room equipped with a queen-size sleeper sofa, sleep chair, desk, dining table, 36" cable television, DVD/CD player, refrigerator, coffeemaker, microwave, Internet access, a safe for valuables, extra linen, complimentary fruit basket, snacks and beverages. •  Contact Guest Relations at 501-552-4920 to inquire about or reserve a suite. Private Quiet Rooms and Waiting Rooms •  Available to families and guests in need; please call Guest Relations at 501-552-4920 Televisions •  Most patient rooms have flat-screen televisions and DVD players.

Amenities Banking Services • Automatic teller machines are located near the main lobby and the front entrance of the cafeteria.  afeteria C • Newly designed cafeteria includes a variety of culinary stations and a Subway Sandwich Shop • Open daily from 6 a.m. until 7:30 p.m.; closed for shift change from 10 a.m. until 10:30 a.m. Catering Services • Available for guests; contact our catering office at 501-552-4982 to inquire. Chapel and Chaplaincy Services • Chapel is located on the first floor, next to Administration. • Mass is available on your television on channel 18 Wednesday – Sunday. • Mass is celebrated in our chapel every Wednesday, Thursday and Friday at 7:30 a.m., Saturday at 4 p.m. and Sunday at 11 a.m. • Chaplaincy service available 24 hours a day, seven days a week; call 501-552-8111 Coffee Bar Featuring Starbucks • Open weekdays 6 a.m. until 5 p.m.

 oncierge Services C • Concierge available Monday – Friday from 8 a.m. until 5 p.m. to handle special requests you may have while in the hospital. These services include flower and gift orders, hotel reservations for family and loved ones, transportation arrangements, restaurant reservations, driving directions and much more! Please call 501-552-4920. Conference Rooms • Available for guests; contact Guest Relations at 501-552-4920 to inquire. Drugstore • Located in the Blandford Building on campus • Open weekdays 10 a.m. until 6 p.m. • Phone 501-664-4466  lower and Gift Shop F • Located in the main lobby • One-stop shop for your overnight needs • Open weekdays 7 a.m. until 7 p.m.; Saturday 8 a.m. until 7 p.m.; Sunday noon until 7 p.m. • Delivery available • Phone 501-552-3330

 otel Accommodations and Information H About Little Rock • To inquire about other hotel accommodations, restaurants, activities and directions in and around the Little Rock area and near St. Vincent Infirmary, please call Guest Relations at 501-552-4920. We also offer a complimentary Little Rock Guest Guide magazine that is updated quarterly and includes everything you need to know about Little Rock and surrounding cities: shopping, dining, hotels, attractions, activities and events, recreation, business information, delivery information, recommendations and more. This magazine can be delivered to your room upon request. Housekeeping • Patient rooms are cleaned daily. If you need additional housekeeping service, please contact your nurse. Interpreting Services • Foreign language • Sign language • Contact your nurse or Guest Relations at 501-552-4920. Mail Delivery • Mail is delivered to patient rooms once a day. Please be sure that your friends and family know your room number and use your complete name. Mail should be addressed to: (Patient name) (Patient room number) St. Vincent Infirmary Two St. Vincent Circle Little Rock, AR 72205 • Send an eCard to a patient. Go to and click ‘Send an eCard.’

Maintenance • If you need maintenance on an item not working in your room, please notify your nurse.  ewspapers N • Newspaper vending machines located outside main lobby entrance • Available for purchase in Gift Shop • Gift Shop can deliver newspapers to your room upon request. Please call 501-552-3330. Outside transportation • Please call Social Services/Care Management at 501-552-3840 or Guest Relations at 501-552-4920 to inquire.  alet Parking V • Located at the main entrance • Available weekdays 7 a.m. until 5 p.m. • $5 parking fee • To retrieve your car after hours, please call Security at 501-552-3535. A security officer will give you a ride to your car. Vending Machine Locations • Cafeteria on the first floor • Outpatient Surgery waiting area (just outside the waiting room near the ground-floor elevators) •  Critical Care waiting room Wireless Internet • 24 hours a day, seven days a week throughout the hospital • Free St. Vincent Wireless Service available – Select SVHS Guest

Patient Advocate


If you, your family or visitors need assistance, a patient advocate is available to help find solutions for special needs, problems or concerns. Your patient advocate can help you and your family with questions and/or concerns while you're a patient.

St. Vincent hospital locations maintain aroundthe-clock security that continuously patrols all areas of the campus. For security assistance, call 501-552-3535.

 lease call 501-552-2700 for immediate P assistance 24 hours a day, seven days a week. You may also call Guest Relations for assistance at 501-552-4920 between 8 a.m. and 5 p.m. Monday – Friday.

Lost and Found Located in the Security office – 501-552-3540 Valuables St. Vincent is not responsible for loss of personal items during your hospital stay. Examples include dentures, hearing aids, eyewear, cellphones, cash, credit cards, clothes, jewelry, medications or any other personal items you bring to the hospital. We strongly urge you to leave valuables at home or send them home with your family. If that is not possible, please ask your nurse to store your valuables in the hospital safe, or contact the Security office at 501-552-3535 to store them for you. You may reclaim your valuables upon discharge. This service is available for patients only.

TV C h a n n e l G u i d e

TV C h a n n e l G u i d e

TV Channel Guide 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28

ESPN2 KETS (PBS) Educational Access KARK (NBC) ESPN KASN (The CW) KATV (ABC) KARZ KTHV (CBS) Government Access KLRA (Univison) KLRT (FOX) QVC KKYK (RTN) The Weather Channel KTVN (VTN) Comcast Local Edition Home Shopping Network BET WGN Comcast Sports SE FOX Sports Southwest Disney Channel USA TBS Superstation NBC Sports Network

29 30 31 32 33 34 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 59 60

TNT Turner Classic Movies Hallmark Channel ABC Family Cartoon Network TV Guide CNBC FOX News CNN CNN Headline News Comedy Central SPEED Golf Channel Lifetime HGTV Bravo A&E C-SPAN Discovery Channel Animal Planet TV Land VH1 MSNBC FX AMC

General Visiting Hours and Waiting Room Information

General Visiting Hours and Waiting Room Information

General Visiting Hours and Waiting Room Information St. Vincent recognizes the importance of family contact in the healing of our patients, so we encourage family members and friends to visit. On occasion, visitor restrictions for individual patient situations will be communicated by the nursing staff. Typically, the anticipated discharge time is 11 a.m. Your individual caregiver will keep you informed about your discharge process. If you have any questions or concerns, please contact your nurse or care manager. Private quiet rooms and waiting rooms are available for families. Please contact Guest Relations at 501-552-4920.

Intensive Care Units The intensive care suites are equipped with state-of-the-art technology and resources that support and enhance our ability to provide intensive patient care to critically ill patients. The hostess is available to assist with communication between patient care staff, patients and their family members. The hostess monitors the family waiting areas to ensure that family members are comfortable and that their needs are met. Cardiovascular Intensive Care Unit (CVICU) – Heart and Vascular Surgery Patients • Phone number at the nurses station is 501-552-2790. • Family members and visitors should use the Critical Care Waiting Room.

Coronary Care Unit (CCU) – Cardiac Medical and Interventional Patients • Phone number at the nurses station is 501-552-3270. • Family members and visitors should use the waiting room located in the Jack Stephens Heart Institute on the second floor near the main elevators. Medical Intensive Care Unit (MICU) – Medical Patients • For rooms 1-12, the phone number at the nurses station is 501-552-2771. • For rooms 13-19, the phone number at nurses station is 501-552-2770. • Family members and visitors should use the Critical Care Waiting Room. Neonatal Intensive Care Unit (NICU) • Parents and families of NICU patients may visit at any time. Visitors may be asked to leave during procedures, nursing report or an emergency situation. • Phone number at the nurses station is 501-552-5130. Neurosurgical Intensive Care Unit (NSICU) – Neurosurgical Patients • Phone number at the nurses station is 501-552-2526. • Family members and visitors should use the NSICU Waiting Room located on the fifth floor. • Entry into the NSICU is available only by way of the center main elevators. Surgical Intensive Care Unit (SICU) – Surgical Patients • Phone number at the nurses station is 501-552-2710. • Family members and visitors should use the Critical Care Waiting Room.

Our Waiting Rooms The hostess is available to assist with communication between patient care staff, patients and their family members. The hostess monitors the family waiting areas to ensure that family members are comfortable and that their needs are met. Waiting Room for Critical Care: CVICU, SICU and MICU • Restrooms are located in the waiting room next to the vending area. • A vending area is provided. Please eat only in the vending area. Waiting Room for CCU at Jack Stephens Heart Institute • Restrooms are located across from the entrance to the waiting room. • The cafeteria is located on the first floor near the main elevator. Waiting Room for NSICU • Restrooms are located outside the waiting room to the right. • Coffee is provided. If more is needed, please let the NSICU staff know and they will be happy to make more.

Waiting Room for Surgery • Restrooms are located inside the waiting room. • A volunteer host is available Monday – Friday, all day. Volunteers help coordinate visits and communication between family members and patients, physicians and nurses. • Coffee is provided. If more is needed, please let the surgery room volunteer know and he/she will be happy to make more.

Waiting Room for Outpatient Surgery • Restrooms are located inside the waiting room. • Staff and volunteers are available to assist you Monday – Friday, all day. • A vending area, including a coffee vending machine, is located outside the waiting room down the hall and on the right-hand corner.


Patient Care: and Information

Patient Care: Education and Information

Patient Care: Education and Information – Things to Know and Questions to Ask Did you know? Hand-washing is important to good health. • It is one of the best defenses against the spread of infection. • All caregivers and visitors should wash their hands or use alcohol gel/foam provided upon entering and exiting a patient’s room. • The easiest way to prevent bacterial illness is to WASH YOUR HANDS!

What you need to know to avoid a fall • Risk factors for falls – Taking blood pressure or pain medication – Medications given in the hospital that may make you drowsy, dizzy, light-headed or even cause your legs and feet to feel numb  – Being attached to equipment (IV, Foley catheter) – Experiencing confusion • What can you do to prevent a fall? – Call for help when needing to get up. – Always wear nonskid socks or hard-soled shoes. – Be aware of your environment. – Keep a low light on during the night. – Keep personal items, walkers, canes and call button within reach. – Sit up slowly and sit before standing. – Be aware that some hospital furniture, such as the over-bed tables, rolls and may move if you lean on it. – Have a family member or caretaker stay with you, if possible.

Understanding your pain • At St. Vincent, we promise to work hard to offer safe and helpful treatment when you have pain. • Your nurse will ask you to rate your pain before and after you take your pain medicine. – This helps your doctor and nurses determine how well your medicine is working. • Your nurse will give you a pain brochure upon admission to your room. • Comfort goal – To help us treat your pain, we will ask you to set a comfort goal. – This is the level of pain that is acceptable to you. • To know how best to treat you, we will ask about your pain: – How strong it is, where it hurts, how long you have been hurting and what makes it better or worse

Bed Linen Change

• As part of our efforts to help our environment and save our planet, please join us in our efforts to GO GREEN by reusing your linens and towels. • Using linens for more than one day saves water and energy and is less disruptive for you. • We will change your linens upon your request and when your linens are soiled. Please notify our staff, and they will be happy to assist you. • We’ll refresh your bed each day by fluffing the pillow and smoothing the sheets.

Advance Directives •U  pon admission to the hospital, you will be

asked if you have an advance directive (your wishes regarding life-sustaining or emergency rescue treatment). • If you have this document with you, the hospital will request a copy. • If you do not have an advance directive, you will be asked if this is something you want to consider and you’ll be offered information about advance directives.

Advance Directives/Living Will Health Care Proxy • If you have questions about advance directives, living will/health care power of attorney or organ tissue donation, ask your nurse for more information.

Patient Belongings • St. Vincent is not responsible for loss of personal items during your hospital stay. • We strongly urge you to leave valuables at home or send them home with your family. • If that is not possible, please ask your nurse to store the valuables in the hospital safe. You may reclaim your valuables upon discharge. This service is available for patients only.

Speak Up! Clear Communication Is Important • Don’t be afraid to speak up if you have questions or concerns. Tell us if something doesn’t seem right! For example, let us know if you are given a food you are not allowed to eat or a medication you do not recognize. • Your health care providers should be introducing themselves and checking your armband for identification. • Involve a family member or friend in your care. This person can be an extra set of eyes and ears to help you ask questions and understand your care. • It’s your body and you have the right to understand your treatment. Your health is important to us.

Nominate Your Nurse for a Daisy Award

Patients Leaving Premises

• To nominate a St. Vincent nurse for a DAISY Award, ask the unit manager for a DAISY Award nomination form, complete it and give it to a nurse at the nurses station. DAISY is an acronym for Diseases Attacking the Immune System. • As a St. Vincent patient or the family/friend of a St. Vincent patient, you have the opportunity to thank a nurse who has gone above and beyond the call of duty with a special award. The DAISY Award is given to a nurse who is recognized by patients, their family members and the nurse’s peers for providing exceptional care and compassion. • The DAISY Foundation, an international organization, was formed in 1999 by the family of J. Patrick Barnes, who received skillful and amazingly compassionate care from nurses who cared for him before he died at age 33 of complications of idiopathic thrombocytopenic purpura (ITP). When he died, Patrick’s family felt compelled to express their profound gratitude to nurses for the work they do for patients and their families every day. This is the primary mission of The DAISY Foundation.

• Patients at St. Vincent are discouraged from leaving the patient care and treatment area. Patients who choose to leave against their physicians’ orders will be educated on the risks of doing so and will be asked to sign a patient waiver release form. The risks of leaving the patient care and treatment area include but are not limited to: falls, dislodging IVs, drains and other medical devices, oxygen-related injuries such as burns, inability to monitor heart rate (if on a cardiac monitor), and inability to monitor an unborn baby’s heart rate and the mother’s contractions.

St. Vincent Smoking and Tobacco Policy St. Vincent is a smoke-free and tobacco-free environment. By Arkansas law, smoking is not allowed inside the hospital or anywhere on the hospital campus.

P a t i e n t R ig h t s

P a t i e n t R ig h t s

Patient Rights

As a patient, you have the right to voice concerns about the care you receive. Please share your concerns with your doctor or nurse and/or you may submit your concerns in writing. If we are unable to resolve your concerns, please call the administrative action line at 501-552-2700 or contact Guest Relations at 501-552-4920. St. Vincent Guest Relations Located in administration on the first floor 2 St. Vincent Circle Little Rock, AR 72205

If you are not satisfied that your concerns were resolved, you may contact the Arkansas Department of Health at 4815 W. Markham St. in Little Rock. The phone number is 501-661-2000 or 800-462-0599. The website is You may also contact the Joint Commission Office of Quality Monitoring at One Renaissance Blvd. in Oakbrook Terrace, IL 60181. The phone number is 630-792-5000; fax 630-792-5636. The website is

St. Vincent Facilities



St. Vincent Facilities



St. Vincent Facilities and Entities St. Vincent Infirmary St. Vincent Health System is perhaps best known for St. Vincent Infirmary in Little Rock. An acute-care facility, Level II Trauma Center, licensed for 615 beds, it serves as the hub of the health system. Services available on the campus of St. Vincent Infirmary include the Jack Stephens Heart Institute, Arkansas Neuroscience Institute, The Longevity Center, a state-of-theart emergency department, and the St. Vincent Outpatient Surgery Center for Gynecology, Orthopaedics and Urology. Technologically advanced equipment, surgeons and physicians sought for their expertise by Arkansans and international patients, as well as a staff of nurses, technicians and other health care professionals, continue to carry out the healing ministry established by the Sisters of Charity of Nazareth in 1888.

St. Vincent North Serving Sherwood, North Little Rock and surrounding communities, St. Vincent North also provides patient services from the Jack Stephens Heart Institute and St. Vincent Heart Clinic Arkansas. The facility is a Level IV Trauma Center with 24-hour emergency service and offers the latest in surgical procedures, including incision-less surgery for the treatment of acid reflux. The 69-bed facility is conveniently located just off Highway 67/167 at the Wildwood exit in Sherwood.

St. Vincent Morrilton St. Vincent Morrilton, a 25-bed critical-access hospital, offers residents of Morrilton and surrounding communities 24-hour emergency service and is designated a Level IV Trauma Center. St. Vincent Morrilton has received numerous quality awards from the Arkansas Foundation for Medical Care. St. Vincent Morrilton offers convenient health care and ancillary services typically associated with larger facilities in larger cities. Those services include emergency, general surgery, urology, intensive care, laboratory services, orthopaedics, outpatient/same-day surgery, radiology and imaging, rehabilitation, senior day care, sleep lab services and wound care. St. Vincent West St. Vincent West opened in November 2011 in response to the growing population in west Little Rock. This unique campus includes an urgent care center led by a board-certified emergency medicine physician and highquality, complete family care, including pediatrics. A sleep center is also located at St. Vincent West to help individuals who struggle with problems like sleep apnea, insomnia and the illnesses related to the inability to have consistent, restful, restorative sleep. Those patients will find eight quiet and beautifully decorated bedrooms equipped to help diagnoses sleep related problems.

St. Vincent Clinics St. Vincent operates family clinics and medical clinics in Little Rock, North Little Rock, Jacksonville, Conway, Lonoke and Scott that offer onsite laboratory, electrocardiograms, Holter monitoring, diabetes care, physicals and other primary-care services. St. Vincent specialty clinics include the St. Vincent Diabetes and Endocrinology Clinic, the Little Rock Surgical Clinic, the St. Vincent Breast Surgery Center and the St. Vincent Gastroenterolgy Clinic. St. Vincent was the first in the country to partner with Walmart to open walk-in clinics inside Walmart stores. The noappointment-needed clinics are located in Little Rock, North Little Rock, Sherwood and Bryant. Services at the Clinics at Walmart operated by St. Vincent include basic checkups, diagnostic testing, vaccinations, and treatments for common and minor illnesses and injuries. Community Clinics St. Vincent offers three free community clinics for the medically uninsured. Qualifying patients are typically individuals with no insurance or those ineligible for a government-sponsored plan such as Medicare or Medicaid. Staffed by Volunteers in Medicine, an organization of retired physicians who volunteer their time and expertise, these clinics provide a full range of health care services, from primary care and follow-up referrals to chronic disease management. Physicians and nurses are available at Gardner Memorial Clinic in North Little Rock, Glenview Community Clinic in North Little Rock and St. Francis House Clinic in Little Rock. Dental services are also available on a sliding scale at St. Vincent Health Clinic East in Little Rock.

Visiting Nurse Association of Arkansas The VNA has provided home health care to patients in Arkansas for more than 70 years and, during that time, has pioneered the development of specialty treatment areas – each staffed by a team with dedicated training in that area. St. Vincent Home Care provides family members and caregivers with the assistance they need to make loved ones comfortable and help keep them healthy at home. VNA provides hospital and home care private-duty services. Home health aides – who are trained and supervised by registered nurses – relieve caregivers by running errands, providing transportation to appointments, performing light housekeeping duties, cooking meals, providing companionship for patients and caring for patients’ hygienic needs. Home medical and therapeutic visits are also available. St. Vincent Rehabilitation Hospital St. Vincent Rehabilitation Hospital, located on the campus of St. Vincent North in Sherwood, is a joint-venture rehabilitation hospital between St. Vincent and HealthSouth. Patients there are offered hope, healing and strength. Whether recovering from an injury or disease, each patient is carefully nurtured to maximize his/her rehabilitation potential and outcome. Licensed therapists, along with physicians, formulate an individualized program tailored to the needs of each patient. St. Vincent Rehabilitation Hospital includes comprehensive programs for physical therapy, hand therapy, occupational therapy and speech pathology. Inpatient and outpatient acute care, recuperative care, acute rehabilitation and home health services are also available.

St. Vincent Breast Center The St. Vincent Breast Center is a partnership between St. Vincent and Radiology Associates, P.A. (RAPA). We are dedicated to the early diagnosis of breast cancer, with services provided by dedicated professionals who care for patients with warmth and compassion. Using advanced technology, the St. Vincent Breast Center offers mammography, ultrasound and other breast imaging services that are second to none.




St. Vincent Foundation is proud that a planned philanthropic gift established Little Rock’s first hospital – Charity Hospital, now known as St. Vincent Infirmary. In 1888, Mr. and Mrs. Alexander Hager of Little Rock believed only an act of God would stop a plague of yellow fever that was as near as Memphis. The Hagers, two of the city’s wealthier residents, vowed to God that if Little Rock was spared they would, in gratitude, provide the funds to build a hospital. Miraculously, the yellow fever outbreak did not affect Little Rock, and the Hagers kept their vow. Their generosity was matched by the charity and abiding love of the religious community led by Mother General Cleophas. She and five Sisters of Charity of Nazareth, Kentucky, opened the 10bed Charity Hospital in Little Rock. More than 125 years later, St. Vincent Foundation strives to financially support all endeavors of St. Vincent, including the purchase of state-of-the-art medical equipment and establishing new facilities to provide health care and clinical services in underserved areas. The foundation raises funds through major gift solicitation, grant writing, planned gifts, special events, direct mail and even online at No gift is too small. All gifts are appreciated, and all contributions are tax-deductible.

Honoraria and Memorials While you are in the hospital, you may wish to recognize the excellent care you receive as a patient by honoring a nurse, physician or other caregiver who helped you during your stay. To do this, please call one of our team members at 501-552-2380. Memorials to loved ones are a special way to ensure that their legacy lives on and to celebrate the life of that individual. Your memorial gift will also help St. Vincent continue the healing ministry of Jesus Christ by providing for the health care needs of those who are unable to afford medical care. For more information, please visit the website or give us a call. St. Vincent Foundation Two St. Vincent Circle, Little Rock, AR 72205, 501-552-2380 Elwood Leonard, Vice President and Chief Development Officer 501-552-2383 Leanna D. Wall, Director of Major and Planned Gifts 501-552-2381

Elwood Leonard, Vice President and Chief Development Officer

St. Vincent – A Partner in the Community

St. Vincent – A Partner in the Community

St. Vincent – A Partner in the Community St. Vincent Health System is inspired to continue the healing ministry of Jesus Christ – to heal, to serve and to lead – throughout our community. Today, we continue that tradition of service by reaching out to individuals across Little Rock and Arkansas through a variety of hospital, clinic and community outreach programs. At Forest Heights Middle School, St. Vincent employees volunteer as mentors, providing tutoring for math, English, science, social studies and choir. St. Vincent also has an agreement to provide the salary of Little Rock police officers serving as positive role models for minority youth at the middle school and at Hall High School, in addition to co-sponsoring a dance program for students at the University of Arkansas at Little Rock. In our Wellness Partnerships with private schools, St. Vincent works with Catholic High School for Boys, Mount St. Mary Academy for girls and Episcopal Collegiate School to provide athletic trainers for student-athletes and offers nutritional support promoting healthy lifestyles. Additionally, St. Vincent serves as a behavioral health resource for the faculty and

administration, offers opportunities for qualified students to meet service hour requirements, and provides students, faculty and administrators with access to educational facilities at St. Vincent. St. Vincent New Outlook Cancer Recovery Program recognizes that cancer presents a woman with many challenges. She shouldn’t have to face them alone – regardless of where she receives treatment. New Outlook provides comprehensive services, from support groups and referral services to makeovers, to help women cope with the effects of both their disease and its treatment. St. Vincent Perinatal Bereavement Program is for families who have experienced a miscarriage, stillbirth or infant death at any hospital. Through this program, St. Vincent helps parents cope with grief in a healthy way and adapt to life without their baby. Services provided include burial, assistance with funeral arrangements, mementos, literature and support groups, follow-up care and referrals for complicated grief. St. Vincent Foundation Nursing Scholarships promote nursing excellence by awarding approximately 20 scholarships to students who are pursuing an associate degree or a bachelor’s degree in nursing, as well as continuing education scholarships provided to current employees.




The Charity of Christ Impels Us St. Vincent Auxiliary Volunteer Service strives to enhance the health and well-being of patients, families, hospital visitors, employees and physicians; promote community awareness of St. Vincent; and raise funds through special activities to support hospital and community needs. St. Vincent volunteers serve in a variety of roles at St. Vincent Infirmary, St. Vincent North, St. Vincent Morrilton and in our clinics. Volunteers in our waiting rooms keep family members informed about the care and treatment of their loved ones. Other volunteers escort patients between departments and provide clerical support to the medical staff. Outside the walls of St. Vincent facilities, volunteers knit caps for the New Outlook Cancer Recovery Program and make beautiful handmade smocked gowns for our Perinatal Bereavement Program.

Other opportunities for morning, afternoon, evening and weekend volunteering at St. Vincent include: • Gift Shop • Best Cellar Resale Shop • New Outlook Cancer Recovery Program • Guest Relations • Eucharistic Minister • Chaplaincy Service • Care Companion When Family Members Are Absent • Foundation Office • Information Desk • Intensive Care Assistant • Joint Academy Guest Relations • St. Vincent Free Clinics • Interpreter • Special Events and Fundraising • Oncology Infusion • Outpatient Desk • And any other place that matches your talents

St. Vincent gives back to our volunteers • New friendships • Flexible hours • Free Auxiliary patch • Free meal each day you volunteer • Free flu shots • Christmas gift from the hospital • Choice of uniform style • Special Christmas Awards Luncheon • Discount at hospital gift shops • Eligibility for St. Vincent fitness center • St. Vincent-sponsored Health Fairs • Bimonthly Auxiliary Luncheon • Monthly newsletter • Celebrations for Arkansas Volunteer Month and National Volunteer Week Auxiliary Fundraising Activities St. Vincent Auxiliary hosts many fundraisers throughout the year, one of which is the Best Cellar Resale Shop on the ground floor of St. Vincent Infirmary. This is a totally volunteerdriven project that sells gently used goods. The merchandise is donated by Auxiliary members, friends and local businesses. It is open to the public and serves our patients, families and employees.

Several times a year, the Auxiliary invites vendors to sell books, school supplies, linens and fine jewelry at the hospitals. Our volunteers assist the vendors with the arrangements, setup and checkout. ther fundraisers include Christmas Wreath O and Easter basket sales and the Bridgefest bridge tournament. How to become a St. Vincent Volunteer You can apply through our website at Mention any special skills you have or any particular area in which you would like to work. It costs only $15 a year to be a member of the St. Vincent Auxiliary, or you may become a lifetime member for $100! If you need a volunteer, please call our office at 501-552-3550. Breda M. Turner, Director Juanita Carr, CVM, Volunteer Coordinator St. Vincent Auxiliary and Volunteer Services







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