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Re Claims Reinsurance Claims and Loss Management NEW

– Taking It to the Next Level –

Date: September 15-16, 2010

Location: The New York Helmsley Hotel, New York, NY 15.5 NEW YORK CLE CREDITS

In 2004, the RAA developed ReClaims, a highly innovative reinsurance claims training seminar taught by industry claims professionals. Building on the success of this program, the RAA has designed an advanced curriculum to address the more complex aspects of the claims process—Reinsurance Claims and Loss Management: Taking It to the Next Level. This new and advanced program will provide the more experienced claims professional with the information required to assume increasing professional responsibilities within his/her current claims organization and to support aspirations for career advancement in reinsurance claims management. Specifically, the program will address: • Complex wording issues and claims are examined from the perspective of senior level claims managers and brokers; •

Handling/resolution of reinsurance disputes and commutations;

How the reinsurance claims function supports the profitability of every reinsurance organization; and,

“Hot Topics” facing reinsurance claims professionals.

Detailed case studies are an integral component of the course and will be facilitated by skilled reinsurance claim professionals and reinsurance counsel, providing hands-on experience in assessing and resolving complex reinsurance issues and claims. Advanced calculation workshops will offer realistic reinsurance billing scenarios. These facilitated discussions will illustrate the need for detailed examination of various types of loss and expenses in accordance with contract terms. Who Should Attend Claims professionals from insurer, reinsurer and broker companies; underwriting professionals; attorneys specializing in reinsurance; financial professionals; auditors; actuaries; consultants; and regulators/staff. Re Claims is a core course of the Re Scholar program curriculum. Attendees of all Re Ed programs are encouraged to attend Re Claims as a step towards achieving Re Scholar certification.


AGENDA Reinsurance Claims and Loss Management: Taking It to the Next Level NEW IN 2010 – ADVANCED AGENDA 4:30 p.m.


Hot Topics Breakout Sessions

7:30 a.m.

Registration/ Breakfast

• Climate Change

8:30 a.m.

Welcome and Introduction

• Green Building and Risk Management: What Reinsurers Need to Know

8:45 a.m.

How Claims Work Within the Corporation: An Interdisciplinary Approach

• Following the Money Trail: How Side-A D&O Policies Are Changing the D&O Underwriting and Claims Landscapes

Panel Presentation with Actuary, Underwriter, and Claims Professional’s Perspectives 9:45 a.m.

How Does a Treaty Respond to Complex Claims? Discussion focuses on contract clauses that present the most challenges: LAE, XPL/ECO, Reinstatement Premium, AADs, Loss Corridor, Reports and Remittances, Special Acceptances, Commutations, Sunrise/Sunset, Territory, Offset Clauses, Access to Records, Confidentiality, Net Retained Lines.

5:30 p.m.

THURSDAY, SEPTEMBER 16, 2010 7:30 a.m.


8:30 a.m.

Identifying and Handling Potential Reinsurance Coverage Disputes An overview of the most frequent issues in reinsurance coverage disputes will be presented, including:

11:00 a.m. ABC Insurance Company Case Study

• Discovery of Reinsurance

Participants will break into small groups to analyze a claim fact. The case study will address the application of contract clauses. The groups will be facilitated to maximize the benefits of this analytical and learning process.

• Extra-Contractual Obligations/Excess of Contract Limits • Access to Records • Notice of Loss


Buffet Lunch

1:00 p.m.

ABC Insurance Company Case Study (Continued)

2:00 p.m.

Complex Case Management

• Is the claim covered by the reinsurance contract? • Aggregation & Number of Occurrences • Allocation

This session focuses on complex case management from a reinsurance claims perspective. The nature of reinsurance often involves managing high value claims, requiring the claims professional to understand the legal and business implications of coverage issues on both insurance and reinsurance contracts. As cases develop, the insurance and reinsurance claims professionals need to evaluate, develop and implement strategic solutions to resolve complex matters, while working closely to insure appropriate settlements and timely recoveries. Discussion will include the essential elements of both Excess of Loss and Pro-Rata contract claims. The following will be included in the discussion:

3:30 p.m.


• Cradle to Grave

• Aggregation

• Finding Coverage

• Underlying Disputes

• Understanding Intent

• Utmost Good Faith

• Access to records

• Contract Compliance

• Allocation

• Follow the Fortunes

Show Me the Money Calculation Workshop

• Dispute Resolution 10:00 a.m. KGM Re Case Study Participants will break into groups to analyze claim facts, application of contract clauses and reinsurance billing. The breakout groups will be facilitated to maximize the benefits of this analytical and learning process. Noon

Lunch - Working Box Lunch

1:00 p.m.

Case Study Wrap-Up Discussion

2:00 p.m.

Hot Topics Breakout Sessions • Exposure to Insurers/Reinsurers From the Deepwater Horizon Oil Spill • Introduction to Commutations • Nanotechnology - “It’s NOT the Next Asbestos”

3:30 p.m.

Staking a Claim to Excellence: Insurer/Reinsurer Partnership Claims Contribution to the Bottom Line

4:30 p.m.


Re Claims Learning Objectives: • Expand contract interpretation skills to ensure a more comprehensive claim evaluation and acceptance. • Examine contracts at a reinsurance program level to see how different contracts work together and clauses interrelate. • Learn key steps in reviewing and analyzing complex claims to maintain the integrity of the potential coverage. • Develop a more sophisticated approach to case management, monitoring claims activity and its financial impact on all parties to the contract. • Evaluate ceding company claims and claims management. • Impact your company’s results with a broad understanding of the claims “touch points” in the reinsurance transaction.

CONTINUING EDUCATION 15.5 NEW YORK CLE CREDITS CPE CREDIT: Attendees at the 2009 ReClaims seminar were awarded up to 15.5 CPE credits. State boards of accountancy have final authority on the acceptance of individual courses. The Reinsurance Association of America is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: The RAA is a licensed sponsor with the New York State Board of Public Accountancy. The RAA is registered with the Society of Financial Examiners (SOFE) and the Insurance Regulatory Examiners Society (IRES) as an approved provider of continuing education credits. CPCU CPD CREDITS: Continuing Professional Development (CPD) credits are authorized by the CPCU Society under the Continuing Professional Development program for CPCUs. CLE CREDITS: Continuing Legal Education (CLE) credits are authorized by state bar associaions and are available for most states (may vary according to state rules and regulations). Re Claims includes Ethics credits. For more information on administrative policies such as complaint and refund, or for information regarding RAA’s financial hardship policy, please contact our offices at or 202.638.3690.

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Reinsurance Education Institute SPEAKERS

“STEP UP TO THE NEXT LEVEL. Expand your Reinsurance Claim knowledge with this dynamic informative and advanced program for the experienced Reinsurance Professional.” Edward Ellis, Vice President, Claims Alterra Capital “The must-attend reinsurance claims education course for 2010. Designed to educate and challenge the motivated claims professional.” Kenneth Graham, Senior Vice President, Business Unit Claims Manager Partner Re US “This new course is designed to “take it to the next level” by taking a deeper look at the issues and providing more challenging real-world case studies and workshops to help you build the expertise needed for career advancement. Hear from top law firms about dispute resolution, commutations, current issues and hot topics. If you are committed to advancing your reinsurance claims career, don’t miss this great learning opportunity.” Dave Hughes, SVP Claims XL Reinsurance America

Ellen R. Clarke, Partner, Mendes & Mount Marsha A. Cohen, SVP & Director of Education, RAA David J. Creagan, Partner, White & Williams Michael B. Curan, AVP, Claims Specialist, AXIS Re Robert W. DiUbaldo, Associate, Edwards Angell Palmer & Dodge Jennifer R. Devery, Partner, Crowell & Moring Edward S. Ellis, VP Claims, Alterra Capital Kevin G. Flynn, Equity Partner, Mendes & Mount Michael Frantz, SVP, Reinsurance Division, Munich Re Marina Gass, AVP, AXIS Re Frederic J. Gindraux, SVP, Head APH Center, Swiss Re Michael H. Goldstein, Partner, Mound Cotton Wollan & Greengrass Kenneth Graham, SVP, Partner Re Nicole Blanche Guerin, VP, North American Claims, Towers Watson LLoyd A. Gura, Partner, Mound Cotton Wollan & Greengrass Gregory S. Hoffnagle, Associate, Edwards Angell Palmer & Dodge David J. Hughes, SVP & Manager - Claims Division, XL Re America John Intondi, EVP, Insurance Claims, AXIS Insurance Deirdre G. Johnson, Partner, Crowell & Moring Robin A. Kelly, VP–Client Support Services, Guy Carpenter Beth Levene, SVP, Claims, Transatlantic Re Paul A. LiCausi, SVP, Swiss Re Kevin J. Markowski, EVP, AXIS Re John F. McCarrick, Partner, White & Williams Anthony J. Mormino, SVP & Senior Legal Counsel, Swiss Re Carol Ann O’Dea, SVP, Director of Claims, Partner Re Eridania Perez, Partner, Dewey & LeBoeuf William B. Poppleton, Managing Director, Aon Benfield Patrick J. Queally, SVP, Guy Carpenter Marybeth M. Rice, VP, Partner Re Ronald R. Robinson, Exec. Partner, Berkes Crane Robinson & Seal LLP Louis J. Schwartzberg, AVP, Towers Watson David A. Silva, Partner, Mound Cotton Wollan & Greengrass Thomas Smith, SVP & Head of Actuarial Pricing, Partner Re Leah A. Spivey, VP, Munich Re Susan A. Stone, Partner, Sidley Austin Robert W. Tomilson, Senior Counsel, Thorp Reed & Armstrong Mark Wade, EVP, Chief Claims Officer, Arch Re

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Reinsurance Education Institute REGISTRATION FORM


Reinsurance Claims and Loss Management:

The registration fee includes program materials, breakfasts, refreshment breaks, lunches, and evening reception. All attendees must be pre-registered.

Taking It to the Next Level September 15-16, 2010, New York, NY Full Name










City/State/Zip _______________________________________ Country






CE Credits: I would like to receive continuing education credits for: [ ] CPE [ ] CPD

Mail the completed form in this brochure to the RAA at 1445 New York Ave., NW, 7th Floor, Washington, DC 20005; or Fax to 202.638.0936; or Register online at (Education). Accommodations: The New York Helmsley Hotel is offering attendees a special rate of $260 single/double. The hotel is located at 212 East 42nd Street, New York, NY. Contact the hotel at 212.490.8900 to make your reservation. Ask for the Reinsurance Association of America Re Claims Room Block. (Rate expires August 16.) Program/Registration Inquiries: Contact 800.259.0199 or e-mail

[ ] CLE in the state of ________________.

Payment is enclosed for: _______ $1295 Early bird registration discount by 8/04/10 _______ $1350 Registration _______ $1250 RAA Association Partners _______ $1200 RAA Members _______ $ 650 Regulators Payment method:

“The must-attend reinsurance claims education course for 2010. Designed to educate and challenge the motivated claims professional.� Kenneth Graham, Senior Vice President, Business Unit Claims Manager Partner Re US

Check or money order enclosed/payable to the Reinsurance Association of America (US$ only) Credit Card (Circle One)

Master Card



Name on Card: _______________________________________ Card Number: _______________________________________ Expiration Date:_______________________________________ Authorized Signature: __________________________________ Cancellation Policy: Seminar cancellations must be made via email to or fax to 202.638.0936. Full refunds will be issued for cancellations received by August 20, 2010. No refunds will be issued after that date; however, substitutes are welcome.

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Reinsurance Claims and Loss Management: Taking It to the Next Level  

Reinsurance Claims seminar