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DESTINATIONS • • • • • •

SITTTSL001A - Operate an online information system SITTTSL002A - Access and interpret product information SITTTSL003A - Source and provide international destination information and advice SITTTSL004A - Source and provide Australian destination information and advice SITTTSL005A - Sell tourism products and services SITTTSL006B - Prepare quotations

Integrated delivery and assessment

Unit outline and assessment guide

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ASSESSMENT • Assessment Criteria – Blackboard •

http://southbank.blackboard.com/webapps/login

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Australian itinerary presentation Information Systems search Sales Oral Sales Interview Role Play Individual Quote Major Research Project with Presentation Workbooks – Submit

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OVERVIEW • • • • •

Source product & destination information Interpret product & destination information Explain information to clients Sell products Quote prices

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What Information?


INFORMATION? • • • • • • • •

Geography Prices Visa/Passport Insurance Sightseeing Transport Weather Food / drink

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Culture Geography Weather Accommodation Language / Culture Security / Safety / Health issues etc…………………

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WORLD GEOGRAPHY • Map – Blackboard Interactive

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TIME ZONES • 15 degrees = 1 hour • Always use local times on docs. • Automatically calculated by CRS.

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IATA AREAS • AREA 1 – THE AMERICAS • AREA 2 – EUROPE, M.E., AFRICA • AREA 3 – ASIA / AUSTRALIA • Used for airfare construction http://iata.org/index.htm

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GEOGRAPHY • IATA – International Air Transport Association http://www.iata.org/index.htm • “IATAN TRAINING SESSION “Everything you ever wanted to know about geography”

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1 powerpoint intro week1(1)(1)  

Destinations slides Week 1