2018-2019 Annual Report

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Financial Summary

Board Members Executive Board (12/18-6/19)

Revenues - $5,433,943 Federal Funds $4,604,063

General Fund $178,044

State Funds $242,537 Local Funds $409,299

Expenditures - $5,466,733 Transportation $169,046 Workforce Development $1,762,378

Johnny Riddle, Chair Valerie Jaynes, Vice Chair Mark Evans, Secretary Chris Jones, Treasurer Dennis Aldridge Dale Baldwin Gary D. Blevins Jim Blevins Rennie Brantz Renee Castiglione Theresa Coletta Russell Ferree Larry Fontaine Vern Grindstaff Darla Harding Gunther Jochl Robert L. Johnson Mark Johnston Brenda Lyerly Doug Matheson Todd McNeill Paul Robinson, Jr. Sandra P. Simmons Jesse Smith Larry Turnbow Charles E. Vines Joel Whitley

RPO Rural Transportation Advisory Committee

Local Activities $253,769 Economic & Community Development $530,871

Area Agency on Aging $2,750,669

Charles E. Vines, Chair Johnny Riddle, Vice Chair John Brady Rennie Brantz Billy Clarke Vern Grindstaff Robert L. Johnson Mark Ledford Brenda Lyerly Bunnie McIntosh Todd McNeill Brian S. Minton Larry Prince John Reeves Sue Sweeting Woody Young

High Country Workforce Development Board Bryan Peterson, Chair Jeff Dryer, Vice Chair Susan Banks Cathy Barr Mike Birkmire Jane Blackburn Tara Brossa Dale Caveny Amy Crabbe Brittany Daemer Paul Demmink Richard Gambill Hayden Gibson Nate Griffin Ed Hinson Jonathan Huskins John Lyons Lynette Orbovich Dr. Terry Rawls Sam Ray Scott Reece Felicia CUlbreath-Setzer Melissa Soto Christy Wilson Debbie Woodard

Annual Report

July 1, 2018- June 30, 2019

Senior Tar Heel Legislature / Regional Advisory Committee [Alleghany] Patricia Polley Tom Smith [Ashe] Charles Caudill Louise Caudill [Avery] Rachel Deal Ina Winters [Mitchell] Norma Duncan Charles Duncan [Watauga] Pat Coley Ed Rosenberg


[Wilkes] Kenneth Foster Ormond Loomis

Return on Investment for every $1 in Membership Dues

[Yancey] Vacant

$10,527,956 total State and Federal Funds Leveraged / $123,941 Total Dues = $84.94 ROI

Thank You Board Members. Your time and effort spent on these boards are a critical component to our success. We appreciate your dedication!



Equal Opportunity Employer

Area Agency on Aging Home & Community Care Block Grant (HCCBG) Program • Congregate and Home • Hours of Legal Assistance: Delivered Meals Served: 917 173,851 • Total People Served: 2,896 • In-Home Aide Hours • People Served at or Below Served: 32,891 Poverty Line: 1,400 • Transportation Trips: • Region-wide HCCBG 29,307 Allocation: $1,881,001

1 Unit = 1 Meal (Home Delivered Meal, Congregate Nutrition), 1 Trip (General Transportation), 1 Hour (In-Home Aide Services) *www.longtermcare.acl.gov

Evidence-Based Health Promotion • 12 classes offered • 224 people enrolled (started class) • 109 people completed class • 16 new EBHP instructors trained

Classes Offered: • A Matter of Balance • Tai Chi for Arthritis and Falls Prevention • Arthritis Foundation Exercise Program • Walk with Ease

Family Caregiver Support Program • 96 Vouchers provided • 321 requests for information and assistance • 86 clients directly connected to services

• 25 informational meetings conducted • 17 events to help raise awareness of family caregiving • 512 event attendees

Lifespan Respite Program* • 306 applications received *Program began in January 2017 • 226 vouchers awarded Long-Term Care Ombudsman Program • 544 technical assistance • 156 complaints • 204 visits to facilities • 103 cases MIPPA (Medicare Improvements for Patients and Providers Act) Grant • 10 newspaper advertisements and press release articles providing information about low income medication subsidies circulated to 64,000 readers • 5,000 fliers distributed to 12 independent pharmacies, community health centers, county health departments, and regional libraries

Planning & Development Critical Infrastructure • Wilkes Mulberry School Sewer Extension- $1,163,114 grant • Town of Burnsville Sewer Line Replacement $1,100,000 grant

• Watauga Broadband Expansion - $100,000 grant • Town of West Jefferson stormwater system mapping - $10,755 grant • Eight infrastructure grants administered

Economic and Community Development • Ashe County Livestock • Avery County CDBG Center Feasibility StudyNeighborhood $27,500 grant Revitalization - $610,000 grant • Town of Sparta Streetscape - $200,000 grant • Mitchell County CDBG Neighborhood • Town of Lansing Bicycle Revitalization - $750,000 & Pedestrian Planning grant Program - $25,000 grant • Town of Banner Elk WiFi • Ashe County Project $32,827 grant Conductor - $100,000 grant • Four Economic • Wilkes County CDBG Development grants Neighborhood administered Revitalization - $634,500 grant • Town of Banner Elk Pedestrian Plan Update • Yancey County Economic Development Plan Parks and Recreation • Crossnore Park • Bard Phase II Stream Improvements - $5,000 Restoration - $209,000 grant grant • Wilkesboro Cub Creek Park • Alleghany County Parks & Improvements - $153,920 Recreation Comprehensive grant Plan • Yancey Ray-Cort Park Improvements - $250,000 grant Public Safety • Yancey County E-911 GIS • Wilkes County E-911 GIS Maintenance Maintenance • Watauga County E-911 GIS • Wilkes County Fire Maintenance Insurance & Tax District Mapping Other Planning and Technical Assistance • Provided staff to serve as • Mitchell County interim planner for the Comprehensive Town of North Wilkesboro Transportation Plan • Town of Lansing Land Use • Town of Boone Council/ Plan Planning Department Retreats facilitation • Town of Wilkesboro annexation record updates

Workforce Development Workforce Innovation and Opportunity Act (WIOA) Services • Total # of individual customers receiving services through NCWorks.gov and NCWorks Career Centers: 7,776 • Average # of services provided to each customer: 9 • Total # of individuals receiving intensive services: 559 • 178 Youth º 97 Training Services Provided º 50 Earned Credentials º 44 Participated in Work Based Learning

• 381 Adults and Dislocated Workers º 194 Training Services Provided º 121 Earned Credentials º 7 Received On-the-Job Training

• 78 Career Center Hosted Hiring Events Largest Training Sector: Healthcare Workforce by the Numbers • 985 ­High Country employers were served by the NCWorks system • 9,247 services were provided to High Country employers through the NCWorks system • 2,880 local jobs were posted using NCWorks Online • 7,728 referrals were provided for posted jobs • 3.85% - average unemployment rate for the year • 77 individuals completed Working Smart Training

Other Projects/Accomplishments • Implementation of Finish Line Grants serving 96 community college students with financial emergencies • Received NCWorks Local Innovation Grant (Wilkes Partnership Group on Transportation)

• Received Maximize Carolina Grant (Mitchell County Chamber partnership)