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Published by the Region of Waterloo

Fall 2012


Innovating for a better future Waterloo Region has long had a culture of creativity that sets us apart as a centre of innovation in Ontario. As a community, we have embraced many innovations, from high-tech electronics to low-tech solutions to everyday problems. We pioneered blue box recycling, produced the first Canadian automobile and are home of the world-renowned BlackBerry. This tradition of innovation continues within municipal government. In fact, you may be surprised at some of the novel approaches the Region of Waterloo is taking to meet the needs of citizens in this community. Recently, two innovative Regional partner projects were recognized with leadership awards from the Canadian

Urban Institute. The STEP Home program received the Innovation Award for bringing together a unique collaborative of 12 programs through 10 agencies to provide options and supports to end persistent homelessness in Waterloo Region. In addition, the Accelerator Centre received the Global City Award for cultivating technology entrepreneurship and transforming Waterloo Region into a recognized cluster for innovation and commercialization within the hightech and information communication industries. The Region contributed $4 million toward the construction of the building and is active on the Board of Directors.

In August, the Region was also honoured by the Association of Municipalities of Ontario for a unique initiative that involves multiple transit authorities consolidating their purchasing of bus parts to get better pricing. You can read more about it on page 5.

The new bridge, designed by a team led by UW Engineering alumnus Bob Stofko, is a segmental post-tensioned concrete structure that will carry four lanes of traffic plus bicycle lanes and a mixed-use sidewalk on each side of the bridge. Segmental post-tensioned

bridges, first developed in France in the 1940s, are recognized for their efficient use of material and graceful form. Post-tensioning for the Fairway Road Extension Bridge is being supplied and installed by the Canadian division of the French firm that invented this technology. The new bridge requires no permanent piers in the river and is being erected using the segmental cantilever technique, pioneered in Europe in the 1950s, which requires

Join the discussion PAGE 4

The Region of Waterloo takes pride in finding innovative solutions to the challenge of providing a wide range of community programs and services while also remaining prudent with taxpayer dollars. Throughout this newsletter, you will read about a variety of innovative Regional projects, including the Fairway Road Bridge, light rail transit, waste management and TravelWise.

Modern bridge reflects an international heritage of innovation A history of innovation is embodied in the new Fairway Road Extension Bridge that will complete the Fairway Road extension from Zeller Drive in Kitchener to Fountain Street and Kossuth Road in Cambridge.

Garbage pickup – we need your input! PAGE 3

no temporary supports in the river. The contractor has retained one of Ontario’s most experienced construction engineers, working with a segmental bridge building specialist from California, to carry out the meticulous engineering calculations required for this method of construction.

Help shape growth in Waterloo Region PAGE 5

Fly to Chicago


This type of construction is often used in Europe, but is less common in Canada. In fact, the Italian-designed Continued on page 2

HPV immunization PAGE 8

Comments or questions? Region of Waterloo Customer Service: regionalinquiries Tel: 519-575-4400 TTY: 519-575-4608

Alzheimer’s program now available in Cambridge The Region of Waterloo is proud to announce the grand opening of the Sunnyside Community Alzheimer Program in Cambridge.

Community Alzheimer Program (Cambridge), please contact the Community Care Access Centre at 519-748-2222.

Led by a qualified team of health care professionals, the program provides a stimulating and safe environment for people with mid to late stage Alzheimer’s disease and other dementias. Building on the abilities of each participant, the program offers music therapy, arts and crafts, horticulture, exercise programs, baking, reminiscing and community outings. Assistance is available for those who require support with meals, personal care and medication.

The Sunnyside Community Alzheimer Program (Cambridge) is operated by the Region of Waterloo and funded by the Waterloo Wellington Local Health Integration Network. For more information on the program contact Sunnyside Senior Services at 519-893-8494.

Rosie Stevens lives in Cambridge and her husband Dennis attends the new program. “I am astonished to see the care given to my husband. The staff are out of this world. They have patience and understanding of this disease, and without them we would be lost,” Rosie said. “Dennis is a lot better when he comes home after his outings. He sometimes brings home a craft project, his face lit up with pride as he shows me his work. Thanks a million for this program.” The program is open Monday, Wednesday and Friday from 9 a.m. - 2:30 p.m. The cost is $15 per day

Open House Sunnyside Community Alzheimer Program (Cambridge)

which includes a hot lunch, snacks and beverages. Transportation is available upon request for an additional cost. To register for the Sunnyside

Sharing information on Ontario Works In March 2012, the Region of Waterloo and community representatives hosted a forum for Ontario Works participants at Kitchener City Hall. The purpose of this unique forum was to provide participants with information on the benefits and services available to them.

What can we do for you today?

2 to 4 p.m. 150 Main Street, Cambridge, 2nd Floor

Sunnyside Health & Wellness Fair Saturday, October 20, 2012 ⽦ 10 a.m. - 2 p.m. • More than 20 information booths on osteoporosis, arthritis, physiotherapy, heart health, diabetes, brain and hearing health, optometry and more n missio d A e e Fr ts of and lo g. parkin

• Health care professionals will answer your questions • Have your blood pressure and bone density checked • Enjoy a free massage • Watch foot care demonstrations • Tour the state-of-the-art exercise facility designed specifically for older adults Sunnyside Campus, 247 Franklin Street North, Kitchener

Regional staff from Employment and Income Support provided a brief overview of Ontario Works. This presentation was videotaped and is now available at People were then invited to meet Regional staff and a wide range of community agencies to learn more and ask questions. The services present included the Ontario Disability Support Program, Opportunities Waterloo Region, YMCA Immigrant Services, Regional Housing, Northern lights, Lutherwood, and The Working Centre. More than 80 Ontario Works participants attended the forum. A working group is looking into ways to share information with larger numbers of participants.

Tuesday, October 23, 2012

Dennis, a participant at the new Sunnyside Community Alzheimer program in Cambridge.

Continued from page 1 orange “form traveller” system being used at Fairway Road was shipped to Canada after completing work on a bridge near Prague. Post-tensioned bridges are known for their durability, and the Fairway Road extension bridge incorporates several other innovations that will give this bridge a long life. For example, concrete surfaces subjected to salt splash are being reinforced with advanced composite glass fibre reinforced polymer. The road and bridge are scheduled to open in late October or early November and are expected to serve the travelling public for at least 100 years.

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Garbage pickup could change – we need your input! The Region’s Waste Management division is working on a new Waste Management Master Plan study. This plan will guide the development of Waste Management programs and services for the next 20 years. With the help of a consultant team, we are examining our existing programs and finding new and innovative ways to keep more garbage out of our landfill. We’re also looking at what we might do with our leftover garbage once the landfill is full. When it comes to keeping garbage out of our landfill, the most effective programs need your support and participation at the curb. Residents of Waterloo Region are some of the best in the province when it comes to saving space in our oneand-only landfill, so who better to advise us on ways to improve? Some ways other municipalities

are reducing garbage going to landfill include: • Standardized limits on the number of bags you can put out on garbage day; • Collecting blue box and green bin materials weekly, but leftover garbage every second week; and • Adding curbside collection services for other recyclable items like mattresses or carpet. We’re looking for your input on any and all ways that we can reduce the amount of garbage going into our landfill. Join us at one of our public information events the week of October 22 (see sidebar for a complete list of events and details). Our programs require your participation for success, and we hope to hear from as many residents as possible.

What do we do when the landfill is full? Through the blue box, green bin, and other diversion programs, we keep reducing the amount of waste that needs disposal, but we’re always going to need a home for our garbage. It’s time to start thinking about what we’re going to do with our leftover garbage when the landfill is full. While 15-20 years of remaining landfill life seems like a lot, it can take up to ten years to approve, site and build a new waste facility, which is why we’re starting now.

October 22 (see sidebar for a complete list of events and details) to learn more about disposal technologies and share your thoughts on what might be the best answer for Waterloo Region.

There have been some exciting innovations in garbage disposal technology over the years, and we recognize the need to view garbage as a valuable resource, rather than a by-product. Over the next few months, consultants will look at options for future garbage disposal, and evaluate the different technologies for staff and Council. We’d like to hear from residents on what they think of these potential solutions for our waste. Join us at one of our public information events the week of

Why a new Master Plan? A Master Plan is the Region’s way of setting strategy and direction for programs and services. The original Waste Management Master Plan, written in 1986, was followed by the Recycling Implementation Plan (1987), and the Waste Reduction Master Plan to the Year 2000 (1992). The majority of suggestions in those plans have all been successfully implemented. It’s time for a new Waste Management Master Plan, one that considers the new waste management technologies available, and the projected growth and needs of Waterloo Region. Part of the Region’s Strategic Plan includes a directive to “Reduce the amount of waste going to landfill,” and the new Waste Management Master Plan will include recommendations to support this goal.

Public Information Events All Public Information events run from 5 p.m. to 8 p.m. For more information, please visit

Monday, October 22 Knox Presbyterian Church 50 Erb Street West, Waterloo

Tuesday, October 23 Elmira Lions Hall 40 South Street West, Elmira

Wednesday, October 24 Kitchener Memorial Auditorium 400 East Avenue, Kitchener

Thursday, October 25 Calvary Assembly Church 127 Hespeler Road, Cambridge

What can we do for you today?

Landfill tours Saturday, October 20, 2012 9 a.m. to 1 p.m. Free, one hour guided bus tours of the Waterloo landfill To book a spot call 519-883-5100 ext. 3810 or email

Get up close to landfill equipment and collection trucks! See where your garbage goes! Find out how we turn green bin organics into compost!


Watch u sor t y s o ur recycl i n g!

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Connecting to the future A lot has happened since Regional Council approved the recommended procurement and delivery option of Design-Build-Finance-OperateMaintain (DBOFM) for rapid transit earlier this year. With the required Transit Project Assessment (TPA) completed, the Region received final approvals from both the federal and provincial governments and hired Parsons Brinkerhoff to serve as the General Engineering Consultant (GEC). For a project of this size, it is likely that a number of contractors, known as a consortium, will pool their

expertise and resources together to bid for the DBFOM contract. The consortium will be identified through the Region’s procurement process that includes two phases. Request for Qualifications (RFQ) is currently underway and Request for Proposals (RFP) from the shortlisted consortiums will begin next spring. The approved consortium will be announced by 2014. Also in 2014, the adapted bus rapid transit (aBRT) service from Ainslie Street Terminal in Cambridge to Fairview Park Mall in Kitchener will begin

operating. Construction of the light rail transit (LRT) line between Fairview Park Mall and Conestoga Mall in Waterloo will also get underway, with service set to start in 2017. The Region is committed to reaching its rapid transit milestones. Over the next few months, watch for updates on the new LRT vehicles. Stay connected by visiting

What can we do for you today?


2013 DBFOM option approved TPA approved GEC hired Region issues RFQ

U Region issues RFP U Consortium hired

2017 U aBRT service launches U LRT construction begins

U LRT service launches



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Join the discussion! Help shape the future of transportation in Waterloo Region How will rapid transit fit into our community? What are the best uses for the land at the King/Victoria Transit Hub to bring the greatest benefits to the community? When will the reconstruction of King Street be completed? How can we make it easier for residents and visitors to walk, cycle and roll around our communities? These are just some of the questions the Region of Waterloo, our municipal partners and the community have been working together to answer as part of the many planning initiatives now underway to find innovative solutions to meet our future transportation needs.

But our work isn’t done yet! This fall and winter, we will need your input again on several key projects: • After a year of study and consultation, the Region’s Active Transportation Master Plan, Walk Cycle Waterloo Region, is almost done. In November, we will need your input again on the final walking and cycling networks as well as the draft Action Plans we need to put the network in place. Please visit for more information. • The Community Building Strategy will provide the Region with a framework that will help us find new and innovative ways to realize the benefits rapid transit will bring to our community. In November, we’ll have the final strategy ready for public input. Please visit our

website at to learn more about the Community Building Strategy and how you can get involved. • Work is continuing on the many studies and initiatives underway to get the King/Victoria Transit Hub site ready for redevelopment over the next few years. The Region has submitted a formal application to the City of Kitchener to change its Official Plan and Zoning Bylaw to allow for the full range of land uses we may want to consider at the site. The City of Kitchener is now reviewing our application and will hold a formal public meeting this winter to get your input. Please visit for more information about the ongoing work at the Transit Hub.


VICTORIA Transit Hub


Travel on GRT with confidence and comfort

Grand River Transit (GRT) can take you from Cambridge all the way to Elmira. Do you want to try it out but aren’t sure how it all works? Are you new to our community? Has it been a long time since you took a bus? Do you use a wheelchair and would like to see if GRT buses work for you? We can help!

also teach yourself with our online how-to videos. GRT also offers “train the trainer” workshops for local agencies.

GRT offers TrainingPLUS, a new program designed to help you learn about GRT, whether it is a quick lesson on how to use our trip-planning tools or more intensive support to learn how to use the system.

By 2013, all GRT buses will be accessible to people with mobility challenges. Drivers lower the front of the bus to the height of the curb so you can walk right in. A ramp can be extended onto the sidewalk so that customers can drive their wheelchair or small scooter easily onto the bus, and park in the priority seating area reserved for customers with a disability. There are no stairs to climb on these lowfloor buses.

Training can be tailored to meet your specific needs one on one, or delivered to your friends and organizations through group orientations. You can

TrainingPLUS will help you get comfortable accessing and traveling on GRT. For more information, call 519-585-7555 or visit

Innovating to save you money The Region of Waterloo along with six other southern Ontario municipalities recently received the 2012 Peter J. Marshall Innovation Award from the Association of Municipalities of Ontario (AMO). The award recognizes a unique initiative that involves multiple transit authorities consolidating their purchasing of bus parts through a single North American supplier. Quite simply, the transit authorities work together to purchase bus parts in a coordinated fashion in order to get better pricing through large orders. This process also reduces administration costs, increases efficiency and reduces the supply chain’s carbon footprint. The Region of Waterloo’s transit system, Grand River Transit, has a fleet of 218 buses with two garages, providing over 19 million passenger trips per year.

What can we do for you today?

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Region partners with local business to find innovative transportation solutions A program developed by staff at the Region of Waterloo to encourage employees to walk, cycle or take transit to work to reduce parking demands is now being used by a growing number of businesses across Waterloo Region. The Region launched the TravelWise Transportation Management Association in January 2012 to share the successful program with other employers. The program began with 15 participating companies. That has since grown to 17 companies and is expected to grow to 20 by 2013. TravelWise helps employees find innovative solutions to their daily commute, encouraging them through education and incentive programs to try walking, cycling, transit, carpooling or a combination of these to get to work instead of driving alone. It also provides employees with carpool matching services, an emergency ride home program and a corporate pass for Grand River Transit.

The Region of Waterloo wants you to “learn the turn” with its 2012 Roundabout education campaign. This year, it’s back to basics with a video that focuses on roundabout essentials and answers the ultimate question, “How the heck do you drive in a roundabout?” This video takes viewers step-by-step through the rules of roundabouts. It covers the meaning of roundabout signage, signaling, pedestrians, and trucks in roundabouts. The video was produced to reach a variety of audiences and has been distributed widely to libraries, high schools, driving schools, insurance companies and local businesses. It can also be viewed in its entirety or in smaller “chapters” on the Region’s roundabout website,, or on the Region’s YouTube Channel at Since 2004, roundabouts have been an important part of our roadway landscape in Waterloo Region. These circular intersections improve road safety, manage increased traffic demand and help improve air quality by eliminating unnecessary stops and idling. To order a copy of the video, please contact the Region of Waterloo at 519-575-4558 or email


The benefit for employers is reduced demand for employee parking, not to mention more active and productive employees. Participating employees have benefited financially with $8,000 plus in fuel savings since TravelWise launched. They have also collectively reduced more than 10,000 drive-alone trips since January, accounting for 15,000 kilograms of reduced greenhouse gas emissions. If you would like your company to participate in TravelWise, go to our website at

Region of Waterloo celebrates 11th annual National Housing Day The Region of Waterloo will be celebrating the 11th Annual National Housing Day on November 15, 2012.

reception with refreshments will be held following the formal celebrations in the foyer

Each year, National Housing Day celebrates innovative progress being made towards housing issues throughout Waterloo Region. With over 10,500 Community Housing units either owned or overseen by the Region of Waterloo, National Housing Day will be “Celebrating Housing Excellence in Waterloo Region.”

For more information and event updates, please visit:

Through numerous partnerships with builders, developers, housing providers and private landlords, the Region of Waterloo is able to offer programs such as Community Housing (affordable rental housing) and Affordable Home Ownership. These programs ensure that housing is available to individuals and families who cannot afford to live in private market housing.

What can we do for you today?

National Housing Day celebrations will take place from 9 to 11 a.m. in the Region of Waterloo’s Council Chambers at 150 Frederick St. in Kitchener and will feature guest speakers and award presentations. A

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Order a Chicago deep-dish pizza . . . for pick-up!

Picture yourself travelling from Waterloo Region to Chicago, on a 1 hour-10 minute flight! American Eagle, the regional affiliate of American Airlines, now provides twice daily nonstop service between the Region of Waterloo International Airport and Chicago O'Hare International Airport. Once you’ve landed at O’Hare, take advantage of the CTA Train which is located right in the terminal, and you’ll be in the heart of downtown Chicago in just 30 minutes. While there, take in a Cubs game, try Garret’s famous “Chicago Style” popcorn, visit “The Bean” and shop ‘till you drop. For passengers looking to travel to other destinations,

consider using Chicago as a hub to connect. American Airlines provides connections through O’Hare to over 250 cities in 40 countries worldwide. As the cooler weather approaches, this makes travelling South so much easier! If you prefer to travel West, fly WestJet from Waterloo Region to Calgary non-stop daily – minus the stampede. Don’t forget our Nation’s capital, Bearskin Airlines provides multiple flights daily flights between Waterloo Region and Ottawa. Visit for more information or contact your travel agent to book.


Get the facts on water softeners The Region of Waterloo has collaborated with the City of Guelph to create a website dedicated to informing homeowners about water softeners. The site provides important information you should know before purchasing a water softener. With a lot of inaccurate information about water softeners in the marketplace, this site will help identify important factors in selecting a water softener, such as sizing, salt and water usage and available technologies. Salt and water use testing results on a variety of water softeners are available on the site to promote ones that use less salt and water. These softeners help keep sodium and chlorides out of water flowing to wastewater treatment plants and help reduce water consumption and extend our drinking water capacity. One common mistake people make with a water softener is to improperly program the softener’s hardness setting. The website offers water hardness maps for Waterloo Region and Guelph. Residents can locate their home on the map and find the hardness of the water at that specific location. For more information on water softeners, please visit, or call 519-575-4757 x3558.

Unconventional Thinking: Innovation in Waterloo Region Learn about innovation in our community at the Waterloo Region Museum. For many years, people living and working in Waterloo Region have developed and embraced innovations. Whether they are solutions to old problems, high-tech electronics or social programs, this culture of creativity and invention sets Waterloo Region apart as a centre of innovation in Ontario. From the LeRoy, the first Canadian production car, to the Lee-Enfield Rifle and, of course, the BlackBerry, Waterloo Region has a rich history of innovation that continues to this day. This exhibit is open for a limited time and will close in early 2013. For more information, visit or call 519-748-1914.

What can we do for you today?

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MUSEUMS MEMBERSHIP PROGRAM Membership offers huge savings with unlimited admission to all Region of Waterloo owned and operated museums for the whole year! Enjoy savings, fun, special events, learning opportunities, gallery exhibits and more at the following Region of Waterloo Museums: Waterloo Region Museum, Doon Heritage Village, Joseph Schneider Haus, McDougall Cottage For more information, visit or call 519-748-1914.



COUNCIL CONTACTS REGIONAL CHAIR Ken Seiling 519-575-4585 (R) COUNCILLORS CAMBRIDGE Jane Brewer 519-575-4404 Ext. 3402 (R) 519-653-3315 (H) Doug Craig 519-575-4404 Ext. 3404 (R) 519-740-4517 Ext. 4215 (W) Claudette Millar 519-575-4404 Ext. 3408 (R) 519-621-7202 (H) KITCHENER Tom Galloway 519-575-4404 Ext. 3401 (R) 519-578-2112 (H) Jean Haalboom 519-575-4404 Ext. 3406 (R) 519-748-1508 (H) Geoff Lorentz 519-575-4404 Ext. 3413 (R) 519-741-1494 (H) Jim Wideman 519-575-4404 Ext. 3409 (R) 519-576-5150 (H) Carl Zehr 519-575-4404 Ext. 3403 (R) 519-741-2300 (W) NORTH DUMFRIES Rob Deutschmann 519-575-4404 Ext. 3407 (R) 519-621-0340 (W) WATERLOO Brenda Halloran 519-575-4404 Ext. 3400 (R) 519-747-8700 (W) Jane Mitchell 519-575-4404 Ext. 3411 (R) 519-886-9626 (H) Sean Strickland 519-575-4404 Ext. 3414 (R) 519-503-0613 (C) WELLESLEY Ross Kelterborn 519-575-4404 Ext. 3410 (R) 519-699-4611 (W) WILMOT Les Armstrong 519-575-4404 Ext. 3412 (R) 226-748-8971(C) WOOLWICH Todd Cowan 519-575-4404 Ext. 3405 (R) 519-669-0591 (H) General Fax for Council 519-575-4048

HPV vaccine to be expanded for high school girls Immunization is the best way to protect against HPV (Human Papillomavirus). Immunization protects young women from HPV strains responsible for approximately 70 per cent of cervical cancers. In Canada, cervical cancer is the second most common cancer in women between the ages of 20 to 44. The province is expanding Ontario’s Human Papillomavirus (HPV) Immunization Program to include a catch-up program for eligible females. Effective September 2012, female students who did not start or did not complete their HPV immunization series when they became eligible for the publicly-funded vaccine in Grade 8 (since 2007/2008 school year), may receive publicly funded HPV vaccine until the end of their Grade 12 year. In addition, a one-time catch-up program will be offered from September 2012 to June 2013 for females who were born in 1993/1994 who did not receive their vaccine in school or who have not completed their series and are no longer in high school. For more information about the catch-up program or on how to access this publicly funded vaccine, please call Region of Waterloo Public Health at 519-883-2007, option 6.

Fast facts: 䊳

Every year about 500 women are diagnosed with cancer of the cervix and about 140 die of this disease in Ontario The association between HPV and cervical cancer is stronger than the link between tobacco and lung cancer HPV is the most common sexually transmitted infection in Canada Other factors associated with an increased risk of HPV infection include: • • • •

Current and past tobacco use Previous infection with Chlamydia or herpes simplex virus Having immune suppression Having HIV

Valuing diversity and improving inclusion at the Region of Waterloo The Region is responsible for providing about 60 per cent of municipal government services in this community, and our new Diversity & Inclusion strategy will help ensure all residents have access to Regional services and programs. We are also working to attract and retain a skilled, talented and diverse workforce. A more diverse workforce better understands the needs of our community. Here are a just few of the things we are doing to value diversity and improve inclusion: • Taking our service to places where diverse people live, work and play. • Using inclusive, person-first language. • Seeking help from organizations and people who belong to or understand diverse communities. • Understanding barriers faced by citizens and how our actions impact them. • Ensuring our locations are easily accessible (for people with disabilities, for those taking transit, walking, cycling and driving.) Find out more about the Region’s Diversity & Inclusion strategy at Click on Regional Government, then Diversity & Inclusion.

Consider a career with the Region of Waterloo If you are interested in contributing to the development of your community, we invite you to consider a career with the Region of Waterloo. We continually accept applications for positions including bus operator, senior project manager, registered nurse, registered practical nurse and childcare teacher. For more information on how to apply and positions available, visit the “job opportunities” section at

TTY: 519-575-4608 W-work R-region H-home C-cell

Making a difference – every day 8

Region News Oct. 2012  

Region News is a community newsletter for citizens of Waterloo Region.

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