educate, discover, and make them aware of new capabilities for the subscriber and allow them to consume it. We also see the whole
subscriber in a real time fashion to be able to
The key benefits of a convergent billing environment for operators is really all about creating a subscriber-centric infrastructure.
aspect of analytics being critical as part of the convergence. In addition, I believe post-paid, pre-paid or a hybrid basis. INSIGHT: How is LTE enhancing TSTT’s strategy for growth? Ronald Walcott: LTE and LTE-Advanced speaks to enhance mobile broadband speeds. With UMTS HSPA+ the typical customer experience would be 500 kilobits to 1 megabit per second in terms of their broadband speeds. With LTE, you are talking about 7 megabits per second, 10 megabits per second, which is going to become normal expectations for consumers. It is with the enhanced broadband speeds where you can now do things like video streaming and music downloads. Therefore you will need to be able to provide the policies and have a billing platform that is flexible and robust enough to be able to support such a technological advancement. Lucas Skoczkowski: LTE provides unparalleled flexibility for what subscribers can use and how they consume services
from service providers. So it’s a big
and Redknee wants to help in the equation
opportunity for service providers on one
where we see value for our service provider
hand. It is also a big challenge because it
customers to achieve unparalleled quality in
puts a lot of pressure on the infrastructure
the market. But speed is really achieved by
they have today to be able to charge and
three things; a product that is configurable,
monetize the services in different ways
this is very critical because you can quickly
based on the combinations that subscribers
adjust and change the look and feel of
want. Real-time used to be nice to have,
your offering through flexible configuration.
under LTE it is a must have.
Second, is the ability to virtualize both within a country private or public cloud, regionally
INSIGHT: What does being fast mean to
or globally and that will allow you to be able
to take on and consume more app rates faster, allowing you flexibility of capacity
Ronald Walcott: The need for speed
and the ability to transact. Third is where it is
speaks to time to market - how quickly can
situated, so it’s all about the cloud.
we produce a new product or service? In order to have the speed to deliver we must
INSIGHT: How has your long-standing
have a partner particularly around billing.
relationship with Redknee helped to achieve
In addition, as a leading service provider we
must have the agility to be able to quickly offer new services or change and adapt the
Ronald Walcott: Redknee has been
offers we make, and we are happy that we
developing their technology roadmap,
are working with Redknee to achieve this.
particularly as a BSS provider, that is evolving with the technological changes. The
Lucas Skoczkowski: There is definitely a lot
telecoms industry is ever-changing and LTE,
of talk in the market about need for speed
or LTE-Advanced for example, continues to be challenging for us as a telecom operator to be able to provide a type of convergence and customer service. Redknee is very
operators should be able to do it either on a
We want to make our customers enjoy the benefits of a hassle free service – that is our mandate and Redknee is allowing us to be able to provide it. Ronald Walcott, TSTT
customer focused, which is another part of the way we want to move forward; we want to make our customers enjoy the benefits of a hassle free service – that is our mandate and Redknee is allowing us to be able to provide it.
By 2020, there will be over 30 billion THINGS connected to the Internet. It’s quickly becoming a world where the traditional concept of comm...