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BIFM TRAINING Stress at work: The PM Sig tackles the issues in a new programme of events
GROUPS
PM Sig sets events diary for 2011 The people management special interest group was launched in March this year. The group is currently putting together a programme of events for the year ahead with topics, such as motivation and stress, selected based on the results from our survey of BIFM members. One very exciting development is the use of webinars to deliver some of our events direct to your desk, so look out for the very first one which will take place in mid to late November. The topic is bullying and harassment – not a session on ‘how to’ but an examination of what can constitute bullying (with a challenge to us all to examine our own behaviour) and what the law requires of us, as i If you are attending TWM then join Liz Kentish and Ali Moran (chair of the People Management Sig) in an interactive session about the Power of Positive Thinking on Wednesday 6 October at 2pm in the FM Academy
MEMBERSHIP
What Grade of Membership is right for you? The BIFM have recently launched a new diagnostic tool on the BIFM website. This tool is the best way for you to determine which grade of BIFM membership you should apply for. If you are unsure of which grade is most relevant for you follow the simple steps and we will guide you to the most appropriate grade. To find out which Grade of Membership is right for you, whether for a non-member or current member upgrade, please visit the membership pages and click on “Which Grade is for me?”.
IN THE CHAIR Name: Liz Kentish Job Title: FM coach BIFM role: WiFM Sig chair Kentish has been elected to the BIFM board as special interest group representative.
56 | 30 SEPTEMBER 2010 | FM WORLD
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Dishing up the successful food service facility he staff restaurant often forms the social hub of the workplace and, if well managed, your catering operation can have a major impact on staff retention, well-being and productivity. But, as Tony Horton, CEO of Tricon Foodservice Consultants warns, delivering high street expectations against a trend towards reducing subsidy and costly space constitutes major risk and investment, and in order to add value to your foodservice operation it is essential that the FM understands all strategic and operational issues involved. Understanding this can spell the difference between success and failure. If you as an FM have recently been asked to take over responsibility for the catering contracts within your organisation, but have no prior experience in this field, your first goal is to gain a better understanding of the catering industry and what it means to be managing a successful contract. You need to appreciate the nature of catering operations and the key players involved, so that you may communicate with caterers and make preliminary assessments. BIFM Training has recently launched a new one-day Introduction to Catering Contracts course which next runs on 16 November. Those already managing the catering operation need to ensure optimal performance. Through a review of your own catering objectives, you need to define the foodservice brief and develop a strategy for continual improvement. It is essential to take an in-depth look at the operational, legal and financial aspects of the catering contract, and to have a greater awareness of the tendering process, the options and the potential pitfalls involved. Making Catering Contracts Work, on 17-18 November will show you how to do just that. It is also important to keep abreast of current trends, obstacles and opportunities, and making sure you regularly attend industry conferences is a good place to start. A special conference titled Cost Effective and Sustainable Corporate Catering on 6 October, running alongside Total Workplace Management, will examine how the current drive to reduce costs can be compatible with a move towards better sustainable employee catering. It is ideal for those wishing to hear from a range of credible speakers offering their insights on new developments and best practice within the field.
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i For more information or to book up for these courses contact us by calling 020 7404 4440, emailing info@ bifm-training.co.uk or visiting www.bifm-training.com
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