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CONTENTS/ 目录 13 61

RECHARGEasia

亚洲再生业

Message from the Publisher 卷首语

14

Buyer -- Seller Automation 买方与卖方的自动化过程

18

Interview with Frank Romano 专访行业专家 Frank Romano 先生

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By 郑西振 我国办公耗材行业自律功能的缺失与拓宽 China Office Consumables Market Lacks Self-Regulation

66

南京 . 高淳——起飞中的世界复印机产业之都 Nanjing, GaoChun - A Rising Star of the China Digital Printing Capital

By Ronelle Ingram

MARKETING TRENDS / 市场动态 Despite Strong Demand in Emerging Markets, Worldwide Hardcopy Peripherals Shipments Decline 7.4% in the First Quarter of 2012 尽管新兴市场需求旺盛,全球硬拷贝设备市场 2012 年第一季 度的出货量仍下降了 7.4%

24

Pad vs. Print 苹果平板电脑技术对打印市场未来发展的影响

24 70 26

Memjet Legal Battle Settles Memjet 的法律之战尘埃落定

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MSE Announces Integration with Digital Gateway's e-automate Software MSE 公司宣布采用 Digital Gateway 公司的数字集成管理软件

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Cartridge World Adds Printers to Its Eco-Friendly Product Line Cartridge World 扩展其环保产品生产规模

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Katun Announces Integration with ECi DDMS Katun 公司宣布兼并 ECi DDMS 公司

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Preton Launches SaaS Edition of PretonSaver for MPS Providers to Optimize Toner Consumption Preton 公司为 MPS 服务推出优化级墨粉产品

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Seine Appoints Marubeni as Master Distributor for Pantum Printers in Central & South America 赛纳公司委托 Marubeni 作为奔图在中南美洲的独家经销商

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富美科技荣膺“济南市信息化与工业化融合优秀企业” Fumei Technology awarded "Excellent Enterprise in Jinan City's Information and Industrialization Integration"

80

天威海外品牌“天之”强势回归 Strong Return for Print Rite's Overseas Brand "TianZhi"

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珠海奔码公司举行 10 周年庆典 Zhuhai BenMa Holds 10th Anniversary Celebration

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赛纳科技荣获“中国环境标志贡献奖” Seine Technology Wins "China Environmental Labeling Contribution Award"

NEW PRODUCTS EXPRESS / 新品快讯

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Color Imaging Expands Popular Konica Minolta Offerings Color Imaging 公司扩大其最受欢迎的柯尼卡美能达系列产品

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OCP Releases a New Ink Set for Canon PG-540 / CL-541 Cartridges OCP 公司发布适用于佳能 PG-540 / CL-541 型成像卡盒新的 墨水

32 81

Static Control Releases Imaging System to Remanufacture 30K-Yield Dell® 5350 Printer Cartridges Static Control 推出适用于再生 3 万打印量的戴尔 5350 打印机 硒鼓的成像系统零部件

34 82

Static Control Releases Empty Hopper for HP® P3005/2430 to Increase Yields by up to 70 % Static Control 发布惠普 P30052430 的空粉仓可提高打印量达 70%

34 82

Static Control Releases System of Components for Samsung® MLT-D205 Cartridges Static Control 发布适用于三星 MLT-D205 硒鼓的系统零部件

34 82

Static Control Releases Components for Wide Range of Canon® Applications Static Control 发布广泛适用于佳能打印机硒鼓的零部件

Myanmar: A Burma New World for Online Marketers

By Curt Keller

缅甸:网络营销全新的市场领域

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网络打印设备行业的发展 The Online Growth of the Printer Consumables Industry

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数码印刷市场优势发展与前景展望 Future Outlook of Digital Printing Market's Advantage

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2012 年 4 月中国激光打印机市场分析报告 2012 4th of Month China Laser Printer Market Analysis Report

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成像卡盒的生命周期 A Cartridge's Circle of Life

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湖北鼎龙——OEM 级的墨粉制造技术 OEM Upgrade Toner Making Technology

总第 098 期

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By Jason Clover

InfoTrends Reveals Solutions and Service Opportunities for Vertical Markets InfoTrends 公司的最新研究揭示出解决方案及服务对垂直市场 机遇的影响

CEO ON THE GO / CEO 之路

2012 年 6 月

COMPANY CLOSE-UP / 企业近况

FEATURE ARTICLES / 专题文章

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ISSUE 098 JUNE 2012

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MSE Releases MPS Engineered 18,000-Page Replacement for the CE390A MSE 公司推出适用于 CE390A 型成像卡盒的高达 18000 页打 印量的兼容产品


US Office Tel 1-626-309-0858 Fex 1-626-309-0878

NEW PRODUCTS EXPRESS / 新品快讯

36 38 76 81

China Office Tel 86-10-5126-5580

Fex 86-10-5885-8747

OEM UPDATE / OEM 聚焦 Wide Format Printer / 大幅面打印机资讯

ILG is First-to-Market with HP LaserJet Pro 300/400 #305A OEM Alternative Printer Cartridge CE410A Color Series ILG 公司率先向市场推出惠普 LaserJet Pro 300/400 #305A 型 打印机替代产品

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Guangzhou VIVID Launches Three Compatible Color Toner 广州丽格 VIVID 推出 3 款兼容彩色墨粉

Indonesia's Elections to Boost the Overall Large Format Printer Market in 2012 印尼选举拉动了 2012 年大幅面打印市场增长

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HP Announces New Mobile and Cloud-based Large-Format Printing Solutions 惠普推出全新基于移动打印和云打印的大幅面打印系统

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爱普生大幅面打印机提供绿色远景 Epson Larger Printer Provides Green Vision

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兆迪携惠普进军数字印刷 Indigo 占有率提升 Infotech Printing Machine Co. Ltd with HP to Enter Digital Printing and Increase Indigo Market Share

艾派克推出 Canon29 系列可替代芯片 Apex Releases Canon29 Series Compatible Chips

OEM UPDATE / OEM 聚焦

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Kodak Introduces ESP 3.2 All-in-One Printer and New Pic Flick HD App for iPad 柯达发布 ESP 3.2 一体打印机和 Pic Flick 的 ipad 应用程序

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Oce Expands Desktop Printer Lineup with New Canon Color and Black & White Models 奥西推出可以兼容佳能彩色和黑白模式的桌面打印机

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Lexmark Announces Launch of Two Innovative Color Laser Product Series Across the Middle East 利盟宣布在中东地区推出 2 个创新型系列的彩色激光产品

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HP Launches Imaging and Printing Offerings to Enhance Efficiency for Businesses of All Sizes 惠普推出影像和打印系列产品,以提高所有商企业的办公效率

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Sharp Validates Globalprint Systems Printpod Software that Can Enhance End User Mobile Printing Capabilities 夏普证实了 Globalprint 系统的 printpod 软件可以增强终端用户 利用手机打印的兼容性

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Brother“新简印”系列喷墨新品隆重上市 Brother Releases New "Simple Print" Series

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联想开创家用激打新时代 Lenovo Pioneers New Era of Household Laser Printer

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爱普生公司重磅推出三款新品微型打印机 Epson Launches Three New Mini-Printers

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惠普推打印成像新品 助力企业效率提升 HP Promotes New Printing Products to Upgrade Company's Business Efficiency

MPS / 文印管理服务前瞻

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HP Customers Increase Productivity, Accelerate Workflows with HP Managed Print Services 惠普的文印管理服务帮助用户提高了工作效率以及优化工作流

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Managed Print Services Boom as M2 Hits Record Revenues 文印管理服务急速发展,M2 创收入记录

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Lexmark Expands MPS Capabilities in India 利盟进军印度的文印管理服务市场

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谈 OA 在集团型企业中应用 Comment on OA Application among Enterprises

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中国企业 MPS 文印管理的关注点 China Enterprise Managed Print Service (MPS) Concerns

ASK THE EXPERTS / 请教专家

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Remanufacturing the HP LaserJet Enterprise 600/MFP 4555 Toner Cartridges By Mike Josiah 惠普 LaserJet Enterprise 600/MFP 4555 型打印机成像卡盒再 生 喷墨墨水打印测评 Inkjet Ink Printing Evaluation

By 任明华

专家支招:打印企业如何赢利及转型 Expert's Advice on How to Make Profit from Consumables

CHINA CORNER / 中文快讯

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纯水油墨产品发明成功 Successful Pure Ink Product Invention 德国标准化学会起草再生硒鼓墨盒新标准 German Institute for Standardization to Draft New Standard of Recycled Cartridges 莱盛成为日本三菱公司激光及复印机产品授权经销商 Beijing Laser to Become Mitsubishi's Authorized Dealer

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未来三年中国喷墨印刷产值将高速增长 China High Speed Inkjet Printing Output Growth for the Next Three Years 中山铭智电子举行六周年庆典 ZhongShan Ming Chi Holds Sixth Anniversary Celebration 3D 喷墨技术新品即将上市 3D Inkjet Technology New Products Coming Soon

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业界速度最快标签打印机面世 Industry's Fastest Label Printer Becomes Available “拱北海关查获耗材案”入选全国十大知识产权案件 Gongbei Customs Selected as "Top Ten Intellectual Property Cases" for Successfully Seized Counterfeits


FEATURE ARTICLES

098issue June 2012

Contributors

Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Ronelle Ingram

Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia Magazine. She began her technical career as a tool-casecarrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years in hands-on experience in managing very profitable service and telemarketing departments. Read her article “Buyer – Seller Automation” p14

Curt Keller

Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com, as well as a regular contributor to Recharge Asia Magazine. Read his article “Myanmar: A Burma New World for Online Marketers” p28

Mike Josiah

Mike Josiah Technical Director of UniNet Imaging Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge” p52

郑西振 办公设备机械专家。曾任机械工业部天津复印技术研究所所长、研究员级高级工程师。多年从事材料试 验装置及无损检测仪器技术情报和标准化研究与开发工作。在复印机械行业的发展规划和复印所的发展 方向上提出了切实可行的措施。为促进科研成果转化、复印行业新产品开发、行业标准化和质量检测事 业的发展做出了突出的贡献。 阅读他本期的文章“我国办公耗材行业自律功能的缺失与拓宽”,在第 62 页

郑西振

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FEATURE ARTICLES

098issue June 2012

Message from the Publisher Dear Readers: In business, we always seek "organic" growth opportunities. We look toward the horizon and beyond to explore the questions in our mind about the industry’s future and its direction. Printing volume is down, pricing competition is tougher than ever, the very market structure has been transformed. Where are today’s printing opportunities? I saw a comment by Frank Romano on the multiple channel world which now exists and why print still matters. As he poignantly put it, "Print was once the only medium; now it is part of a new order where the World Wide Web meets the Wide Web Press. Print and paper will transcend the digital age, because print gets attention. Print is not a momentary image on a screen; you feel print in your hand even fleetingly and that is its power: it moves you without moving. Marketers think they are saving money with electronic communication, but paper gets results." The good news is that the global economy is finally picking up speed and the industry is moving toward the right track. The have never been more printing channels available than we have today. There are many organic growth opportunities out there for those who keep exploring. In this issue, we have tried to broaden horizons by highlighting less obvious sectors of our industry. In doing so, we illuminate some additional organic growth opportunities. Be sure to read the following articles: “Buyer-Seller Automation” by Ronelle Ingram on p. 14; “Interview with Frank Romano” on p. 18; “Pad vs. Print” by Jason Clover on p. 24; “Myanmar: A Burma New World for Online Marketers” by Curt Keller on p. 28; and “Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge” by Mike Josiah on p. 52. Happy Recharging and Happy Reading,

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Ms. Sunny Sun Publisher

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FEATURE ARTICLES

098issue June 2012

Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia Magazine. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years in hands-on experience in managing very profitable service and telemarketing departments.

Buyer – Seller Automation By Ronelle Ingram An increasing number of office equipment businesses are beginning to believe that Great Customer Service is achieved when no customer service is required. The world of electronic communication continues to increase efficiency, eliminate human error and reduce costs. Each retiring baby boomer is being replaced with Generation X, Y, or Z who is very comfortable navigating their personal and professional world through key strokes. These “thumb people” would rather text than talk. The skill of cursive writing has been eliminated from school district curriculums throughout the United States. The concept of a written signature has been replaced with an electronic certification. Contrary to what most people think, that which is advertised as great customer service is often nothing more than crisis control. Eight hours each day, a staff of friendly, apologetic voices deal with identifying what went wrong and how it can be rectified. An entire group of people spend their working days apologizing for the mistakes made by others. The internal company cost to repeatedly fix mistakes caused by human error can be astronomical. So how is a forward-thinking company supposed to deal with the incorrect events caused by human error? Excerpts from a recent MSE press release explains how they and an increasing number of distributors, remanufacturers and manufacturers are taking the lead in electronic customer service: VAN NUYS, CA - Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, is pleased to announce that it has completed its integration with Digital Gateway’s e-automate software. e-automate is an integrated system that office equipment dealers use to manage their business. It features tailored solutions for sales, services, purchasing, inventory, contracts, accounting and more. The integration allows MSE to seamlessly connect with dealers and improve the efficiency in which transactions are processed. Says Gil Wazana, Vice President of Sales, MSE, “e-automate’s PO Processor is a tremendous tool for dealers, and we are committed to providing the tools and value-added services our customers need to be successful in today’s marketplace.” MSE is the largest US-based remanufacturer and a leading-edge innovator in the marketplace. MSE has sales and distribution in

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Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. MSE joined the growing list of other major USA-based distributors, manufacturers and re-manufacturers or office equipment supplies who are partnering with Digital Gateway, Inc. (DGI) to simplify the buying, selling and drop shipping of office supply products. The other companies that are currently partnering with Digital Gateway through full product subscription of the PO Processor system include: • ACM • ImageStar • LMI • Supplies Network • West Point Products • Katun • MSE • Parts Now These listed companies have immediately reduced the total cost of acquiring their products to more than 100 of the leading office equipment dealers in the United States who are currently licensed to use the e-automate PO Processor System by reducing the cost of labor to process each MPS, CPC or other supply order. The average cost for the servicing (buying) dealer to use the PO (Purchase Order) Processing system is a yearly $500 licensing fee per distributor. In larger dealerships, one or two distributors are being chosen to be licensed for year-round use. In candid conversations with both vendor and dealer users of the PO Processing system, both satisfaction and frustration were expressed. Vendors liked the functionality of the system. Errors and labor cost are greatly reduced. Concerns were expressed with the start-up and on- going licensing fee cost. Also required is a new learning curve to sales. Vendors must first identify which dealers use e-automate. From this base of subscribers, purchasing habits must reflect enough usage to justify the start-up and yearly licensing cost of the PO Processing system. All vendors I contacted expressed hope that they will be able to increase the number of their customers who will invest in the PO Processing system and include them as partner vendors.

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FEATURE ARTICLES Buyer – Seller Automation

By Ronelle Ingram

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Continued

Digital Gateway e-automate operating system is currently licensed for use by over 1000 businesses throughout the USA. The majority of these companies are office equipment dealers with yearly gross revenues in the range of US$3,000,000 to over US$50,000,000. Most of these dealerships are selling Managed Print Services agreements. This means the dealership, not the end-user customer, is buying the supplies for use in all the covered equipment. In most cases, non-OEM after market supplies are being purchased by the dealership. When remanufacturers from within the USA or overseas are partnering with a distribution company within the USA, knowing and understanding which companies have made the investment in licensing the use of the PO Processor system may be a step ahead of the competition. To those unfamiliar with e-automate and their PO Processor system, the recent MSE Press Release may have had little meaning. To the independently owned dealerships and OEMs that use the e-automate software system when dealing with daily supply acquisition for thousands of pieces of equipment that are covered under Cost Per Click (Copy) and Managed Print Services agreements, MSE has just increased their visibility and value added status. The e-automate PO Processor is an add-on module that removes the hassle of purchase orders by digitally connecting to vendors/ distributors in real-time and automatically generating Purchase Orders as selections are made. Those companies that partner with DGI to integrate the e-automate PO Processor include automated PO Placement, PO Acknowledgement, PO Shipping Information, PO Invoicing and Bulk Vendor Item Price Updates. These features work together to optimize business processes of dealers who purchase supplies from the current roster of distributors, manufacturers and remanufacturers that are licensed to use DGI’s e-automates PO Processing. These companies are optimizing the delivery of service through efficiently connecting critical operational functions across the industry. By streamlining the supplies ordering process, those dealers purchasing office supplies are saving thousands of dollars in reduced administrative labor costs. Digital Gateway, Inc. (based in Provo, Utah, www.digitalgateway. com) has assisted over 1,000 companies drive their business

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operations successfully with its innovative e-automate dealer management software. e-automate assists dealers in automating each step of securing and keeping pages under contract. Additionally, e-automate gives the dealer visibility in the industry, connectivity to key integrations and the seamless automation needed to secure the business and future of the dealer's customers Larger independently owned and OEM owned branches that are offering Managed Print Services agreements are dealing with thousands of pieces of equipment that have access to ‘free’ supplies. The cost of supplies is included in the cost of the MPS agreement. It is the servicing dealer’s responsibility to purchase and deliver all needed supplies. The ordering can be done electronically by the serialized MPS covered equipment electronically sending a “low toner” message. The end-user customer can order supplies electronically, call or email the appropriate serial number and desired supplies that need to be delivered. The vendors and servicing dealers that are taking full advantage of the DGI e-automate PO Processing system eliminate the need for the tedious and time consuming human labor required to ship pre-paid supplies for use in thousands of pieces of equipment covered under Cost Per Click (Copy) and Managed Print Services agreements. The act of a vendor sending one box of supplies in response to an electronic notification, emailed, texted or phoned-in request by an end-user customer requires the following steps: 1. Access the business information from user requesting supplies 2. Search your warehouse inventory for product availability 3. If unavailable, access possible vendor information 4. Shop vendor real time availability and price comparison 5. Decide on best available deal 6. Create Purchase Order 7. Arrange for (drop) shipment to end-user 8. Track vendor shipping confirmation 9. Obtain proof of arrival 10. Link Purchase Order to Sales Order 11. Invoice or log completed shipment to machine history This process can be required for one inkjet cartridge or for ten pallets of mixed color laser cartridges. The cost, complexity and frequency of ordering supplies have been greatly increased with the growing popularity of Managed Print Service agreements. MPS requires that the selling (and servicing) dealer provide no-charge supplies, whenever requested for the hundreds of serialized pieces of equipment covered under the terms of their MPS agreement. Once the order is placed to the vendor, usually blind drop shipping is required by the servicing dealer. The vendor must now: 1. Receive customer’s Purchase Order 2. Access account information of the buying dealer 3. Search warehouse inventory for product availability 4. If unavailable, acquire or flag for human intervention 5. Confirm that PO pricing matches vendor current (customized) pricing 6. Access and verify “ship to” information 7. Acknowledge and accept terms of Purchase Order 8. Create shipping packing list

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FEATURE ARTICLES Buyer – Seller Automation

By Ronelle Ingram

098issue June 2012

Continued

9. Shipping confirmation 10. Document proof of arrival 11. Invoice buyer’s purchase order 12. Reconcile invoice payment with buyer’s Purchase Order The Digital Gateway’s e-automate PO Processor system enables each of the above transactions to be done electronically, without the need for human labor to track each step. In most cases, the larger dealers that are using the e-automated PO Processing system are making the most of their purchases through distributors, manufacturers and remanufacturers that use the PO Processing system. Immediately ACM, ImageStar, LMI, MSE, Supplies Network, West Point Products, Katun, and Parts Now have an advantage over the competition. The use of the e-automate PO Processing system reduces the dealer’s administrative labor time to process the supplies that are electronically being sourced, ordered, shipped, received, reconciled and purchased. Without the use of the PO Processors or some other brand of electronically automated purchase order system, each supply order can require a multitude of processes, checks and balances to complete. This duplicity of administrative tasks also allows for numerous opportunities of clerical, packaging, shipping, invoicing or reconciliation mistakes to be made. Under a manual system, each of the 20+ steps listed above can require from 1 to 30 minutes to accomplish. When a problem occurs, each process must be reviewed to find out what went wrong. The customer service rep spends hours each day reviewing each stage of the process to determine what went wrong and how it is going to be

rectified. The distributors, manufacturers, remanufacturers and importers of products to the North American office supply market should be aware that the subscribers of Digital Gateway’s e-automate PO Processing System will rarely consider buying from any company that they cannot access electronically. The greater the variety of products offered and available for same day shipment increases the value of partnering with a vendor connected to PO Processing. Larger U.S. servicing dealers, who are buying millions of dollars of office supplies (to use in their machines covered by MPS and CPC agreements), have a vested interest in doing business with those using an automated purchasing system. In the end, vendors who have access to the PO Processing integration, will have a higher visibility, ease of connectivity and automation with those dealers who use the e-automate operating system. The ability to electronically check price and availability, transmit purchase orders, download tracking numbers, obtain proof of delivery, create invoices and reconcile automatically improves operational efficiency, customer satisfaction and, ultimately, profitability. The addition of MSE to the growing list of USA-based providers of office equipment supplies creates more pressure on their competition. Automatically.

Interview with Frank Romano “The internet is both a competitor to print and an enabler of print.”—Frank Romano* You have been well-known as a specialist in the strategic analysis of the digital printing business since the dawn of professional technology for higher print runs. How would you assess the development of digital print from the f irst systems, such as Indigo machines (sold in double packages in the early ‘90s) and Chromapress-Systems, through to today’s Xerox iGen4, HP IndigoSystems, Kodak Nexpress, Xeikon and Canon machines, etc.? It took several years for the early digital color printers to meet their promise. From 1993 to 2000, growth was slow – but after 2000, the machines, market, and applications matured and growth has been extraordinary since. Additionally, the industry has made significant progress in digital color printing from its introduction in 1993. Speed, size, capability and quality have increased markedly, and digital printing now represents about 15 per cent of all printing carried out around the world (mostly toner and inkjet). With digital machines getting faster, more efficient and delivering ever-higher quality, we expect to see even more digital printers by 2012 and digital printing volume to continue growing accordingly. Drupa 2008 was also referred to as “Inkjet Drupa”. New technology from

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Kodak, Océ and HP showed the strength of inkjet technology. How do you evaluate the potential of inkjet in terms of speed, quality and format? It really was the “Inkjet Drupa”, and Drupa 2012 will be the inkjet drupa on steroids. There will be no other technology that will get more attention than inkjet at Drupa 2012. I have been to nine Drupas, and each has been based on a dominant technology. Every aspect of inkjet – speed, quality and format – will see significant leaps in performance. Although it took more than 40 years to get to this point, inkjet now has all of the requisite characteristics for production. I believe inkjet will be the technology of the future, and envisage this will be highlighted at Drupa 2012, where printers will buy a significant amount of inkjet equipment. Do you think digital printing suppliers will one day take over the leadership in the graphic arts industry? They already have. There are more digital printing suppliers than offset press manufacturers. Most new products are from digital printers, and most trade show space is now occupied by digital printing suppliers. And their representatives are now playing a larger role in trade associations and other organizations. Are there still unknown companies – manufacturers and developers – that could help shape the future of digital printing?

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Interview with Frank Romano Continued

Definitely. Within the next few years, we will see twice as many digital printing companies – from wide format to document, from inkjet to toner. Hope springs eternal and there are small and large companies developing new printing technology as we speak. One company has a system based on the principle of the failed Dicoweb, which can image offset cylinders directly. And many are applying OEM inkjet heads in innovative ways. Personalized print products were predicted to be one of the fastestgrowing segments in the digital printing market. Do you think this has materialized? Variable data printing is one of the most significant features of digital printing – yet it only accounts for about 10 per cent of digital printing, and digital printing itself accounts for approximately 15 per cent of all printing. So, as a percentage, the volume of variable data printing taking place is very low. However, I believe variable data printing has enormous potential and will eventually meet expectations. It has been held up by digital printing suppliers that had proprietary software, no real support for standards, and a lack of training for graphic designers. And marketers are only now discovering the power of database marketing. Suppliers have to develop new solutions and workflows that make variable data printing easier to use for designers. Looking at e-books, Apple’s iPad, iPhone and other digital devices that allow people to be online wherever they are, do you think printing will ever be unnecessary? Printing will always be necessary. The question is which printing we are talking about. Some printed products, like forms and encyclopedias, will go electronic. But others, like packaging and promotional collateral, will grow. Industrial printing will be a growth market. Printers must identify printed products that will not be converted to electronic form. The problem with e-books is they are too big. You can´t carry them around. I can read a newspaper and then throw it away, which is something you wouldn’t do with an e-book. We could use our PCs as an e-book, and if one has to decide between a laptop and an e-book, everyone would choose the PC because you can do more things with it, while an e-book is just for reading. And no, they will not have an effect on printing, there will be still printed books. And besides, the instructions for e-books are on paper! Fast forward to 2032, in which segments do you expect to still see offset printing? There will be still offset printing in 2032, but much smaller and

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niche-oriented. But why will offset printing lose volume as it has already to digital printing? Well, digital printing needs no makeready, there is virtually no waste and it is more environmentallyfriendly in most cases. So more and more offset volume will be replaced by digital printing. Offset will still be there, but it will account for a much smaller volume (e.g., for longer print runs, with Pantone colors, periodicals, catalogues and ad inserts). Could this be a sign that in the future digital printing will replace offset printing in certain segments? And what would you recommend for the other offset machine manufacturers? I am old enough to remember the conversion from letterpress to offset litho in the 1970s. It happened quickly and comprehensively. That will not happen again. Offset will lose volume but will not die. It will retain 30 to 40 percent of its pre-digital printing volume until 2020, when digital printing will overtake offset performance. Printers with both offset and digital will be the most successful. Heidelberg also has the inkjet-offset system, Linopress, which is designed for other markets than graphic art printing. Could the offset-inkjet combination be a possible technology for the future? Linopress has interesting packaging and industrial printing applications. Linking inkjet to offset has already been done with inkjet addressing and messaging offset products at the finishing and addressing stages. The latest big business deal in our industry was the 1.5 billion Euro acquisition of Océ by Canon. How will this affect the digital printing market? The Canon-Océ merger is good for both companies. Together they are large enough to provide more solutions for customers. Océ is a powerhouse in wide-format and high-end roll-fed production printing. Canon has excellent sheet-fed printers and a very large patent base in toner and inkjet. I believe that in the long term, this makes sense and is good for the industry. Development in the future Web-to-print is a growing market. Do you think inkjet technology will change the printing business in the long run by also using the internet? Of course. The internet is both a competitor to print and an enabler of print. Web-to-print is an all-encompassing term for using the internet in any way that facilitates print production. Web-to-print is a very important function for print service providers. All the research that we have conducted shows that companies with some kind of internet solution are the ones doing the best. This is because they are making it easy for their customers to deal with them. For service providers, one of the most difficult aspects in terms of digital printing was to create a market. Today, there is a huge market for digital printing applications, but this still accounts for only a few per cent share of the whole printing market. How will this develop in the future? This is the crux of the problem. Since 1995, and especially since 2000, print volume has decreased. We have lost about 20 per cent of print volume globally. The printing market today has been shaped by electronic substitution, targeted marketing, shorter runs, faster turnaround, and the global economy. Digital printing was finally in the right place at the right time when runs got shorter. Printers who offer digital printing and offset will be best placed to prosper. It is crucial to find out the printed products that will still be printed in the future. If you were a commercial printer, in which technology would you invest

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FEATURE ARTICLES

098issue June 2012 first to guarantee the future of your company? As print volume is decreasing, it is important to have both offset lithography and digital printing (and here I mean wide-format and document printing, either toner based or inkjet). So, with this range of technology you will cover most print products. What could happen is that inkjet takes over the print volume of flexography. This would be a major change in the industry. But today, of course, most of the packaging material is printed in flexo and offset. Digital printing today is for the short runs, low volume and fast turnarounds, but it will take over more and more of the offset volume. The products that will be left will be packaging, direct mail, promotional oriented, specialized books and photobooks. Those kinds of products will be where the printers can make some money in the future. Also, flatbed inkjet is growing. Major growth will come in industrial decoration and printing, as well as display and signage. * Frank Romano's career spans over 50 years in the printing and publishing industries. Many know him as the editor of the International Paper “Pocket Pal,” or have read one of the thousands of articles he has written. He is the author of 44 books, including the 10,000-term Encyclopedia of Graphic Communications (with Richard Romano), the standard reference guide in the field. He lectures extensively and was the principal researcher on the landmark EDSF study, “Printing in the Age of the Web and Beyond”. He has been quoted in many newspapers and publications, as well as on TV and radio. He is Professor Emeritus at RIT. Drupa 2012 will be his 10th Drupa. Source: http://www.drupa.com/cgi-bin/md_drupa/custom/pub/ content.cgi?lang=2&oid=17128&ticket=g_u_e_s_t&ca_ page=en%2F2111_2123.htm

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MARKETING TRENDS

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Despite Strong Demand in Emerging Markets, Worldwide Hardcopy Peripherals Shipments Decline 7.4% in the First Quarter of 2012 The worldwide laser multifunction peripherals (MFP) market continued to exhibit double-digit growth during the first quarter of 2012 (1Q12), increasing 12% year over year with gains of 15% in emerging markets, according to the International Data Corporation Worldwide Quarterly Hardcopy Peripherals Tracker. While overall shipments in the worldwide hardcopy peripherals market declined 7.4% year over year to 28.5 million units in 1Q12, the color laser MFPs shipments showed no sign of slowing down with 23% yearover-year growth in the quarter. Once again, emerging markets outpaced mature markets in the color laser MFP market, posting 36% and 18% year-over-year growth, respectively. “IDC expects growth to remain strong in the emerging markets over the next two years,” said Phuong Hang, program manager, Worldwide Hardcopy Peripheral Trackers. “We anticipate that in emerging markets vendors will continue to broaden their product lines into new market segments, especially those that take advantage of the anticipated digital document communications business. This may include related products such as educational facilities, digital display devices, and collaborative computing tools.” Technology Highlights • Inkjet devices captured 62% of overall hardcopy shipments in the first quarter of 2012, down 1 point from a year ago, while laser devices increased 1 point to 35% over the same time period. Both emerging and mature markets experienced negative year-over-year growth in inkjet and laser technologies. • The first quarter of 2012 marks the third consecutive quarter where color laser outperformed monochrome laser in terms of yearover-year growth, with more than 1.9 million units shipped for a 7% gain and resulting in 19% share. Likewise, the color laser segment in both emerging and mature markets saw better year-over-year results than monochrome laser. Overall, monochrome laser remains the dominant sub-technology, accounting for 81% share of the total laser market.

decrease in mature markets. • Brother ended the quarter in the number 4 position with shipments of nearly 1.8 million units and year-over-year growth of 0.7%. Brother's performance was largely due to double-digit gains in emerging markets. • Samsung rounded out the top 5 vendors worldwide with shipments of slightly more than 1.7 million units resulting in market share of 6.1% for the quarter. Worldwide Hardcopy Peripherals Market Share and Year-OverYear Growth, First Quarter 2012

Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, May 2012

* Notes: • IDC declares a statistical tie in the worldwide hardcopy peripherals market when there is less than one tenth of one percent difference in the shipments of two or more vendors. • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals • Hardcopy Peripherals include single-function printers, printer-based multifunctional systems (MFPs), and single-function digital copiers (SF DC). Data for all vendors are reported for calendar periods. U.S. Hardcopy Peripherals Market Share and Year-Over-Year Growth, First Quarter 2012

Vendor Highlights • Despite a year-over-year decline of 12% in shipments, HP remains the global market leader with 40.3% share. As the market evolves, HP's strategy is to commit to its high volume businesses and focus on driving cost reductions and synergies across similar business units. By unifying marketing across PSG and IPG, as well as across the company overall, HP will not only improve efficiency but also enable marketing to have a greater impact on HP's business success. • Epson ended the quarter in a statistical tie* with Canon for the number 2 position in the global hardcopy market with more than 4.6 million units shipped. The vendor grew 6.6% year over year and captured 16.2% share in the worldwide market. Epson enjoyed 18% year-over-year growth in mature markets compared to –4% growth in emerging markets. • Canon also captured 16.2% worldwide market share in 1Q12 on 4.6 million units shipped, resulting in a statistical tie* with Epson for the number 2 position. Canon's total shipments declined 13.5% year over year, the worst results among the top 5, due to double-digit

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Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, May 2012

Notes: • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals • Hardcopy Peripherals include single-function printers, printer-based multifunctional systems (MFPs), and single-function digital copiers (SF DC). Data for all vendors are reported for calendar periods. For more information about IDC's Worldwide Quarterly Hardcopy Peripherals Tracker, please contact: www.idc.com

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MARKETING TRENDS

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Pad vs. Print By Jason Clover, InkCycle, Inc. How many of you have recently been to a meeting where instead of being handed a packet of papers, you were handed an ipad tablet? How many of you watch the television news? Notice that the anchors don’t have a stack of papers in front of them either? In fact, Apple sold more iPad tablets last quarter than any single PC maker sold personal computers (Computer World, 01/25/12). And what is the one thing that usually comes or goes with a PC? That’s right—a printer. So, one might argue that the more of these pesky pads we see out there, the less people are printing, right? Have you noticed this to be the case in your office? Are your customers telling you that the print business is a little off but blame it on the flailing economy? Does anyone think that we will become a paperless society and that in the next couple years we, as remanufacturers, will all be looking for work? Ok, so maybe that’s a little over the top. But the truth is, yes, printing is down but people are still printing. So how do we hold on to the business we currently have and how do we compete with these pads and tablets? Just as an example, let’s look at XYZ Company. This company is considering going to electronic tablets to cut printing costs. This company is also using OEM cartridges and, of course, paying dearly for them. Is this not a prime situation for a remanufacturer? It certainly is. The remanufacturer would be able to offer a cost savings on print cartridges that would make it very difficult to justify going to tablets and investing such a substantial sum of money upfront. To be sure, there are both plusses and minuses for the electronic note pad. Being in the remanufacturing industry means that by default we are always looking for the most “green” option available. On the plus side, the electronic pad is probably just that. Think about it: no paper to recycle, no plastics to break down, no ink and toner wasted or even being made. Think of all the trees we will save! It’s a good thought, being a paperless society, having any document you want at the push of a button, being able to share them just as fast as (or faster than) handing out a piece of paper. All this being said, however, a case may definitely still be made for the good old, hardcopy, printed paper. You will never worry, for example, about paper running low on battery. Or about it catching a virus and deleting your work. Or spilling your coffee on it and ruining it (you can simply print another copy). Spill coffee on your pad and you can bet it’s going to be a bad day from there… So, as this topic comes up in future conversations with both existing or potential customers, several questions need to be asked: Are you currently using OEM supplies and, if so, why? What is the upfront cost to replace your fleet with electronic pads? And, most importantly, what if I could show you a way to convert this cost to one simple bill per month with little or no upfront cost to you and still make sure you have secure hard copies of all of your important documents and files? (Yes, I am speaking of print management.) While it is my personal belief that pads are going to replace many print devices in the future, I also believe that just as many were afraid of true cost-per-copy programs, there are also those who simply refuse to accept change of any kind. In other works, it will be a very, very hard sell to get those resistant to change to convert to pads and away from prints. I don’t think I will see the day during my lifetime where we will be a truly paperless society, but I also think that day will eventually come.

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With competition in the remanufacturing industry being the tightest I have seen since I entered it over five years ago, is this just another fad or should we really be concerned about these pads? Should we also consider adapting to make what we do more compatible with these pesky pads? Will it be an “if you can’t beat ‘em, join ‘em” situation or will people always rely on hard copies as we have for all these years? Only time will tell. One of the ways the printing industry can help curve the decline of printing is to make it easier to print from pads, smart phones and other devices. The easier we can make this, the better off we will all be. This has been a hot topic at industry trade shows and conferences I have recently attended.* I believe this is a must as we see more and more of these devices saturate the market. In my opinion, the best way to maintain our customer base as well as capture new customers is to continue to make quality products at competitive prices and to continue to have the best customer care out there. At the end of the day, pad or not, if you have an issue its always nice to pick up the phone, hear a friendly human voice and not a recording asking you to hit numbers or press 2 for an operator. The “real thing” will hopefully always have a place amidst our tech-savvy society. The same goes for someone who can help you work through your problems and keep you printing! That, in the end, is the name of the game. Sent from my iPad Jason Clover Sales Manager - Dealer Channel InkCycle Inc. JClover@InkCycle.com 11100 W. 82nd Street | Lenexa, KS 66214 913-894-8387 | 877-894-8387 | fax: 913-307-2104 *Editors’ note: This timely topic will be addressed at both RechargExpo Southeast Asia 2012 ( Jakarta, Indonesia, September 13-15, 2012) and Asia Imaging Fair-Los Angeles 2012 (Pasadena, California, December 6-7, 2012)

Memjet Settles Legal Battle Australia-based Memjet and Silverbrook Research has finally agreed to settle a case filed by the George Kaiser Family Foundation back in March this year. The settlement will allow Memjet ownership of the intellectual property for its printing technology, including 4,000 patents issued around the world. In addition, some 300 scientists and researchers will be placed at Memjet. Kia Silverbrook will act as special advisor to the Board of Directors at Memjet. Memjet has developed and patented a printing technology that shoots out ink through 70,000 nozzles, allowing it to print pages at very high speeds.

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InfoTrends Reveals Solutions and Service Opportunities for Vertical Markets InfoTrends has recently conducted a survey to explore a variety of paper intensive vertical markets (Legal, Financial, Education, and Healthcare) to observe changes in their habits around office equipment and general IT technology investments. This extensive research is then broken up into two in-depth reports, highlighting the solutions and services aspects of the survey. InfoTrends’ 2011 U.S Vertical Market Study: Solutions and 2011 U.S. Vertical Market Study: Services focus on several areas concerning the output environments for these vertical markets such as printing habits, solutions and services investments, hardware technology investments, and the economy.

a solution that addresses security concerns surrounding mobility and cloud computing, and how information is being transmitted and accessed from several locations and devices. Which of the following are business priorities for your organization this year? (Top Responses; By Vertical)

Documents Are Going Mobile Mobility is an increasing trend across all verticals that vendors should take advantage of. Many respondents in each vertical reported using a smartphone or tablet for work related purposes, even if one was not provided by their organization. Specifically in the Education market, tablets are quickly replacing paper documents and books worldwide. InfoTrends strongly recommends that vendors look into providing mobile printing applications in regards to both solutions and services. “Vendors should be providing mobile print offerings that will better connect the use of smartphones to a MFP,” says Randy Dazo, Senior Director of InfoTrends. Offering insight into the Legal vertical, Dazo states, “Considering the Legal market still heavily relies on printing hard-copies, streamlining this capability will increase productivity for employees while providing a printing opportunity for vendors.” Mobility is Adding an Increasing Need for Security Solutions As the cloud, mobility, and sharing documents across multiple devices becomes more prevalent, so does the need for document security. Across all verticals, document security was a top priority over the next year. Not surprisingly, this was especially the case for the Financial industry. Financial and Healthcare sectors were also considerably more likely to invest in technology to address security requirements. Vendors should focus on providing organizations with

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MPS is an Untapped Market Overall, less than 17% of total respondents were currently using MPS. However, survey respondents who were currently engaged in an MPS agreement reported saving 24.4% of their output spending as a result. There is a large untapped market for MPS services within these verticals. Vendors have a big opportunity in servicing paper-intensive industries of all types with MPS and its cost-savings benefits. Although printing has decreased, organizations continue to print traditional documents like Microsoft Word files, spreadsheets, and e-mails. Implementing output/device management solutions and investing in MPS can help organizations cut back on unnecessary print jobs and waste, which also yields “green” benefits. Engaging organizations in MPS implementations also opens the door for other managed services, creating low-hanging fruit for customers and vendors. Additional information about InfoTrends is available on the Web at www.infotrends.com.

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MARKETING TRENDS

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Myanmar: A Burma New World for Online Marketers By Curt Keller Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains f iercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Imagine if all of a sudden, like a new land rising from the sea, there would be a brand new country surfacing in the heart of Asia. This nation would be a storied, exotic land containing as many people as South Korea; the vast majority of them having been trapped in a time warp for half a century but now ready to awaken to the realities of this new world. Such a vast, exciting, completely untapped market would be the dream of any online digital print technology and consumables marketer, but you need to dream no longer. That mystical, magical country truly does exist and its name is Myanmar. A history of repressive & xenophobic regimes Formerly and more popularly known as Burma, the nation is the second largest in Southeast Asia. Once part of the sprawling British Empire, Myanmar has undergone a convoluted histor y of repressive and xenophobic governments since independence in 1948. The result has been that the nation’s people have been held in suspended animation with little if any contact with the outside world. The country remains mysterious and unknown in e ven the most common fundamental facts. The United Nations, for example, pegs the country’s population at 48 million while the Asian Development Bank states that it is actually over 60 million, a not insignificant difference which would equal the entire population of Cuba! A population larger than Italy Before you go rushing off to launch a new campaign to target this vast new and completely unspoiled market with a population which is allegedly larger than Italy ’s, you should be aware that there are significant drawbacks to targeting

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Myanmar’s teeming millions. Although it has at least as many people as South Korea, internet access and distribution is closer to North Korea’s. The internet has been available to Myanmar’s citizens for 12 years but the totalitarian government ’s policies have squashed usage through infrastructure constraints, censorship, and extremely unaffordable rates for connection. Myanmar’s citizens also face byzantine online regulations which make The Great Firewall Of China seem like a molehill, and many Burmese find themselves facing prison sentences in the decades for the mere act of posting a forbidden phrase or image. The owner of an internet café faced a 20 year sentence for the grievous crime of posting a cartoon of a government leader! 60 million people with barely 40,000 internet connections All of these factors have combined to produce an internet reach of barely 0.8% of the population with virtually no one accessing the net from outside of the two largest cities, Yangon and Mandalay. If the prospect of a huge nation with barely 40,000 internet connections dissuades you from considering Myanmar as a potential online market for digital print technology and consumables, you might not want to be so hasty in your determinations. After decades of being locked out of the world economy through nearly universal total sanctions, the light of democracy is finally twinkling in Myanmar, and most nations have recently dropped their blockades. Myanmar is open for business right now as the dropping of sanctions has created a land rush of international entrepreneurs who realize that this virgin territory could be the next Asian economic powerhouse while balancing this optimism

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with the prospect that it might just fall back into repressive isolation. A population ready for integration into the cyberworld S o m e o f t h e a s p e c t s o f M y a n m a r ’s metamorphosis are extremely encouraging. With an adult literacy rate exceeding 92% and with the educational system being generally based in English, the Burmese population is ready for integration into the world of cyberinformation and the utilization of digital print technology and consumables, which marches right along side. The lifting of sanctions is undoubtedly going to bring a blooming of internet access, locally spearheaded by such preexisting organizations as the Myanmar Computer Professionals Association, Myanmar Computer Federation, and Myanmar Computer Industry Association. T h e s t a t e - o w n e d M y a n m a r Po s t & Telecommunication is in the process of laying fiberoptic cabling in residential neighborhoods in Mandalay, and Yangon is likely not far behind. Other major ISPs such as Myanmar Te l e p o r t ( f o r m e r l y k n ow n a s B a g a n Cyber tech), Information Technolog y Central Services , Red Link Communications, and Yatanarpon Teleport are all in the process of vastly ramping up their activities to meet the demands for internet service that the nation’s opening to the world will bring. Monumental business challenges Japan is assisting Myanmar in setting up a stock market which is expected to premiere in three years, but in the meantime, the country is in the financial stone age. With a lack of widespread electronic networking, even the most basic financial transaction


MARKETING TRENDS

098issue June 2012 services taken for granted almost everywhere else in the world are difficult or impossible in Myanmar. ATMs have just been introduced at a handful of bank branches in the major cities, and the use of credit cards is nearly impossible due to the unavailability of any way to authorize them from the POS. The local currency, the kyat, is non-convertible and the actual on-the-street exchange rate with Dollars or Euros can vary a hundred fold from the official rate. Business credit is effectively unobtainable, with the SMBs facing no way to borrow from the country’s financial institutions and having to rely on loans from friends and relatives. The lion’s share of institutional lending is limited to major players in the Agriculture & Natural Resources area. Money laundering and SMB financial secrecy is endemic but even with all of these unfavorable factors, the economy is still managing a 5.5% change per year in GDP growth and an unemployment rate which (although it seems artificially pegged at 4%) is far lower than many highly developed nations.

Fewer phones per capita than North Korea Digital print technology and consumables marketers have to be clearly aware of the monumental challenges facing their foray into this Burma New World. Although many citizens can read and write English, few can speak it properly so telephone and chat interactions will be difficult unless you have representatives fluent in Burmese. Even if you do manage to get around the language issue, there is still the factor that Myanmar has fewer phones per capita than any other country, North Korea included! As in nearly every other aspect of doing business electronically in Myanmar the online marketer will face a befuddling patchwork of accessibility. The Yatanarpon Cyber City is a 10,000 acre urban center created 40 miles east of Mandalay a few years ago out of pristine jungle and intended to be the IT hub of the nation. Yatanarpon boasts an university, accommodation for 50,000, and ADSL access throughout the city. The Burmese have established that they can provide stateof-the-art communications facilities if the

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political will is there to do so, therefore, we can look forward to a day when Yangon, Mandalay, and other urban centers in the countr y will share the benefits of Yatanarpon’s advanced IT infrastructure. With the hopes of the world centering a r o u n d N o b e l Pe a c e P r i z e W i n n e r Aung San Suu Kyi’s efforts to overcome the challenging obstacles placed in her democratizing path by the current t o t a l i t a r i a n re g i m e f e a r f u l o f b e i n g overthrown at the ballot box, transforming Myanmar from a pariah state to a thriving Asian Tiger will be difficult. However, it must be admitted that it was not that long ago that Vietnam was a warravaged Stalinist wasteland, and China was suffering through the throes of the Cultural Revolution. If those nations, which barely a century ago had been given up for lost in the wider world economy could rise to such levels of global market preeminence, there should be hope for Myanmar to follow in their footsteps and create a vibrant and exciting new market for digital print technology and consumables providers.

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COMPANY CLOSE-UP

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Cartridge World Adds Printers to Its EcoFriendly Product Line MSE Announces Integration with Digital Gateway’s e-automate Software Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered cartridges, announced that it has completed its integration with Digital Gateway’s e-automate software. E-automate is an integrated system that office equipment dealers use to manage their business. It features tailored solutions for sales, services, purchasing, inventory, contracts, accounting and more. The integr ation al lows MSE to seamlessly connect with dealers and improve the efficiency in which transactions are processed. Says Gil Wazana, vice president of Sales, MSE, “e-automate’s PO Processor is a tremendous tool for dealers, and we are committed to providing the tools and value-added services our customers need to be successful in today’s marketplace.” MSE is the largest US-based remanufacturer and a leading-edge innovator in the marketplace. MSE pioneered the process of Intelligent ReEngineering, which employs patented technologies, proprietary processes, and stringent testing methodologies that result in the market’s best alternative to highcost OEM print consumables. MSE has sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California and Pennsylvania. For more information about MSE, please visit: www.mse.com

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To better serve business customers, Cartridge World has added printers to its eco-friendly product line of ink and toner printer cartridges. The new printer product line is a natural addition for the ink and toner retailer, as the company expands its offerings for its business customers. The new printers, made by Hewlett Packard and Canon, are available in Cartridge World stores for sale and/or through a new printer loaner program. “Cartridge World is always looking for ways to expand service to our customers, and printers are a perfect complement to the printer cartridges we already offer,” said Frank Case, President of Cartridge World North America. “Our goal is to provide a one-stop shop for our customers’ printing needs. In addition to selling printers, many stores offer printer maintenance and recycling services, too.” Cartridge World makes it easy for local businesses and organizations to save up to 3040 percent on printing costs by selling 100-percent guaranteed, remanufactured ink and toner cartridges, and offering special promotions throughout the year. With the company’s “Switch & Save” promotion, business customers qualify for a free loaner printer when they sign a 12-month service agreement and purchase printer cartridges exclusively from their local Cartridge World store. Plus, if business customers purchase 24 cartridges, they can receive the printer for free. In addition, Cartridge World helps business customers save money by providing free delivery when placing orders (see store for details), and online customers can also receive free shipping with a $50 order. With 600 stores across the U.S. and Canada, Cartridge World is the world’s largest specialty retailer of ink and toner printer cartridges. In addition, Cartridge World supports various cartridge recycling programs. This includes programs that allow schools and local community organizations to raise funds by collecting empty printer cartridge. For more information about Cartridge World’s programs and 100-percent guaranteed, ecofriendly ink and toner printer cartridges, visit www.CartridgeWorld.com

Katun Announces Integration with ECi DDMS Katun Corporation, one of the world’s leading alternative suppliers to the office equipment industry, is pleased to announce a new integration using the Private Supply Network (PSN) from ECi Software Solutions, available for version 10.3 of the ECi DDMS business system. ECi’s PSN automates the process of exchanging B2B data. The Katun PSN integration in DDMS 10.3 lets dealers check Katun’s stock availability and pricing in Order Entry in real time. It enables purchasing agents to securely transmit purchase orders, and receive Katun acknowledgements of allocated inventory. By eliminating the need to enter item details or re-key orders manually, the system helps avert costly human errors. “Our partnership leveraging ECi’s PSN technology is a valuable and strategic investment,” remarks Brian Fredrickson, Vice President of Information Technology for Katun. “We believe it goes a long way to help improve efficiency for our customers around the world, and bring Katun’s pioneering innovations in the imaging supplies aftermarket to more independent dealers.” “Our growing partnership with Katun is part of ECi’s commitment to help independent dealers do business more efficiently and profitably,” said Tom Kapp, ECi Executive Vice President. “In August 2011, we completed a similar integration on ECi OMD, our business system dedicated to machine dealers. In both cases, the result is to make it easier to do business with Katun, at no charge to our mutual customers. The DDMS integration will especially benefit dealers who sell office supplies, or who sell and repair office equipment, or — as is unique to DDMS software — dealers who sell in multiple industries.” For more information, visit www.ECiSolutions.com

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COMPANY CLOSE-UP

098issue June 2012

Preton Launches SaaS Edition of PretonSaver for MPS Providers to Optimize Toner Consumption Preton, a provider of printing cost reduction software, announced that the company has released a SaaS edition to its PretonSaver software. The new SaaS edition of PretonSaver is designed to help managed print service (MPS) providers optimize toner consumption and reduce printing costs in a risk-free framework. PretonSaver optimizes the amount of toner consumed during printing processes w i t h Pr e t o n’s c o r e P i x e l O p t i m i z e r technology that intelligently identifies and removes wasteful pixels without visibly impacting quality. The new SaaS edition of PretonSaver combines the cost savings benefits of Preton’s P ixel Optimiz er technology with service-based pricing and advanced cloud-based remote configuration and multiple site management capabilities.

“Photizo Group believes that the real value of PretonSaver SaaS is its ability to be included as an add-on for MPS programs,” said Robert Palmer, director of Office Document Solutions at Photizo Group, a leading research and consulting firm in the imaging industry. “The additional toner savings should increase the margins for MPS providers, create more competitive pricing and create an additional differentiator.” PretonSaver also opens opportunities for MPSs to offer new, flexible pricing schemes based on actual printing patterns by gathering an extensive array of information from all network and local printers for each print job, including page coverage measurements and related printing usage parameters. The information gathered by PretonSaver also includes service alerts and

consumables levels, which help an MPS streamline service calls and consumable shipments to customers. “We are offering the new SaaS edition of PretonSaver as a flexible pay-as-you-print service with no hardware requirements or set up fees,” explained Ori Eizenberg, CEO of Preton. “This creates a risk-free opportunity for MPSs to reduce their printing costs as well as create tremendous flexibility in their pricing capabilities.” Contact Preton, please visit: www.preton.com

Seine Appoints Marubeni as Master Distributor for Pantum Printers in Central & South America S e i n e I m a g e I n t e r n a t i o n a l C o. L t d , vendor of the new and dynamic brand of Pantum printers, has appointed Marubeni Corporation as its master distributor for its Pantum laser printers and solutions in Central &South America. Marubeni is a Fortune 500 Company with over 150 years of history. It represents more than 30,000 different products including raw materials, intermediates and commodities to consumer goods, utilities, IT products and services. Marubeni is also the authorized distr ibutor f or Japanese P P&MFP products. Marubeni is contracted to market, build channel network and organize the after-sales service for Pantum printers and solutions as the master distributor for the Central and South America region. “We are delighted to have Marubeni as our partner for Pantum printers in South and Central American markets after more than one year’s serious and constructive discussions.” said Jackson Wang, CEO of Seine Technology, “Marubeni’s outstanding supply chain management capability and channel resource integration ability will definitely accelerate Pantum printers’ market exploration and penetration in

these markets.” With regard to the market potential in Central &South America for Pantum printers, Mr. Wang has high expectation on it, “South and Central A m e r i c a n m a r k e t s a re f a s t g ro w i n g economies with increasing demands for printing solutions, and we believe there are abundant opportunities for Pantum printers which are featured with durability, affordability and reliability. We sincerely hope that through our joint efforts with Marubeni, we could make our printing solutions be easily accessible to all printer users and become a mainstream player in South and Central America.” “We are pleased to have established the distributing relationship with Seine for introducing and marketing Pantum printers.” commented by Ken Demura, CEO of Marubeni Business Machines(America) Inc. which is one of the Marubeni’s subsidiaries in Miami. “Seine’s strong ambition and resolution to the imaging and printing industry has made them very successful as a printer consumables manufacturer in the past, and we believe Marubeni has chosen the right partner as we have confidence that this dedicated company with entrepreneurial

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spirit could also have a great performance as a printer vendor.” Marubeni has been engaged in the distribution of copiers for many years in South and Central America and their deep understanding of the industry and markets will help Pantum to gain a fast access to printer users. “The dynamic South and Central American markets expect printing options with better value propositions and Marubeni will do our best to build the bridges well between printer users and Pantum solutions and make Pantum one of the major printer brands in this printing field.” added by Ken Demura.

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NEW PRODUCTS EXPRESS

Color Imaging Expands Popular Konica Minolta Offerings Color Imaging, Inc. introduced 100 percent new compatible monochrome toner cartridges for the Konica Minolta bizhub 223/283 and 363/423. Color Imaging continues to expand its product offerings that provide solutions to the cost per copy pressures that exist in the small to mediumsized business environment. This product has been extensively tested to ensure OEM compatibility and comparable print quality, yield, component wear and adhesion. These products are available and can be ordered from Color Imaging’s online store for customers who have registered. Specials, products coming soon and catalogs are also available on the site. For more information about Color Imaging, please visit: www.colorimaging.com

Static Control Releases Imaging System to Remanufacture 30K-Yield Dell® 5350 Printer Cartridges S t a t i c C on t ro l h a s re l e a s e d a s y s t e m o f imaging components designed, engineered and manufactured to work together for optimum performance in remanufactured cartridges for the 30K-yield Dell® 5350, which is sold in Europe. The system includes chips, both universal and dedicated toners, OPC drum, wiper blade and doctor bar. Static Control also offers wraps, shipping protector, foams and felts, tools and fixtures needed to remanufacture this highly profitable toner cartridge. For more information regarding this and other Static Control projects, or visit: www.scc-inc.com and www.scceurope.co.uk

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098issue June 2012

OCP Releases a New Ink Set for Canon PG-540 / CL-541 Cartridges OCP´s Research and Development department released a new set of inks for Canon PG-540 and CL-541 cartridges. Besides the already well known BKP 44 as black pigment ink, a set of three new color dye-based inks has been developed to guarantee OEM like printing performance and results. The PG-540 / CL-541 cartridge series is used in Canon Pixma MG 2150, Pixma MG 3150, Pixma MX 375, Pixma MX 435 and Pixma MX 515 printer models. The properties of the corresponding printer models are: • printing on A4 media size • resolution up to 4800 x 1200 dpi • borderless printing possible • Hi-Speed USB interface • LED-Display • maximum black printed pages per minute: 8,4 • maximum color printed pages per minute: 4,8 A complete list of suitable inks for Canon PG-540 / CL-541 cartridges is shown below:

The ink volumes as well as the number of printable pages are:

* figures given by the OEM

Samples are - as always - available in 0,25kg packaging. For individual samples and quantities please inform us about your detailed demand. For more information about OCP, please visit: www.ocp.de

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NEW PRODUCTS EXPRESS

098issue June 2012

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NEW PRODUCTS EXPRESS

098issue June 2012

Static Control Releases Components for Wide Range of Canon® Applications Static Control Releases Empty Hopper for HP® P3005/2430 to Increase Yields by up to 70 %

Static Control has released a large number of critical primary and secondary components for use in remanufacturing a wide range of Canon® printer cartridges. The components, including chips, toner, OPC drum and wiper blade as well as secondary components, tools and supplies, are for use in the following Canon® color cartridges:

Static Control has released an empty hopper assembly that converts HP® P3005/2430 cartridges from low to high yield, high to jumbo yield and from low to jumbo yield. The HP® P3005/2430 expanded hopper is designed to increase MPS profits with an increase in page yields of up to 70 percent, when used with Static Control toner, drum and wiper blade. The empty hopper comes sealed and ready for filling and includes a seal, hopper cap, two screws, one gear side end plate and one contact side end plate. With these simple supplies, 22 cartridges used in a dozen HP® and Canon® printers can be converted into higher yield cartridges that are more profitable to remanufacture.

Static Control Releases System of Components for Samsung® MLT-D205 Cartridges Static Control has introduced the components needed to remanufacture Samsung® MLT-D205 cartridges used in printer models sold in North America, Latin America, Europe, China, Korea, Taiwan, Australia, New Zealand and throughout the Asia Pacific. Toner, OPC drum, chips and wiper blade from Static Control are designed, engineered and manufactured to work together as a system for optimum, consistent performance. Static Control engineers also are developing a seal and felt/foam kit, which is expected to be released later this year. Static Control provides the industry’s most reliable, fully functional chips that are the most resistant to OEM firmware changes. Samsung® is the world’s second largest printer manufacturer and remanufacturers have enormous opportunities to profit by remanufacturing cartridges used in Samsung® printers all over the world. About Static Control Static Control is the global leader in aftermarket imaging and remanufacturing technology. Sales and distribution facilities are located worldwide. Research, development, engineering and manufacturing as well as global distribution is located at Static Control’s world headquarters in Sanford, North Carolina, USA. Static Control manufactures in-house more than 10,000 imaging products and supplies more than 15,000 imaging products to the aftermarket industry.

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Primary and secondary components also have been qualified for the following Canon® monochrome cartridges:

With more than 100 patents and 200 engineers, Static Control excels in scientific research, system development, cartridge chip development, cartridge components engineering, production equipment engineering, equipment fabrication, multiple manufacturing processes, comprehensive quality assurance, automation design and manufacturing, and vertical integration. For more information regarding this and other Static Control projects, or visit: www.scc-inc.com and www.scceurope.co.uk

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NEW PRODUCTS EXPRESS

098issue June 2012

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NEW PRODUCTS EXPRESS

MSE Releases MPS Engineered 18,000Page Replacement for the CE390A MSE, the industry leader in Intelligently Re-engineered printer cartridges, announced the release of additional extended life cartridges under the MPSengineered sub brand. Developed and branded specifically for the MPS environment, the 18,000-page, extendedyield CE390A cartridge offers an 80 percent increase over the 10,000-page OEM CE390A. Says Luke Goldberg, SVP MSE Global, “This cartridge will be cross-compatible to multiple models, but was really engineered for the new M601 printer, which replaces the P4014. The benefit is that it offers 18,000 pages in an application that only allows for 10,000 pages from the OEM CE390A. Clearly, this is a valuable offering for any MPS or cost-per-page provider so soon after the release of a new printer.” A standard 10,000-page replacement for the CE390A is also available. MSE is the largest US-based remanufacturer and a leading-edge innovator in the marketplace. MSE pioneered the process of Intelligent ReEngineering, which employs patented technologies, proprietary processes, and stringent testing methodologies that result in the market’s best alternative to highcost OEM print consumables. MSE has sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California and Pennsylvania. For more information about MSE, please visit: www.mse.com

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098issue June 2012

ILG is First-to-Market With HP LaserJet Pro 300/400 #305A OEM Alternative Printer Cartridge CE410A Color Series

ILG (International Laser Group) today announced first-to-market color cartridge series CE410A, CE411A, CE412A, and CE413A (HP #305A). (OEM alternative) for the HP LaserJet Pro 300/400 printer series: M351, M375, M400, M451, M475 printers. The HP LaserJet Pro series are new to the market and it includes all office functionalities in a compact printer: fast, high-quality printing, scanning, copying and faxing capabilities. ILG’s Color OEM alternative cartridges are engineered to meet the highest print standard in quality and performance using OEM benchmark. ILG manufactured color series enables dealers to deliver quality OEM alternative, reduce environmental impact and with substantial cost savings. ILG’s OEM alternative series: CE410A black cartridge offers 2200 page yield, CE411 cyan, 412 yellow, and 413 magenta colors offering 2600 page yields, matching OEM. ILG’s quality color cartridge line delivers exceptional quality, performance and value. The first-to-market 410A color series feature the latest "Vibrant Color System", an advance color cartridge manufacturing system utilized by ILG to meet the demanding color environment. This exclusive color system together with ILG’s stringent manufacturing standards are what make the ILG’s color cartridges superior in quality to other manufacturers color products. "Our dealers demand quality and value and we’re giving them what they need, they also want new releases quickly at competitive pricing. ILG continues to lead the industry with innovative new color

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products, we are proud to be the firstto-market these HP OEM alternative products to our dealers allowing them to make sales and profits. Our R & D team is pro-active and quick to develop high-demand new products. We analyze and study the market trends in order to be the first-to-market with highdemand products. Said, Joe Shulman, Sr. VP of Client Solutions." Today, ILG’s color products exceed over 200 SKUs, including exclusive JUMBO COLOR products. In addition, ILG’s color cartridges are Color Certified under strict manufacturing guidelines. Certified cartridges must pass rigorous quality testing standards, including print performances, full life yield testing based on 5% page coverage, environmental testing and production run testing. These cartridges meet the demanding color requirement, and produce a consistent print consistency throughout the entire cartridge life. ILG’s comprehensive stock management system allows same day shipping from our 5 nationwide distribution centers. H e a d q u a r t e r e d i n Wo o d l a n d H i l l s , C a l i f o r n i a , I LG ’s c o u r t e o u s and consultative customer ser vice representatives are available to take dealer orders as late as 5 p.m. (PST). For more information please visit: www.ilglaser.com


NEW PRODUCTS EXPRESS

098issue June 2012

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NEW PRODUCTS EXPRESS

098issue June 2012

Guangzhou VIVID Launches Three Compatible Color Toner It is reported that there is another professional color toner manufacturer in the South China - Guangzhou VIVID Print Material Co., Ltd., Color toner development of the company from 2008, and formally put into production in 2010, now existing two annual output of 200 tons color toner production equipment. Compatible color toner products mainly applicable to: Samsung CLP300/310/315/320/325, Brother 3040/4150, Xerox CP105B, etc.; follow-up is being develop Kyocera compatible toner. According to the person in charge of the company, VIVID color toner is in strict accordance with the requirements of high-quality toner manufacturing and raw materials used in all high quality and meet environmental requirements. VIVID full series compatible color toner provide users with OEM quality comparable for choice, it’s high performance and low cost, and environmentally friendly. Each product in the factory have

conducted rigorous physical and chemical testing and environmental testing, to ensure that the product meets the VIVID standards and meet the quality requirements of the user. VIVID product has been fully launched, and provide the necessary services and warranty. VIVID prepared a considerable number of test samples, users are welcome to test it. VIVID is to establish sales channels and looking for regional dealers. For more information, please contact: 4008803518 or e-mail to aeiceiliu@foxmail.com

UNINET NOMINATED FOR SIX 2012 RECHARGER READERS CHOICE AWARDS

• Best Advertising Campaign • Best Article: Remanufacturing Brother HL 4150 Series TN 310/315 Color Toner Cartridges The 2012 Recharger Magazine Readers Choice Awards voting period will be open from May 1st thru June 30th. Voting forms are also available in the May/June issues of the Recharger Magazine and by visiting their website at www.rechargermag.com

L o s An ge l e s , CA - U n i Ne t p ro u d l y announces to be the recipient of six nominations for the 2012 Recharger Magazine’s Readers’ Choice Awards in the categories of Quality Leader: Supplies, Best Customer Support, Best Website, Best New Product or Service, Best Advertising Campaign, and Best Article. UniNet is delighted to be recognized by Recharger Magazine readers and the industry for its global achievements and contributions within the remanufacturing community. The UniNet worldwide team cordially encourages Recharger readers and the industr y to vote their support, which is greatly appreciated on the following nominations: • Quality Leader: Supplies • Best New Product or Service – Brother X Generation Toner • Best Customer Support • Best Website

UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN DELL 5130

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Los Angeles, CA - UniNet introduces Absolute Color® replacement toner and components qualified for use in Dell 5130 color printers. This high performance printer is rated at 47 ppm in mono and color. There are not a lot of extra features on this engine, but its highlight is the high output speed. Toner and drums are supplied as separate units. The drum imaging units are rated at 50,000 pages; therefore toner is the main concern as a replacement item. Toners are supplied as 9,000 and 18,000 pages in black, and 6,000 and 12,000 pages for color cartridges.

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UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN EPS0N ACULASER M 1400 Los Angeles, CA - UniNet proudly releases Absolute Black® replacement toner and components qualified for use in the Epson Aculaser M 1400 monochrome printer. This is a very compact monochrome printer rated at 24ppm with 1200 x 1200 dpi resolution, and is the basic mid-speed monochrome engine offered at an affordable price point. Toner cartridges are rated at 1,000 pages for standard capacity, and 2,200 pages for high capacity. For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com


NEW PRODUCTS EXPRESS

098issue June 2012

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OEM UPDATE

098issue June 2012

Kodak Introduces ESP 3.2 All-in-One Printer and New Pic Flick HD App for iPad on t i n u i n g t o o f f e r c on s u m e r s a n o compromise choice in home printers, Kodak introduced its new KODAK ESP 3.2 All-in-One Printer combining advanced features, quality, and affordability. And offering more ways to connect and print from mobile devices, Kodak revealed its new KODAK Pic Flick HD App(1), which lets consumers create personalized photo cards, collages, and prints on an iPad and send them to their KODAK Printer.

The ESP 3.2 All-in-One Printer is the latest addition to Kodak's award-winning inkjet printer portfolio. With a refreshed and modern design, it is targeted to photocentric consumers and families who want great value, quality, and simplicity. It offers Kodak’s signature easy Wi-Fi set-up and a 2.4-inch color touchscreen for effortless navigation and a better ‘walk up and print’ experience. With Kodak’s leading image science and proprietary pigment-based inks, consumers get sharp text documents and brilliant photos that dry instantly, are smudge, water, and fade resistant, and last a lifetime(2), along with the lowest total ink replacement cost(3) and lowest average cost per page in the industry(4). Consumers can print on the go from their smartphone, tablet or computer using Google Cloud Print(TM) and KODAK Email Print Service(5). Kodak is now offering consumers the ability to customize their printer’s email address. Consumers can also save time with additional advanced features like smart sensor technology that predicts supplies and time needed to complete a job and automatically adjusts printer settings based on paper size and type. “Our newest printer and mobile app

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speaks to Kodak’s commitment to deliver a print experience that meets the needs of today’s consumers, whether they are at home or away from home,” said Brian Cruz, Director of Marketing and Vice President, Consumer Inkjet Systems, Kodak. “The ESP 3.2 All-in-One Printer offers the value and ease that consumers want, with no trade-off on quality and performance. And customers can be assured that Kodak is here for them with the supplies and support they need for high quality, affordable home printing.” Coming in June, the free KODAK Pic Flick HD App for iPad lets consumers create personalized photo cards, collages, and prints, with the ability to add captions and speech bubbles. KODAK Technology identifies the colors in the photo and automatically generates matching mats for prints and collages, perfect for framing. The Pic Flick HD App joins the KODAK Pic Flick App for photo printing from smartphones and tablets (6), the KODAK Document Print App for ANDROID devices(7), and the KODAK Photo Collage Print App on FACEBOOK, the first of its kind on the site.

About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. Note: (1)Compatible with iPad (iOS 5.1 or later). Supports KODAK ESP 5250 All-in-One Printers and later. Printer and device must be connected to the same local area network. (2)Under all common consumer display and storage environments. Based on independent third party testing. Smudge resistance using KODAK Inkjet Photo papers. (3) As compared to leading consumer inkjet printers’ total ink load replacement costs using

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manufacturers’ recommended standard ink cartridges available in single quantity pricing (no multi-packs, high capacity, combo packs, value packs or special promotions); excludes printers that use only one cartridge. (4) Of any inkjet printer brand. Ink costs only. As compared to the average ink costs of leading consumer inkjet printers, based on continuous printing using manufacturers’ standard ink cartridges, in single quantity pricing, as of April 2012. (5) Google Cloud Print Account required. Printer and device must be connected to the Internet. Subject to service availability. (6) Compatible with iPhone (iOS 3.0 or later), iPad, iPod touch (4th generation or later) and most Wi-Fi enabled BLACKBERRY Devices with OS 4.5 or later and ANDROID OS 2.0 or later. Printer and device must be connected to the same local area network. (7) Compatible with all KODAK All-in-One Printers and most ANDROID OS Devices using v2.2 or later. KODAK Printer must be registered with and connected to Google Cloud Print Service. Available in June, the ESP 3.2 All-in-One Printer will retail for $99.99 MSRP. For more information on Kodak’s printer portfolio and inks, visit: www.intelligentprinting.kodak.com


OEM UPDATE

098issue June 2012

Oce Expands Desktop Printer Lineup with New Canon Color and Black & White Models Oce, an international leader in digital document management, announced that Oce North America Document Printing Systems is now selling the Canon Color imageRUNNER LBP5280 and Canon imageRUNNERLBP3480 desktop laser printers. These compact and affordable desktop printers can ser ve as a standalone device in a small office or enterprise workgroup or integrate within a fleet of imageRUNNER ADVANCE MFPs for greater office integration and convenience. “Featuring a compact design, low energy consumption and innovative technology, these new Canon imageRUNNER laser printers offer an incredible value to any office environment,” said John Reilly, President, Oce North America, Document Printing Systems. “These products deliver a blend of productivity, security and convenience to offices looking to bring greater reliability to their offices or support their existing imageRUNNER multifunctional systems.”

W ith the Color imageRUNNER LB P 5 2 8 0 a n d t h e i m a g e R U N N E R LBP3480 models, device operation has never been easier. A five-line LCD features on-screen navigation and animations to help users set up their devices and complete tasks. Replacing toner and paper can be done through the models' front panels and files can be printed directly from a front-facing USB port. Both printers also feature Canon's pioneering Multifunctional Embedded Application Platform (MEAP) functionality, which allows users to run programs directly on their printers and easily communicate with Canon imageRUNNER ADVANCE MFPs. When combined with Canon software applications, greater device tracking and management is possible with the Color

i m a g e R U N N E R LB P 5 2 8 0 a n d t h e imageRUNNER LBP3480 models. When imageWARE Enterprise Management Console software is used with the devices, administrators can remotely monitor the status of an entire fleet of MFPs. With imageWARE Remote software, Oce can securely monitor device usage and status to ensure greater device uptime, so users can focus on their core tasks. For enterprise businesses, these models can easily integrate with NT-WareuniFLOW software to help manage overall output activities including statistical data gathering and secured printing. “ We are excited to offer the Color imageRUNNER LBP5280 and i m a g e R U N N ER LB P 3 4 8 0 t o O c e ’s customers,” said Sam Yoshida, vice president and general manager, Marketing, Business Imaging Solutions Group, Canon U.S.A. “The newest additions to the lineup offer users a small-format, low-cost device with advanced features that fit into practically every printing workflow.” To allow users to further increase productivity, the Color imageRUNNER LB P 5 2 8 0 m o d e l o u t p u t s c o l o r a n d monochrome documents at up to 21 ppm (letter), while the imageRUNNER LBP3480 produces crisp black & white prints at up to 35 ppm (letter). For greater cost control, the models feature automatic duplex printing to reduce paper consumption and an energy consumption of just 1 W in Deep Sleep Mode helps users decrease their electrical costs. The new printers strengthen Oce’s MPS and Managed Document Services value delivering to customers consistent, fully integrated and easily managed print solutions. Using available tools such as imageWARE Enterprise Management Console, uniFLOW, (now available as an embedded MEAP application), and unified print drivers, monitoring, report generation, managing and efficiently using the MFP and printer fleet has never been easier. By utilizing MEAP-Canon's pioneering embedded application development platform--these two new printer models extend the value of customers' investments by bringing MFP workflows to the desktop printer. Color imageRUNNER LBP5280 The Canon imageRUNNER LBP5280 is a net-ne w addition to the Canon

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imageRUNNER LBP Series, handling legal-size paper and is perfect for users needing desktop color printing. With a paper capacity of up to 550 sheets, the model outputs high-quality color documents at up to 21 pages-per-minute (ppm). Generous standard features include 2400 (equivalent) x 600 dpi, Adobe PostScript 3, PCL5c/6, Canon's UFR II print solution, 768MB of internal memory, duplex printing and USB Direct print. Options include a 250 sheet cassette, an 8GB SD Card, and a Barcode Print Kit for easy printing of barcode fonts in support of enterprise resource planning tools and other barcode-centric processes. imageRUNNER LBP3480 The Canon imageRUNNER LBP3480 model - which succeeds imageRUNNER LBP3470 - also supports up to legal-size media and is an ideal choice for customers needing a compact black and white printer. With a paper capacity of up to 800 sheets, the model outputs crisp monochrome documents at up to 35 ppm at up to 2400 (equivalent) x 600 dpi. Standard features mirror the Color imageRUNNER LBP5280 with Adobe PostScript 3, PCL5c/6, Canon's UFR II print solution, 768MB of internal memory, duplex printing, and USB Direct print. Options include a 500 sheet cassette, an 8GB SD Card, and a Barcode Print Kit for easy printing of barcode fonts in support of enterprise resource planning tools and other barcode-centric processes. Availabilit yThe Canon Color i m a g e R U N N E R LB P 5 2 8 0 a n d t h e imageRUNNER LBP 3480 models are available now from Oce direct sales offices. A variety of acquisition plans are available, including sale, lease or rental. For more information, please visit www.oceusa.com

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OEM UPDATE

098issue June 2012

Lexmark Announces Launch of Two Innovative Color Laser Product Series Across the Middle East L exmark I n t e r n a t i on a l M i d d l e E a s t announced the region-wide launch of two new families of colour laser products, that build upon the company's long-standing leadership and expertise in enterprise printing and imaging. The Lexmark X740 Series of colour laser multifunction products (MFPs) and the Lexmark C740 Series of colour laser printers extend compelling s o l u t i o n s advancements to Lexmark's mid-range line of colour workgroup devices, further reinforcing the company's competitiveness in this important market segment. With these new products, Lexmark has enhanced its colour offerings for workgroups of 10 to15 people who require the latest productivity-enhancing software advancements and robust, high-quality colour printing. The Lexmark X740 Series and Lexmark C748 family are highlighted by intuitive 7-inch (17,8 cm) and 4,3-inch (10,9 cm) colour touch screens, respectively, that provide tablet-like navigation. In fact, the

models within the Lexmark C748 family are the first and only colour laser printers under 1.000 Euro to offer a colour touch screen user interface. These sophisticated touch screens are the gateway to several pre-loaded applications, such as Forms and Favorites and Scan to E-mail on the Lexmark X740 Series, and can also be tailored easily with additional time-saving solutions based on unique business or workgroup needs. The Lexmark X740 Series and Lexmark C740 Series deliver high-quality colour documents consistently from the first to the last page. Equipped standard with Lexmark Named Color Replacement, businesses can store pre-defined colours on the devices to ensure precise and consistent colour matching for branded materials. Print jobs that might otherwise have to be outsourced and cost thousands can now be done internally with vibrant colours that meet the highest standard of accuracy. "Lexmark's innovative smart devices are a key vehicle in providing advanced features and unique bundles of end-to-end solutions to our customers," said Mathias Militzer, General Manager, Lexmark International Middle East. "Our customers can depend on these high-caliber products for a wide range of needs - from printing vibrant, customerfacing collateral and signage to advanced scanning in order to streamline heavy, paper-based activities such as employee

onboarding, invoice processing and other key business processes." For added productivity, all models within the Lexmark X740 Series and Lexmark C740 Series boast a maximum paper input capacity of 4.300 sheets, which is the highest paper capacity in these classes of devices. Optional 550-sheet trays and 2.000 sheet high capacity trays allow users to load multiple paper types and further customise input options to meet specific printing needs. The new MFPs and printers announced today are equipped with advanced, state-of-the-art security to help protect valuable corporate data. Authentication, authorization, audit logging and hard disk wiping are each offered as standard, out-ofthe-box capabilities and do not require the purchase of additional data security kits. Like the large workgroup and other midrange workgroup devices in Lexmark's product portfolio, the Lexmark X740 Series and Lexmark C740 Series are fully capable of being deployed in managed print services (MPS) engagements. http://live.le wispr.com/ lexmarkau/2010/11/09/lexmark-launchesnew-line-of-workgroup-colour-devicesfeaturing-innovative-touch-screens-to-enablegreater-business-productivity-0037

HP Launches Imaging and Printing Offerings to Enhance Efficiency for Businesses of All Sizes HP announced 15 new imaging and printing products, services and solutions with enhanced productivity tools, new security solutions and expanded mobility offerings to enable businesses of all sizes to capture, connect and communicate more securely and efficiently. The new offerings include: • A new HP Officejet printer, four new HP LaserJet printers and an HP Scanjet providing small and medium businesses (SMB) and enterprise customers professional-quality documents and fast print speeds, along with the ability to extend the office beyond its physical location. • Ten new and enhanced workflow solutions, applications and security offerings to increase efficiency, improve business processes and help businesses control and secure information-management processes.

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• HP Digital Workflow Integration Services, an extension of HP Managed Print Services, which deliver powerful solution capabilities resulting in access to information by integrating back-end systems for real-time business-process optimization, and providing customers a single point of contact to manage the engagement. “HP is overhauling our entire line of MFPs and today begins an onslaught of intelligent new web-enabled, cloud-enabled and solutions-enabled printing devices that meet the evolving business needs of our customers,” said Ron Coughlin, senior vice president and general manager, LaserJet and Enterprise Solutions, HP. “By combining the strength of an innovative product portfolio, cloud capabilities, industry-leading management tools and a broad range of solutions, HP can meet the unique information management, workflow and printing needs of the smallest SMB up to the

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OEM UPDATE

098issue June 2012

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OEM UPDATE

098issue June 2012

HP Launches Imaging and Printing Offerings to Enhance Efficiency for Businesses of All Sizes

largest enterprise better than anyone else.” Improve flexibility with new printing and scanning products The HP Officejet 150 Mobile All-in-One is the world's first mobile all-in-one printer(1) and an ideal companion for business professionals who need a compact, durable solution for printing, scanning and copying while on the go. It features built-in wireless Bluetooth® for printing from select notebooks and smartphones, and a long-lasting lithium-ion battery that provides enough power to print up to 500 pages on a full charge. The HP LaserJet Pro 400 M401 is HP’s new web-connected mono single-function laser printer, and the HP LaserJet Pro 400 MFP M425 is the company's first web-connected mono laser multifunction printer (MFP). Both feature advanced connectivity that meets the expanding needs of fast-paced SMB environments, including support for all HP ePrint(2) solutions with new wireless direct capability, and support for Apple™ AirPrint(3) and Google CloudPrint, which allow employees to easily print from their smartphone or tablet from virtually anywhere.(2) In addition, the 3.5-inch touchscreen control panel allows users to manage print functions and access business applications directly from the device. The high-quality color HP LaserJet Enterprise 500 color MFP M575 and the black-and-white HP LaserJet Enterprise 500 MFP M525 feature a larger 8-inch, full-color touchscreen with HP Quick Sets for one-touch workflows. HP Quick Sets include send-to options directly on the control panel and allow users to preview, edit and zoom images for accurate results. HP FutureSmart 2 firmware enables businesses to simplify software updates and centrally manage tasks across their entire fleet with HP Web Jetadmin. The MFPs also support HP ePrint,(2) Apple AirPrint(3) and Google CloudPrint. HP Auto-On/Auto-Off Technology automatically turns the printer off when not in use, resulting in reduced energy use.(4) HP printers are designed to work with Original HP supplies as a finely tuned print system that delivers high-quality text and true-tolife color documents with every page printed. Designed for optimal performance with minimal environmental impact, Original HP supplies offer superior reliability, which reduces the need to reprint, and many cartridges are made from recycled plastic. The HP Scanjet Enterprise 7000 s2 has a compact desktop design with HP Precision Feed and AccuPage technologies to offer flawless and efficient performance, while the ability to "Scan to Sharepoint" and "Scan to Cloud" extends its capabilities beyond the desktop. Manage information with HP Workflow Solutions New mobile printing solutions include HP ePrint Software, (5) which enables PC printing to HP ePrinters at home or at work, and to HP ePrint Public Print Locations (PPL) when workers are on the go. The new HP Printer Control app enables users to manage device settings and supplies, and print, copy and scan wirelessly to the new HP ePrint-enabled printers. HP ePrint App for Apple and BlackBerry® enhances and replaces the popular HP ePrint Home & Biz App to enable users to more easily print from a smartphone or tablet, and receive intelligent recommendations on where to send prints.(1) The Universal Email Address for HP ePrint PPLs allow HP's large PPL network to publish and promote a single email address for mobile print jobs. Any end user connected to the internet with an email-capable device can send a print job to the email

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address and retrieve the print job at any of the PPLs. To simplify workflows, HP Capture and Route provides a costeffective way to digitize information so customers can find and retrieve documents faster than ever before. The HP Capture and Route solution enables users to easily convert paper documents into a variety of digital formats -- including Microsoft® Word .doc and .docx, JPG, PDF, RTF and TIF -- making it one-button simple to route information where it is needed. HP and Kofax Communication Ser ver is a centralized communications platform designed to ensure reliable exchange of business-critical messages among applications, devices and people. Additionally, customers can identify, track and log senders and recipients of incoming and outgoing email, SMS, MMS, voice and fax. To ease manageability of the printing infrastructure, HP Jetdirect 2700w USB Wireless Print Server provides high-speed wireless printing plus advanced enterprise-class security, enabling customers to place printers wherever needed, without wires, (6) while HP Web Jetadmin 10.3 provides enhanced performance, improved workflow management and additional device support for more control and ease of use. This fleet-management application is available at no additional cost, and is used for installing, configuring, troubleshooting and managing networked and PC-connected MFPs, printers and scanners. Improve peace of mind with HP Security Solutions Printing security is simplified with HP Imaging and Printing Security Center, an industry first in security management(7) that provides policy-based security for HP printing fleets, and now includes broader HP enterprise device support, enhanced fleet risk reporting, improved usability and HP Instant-On Security, which helps secure devices as soon as they are added to the network. The solution is now available for purchase through HP Managed Enterprise Solutions and HP Partner Document Solutions Specialists. In addition, HP Access Control Printing Solutions has newly added features, including server-less pull printing, which can lower costs; dual-factor authentication, which adds an additional level to safeguard; and the ability to send jobs via email, which increases productivity. Now HP Access Control Printing Solutions are even easier to purchase via an Express or Professional bundle or modularly, and they offer secure print authentication and job accounting designed to help provide secure access to printing devices and information. Pricing and availability(8) • The HP Officejet 150 Mobile All-in-One is priced at $399 and is expected to begin shipping in June. • The HP LaserJet Pro 400 M401n, M401dn and M401dw are priced $299, $399 and $499, respectively, and are expected to be available worldwide on June 1. • The HP LaserJet Pro 400 MFP M425dn and M425dw are priced at $499 and $529, respectively, and are expected to be available worldwide on June 1. • The HP LaserJet Enterprise 500 MFP M525dn is priced at $1,799. The HP LaserJet Enterprise 500 MFP M425f is priced at $2,099. Both are expected to be available worldwide on June 1.

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OEM UPDATE

098issue June 2012 • The HP LaserJet Enterprise 500 color MFP M575dn starts at $2,299. The HP LaserJet Enterprise 500 color MFP M575f is priced at $2,699. Both are expected to be available worldwide June 1. • The HP Scanjet Enterprise 7000 s2 is priced at $1,099 and is available worldwide immediately. • HP solutions and services pricing and availability varies by company size and region. Noted: (1) Based on market research of comparable A4 mobile inkjet printers less than $500 as of September 2011. (2) Requires an internet connection to the printer. Feature works with any connected internet- and email-capable device. Requires HP Web Services Account Registration. Print times may vary. Some HP LaserJet printers may require a firmware upgrade. A list of supported documents and image types is available at www.hp.com/go/eprintcenter. A list of additional solutions is available at www.hp.com/go/mobile-printingsolutions. (3) Supports the following devices running iOS 4.2 or later: iPad, iPad 2, iPhone (3GS or later), iPod touch (third generation or later). Works with HP AirPrint-enabled printers and requires the printer be connected to the same network as the iOS device. Wireless performance is dependent upon physical environment and distance from the access point.

(4) HP Auto-On/Auto-Off capabilities subject to printer and settings; may require a firmware upgrade. (5) Requires software installation, an internet or direct wireless connection, and HP Web Services Account Registration. Accounts can be created at www.hp.com/go/eprintercenter. Print times may vary. HP ePrint Software works with Microsoft Windows®, Windows XP, Windows Vista® 32-and 64-bit versions, Windows 7 32- and 64-bit versions, or Mac® OS X® 10.5 and 10.6. Software download is available at www.hp.com/go/eprintmobiledriver. Use of HP ePrint Software at HP ePrint Public Print Locations (PPLs) requires separately purchased wireless internet service. Availability and cost of printing varies by PPL. Wireless direct printing requires the printer to be wireless-enabled and in range of the PC. Some HP LaserJet printers may require a firmware upgrade. (6) Wireless performance is dependent upon physical environment and distance from access point. (7) Based on an HP assessment of printer manufacturer security offerings in market as of Nov. 1, 2011. (8) Estimated U.S. street prices. Actual prices may vary. For more information on announcements, please visit www.hp.com/go/ ppsinfluencersummit2012

Sharp Validates Globalprint Systems Printpod Software that Can Enhance End User Mobile Printing Capabilities Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, and GlobalPrint Systems are pleased to announce the validation of GlobalPrint’s Sharp OSA®developed integration for PrintPOD. PrintPOD is a versatile cloud-accessed printing solution suitable for all types of businesses in virtually any market space. PrintPOD enables businesses to offer a value-added solution that allows mobile users, including consumers and employees, to print documents directly from an iPhone, Android mobile device, laptop and a wide variety of other computing devices and platforms with only an Internet connection. PrintPOD functions much like an ATM network where users can print to their cloud account then engage a PrintPODenabled MFP to release their document for printing. This easy-to-use service offers the ability to print any document, any place a Sharp OSA-enabled MFP with PrintPOD is accessible. Users simply access documents that are stored in the cloud through a secure account managed by GlobalPrint Systems,

with their unique user ID and password. Integrated using Sharp OSA technology, GlobalPrint Systems’ patented software provides significant benefits for enterprises looking to support customer mobility across market segments, including hospitality, colleges/universities, professional services, and retail. “By leveraging mobile printing, accessible via Sharp OSA technology, GlobalPrint Systems helps streamline the print process and provide users with more convenient access to MFPs.” says Vince Jannelli, director of product management applications, Sharp Imaging and Information Company of America. “GPS is thrilled to have our PrintPod integration validated by Sharp. We believe that our PrintPOD solution for Sharp OSA-enabled MFPs will allow companies to offer significant value to their mobile users, and provide a secure and simple capability to print any document anywhere there’s a Sharp MFP with PrintPOD” says Darryl Dobin, Consulting CEO of GlobalPrint Systems.

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Benefits of the PrintPOD and Sharp OSA technology: • A secure and fully functional mobile printing capability • A managed service that offers customers a low cost offering with significant value add for their mobile users • The ability to monetize print transactions if desired to create revenue sharing for Sharp dealers and customers • Full customer support for installation and ongoing management for customer cloud accounts

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OEM UPDATE

098issue June 2012

MPS

HP Customers Increase Productivity, Accelerate Workflows with HP Managed Print Services HP announced that a growing list of organizations, including Office Depot, Pace University and Global Experience Specialists Inc., are choosing HP Managed Pr i n t S e r v i c e s ( M P S ) t o s t re a m l i n e information workflows and manage their printing infrastructures. The company also announced it has secured a leader position in the recent The Forrester Wave(TM): Managed Print Services, Q2 2012 report.(1) Among the criteria cited by Forrester that led to HP's MPS leader position were global delivery, mobile solutions, print policy software, and support for enterprise engagements and information technology outsourcing. HP MPS increases profit margins and enables new initiatives Office Depot, a leading global provider of office supplies and services, strives to meet customer demand and stay ahead of market trends. Recently, internal demand for the printing of posters, banners and other large-format items rose 30 percent. To make the most of this opportunity, Office Depot needed a more efficient way to monitor printer devices across multiple locations, track their usage and manage the supplies. “With HP Managed Print Services, HP provided HP's Designjet Z2100 Photo Printer series, HP Web Jetadmin software and a constant inventor y of fresh ink supplies, which helped us streamline the management of our fleet nationwide, and gain visibility into billing and insight into usage analytics,” said Colleen Fitz-Gerald, senior manager, Fleet Operations, Office

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Depot. "The streamlined management allowed Office Depot to increase profit margins and enabled ne w marketing initiatives to help grow our business." HP MPS improves manageability and reliability; reduces environmental impact and costs Pace University, a private university in New York, was challenged to meet growing printing needs for 13,000 students across three campuses. Students printed more than needed because free printing, including a cover sheet with every print job, was unlimited. Added to that were unreliable printers that were difficult to manage and properly supply to meet student demands. HP Managed Print Services helped improve the reliability of printers, provided the flexibility to print from multiple locations, and added capabilities such as copying and scan-to-email. With the HP Controlled Print solution and the availability of toner at reduced cost, the university was able to set a reasonable price for student printing and reduce paper waste by at least 100,000 sheets per semester.(2) “Pace University is very excited about the advantages this print solution has provided. It has enhanced the way we deliver our printing services,” says Tom Hull, chief information officer, IT Ser vices, Pace University. “HP effectively manages every aspect of our printing needs, which allows internal IT resources to be refocused on other strategic-business issues.” Accelerated workflow simplifies print management for increased savings Global Experience Specialists Inc. (GES), a leader in exhibition, event and retail marketing ser vices, wanted a p r i n t m a n a ge m e n t solution that would reduce printing costs, manage its print infrastructure end to end and improve its document workflow to boost business productivity. “HP MPS helped consolidate our devices by almost two-thirds, while

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providing new capabilities, including scan-to-email, network faxing and more. By moving to the HP LaserJet M4345, HP LaserJet M9050 and HP LaserJet M3035xs multifunction printers, GES' U.S. division was able to cut printing costs while increasing the availability up-time of our print fleet to over 97 percent,” said George Hines, chief information officer for Viad Corp, GES’ parent company. “HP’s ability to scale the MPS solution to meet GES’ changing needs was a key differentiator. HP delivered the benefits we expected and gave us the flexibility to tailor the program to our unique needs. Based on our initial success with HP MPS, we’re actively extending the solution.” Additional information about how businesses can benefit from HP Managed Print Services will be provided at HP's premier client event, HP Discover, taking place June 4-7 in Las Vegas. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. (1) “ The Forrester Wave: Managed Print Services Q2 2012,” Forrester Research, Inc., May 2012. (2) HP customer case study: Pace University, 2012. More information about HP is available at www.hp.com


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OEM UPDATE

098issue June 2012

MPS

Managed Print Services Boom as M2 Hits Record Revenues 50 new contracts, 20% staff expansion and record quarter growth demonstrates M2’s market position as Europe’s leading independent managed print IT services company Manchester, UK – 16 May 2012 – M2, Europe’s leading managed print IT services provider today announced record business growth. The Company, which is backed by private equity group ECI Partners, saw turnover grow six per cent to £31.7m in the year to March 31; its best ever turnover driven by a record number of devices managed by M2. Following the highest ever level of annual investment the business also saw profits grow strongly above their previous all time high of £2.4m achieved last year. John Taylor, CEO of M2 said, “We continue to grow the business organically through customer loyalty, innovation and great team work. We have invested heavily in both new people and technology to ensure we are well placed to continue expansion in the high growth sector of MPS. It is a market with expected growth of at least 20 per cent over the next three years.” M2’s profit mix is evolving with a greater percentage coming from its managed service business. The Company saw a record 2011 with growth in both mid and large corporate sectors exceeding 30 per cent, and its Southern region now delivering growth of in excess of 40 per cent. The results include only part year revenue from two major eight and 10-year contract wins from FTSE100 organisations worth in excess of £40m, including a contract extension valued at over £8.5 million with a FTSE 250 financial services company. These will continue to bring financial growth benefit over the coming fiscal years. M2, now in its 20th year of trading, started in the North West of England and is now is a truly national business with over 80 per cent of the business now being derived outside of the North West. Taylor continued, “We have experienced tremendous progress over the last year and we anticipate the trajectory will continue. We have just launched two new services; printer asset management (PAM) and M2 intelligence, a proactive helpdesk software

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for IT departments. These are examples of the innovations coming through that will support the future growth. They compliment our existing MPS service but are standalone services for customers who are maybe not at the MPS engagement stage. “ M2 expects further growth throughout 2012 and will build its business along the M1 corridor between Leeds and Milton Keynes as well as deepening its presence in the Midlands. The Company attributes its huge traction in the market to its independent approach. Able to offer customers an independent print consultancy that not only reduces costs, but provides great value to the business. M2 was recognsied recently by Quocrica in its global report as the leading independent MPS provider in Europe. Taylor concluded, “Analyst groups report that our target market of managed print and IT services looks set to continue to grow over the medium term, and we expect to exploit the opportunity. We are saving customers money at a time when all businesses are looking to save and we are increasing service experience for those coming to us at the same. Our proposition and delivery is being well received despite the economic climate.” About M2 M2 is the Europe’s leading Independent managed print IT services company. Offering a proactively managed ranged of office print strategies, infrastructures and document processes, M2 helps organisations reduce office print costs, waste and risk. Through a consultative audit and assessment process, M2 provides organisations with a customised best practice solution that benefits from the company’s vendor agnostic approach. The company’s professional account management teams helps secure sustained benefits and provides a continuous improvement programme. M2 provides all its own expert resources including engineering break-fix services to IT consultancy and support services. M2 provides a national UK service and specialises in the mid to large corporate market. Customers include Atkins, LSBU, Kings, Manchester Airport, Moorcrofts, Westwood College and Shoosmiths. For more information visit www.m2.uk.com.

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Lexmark Expands MPS Capabilities in India Aims at 78% CAGR in next four years Lexmark International has expanded their managed print services capabilities (MPS) in India as a part of a comprehensive plan to grow Lexmark India operations at 78% CAGR in the next four years. Lexmark recently completed three software acquisitions: Brainware, ISYS, and Nolij. “Adoption of MPS among Indian enterprises is increasing due to rise in digital content. However, many still work in the traditional hardcopy environment and require strong solutions for managing security risk and regulatory compliance,” said Shailendra Aragula, Country Manager for India, Lexmark. “With our strong leadership in the market, we are well positioned to help Indian enterprises increase productivity and save cost by assessing potential risks to their documents, their information and their network infrastructure, and integrate the appropriate solutions.” “Lexmark’s aggressive focus on print page reduction is central to our value proposition. We firmly believe that the most cost-effective and sustainable page is the one you never print,” said Chin Hon-Cheng, VP (Asia Pacific), Lexmark. “Lexmark’s MPS takes a holistic view of enterprises’ print output environment to drive out unnecessary printing and create more opportunities to reduce energy use and drive potential cost savings for Indian enterprises of all sizes.” “At Lexmark, we view our products, solutions and managed print services as the building blocks for higher-performing workplaces, where people are more connected, satisfied, and productive,” said Ronaldo Foresti, VP (Asia Pacific and Latin America), Lexmark. He further said that Lexmark will continue to invest in its Indian operations and have set ambitious targets for next four years. This underscores its commitment in providing the best-in-class solutions to our customers in India.


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OEM UPDATE

098issue June 2012

Wide Format Printer

Indonesia’s Elections to Boost the Overall Large Format Printer Market in 2012 The large format printer (LFP) market, which consists of both the graphics and technical markets, grew 40.1% year-on-year (YoY ) in 2011 and is expected to continue on its upward trajectory in 2012. The graphics market is forecasted to grow due to demand for solvent-based printers in the signage market segment. On the other hand, the growth of megaprojects will fuel demand for aqueousbased printers in the technical market segment. “The graphics market is expected to grow substantially in the months to come due to the upcoming state elections in the second half of 2012 and the presidential election in 2014. These bigscale events will likely push up demand for signage using solventbased ink,” says Muhammad Ikhwan, Associate Market Analyst for Peripherals at IDC Indonesia. In the graphics market, solvent-based printers have been showing positive growth trend in the last few quarters. The use of solvent ink for the graphics market has overtaken the use of aqueous ink since 4Q10. However, due to their high price, latex and UV ink have not caught up with solvent ink for the graphics market. Market share of solvent ink in the graphics market in 2011 reached 55.7% (refer to F igure 1), representing a 16.8% growth from 2010. In 2011, events such as the Southeast Asian

Games, and the state and general elections also pushed up demand for solventbased graphics. In addition, IDC observes that the printing culture in Indonesia is shifting from screen printing to digital printing, and even hawker stalls in Indonesia are using solvent-ink signage for display as well as promotional purposes. “Thanks to the surge in infrastructure construction projects in Indonesia from both the private and public sectors, IDC expects increased demand for LFP from the technical market from the architecture, engineering, and construction (AEC) segment,” continues Ikhwan. This year alone, the Indonesian government is carrying out over 50 infrastructure and industry projects, valued at 17.7 billion USD. These projects will fuel growth in the technical LFP market, especially 42 to 44 inch wide format printers. For the technical market, aqueous ink LFPs are still dominating the market with 97.6% market share in 2011. Demand for toner and solid ink LFPs is still very low in comparison to aqueous-base LFP as the latter is more economical. (Refer to Figure 2) Price is an important factor for Indonesia consumers in the technical market. You can learn more about IDC by visiting www.idc.com

Wide Format Printer

HP Announces New Mobile and Cloud-based Large-Format Printing Solutions HP has announced new mobile and cloudbased printing solutions for its HP Designjet systems, including anHP ePrint & Share application for Android. On display at the American Institute of Architects 2012 National Convention, the new solutions and features make it easier for architecture, engineering and construction (AEC) professionals and firms to print largeformat documents from virtually anywhere. They include: • An HP ePrint & Share mobile application for Android smartphones and tablets, allowing more users to access, view and print drawings on the go.

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• New features for HP ePrint & Share, including the ability to print PDF files directly from e-mail and optimization for Apple iPad. • HP-enabled cloud printing, now available directly from Autodesk AutoCAD WS, only available with HP Designjet web-connected printers. “Today’s AEC professionals demand easyto-use mobile solutions that fit an on-thego lifestyle and make viewing, archiving and printing large-format documents available at their fingertips,” said Santiago Morera, vice president and general manager, Largeformat Printing Business, HP. “HP continues

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to address these needs by providing the first large-format printer portfolio that lets customers access and print their designs where the job takes them.” New HP ePrint & Share features streamline design and build process HP ’s award-winning ePrint & S hare is a free web ser vice that allows AEC customers to access and print drawings from their conference room, home or job site using smartphones, tablets, laptops or the touchscreen of an HP Designjet ePrinter. HP ePrint & Share is designed for freelance architects, small- and medium-


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Wide Format Printer sized architecture and engineering firms and medium and large construction companies. “With partners around the world, we needed a solution that would alleviate communication issues associated with working across great distances,” said Brian Swanner, senior architect, Waggonner & Ball Architects. “The new features built into HP ePrint & Share helped us find ways to share designs with a variety of partners and, with the mobile application, we can print where the job takes us, speeding up the design-andbuild process.” The HP ePrint & Share mobile application, now available from Android and iOS devices, provides fast, easy access to files and print jobs, allowing users to: • Print to any HP Designjet web-connected printer, whether at the home office or a partner’s site, to save time, travel lighter and improve collaboration. • Print PDF files directly from e-mail by selecting the HP ePrint & Share application via the “Open in” button in iOS devices or “Share” button in Android devices. “As a virtual firm, we rely on technology like HP ePrint & Share to help us find better

ways to work together remotely, rather than having the overhead associated with a brick and mortar location,” said Jason Prichard, principal consultant, Theatre Consultants Collaborative. “The HP ePrint & Share mobile application for Android is easy to install, streamlined and simple to use for mobile printing.” The HP ePrint & Share mobile application enables remote printing to any HP Designjet web-connected printer, including the HP Designjet T2300 eMFP and the HP Designjet T1300 and T790 ePrinters. HP ePrint & Share is available at no additional cost as a download for HP Designjet customers. The mobile application is initially available for free through Google Play and Apple’s App Store. HP and Autodesk offer mobile printing to AutoCAD WS users

a web browser or mobile device. By registering for HP ePrint & Share, users can easily access and print their designs on any HP Designjet ePrinter directly from AutoCAD WS with full control over plot styles, paper sizes, layouts and more. When printing from AutoCAD WS using HP ePrint & Share, a high-resolution copy of the file is saved to the user’s HP ePrint & Share cloud library, making it simple to retrieve, share and reprint designs. “Our primary objective with AutoCAD WS is to foster a collaborative design experience for our users no matter where they do their work,” said Amy Bunszel, vice president, AutoCAD Products at Autodesk. “To that end, working together with HP to offer mobile printing through the new Plot to Print functionality with HP ePrint & Share was a natural next step.”

At AIA, HP and Autodesk are demonstrating the new HP ePrint & Share-enabled Plot to Print cloud printing functionality for AutoCAD WS, a web and mobile application that enables customers to view, edit and share DWG files from virtually anywhere through

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ASK THE EXPERTS

098issue June 2012

Remanufacturing the HP LaserJet Enterprise 600/MFP 4555 Toner Cartridges By Mike Josiah, Technical Director of UniNet Imaging

Mike Josiah Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. First introduced in March 2011, the HP LaserJet Enterprise 600/MFP 4555 engine is a 43-62ppm (depending on model), 1200 dpi multi-function engine. The new CE390A and CE390X cartridges are rated for 10,000 and 24,000 pages respectively. As with all mono black HP cartridges to date the chip is mainly controlling the toner low functions and of course the HP/ Non HP cartridge message. H P i n i t i a l l y re l e a s e d t h e M F P machines first, then a few months later the Enterprise 600 series was released These are nice cartridges to do in that there are no plastic rivets to cut or drill, All the screws are the same size, and no glue type seals are used anywhere inside. The current machines that use these new cartridges are as follows: HP LaserJet Enterprise 600 M601n HP LaserJet Enterprise 600 M601dn HP LaserJet Enterprise 600 M602n HP LaserJet Enterprise 600 M602dn HP LaserJet Enterprise 600 M602x HP LaserJet Enterprise 600 M603n HP LaserJet Enterprise 600 M603dn HP LaserJet Enterprise 600 M603xh HP-LaserJet M4555h mfp HP-LaserJet M4555f mfp HP-LaserJet M4555fskm mfp These cartridges are also very profitable to make! The retail price for the CE390A is $238.50* and the CE390X is $398.56* *Pricing as of December 2011 One very interesting note is that the printer uses the laser scanner unit to eliminate residual charges from the OPC drum. Here is what the service manual says on this: “The residual charge on the photosensitive drum surface is eliminated

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to avoid uneven image. The residual charge of the previous image is left on the drum surface after the transfer operation and this affects the following image formation. The product eliminates this residual charge by emitting a laser beam to the drum surface. The drum charge elimination is operated only during the last rotation period”. So basically after the wiper blade cleans the drum, the laser fires again at a different intensity to electrically clean the drum. The PCR is still charging the drum with both AC and DC signals so it is still cleaning the drum electrically too, but the laser is helping do this by eliminating most of the charges before the PCR fires. This is most likely needed because of the speed of the machine.(Up to 62ppm) Figure 1 shows the shipping seals in place on a new OEM cartridge. The main seal separates the two halves of the cartridge relieving some of the pressure on the various spring loaded and foam assemblies.

Required Tools 1) Toner approved vacuum. 2) A small Common screwdriver 3) A Phillips head screwdriver 4) Needle Nose Pliers 5) Magnetic roller press Supplies Needed Polyester based toner; 1100g for the HY, 725g for the LY Replacement drum Wiper Blade Doctor Blade PCR Magnetic roller sleeve Conductive Grease White lithium grease Replacement chip 1) Place the cartridge with the toner hopper facing up and towards you. This will orient the cartridge for right and left sides. 2) Remove the five screws on the right side end cap. See Figure 2

Figure 1

Figure 2

Printer usage, as well as some common printer/cartridge problems will be covered at the end of this article.

3) Open the drum cover towards the back of the cartridge. Remove the right side metal bar by pressing it out of the small

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Remanufacturing the HP LaserJet Enterprise 600/MFP 4555 Toner Cartridges

Continued

clip. See Figure 3

Figure 3

Figure 6

Figure 10 is no need to remove the drum axle pin. If it is removed, there is a chance that the hole in the plastic wall that it seats in will become enlarged slightly allowing the axle and drum to move slightly. This will cause banding. See Figures 11 & 12

4) On the opposite side of the cartridge, carefully pry off the drum cover plastic arm. The spring will probably pop off, take care not to loose it. We will go over the installation at the end of this article. See Figure 4

Figure 7 to damage the drum or mag roller sleeve. See Figure 8

Figure 11 Figure 4 5) Remove the metal bar from the left side, and remove the entire drum cover assembly. Make sure you put the spring in a safe place. See Figure 5

Figure 8 9) Remove the plastic drum bushing/gear train assembly and screw. See Figures 9 & 10

Figure 12 11) Remove the PCR. See Figure 13

Figure 5 6) Remove the 5 screws from the left end cap. See Figures 6 7) Remove the right side end cap from the cartridge. Note that the gears do not come off the end cap. See Figure 7 8) Remove the left side end cap. Both halves will come apart easily. Be careful not

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Figure 9 10) Remove the drum. Lift it up from the large gear side, pull over and remove. There

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Figure 13


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098issue June 2012 12) Remove the two screws from the wiper blade. See Figure 14

Be careful not to damage the small contact that comes off the PCR spring on the black holder side. See Figure 17

Figure 20 Figure 14 14) Due to the high speed and page counts of these cartridges, we recommend that the wiper blades be replaced. 15) Note that there is not any type of sticky sealant on the wiper blade. There is just normal foam and felt seals under the blade. Remove the wiper blade from the cartridge, and clean out the waste toner. Be careful not to damage the spring coming out from the black PCR holder. See figure 15

Figure 17 19) Install the cleaned PCR. Place a small amount of conductive grease on the black PCR saddle. Remember, when using conductive grease, more is not better! Also place a small amount of white lithium grease on the white holder side. See Figure 18

Figure 21 Figure 22

Figure 18 Figure 15 16) Clean the PCR with your standard PCR cleaner. 17) Clean the felt and foam seals under the wiper blade. Make sure they are not compressed or they may leak. See Figure 16

Figure 16 18) Install the wiper blade and two screws.

20) Install the drum, drum bushing assembly and screw. Make sure the gears from the bushing assembly align with the drive gear on the hopper. See Figures 19 & 20 Place the waste chamber aside.

24) Note the location of the spring that sits between the MRS holder and the hopper. Remove the two screws, spring and the holder. See Figure’s 23, 24 & 25

Figure 19

Figure 23

21) On the supply chamber, carefully pry off the Magnetic roller (MRS) cover, and remove. See Figure 21 23) Remove the MRS drive gear. See

25) Remove the MRS assembly. The left (non-gear) bushings may come off with the roller. If they do not, remove them so

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Figure 22

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Remanufacturing the HP LaserJet Enterprise 600/MFP 4555 Toner Cartridges

Figure 24

Continued

Figure 28

Figure 32 Figure 33

Figure 25

Figure 29

they are not lost or damaged. See Figures 26 & 27

Figure 33

Figure 30 Figure 26

31) The upper mag roller section of the toner hopper “Floats” on a series of foam seals. The upper half can be removed from the hopper, but some of the seals will be destroyed. This may become necessary in order to seal the cartridge. We will keep you informed on the availability of a seal system and how to install it as our testing continues. The foam isolates the mag roller from the vibrations of the mixing augers, and allows smoother prints. 31) Clean the mag roller contacts, and replace the conductive grease. If the plating on the contact is worn they should be replaced or banding will most likely occur. See Figure 34

Figure 31 Figure 27 26) Lift up on the clear scraper covers and remove the two Dr. Blade screws. Remove the two scrapers and the doctor blade. See Figure’s 28, 29 & 30 26) Remove the fill plug from the hopper. See Figure 31

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27) Clean out all the remaining toner in the supply hopper. 28) Note the magnetic seals on the MRS and the DB sealing foam. Make sure both are clean. See Figure 32 30) There are two separate mixing blades in the toner hopper. The largest is on the bottom, with the smallest on the top. Each is driven by its own separate drive gear. See

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Figure 34 32) Install the doctor blade, be careful


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098issue June 2012 of the alignment pins. For now do NOT install the scrapers or screws. See Figure 35

33) Install the two doctor blade scrapers and screws. The clear scraper covers must sit on top of the roller. Installing them now will lessen the chance of damaging them or getting any grease on them. See Figure 39

Figure 42 Figure 35 33) Clean the mag. roller with a dedicated mag roller cleaner. On the left side of the mag roller there is a small hub that is keyed into the MRS holder. Align the hub with its slot and install the hub as well as the entire MRS assembly. See Figure’s 36, 37 & 38

Figure 39 34) Install the holder and spring. Make sure that the spring is compressed so it fits into its slot. This is easily done with a small screwdriver as the holder is pressed in place. If you are having a hard time getting the holder in place, take a moment to look at the angles of the plastic holder. They have to align with the corresponding angles in the hopper for it to fit. Install the two screws. See Figures 40, 41 & 42

Figure 43 the MRS assembly. Note that the post on the front or DB side is longer than the back post See Figures 44 & 45

Figure 36

Figure 40

Figure 44

Figure 37

Figure 41

Figure 38

36) Install the MRS drive gear. See Figure 43 37) Install the keyed MRS cover. Make sure that the keyed hole in the cover matches the keyed end of the magnet in

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Figure 45 38) Fill with appropriate amount of M4555 toner, replace the fill plug. See Figures 46 & 47 41) Install the left side end cap onto the toner hopper. It is easier to install the end cap on the supply hopper first, install

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Remanufacturing the HP LaserJet Enterprise 600/MFP 4555 Toner Cartridges

Continued

45) Install the arm onto the cartridge. Pull back all the way and release the spring from the notch so that the tail fits as shown. See Figure 54

Figure 46

Figure 50

Figure 54 46) Replace the chip on the top of the cartridge. Replacing this chip will enable the toner low functions of both the cartridge and the machine again. See Figure 55 Figure 47

Figure 51

one screw and slide the waste chamber into the end cap. Install another screw from the end cap into the waste hopper to hold it in place See Figures 48 & 49

43) Install the metal bars from the drum cover on both sides of the cartridge. Place the bars in front of their slots and press in place with a small screwdriver. See Figure 52

Figure 55

Figure 48

47) Install the plastic separator seal. This seal keeps the two halves slightly separated relieving the pressure of the various foam and spring assemblies. See Figures 56 & 57 Figure 52 44) Install the spring into the drum cover arm as shown. Pull the upper tail of the spring until it fits into the notch in the arm hub. See Figure 53

Figure 56

Figure 49 2) Install the right side end cap and 5 screws. See Figure 50 42) Install the remaining 3 screws on the left side end cap. See Figure 51

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Figure 53

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098issue June 2012 Test pages from both the laser printers an MFP machines: Running the Cleaning Page

Figure 57 Repetitive defect chart: OPC Drum: 94mm Upper Fuser sleeve: 94mm Lower Fuser pressure roller: 94mm Cassette Feed and separation rollers: 79mm Tray 1 Feed roller, separation roller: 79mm Magnetic Roller Sleeve: 63mm Tray one pickup roller: 63mm Pre-registration roller: 50mm Feed roller: 50mm Transfer roller: 47mm PCR: 37.7mm

From the HOME screen, touch the Device Maintenance button Open the following menu’s: Calibrate/Cleaning Cleaning Page Touch the Print button to run the page This process can take a few minutes to complete Running Test Pages From the HOME screen, touch the Administration button Open the following menu’s: Reports Configuration/Status pages Choose the Configuration page, Administration Menu map, Current Settings page or Status page, your choice. Touch the Print button to run the report

common cartridge and paper jam codes here. 10.XX.YY Supply Memory Error: An error has occurred in one or more of the printers supplies. HP again call the chip a “memory tag” and the machine cannot communicate with one of them. 10.XX.33 Used Supply in use. (Chip not changed) 10.XX.40 Genuine HP S upplies installed 10.XX.41 Unsupported Supply in use. (Wrong chip installed) 10.YY.35 Incompatible supply in use Error 13.XX.YY: All the error 13 codes deal with paper jams or a door open. There will always be a text message under the number code tell you where the jam is. These messages are very specific.

Printer error Codes There are literally hundreds of error codes listed in the ser vice manual on these machines. I have listed just the more

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Message from the Publisher 最近因为杂志改版的缘故,频频采访许多行业内知名企业的领 导者和管理者,在与他们的对话里受益良多。尽管全球打印机市场 的出货量持续以 7.4% 的比率走低,但是对于耗材行业的影像似乎 并不十分明显,许多耗材企业正抓住一年当中的这个平稳时期,提 高自身的产能和销售业绩。于此同时,有远见的管理者已经开始在 筹谋着企业发展更为长远的策略与方向。历史悠久根基稳固的大公 司在考虑着如何与时俱进,始终保持着行业的领导地位 ;而新兴企 业则考虑着如何开拓新兴的市场,赢得更大的发展机遇。可见,在 耗材行业特别是中国耗材行业,经历了重重考验和挫折之后,越来 越多的人意识到决定企业未来的不是眼前的利润收益,而是企业的 综合实力。许多公司都能够做到兴盛一时,但是只有卓越的企业才 能实现强劲,可持续的发展。 本期《亚洲再生业》杂志安排了 2 家重要公司企业的领导者专访,一篇来自于南京田中机电再 制造有限公司总裁高国强博士。他同我们畅谈了他对于南京复印机产业园以及南京图文奥特莱斯的 构想以及规划前景。高总是个温厚博学又卓见非凡的人,在南京高淳这样一个本来普通的中国南方 小城,他用他的智慧勾画出了一幅复印机产业的大蓝图,这样的气魄令人赞叹也让人钦佩。另一篇 则是我们对于湖北鼎龙化学股份有限公司的朱顺全总经理的采访整理,湖北鼎龙的化学墨粉受到了 行业的广泛瞩目,采访中,朱总向我们提出鼎龙要“生产 OEM 品质的墨粉”的理念也让我们大为震撼, 化学粉其实一直是行业当中高投入低回报的一个不太被看好的领域,鼎龙公司不但大胆的涉足了该 领域还深深的植根于次,并做出了让许多行业同行叹为观止的成就。我想,去评价一个优秀成熟的 企业,不仅仅是看他在自己当前的市场当中获得了多大的成功和收益,更应该看他对于整个行业的 发展是否有自己的思考和建设,以及对于行业发展所做的推动作用和贡献,而值得高兴的是,在中 国再生耗材行业快速发展过程当中,像田中和鼎龙这样的企业还有很多。 《亚洲再生业》杂志的改版和丰富还有在持续当中,我们非常期待您的反馈和建议,欢迎您把您 对杂志现有改版的看法和意见,或者对当前再生耗材行业的观点同我们交流 , 让我们一同做的更好。 邮箱 :info@rechargeasia.com.

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China Office Consumables Market Lacks Self-Regulation

我国办公耗材行业自律功能的缺失与拓宽 郑西振 办公设备机械专家。曾任机械工业部天津复印技术研究所所长、研究员级高级工程师。多年从事材料试验装置及 无损检测仪器技术情报和标准化研究与开发工作。在复印机械行业的发展规划和复印所的发展方向上提出了切实可行 的措施。为促进科研成果转化、复印行业新产品开发、行业标准化和质量检测事业的发展做出了突出的贡献。

一.行业协会的产生及行业自律的涵义 1. 行业协会的产生

行业协会是行业自律的当然监督机构之

出口到世界各地的耗材量占到全球总耗

一。

材量的 65% 以上,已成为全球最大的耗

在市场经济的国家,市场结构均呈

具体来说,行业协会自律是指行业

现三元化结构,即政府、企业以及介于

协会通过章程、公约、会员守则等方式

政府与企业之间的行业协会,这三者之

对所从事的行业进行自我沟通、自我协

⑵ 我国打印耗材产品销售市场总体

间达到互相补充、互相支撑、互相牵制、

调、自我约束与自我管理,使会员企业

来说是基本正常地发展,打印耗材产品

互相监督。改革开放以后,行业协会在

或行业企业的行为符合国家法律、职业

年销售量以约 15% 的速率增长;国产兼

我国开始兴起,既是整体行业发展的需

道德和社会公德的要求。章程、公约、

容产品的市场份额逐年增加;产品质量

求,又是政府职能转变的产物。行业协

会员守则构成行业协会的自律体系。

明显提高;具有自主知识产权的产品有

材生产基地和耗材销售中心、耗材研发 中心。

会是社会、经济发展到一定阶段的客观

3. 行业自律是建立在行业协会自律

所增多,另外国外厂商来华采购打印耗

要求和必然产物,其基本职能是行业自

的基础之上的,如果一个行业没有一个

材的量大幅度增加。但是,兼容耗材企

律、行业服务、行业代表、行业协调。因此,

行之有效的行业协会的话,行业自律也

业的发展仍然良莠不齐,小作坊式的小

它是政府、企业、市场之间联系的纽带

就无从谈起。行业自律是市场经济体制

兼容耗材企业以低价的劣质耗材在市场

和桥梁,它一方面引导企业走向市场,

的必然产物。每个行业只有认真地做好

上兜售,假冒耗材市场上屡见不鲜,使

维护企业的权益,另一方面,也是市场

了行业自律的工作,本行业才能得以在

市场鱼目混杂。到 2011 年底,我国打印

经济体制下,维护社会经济秩序的必要

竞争激烈的市场中生存下去,我们也才

耗材市场上的产品有原装(OEM)产品、

保证。

能有一个健康有序的市场。

国内外厂商的兼容(优质)产品及兼容(假

在上世纪八十年代末九十年代初, 随着我国政府体制的改革和职能的转变,

二.我国办公(包括复印机、打印机等) 耗材行业自律功能的缺失与拓展

包含有办公耗材产业的“中国文化办公 设备制造行业协会”与“中国计算机行 业协会”相继成立,并按政府的要求行 使了行业自律、行业服务、行业代表、 行业协调的基本职能,初步起到了政府、 企业、市场之间联系的纽带和桥梁作用。 2. 行业自律涵义 行业自律是为了规范行业行为,协 调同行利益关系,维护行业间的公平竞 争和正当利益,促进行业发展。其行业 自律的涵义主要包括:严格执行相关的 法律、法规;制定和认真执行行规行约; 向客户提供优质、规范服务;行业自律 也是维护本行业和企业的利益,避免恶 性竞争,维护本行业持续健康的发展;

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1. 我国办公耗材行业及市场发展状 况

冒伪劣)产品。这三种产品所占据的市 场份额分别为 45% 左右及 10% 左右。 其假冒伪劣打印耗材产品仍然不少,并 且低价销售,这不仅坑害了用户,损害 了消费者的权益、而且造成了环境污染、

⑴ 我国办公耗材产业是从 20 世纪 80 年代初开始引进国外的生产线及生产 技术起步的,她的发展经历了引进、消 化吸收、模仿制造、自主创新四个阶段。 到 2011 年,我国办公耗材产业已经走过 了不平凡的 30 个年头,耗材产业发生了 日新月异的巨大变化。可以说我国耗材 产业已从仿制期、自主研发期,已经迈 向自主创新的成熟期。已经从十几家耗 材生产企业发展到近 600 家办公耗材生 产企业,其中大中型企业占到 40% 左右, 产值、产量却占到 85% 左右;我国每年

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同时使国外的销售商及代理商抱怨多多, 直接影响了我国的打印耗材市场的声誉, 使国内厂商销售量减少、经济受到损失。 市场上假冒伪劣产品的长期存在的原因: 一是生产厂商的组织者损人利己的投机 心理、经营不讲诚信;二是工厂简陋, 设备陈旧,小作坊式操作;三是企业管 理薄弱,没有规范的生产工艺;四是没 有按标准要求生产,甚至无标生产;五 是采购价低质劣的配套产品等等。归纳 起来,就是这些企业没有按照耗材行业 协会自律来实施企业自律。


专题文章 / FEATURE ARTICLES

2012 年 6 月 总第 098 期

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专题文章 / FEATURE ARTICLES 我国办公耗材行业自律功能的缺失与拓宽

材产业发展及市场状况来看,企业

2012 年 6 月 总第 098 期

到位,存在多方面的自律功能缺失:

认真贯彻实施。实际上对企业是没有约

自律、行业自律、行业协会自律基本上

① 在社会主义市场经济中,相对于

都没有达标,国家规定的有些政府职能

市场调节和国家干预,行业协会在微观

还没有放权到行业协会;行业协会还存

经济管理方面具有不可取代的独特优势。

来看,还是从精简机构下来的领导,为

在安于现状,缺乏自我提升、大胆尝试

温家宝总理在十届全国人大三次会议上

企业服务还是老一套,从而降低了行业

的冲劲和实际行动。因此耗材行业存在

指出,坚决把政府不该管的事交给中介

协会的社会影响力。虽然政府工作人员

着诸多功能缺失,使得耗材产业及市场

机构,充分发挥行业协会、商会等组织

大多理解行业协会的理论定位,但在实

发展良莠不齐,影响了耗材产业的正常

的作用。然而,事过了三年仍然没有落

际工作中却往往将其当作“安排退休老

发展。

实到行业协会,也没看到协会在微观管

同志发挥余热的机构”,使行业协会的

理上的作用。其作用往往仅限于培训、

工作人员大部分都是政府或企业的退休

承办展览会、研讨会、主办行业信息期

人员,甚至将那些“忙不完、做不完”

⑴ 耗材行业自律功能的缺失

刊或者杂志、咨询、调查、统计、会议

的行政工作推给下属的行业协会。在诸

自律应包括企业自律、行业自律及

交流等浅层次,与理想中的地位和价值

如此类的狭隘思想指导下,我国行业协

相去甚远。

会的成长实际上难以得到相关政府部门

2. 我国耗材行业自律功能的缺失与 拓展

行业协会自律是个自律体系。而行业协 会的自律责任是行业生存与发展的基础,

耗材行业协会本应通过对违法、违

束力和监督力。 ② 行业协会的组织机构及人员组成

的支持,发展空间受到很大约束,应有

是行使其他社会责任的前提,公共管理

规经营者进行约束和惩戒达到净化市场

责任则是承担政府委托赋权职能的一部

环境、维护规范市场竞争秩序的目的,

③ 行政执法与行业自律的界限一直

分,而慈善责任、公益责任则是行业协

促进耗材行业整体发展,而这一目标的

未明确界定,从而就束缚了行业协会实

会提高行业声誉和扩大社会影响力的一

实现自然又会提升行业协会的社会威望

施行业自律的主动性和积极性。虽然有

种有效途径,由此建构起完整的行业协

和行业地位,使行业协会能够为会员企

关文件中明确提出“行政执法与行业自

会社会责任体系。对行业协会而言,它

业提供更高层次的服务。然而,耗材行

律相结合”,但对于行业协会自律职能

所自律的对象主要是针对参加这个行业

业协会在目前我国耗材市场上出现的销

的范围界定,只是笼统地概括为“健全

协会的会员企业,对行业而言,不仅包

售假冒伪劣产品、质量低下、大打价格战、

各项自律性管理制度”、“建立完善行

括参加行业协会的会员企业,还包括没

不公平竞争的行为无所是从、无能为力。

业自律性管理约束机制”,并未就行业

有参加行业协会的行业企业。 行业协会

其根本原因是政府还没有赋予给行业协

自律的具体范围做出规定。耗材市场出

通过自律,在行业内部协调产品质量、

会的功能,所以只能企业联合工商进行

现的不公平竞争、不遵纪守法的企业、

产品价格,避免盲目竞争,达成行业共识,

打假,耗材市场混乱工商又管不过来,

销售假冒伪劣产品的企业、市场价格协

维持规范市场基本秩序;同时,代表本

造成耗材市场处于无人管的不规范状态。

调的工作等等,都没有行业自律的职能,

行业成员的利益,协调与其他行业的关

其表现:一是行业内企业在国内市场出

更不能行使处罚的功能,行业协会就没

系,保护本行业的合法权益不受损害。

现恶性竞争,相互压价,对行业长远的

有权威性,使行业协会面对耗材市场的

近年来在国家相关政策的推动下我

健康发展产生潜在的威胁。二是以低价

混乱状态下束手无策。目前,耗材行业

国行业协会获得迅猛发展,但由于旧有

格进入国际市场,竞相压价,可能遭受

协会只能引导企业诚信经营,有效防止

惯性思维、立法不完善、自我定位偏差

进口国的反倾销或反补贴诉讼。譬如,

价格欺诈,引导消费者理性消费;倡议

等各种障碍性因素的存在,包括耗材行

在 2010 年以来,工信部发布了“中国工

企业坚持“公平、公开、公正好诚信”

业协会在内的行业协会在社会主义市场

业企业质量信誉承诺活动”、“关于规

原则,自觉接受政府和社会监督。

经济体系中的应有功能并未得到有效发

范工业产品质量企业自我声明的实施意

④ 大多数行业协会安于现状,缺乏

挥。有些行业协会或商会的成功经验表

见”等通知,就没有明确赋予有关行业

自我提升、大胆尝试的冲劲和实际行动。

明,行业协会欲要拓展其自律空间、确

协会的功能,所以耗材行业协会只能做

前述社会环境不理想、法制不完备等不

立其行业管理地位,对内需要提升服务

到口头响应或以理事会的名誉向会员单

利因素虽然阻碍了行业协会自律功能的

质量,对外要积极主动参与政府市场规

位发布一个“倡议书”,来号召企业共

发挥,但其毕竟仅仅属于外部因素,真

制活动,同时还需努力完善协会内部民

同打造诚信经营、保证产品质量,在销

正遏制行业协会发挥作用的是其自身存

主治理机制。但是,包括耗材行业协会

售和售后的各个环节当中,为消费者营

在的种种内在缺陷。首先,行业协会的

在内的大多数行业协会的自律功能没有

造一个放心的消费环境,促使耗材企业

服务水平尚未得到企业的普遍认可,赋

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的行业自律功能也无法充分发挥。


专题文章 / FEATURE ARTICLES

2012 年 6 月 总第 098 期

予实际行动的服务功能甚少,因而逐渐

得到增强。

法律或政府,而是源自会员企业的让渡,

丧失了吸引力和凝聚力。由于在生成机

⑵ 行业协会自律空间的拓展

因此在不违反国家强制性法律规定条件

制、管理体制、人员安排、思想观念等

根据中央政策和国务院相关文件,

下,耗材行业协会应该行使会员企业通

方面存在着“先天不足”,我国大部分

自 2005 年开始,越来越多的中央或地方

行业协会特别是占据主导地位的官办行

政府开始着手推进“政会分开”,尝试

③ 协会内部应当积极推进民主选举

业协会自产生起,就未能树立起足够强

将行业协会与其业务主管部门在人员、

机制。目前我国包括耗材行业协会在内

烈的服务意识。其次,经费困难是所有

办公场所及经费上实行“三脱钩”,以

绝大部分行业协会都缺乏有效的内部组

行业协会面临的共同性问题,严重限制

期实现官办行业协会“民间化”转型,

织机制,其组织机构的建立与人选基本

了该类社团的活动空间。有关调查报告

同时也采取各种举措积极促进行业协会

上都由政府决定。某地方耗材行业协会

显示:大部分行业协会的会费收入额还

的发展与功能发挥。

的实践表明,一个是行业协会真正是体

过章程或规约让渡出来的管理权力。

达不到运作需要的 30%。由于经费困难,

在我国行业协会发展实践中,不少

现了企业当家作主、是企业的“娘家”;

包括耗材行业协会在内的许多行业协会

行业协会被视为企业的“娘家”,当企

二是行业协会民主选举机制保证了内部

的活动只能限于办办简报、一年开一两

业遇到困难时不是找政府而是去寻求协

组织机构的质量和活动力,而体现着会

次会议而已;也还是因为经费紧张,会

会的帮助,企业中形成了“有困难找协会、

员意志、贯穿着会员平等、反映着会员

费交的也不多,很多行业协会被迫压低

有问题问协会、有建议向协会提”的局面。

理性的民主选举为行业协会长久、稳定、

人员工资和福利待遇,从而失去了对专

为在我国政府职能转变不断推进的社会

健康发展提供了有力的支撑。民主选举

业人才的吸引力。再次,行业协会内部

背景下,各个行业协会应当借鉴优秀行

是行业协会实现自主治理的基础,只有

粗框架的治理机制也是羁绊其发展的因

业协会的经验,可在以下方面寻求突破,

切实地跨出民主选举这关键一步,才能

素之一。大部分行业协会属于“政府牵头”

主动拓展行业自律的空间。

保证行业协会成长为一个开放的系统,

组建而成,罕有民主选举产生者。而且,

① 耗材行业协会应切实履行服务职

引导会员走上行业自律的轨道上,会员

虽然大部分行业协会设立了会员大会、

能,提升吸引力和社会公信力。对于行

才有机会参与协会的组织和管理,保证

理事会、常务理事会等内部组织机构,

业协会而言,“服务”功能的根本性地

企业自身的权益。进而,一步一步构建

也制定了协会章程,但由于缺乏民主选

位和意义无需多言,但关键是如何将其

起包括民主决策、民主管理、民主监督

举、监督及激励机制,各组织机构基本

落到实处,使协会真正成为企业之家。

在内的整套民主运行机制。

上形同虚设,章程也只是起“装饰”作

某地方耗材行业协会在积极实施服务职

用而已。

能,取得了较好的效果,受到会员的好评。

理耗材市场中大有作为。耗材行业协会

所以,耗材行业协会应该大胆地、切实

应该在政府大抓“工业企业质量信誉承

地履行服务职能,提高自身的公信度。

诺活动”、“规范工业产品质量企业自

⑤ 耗材行业协会的最大缺失是不具 备国家一级协会的资质。到目前为止, 我国的耗材行业协会和地方耗材协会都

② 耗材行业协会应当尝试主动出击,

④ 耗材行业协会在协调、规范及治

我声明”等活动中主动出击,协助政府

是隶属在“中国计算机行业协会”及“中

积极介入政府的经济管理活动。由于目

狠抓耗材企业的质量信誉承诺及企业自

国文化办公设备制造行业协会”一级协

前国家并未明确行政执法与行业自律的

我声明活动,协调,规范、治理耗材市场,

会之下的二级协会(称为“分会”或“专

界限,所以耗材行业协会也选择了保守

增强监管力度,提升协会的吸引力和社

业委员会”),其功能和职能都集中在

态度,往往仅参与行业调查、行业统计、

会公信力。

一级协会,不能独立行使行业协会的功

收集行业信息、组织培训、行业交流会、

能和职能,因此要实施耗材行业协会自

产品展览会等“软性”行业管理活动,

律就更加困难。没有一级协会的批准,

对于制定行业标准、监督企业经营、资

连办展览会、收会费等都不行,行业协

质审查、惩戒违法经营者等“硬性权力”

会的功能难于推动。另外耗材产业横跨

则不敢触及。在市场经济体制下,对市

三个行业协会,很难协调作战。只有把

场变化反应最为灵敏的不是政府而是企

我国的办公耗材产业集中起来成立一个

业,自身利益深受市场影响的也是企业,

“中国办公耗材行业协会”,才能在政

因此由企业组成的各个耗材行业协会应

府的指导下,行使行业协会的功能和职

当在企业需要时勇敢、大胆地承担起行

能,耗材行业的产品质量、市场秩序的

业自我治理、规范市场的职能。从权力

规范,协会自律、服务职能等才能逐步

来源看,行业协会的自律权不是来自于

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2012 年 6 月 总第 098 期

Nanjing, GaoChun - A Rising Star of the China Digital Printing Capital

南京 . 高淳——起飞中的世界 复印机产业之都 南京田中机电再制造有限公司总裁高国强博士 日前,在北京展览馆举办“第二届国际办公耗材与新技术” 展览会上,在醒目的展位上悬挂着“图文奥特莱斯——中国首 家仓储式厂家直销图文设备及耗材大型专业卖场”标语,引起 我们关注。现场我们采访了该公司的总裁高国强博士。 亚洲再生业:看到您的醒目标语,中国首家 仓储式直销 图 文设备耗材专业卖场,您可以向我们介绍下吗? 总裁高国强:首先感谢亚洲再生业的媒体对于我们展位的 关注。我们即将开业的图文奥特莱斯——是在办公设备耗材领 域打造一个“一站式”交易平台。像苏宁、国美一样规模化操

赢。目前销售形态各异,销售环节繁杂不清,无法管控终端客户,

作这个产业,为办公设备与耗材厂商与消费客户搭起营销平台。

图文交易市场提供公共销售平台,标准价格,品质保证,现场

图文奥特莱斯是超级物流平台,客户能体会到这里购图文 用品,品种繁多、质量有保证、价格有实惠、现场速提货、安

提货。这样大大减少了销售环节,降低销售费用,服务终端客户, 降低经营成本。 亚洲再生业:中国的办公设备与耗材再制造行业起步早,

全又舒适的购物之旅。 它的商业运作模式是:建立中国第四代图文用品交易市场。 (第一代是庙会式。第二代工商农贸式中关村、硅谷市场。第

中小企业 4000 家,从业人员超过几十万,您作为这个行业的 先驱者是如何经营这份事业的?

三代连锁超市式小商品批发。第四代是主题超市)。服务于中

总裁高国强:南京田中机电再制造有限公司 1992 年创立,

国几十万大小图文社,以厂家直销的大型批发超市模式,搭建

从事旧复印机的进口加工复出口企业,20 年来专注于复印机的

“客户—商场-厂家”一站式服务平台。商场采取商家分区入场,

生产再制造。2003 年被国家质检总局批准为国内第一家专业从 事旧办公设备再制造的企业。2006 年被评为江苏省政府采购协

统一收银,主要收取销售佣金的赢利模式。 它的市场优势:生产厂家与主题超市和用户是共生共存共

议供货单位。2007 年环星再制造复印机中标武汉市政府采购。 2011 年 ECOSTAR 再制造高速打印复印机年销售量已达 4 万台, 市场占有率超过 60%,居全国各品牌新旧复印机首位。2011 年我作为中国绿色企业家应邀请到哈佛大学演讲。中国工程院 士徐滨士担任我公司科技顾问。 公司在南京市高淳经济开发区建有占地面积 29 万平方米 的现代化生产基地,有亚太地区最具规模的再制造复印机生产 线,有员工 200 多人。 亚洲再生业:公司运作得优秀,我们认为一定有很好的指 导理念和经营战略,从而才会实现最大的环境价值。环星印家 的理念是如何指导员工努力实现的? 总裁高国强:我们公司的理念定位是服务于客户,通过资 源再利用,为世界环保做贡献。建立 ECOSTAR 全球品牌,以 循环服务型理念,创建中国打印复印设计、制造、销售、服务、 回收再利用新的产业体系,以独特的运营模式,实现高效运作, 持续发展,最终成为信息时代全球卓越的图文输出解决方案供 应商。 办公设备与耗材做大,要着手产业链建设,向开发区、绿 色家园方向发展。打印机趋于个人使用,复印机趋于商务用户,

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总体规划 2000 亩。 小结:南京田中机电再制造有限公司在复印机设备再制造 行业中运作 20 年,它的成功,不仅被社会认可,也作为国家 办公设备再制造行业定点单位,向行业中推广。它从一个小企 业走向规模化发展,也将带来办公设备耗材产业的大的发展期。 我们将关注跟进这一新生事物的发展进程。

一部分进入了数码印刷。我们 2003 年复印机再制造以出口为主, 2008 年后中国政府允许内销后,内销占 80%,但外销仍在增长, 如新加坡、台湾、美国、澳洲、迪拜订单很多。有个韩国客户 占我们半年的生产量。从 2003 年始计算我们增长了 30 倍。 这个市场前景很好,要有计划发展,使产业集聚地化。做 成研发、生产、销售、物流、服务于一体,专业化配套,有明

关于南京复印机绿色产业园: 南京复印机绿色产业园(NJCEP),将按照 " 第四代 " 科 技园标准,以 Ecostar 环星整机厂为基础,打造集科研、设计、

确的产业链,向规模化、现代化的发展方向。 亚洲再生业:为降低资源消耗,实现经济可持续发展, 发达国家从上世纪 80 年代开始重视建设循环经济社会。我国 2008 年也相继颁布了相应的法规,将再制造产业列入了鼓励性 国家产业政策中,南京复印机绿色产业园是以实际行动实现资 源利用再制造产业,打造中国人的复印机工业城吗? 总裁高国强:是的。南京复印机绿色产业园定位:“第四代” 科技园,主题:产业综合集群。科技园涵盖产品产业链的科研、 生产、贸易、展览、旅游各环节的综合性集聚群。园区内,企 业有着供应链上下游关系,大家做着相关的工作,业务上相互 促进,技术上相互帮助,取长补短,共同进步,形成强大竞争 优势的产业合力。园区规划:五大区域(市场贸易、整机生产、

教育、供应、制造、销售、服务为一体的综合性科技社区。该 园区不仅是复印机制造、研发中心,还将是展览、贸易、生活、 旅游等中心。园区总规划 2000 亩,前期规划 500 亩,已建成 24 万平米、26 栋建筑物,包含五大区域:市场贸易区、整机 生产区、零件耗材生产区、技术研发配套区、公共生活服务区。 关于双高路图文广场(图文奥特莱斯) 双高路图文广场位于南京复印机绿色产业园内,是以厂家 直销为主的大型批发超市模式的集中采购中心,主要服务于中 国几十万大小图文社,与传统的渠道批发模式相竞争。双高路 图文广场致力于搭建“客户 - 商场 - 厂家”一站式服务平台。

零件耗材、技术研发配套和公共生活服务区)、十大功能(复 印机博物馆、生产、科研、物流仓储等功能)。

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专题文章 / FEATURE ARTICLES

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Memjet Legal Battle Settles

Memjet 的法律之战尘埃落定 近日,Memjet 公司宣布,该公司已

利亚北诺德市银溪研究私人有限公司

Memjet 公司已经与一些国际领先的

经与银溪研究私人有限公司达成的一项

(Silverbrook Research Pty. Ltd.)提供

制造商达成了合作协议,包括中国的联

关键协议,基于此澳大利亚法院已经撤

的 Memjet 技术产品提供服务。银溪研究

想和韩国的 LG 等。在本次德鲁巴展会上,

销双方的法律诉讼。Memjet 公司为继续

私人有限公司的总裁,同时也是 Memjet

Memjet 公司积极开展 OEM 制造商的合

实现彩色全幅喷墨印刷技术的革命打通

技术的联合发明人——基亚 . 西尔维布

作,最新的合作方包括奥西、东芝等。

了道路。

鲁 克(Kia Silverbrook), 将 继 续 担 任

根 据 这 项 协 议,Memjet 将 继 续 拥 有与 Memjet 技术相关的知识产权的所

Memjet 公司董事会的特别顾问,并将为 Memjet 公司继续提供咨询服务。

有权和控制权,包括在全球范围内已经

对于此次达成的协议,Memjet 公司

获得和正在申请的约 4000 个专利。此

非常高兴,公司总裁劳尔先生表示,这

外,Memjet 公 司 将 继 续 拥 有 与 Memjet

为 Memjet 公司大张旗鼓地推动 Memjet

技术相关的全部研究、开发和商业化活

技术,并实现其商品化,走进商业、工业、

动 的 直 接 控 制 权, 包 括 为 之 前 由 澳 大

办公等各个领域铺平了道路。

The Online Growth of the Printer Consumables Industry

网络打印设备行业的发展 目前 , 随着计算机网络技术的发展与

二、网络打印的功能

力下 , 共享打印被全面淘汰 , 网络打印已

应用 , 已深深地影响了人们的生活、学习

所谓网络打印 , 是指通过打印服务器

成为标准。其次 , 网络在高端的行业用户

和工作方式 , 现代的网络打印不是传统意

将打印机作为独立的设备接入局域网或

中已经得到较好的普及。最后 , 技术的成

义上的局域打印 , 而是基于 internet 的网

者因特网。

熟和市场空间的不断扩大促使网络打印

络 , 作为网络上的一个接点存在 , 是一种

网络打印的两个核心部件是管理软

高端的网络打印 , 通过 eio 插槽直接连接

件与打印服务器 , 网络打印管理软件降低

网络适配卡 , 以网络的速度实现高速打印

了企业网络的管理成本 , 用户可以远程控

输出。二十一世纪是办公与生活即将实

制打印机 , 提供服务。如,打印机设置 ,

现全面网络化的时代。

成像卡盒使用情况 , 各个纸盒纸张状况

一、市场现状 打印机是重要的计算机外设产品 , 其 产量约占计算机外设的 20%。中国已成 为世界打印机产品的重要生产国。 除了技术上的不断进步外 , 近期的打 印市场有个重要趋势值得注意 , 这就是由 于中小企业的异军突起 ( 目前国内中小企

等 , 如果打印设备耗材用尽 , 用户可以在 网上进行耗材的定购。如果打印设备处 于不正常工作状态或出现故障 , 打印设备 会自动报警 , 而用户就可以通过网络直接 进行诊断打印设备故障原因 , 然而这是网 络打印管理才能做到的。 三、网络打印的现状

的价格门槛不断降低 , 使之能够慢慢渗透 到中小型企业中。 四、网络打印的不同领域 按照网络打印设备存在的不同 , 主要 分为三个领域 : 1. 主流激光与喷墨网络打印机领域 在 2009 年 , 激光与喷墨打印机分别 以 32% 和 20.2% 的市场占有率占据着市 场主流的地位。在这一领域起主导作用 的厂商 , 主要是爱普生、惠普和佳能等国 际打印机巨头。惠普在 1991 年推出了首 款网络打印服务器 , 至此成为网络打印模

业总数已经超过 4 千万家 , 而这一数字

中国的网络应用首先在金融、电信、

式的始创者。目前各大打印机厂商均有

将以每年 15% 左右的数量递增 , 在 2012

政府等行业普及率升高 ,2006 年 , 金融行

网络打印机产品 , 主要以高端商用彩色 /

年将增长到 5 千万 ), 使之日益成为打印

业的强大 , 电信的分家 , 政府政务的电子

黑白激光打印机为主 , 近期逐渐成为市场

机购买的主力军。在为消费者提供更为

化 , 这些的变化给网络打印带来更多的发

热点的集成了打印、扫描和传真等功能

优质的产品的同时 , 也为行业的未来做出

展空间。2009 年 , 信息产业化的全面规

的激光 / 喷墨多功能打印外设也基本上都

贡献。

范升级 , 在信息安全等诸多方面的需求压

具有网络打印功能。

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市场动态 / MARKETING TRENDS 网络打印设备行业的发展

2012 年 6 月 总第 098 期

2. 微型打印机领域

络打印功能的微型打印机以及专为微型

2009-2011 年期间中国微型打印机

打印机配备的专业网络打印服务器。

市场主流地位。 在这一领域 , 无疑专业的打印服务设

整机市场销售量保持平稳增长态势 , 未来

3. 外置网络打印服务器

备厂商占据着优势。因此 , 这一市场将逐

3 年中国微型打印机市场复合增长率将

外置式的打印服务器可以方便地使

渐由专业的打印服务器厂商主导。

超过 20%,2011 年微型打印机市场销售

目标打印机轻松过渡到网络打印应用阶

量将达到 116.26 万台 , 其同比增长率将

段 , 因此使中低端用户的普通打印机实现

达到 28.9%。未来几年中国打印机市场

真正意义上的联网打印作业成为可能。

细分趋势进一步彰显 , 客户需求进一步个

目前外置式网络打印服务器市场 , 开拓成

性化 , 随着人们生活需求的不断提高和市

效良好。在这一领域 , 一方面是惠普、爱

场细分的加速 , 打印机小型化成为发展趋

普生、利盟等公司 , 凭借自己在网络打印

势 , 行业用户对于微型打印机的需求不断

市场多年的经验 , 将内置打印服务器的优

增长。它的利润要好于大型针式打印机 ,

异技术移植到外置打印服务器上 , 另一方

甚至远远超过激光打印机和喷墨打印机

面 , 是 理 想 固 网、d-link、edimax 等 专

市场。会有打印机厂家与专业的网络打

业打印服务器厂商 , 经过多年的市场培

印技术供应商合作 , 共同推出具备专业网

育 , 已经稳固占据了外置式打印服务器的

结论 在网络打印技术不断的改进与 完善下 , 它已经可以满足用户日益增 加的需求 , 能够帮助用户提高打印速 度和质量、提供个性化的打印满足 以及降低整体拥有成本方面的一系 列优势 , 也逐渐为用户所认识 , 随着 信息化的进一步推进 , 无论是个人企 业 , 还是行业用户对网络打印需求的 增加 , 用户选择网络打印势在必行。 办公设备的网络化也是行业的发展趋 势 , 基于优势互补的合作将是未来的 方向。

Future Outlook of Digital Printing Market's Advantage

数码印刷市场优势发展与前景展望 数码印刷这个词语相信大家应该是

起来便宜用起来贵”。

各有所短,可长期共存、互补式发展;

听得不少,但您究竟了解什么是数码印

2. 时刻即时成书

刷?它与传统打印相比有什么区别?它

数码印刷,由于无需传统胶印的繁

的优势与发展前景又是怎么样的呢?其

杂工序,只需带上电脑文件,或者上网

3. 桌面系统将以数字印刷为主;

实平常我们所听说的数码印刷就是将电

传送,明天开会、投标或者商务谈判,

4. 正如交通工具飞机最快,火车、

子文件直接成像在印刷介质之上,有别

今天晚上最后定稿都为时不晚。

于传统印刷繁琐的工艺过程的一种全新

3. 印刷内容张张可变

印刷方式。数码印刷的特点:一张起印,

数码印刷可以印刷出张张不一样的

无需制版,立等可取,即时纠错,可变

个性化内容,如张张不一样的请柬的人

印刷,按需印刷。

名、印有客户名称的直邮信件、可变条

存在的商业机会和应用 1. 信息时代商务需求 现今信息时代在各种商务活动中, 不论是商务文件还是企业的宣传品,都 要求其信息内容准确、新颖,而用传统 印刷方式所印刷的宣传品,大都因为“起 印 量” 的 限 制, 不 得 不 印 上 一 千 份 或 三千份,单张成本是便宜,但更多的企 业还没等用到一半甚至几十张,就因为

码的印刷等等,这都是传统胶印根本无 法实现的。 数码印刷主要业务:彩色数码印刷, 黑白数码印刷,打印复印,喷绘写真和 数码印刷产品种类:标书、汇报文本、 会议资料、教材培训手册、海报、展板、 易拉宝、X 展架、信封、宣传单、楼书、 公司企业宣传册、个性化台历、名片胸卡、 出入证、优惠卡、请柬、贺卡等。

汽车、自行车均可长期共存。 两者之间的区别 1. 更快捷 数码印刷因为省却了菲林、拼版及 晒版等繁琐的工序,在少量印刷以及急 件上有着绝对的优势。所有的排版、设 计软件和办公应用软件生成的电子文档, 均可直接输出至数码印刷机。 数码印刷的全面数字化,让我们能 为客户提供更灵活的印刷方式,即边印 边改,边改边印,今天 50,明天 100, 用多少印多少,真正实现零库存。这种 灵活快速的印刷方式,增强了客户在分 秒必争的竞争环境中的优势。

数码印刷与传统印刷的对比

形象。以至于更多的企业只有把崭新成

两者之间的关系

堆的印刷品当废纸来处理,实际上是“印

1. 传统印刷与数字印刷各有所长,

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关系,是各自扬长抑短;

2. 灵活高效

扫描。

印刷的内容和信息发生了改变,不用又 觉浪费,用笔改一改再用,又有损企业

2. 两者谁也不会吃掉谁,不是替代

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3. 无需起印量 享受高品质印刷品,不用“起印量”, 一份也可以。数码印刷完全可以实现一


市场动态 / MARKETING TRENDS

2012 年 6 月 总第 098 期

张起印,立等可取的要求。 数码印刷行业的发展环境 国际数码印刷市场上,2006 年全球 印刷市场 6 万多亿美元。主要在下列领 域里产生:出版物印刷、广告、商业、 票据印刷,交易所(银行帐单、文件) 印刷,包装标签印刷。中国市场年增长 率为 10.1%,高于北美增长率 1.7%。全 球传统印刷年增长率为 0.9%,全球数字 印刷增长率为 18%。 国际传统印刷发展趋势:彩色印刷 增长迅猛,按年增长 40% 的速率增长, 北美增速为 33%。彩色印刷价格不断下 滑。 有关资料表明,在美国,2006 年有 33% 的数码印刷工作实现多样化和个性 化,定制印刷在印刷市场的增长率已达 到 14%,直接从网络印刷的活件增长率 已经超过 100%。从印刷份数来看,有

5000 份以下。对于印刷企业来说,向数

国内打印市场环境

码印刷发展是大势所趋。同时,数码印

根据“十一五”规划,到“十一五”

刷技术的快速发展给印刷行业的各个领

期末,我国印刷业工业总产值预计达到

域带来了巨大商机,数码印刷已成为最

4400 亿元人民币左右,约占国民生产总

具发展潜力的一种印刷方式。

值的 2.5%;印刷生产加工能力将进入世

对于数码印刷的发展趋势,业内人

界前列。经过多年发展,印刷服务业已

士认为数码印刷将作为胶印、网印和柔

经成为占我国国民生产总值 2%的重点产

印的补充,并且与之竞争;胶印正在改进,

业,而用信息技术优化、改造后的全数

提供更加经济和竞争力的产品,但是它

字化印刷方式——数码印刷正成为印刷

的市场将会继续被数码印刷蚕食;数码

服务业的发展趋势。在我国,数码印刷

印刷将会影响到印刷行业的方方面面,

正以每年 66%的幅度增长。

将会在艺术品、包装、标签印刷、纺织品、 书、广告等印刷品上得到广泛应用。 在其美国 2006 印刷现状讲座上曾预

目前美国数码印刷零售额目前的 年 增 长 率 为 18%, 欧 洲 的 年 增 长 率 为 22%,而在世界其他地区平均年增长率

测,到 2012 年,曾经一统江山的胶印市

为 8%,而国内数码印刷增长率不足 5%,

场份额将会降到 60%,其他则将会被可

市场发展潜力巨大。随着我国经济的发

变数据印刷等方式所占据。到 2015 年,

展和与国际经济的接轨,国际资本进入

胶印所创造的收入占印刷行业总收入的

我国印刷业的步伐加快。

比率将会降到 45% 左右,数码印刷则上

信息来源:油墨产业网

升至 30%,其他则会被辅助服务所占据。

78% 的四色胶印活件的份数已经减少至

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2012 年 6 月 总第 098 期

2012 4th of Month China Laser Printer Market Analysis Report

2012 年 4 月中国激光打印机市场分析报告 2012 年 4 月,中国激光打印机市场 中,惠普继续保持品牌优势,多款产品 的关注比例位居前列。第二阵营品牌关 注比例均走低,与第一阵营之间差距拉 大。支持网络打印的激光打印机关注比 例上升,成为未来激光打印机市场发展 新趋势。 一、品牌关注格局分析 惠普占据半壁江山 ZDC 统计数据显示,2012 年 4 月中

( 三 ) 彩色激光打印机市场 富士施乐、佳能进前三 二、产品关注比例分析

彩色激光打印机市场上,惠普的优

国激光打印机市场上,惠普以 57.9% 的

( 一 ) 整体激光打印机市场

势依然明显,上榜的十大产品中来自惠

关注比例继续领跑,占据了超过五成的

惠普品牌优势明显

普品牌的产品有七款,其中 HP CP1025

市场关注份额。佳能以 13.0% 的关注比

2012 年 4 月,中国激光打印机市场

以 21.0% 的 市 场 关 注 比 例 遥 遥 领 先 于

例排名次席,排在第三至第六位的品牌

上,HP 1020plus 以 9.8% 的关注比例成

其 他 上 榜 产 品, 排 名 第 一。 富 士 施 乐

依次是联想、富士施乐、兄弟和三星,

夺得产品关注榜的头名。HP P1007、HP

CP105b 以 8.0% 的关注比例排名次席,

他们的关注比例都在 10% 以下。从市场

CP1025 和 HP 5200Lx 分 别 以 7.8%、

佳能 5050 以 5.3% 的关注比例排名第三,

关注分布上来看,用户的关注主要集中

5.3% 和 3.7% 的用户关注比例分列产品

这两款产品对惠普领先的地位产生了一

在惠普、佳能和联想等少数品牌上。

关注榜单的第二至第四名。从上榜产品

定的冲击。

的所属品牌来看,前十名的产品中有七 款来自于惠普,而剩下三个产品分别来 自于佳能、联想和兄弟。

( 图 ) 2012 年 4 月中国彩色激光打印机市场产 品关注排名

( 图 ) 2012 年 4 月中国激光打印机市场品牌关 注比例分布

富士施乐、兄弟关注排名超越三星

三、产品特征分析

本月中国激光打印机市场品牌关注 排行榜的前三名保持不变,依次为惠普、 佳能和联想。三星的关注比例比上月下 跌了 3.5%,本月排名下降两名位居第六, 富士施乐和兄弟的品牌关注排名均上升 一位。值得一提的是,目前处于第二阵 营的联想、富士施乐、兄弟和三星等品 牌的关注比例均有不同程度的降低,而 处于第一阵营的惠普本月的关注比例则 大幅上扬,从而进一步拉开了自己同第 二阵营品牌之间的距离。  ( 表 ) 2012 年 3-4 月中国激光打印机市场品牌 关注比例对比

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( 图 ) 2012 年 4 月中国激光打印机市场产品关 注排名

( 二 ) 黑白激光打印机市场

( 一 ) 产品类型结构 黑白激光打印机依旧占据主流 ZDC 统计数据显示,2012 年 4 月中

惠普包揽产品关注榜前三

国激光打印机市场上,黑白激光打印机

在 黑 白 激 光 打 印 机 市 场 上, 惠 普

的产品关注比例达到 74.8%,占据了近

包揽了产品关注榜的前三名,其中 HP

四分之三的市场关注份额。而彩色激光

1020plus 以 13.2% 的产品关注比例问鼎

打印机产品由于购置成本和使用成本较

冠军,HP P1007 和 HP 5200Lx 紧随其后,

高等原因,目前还未在市场上广泛普及,

佳能 2900 以 4.7% 的产品关注比例排名

本月它的用户关注比例为 25.2%。

第四。

( 二 ) 产品功能结构

( 图 ) 2012 年 4 月中国黑白激光打印机市场产 品关注排名

支持网络打印产品关注比例升高

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随着移动互联网及宽带网络的日益


市场动态 / MARKETING TRENDS

2012 年 6 月 总第 098 期

2012 年 4 月,在中国激光打印机市

额,2001-5000 元 和 5001-10000 元 两

场不同耗材类型产品中,鼓粉一体类型

个价位的产品关注比例较为接近,分别

的产品占据着近四分之三的市场关注份

为 13.4% 和 12.3%,10000 元以上的产

额,而鼓粉分离型的产品市场关注比例

品由于受到价格偏高的影响导致市场关

相对较低,为 25.3%。

注比例较低。 2、彩色激光打印机 高端产品受市场关注

( 图 ) 2012 年 4 月中国激光打印机市场不同类 型产品关注比例分布

2012 年 4 月,在中国彩色激光打印

普及,网络打印成为目前激光打印机发

机市场上,2000 元及以下的产品关注比

展的趋势之一,支持网络打印的激光打

例最高。虽然 2000 元以下的产品数量

印机受到越来越多的用户尤其是企业级

有限,但凭借着价格优势,此价格段的

的用户的青睐。ZDC 统计数据显示,与

产品的关注比例还是达到了 43.1%,占

上月相比,本月支持网络打印的激光打 印 机 产 品 关 注 比 例 上 升 1.6%, 占 据 了

( 图 ) 2012 年 4 月中国激光打印机市场不同耗 材类型产品关注比例分布

据了超过四成的市场关注份额。1000120000 元和 20000 元以上这两个价格段

26.9% 的市场关注份额,可选配网络打

( 四 ) 价格段结构

的产品虽然价格高昂,但凭借着优秀的

印产品的关注比例则是从上月的 11.6%

1、黑白激光打印机

打印能力,它们还是受到了许多个人和

上升至 14.3%,而目前不支持网络打印

1001-2000 元之间的产品最受欢迎

企业级用户的关注,市场关注比例分别

的产品虽然还占据着一半以上的市场关

ZDC 统计数据显示,2012 年 4 月中

为 14.3% 和 7.6%。

注份额,但相比上月而言关注比例下跌

国黑白激光打印机市场上,1001-2000

了 4.3%,降幅较大。

元之间的产品受到超过四成的用户关注, 关 注 比 例 达 到 40.2%, 而 1000 元 及 以 下的产品也获得了近三成的市场关注份

( 图 ) 2012 年 4 月中国彩色激光打印机市场不 同价格段产品关注比例分布 ( 图 ) 2012 年 3-4 月中国激光打印机市场不同 网络支持产品关注比例对比

( 三 ) 产品耗材类型结构 鼓粉一体产品占优势

( 图 ) 2012 年 4 月中国黑白激光打印机市场不 同价格段产品关注比例分布

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市场动态 / MARKETING TRENDS

2012 年 6 月 总第 098 期

A Cartridge’s Circle of Life

成像卡盒的生命周期 南非努力试图有效的回收成像卡盒。

引进了电子电气产品的废弃方法的指令,

题与打印机制造商交流。这些公司已经

虽然南非在回收领域并非最优秀的,但

通过这项指令确保了制造方回收自己的

了解 Close the Loop,因为他们在美国、

这的确是一个好的开始。

产品,并在生产产品过程中降低能耗。

澳大利亚已经加入了这个项目,并期待

虽然现在大部分公司都尝试着无纸

南非有一个国家废弃管理规划,这

着 Close the Loop 的到来。

化办公,但是统计数据表明打印行业依

项规划的一个目标就是降低废弃的数量,

旧是潜力巨大的。IDC 的季度调查中显示,

并转移走填埋产的 25% 的垃圾。这是个

的回收项目。惠普有一个地球伙伴计划,

在 2011 年,打印复制业外围实现了 0.7%

好的开始。另一个步骤就是实施废弃法

计划在南非形成一个小型的、中等的企

的年增长率,相当于 1.26 亿的单位销售

令,这项法令针对电子垃圾的管理,在

业事业和政府资助的企事业,这项计划

量。以这个速度来计算,大约每年要废

2013 年至 2014 年间开始实施。

不包括家庭办公的客户。佳能正考虑在

大部分打印机制造商已经有了相关

弃 3.50 亿的墨盒。根据 Preton 打印管理

后勤和基础设施的同步发展是南非

近期与 Close the Loop 合作。三星与电

公司预测,截止到 2012,大约 18 亿油

回收计划的成功的条件之一。目前,南

子回收商 Desco 签订了合同。爱普森有

膜盒和 5 亿的硒鼓面临着垃圾填埋。

非没有足够的设施来应用于回收。但是,

一个墨盒收集计划,利盟发动了一个墨

南非 ACT 的总经理说,虽然南非的

澳大利亚公司 Close the Loop 马上就要

盒回收倡议,这个倡议说,每回收一个

再制造业很盛行,但是由于再制造业只

进入南非拓展业务。Kamm Holdings 作

墨盒就为爱尔兰的孩子慈善事业捐赠。

能延缓墨盒被填埋的时间,所以也不能

为 Close the Loop 的南非代表跟进谈判。

利盟表示了将来与 Close the Loop 合作

根本上避免废弃墨盒遭填埋的命运。这

Close the Loop 是一家碳粉盒和墨水盒

的可能。

是因为墨盒只能被反复利用或填充 2 到 3

回收商,并将这些回收的墨盒转变为完

制造商面临的挑战是,如何把现在

次,最终墨盒还是被当作常规垃圾掩埋。

全不同用途的产品。例如,将一个碳粉

的生产模式转变为一个系统的循环利用

Pickford 估 计 大 概 每 月 有 35-40(thirty

盒或墨水盒转变为一个复合木制品,这

模式,将产品循环利用的所有过程都考

five 40-foot)英尺的墨盒被掩埋。问题

些木制品可以被用于制造室外家具或猫

虑进去。从首次销售,到如何适当的处

不仅仅只是缺少掩埋的土地而已,而是

的抓杆,还有一些则被做成了记号笔或

理一个超过使用期限的墨盒,将其转化

剩余的墨水、墨粉、墨盒外壳本身释放

金属锭。

为何种不同类型的产品,使其实现完全

到土地中的化学物质。

Kamm Holdings 的执行董事兼任南

一个可行的回收计划需要制造业和

非电子垃圾联盟的主席 Keith Anderson

一些立法机构的合作。在欧洲,2003 年

积极的就 Close the Loop 进入南非的问

的循环利用。

新品快讯 /New Products Express Guangzhou VIVID Launches Three Compatible Color Toner

广州丽格 VIVID 推出 3 款兼容彩色墨粉 据 悉, 华 南 地 区 又 有 一 家 专 业 生

据该企业负责人介绍,VIVID 彩色墨

产彩色墨粉的厂家 -- 广州丽格打印耗

粉是严格按照高质量墨粉的要求制造,

材有限公司,该公司于 2008 年投入彩

产品原料全部采用高品质并符合环保要

VIVID 准备了相当数量的测试样品,

色 墨 粉 研 发,2010 年 正 式 投 入 生 产,

求。VIVID 全序列彩色兼容墨粉能够为用

欢迎广大用户测试使用。VIVID 正在建立

现 有 两 条 年 产 200 吨 的 彩 色 墨 粉 生 产

户提供与 OEM 质量相媲美的消费选择,

销售渠道寻找各区域的代理商。

设备。彩色兼容墨粉产品主要适用于:

有很高的性能价格比,同时对环境友好。

三 星 CLP300/310/315/320/325, 兄 弟

每款产品在出厂前都进行了严格的理化

3040/4150,施乐 CP105B 等;后续正在

测试和环境测试,确保产品符合 VIVID

研发适用于京瓷彩色打印机的兼容墨粉。

标准并符合用户的质量要求。现在 VIVID

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的产品已全面推出,并可提供相应的服 务和质保。

了解更多信息,请联系:400 880 3518 或邮件 aeiceiliu@foxmail.com


市场动态 / MARKETING TRENDS

2012 年 6 月 总第 098 期

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CEO 之路 / CEO ON THE GO

2012 年 6 月 总第 098 期

OEM Upgrade Toner Making Technology

湖北鼎龙——OEM 级的墨粉制造技术 ——采访湖北鼎龙化学股份有限公司朱总经理 湖北鼎龙公司作为影像耗材产业日渐兴起的一家专注于墨

技术。3. 球形度可以在不规则和规则之间自由控制。4. 我们可

粉生产的优秀企业,越来越引起行业同仁的关注和瞩目。《亚

以将墨粉的粒径在 4-10µm 间自由控制,但粒径分布窄,具

洲再生业》杂志(以下简称为“亚再”)日前有幸对鼎龙化学

有标准的核壳结构。5. 独特的蜡设计和分散技术,可以自由应

股份有限公司朱顺全总经理(以下简称“朱总”)进行了一次

对 Toner 中低温定影技术的要求。6. 独特的外添设计和复配技

深度访问,在采访当中我们对朱总经理所提出的“生产 OEM

术,环境稳定性优异。可以根据机器厂商和机器参数的要求为

级别的再生墨粉”的高标准理念深感钦佩,同时也对湖北鼎龙

目标客户专门设计和制造产品。

高端的生产技术,严格优秀的管理手段以及不断进取的企业风 貌留下了深刻印象。采访中,朱总就广大读者关心的关于鼎龙 公司的规模,墨粉生产的技术特点等问题,回答了我们的提问。 亚再:我们知道,在耗材领域,墨粉生产技术特别是化学 墨粉的生产技术一直都具有相当的难度和挑战性,因其生产工 艺复杂,技术要求高让许多耗材生产企业望而却步,而最近由 鼎龙公司生产的一系列再生墨粉,凭借优秀的打印效果,严格 的品质保证赢得了很大的市场认可,朱总您能否为我们大概介 绍下鼎龙墨粉的生产技术? 朱 总: 我 们 结 合 了 世 界 上 两 家 最 著 名 企 业 乳 液 技 术 方 面 的 优 缺 点, 采 用 特 别 的 乳 液 聚 合 凝 集 的 技 术 来 制 造

亚再:我们知道载体对于化学墨粉的品质有着很大的影像,

我 们 的 化 学 碳 粉, 拥 有 自 己 的 知 识 产 权。( 发 明 专 利 号

听说鼎龙对于墨粉的载体技术的研究也投入了很大的经历,能

CN200810047016.2)。

否为我们介绍下?

我们运用“乳液包蜡和乳液包颜料的二者慢速凝集”技术。

朱总:我公司载体项目组通过一系列技术攻关,已经初步

由于我们在乳液包蜡和乳液包颜料部分中用的都是特别的表面

掌握静电图像显影用载体的生产技术,并且通过技术创新,研

活性剂,因此凝集过程是缓慢的。缓慢凝集易于控制粒子大小。

发出了具有更高耐久性和更好的环境稳定性的载体。由于静电

同时,避免蜡和颜料从碳粉表面脱离,从而保证良好的色彩效

图像显影用载体的研发工作是一个跨学科的工程,综合无机化

果以及无油打印 / 复印。

学,高分子化学,表面物理化学,化学工程等多学科背景,研

亚再:听您的讲解,我们觉得鼎龙墨粉的生产技术在同行

发难度巨大,国内目前尚无具有自主知识产权的载体产品研发

业内可以算是佼佼者了,那鼎龙的化学碳粉都有哪些技术特点

成功,相关技术和产品基本被国外企业垄断,由于技术壁垒的

呢?

存在,该产品的购买条件非常苛刻,并且价格长期居高不下。 朱总:因为我们的目标是生产 OEM 品质的打印机墨粉,

因此,建立具有自主知识产权的载体示范线,生产自主品牌的

所以我们的化学分的科技含量相对要高出很多,我们的化学碳

载体,对提升我国载体技术的自主创新能力,打破国外企业的

粉技术具有以下特点:1. 是拥有自主知识产权技术的乳液包蜡

技术垄断,加快我国耗材行业民族产业的发展具有重要意义。

和乳液包颜料的二者慢速凝集技术。2. 具有独特的高分子设计

亚再:如今鼎龙墨粉已经进入了工业化批量化的生产阶段, 在这样的生产要求下,湖北鼎龙的墨粉生产规模是怎样呢? 朱总:我们之前投入了上亿元资金,建造中南地区最大的 化学墨粉生产线,力图打造中南地区的化学墨粉生产基地。生 产线结合了国外一流化学法生产厂 20 年来设备选型和控制技 术的优点。红黄蓝黑四条生产线,年生产能力可达到 2400 吨。 该生产线具有全自动的 DSC 控制系统。从进料到包装整个 过程全自动化。以 DSC 和 HMI 作为基础的 MES 制造执行系统, 可以对生产过程进行全过程的监控和质量的动态追溯管理。而 且具有特殊的过滤和干燥设备。不但可以使碳粉的小粒径得到

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CEO 之路 / CEO ON THE GO

2012 年 6 月 总第 098 期

1,在原材料阶段,与合格供应商共同确定原料的规格确保 每批原料都有供应商提供的 COA,鼎龙墨粉的原材料只接受合 格品!入厂之后,我们会再次对原料的规格项目实行确认检测, 对入库的原料的品名实施代码管理,数量用 ERP 进行管理,同 时在每月还会进行原料盘存。另外,对原料实行先入先出的管理, 清扫原料外包装,确保标识清楚以便查档。有专业的人员定期 对原料剂量衡器用标准砝码定期校正,对于原料剂量衡器定期 进行检查和校正管理。 2. 在墨粉生产阶段: 最大程度的去除,还保证了碳粉干燥度达到极限值,并同时除

所有工序都有严格的操作规程,原料投入情况均予以记录。 逐项如实记录生产过程,生产过程中使用的温度计、压力表、

去了碳粉中的单体残留。 该同一生产平台可以满足乳化凝集法下的多种不同化学碳

PH 计定期进行检查和校正。按照操作规程适时进行中控,并由

粉制造要求,同时预留了悬浊聚合生产方法的空间和接口,是

品质部专人进行抽查确认。对中控所使用的仪器、频率和方法

世界上能同时能满足三种以上化学碳粉技术生产的生产系统。

都有明文规定。如果在生产阶段发现不合格品或需返工产品都

亚再:难怪鼎龙墨粉已经面世就受到许多客户的高度评价, 这么高端的技术生产层面,也一定有着严格配套的产品质量控

有程序化的操作过程,严格到每个人。 亚再:也许就是因为鼎龙公司如此严格的产品质量控制管 理,才使得客户对于鼎龙的墨粉产品如此放心和信赖。

制管理系统吧? 朱总:是的,我们的产品质量控制管理是从以下几个方面 操作的:

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79


企业近况 / COMPANY CLOSE-UP

2012 年 6 月 总第 098 期

Fumei Technology awarded "Excellent Enterprise in Jinan City's Information and Industrialization Integration"

富美科技荣膺“济南市信息化 与工业化融合优秀企业”

Strong Return for Print Rite's Overseas Brand "TianZhi"

天威海外品牌 " 天之 " 强势回归

近日,济南市经信委对全市的信息化与工业化融合先进企业进行 表彰,经过评选公示,富美科技 获得“济南市信息化与工业化融 合优秀企业”荣誉称号。

“天之品牌电商销售首战告捷 !”5 月 16 日, 天威市场部的负责人激动的宣布。据悉,天威旗

自 2011 财年以来,富美科

下的海外品牌天之,于今年 5 月份正式上线天威

技一直保持信息化建设高速发

的电商平台:好彩快线如今上线不足半月,即掀

展,成效显著。公司先后自主开

起销售热潮。

发并上线了“富美直通车”、“合 格旧硒鼓交易中心”两大电子交易平台,助力富美业务电商化发展。

今年 5 月份,天之系列产品正式登陆天威独 立的销售平台好彩快线为加速产品推广,天之系

同时,富美科技还积极优化“富美网”全面开启电商之路,完善

列一经上线,便推出“天威 [ 天之 ]5 月同庆,全

了公司的业务系统,提高了业务实时处理效率,为广大富美客户打造

场满 79 元包邮”的重磅活动。受活动影响,天

出了一条便捷、准确、即时的信息传递通道,得到消费者与合作伙伴

之系列上线仅十余日,便为好彩快线带来了一波

的一致好评。

强势销售热潮。 据了解,天之品牌的市场反应如此好,主要

Zhuhai BenMa Holds 10th Anniversary Celebration

得益于三个方面:一是技术层面,这是一个行业 标杆型的品牌:高品质、高性价比 ; 二是生态环

珠海奔码公司举行 10 周年庆典 日前,珠海奔码打印耗材有限公司隆重举行成立 10 周年庆典。 活动以“感恩 分享”为主题,公司员工于经销商代表等欢聚一堂,回 首企业发展历程,共同展望美好未来。 奔码公司董事长曹国柱在致辞中深情回顾了企业成长历程,并向 一直以来关心支持公司发展的战略合作伙伴表示了诚挚感谢。目前, 奔码的磁辊产销量已连续数年居国内同行之首,取得了骄人成绩。他 表示,经过 10 年积累和沉淀,下一步企业将更注重自主研发和知识 产权,加大新品推出力度,生产出更多具有自主专利的产品。不仅要 成为磁辊行业的第一,更要成为技术领先、提供优秀解决方案和受人 尊敬的企业,成为全球打印耗材配件行业的领跑者。 庆典仪式上,公司 还颁发了优秀员工奖、 优秀供应商代表奖、感 恩奖等各类奖项。 珠海市奔码打印耗 材有限公司创建于 2002 年,是一家民营高科技 企业,一直致力激光打印机零配件的研究与开发,是一家专业的磁辊 (MR)、充电辊(PCR)制造商。公司集研发、生产、销售、服务于 一体,产品畅销于国内外市场。由于稳定的质量,合理的价格及优质 的服务,产品在欧洲、非洲、东南亚、中东等国家和地区已占有稳定

境层面,天之一向以“绿色环保”著称,在海外 畅销多年 ; 三是因为天之系列是出口转内销的高 端品牌,因此针对于国内市场仅提供线上销售渠 道。 天之系列作为一个在美国市场畅销了 10 余 年的成熟品牌,在产品层面上质量过硬、环保达 标,与国内市面同类产品相比拥有绝对优势 ; 在 市场层面,获得海外认可的品牌更容易为拥有国 际背景的大客户所接受,有助于天威集团巩固和 扩大市场份额。正如业内相关人士的分析:“天 威将旗下的高端品牌天之系列出口转内销的策略 对天威集团巩固市场优势有着明显的作用”。天 之是天威在国内的喷墨打印机市场相对成熟的背 景下,为领军电商耗材、巩固市场领先地位,而 使出的除了其历史和专利之外的又一杀手锏。 天之此次共推出 33 款产品,其中包括 31 款 硒鼓和 2 款粉盒。粉盒是两款兼容性最高的产品, 硒鼓分产品系列, 花色,基本能满足众多用户的 个性需求。据天威集团市场部人员透露:“作为 天之系列唯一的电子商务平台,天之与好彩快线 将互相促进,强强联合,打造中国最大、最全、 最专业的耗材网购平台。”

的市场份额。

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企业近况 / COMPANY CLOSE-UP

2012 年 6 月 总第 098 期

Seine Technology Wins "China Environmental Labeling Contribution Award"

赛纳科技荣获“中国环境标志贡献奖” 近日,中日韩三国环境标志合作与

作为第 14 次中日韩环境部长会议的重要

首要追求就是向全球消费者推出最环保的

互认协议签署仪式暨“中国环境标志贡献

成果之一,中日韩三国环境标志机构代表

打印机。我们把环保理念贯穿到奔图打印

奖”颁奖仪式在北京钓鱼台国宾馆举行。

当日共同签署了《中日韩环境标志一体机

机产品设计、开发、生产的整个过程。奔

中国环境保护部部长周生贤、日本环境省

共同认证规则协议》、《中日韩环境标志

图采用自主专利技术,将激光打印机转印

大臣细野豪志、韩国环境部部长刘荣淑等

互认认证程序协议》和《中日韩互认实施

过程中的废粉量大幅降低,使转印率得到

出席。赛纳科技荣获殊荣,并作为中方企

规则》三项环境标志合作与互认协议,意

大幅提升,在环保性能上达到行业的最高

业代表发表了讲话。

义深远。

水平。” 赛纳科技旗下奔图科技总经理

据悉,此前中日韩三国通用的环保 标志互认规则仅限于电脑产品,随着中国

“中国环境标志贡献奖”旨在表彰 参与中国环境标志计划、为推动环境友好 产品的生产和消费做出贡献的企业。同时,

刘洪作为中方企业代表,介绍了企业在环 保方面做出的努力。

具有自主核心技术的打印机品牌——赛纳

中国环境保护部环境发展中心主任

科技旗下奔图打印机的问世,本次签署的

唐丁丁在颁奖仪式上表示,“中国环境标

协议范围扩大至打印机、复印机及一体机。

志贡献奖”是对企业积极参与中国环境标

这三项协议的签署,对一体机产品在三国

志计划、企业社会责任和绿色行动的肯定,

之间的贸易流通、我国打印机产业发展将

希望企业能继续执行环境标志理念,合理

起到有力的促进作用。

使用资源和能源,开发和生产环境友好产

“奔图打印机作为全球打印机行业 的新加入者,在进入这一领域时,我们的

品,为我国绿色经济和可持续发展继续做 出积极贡献。

新品快讯 /New Products Express Apex Releases Canon29 Series Compatible Chips

艾派克推出 Canon29 系列可替代芯片 近期,艾派克 Canon 三代系列家族又添新品 , 推出了 Canon 29 系列 12 色全套芯片产品,适用于 Canon Pixma Pro-1 打印机。 据悉,该打印机是 Canon2011 年 10 月份推出的 A3+ 专业级照片打印机, 配备了 12 色独立墨盒,打印速度和分辨率自然都很高,受到专业级照片打印 工作室、写真艺术爱好者的青睐。 艾派克该系列芯片依然采用 ASIC 电路设计,完全系统仿真,在质量、

Static Control Releases Imaging System to Remanufacture 30K-Yield Dell® 5350 Printer Cartridges

Static Control 推出适 用于再生 3 万打印量的 戴尔 5350 打印机硒鼓 的成像系统零部件

性能等各方面保持与原装产品一致。芯片具体信息如下: Static Control 已发布了系统性设计,研发 和制造的成像零部件。该系统零部件在再生硒 鼓中相互匹配,以提供良好的性能,适用于在 欧洲地区销售的 3 万打印量的戴尔 5350 打印 机。 该系统包括芯片、通用和专用碳粉、感光 鼓、 清 洁 刮 刀 和 出 粉 棒。Static Control 还 提 供再生这类高利润碳粉硒鼓需要的防护包装材 料、运输保护盖、海绵和毛毡、工卡具。

更多新品详情,请联系 www.apexmic.com

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81


新品快讯 / NEW PRODUCTS EXPRESS

2012 年 6 月 总第 098 期

Static Control Releases Empty Hopper for HP® P3005/2430 to Increase Yields by up to 70 %

Static Control Releases Components for Wide Range of Canon® Applications

Static Control 发布广泛适用 于佳能打印机硒鼓的零部件 Static Control 已发布大量关键和辅助零部件,广泛适用 于再生佳能打印机硒鼓。 零部件包括芯片、碳粉、感光鼓和清洁刮刀以及辅助零 部件、工具和辅料。它们适用于下列佳能彩色硒鼓:

Static Control 发布惠普 P3005/2430 的空粉仓可提高 打印量达 70% Static Control 已 发 布 空 粉 仓 组 件, 适 用 于 惠 普 P3005/2430 硒鼓的改装。改装包括从低打印量到高打印量, 从高打印量到超高打印量以及从低打印量到超高打印量。 惠普 P3005/2430 扩展粉仓的设计是为了在使用 Static Control 碳粉、感光鼓和清洁刮刀时,提高打印量达 70%,从 而提高打印管理服务(MPS)利润。 与空粉仓同时发售的零部件有:密封条、粉仓盖、两颗 螺丝、一个齿轮侧端板和一个导电侧端板。使用这些简单的 零件,可以改装用于 12 种惠普和佳能打印机的 22 种硒鼓。 改装可提高硒鼓打印量从而给再生厂商带来更高的利润。

Static Control Releases Imaging System to Remanufacture 30K-Yield Dell® 5350 Printer Cartridges

Static Control 发布适用于三 星 MLT-D205 硒鼓的系统零 部件 Static Control 发布再生三星 MLT-D205 打印机硒鼓所需 要的零部件。这种型号打印机被销往北美洲、拉丁美洲、欧洲、 中国、韩国、台湾(地区)、澳大利亚、新西兰及整个亚太地区。 Static Control 是按照零部件相互匹配的工作系统进行设 计,研发和制造碳粉、感光鼓、芯片及清洁刮刀的,从而能 够提供稳定的优质性能。Static Control 的工程师还在研发密 封和毛毡 / 海绵套件。预计将在今年晚些时候发布。 关键和辅助零部件也已通过认证,适用于下列佳能单色 硒鼓:

Static Control 提供业界最可靠,最耐 OEM 固件更改且 功能齐全的芯片。 三星是世界上第二大打印机制造商。因此再生行销世界 各地的三星打印机硒鼓,对再生厂商来说是创利的巨大商机。

请联系 Static Control 销售代表,以获得详细信息 : 亚洲总部 : +852 24276011 珠海销售中心 : +86(0)756 3320300 400 8838233 info@scc-china.com 拥有 100 多项专利和 200 多名工程师的 Static Control 擅长科技研究,系统研发,硒鼓芯片研发,硒鼓零部件工程, 生产设备工程,设备制造,多种制造工艺,完善的质量保证, 自动化设计和制造以及垂直整合的管理模式。

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Static Control 是全球售后成像与再生技术的领先者。其 办事处遍布全球。所有的研发,制造和工程部门位于设在美 国北卡罗莱纳州桑福德市的全球总部。目前,Static Control 为售后成像市场自主制造 10,000 多种,供应 15,000 多种成 像产品。

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新品快讯 / NEW PRODUCTS EXPRESS

2012 年 6 月 总第 098 期

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83


OEM 聚焦 / OEM UPDATE

2012 年 6 月 总第 098 期

Brother Releases New “Simple Print” Series

Brother“新简印”系列喷墨新品隆重上市 世界著名办公设备生产厂商 Brother

为主基调,组合成就了“新简印”系列

基本功能外,更增加了诸如:Air Print、

于 4 月推出彩色喷墨多功能一体机新

精巧紧凑的外观。放在桌面上使用,有

Google ( 谷歌 ) 云打印、Movie Print、光

品 ——“ 新 简 印” 系 列。 该 系 列 共 有

助于用户摆脱被空间约束的困扰。

盘打印等新功能供用户使用。无论您是

三 款 机 型: 包 括 MFC-J430W、MFCJ625DW 和 MFC-J825DW。 “简印”,顾名思义:简单的打印。 此次“新简印”系列的命名继续延用了 “J”Join 的缩写,旨在让每一位用户无 论在打印、扫描、复印还是传真过程中, 继续感受“简印”带来的乐趣。此次的 新机型不仅是为寻求操作便捷的商务人 士而打造,同时也为追逐时尚、创新的 年轻人群量身定制。

办公一族还是家庭一族,都能感受到“新

易操作

简印”系列产品给您的工作、生活带来

整个“新简印”系列围绕“简单的

的无限乐趣。

操作”的产品理念,按照用户使用需求 分 别 配 置 了 1.9 英 寸、3.3 英 寸 的 彩 色

更环保

液晶显示屏。所有操作在液晶屏内一览

“ 新 简 印” 系 列 继 续 秉 承

无遗,使您的操作变得更加简单方便。

Brother“环保节能”的理念,采用四色

快 至 33 页 / 每 分 钟 (MFC-J430W)、

独立墨盒,耗材容量约 600 页,使用更

35 页 / 每 分 钟 (MFC-J625DW、MFC-

加省心的同时,更助您成为简单时尚的

J825DW) 的黑白打印速度,让等待打印

省钱达人。

不再成为您的困扰。 新功能

MFC-J825DW MFC-J430W 省空间 在设计上继续秉承了 Brother 办公产 品简约时尚的外观设计,配以经典黑色

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MFC-J625DW “新简印”系列除保留上代产品的

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OEM 聚焦 / OEM UPDATE

2012 年 6 月 总第 098 期

Lenovo Pioneers New Era of Household Laser Printer

联想开创家用激打新时代 近日,联想在北京中国大饭店举行

想打印早已洞悉到家庭用户对于打印的

1500 页高容量墨粉,无须频繁更换耗材,

了主题为“思突破,赢未来”的 2012 联

急迫需求,于近日重磅推出全新的家用

使用成本极低。因此无论从首次购机成

想打印策略暨家用激光打印普及风暴发

激光打印机。作为联想打造的四款家用

本,还是后期使用成本等角度来评判,

布会。在发布会上联想发布了 2012 年家

激光打印机,它将以品质好、成本好、

联想激光打印机都更胜一筹。

用、中小企业、行业三大市场的打印策略,

服务好的“三好”标准,为广大家庭用

而且创新性地推出了家用激光打印机,

户开创家用激光打印的新时代。

如果碰到打印机出现问题或是故障 时,同样不用担心。“三好打印机,无

助力家庭用户迎来了“成本好、品质好、

忧打三年”是联想特别针对家庭用户推

服务好”的三好激打新时代。联想集团

出的最新服务政策。凡购买家用激光打

高级副总裁,中国区总裁陈旭东,联想

印机产品,即可享受联想专业工程师在

商用事业部打印业务总经理牟震和合作

全国范围内百城上门三年免费服务,让

伙伴、行业用户代表及媒体朋友们共聚

用户能够无忧打印三年,省却了消费者

一堂,共同见证了家用激光打印机新时

来回跑维修点的麻烦,同时也为消费者

代的来临!

节约了不少后期使用成本,为您的家庭

“未来中国的激光打印市场将成为 世界上第一大市场,而家用市场更是蕴 含着巨大潜力。”陈旭东表示,“我们 即将推出的联想家用激光打印机,正是 对于市场和消费者需求深刻洞察和快速 响应的最好例证。我对于该产品充满信 心,相信它必将能够引领市场的发展趋 势,成为市场标准的制订者,为家用激 打市场开创一个全新时代,成为家用激 打行业的 NO.1!” 三好打印机 助力用户赢未来 近 年 来, 越 来 越 多 的 家 庭 开 始 意 识到,打印机正在从最初的办公设备渐 渐演变成为我们家庭生活中不可或缺的 一 部 分。 数 据 显 示,2012 年 中 国 的 家 用打印市场容量将占到整个打印市场的 23%,高居第一大细分市场,未来家用 打印的市场潜力巨大。 从家庭用户角度来讲,面对当今愈 发激烈的竞争环境,每一位家长都抱着 绝不能让孩子输在起跑线上的必胜决心, 希望在点滴中寻求突破,帮助孩子“赢 在未来”。随着教育信息化的普及,孩 子们的家庭作业已呈 IT 化趋势,对打印 的需求也随之增多,打印机已然成为学 生提升成绩的有力工具。 身为中国打印行业的领导品牌,联

打印提供最贴心的保障,完全可以高枕 现场产品展示

无忧地享受家庭打印带来的便利与快捷。 四款“三好”打印机 引领家用激光

无忧打三年 家用激打新标准 “对于家用打印机,当前业界普遍 的观点是家庭用户应该选择喷墨打印机, 但是根据我们的调查,大多数家庭用户 在使用喷墨打印机时经常受到堵头、干 墨所带来的浪费、效率低下、打印成本 偏高、服务差的困扰,而家用激光打印 机正好避免了这些问题,它是一款能为 家庭及学生用户提供真正品质好、成本 好、服务好的三好打印机!”联想商用 事业部打印业务总经理牟震表示。 本次联想打印全新推出的家用激光 “三好”打印机,正在以品质好、成本好、 服务好的“三好”标准刷新业界对于家 用激光打印的认知。 从品质方面来说,联想家用激光打 印机优于市面上大多数家用喷墨打印机,

普及 联 想 根 据 家 庭 用 户 的 不 同 需 求, 本次发布会共推出了联想家用激光打印 机 LJ1680 家 庭 版 / 联 想 LJ2200L/ 联 想 M7205/ 联想 M7250 四款“三好打印 机”。以联想家用激光打印机 LJ1680 家 庭版为例,是特别为学生用户量身定制 的一款家用激光打印机产品——它也是 联想“三好打印机”的代表作品。联想 LJ1680 家庭版采用 300MHz 处理器,配 8MB 内 存, 提 供 16ppm 打 印 速 度, 拥 有 16PPM 的打印速度,绝对可以满足学 生群体对家用激光打印机的要求,助力 学生赢在起跑线上,帮助他们赢得更好 的未来。LJ1680 家庭版从技术源头上杜 绝了喷墨打印机经常出现了堵头、墨水

具备不堵头,不漏墨的特点。每分钟 16 页—22 页的快速输出速度,完全可以满 足家庭用户的日常需求,减少等待时间。 低于 50dB 的低打印噪音,让你的家庭彻 底远离噪音污染。 对 于 家 庭 打 印 来 说, 打 印 成 本 也 是非常重要的考量因素之一。联想家用 激光打印机不足千元的价格,搭配上其

www.rechargeasia.com

联想家用激光打印机 LJ1680 家庭版

85


OEM 聚焦 / OEM UPDATE 联想开创家用激打新时代

2012 年 6 月 总第 098 期

干涸等现象,避免了白条、打印不清晰

一个特色,其打印时仅为 49dBA,用户

购买无忧套餐的用户在享受联想提供的

等低质量的输出。它最高分辨率达到了

完全不必担心噪音的干扰。绝对保障了

三年百城上门服务的基础上还能免费获

1200×1200dpi,打印质量层次分明,字

用户私人环境的安静。

得联想赠送的打印纸三包。而畅打套餐

体清晰,就连最小的宋体八号字体都清

在三年免费百城上门服务的基础上还能

晰可辨。

额外获得六包打印纸外加 1500 页的耗材

联 想 家 用 激 光 打 印 机 LJ1680 家 庭

一支。这三类套餐涉及到了各类不同需

版采用的是鼓粉一体的设计,在标准的

求的家庭用户群体,真正体现了联想激

5% 的覆盖率下硒鼓寿命可以达到 1500

光打印机的好服务标准。

页。此外,通过使用独立省墨设计,该

据悉,今年联想将家用激光打印市

款产品还能帮助用户节约墨粉,节省幅

场作为打印业务的重点突破口,将大力

度最高能达到 30%。联想家用激光打印 机 LJ1680 家庭版通过了国家一级能耗认 证,相比其它同类产品无论是在工作时 还是在休眠状态它的能耗更低,更为经 济节能,能够为用户节省在电能上的消 耗,节省电费支出。此外,作为一款家 用激光打印机,联想 LJ1680 家庭版充分 考虑到了家用的环境,静音设计是它的

联想家用激光打印机 LJ2200L 家庭版 联想充分考虑了不同家庭用户的打 印需求,并推出了“经济套餐、无忧套餐、 畅打套餐”三种不同的服务方案,以满 足各类家庭用户的需求。购买经济套餐, 用户不仅能够获得两年升级服务还能获 得联想赠送的打印纸一包,经济又实惠。

进攻家用激打市场,力争成为家用打印 市场的新标杆,成功实现为家庭及学生 用户提供真正高效、节省、无忧的最给 力工具!未来,希望联想在大力推进家 用激光打印的战略进程中,能为用户带 来越来越多这样突破性的产品,开创家 用激光打印新时代!

Epson Launches Three New Mini-Printers

爱普生公司重磅推出三款新品微型打印机 日前 , 国际知名的微型打印机生产商爱普生,在北京海航

本次经销商大会上,爱普生公司还重磅推出了三款新品微

万豪酒店举行了一年一度的全国经销商大会,爱普生商用产品

型打印机,其中有可用于零售行业的全彩色商用优惠券打印机

部全球销售统括总负责人深石明宏先生,爱普生 ( 中国 ) 有限

TM-C610,80MM 热敏票据微型打印机 TM-T81II,以及全新

公司董事长兼总经理小池清文,爱普生 ( 中国 ) 有限公司副总

推出的用于航空领域的 TM-L500A 微型打印机。爱普生 TM-

经理林中庸先生,均亲临本届经销商大会并致辞。来自全国各

C610 与之前的 TM-C3400 同属彩色优惠券微型打印机,它们

地的百位经销商与爱普生公司齐聚一堂,共商新财年微型打印

打印出的优惠券更加凸显品质感,独特的打印技术使打印出的

机市场的发展大计。

优惠券即使遇到水渍也毫不褪色,TM-C610 的最快打印速度 可达 100 毫米 / 秒,出色的打印速度让各类优惠券打印实现零 等待,广泛用于零售、餐饮、娱乐等行业。TM-T81II 可用于零 售、餐饮、医疗等行业的票据打印,独特的防卡纸功能使其打 印输出更加安全稳定,能有效提升打印工作效率。TM-L500A 是爱普生公司针对航空领域量身打造的第一款微型打印机产品, 主要用于航空行李牌和登机牌的打印,可有效解决当前民航业 的设备成本高、应用解决方案陈旧等问题,是爱普生 2012 年

2012 年,爱普生在微型打印机领域将继续传统市场的持续

全面打开航空领域的主推产品。据了解,现场的各地经销商非

性增长,并开拓各个行业的新兴市场。本次经销商大会上隆重

常看好三款新品微型打印机,认为它们将会极大地拉动区域市

推出的三款新品中,有两款即是针对新的行业应用。本次新政

场的整体销量。

的推出,无疑为各地经销商注入了一股强劲的动力,为各地经

据了解,随着市场需求的不断增长,近年来微型打印机产

销商在新财年的良性市场竞争奠定了基础,为 2012 年爱普生

品在整个爱普生公司的业务占比逐年攀升,本次经销商新政和

微型打印机市场的快速发展起到了积极的作用。会后采访经销

微打新品的推出,将进一步增加微型打印机的市场筹码,为创

商代表时,有人提到:“对 2012 年爱普生微型打印机的市场

造 2012 年爱普生微型打印机市场的新辉煌奠定基础。

86

前景非常看好。”

www.rechargeasia.com


OEM 聚焦 / OEM UPDATE

2012 年 6 月 总第 098 期

HP Promotes New Printing Products to Upgrade Company's Business Efficiency

惠普推打印成像新品 助力企业效率提升 惠普公司于近日发布 15 款全新的打

与 HP LaserJet Pro 400 MFP M425 打印

进纸和扫描技术,提供完美高效的表现,

印成像产品、服务和解决方案,其中包

机分别为惠普新款网络单功能黑白激光

而“扫描至软件”与“扫描至云数据库”

括:1 款全新惠普 Officejet 打印机、4 款

打印机和惠普新款网络黑白激光多功能

的功能使其优于普通文档扫描仪的特点

新型惠普激光打印机、1 款惠普 Scanjet

一体机 (AiO)。两款产品都具有先进的连

表现得更为突出。

扫 描 仪、10 款 全 新 或 加 强 版 的 工 作 流

接功能,满足中小型企业在快节奏的环

程、应用程序及安全产品,以及惠普数

境中不断发展的需求。产品功能包括支

字工作流程整合服务(Digital Workflow

持所有惠普云打印技术、带有无线连接

Integration Services)。

性能的解决方案、Apple TMAirPrint 苹果

惠普公司激光打印及企业解决方案

无线打印功能和 Google CloudPrint 云打

部门高级副总裁兼总经理 Ron Coughlin

印,这些功能使员工在几乎所有地点都

表示: “惠普正在全面翻新其多功能产

可以利用其智能手机或平板电脑进行轻

品的整条生产线并且于今天开始对支持

松打印。此外,该产品具有 3.5 英寸的触

网络功能、云技术和解决方案的新款智

摸屏控制面板,使得用户可以直接在打

能印刷设备展开全面攻势,满足客户的

印机上进行打印并访问业务应用。

不断变化的业务需求。结合创新产品组

HP LaserJet Enterprise 500 color

合的优势、云技术功能、行业领先的管

MFP M575 高品质彩色数码多功能一体

理工具与广泛的解决方案,惠普能够满

机 与 HP LaserJet Enterprise 500 MFP

足中小企业乃至大型企业对信息管理、

M525 黑白数码多功能一体机,拥有 8 英

工作流程和印刷的特殊需求,并且在这

寸的彩色触摸屏,与惠普独有的快速设

一方面,惠普比任何其他企业做的更好。

置一键启动工作流。惠普快速设置包括

新型打印与扫描产品带来更多灵活性

可在控制面板上直接操作的发送选项, 消费者可预览、编辑并缩放图像,达到 精确效果。惠普 HP FutureSmart 2“智 慧固件”帮助企业精简软件升级过程并 通过 HP Web Jetadmin 技术集中管理整 个任务队列。此外,MFP 产品也支持 HP ePrint 云打印 (2) 与 AppleTM AirPrint 苹

使用惠普工作流程解决方案对信息进行 管理 借助惠普云打印软件等最新移动打 印解决方案,PC 中的文件可以在家庭、 工作场合、以及用户外出情况下发送至 公共打印位置 (PPL) 进行打印 (5)。新款 打印机控制应用程序使用户能够无线管 理打印机的设置和耗材、以及直接打印、 复印和扫描到新的支持惠普云打印的打 印机上。为苹果及黑莓用户专属设计的 惠普云打印应用程序”HP ePrint”强化 并 取 代 了 常 用 的 应 用 程 序” HP ePrint Home & Biz”, 使用户能够更轻松地从 智能手机或平板电脑上进行打印并接收 打印设备的智能建议。 惠普云打印公共打印位置 (PPL) 提 供通用电子邮箱,惠普的大型 PPL 网络 可为移动打印任务提供单一邮件地址。 任何联网的终端用户,通过所有可登陆 电子邮箱的设备,均可将打印任务发送 至该邮件地址,并可在任何公共打印位 置 (PPL) 检索并恢复打印结果。

果无线打印功能,使得用户可以在几乎 任何地方进行打印,而惠普的自动开关 图片:惠普发布首款移动一体机 HP Officejet 150 Mobile All-in-One 一体机作为全球首款移动一体机,是商 务专业人士的理想伴侣,通过精简耐用 的解决方案满足商务人士在奔波路途中 的打印、扫描、与复印需求。该产品具 有内置无线蓝牙 ®,可用来打印特定笔 记本电脑及智能手机中的内容,内置电 力持久的锂离子电池,电池充满电后可 支持完成 500 页的打印任务。 HP LaserJet Pro 400 M401 打 印 机

技术还可在无打印作业的状态下自动关 闭打印机,有效降低能耗。 惠普打印机的合理设计配以惠普的 原装耗材,二者相辅相成,作为一个精 密的打印系统,在每一页打印纸上输出 高质量的文本以及色彩鲜明的图片。惠 普原装耗材的设计保证了最佳工作表现,

HP Officejet 150 Mobile All-in-One 打印机

将对环境影响降至最低,同时出众的可

为精简工作流程,HP Capture and

靠性降低了重印的比例,许多墨盒也由

Route 可以低成本实现信息数字化,客

可再生塑料制造,更加环保。

户能够以前所未有的速度搜索并找回文

HP Scanjet Enterprise 7000 s2 扫

件。使用 HP Capture and Route 技术,

描仪采用了紧凑的台式设计和惠普精确

客户可轻易的把书面文件转化为多种数

www.rechargeasia.com

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OEM 聚焦 / OEM UPDATE

2012 年 6 月 总第 098 期

惠普推打印成像新品 助力企业效率提升 续

字化格式文件,包括微软 Word、doc、

惠普安全解决方案让您使用更轻松

即 可 发 货; 惠 普 HP LaserJet Pro 400

docx、JPG、PDF、RTF 和 TIF 格 式。

惠普打印及成像安全中心精简了安

M401n、 M401dn 和 M401dw 定价分别

只需一个按键,即可如您所愿,实现信

全设置,该中心首次应用于安全管理领

为 299 美元、399 美元和 499 美元,预

息转换。

域,为惠普打印机队列提供基于策略的

计 6 月开始全球发售;惠普 HP LaserJet

HP and Kofax 通信服务器是一个中

安全保障。现在,它包含了更广泛的惠

Pro 400 MFP M425dn 和 M425dw 定价

央交流平台,这种设计用以保证重要商

普公司设备支持、改进设备风险报告功

分别为 499 美元和 529 美元。预计 6 月

务信息在不同程序、设备和人员间的稳

能、提升实用性及惠普使用安全,时刻

1 日 开 始 全 球 发 售; 惠 普 HP LaserJet

定流动。此外,客户还可以确认、追踪、

保证接入网络设备的安全。该产品现已

Enterprise 500 MFP M525dn 定 价 为

记录电邮、SMS、MMS、音频信息和传

上市,可通过惠普文印管理解决方案和

1799 美元,惠普 HP LaserJet Enterprise

真的发送方和接受方。

惠普合作伙伴文档解决方案专家购买。

500 MFP M425f 定 价 为 2099 美 元, 惠

为便于打印设备管理,HP Jetdirect

此外,惠普访问控制打印解决方案

普 HP LaserJet Pro 400 MFP M425dn

2700w USB 无线打印服务器提供高速无

也增加了多项新功能,包括使用便捷式

和 M425dw 定价分别为 499 美元和 529

线打印功能,可根据客户需求安放打印

拉式打印以降低成本,使用双重鉴定功

美 元。 预 计 6 月 1 日 开 始 全 球 发 售;

机,无需线缆,与企业内部连线打印机同

能提升安全性能,以及通过邮件发送任

惠 普 HP LaserJet Enterprise 500 color

样 安 全 可 靠。 同 时,HP Web Jetadmin

务功能,提高效率。目前,惠普访问控

MFP M575dn 起售价为 2299 美元。惠普

10.3 外设管理软件功能更强大,工作流

制打印解决方案购买更简便,通过快递

HP LaserJet Enterprise 500 color MFP

程管理更简约,额外的设备支持便于更

或专业包裹即可送达。有了安全打印鉴

M575f 定价为 2699 美元。两款产品预计

高效的打印控制,使用更方便。如此流

定、任务计算及拉式打印等功能,客户

将于 6 月 1 日起进行全球发售;惠普 HP

畅的管理功能免费提供给用户,不增加

尽可放心使用打印设备,安全访问信息。

Scanjet Enterprise 7000 s2 定价为 1099

额外成本,适用于联网或联机 MFP、打

据悉,惠普 HP Officejet 150 Mobile

印机或扫描仪的安装、设置和故障排除。

All-in-One 定价为 399 美元,预计 6 月

美元,即将上市。

OEM 聚焦 /MPS Comment on OA Application among Enterprises

谈 OA 在集团型企业中应用 自改革开放以来,国内企业逐渐向集团化、国际化方向发展, 组织机构日益庞大。这些分布在全国乃至全球各地的分子公司 和办事机构,在不同的行业,与集团公司的股权关系也不尽相同。 面对如此复杂的组织,如何利用信息化手段解决管理与控制方 面的诸多问题,如何将有限的人力资源从繁杂而无法带来效益 的工作中解脱出来,成为管理者急需解决的一个重要的问题。 尽管国内 OA( 万户官网:www.whir.net) 软件厂商有几百家, OA 软件市场非常活跃,基本形成了百家齐放百家争鸣的局面, 但在欣欣向荣的背后,也掺杂着无序、不规范的竞争,超低价、 缺少服务、产品不专业导致的应用困难,正在侵蚀着市场信任 健康的基础。OA 软件问题屡见不鲜,一些 OA 系统非常初级 和简陋,很难真正整合资源、帮助企业提高工作效率,因此企 业选择一家优秀的 OA 厂商合作显得尤为重要。 作 为 OA 办 公 系 统 领 域 最 早 成 立 的 厂 商, 万 户 网 络 ezOFFICE 以 100% 应用成功率赢得了良好的市场口碑,产品 以其易用性、稳定性、安全性、健壮性先后征服了伊利集团、

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红豆集团、紫金矿业、盾安集团、荣事达集团等众多大型集团 企业,获得各行业用户的一致好评。 满足大规模用户并发访问 集团型企业用户规模庞大,协同办公系统作为日常工作系 统,必须能够满足集团型企业大规模并发用户的访问,并且能 够具备很好的扩展性,满足企业的快速发展。ezOFFICE 协同 办公系统采用 J2EE 技术架构,支持 WEBSphere、WEBLogic 等企业级中间件,可以根据用户规模灵活配置,通过集群的方 式满足高达上万用户的并发访问。 提供立体化安全防范措施 信息化在带来工作便利的同时,也对安全提出了更高的要 求。集团型企业解决方案通过建立立体化的安全防范体系,从 多个方面确保系统的安全性: 1. 数据加密存储 2.SSL 加密传输

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3. 多种安全级别的身份认证

ezOFFICE 协同办公系统提供的自定义平台就专门为满足这些

4. 数据存储备份措施

个性化的功能需求而设计,各分子公司可以自己设计诸如:交

5. 提供安全的 VPN 远程访问解决方案

通卡管理、值班管理等自己使用的个性化功能。

四维权限模型满足集团用户复杂的权限要求 ezOFFICE 协同办公系统提供的四维权限管理模型,让集 团型企业下属众多分子公司各自管理维护自己的数据,集团公 司全盘监控系统内全集团范围的数据,分公司之间数据相对独

统一用户管理,用户只需要一套帐号密码 集团型企业的信息化程度较高,众多的信息系统给用户带 来了记帐号密码的麻烦,也存在很大的安全隐患。万户集团型 企业解决方案特别为集团型企业提供了用户统一管理解决方案,

立。

建立统一用户管理中心,实现单点登录,统一认证。即降到系 智能化工作流引擎解决集团内部众多的审批流程

统管理维护成本,提高系统安全性,也为用户工作带来了极大

ezOFFICE 协同办公系统提供的工作流引擎为集团型企业 内复杂的跨机构审批提供了极大的便利,可以根据发起人的职 务、所属部门以及申请的内容智能判断审批的步骤和选择办理 人,大大提高审批效率。同时提供的流程效率分析功能,还为

的方便。 门户化设计为不同子公司提供个性化入口 ezOFFICE 提供的门户化套件,为集团的不同类型用户设 计个性化的访问门户,用户通过一个入口可以查看自己权限内

流程优化和深入分析提供了极大帮助。 强大的自定义功能满足众多用户的个性化需求

的信息、审批自己的流程、填写自己的报表。

众 多 的 分 子 公 司 会 提 出 许 多 个 性 化 的 功 能 需 求, 万 户

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OEM 聚焦 /MPS China Enterprise Managed Print Service (MPS) Concerns

中国企业 MPS 文印管理的关注点 随着我国经济的发展,企业传统的

为了便于管理,企业往往会将打印

案,往往需要部署数十台文印设备。如

依靠硬件配置的文印方式,采购成本高、

机 / 复印机等文印设备集中安置在办公区

此庞大的设备集群,在管理上会出现疏

效率低以及泄密等问题,已为现代化企

的一处,这样做虽然可以提高设备的利

漏。

业提出了新的需求。企业究竟怎样的文

用率。但是由于卡纸,遗忘等原因,也

尹炳新说,兄弟为集中管理文印设

印方式才能满足工作要求呢?兄弟(中

经常会出现反复打印或者已打印文件错

备为企业管理员提供了一系列的管理工

国)商业有限公司董事副总经理尹炳新

领甚至丢失的现象。这不仅降低了员工

具,帮助管理员加强设备的管理,提高

先生是这样认为的。

的工作效率,而且还存在一定的泄密风

设备的可用性。

一、稳定性及双面支持是采购关注重点 文印设备的需求量在高效工作中水 涨船高。在市场上办公设备产品品种繁 多,企业在文印设备采购上要关注在两 个方面——稳定性和自动双面打印功能。 目前,国内的用户对于“高速”的 追求不是非常迫切,用户希望设备可以 更稳定地工作;另外一个趋势是关注自 动双面打印功能的用户越来越多。除此 以外,网络打印功能开始在一二线城市 普及。

险。

兄 弟 的 BR-Admin Professional 软 尹炳新认为,集中管理不等同于集

件 可 以 为 管 理 员 提 供 一 个 管 理 平 台,

中摆放。集中摆放文印设备固然可以带

每台设备的使用情况都一目了然,是否

来设备利用率的提高,但反之也可能会

在正常工作?是否需要维护?是否有卡

造成工作效率的降低。在工位与设备间

纸发生?耗材是否用尽?打印了多少张

来回穿梭会明显影响工作效率。因此我

数?这些信息都一目了然,以便管理员

们推荐“分布式的配置,集中式的管理”

有 的 放 矢 地 解 决 困 扰; 在 BR-Admin

应用方案。所谓“分布式的配置”,就

Professional 软 件 中, 管 理 员 也 可 以 方

是在经过需求分析后在有文印需求的用

便地对于每台设备进行必要的配置;另

户处配置相应的设备;而“集中式的管理”

外, 对 于 特 别 大 型 的 企 业,BR-Admin

指通过网络管理这些文印设备。

Professional 也提供了分组管理等高级管

针对工作组共享使用文印设备容易

二、尽量统一设备供应商有助提升文印

造成的错拿,丢失等情况可以使用“加

效率

密打印”功能进行管理,用户在发送打 随着企业文印设备的增多,经常会

出现设备品牌众多,功能参差不齐,管理 不便等问题。这不仅增加了企业的管理成 本,而且还造成了很多不必要的浪费。 尹炳新说,使用同一品牌可以有效 地降低 TCO(整体拥有成本)。就从兄 弟目前的情况而言,对于长期合作的用 户会提供合理的整机价格;对于耗材, 由于兄弟采用了鼓粉分离的技术和耗材 型号的统一化,使得用户如果坚持使用 兄弟产品可以降低后期的使用成本—— 首先鼓粉分离耗材设计使单页打印成本 降低,由于耗材型号的统一,可以减少 耗材备货量,降低耗材采购在资金占用 上的成本。另外,对于长期合作的用户, 兄弟也会提供更好的售后服务并为用户 提供额外的价值。 三、配置集中管理可有效降低泄密风险

90

印指令后需要在设备面板上输入密码方 可实现打印。 针对工作组共享中的非授权打印等 现象,可以采用“安全功能锁”功能进 行管理,哪些用户可以进行打印,复印, 扫描等都可以通过 WEB 方式进行设置和 管理,每个用户的打印页数可以进行限 制,也可以进行审计,对于彩色激光打 印机,也可以限制用户对于彩色打印的

理功能。使所有兄弟设备的管理变得轻 松而可靠。 五、降低后期成本是打动中小企业客户 之道 Brother 是一个国际知名的文印设备 制造商,曾经为诸多大中型企业提供了 完善的文印解决方案。但是对于中小企 业来说,由于资金的限制,他们往往更 加关注单台文印设备的采购价格,功耗 以及耗材使用成本。 尹炳新认为,Brother 主要以 A4 激 光产品为主的厂商,主要面向 SOHO 客

使用。 根据实绩的应用需求,灵活使用兄 弟的管理工具就可以实现“分布式的配 置,集中式的管理”。这种管理模式不 但可以实现大型开放式办公室的管理, 而且对于中国式的小型独立式的办公室 也很实用。

户开发产品;在中国,即使是大中型企业, 很大一部分的办公环境也是一间间独立 的办公室,其对文印设备的需求模式与 SOHO 相近,所以 Brother 就非常适合这 一类的用户。Brother 一直努力降低用户 的 TCO,采用了大量的诸如“深度休眠”, “鼓粉分离”等技术来降低用户的整体

四、借助管理工具集群办公设备管理 对于大中型企业来说,一个解决方

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成本,以满足绝大多数中国用户的需求。


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OEM 聚焦 /Format Printer Epson Larger Printer Provides Green Vision

爱普生大幅面打印机提供绿色远景 在广告图文喷绘领域,人们在选择

型打印机进行生产提供了环保、安全、

视的危害,这就是噪音危害。一般的大

大幅面打印机时,往往把打印机的工作

高效、高品质的解决方案。出于生产成

幅面打印机工作时都会发出比较大的噪

效率、色彩还原性和购买及使用成本等

本、制作周期等因素的考虑,目前在广

音, 达 到 50 分 贝 以 上, 虽 然 不 会 在 短

显性指标当作决定购买与否的关键因素,

告图文喷绘领域,溶剂型打印机还占有

时间内对操作工人的身体产生明显的较

而打印机的绿色环保性等隐形指标常常

较大比重。一般溶剂型打印机使用的溶

大影响,但由于打印机持续工作,长此

会被忽视。然而,在实际使用中,由于

剂墨水,含有对人体有害的挥发性物质,

以往,持续的噪音将会在不知不觉中影

操作工人和打印机长时间零距离接触,

产生刺激性气味并引发癌症风险。Epson

响操作工人的身体健康,比较明显的会

如果打印机的绿色环保性较差,比如墨

Stylus Pro GS6000 是全球首款不含镍元

体现在降低对事物的敏感度、情绪不稳

水挥发刺激性有害气体、打印机噪音过

素的溶剂型大幅面打印机,这款打印机

定、听力下降、食欲不振等,严重者会

大等,会污染工作环境,影响操作工人

使用环保无害的“活的色彩 GS”溶剂

出现幻听、消化系统紊乱等症状,导致

的情绪和身体健康,不利于企业的长远

墨水,消除了以往溶剂墨水中含有的对

企业的生产效率下降。爱普生大幅面打

发展。对于广告图文喷绘企业来说,尤

人体有害的物质,而且 VOC 的含量也较

印机采用了先进的微压电打印头,打印

其是发展中的广告图文喷绘企业,熟练

低,工作环境更清洁、安全,降低了危

机在工作时噪音较小,像 Epson Stylus

的操作工人与稳定的客户是同样珍贵的

害操作人员健康的风险。当然,溶剂的

Pro7908/9908 的 工 作 噪 音 甚 至 小 于 45

财富,为操作工人提供安全舒适的工作

危害不仅仅在制作环节。在使用中,由

分贝,与一般谈话时的声音大小差不多,

环境,有利于增强员工与企业的联系,

于喷绘广告在室内长时间悬挂和展示,

减少了因噪音影响员工情绪和健康所带

降低人员流动性,稳定熟练员工,长远

将 会 持 续 散 发 出 VOC 污 染 环 境, 这 也

来的各种麻烦,保证企业的正常生产秩

来看对企业的发展有很大的帮助。因此,

是造成室内环境污染的一个不容忽视的

序,提高生产效率。

有必要从选择环保的大幅面打印机入手,

因素。使用环保的溶剂型大幅面打印机

其实,环保并不仅仅是一句口号,

消除危害操作员工身体健康的潜在因素,

Epson Stylus Pro GS6000 有助于消除这

环保给我们带来的是切切实实的好处。

营造安全、舒适的广告图文喷绘工作环

一问题,你不仅提供了高品质的广告喷

环保性差的设备也许可以让经营者在短

境,帮助企业实现更好的发展。

绘产品,还给接触这些产品的人们提供

期内维持较低的成本水平,但是从长远

国际领导品牌爱普生推出的 64 英寸

了健康的保证。此外,Epson Stylus Pro

来看,使用环保性强的设备所带来的工

弱 溶 剂 大 幅 面 打 印 机 Epson Stylus Pro

GS6000 具有爱普生大幅面打印机一贯的

作环境的优化,将会使广告图文喷绘企

GS6000,为广告图文喷绘企业使用溶剂

高品质输出效果,和坚固耐用的性能,

业在持续发展的道路上受益良多。爱普

对于广告图文喷

生一直致力于环境和谐,为各行各业提

绘企业提升服务

供绿色环保的高品质应用解决方案。携

质量也有很大的

手爱普生,同走环保路,让我们迎接绿

帮助。

色的未来。

爱 普 生 大 幅面打印机还有 一个经常被人们 所忽略的环保优 点,即安静、低 噪音。一般的大 幅面打印机在 运行时具有一 种 我 们“ 听 得 见” 却 往 往 忽

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OEM 聚焦 /Format Printer Infotech Printing Machine Co. Ltd with HP to Enter Digital Printing and Increase Indigo Market Share

兆迪携惠普进军数字印刷 Indigo 占有率提升 惠普公司于本月宣布与中国图形印

地斩获新业务机会。

未来。我们已经见证了 Indigo 印刷机在

艺行业的一家领先服务供应商——兆迪

惠普公司亚太及日本地区打印与信

中国的惊人发展, 我们也期待成为这一

印刷机械有限公司建立战略合作伙伴关

息产品集团 (PPS) 图形印艺解决方案事

增势的组成部分,”兆迪印刷机械有限公

系。作为过去 14 年间中国最大的模拟印

业部副总裁 Gido van Praag 表示,“与

司执行总裁 杨阳 (Larry Yang) 先生说道。

刷机分销商之一,兆迪印刷机械有限公

兆迪合作是惠普的必然选择,兆迪公司

Indigo 印刷机久经验证,性能出众,

司将通过惠普成熟的彩色数字解决方案

一直是中国图形印艺行业的重要参与者,

可为印刷服务供应商提供高品质印刷品

产品组合,进军数字印刷领域。

拥有庞大的客户群以及具有广泛影响力

和高效生产率,助其拓展应用能力。新

在这一合作伙伴关系之下,兆迪将

的销售队伍。我们对于兆迪公司深刻的

发布的 Indigo 10000 设备支持传统模拟

与惠普密切合作,提高 HP Indigo 数字

市场洞察力及其面向客户的营销理念非

胶印机中常见的 B2 尺寸,印刷服务供应

印刷机在中国市场的渗透率和销售量,

常有信心,并希望藉此帮助惠普拓展在

商可快速重新定义印刷作业,实现从平

尤其是在商业印刷、标签和包装领域。

中国的业务范围,让更多消费者认识到

版胶印到数字生产的快速转变,以更短

兆迪将成为继经纶全讯科技有限公司、

我们 Indigo 数字印刷解决方案的优点。”

的周转周期完成紧急印刷任务。

北京北大方正电子有限公司后,惠普在

兆迪印刷机械有限公司成立于 1998

“我们的许多客户都希望印刷时间

中国的第三大分销商。惠普也将这一新

年,已经在香港、深圳、北京、广州、

能够尽量缩短,同时降低交付实时印刷

增合作关系视为进一步加快中国数字印

南京等主要城市设立了分公司或办事处。

所产生的巨额库存成本。HP Indigo 印刷

刷增长的最佳途径。

该公司拥有行业内经验丰富的专业团队,

机的品质可与平版胶印相媲美,且应用

足可提供全方位的专业解决方案与服务,

广泛,性能可靠,是我们中国客户及潜

并有力推动惠普实现其一如既往的使命,

补充 HP Indigo 数字印刷机的销售与分

在客户的理想选择,”杨阳先生补充说道。

即帮助印刷服务供应商 (PSPs) 实现从模

销力量。

双方的合作伙伴关系将迅速生效,

拟印刷到数字印刷的无缝转变,更高效

94

“数字印刷是中国图形印艺行业的

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Inkjet Ink Printing Evaluation

喷墨墨水打印测评 辽宁丹东三和医疗设备有限公司

任明华

喷墨打印机墨水在办公、影像、广告等领域的应用已经十

(1)流畅性:在 CorelDRAW 软件中,打印设置关闭色彩

分广泛,但是由于许多喷墨墨水的厂家控制品质力度不同,对

控制。标准色块满幅面,普通纸高速长期打印不断线,中速打

行业标准的执行也不很规范,许多产品质量良莠不齐,逐渐影

印不断线,高速打印不飞溅,流畅性好。要求:每个颜色 A4

响到用户的使用。因为水性染料型喷墨墨水总量占绝对份额,

纸满幅面标准打印 30 张不断线。

因此,作者从用户使用角度,以水性染料墨水的打印检测方法

(2)不堵塞喷头。间隔打印中,墨水不堵塞喷头。

来评测产品质量,以供用户参考。

(3)快干性好。墨水打印在普通复印纸、无光泽喷墨纸、

从应用角度来说,一套合格的喷墨墨水应具备以下性质: 色彩性能:包括输出的图档色彩纯正、较高的色密度、较高的

高光相纸上后在比较短的时间内能快速干燥、还原色彩。 (4)渗透性:使用标准检测图样进行测试,确保各色墨

分辨率、色彩过渡好等;打印性能:包括流畅性好、不堵塞喷头、

水渗透均匀,染色均衡。例如,以青色 , 洋红 , 黄色为底色方格

快干性好、连续打印性能好等;稳定性:储存稳定性,打印稳

中的黑色文字 , 以对应反色的黑色方格中的彩色文字 , 对其打印

定性(防水性、耐晒、耐臭氧、耐摩擦)等;健康性能(无毒、

效果进行评估。按德国 DIN33871《信息技术 办公设备 喷墨打

不易燃、无刺激气味)等。

印机填充墨盒和墨水腔准备工作的要求及测试》,检测墨水的

一、准备工作:选取市场上某品牌 6 色喷墨打印墨水,分 别灌装在填充墨盒中以及连续供墨系统中,安装在喷墨打印机

兼容性、稳定性、安全性,通过标准的检测图样分辨率、色差、 渗透性、流畅性等,与标准样张进行比较。[2]

里,喷嘴检查完好后,以备检测。 二、测试开始:按照各项测试要求,进行打印测试,以备 评测。 1.色彩性能: (1)色密度:使用色密度仪,测试标准色块,色彩准确、 高饱和度、色域宽广。 (2)分辨率:使用标准检测图样进行检测。 国际标准化组织分支日本的 ISO/IEC JTCI SC28 分委会中 相关规定。通过标准的检测图样,检测墨水的色差、分辨率。[1] (3)色彩过渡:使用标准检测图样进行检测。

(5) 连 续 打 印 性 能: 连 续 打 印 普 通 文 档 500 张 及 照 片 100 张,测试墨水的流畅性能。

色彩三属性为彩调(色相)、明暗(亮度)、色强(彩度 或色品)。亮度和彩度合称色调。这些概念在用户评论印品质 量方面经常谈到,其实,它们跟很多因素有关。

3. 打印稳定性 (1)起动性:间隔 2-3 天及 7 天,重新打印,进行喷嘴 检测,是否完好。进行流畅性测试。

打印介质的因素对印品的还原性影响很大。以相纸为类, 膨润型相纸,虽然色彩还原性好 , 但其干燥速度慢。特别是在

按照喷墨打印墨水行业标准 QB/T 2730.1-2005 中 5.7 要 求进行测试。

新型的六色压电式打印机上 , 图像存在严重的堆积弊病 , 饱和度

(2)对出厂半年以后批号的产品,测试墨水的稳定性。

严重下降。铸涂型防水相纸输出的图片饱和度就有很大改善,

(3)防水性:按照喷墨打印墨水行业标准 QB/T 2730.1-

但涂层的细腻度不够,不能满足超高精度打印的要求。间隙型 高光相纸 (RC 相纸 ) 其涂层吸墨力很强,对于打印很深色调的 部分,也能表现很好的层次感。其涂层材料很细腻,不但亮度高, 真正可以输出 5760DPI 高精度的照片打印。 进行打印,比较墨水色彩还原性。因为不同厂家的相纸涂层不同, 色彩还原性不尽相同,因此多选择几个厂家的相纸进行对比测

2005 中 5.10 要求,进行耐寒性测试。 所以墨水生产、检测中应对耐侯性进行评测,来保证墨水的稳 定性。如果这方面做不到,可能墨水的稳定性和保质期受到影响。 (5)耐光性:按照喷墨打印墨水行业标准 QB/T 2730.12005 中 5.9 要求,进行耐光性测试。

2. 打印性能:

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(4)耐寒性:按照喷墨打印墨水行业标准 QB/T 2730.1墨水在储藏、运输过程中可能长时间经受高、低温条件,

(4)色彩还原性,按照国标 ISO400 标准图样,用照片纸

试。

2005 中 5.8 要求,进行耐水性测试。

对墨水耐光性的测试结论:

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喷墨墨水打印测评 续

微孔相纸较膨润相纸受紫外线和臭氧影响更糟糕。 臭氧敏感的微孔相纸暴露在空气中容易发黄。 恰当的微孔介质涂层(含涂布液)能减弱臭氧影响,而减 轻纸张表面破裂。

元素名称

限量

60

25

250

75

60

90

60

500

它对墨水的安全性能进行了要求,对于用户来说也是负责

深色(高密度、浓度)打印比亮色打印设置,抗褪色。

的表现。

为了保护打印照片耐光照及臭氧影响,使保存期成长的措 施和建议:

三、结论:以上从用户使用角度,针对染料型喷墨打印机 墨水的多项指标进行打印测试,并对打印图档及照片进行分析,

放在玻璃相框里能很好的阻止紫外线和臭氧的影响,或将 打印品覆膜保护。

来评测墨水的质量,以上测试方法与结果可以对评测机构或用 户用来评测墨水质量好坏提供一定的参考依据。

根据打印图档的相应用途选择适当的墨水和介质,来决定 图档保存时间长短。 4. 健康性能 (1)打开墨水瓶盖,闻一闻,看看墨水是否有刺鼻性气味。 如果有,说明墨水的健康性能不达标。 (2)按照喷墨打印墨水行业标准 QB/T 2730.1-2005 中 5.13 要求,进行卫生安全性测试。

参考文献: [1]国际标准化组织分支日本的 ISO/IEC JTCI SC28 分委会中相关 对墨水测试方法 [2]德国 DIN33871《信息技术 办公设备 喷墨打印机填充墨盒和 墨水腔准备工作的要求及测试》方法 [3]喷墨打印墨水轻工行业标准 QB/T 2730.1-2005-“中华人民 共和国国家发展和改革委员会” 发布

墨水行业标准中提出了墨水中有害元素的限量:(毫克 / 千克)[3]

Expert's Advice on How to Make Profit from Consumables

专家支招:打印企业如何赢利及转型 贝尔恩德 . 吕克特: 要学会用色彩管理

个产品线的市场和技术工作,精于色

下 1.2 万台数码印刷机以及相关软件。

赚钱

彩管理和数码流程。

以前印一个广告单送给印刷厂然后交给

色彩在印刷过程中很重要的一点就 是灰平衡的控制,如果没有色彩管理工 序,灰平衡很难掌控。通过我们的色彩 匹配相应的管理软件,在任何输出设备 上都可以实现标准化,可以达到精确可 复制的颜色,实现完美灰平衡。 运用了色彩匹配工具之后,不但节 省了油墨和碳粉,更能降低总体印刷成 本,并实现更稳定的灰平衡,减少 UV 印 刷油墨的堆集,使企业可以用更薄的纸 张。在胶印过程中减少喷粉的使用,可 加快印刷速度,降低干燥温度达到节能 效果,还可以减少有害挥发性化学物质 挥发性有机化合物(VOC)的排放。

贝 尔 恩 德 . 吕 克 特(Bernd Rückert):CGS 市场产品经理。历 任 CGS 全球技术应用专家、产品经 理和市场产品经理,现负责 CGS 整

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吕理哲:微利时代的印企,出路在何方 现在可以看到,出版作为印刷的上 游已经在改变。此外,印刷的另一个上 游——广告也在改变:2008 年,在美国 纽约、洛杉矶街头就竖起了二维码牛仔 裤广告图案,如果你用手机对着这个二 维码拍照,就可以连接到网站看到牛仔 裤广告的图片。如果印刷能够连上电子 网络就可以提供很多的 信息,所以,因为技术 的改变,现在广告的方 式也改变了。 除这些技术之外, 真正影响广告的主要是 社群网络,还有快递公 司。 例 如 在 2010 年 联 邦快递与佳能、惠普签

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快递公司,今天快递公司说我帮你做, 印刷不用钱。印刷行业的竞争对手在变, 现在如果你到淘宝网说要印刷也有人帮 你服务。 印刷的未来是什么?印刷的未来就 是网络印刷,网络印刷的意思不是说把 印刷流程放在网络上,而是印刷企业的 生意会从网络而来。当有一天网络进来


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的生意变成日常生意模式的时候,就是

果将整个印刷工艺比做一辆飞速行驶的

节 都 要 建 立 SOP 标 准; 收 集 疑 难 出 错

网络印刷时代的到来。

列车,那么,印前无疑就是火车头。美

个案,汇总解决方案,用于全员培训共

从美国印刷产业趋势看,竞争对手

国罗彻斯特大学印刷工业中心的调查数

享;尽可能不要帮客户大量更改文件,

将越来越少,即印刷厂的数量会越来越

据显示,在整个印刷工序过程中,导致

只做印前规范的修正;学习使用 PDF/X、

少。但如果你经营的印刷企业还存在,

产品最终交货延期的“罪魁祸首”竟然

PitStop、Ghent PDF 并测试你的 RIP。

营业额肯定会增加。所以,未来的发展

都是由于业务、印前以及客服造成的,

趋势使得最需要的是数字化和标准化。

而很少是由印刷、印后或运输造成的。

赵广:富士胶片(中国)投资有 限公司印刷数字化项目成员,历任香

吕理哲:台湾崭新股份有限公司

10 分钟实际上是一个短时间、高效

港光辉制版主管,行业知名企业资深

总经理,知名电子出版专家、网络作

率的代名词。10 分钟是一个目标,10 分

培训讲师,富士胶片印刷技术部培训

家、行业专栏作家,庚新(上海)计

钟的目的就是把时间抢出来,腾出来留

经理,市场经理,尤其精通印前,从

算机科技总经理,常为业界专业媒体

给后面的生产工序。“文件规范 10 分钟,

业 经 验 逾 10 年。 德 国 Fogra PSO 和

撰写文章,探讨印刷技术与生意模

印刷起来更轻松。”

瑞士 Ugra PSO 双料认证专家。

式,最早推广崭新印通数字化流程和 CIP3 数字放墨等。 本森细亚:中小企业也能做到标准化

因此提出几条忠告:教育和培训好 你的客户,让你事半功倍,赢在起跑线 上;攘外必先安内,文件规范的各个环

执行标准化能给企业带来什么好处 呢?节省印刷成本借助于先前的投资, 让印前生产效率更高,并对生产保持一 致性控制,更加精准和自动化作业计算, 将你的印刷生产与信息管理系统联系起 来,这是实行标准化所能够带来的好处。 现在不是证明标准化能否可行,而 是应该讨论如何执行和持续,其实客户 并不在乎你用什么设备、什么流程,他 们只在乎你给什么品质,没有数据就无 法数据化,没有数据化买卖双方就没有 共通的语言描述印刷品质。到现在还有 很多厂很吝啬于下一条测控条,没有什 么其他的原因,因为他们也没有测量设 备,所以如何去实施品质监控呢?最根 本做法是让本厂数据化。 值得强调的是中小型印刷企业是绝 对能够标准化的。再过几年,我相信标 准化的春天一定会到来。

本 森 细 亚(Benson Seah): 新 加 坡 印 刷 业 资 深 专 家,Ugra PSO 认 证 专 家; 历 任 新 加 坡 色 彩 扫 描 (ColourScan)部门经理、香港光辉 制版有限公司技术顾问、凸版利丰雅 高印刷包装(东莞)公司制版与印刷 部高级经理。有 30 年行业资历。 赵广:10 分钟,提升效率的第一步 “火车开得快,全靠车头带”,如

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2012 年 6 月 总第 098 期

纯水油墨产品发明成功 Successful Pure Ink Product Invention 油墨,如果没有油,是否还叫油墨 ? 如果把油换成纯净

德国标准化学会起草再生硒鼓 墨盒新标准 German Institute for Standardization to Draft New Standard of Recycled Cartridges

水,那么印在塑料袋、纸盒等包装上的油墨是不是会更加安全 ?

德国标准化学会 (Deutsches Institut für Normung e.V.—

近日在“纯水油墨”知识产权发布暨企业战略升级媒体交流

DIN)于 2012 年 3 月底起草了两项分别关于欧洲墨盒和硒鼓

座谈会上,河南一民营企业展示了油墨新产品,令不少与会

再生的新标准,新标准涵盖了墨盒硒鼓填充及再生的质量、

专家称赞。

要求以及过程。

油墨在我们生活中无处不在,塑料袋上、包装纸上……

DIN 33870-1“办公设备—准备填充墨粉打印机,复印

但这些油墨也是我们生活中的“隐形杀手”,因为传统油墨中,

机以及传真机的要求与测试”阐述了再生过程的质量要求以

石油基有机溶剂的含量占 70% 左右,有机溶剂极易挥发、易

及指定的测试方法。通过原装与再生产品的对比测试,新标

燃易爆,对环境造成极大污染。此外,传统油墨还用来印制

准的第一部分描述了黑白硒鼓的再生过程。第二部分将着重

食品包装,特别是孩子们喜欢吃的小食品包装,由于使用的

彩色硒鼓的再生,第二部分将于今年起草发布。

是有机溶剂油墨和上光油,会排放碳氢化合物,污染空气并

新标准主要适用于再生和销售硒鼓的企业。质量和环境

有损健康。为解决这些问题,在印刷行业摸爬滚打 20 多年的

影响同时被列入考察范围,新标准还详细阐明了如何检测墨

河南濮阳人张伟公,摸索出纯水油墨配方及生产方法,已获

粉与健康相关的属性是否符合法律规定,进而确保墨粉不会

国家发明专利。

对人体健康构成任何威胁。

张伟公研制的纯水油墨以纯水替代石油溶剂,每吨可节

除此之外,新标准还介绍了获得蓝天使(Blue Angel)

约石油资源 700 公斤,不燃不爆、不污染空气且成本低廉。

环保标签认证的基本标准,该标签认证可作为产品适用性的

经核算,目前市场纯水油墨综合成本比传统油墨低 4 ~ 5 元

一项参考标准。

/ 公斤。仅就河南省而言,每年需用油墨在 3 万吨左右,如全 部使用纯水油墨可节约石油资源 2 万多吨。

DIN 33870-1 为 DIN 33870(2001 年颁发)修订版,同 旧版相比,修订版增加了再生过程的信息以及明确了标准的 最低要求,同时也涵盖了关于硒鼓产量的国际标准 ISO/IEC 19752。现主要为电子版本,任何建议或者意见可在 2012 年

莱盛成为日本三菱公司激光及 复印机产品授权经销商 Beijing Laser to Become Mitsubishi's Authorized Dealer

7 月底之前向标准化学会反映。 DIN 33871-1 标准适用对象为墨盒,测试其打印质量与 打印量,修订版将于 5 月发布。 修订版标准涵盖了现有的关于墨盒打印量的国际标准(例 如 ISO/IEC 24711 和 ISO/IEC 24712)。据介绍,该标准是

日前,日本三菱化学高管莅临北京莱盛总部,与莱盛相

由喷墨打印机喷头、墨盒制造商、原创厂商以及测试机构代表、

关负责人进行了商务会谈。会后,双方签署了合作协议,意

市场调研机构、公共机构以及 DIN 信息科技和 IT 应用标准委

味着北京莱盛高新技术有限公司将正式成为日本三菱公司激

员会成员等共同制定。 DIN 33871-1 标准适用对象为原装打印头和墨盒的填充

光及复印机产品授权经销商 三菱作为全球领先的激光产品制造商,选择莱盛作为中

商和经销商,假如其产品能符合标准,他们将能更好地向顾

国的合作伙伴,

客介绍其产品的打印量与质量,消费者也能更好的更具其需

不仅体现了三

求选择合适的产品配件。

菱对中国市场

详情见德国标准化学会官方网站 : http://www.din.de

的 重 视, 更 是 对莱盛作为中 国激光打印机 配件产品领先 供应商地位的 肯定与支持。

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未来三年中国喷墨印刷产值将 高速增长 China High Speed Inkjet Printing Output Growth for the Next Three Years 全 球 喷 墨 印 刷 产 值 在 2010 年 为 284 亿 美 元, 预 计 到 2015 年,全球喷墨印刷产值将打到 465 亿美元,CAGR( 复 合年均增长率 ) 为 10.3%,其中书刊、标签、账单印刷领域 的增长率较高。中国喷墨印刷产值在未来五年,也将从 2010 年的 72 亿美元,增长到 122 亿美元,CAGR 为 11.0%,高 出世界平均水平。 喷墨印刷机市场中,高端机 (>50cm/ 分钟,single pass 一次走纸 ) 的比重增长最大,而大幅面喷墨印刷机的比重将 有所降低。高端喷墨机现有的安装量分析显示,从地区分部 上看,北美、欧洲地区装机量占到了全球的 88%,而亚太区 及中国所占比例还非常小,极具发展空间和潜力。从应用领 域来看,现有装机主要应用于书刊、直邮、账单、报纸等印 刷领域,商业印刷及其它领域空间潜力巨大。 正是看到市场的巨大潜力,2011 年,惠普、柯达、奥西、 方正等全球领先的高端喷墨印刷机厂商纷纷发布新品,抢攻 市场。

3D 喷墨技术新品即将上市 3D Inkjet Technology New Products Coming Soon 近日,国内一家名为新状元的公司旗下的“3D 喷墨木纹 砖”即将上市。 技术的不断进步加快了瓷砖产品的更新换代,产品的更 新换代也让它们在特定的时间下各领风骚。近几年来,得益 于喷墨技术的运用,仿木纹和仿石材效果的瓷砖逐渐成为市 场的香饽饽。行业人士预测,在不久的将来,木纹砖将成为 产品研发的主流趋势。 而喷墨印刷技术在木纹砖的运用能让它产生脱胎换骨的 变化。早期的木纹砖由于工艺粗糙、形象土气一出现便被市 场所冷落,而可以在瓷砖表面做出任何图案的喷墨技术却让 木纹砖上演了一场咸鱼翻生的转折戏。 新技术的出现,不仅开创了瓷砖原木般“高清立体”的 新境界,而且使得瓷砖具备多样化的纹理表现形式。众多经 销商认为,拥有原木逼真质感又不失瓷砖优良秉性的 3D 喷墨 木纹砖将在未来的市场上大有作为。 据悉,新状元陶瓷此次推出的 3D 喷墨木纹砖采用三维 全新图像处理技术,可将每粒墨水精准的喷射到指定位置, 能 100% 将自然图案还原成瓷砖图案,色彩靓丽,而通过“凌

中山铭智电子举行六周年庆典 ZhongShan Ming Chi Holds Sixth Anniversary Celebration 日前,广东省中山铭智电子有限公司迎来了企业 6 周年

空微射”技术,木材本身丰富的自然肌理纹理也得以更好地 还原。同时,产品还采用欧洲的顶尖设计,融合了四大巅 峰工艺,并在已有的规格基础上开发出了 150×600(mm)、 160×900(mm)、200×1000(mm) 等多种全新规格,在追求 木纹产品逼真细腻的同时为消费者带来更加人性化的服务。

生日,公司隆重举行了成立六周年庆典暨客户答谢会。出席 此次活动包括了中山铭智电子有限公司长期的客户企业、供 应商、行业人士以及本公司员工 300 余人。 铭智董事长陈宏池先生在庆典发表讲话,他在致辞中表 示:中山铭智电子有限公司六年来的发展所取得的成绩,离 不开各位合作商的支持和信任,得益于所有员工的共同努力。 为此,他 特别表达 了对合作 商和员工 诚挚的感 谢。庆典 暨答谢会 中还设置 了精彩的 表演和抽 奖活动,将现场气氛不断推向高潮。

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业界速度最快标签打印机面世 Industry's Fastest Label Printer Becomes Available 自动识别领先解决方案供应商美国易腾迈公司(Intermec Inc. 纽 约 证 券 交 易 所 代 码:IN) 日 前 宣 布 推 出 PM43 和 PM43c 工业标签打印机,提供同类产品最快打印速度。采用 金属外壳的 PM43 和较精巧的 PM43c 打印机适合包括运输、 制造和配送中心等苛刻的工业环境,正常运行时间更长并降 低了维护成本,是一款高性价比的产品。用户无需打开打印 机外壳或给设备通电便可以对打印机进行配置,这种专利功 能避免了 80%(一台设备)至 99%(多台设备)的部署资源 和时间。

“拱北海关查获耗材案”入选 全国十大知识产权案件 Gongbei Customs Selected as "Top Ten Intellectual Property Cases" for Successfully Seized Counterfeits 昨日,记者从拱北海关获悉,拱北海关查获的首宗侵犯 国内通用耗材自主知识产权案件入选国家知识产权局、国家 工商行政管理总局、国家版权局共同揭晓的“2011 年十大知 识产权案件”。 拱北海关介绍,2011 年,一家珠海的公司生产了侵犯国 内打印耗材龙头企业——纳思达公司自主专利权的产品,并 在日本市场销售,使纳思达短时间内就损失了三分之一的日 本市场份额,造成直接经济损失达 1500 多万元。因此,纳思 达公司向拱北海关进行求助。海关获悉情况后,马上开展了 知识产权保护,在与纳思达交流侵权信息的同时,注重加强 对进出口耗材产品的监管查验。据悉,知识产权,尤其是专 利权,技术性很强,对于海关普通执法人员而言,不容易辨 识,拱北海关于是多次邀请纳思达的专家前来讲座,口岸一 线的查验监管关员,主动在口岸布起了防范侵权产品进出口 的执法网。同年 11 月 24 日,拱北海关在珠海九洲港口岸成 功查获 4.62 万个喷墨打印机用墨盒,这些墨盒侵犯纳思达“一

这两款打印机提供最高可靠性和直观的通信选项,具有 独特的全彩色触摸屏,提供 10 种语言选择或易于使用的通用 图标,并具有基于网络的多语言直观用户界面。这两款打印 机还通过集成设备管理减少了 IT 支持需求,通过易腾迈手持 计算机、笔记本电脑、智能手机或平板电脑,利用 WiFi 或以 太网连接可以在全球任何地点监控打印机。

种通用打印机墨盒”、“一种喷墨打印机墨盒使用的密封件” 的专利权,这是全国海关查获的首宗侵犯国内通用耗材自主 知识产权案件。 据悉,拱北海关为保护自主知识产权,为纳思达无偿提 供知识产权预确认和预审核服务,并参与制定了珠海市耗材 行业联盟标准,期间,拱北海关还将包括纳思达在内的珠海

易腾迈打印机与耗材事业部副总裁 Chuck Dourlet 表示: “PM43 和 PM43c 工业打印机加入了易腾迈于近期推出的固 定打印机和移动票据打印机产品系列,新增了三种可满足未

几家打印耗材生产企业,作为知识产权保护的重点联系企业, 举办多场业务答疑会,从一个商标、图案甚至一个字母的大小、 颜色等细节入手,耐心地引导整个行业统一认识、形成规范。

来需求的创新型打印解决方案,专门为满足世界各地客户的 严峻挑战而设计。” VDC 研究集团条形码分析师 Richa Gupta 说:“随着制 造相关成本的持续攀升,企业急需可靠、高效且直观的技术 解决方案。易腾迈 PM43 及 PM43c 打印机满足工业级打印操 作质量高、速度快的要求,并能与其他工业级外设立即连接 作业。凭借增强的连接选项和无缝融合的性能,易腾迈最大 限度减少了停机时间,提高了业务流程效率。” Matrix Systems 副总裁表示:“Matrix 一直坚信智能打 印是出色的创新技术。易腾迈下一代 PM43 工业打印机进一 步革新了行业热敏式打印机的标准,提供最长的运作时间、 简化操作和安装。” Matrix Systems 于 2012 年 1 月获得易 腾迈合作伙伴峰会(Intermec Partner Summit Event)颁发的 “年度技术创新者”大奖。

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