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CONTENTS

目 录 15 Message from the Publisher 71 卷首语 FEATURE ARTICLES

16

专题文章

22 72 26

Color Is the Future for the Remanufacturing Industry By Steve Weedon 彩色是再生行业的未来

76

印度尼西亚渐成东南亚经济新星 Indonesia has become the New Star of Southeast Asia Economic

78

By Ronelle Ingram

从复印机的特点看复印机的销售 From Copier Characteristics to Copier Sales

Show Time (AIF & RechargExpo 2011)

30

90

美国网络营销人员如何使用邮件营销 How U.S. Online Marketers Use e-mail Marketing

92

喷墨打印市场简评 A Brief Comment on the Inkjet Printing Market

GLOBAL FORUM

全球论坛

38

Buying Brand Name or Compatible Cartridges 选择购买品牌墨盒还是通用墨盒?

40

Printing Environmental Technology Fact Sheet 环保打印技术简介

94

法律没有定论缘何来的侵权?——爱普生天威专利纠纷评析 Why there is No Conclusion to the Law of Infringement? Review Epson & Print-Rite Patent Dispute

96

连续供墨面临生存危机 Continuous Ink Supply System (CISS) Survival at Risk

展会热点

参加RechargExpo Southeast Asia 2011,享受出国参展政府 补贴 Participate in RechargExpo Southeast Asia 2011 and Enjoy Government Subsidies

市场动态

节约资源 印刷企业从“高耗能”抓起 Saving Resources, Printing Companies Start From the "High Consumption of Energy"

2011年中东-东南亚国际办公耗材展览会部分展商名单

80

总第087期 JULY 2011

88

By 王肖平

RechargExpo Southeast Asia 2011 Exhibitor List & Information (Part 1)

2011 年7月

RECHARGEasia ISSUE 087

MARKETING

Rebounding from Recession-Emerging Markets Offer New By Jon Reardon & Allison Jones Opportunities 衰退中反弹——新兴市场提供了新机遇

Imaging in the Cloud 云打印所带来的影像领域变革

亚洲再生业

OEM UPDATE

48

OEM聚焦

Xerox and HP Make Small Acquisitions that Promise a Big impact in MPS Market

By Louella Fernandes

MARKETING

10

施乐和惠普为在文件打印管理服务市场加大影响而进行小规模 收购

市场动态

32

Worldwide Hardcopy Peripherals Market Continues Positive Trend with 7.2% Year-Over-Year Growth in First Quarter 全球硬拷贝外设市场第一季度比去年同期增长7.2%

50

Ricoh Announces Pro C651EX/C751EX/C751 Color Production System 理光研发出Pro C651EX/C751EX/C751彩色成像系统

34

Gartner Survey Shows Digital Text Consumption Nearly Equal to Time Spent Reading Printed Paper Text Gartner调查显示人们在数字文本阅读上所花费时间跟印刷文本 相当

51

Lexmark Unveils Its New Value Ink Range 利盟推出了其新型价格优势墨水适用范围

35

An Expanding Mobile Workforce Will Demand Seamless Print Capabilities from Mobile Devices 不断扩大的移动工作人员队伍要求移动设备的打印功能能够无 缝连接

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New KODAK ESP C310 All-in-One Printer Gives Consumers A High-Quality 全新柯达ESP C310一体机打印机提供给用户高品质打印体验

98

爱普生推出R2000专业照片打印机 Epson Releases R2000 Photo Printers

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OKI最新发布5款新LED打印机 OKI Recently Released 5 New LED Printer

36

Finch: A Service, Not Just a Substrate Finch是一种服务而不只是一个平台

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解析国产打印机目前的发展现状分析 An Analysis on the Current Domestic Printer Development

100

联想发布2011光墨打印战略新品 Lenovo Released New 2011 Light Ink Printing Strategy

84

揭秘Android无线打印 Uncover the Secret to Wireless Android Printing

102

三大品牌竞争彩喷一体机市场 Three Major Brands Competes in Color Inkjet Market

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Tel 1-626-309-0858 Fax 1-626-309-0878

ASK THE EXPERTS

54

请教专家

Remanufacturing the Samsung ML-1640 Toner Cartridge By Mike Josiah

Tel 86-10-5126-5580 Fax 86-10-5885-8747

CHINA CORNER

108

中文快讯

北京耗材联盟组织健身活动 Beijing Consumable Alliance Organizes Fitness Activities

三星ML-1640型打印机系列成像卡盒再生 亚太地区成全球最大油墨产地 Asia-Pacific Region becomes the World's Largest Ink Production Base

By 王相军

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喷墨打印新技术新应用 Apply New Technology to Ink-jet Printing

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硒鼓显影原理及硒鼓各配件对打印效果的影响

施乐推出智能手机安全打印方案 Xerox Introduces Smart Phone Printing Solutions

By 蓝惊涛/Cherry Lancy

Cartridge Developer Theory and Its Various Components Impact Printing Result

COMPANY CLOSE-UP

企业近况透视

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Lyra Research Welcomes Lynette Vega as Senior Analyst Lyra研究所热烈欢迎高级分析师Lynette Vega的加入

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MSE Introduces Its New MPS EngineeredTM Line of Extended Life Cartridges MSE公司研发出新MPS EngineeredTM 项目生产线将有效延长 卡盒寿命

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InfoTrends Launches Benchmark Study on Blending Print and Mobile Communications InfoTrends公司推出对打印和移动设备融合的前景研究

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ILG Announces Richard Clemmer is the Newest Member of Executive Business Development Team ILG公司宣布Richard Clemmer成文公司商业发展团队新成员

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Katun Corporation Issues Statement Regarding Settlement of Media Sciences / Xerox Lawsuit Katun 公司发表关于与施乐关于多媒体官司声明

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NextGen CollectionsSM Launches New Collection Program for Laser Cartridges NextGen CollectionsSM 推出全新激光成像卡盒回收方案 北京莱盛召开优秀经销商表彰大会 Beijing Laser Conference Held in Recognition of Outstanding Dealer

NEW PRODUCTS EXPRESS

新品快讯

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R-Jet Tek Announces Nozzle Flush Tool for Cleaning HP Inkjet Cartridge Printheads R-JetTek公司发布惠普激光成像卡盒打印机喷头清洗工具

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ILG Releases Compatible Cartridges for the Dell 2330, 2350d Printer Series ILG公司推出戴尔2330, 2350d型号通用成像卡和

67

Ink Toner Superstore Announces Commitment to Eco Friendly Ink Cartridges Ink Toner Superstore公司宣布推出环保型墨盒

2014年管理印刷服务市场将增至255亿美元 Managed Print Services (MPS) Market will Increase to 25.5 Billion U.S. Dollars in 2014

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OKI智能集成技术助力针式打印机 OKI Dot Matrix Printer Intelligent Power Integration Technologies 中央单位打印机需集中采购 Central Unit Printers Supply Needs a Centralized Procurement 我国首个绿色创意印刷园区获重要进展 Good Progress Made to Develop First Green Innovations in Printing In the Park

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富美2011财年第一季度市场运营与管理会议成功召开 FuMei Holds Market Operation and Management Meeting for the First Quarter of Fiscal Year 2011 维也纳大学公布世界最小的3D打印机 University of Vienna Announces World's Smallest 3D Printers

ZHUJIANG CORNER

111

珠江三角洲

天威重拳打击苏州假冒仿造产品 Print Rite Cracks Down Hard on Fake and Counterfeit Products in Suzhou 珠海市质监局捣毁一耗材制假窝点 Zhuhai Municipal Quality Supervision Bureau Destroys Counterfeiting Supplies Hideout 四家通用耗材中标中央国家机关政采项目 Four Supplies Companies Win Bid of Central Government Procurements Items 打印管理服务市场在中国发展迅速 Managed Print Services (MPS) Market has Developed Rapidly in China

En Ch Note:

Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese

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Contributors

Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Jon Reardon

Jon Reardon Group Director, InfoTrends Jon Reardon is the Group Director of Office Document Technologies & Services. Mr. Reardon provides research, analysis, briefings, and consulting for software and services within small and medium-sized businesses. He produces InfoTrends’ software and services forecasts, and manages various research studies.

Allison Jones

Allison Jones Group Director, InfoTrends Allison Jones is Group Director responsible for InfoTrends' corporate marketing, publishing, editing, news, survey research, and forecasting activities. Ms. Jones also serves as the marketing specialist for InfoTrends' Office Technology & Services group

and produces marketing collateral for reports, multi-client studies, advisory services, e-Learning programs, database products, consulting capabilities, and other market research tools.

Read their article: “Rebounding from Recession – Emerging Markets Offer New Opportunities” P16

Steve Weedon

Steve Weedon CEO of Static Control European Operations and Executive Vice President of Static Control Components, Inc. Steve Weedon is CEO of Static Control European Operations and is Executive Vice President of Static Control Components, Inc Headquartered in Sanford, North Carolina, in the USA. Steve has 37 years of experience in the imaging industry and

started his career in 1973 with Nashua and later Kalle Infotec, both copier OEM’s. He later moved to Katun Corporation establishing their European Operations in 1983 and became Senior Vice President of Katun Corporation. Steve left in 1990 to join GBL Limited as Sales and Marketing Director manufacturing Arsenic Triselenide and Selenium copier drums as well

as OPC drums for laser printers. In 1992 Steve founded the Recycler Trade Magazine and directed the first trade shows in Europe. In 1994 Steve opened the European operations for Static Control. He holds a HND in electrical engineering has published articles to his credit and is a worldwide authority on the Laser and Ink Jet remanufacturing aftermarket. Rear his article: “Color Is the Future for the Remanufacturing Industry” P22

Ronelle Ingram

Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of Service with a Smile and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of

Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments.

Read her article“Imaging in the Cloud” p26

Louella Fernandes

Louella Fernandes Principal Analyst, Quocirca Louella Fernandes is a Principal Analyst at Quocirca, with a remit covering enterprise printing, business intelligence and geolocational tools. Most recently Louella was European Developer Relations Programme Manager at Canon Europe focusing

primarily on expanding the availability of print and document solutions for Canon's range of digital copiers through ISV partners. During her time at Canon Europe, Louella worked with major strategic partners including IBM, Microsoft, Apple

and Nokia on projects to extend the visibility of Canon’s printer products in new client and mobile operating systems releases. This led to Louella spearheading the creation of the European developer programmed web sites for printers and digital cameras. Louella was also responsible for presenting market analysis to technical sales and marketing teams across Europe, as

well as to Canon product groups in Japan. During the time at Canon, she has seen the move from stand-alone print centre

being controlled through the office equipment groups, to the use of multi-function systems integrated into the overall ITC environment. Through this work, Louella has built up a solid understanding of the needs of enterprises when it comes to

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managing a corporate printing environment - the needs for centralizing management, for minimizing consumables inventory

and costs, for maximizing up-time and optimizing cost structures. Prior to Canon, Louella held both agency and client-side IT market analyst positions. In these positions, Louella dealt with large, data-driven primary research projects and created reports for vendor and end-user customers across Europe.

Read her article“Xerox and HP Make Small Acquisitions that Promise a Big impact in MPS Market” p48

Mike Josiah

Mike Josiah Technical Director of Summit Technologies Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows.

Read his article “Remanufacturing the Samsung ML-1640 Toner Cartridge” p54

史蒂文·威顿(Steve Weedon) Static Control美国公司首席执行官,Static Control欧洲公司执行副总裁 史蒂文在影像行业有37年的丰富经验。他1973年开始供职于Nashua和Kalle Infotec复印机原装生产厂,以后加入 Katun公司,于1983年为该公司建立欧洲业务,并成为Katun公司副总裁。1990年史蒂文转入感光鼓生产商GBL任 销售及市场总监。1992年他创建了《Recycler Trade Magazine》杂志,并指导举办了欧洲的首届专业耗材展览会。 1994年史蒂文为Static Control建立了欧洲分公司。他拥有电子工程专业的英国国家高等教育文凭—HND,曾经在多家 权威媒体发表文章。史蒂文为全球激光喷墨再生行业做出了杰出贡献。 史蒂文·威顿

阅读他本期的文章“彩色是再生行业的未来”,在第72页。

王肖平 中国文办协会耗材分会副会长;珠海市易得美工贸有限公司总经理;俄罗斯圣彼得堡先锋集团董事长 出身军人世家。从事复印机耗材业二十载有余,在领导珠海易得美工贸有限公司企业发展的之余,更爱钻打印机复印 机相关技术,在专业性刊物上发表过数十篇文章,对于复印机领域的多项研究有独到见解,是中国影像耗材领域的知 名领导者之一。今值耳顺之年,处事中庸,为人厚道。

阅读他本期的文章“从复印机的特点看复印机的销售”,在第78页 王肖平

王相军 市场技术总监 从事染料、墨水行业十余年,2004年参与国家喷墨墨水行业标准制定工作。目前在辽宁精化科技有限公司供职。

阅读他本期的文章“喷墨打印新技术新应用”,在第104页

王相军

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Message from the Publisher To My Dear Readers: Raymond Lindquist echoes my sentiments precisely. Simply, yet poignantly, he states: “Courage is the power to let go of the familiar.”

As humans it is in our nature to keep doing that to which we are accustomed; to follow the path that is most familiar; the path of the proverbial least resistance. Almost religiously, we tend to follow that which we know best and that which we know best often becomes our habit. I recently read an interesting book regarding inter-racial relationships. In it, the author contends that even small children, as young as three years old, seek out playmates with physical characteristics similar to their own—skin color, facial features, even race. Again, staying within our “comfort zone” is human nature. However, as I am certain those who have done so will attest, reaching out even slightly beyond our zones can reap untold rewards. This applies universally to business as to life. In our business, the biggest winners seem to consistently be the "dare-devils", the "adventurers", the "risk takers". These are the ones who dare to venture beyond their comfort zones; those who possess a courage which empowers them to explore. It is they who are the first to untap the unknown world that presents so much potential. In china, there is a story about the first to taste the lobster, an outwardly ugly creature that requires enormous courage to swallow. This illustrates the fact that we must explore to find the greatest delicacies. It is the same in business. We hope that you will explore; that you will venture beyond your comfort zone to uncover the bountiful business opportunities that await. A great place to start is by participating in this year’s RechargExpo Southeast Asia. Register now to attend the only industry show in Southeast Asia at in the heart of the 4th most populous city on the globe—Jakarta, Indonesia from September 14-16 at the Jakarta International Event and Exhibition Center (“JITEC”). We look forward to seeing you there!!!! To help you be fully prepared, our editors have loaded this issue with tons of useful information. Be sure to read the following articles: “Color Is the Future for the Remanufacturing Industry” by Steve Weedon on P. 22, the Ronelle Ingram’s article “Imaging in the Cloud” on P. 26, and “Rebounding from Recession – Emerging Markets Offer New Opportunities” by Jon Reardon & Allison Jones on P. 16.

Happy reading,

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Ms. Sunny Sun Publisher

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Rebounding from Recession – Emerging Markets Offer New Opportunities By: Jon Reardon & Allison Jones Jon Reardon Group Director, InfoTrends Jon Reardon is the Group Director of Off ice Document Technologies & Services. Mr. Reardon provides research, analysis, briefings, and consulting for software and services within small and medium-sized businesses. He produces InfoTrends’ software and services forecasts, and manages various research studies. jon_reardon@infotrends.com.

Allison Jones Group Director, InfoTrends Allison Jones is Group Director responsible for InfoTrends' corporate marketing, publishing, editing, news, survey research, and forecasting activities. Ms. Jones also serves as the marketing specialist for InfoTrends' Office Technology & Services group and produces marketing collateral for reports, multi-client studies, advisory services, e-Learning programs, database products, consulting capabilities, and other market research tools. allison_jones@infotrends.com

The year 2010 could be seen as “the year of change” for many participants in the hard copy industry. After a weak start to the year, many expected the economic crisis to linger. Negative news

about the economy, like troubles with the euro and a rising U.S. deficit, seemed to confirm that view. The recession also negatively impacted spending, as corporations tightened purse strings and cut spending. As the year progressed, however, we saw a turn in the economy. Purse strings loosened, freeing up pocketbooks for discretionary spending. Companies looked at new technologies to invest in and, as a result, 2010 proved to be better than expected after two dismal years for equipment sales. Placements of printers and MFP devices grew. In fact, in 2010 placements grew 5.2% in the United States and 4.1% in Western Europe, indicating and industry on the path to recovery. On a global level, the world economy was recovering. The world GDP rebounded from -2.2% in 2009 to 3.9% in 2010. Developed regions demonstrated slower growth rates as they attempted to pay off debt, while strong growth was seen in the emerging markets. The emerging markets of Brazil, Russia, India, and China (BRIC) are often grouped together because experts believe these four countries are at a similar stage in their economic development. Although all of the BRIC countries were affected by the global economic downturn, and many challenges remain, the recession was a bump in the road for these emerging markets. Today, they are back on track and expected to show strong growth moving forward. Brazil experienced record growth during 2007 and early 16

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2008. The global economic crisis hit Brazil in September 2008, temporarily halting the growth in this emerging market. The country experienced two quarters of recession as global demand for its commodity-based exports dwindled and external credit dried up. At the same time, however, Brazil was one of the first emerging markets to begin a recovery. Fueled by an export recovery, Brazil’s GDP growth returned to positive during 2010. While the United States has seen a flat recovery with high unemployment, Brazil represents one of the fastest-growing markets in the Americas. Large capital inflows have contributed to the rapid appreciation of Brazil’s currency, and its strong growth and high interest rates make it an attractive destination for foreign investors. India also felt the effects of the global economic downturn but its economy experienced a healthy rebound due to strong domestic demand and a large educated English-speaking population. Many other countries rely heavily on India’s products, services, and human resources. Like Brazil and India, China also experienced a healthy recovery after the economic collapse. During 2010, China became the world’s largest exporter. China is second only to the United States in terms of the value of its services. Fueled by a strong export market, business confidence in China is higher than it is in any of the other BRIC countries. Over 66% of Chinese respondents were much more confident about their business prospects in the coming 12 months than they had been in the past year. Although the other BRIC regions recovered fairly quickly from

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Rebounding from Recession – Emerging Markets Offer New Opportunities

Continued

By: Jon Reardon & Allison Jones the global economic downturn, the Russian market was among one of the hardest-hit as oil prices plummeted and the foreign credits that Russian banks and firms relied on dried up. The decline bottomed out in mid-2009 and economic growth returned during the first quarter of 2010. High oil prices have helped Russia’s recovery, but the region has been hindered by inflation and increased government spending. Out of all the countries in the BRIC region, Russian respondents also showed less business confidence than the other countries in the BRIC region. Nevertheless, over 60% of Russian respondents are more confident about their business prospects in the coming year than they were in the previous 12 months. As hardware and supplies vendors look for new opportunities to grow their businesses, the emerging markets of Brazil, Russia, India, and China (BRIC) present new opportunities. As their bottom lines improve, businesses will become more open to investing in new technologies. As they rebuild themselves, businesses will likely gravitate toward competitively-priced equipment, supplies, and solutions with value-added features that increase efficiency. Monitoring the Pulse of Emerging Markets Understanding end-users’ beliefs, values, behaviors, and buying

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patterns is critical to building sustainable business growth in emerging markets. InfoTrends recently conducted structured Web surveys with 150 IT decision-makers from each of the of the BRIC countries. The survey results help in understanding hardware, software, and supplies purchase behaviors and intentions offering the “pulse” of the region. Vendors and suppliers can leverage this research to identify areas of opportunity and growth and develop effective go-to-market strategies. Economic Outlook Because the effects of the recession are still being felt, survey respondents were asked about the economy and the impact on their IT budgets. Out of the BRIC countries surveyed, Brazil was hit the hardest in terms of reductions to overall IT budgets. About45% of the respondents from this country reported that the economic environment had “significantly” or “slightly reduced” their overall budget for IT. On the other hand, over 55% of respondents in China expected their IT budgets to increase. The good news is that the outlook for the coming 12 months is very positive. Over half of our Brazilian, Indian, and Chinese respondents were much more confident about the coming 12 months. Russian respondents were the most likely to expect the coming year would be the same.

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Figure 1: In relation to the previous 12 months, how confident are you about the business prospects for your organization in the coming year?

Investment plans In 2010, over half of respondents from Brazil and Russia invested in a new printer or MFP. In India and China, the percentage was lower but respondents still made purchases. Looking to the future, over half of all respondents plan on replacing equipment in three years or less, with color devices indicated as the preferred purchase choice. InfoTrends believes that renewed business confidence is driving these hardware investments. Paper Volumes Survey participants were asked how they expected their paper purchasing volume to change in the coming year. Overall, respondents expect their paper consumption to increase. Figure 2: How do you expect your paper consumption to change in the NEXT 12 months?

Increased paper consumption will further tax business devices, while also driving the use of ink and toner. Businesses will be seeking guidance on how to use their devices most efficiently. This creates an opportunity for all tiers of managed print services (MPS), including supplies replenishment, device maintenance (break/fix), and fleet management. MPS vendors should seek engagements with businesses in the BRIC region.

Toner and Ink With the exception of China, over 70% of BRIC respondents reported using only OEM or mostly OEM supplies in their devices. China, on the other hand, seems to be almost evenly divided among the supply types. Although over half of Chinese respondents were using only OEM or mostly OEM, they were more likely to select using aftermarket/third-party supplies than any other BRIC country. This is most likely because a large number of aftermarket companies are based in China or the Asia-Pacific region. When asked where they primarily purchased the toner and ink for their printers, the responses varied by region. Brazilian respondents seem almost evenly split between store delivery, delivered by a business-to-business (B2B) dealer, and visiting a store to purchase. Russian and Chinese respondents were more likely to have their supplies delivered by dealer that specializes in machine sales and services. Respondents from India were more likely to say they purchased toner/ink from a B2B dealer, but the other options previously mentioned seemed to be almost as popular. Figure 3: Where do you PRIMARILY purchase the toner/ink for the printers in your office?

Counterfeit Cartridges BRIC respondents were also asked to provide their perceptions about counterfeit toner and inkjet cartridges (e.g., cartridges that are falsely sold as OEM products). The majority of respondents in all BRIC countries believe that counterfeit cartridges are a concern for their markets. At the same time, however, nearly 20% of respondents in Russia did not believe that counterfeit supplies were widespread. Furthermore, over 15% of respondents in Russia and Brazil were unsure about the prevalence of counterfeit products. These responses show that there is a need for greater market education about how to identify counterfeit supplies. “Green” Initiatives InfoTrends’ research shows that respondents in Brazil, India, and China are very concerned about environmental responsibility. When asked how important “green” initiatives where to

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Rebounding from Recession – Emerging Markets Offer New Opportunities

Continued

By: Jon Reardon & Allison Jones their organizations, 86% of respondents from Brazil, 59% from Russia, 91% from India, and 89% from China indicated they were “extremely important” or “somewhat important” to their business. Based on this data, devices that offer energy-saving features, reduced supplies consumption, or a smaller environmental “footprint” will likely be well-received by businesses in the BRIC region. Equipment vendors should ensure that their corporate environmental initiatives are well-publicized since BRIC businesses will likely view “green” suppliers in a more positive light. Recommendations Respondents in the BRIC regions are showing a greater likelihood for considering investments in solutions, supplies, and hardware. Many are also looking to grow their businesses through investments in best-in-class devices or premium papers. These

emerging markets are home to many potential customers (India, China, and Russia are among the most populous countries in the world), so they are an important target for global businesses that are hoping to expand their reach for devices and software. Devices with cutting-edge features and MPS engagements are at the forefront of many businesses’ minds, and emerging markets like the BRIC region are certainly no exception. Regions like the U.S. and Western Europe are fast approaching maturation, but the BRIC countries represent a new untapped opportunity.

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The economic downturn represented a temporary setback for the BRIC region and the future outlook is bright. According to InfoTrends’ research, over half of the respondents in Brazil, India, and China are much more confident about their business prospects in the coming year than they were during the past 12 months. The promise of growth has been restored and new opportunities abound. The preceding article has been excerpted from InfoTrends’ Market Pulse: Brazil, Russia, India and China research report. Market Pulse is a new report series created to track the global office document technology marketplace. The research profiles IT decision-makers from 24 countries in seven key regions to identify areas of opportunity and growth for hardware, software, and supplies products and services. To learn more about Market Pulse contact Scott Phinney at +1 781 616 2123 or email scott_phinney@infotrends.com. About InfoTrends InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at www.infotrends.com.

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Color Is the Future for the Remanufacturing Industry By Steve Weedon Executive Vice President, Static Control Components, Inc. Steve Weedon CEO of Static Control European Operations and Executive Vice President Of Static Control Components, Inc. Steve Weedon is CEO of Static Control European Operations and is Executive Vice President of Static Control Components, Inc Headquartered in Sanford, North Carolina, in the USA. Steve has 37 years of experience in the imaging industry and started his career in 1973 with Nashua and later Kalle Infotec, both copier OEM’s. He later moved to Katun Corporation establishing their European Operations in 1983 and became Senior Vice President of Katun Corporation. Steve left in 1990 to join GBL Limited as Sales and Marketing Director manufacturing Arsenic Triselenide and Selenium copier drums as well as OPC drums for laser printers. In 1992 Steve founded the Recycler Trade Magazine and directed the first trade shows in Europe. In 1994 Steve opened the European operations for Static Control. He holds a HND in electrical engineering has published articles to his credit and is a worldwide authority on the Laser and Ink Jet remanufacturing aftermarket. Some have questioned whether the cartridge remanufacturing industry has a future. The answer is that it absolutely does, but the industry has challenges that need to be overcome. The most important challenge for the industry is to produce color cartridges that are consistent and comparable to OEM in quality. Static Control is helping that effort by offering expert training as well as components and toners that are electrically matched with one another as well as with reusable OEM components. The second challenge is to ensure that customers do not confuse the products of the legitimate remanufacturing industry with products from companies that infringe on OEMs’ intellectual property rights by building all-new cartridges. They are not part of the remanufacturing industry. Even with those challenges, however, the industry has a fantastic opportunity within its grasp – if the industry is smart enough to seize the opportunity and capitalize on it. While many industries have suffered during the worldwide economic recession, the remanufacturing industry has grown as customers look for the best values. Now, the industry must produce very high quality products all the time to keep the customers it has won. How To Gain Ground in Color Remanufacturing’s share of the monochrome cartridge market

is now reported to be about 35 percent. It has taken about 20 years for the industry to reach this point, and it is a considerable achievement of which remanufacturers should be proud. Now, however, the industry must produce consistent, very high quality color cartridges to achieve continued success. Monochrome cartridge competition is increasing, and average cartridge prices are decreasing as everyone who can produce a “me too” product tries to take advantage of the market. Color clearly is the next big market,

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but in color remanufacturing has failed to penetrate beyond 5 or perhaps 6 percent. Why? Static Control has thoroughly researched this question over the past few years, and our answer is twofold. The first challenge is that the general level of technological understanding of color is weak. That is why Static Control now has “View on Demand Webinars” in 22 languages that our customers can watch 24 hours a day, seven days a week. Simply watching, however, is not enough. Remanufacturers must understand 100 percent of the process for remanufacturing color cartridges, and you have to be dedicated to getting it 100 percent right. All too often remanufacturers bring their monochrome expertise and mentality to color, and that is a recipe for failure. Monochrome cartridges are very forgiving systems that allow a random selection of replacement components to be pulled together that will still perform satisfactorily, providing the components are of good quality. Color is ver y different. It requires using electrically matched components for the particular cartridge model being remanufactured. Color is demanding, but there is no reason now why you cannot remanufacture a color cartridge to perform at very high standards, comparable to the OEM, now that the critical components are available. Static Control has spent millions of dollars researching, developing and manufacturing these critical components – the color PCR, the color doctor blade, the toner adder supply roller and the color developer roller. We have designed these components to be electrically matched with each other and with good, reusable OEM parts, so you can replace them as required. For the first time, legitimate remanufacturers can provide consistency in performance comparable to the OEM.

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Color Is the Future for the Remanufacturing Industry

By Steve Weedon

Continued

The HP® 2600 Offers a Great Start in Color For our first “movie” about color, Static Control focused on the HP® 2600 color printer. Its cartridges are the most difficult to remanufacture, but this printer presents the biggest opportunity for growth in the industry. It is estimated that 8 to10 million HP 2600 machines are installed worldwide, and each one needs seven to eight cartridges per year. That’s 80 million cartridges worldwide. The remanufacturing industry must win more than 5 percent of that business. Static Control did not stop after figuring out the HP 2600. The necessar y components are available for all HP color cartridges. Thousands of remanufacturers have already received samples and have approved these products. We can demonstrate that remanufactured cartridges can deliver print performance comparable to the OEM. Remember, the remanufacturing industry does not need to try to be better than the OEM, just comparable to those cartridges to succeed. The end-users want to save money, and they will come back for more if they get very high quality products. That will take hard work on everyone’s part. Static Control understands that very well, and we invest in what we believe in. We will continue to invest in View on Demand Webinars. We cover all the details and use professional 3-D animation to help remanufacturers of all sizes and from all around the world learn how the complex systems work and what they have got to do to make money in the genuinecartridge remanufacturing industry. The Danger That Illegitimate Cartridge-Makers Pose for Legitimate Remanufacturers OEMs do not want to lose their advantage in the color market, so they have developed a number of strategies to hold back the aftermarket. For example, they introduce new machines that use cartridges the legitimate aftermarket cannot yet remanufacture, and they employ increasingly complex technology, including encrypted chips with excessive security built in and components that have very strict tolerances. Static Control is overcoming those difficulties all the time through research and engineering, but the OEMs have become very active in bringing legal challenges, too. Those make it very important for the legitimate aftermarket industry to scrupulously respect intellectual property rights and to distance itself from those illegitimate cartridge-makers who try to make it appear that they are part of the same industry. The OEMs are fiercely attacking those manufacturers who make what Static Control calls “new-build” cartridges. These are not remanufactured cartridges that combine new and good, used OEM parts. They are cartridges that look just like the OEMs’ products, and they almost certainly violate the OEMs’ patent rights. 24

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The only legitimate reason for the remanufacturing industry to exist is genuine remanufacturing. That is protected by the “rightto-repair” doctrine that is honored worldwide. You have the right to repair for reuse a legitimate original cartridge empty. No one has the right to “reconstitute” the cartridge – build a completely new cartridge and market that cartridge – when it infringes OEM patents. Companies engaged in these practices are no friends to the genuine cartridge remanufacturer. First, they get in the way of the potential sale of OEM cartridges, which provide the virgin empties on which legitimate remanufacturers rely. Second, they create a compatible empty that will be bought and sold and remanufactured because it seems like an OEM empty – and that puts you at risk of being sued for accidentally doing what those illegitimate cartridgemakers do on purpose – using an illegitimate cartridge. The industry needs to be clear that it represents only genuine cartridge remanufacturers. Remanufacturers must not let the makers of so-called “compatibles” and cartridge counterfeiters claim they are part of the legitimate aftermarket. Static Control and Lexmark Go to Court Lexmark sued Static Control Components twice. The outcomes of those cases are very important for legitimate remanufacturers because they established barriers to the OEMs’ attempts to take away legitimate remanufacturing business. Lexmark claimed in 2002 that its cartridge chips were protected under the Digital Millennium Copyright Act of 1998 and that chips Static Control sold for use on remanufactured cartridges violated that protection. That law was instituted to protect book authors and musicians against pirated copies of books, CDs and DVDs over the Internet, not to protect manufacturing products like cartridge chips, and Static Control demonstrated that. But we lost over a year’s production and sales of our legitimate chips before we defeated Lexmark in court. Lexmark went to court against Static Control again in 2004 to claim that it had a patent on prebate (now it calls them “useand-return”) cartridges that it sold more cheaply than regular cartridges. We sell components that enable remanufacturers to use those cartridges in the aftermarket.

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In 2007, however, a jury decided against Lexmark on 48 out of 49 questions, and that put an end to the idea that an original manufacturer retains rights to a cartridge after it has been sold to a customer and used up. Winning that victory took eight years and cost Static Control $30 million in legal costs. It also showed that the best business model for the legitimate remanufacturing industry is to collect a local empty, remanufacture it locally and sell it locally. This is perfectly legal.

remanufacture very high quality color cartridges consistently, 100 percent of the time, thanks to Static Control’s View on Demand Webinars that provide detailed technical instruction. The View on Demand Webinar is available in Chinese 24/7/365 to show you how to make money remanufacturing high-quality cartridges time after time. The remanufacturing industry has all the pieces in place, the tools it needs. The future is color, and the future is bright.

Color Is the Future of Remanufacturing Every remanufacturer needs to have the new “color mentality” to be successful with color cartridges long-term, and success in color is vital to the remanufacturing industry’s long-term future. The potential is there, waiting. The margins and profits are there, waiting. Remanufacturers just all need to be smart enough to seize the opportunity and go for it. The future is bright. Legitimate remanufacturers have the legal right to compete in the aftermarket, thanks to Static Control’s legal victory against Lexmark. Remanufacturers now have the sophisticated components needed to be successful with color, thanks to Static Control’s investment in color component technology. The industry now has the proper methodology to

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Ronelle Ingram is a writer, speaker, author of “Service With A Smile” and is a regular columnist for copier and imaging industry publications, including Recharge Asia Magazine. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of handson experience of managing very prof itable service and telemarketing departments. For more information, you may contact Ms. Ingram at ronellei@msn.com or 714.744.9032

Imaging in the Cloud By Ronelle Ingram In today’s world of imaging there is a great deal of interest in the Cloud. Not the big white fluffy cumulus clouds in the sky. Cloud is a catch all term that covers paying for computer linked services with a fee based program rather than buying the hardware, software and administrative services for in house use. The cloud service provider is responsible for IT assets and maintenance. Anyone who has ever used the internet is using a form of cloud computing. Internet users are accessing information that is being stored and managed off site for a fee. Printing through a cloud connection is one of the new innovations that are being perfected in the world of cloud computing. The direct importance of cloud computing on the print on paper industry is that it can help increase the usage of toner and ink throughout the world. Gartner Research describes cloud printing as “The next digital printing breakthrough, changing the business model from costly and limited ownership to flexible anytime anywhere access to printed communication.” Gartner goes on to estimate “That 90% of the Global 1000 will be utilizing Cloud Print Services by 2015. Currently over 10% of the Global 1000 already employ Cloud Print Services.” Cloud computing evolution is providing a group of services that enables the user to outsource specific computer needs. These include infrastructure, business processes, applications, software, storage, retrieval, collaboration, security and printing from your smart phone or tablet. Cloud computing is offered in different forms: public clouds, private clouds, and hybrid clouds. Cloud computing is a way for the user to obtain many additional computer related processes without having to buy or manage inhouse computer related hardware, software or administrative services. Cloud computing is a natural extension of Managed Print 26

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Services. When using MPS the end user transfers all their needs for obtaining hardware, software, supplies and service to an outside source. The user agrees to pay a specific amount of money for each image that is made to the company that is managing their MPS program. In cloud computing, the user agrees to pay a fee to have another organization handle all the details that enables their computer system to provide all the solutions they require. The popularity of MPS with the sellers and users of imaging hardware has greatly increased the acceptability, and usage of compatibles. However, one of the key selling points of MPS is to ultimately decrease the overall cost of printing. In most offices that are using MPS, the days of carte blanche printing of documents is gone. This is accomplished by mandating the use of scanning, storage, retrieval, instant messaging, automatic emailing, defaulting to monochrome prints, color accessibility via password protection, double sided images, etc. The entire concept of MPS is to save money by reducing printed documents by leveraging technology. The advancement of cloud technology is now enabling the connecting of smart phones and tablets to designated printers anywhere in the world. In theory, Cloud printing allows a user to take a picture and print the electronic image on their home, office or any printer of their choice. Cloud technology provides an additional way for toner and ink products to be used. Better still, images (pictures) taken with and transmitted via smart phones will usually use a great deal of color toner or ink when printed. A statistic that is important to makers of compatible toner and ink supplies is that 80% of all people using the internet will soon be connecting through their mobile phones. With the emerging technical advancements of cloud printing capabilities; 80% of 3,400,000 active mobile phone users = 2,720,000. They will have the technological ability to send a color print directly to a printer located anywhere in the world.

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Imaging in the Cloud

By Ronelle Ingram

Continued

As of the writing of this article smart phone printing ability is in beta release with many major cloud providers. However, the cloud printing technology race is quickly creating the reality of printing anywhere, any time. A January 2011 Google blog explained their position on smart phone printing. “Google’s goal is to build a printing experience that enables any app (web, desktop, or mobile) on any device to print to any printer anywhere in the world.” “This goal is accomplished through the use of a cloud print services. Apps no longer rely on the local operating system (and drivers) to print. Instead, apps (whether they are a native desktop/ mobile app or a web app) use Google Cloud Print to submit and manage print jobs. Google Cloud Print is then responsible for sending the print job to the appropriate printer, with the particular options the user selected, and providing job status.” “Cloud Print allows you to register one or more of your printers with Google’s cloud services and associate them to your GMail account. Once you have done so, you can print e-mails and selected attachments (which includes any file format that GMail can render, such as HTML, DOC, and PDF) directly from your phone’s GMail interface, regardless of whether you are on the same network as your printers or not.” “The registration process is simple enough: it consists of downloading a special beta version of Google Chrome from the Cloud Print Website, installing it on a computer connected to a printer that you want to make available through the service, and enabling the printer.” “Google has also opened the Cloud Print interface specification, paving the way for printer manufacturers to create their own “Cloud Print-aware” devices that can connect to the service without having to go through a computer. The client-side printing functionality offered by Google Cloud Print works with any device compatible with GMail’s mobile service, including all versions of the iPhone and the iPad, without any special software. For the printer side of things, you will need a PC running Windows XP, Windows Vista or Windows 7 until a Mac-friendly version of the software becomes available.”

A portion of a Xerox/Cisco Press Release explains their current cloud printing endeavors. “Xerox and Cisco to Form Alliance to Deliver Cloud Services; Combine Network Intelligence and Print Management --

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“May 9, 20011 LAS VEGAS -- Xerox Corporation and Cisco announced today that they intend to form an alliance to simplify IT management by delivering cloud-based services and technology solutions that combine network intelligence and print.” “Through this alliance, Xerox and Cisco plan to make IT applications more accessible and improve efficiency for the workforce with solutions such as mobile printing – the ability to print from any device, anytime, anywhere. ‘This relationship puts Xerox and Cisco at the center of a simplified, connected infrastructure – bringing together networking, printing and cloud services,’ said Ursula Burns, chairman and CEO, Xerox.” “Xerox and Cisco are collaborating to deliver the following solutions: Xerox Managed Print Services (MPS) over Cisco Borderless Networks: consolidate IT and print management using the network’s embedded security, WAN optimization, and Internetwork Operating System (IOS) software. The combined solution monitors print technology and reduces operating costs, protects confidential data from any location, and improves employee productivity with advanced mobile and cloud printing applications.” “Xerox Mobile Print Solution on Cisco virtual desktop clients and Cisco Cius™: allows mobile workers to securely print business documents from any email-enabled device to any enabled printer for reliable and seamless connectivity from any location.” “Aligning Cisco and Xerox cloud offerings brings the power of intelligent networking to printing to help our mutual customers drive innovation across their businesses and become more agile and reduce costs.” said John Chambers, chairman and CEO, Cisco. More good news for the makers of compatible products is the stage is being set and financed by others for an additional way to use toner and ink. After ten years of MPS trying to lessen the amount of prints being made, Cloud computing is opening an entirely new way to create and send technology that can be printed with compatibles. Better still, much of the information being sent from smart phones, through the clouds to new and legacy printers will be full color photos. Now is the time to embrace cloud computing and printing. For those who talk directly with end users; start discussing the advances of cloud technology. During sales call to end users diplomatically mention the newest cloud technology tool available to smart phone and tablet users. Imagine all the documents and photos that can be sent directly to an office printer from outside their business. This is better than faxing. You can send any quality prints to your home or office printer without any cost for new equipment or software. Printing through the clouds is creating a silver lining for the compatibles industry.

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RechargExpo Southeast Asia 2011 Exhibitor List & Information 2011年中东-东南亚国际办公耗材展览会部分展商名单

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1. Tianjin Zhonghuan TCOA Electronics Co., Ltd 天津市中环天佳电子有限公司 D012 www.tjcopyco.com.cn

14. Dongguan Exploiter Office Supplies Co., Ltd. 东莞市开拓者办公用品有限公司 B050 www.dgtianren.com

2. Turbo Industrial Co., Ltd. 金德宝实业有限公司 B074 www.china-turbo.com

15. Advanced Computer Technology Co., Ltd. 深圳市安信达科技有限公司 A016 www.act100.com

3. Shenzhen Dejian Electronic Co., Ltd. 深圳市德健电子有限公司 B001 www.dj-coil.com

16. Jettrue Media Digital Image Material Co., Ltd. 真善美数码影像材料有限公司 D005 www.photopaperchina.com

4. Xiamen O-Atronic Computer Material Co., Ltd. 厦门文仪电脑材料有限公司 B002 www.xmoat.com

17. Guangzhou Zhono Electronic Technology Co.,LTD. 广州众诺电子科技有限公司 B060 www.zhono.com.cn

6. Zhuhai Clear Technology CO., LTD. 珠海市可益尔科技有限公司 B010 www.clearcn.com

18. Jiashan Xianfeng Office Equipment Co.,Ltd. 嘉善先锋办公设备有限公司 B039A www.cnxf.com.cn

7. ABColor Digital, Science and echnology Co., Ltd 珠海奥贝卡乐数码有限公司 D013A www.abcolor.org

19. Instant Print Solutions Instant Print Solutions(马来西亚) B051 www.instantprintsolutions.com

8. AFealty Technologies Co., Limited 觉夫科技有限公司 D008 www.afealty.com

20.SuQian FeiDa Digital Paper Co., LTD. 宿迁飞达电子纸业有限公司 B044 www.sqfdsm.cn

9. Wuhan Zongxiang Imaging Co., Ltd 武汉宗祥显影材料有限公司 B047 www.zongxiang.cn

21. Static Control Components, Inc 史丹迪贸易有限公司 D011 www.scc-inc.com

10. Tianxiang Modern Office Appliance Co., Ltd 天翔现代办公用品有限公司 B051 www.skyflying.com.cn

22. Guangzhou Jinghui Office Equipment Co.,LTD. 广州精惠办公设备有限公司 B050A www.jhhp666.com

11. Nanjing GV Co., Ltd. 南京金思维办公用品有限公司 B026 www.inkandmaster.com

23. PT.Dragon Computer & Communication PT.Dragon Computer & Communication(印尼) B003 www.dragon.co.id

12. Urcolor LTD. 优卡乐 B045 www.urcolorcart.com

25. Classic Digital Photo Materials Wuxi Co.,Ltd. 克莱斯科数码影像材料无锡有限公司 B035 www.wuxibl.cn

13. Wuhan Pointrole Information Technology CO., Ltd. 武汉宝特龙信息科技有限公司 B054 www.pointrole.cn

27. Shunde Tokol Industrial Co.,Ltd. 东方鸿基实业有限公司 D002 www.tokol.cn

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29. Nanchang Printer Color Technology Co., LtD 南昌印彩电子科技有限公司 A009 www.printercolorltd.com

43. C.Z.Y INTERNATIONAL 朝之阳电子有限公司 B066 www.zhaoyang-sun.diytrade.com

30. PT.Malindo Imaging Technologies (MIT) PT.Malindo Imaging Technologies(MIT)印尼 D014

44. Baoding Shengde Paper Co.,Ltd. 保定胜德纸业 B059 www.shengdepaper.cn

www.malindoimaging.com 31. UniNet Imaging Inc. UniNet(美国) C002 www.uninetimaging.com

45. Alphachem Co.,Ltd. Alphachem Co.,Ltd.(韩国) B069 www.inkmate.co.kr

32. Zhuhai Mingjia Electronics Co.,LTD. 珠海明佳电子有限公司 D003 www.zh-mingjia.com

46. Hubei TianChuang Technology and Trading Co., Ltd. 湖北天创科贸有限公司 A007 47. Mega Laser (Singapore) PTE. Ltd. Mega Laser (Singapore) PTE. Ltd. A004 & A005 www.megalasers.com

34. Ebest Industry & Business Inc. 珠海市易得美工贸有限公司 B053 www.china-ebest.com

48. GPI 上福全球科技股份有限公司 B083 www.gpi.com.tw

35. Xinshi International Holdings Co., Ltd 信实国际控股有限公司 D010 www.xinshi-hk.com

49. Eastwell Eastwell(韩国) B062 www.eastwell.com.tw

36. GuangZhou Pengyang Office Consumables Co.,Ltd. 广州鹏杨办公耗材有限公司 A006 www.jf-toner.cn

50. CNT International Industry Limited 科恩特国际实业有限公司 D015 www.cnt-mfg.com

37. JiaXing Yazhong Ribbon Co.,Ltd. 嘉兴亚中色带有限公司 D013 www.klidar.com

51. Shanghai Huatai Computer Consumable Co.,Ltd. 上海华太电脑耗材有限公司 B029 www.vivicolor.com.cn

38. 3-Ink 三印科技股份限公司 B052 www.3-ink.com 39. Jinjiang Yindeli Office Consumables Trading Co.,Ltd. 晋江印得利办公耗材贸易有限公司 B085 www.ydloa.com

This is a partial list of Exhibitors. For more information, please visit: www.rechargeasia.com 仅为部分展商信息展示,更多详情请访问我们网站了解: www.rechargeasia.com

40. ECASPER ELECTRONIC HK CO., Ltd ECASPER ELECTRONIC HK CO., Ltd (HK) B058 www.ecasper-electronic.com 41. Zhuhai Xianglong Supply Co.,Ltd 珠海翔龙办公设备有限公司 D001 www.zhxianglong.com 42. Nanjing Oracle Digital Technology Co., Ltd 南京甲骨文科技有限公司 B046 www.world-pp.com

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Worldwide Hardcopy Peripherals Market Continues Positive Trend with 7.2% Year-Over-Year Growth in First Quarter Source: IDC Emerging markets continued to outperform in t an average of 13% year over year compared to worldwide shipment growth of 7.2% in the first quarter of 2011 (1Q11). According to the International Data Corporation (IDC) Worldwide Quarterly Hardcopy Peripherals Tracker, the worldwide hardcopy peripherals market recorded more than 36 million unit shipments in the first quarter of 2011. Similar to the last two quarters, monochrome laser led the pack in terms of growth with close to 8.5 million units shipped and 19% year-over-year growth. IDC expects the earthquake and tsunami in Japan will have little to no impact on the global imaging market and that the negative impact will be felt more strongly for laser devices than for inkjet. “So far, we have had no reports of stock shortages for hardware. We anticipate the laser forecast for Japan will return to positive growth by early 2012,” said Phuong Hang, program manager, Worldwide Hardcopy Peripheral Trackers. Technology Highlights • Losing share to laser technology, inkjet registered at 63% of overall shipments in 1Q11, down 4 points from a year ago, while laser devices grew 3 points to 33% share over the same period in 1Q10. All regions except Japan saw year-over-year growth in laser shipments with Asia/Pacific (excluding Japan) and Latin America (LA) seeing the highest growth at 29% each. • 1Q11 marked the fourth consecutive quarter where monochrome laser surpassed color laser in terms of year-over-year growth, with close to 8.5 million units shipped producing a 22% gain. Monochrome laser printers remain the dominant type of laser in the office, accounting for 62% share of all monochrome devices. Vendor Highlights • HP remains the undisputed leader in the global HCP market with 42.4% market share. The vendor grew 10.5% year over year, the second highest year-over-year trend among the top 5, With the exception of Japan, the vendor posted positive year-over-year growth across all regions. • Canon continues to be a distant second-ranked vendor with 17.4% market share and over 5.3 million units shipped. Canon enjoyed an 11.3% year over year gain, the highest among the top 5, due to double-digit growth in emerging markets, including Asia/ Pacific (excluding Japan), Central Europe, Middle East, and Africa (EMEA), and Latin America. • Epson continues to hold the third place ranking with 14.1% share and close to 4.4 million units shipped. With the exception of Latin America and Asia/Pacific (excluding Japan), Epson saw

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year-over-year declines in unit shipments across all regions. Latin America was Epson's best performing region with 27% year-overyear growth, followed by Asia/Pacific (excluding Japan) with 2% growth. • Samsung and Brother ended the quarter in a statistical tie for the fourth position with shipments of roughly 1.8 million units and year-over-year growth of 1.1% and 4.2%, respectively. Worldwide Hardcopy Peripherals Market Share and Year-OverYear Growth, First Quarter 2011

Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, June 2011

U.S. Hardcopy Peripherals Market Share and Year-Over-Year Growth, First Quarter 2010

Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, June 2011

Notes: • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals • Hardcopy Peripherals include single-function printers, printerbased multifunctional systems (MFPs), and single-function digital copiers (SF DC). Data for all vendors are reported for calendar periods. The IDC Worldwide Quarterly Hardcopy Peripheral Tracker provides total market size and vendor share for single-function printers, multifunctional printers (MFPs), and single-function digital copiers (SF DC). Regional views are also available for 8 regions, including United States, Canada, Latin America, Western Europe, Central and Eastern Europe, Middle East and Africa, Japan, Asia/Pacific, and the rest of the world (ROW). Countrylevel data is available for 72 countries. For more information about IDC’s Worldwide Quarterly Hardcopy Peripherals Tracker, please contact: www.idc.com

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Gartner Survey Shows Digital Text Consumption Nearly Equal to Time Spent Reading Printed Paper Text Death of Paper Has Been Exaggerated but Younger Generation Will Accelerate Move to Screen-Based Consumption The time people spend reading on a digital screen is now almost equal to the time spent reading printed paper text, according to a recent survey by Gartner, Inc. The huge majority of tablet and iPad users say they find screen reading either easier than reading printed text (52 percent) or about the same (42 percent). However, 47 percent of laptop users find screen reading harder than reading printed text, and 33 percent reported it was about the same. In the fourth quarter of 2010, Gartner surveyed 1,569 consumers in six countries – the US, UK, China, Japan, Italy and India – about their subjective experiences of reading on screen versus reading printed paper text. The survey included a mixture of online, face-to-face and computer aided telephony interviews. “There are concerns that digital media will cannibalize print media, based on the general decline in newspaper sales and take-up of online news services in many parts of the world, but the evidence from our research is that print and online are not generally regarded as direct substitutes by consumers,” said Nick Ingelbrecht, research director at Gartner. “Something more complicated than a straightforward substitution of print to digital media is taking place.” “Trying to sell the same basic content to the same consumer in different formats risks alienating the consumer, who will balk at paying twice for the same thing,” said Ingelbrecht. “The survey results confirm that multichannel content distribution is essential for reaching consumers who are consuming near equal amounts of print and digital text. Content, publishing, and media organizations should market the synergies of multichannel products to consumers, stressing the benefits of having both print and online access, rather than selling competing stand-alone products.” According to the Gartner survey, across the demographics, screen reading is now virtually on a par with print consumption. Survey data showed that younger age groups are happier to read on screen than older respondents, with the 40 to 54 years cohort least satisfied with their screen reading experience. In terms of gender, men typically reported screen reading easier than women, but both sexes said screen reading was generally the same or harder than reading printed text. Gartner analysts said the shift from paper to screen-based consumption is not a straight substitution of one medium for another. There is no single paradigm for screen reading, because

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Source: Gartner, Inc.

reading a short piece of text on a mobile phone screen is a different proposition from the reading experience with an e-reader. “Consumers’ reading habits are shaped and reinforced by the types of reading they do and don’t do. Technology and service providers’ product road maps, therefore, need to address changes in consumption patterns as well as the ergonomic and cognitive factors associated with the changes in reading habits,” Mr. Ingelbrecht said. “This means improving media tablets and screen readers to become more competitive with paper in terms of weight, form factor, screen resolution, waterproofing, ruggedness, easy highlighting and note taking. This will enable consumers to take and use their devices at the beach, in the bath or out into the sun where they take their paper books, newspapers and magazines.” The survey research indicated that around 40 percent of respondents had no experience of using e-readers, such the Amazon Kindle, Amazon Kindle DX and Barnes & Noble Nook, and this was even higher in India (75 percent), the U.K. (56 percent) and the U.S. (57 percent). Urban Chinese respondents had the highest familiarity with e-readers and also had the highest number reporting that e-readers were easier to read. This reflects the relatively high income and education level of the sample in China. For content providers, the interactive capabilities of screen readers should ultimately enable the delivery of a richer user experience for example, illustrating a book on music with musical excerpts (rights permitting). For communications service providers, for products such as the Kindle and iPad that use wireless or Internet connections for content delivery, there is an opportunity for customer acquisition and retention through product subsidy and cross-selling/upselling of data plans. “Given the relative immaturity of the screen reader market and the volatility of the different operating systems, consumers will face increasing challenges storing and transferring their book purchases and other digital content,” Ingelbrecht said. “This presents a good business opportunity for technology and service providers as well as publishers and online retailers offering localized storage solutions or online (cloud-based) digital storage services.” Additional information is available in the Gartner report “Survey Analysis: Consumer Digital Reading Preferences Reveal the Exaggerated Death of Paper”. About Gartner: Gartner, Inc. (NYSE: IT) is the world's leading information

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technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in hightech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to 60,000 clients in 11,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner

Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,400 associates, including 1,200 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.

An Expanding Mobile Workforce Will Demand Seamless Print Capabilities from Mobile Devices As the mobile workforce expands and the lines between the office and the outside world become more transparent, the demands and expectations of mobile workers will increase as well. This evolving mobile landscape presents tremendous opportunity for mobile enterprise print applications that are geared toward providing users with a seamless, more convenient way of printing their documents both inside and outside the office. According to new research from International Data Corporation (IDC), the rapidly expanding mobile worker population, the proliferation of smartphones and media tablets, and the explosion of mobile apps will converge to drive demand for mobile printing solutions over the next five to ten years. IDC's research also shows that smartphone users are more likely to report year-over-year increases in their print volume, whereas nonusers are more likely to report flat or decreased print volume. “A print solution will be a ‘must have’ for mobile users expecting the ability to print from their handheld devices,” said Holly Muscolino, research director, Hardcopy Peripherals: Software and Services. “But the market is young and the plethora and variety of solutions has been very confusing to both hardcopy device vendors and end users, with no clear-cut standards emerging.” At this point, there are a number of vendors providing diverse solutions deployed in a variety of ways and meeting vastly different user requirements. This unorganized approach is creating increased confusion, a lack of understanding, and even skepticism in the user community. “Moving forward, we will see the development of standards for mobile printing, but vendors must remain nimble to leverage the capabilities of new and evolving handheld devices as well as new opportunities and business models as more and more applications migrate to the cloud,” Muscolino added. Additional findings from IDC’s research include the following: Mobile printing benefits both the professional traveling outside of his/her own organization's locations as well as workers who need to print at different locations within an organization's own

campus or facilities. While the mobile apps market has been largely driven by the consumer market, enterprise apps are expected to play a bigger role in the future. IDC defines mobile apps as software applications that run on mobile implementations of high-level operating systems. Mobile printing provides a new revenue stream for hotels, airport lounges, coffee shops, libraries, and other locations that serve mobile workers. Mobile printing enables users to print when and where required, just-in-time rather than just-in-case, on the road and in the office. The IDC study, The Mobile Business Printing Landscape: Assessing the Oppor tunit y (IDC #228220), provides a comprehensive overview of the mobile business printing landscape today. It presents a definition for mobile printing and provides IDC’s taxonomy for classifying the various types of mobile printing implementations. A cross section of mobile printing solutions are highlighted and compared. An overview of IDC's taxonomy for mobile printing solutions, some of the options available on the market today, end-user data on the demand for mobile printing will be presented in an IDC Web conference on June 23, 2011.

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Finch: A Service, Not Just a Substrate By: Allison Jones and Cathy Martin Media matters. That is the latest marketing push from Finch as the company unveils its digital paper program. The objective of the program is to research and identify the right paper selection for different digital print applications, providing customers with tailored solutions that produce higher quality print jobs at a reduced cost. Customers will be able to collaborate with the digital paper program team to identify the correct paper solution for their printing needs. Finch promotes their paper lines as optimized for quality, speed, and runnability. According to Finch Paper President & CEO, Joe Raccuia, “it is by optimizing absorption and ink-fastness specifically for unique print environments that it is possible for printers to use paper and ink with the highest levels of cost efficiency.” Papers are available in a variety of weights and sizes to fit specific applications and print engine needs. Finch practices sustainable forestry and many of its papers are FSC certified. Finch recently added to their paper line with the introduction of a new inkjet web paper, Finch dyeJet, specifically designed for dye-based systems. Finch promotes that the new paper solves the drying issues associated with dye-based inks. The paper formulation includes a surface treatment to maximize ink density and absorption, resulting in instantaneous drying at speeds as high as 750 ft./m. Finch dyeJet rounds out the company’s digital paper product line

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which also includes Finch Fine iD and Finch Inkjet Pi. Finch is putting a significant number of resources behind the digital paper program to ensure its success. A newly created digital applications team will oversee program development and expansion. Recent appointments include Connie Sukeforth Harrison to Manager, Digital Business Development and Mary K. Schilling to Digital Applications Manager. Finch’s strategy to position themselves as more than a paper mill is a smart one. Paper mills are under tremendous stress faced with declining paper volumes, a highly competitive space, and threats of consolidation. Paper companies need to find new and innovative ways to position their business for continued growth. One key to success is differentiation. The digital paper program can position Finch as an important source of knowledge and expertise for print service providers looking to produce higher quality digital jobs at reduced costs. By putting more emphasis on their digital products, Finch is also capitalizing on one of the key growth areas in the cut size market. According to InfoTrends recent cut size survey, digital paper will grow 9.8% by 2014 – one of the strongest growth rates amongst cut size paper grades. It is also a smart strategy to pay close attention to the activities in the hardware market as changes in technology can have direct impact on paper products and characteristics. Finch is not restricting its relationship building efforts to print service providers only. They are also working closely with manufacturers to understand the technologies available so they can make intelligent decisions about future product development. Only time will tell how and if this strategy will pay off. However, it appears to be a step in the right direction.

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Buying Brand Name or Compatible Cartridges You may find that purchasing new brand name ink cartridges for your inkjet color printer quickly becomes very costly, but there are alternative ways to get the same quality standard for a lower price. Your primary options are: brand name (OEM) cartridges, compatible cartridges or remanufactured cartridges. As a consumer you have a choice when it comes to buying replacement inkjet cartridges. It is a common belief that consumers are obligated to purchase expensive brand name ink cartridges from the manufacturer, or the printer’s warranty will be voided. This is not true - by law, the use of compatible replacement cartridges does not void the printer's warranty. You can in fact opt to buy less expensive compatible ink cartridges or remanufactured cartridges, often realizing a savings of between 50% and 75%. All major inkjet cartridge brands have compatible versions, including Apple, Canon, Hewlett Packard, Lexmark, Brother, Epson, IBM and Xerox. Brand Name Cartridges Most of the printer manufacturers make the replacement printer cartridges that are best suited for their printers. This is the most expensive option, and in some cases the only option if you purchase a newer printer whose manufacturer embedded computer chips inside the ink cartridge. The purpose of this may be to regulate the ink, limit the cartridge to one use or to a certain number of pages, or to keep the cartridge in alignment. However if you use a compatible or remanufactured ink cartridge and it can't communicate with the printer, or if they speak a different language, your printer won't recognize the cartridge and it may damage the printer or not work at all. Compatible Cartridges When you consider buying an ink cartridge for your printer, the primary factor that you need to think about is how much you want to spend. Buying a new inkjet cartridge will depend upon how much you want to pay. You can purchase a new brand name ink cartridge, or you can buy a new compatible ink cartridge. Both types of inkjet cartridges will give you the same quality, quantity and performance you have come to expect from your printer. The difference is in price: a brand name cartridge can cost about twice the price you would pay for a compatible ink cartridge. Compatible ink cartridges are specially manufactured to meet OEM (Original Equipment Manufacturer) specifications. They usually set very high standards of quality and reliability and offer high quality printing results, often exceeding the quality specification set by the OEM. These cartridges are manufactured with brand new components and are an economical alternative to expensive brand name cartridges. 38

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You may also be pleasantly surprised to notice that the compatible cartridge will print as many or more pages than your original OEM cartridge. This mainly happens because some original OEM ink cartridges were not filled to capacity. In this case a compatible inkjet cartridge may give you double advantage: it can reduce your cost per cartridge and reduce your cost per page by printing more pages. Remanufactured Cartridges As the name suggests remanufactured cartridges are rebuilt from used empty cartridges. The remanufacturing process is not just about refilling the cartridges; they are taken apart, repaired, new

parts are used if needed, and than they are refilled with ink. High qualit y standards are maintained dur ing the remanufacturing process so that the quality of the ink and any replaced part is the same as the original equipment manufacturers (OEM) quality. They go through various recycling and reprocessing steps to ensure their quality, and are tested after manufacturing in real time printing. If processed correctly, remanufactured cartridges have the ability to meet or exceed OEM specifications. Ordering Ink Cartridges Quite often generic ink cartridges are the same cartridges you buy with a brand name on the packaging. There are entrepreneurs who buy ink cartridges from the major companies and then repackage them under a different name. Because they buy the cartridges in large quantities, they get them for a lower price which allows them to pass the savings on to consumers. Be sure to select the correct compatible or remanufactured ink cartridge for your printer. To decrease the chances of selecting the wrong ink cartridge there are several things that you need to know before you shop for replacement cartridges: You must know the brand and model type of your printer. Be sure to find out if your printer has chips embedded in the ink cartridges that prohibit the use of compatible ink cartridges. The Internet is a good source for purchasing printer ink cartridges. Millions of customers worldwide reduce their printing costs by buying high quality compatible inkjet cartridges and OEM printer supplies online, saving time and money. The best option is to spend some time comparison shopping before you purchase your replacement cartridges. A reputable online merchant like Castle Ink will sell high quality replacement cartridges and offer fast shipping with a 100% guarantee so there is no risk to you. Once you have found a reliable vendor you can trust, always order in advance and keep spare cartridges on hand.

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Storing Ink Cartridges Depending upon certain factors the life of an ink cartridge varies from a few months to a couple of years. The most important factor is whether the cartridge is opened or sealed. Cartridges sealed in the original packaging and stored in a cool dry place should last up to two years. However the cartridges must be sufficiently protected while in storage, because even a small pin prick in the packaging will break the seal and the ink will start to dry out. The life of a cartridge also depends on the kind of wear and tear it gets over the time period it is in use. If you do a lot of color printing obviously the ink cartridges will become empty much quicker. The life span of ink cartridges can be increased by refilling, recycling or refurbishing them. The ink which flows through each nozzle assembly functions as a lubricant and coolant for the nozzle so does not get damaged.

It is very important never to attempt to print with an empty ink cartridge. The print head can burn out if the ink cartridge is not refilled or replaced promptly. The effect of the damage may range from poor print quality that will show up in the form of lines across the print page, blurring and light or dark patches on the page. Eventually, this can be fatal for the printer. Summary Personally I prefer to use brand name cartridges when I am printing very high quality color photos, and compatible ink cartridges for other creative projects (such as color presentations, business documents, cards, pamphlets, logos etc.) where the color quality is important but does not require photo quality.

Printing Environmental Technology Fact Sheet What is Pollution Prevention? Stopping pollution before it starts. Experts from industry, academia and government agree that pollution prevention means more than stopping pollutants from entering the eco-system or cleaning them up after the fact. These methods, pollution control and waste management, fall short of true prevention, which means going to the source and reducing - or preventing - the formation of the pollutants themselves. Many printers are now finding that pollution prevention pays. This information packet will help you learn how you can reduce waste and increase efficiency. No matter what size your print shop is, there are viable pollution prevention options for you. Getting Started While every print shop is different, there are many activities that are common to all. Like water, gas and electricity, waste management is another cost of doing business, which can be minimized with proper planning and consideration. This checklist provides a general overview of some quality control and pollution prevention options that can help printers achieve compliance and reduce waste. Keep it on file for your use, and review it periodically. Tips written in bold italics may be required by regulations, depending on your generation status and your location. Many of the options highlighted here are summarized in more detail in the accompanying fact sheets. There are five main sections in this checklist: 1. General housekeeping 2. Image Processing 3. Plate processing 4. Printing 40

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5. Finishing 1. General Housekeeping Some housekeeping suggestions here may seem like common sense, but it is easy to take them for granted. Many printers are surprised to find that following these tips can help reduce waste generation by at least 20%. And it generally costs little or nothing! A. OPERATIONAL PROCEDURES How often do you check your equipment for operating efficiency? How well are your employees trained in noticing potential malfunctions? 1. Do you perform maintenance of equipment on a regular basis? 2. Are the roller blades kept in good condition and angles checked for the most effective press cleaning? 3. Do you clean presses immediately to help minimize cleaner consumption and prevent build-up of ink, paper-dust or lint that can affect print quality? B. INVENTORY CONTROL Inventory control is all about common sense purchasing. What you bring into your shop (or don't bring in) ultimately determines what goes out. 1. Do you use materials on a first-in, first-out basis? This can help reduce the possibility of expired shelf life or obsolescence. 2. Do you practice “just-in-time� material acquisition? Purchasing materials on an as-needed basis will further help prevent spoilage or obsolescence. 3. Do you have a computerized inventory system? Computers can help track the amounts and ages of raw materials. 4. Do you purchase quantities according to needs? Buying in bulk can often reduce packaging waste, and is usually cost-effective. Conversely, buying infrequently used materials in small

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quantities may prevent waste as a result of expiration. 5. Do you accept “free samples?” It is not good policy to accept samples unless you know you will use the entire sample. If the sample is hazardous, you are stuck with the responsibility of proper disposal. 6. Do you test out-of-date materials before disposing of them? Expiration dates are just estimates. Often the product is still good long after the labeled date. Also, find out if expired or obsolete materials can be returned to the supplier. C. TRAINING The Federal Occupational Safety and Health Administration (OSHA) requires every individual that is in contact with any hazardous material(s) to be comprehensively trained on proper chemical handling procedures, how to read a Material Safety Data Sheet (MSDS), what to do in case of an emergency, and the health hazards associated with each chemical they come in contact with. Some trade associations and local environmental health agencies sponsor employee training seminars and some consulting firms offer employee training as part of their package of services for hazardous waste management. 1. Are you familiar with regulations affecting your business? It is your responsibility to know and understand all regulations (federal, state and local) which apply to your business. Ignorance of the law is no excuse. 2. Do you conduct required training on hazardous materials? Training personnel on safety in the shop and worker right-toknow is required by federal and state law, even if you only employ one person. Montana law requires a safety director be named for any business with 5 or more employees. Safety training will ensure employees are informed on current materials and material handling techniques, and will cover the employer's liability if a hazardous situation arises. 3. Is a Material Safety Data Sheet (MSDS) retained for each chemical used in the business, and are employees trained on how to read and use MSDSs for all chemicals? A business must have an MSDS for each material used in the business. An MSDS helps employees determine the nature of a chemical or product being used and potential hazards associated with it, including worker health and safety concerns, spill cleanup and disposal recommendations. Keep MSDSs in an area where employees have access to and may examine them. A three-ring binder may be useful for filing them. 4. Are employees trained on spill prevention and other pollution prevention practices? Segregation of wastes, spill prevention and waste minimization can prevent unneeded costs and unnecessary generation of hazardous waste. Moreover, properly trained employees are less likely to misuse costly products, thereby reducing the amount of waste generated by spills and improper

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handling storage of hazardous materials. 5. Do you have an emergency plan, and have employees been trained on how to respond in the case of an emergency? D. MATERIAL HANDLING AND STORAGE Additional hazardous waste may be generated if raw materials or hazardous wastes are stored improperly. All containers need to be clearly labeled. Store in closed containers, preferably in a locked, covered, indoor area with a concrete floor and curbs for spill containment. 1. Are all received drums, packages, and containers fully inspected for damage before being accepted? 2. Are all containers labeled? Labeling all containers - including hazardous and non-hazardous materials and wastes - can prevent costly mistakes caused by using the wrong chemical. 3. Are all wastes kept segregated? It is critical to store all wastes separately. Mixing hazardous waste with other wastes makes the whole thing hazardous, thereby increasing disposal costs and liability potential. Mixing wastes may also make recycling or reuse impossible. 4. Are containers kept closed and secured? All generators of hazardous waste are required to keep containers closed at all times unless adding or removing wastes. The containers must also be in good condition and free of leaks. Covering products can help save money by reducing evaporative losses. 5. Do you use funnels when transferring wastes to storage containers? 6. Are containers diked, and are the dike coated on the surface with a sealer? Is secondary containment used? The more you can do to prevent and contain spills, the less liability you will face. You may also consider keeping track of where spills have occurred so that you can take precautionary measures in the future. 7. Are materials properly stored to prevent possible damage or contamination from heat or cold, excessive light, or excessive moisture? Is paper stored in an environmentally controlled area? 2. Image Processing A. PROCESS BATHS Carefully monitoring all photo processing baths can help extend the life of chemicals and reduce waste, thereby saving money. 1. Are bath temperatures and pH monitored frequently and maintained at recommended conditions? 2. Have you tried to reuse or recycle photo processing chemicals after silver removal? 3. Do you use counter-current rinsing, (See Fact Sheet #1, “Photo processing Operations”) 4. Do you use floating lids on bleach and developing containers to keep them fresh and reduce evaporative losses? 5. Do you use less- or non-hazardous raw materials, such as lowhydroquinone developers and low-replenishment developers,

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Printing Environmental Technology Fact Sheet

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wherever possible? 6. Have you considered electronic imaging and/or laser plate making to reduce the need for photographing and reshooting? (This alternative may be costly, and is not a feasible option for most small printers. Consider the payback period.) 7. Do you containerize process baths to protect them from spoiling? Glass marbles can be used to bring the liquid level to the brim of the container. 8. Do you use squeegees to reduce chemical loss from manual photo processing? 9. Do you attach labels to your used fixer containers, identifying them as hazardous wastes? B. SILVER MANAGEMENT Used fixer from film developing processes contains silver, a toxic heavy metal. Concentrations of silver in used fixer usually far exceed allowable limits for discharge to municipal water systems, and therefore must be controlled with silver recovery technology. 1. Are electronic pre-press systems used to prepare copies? This can help reduce solid and hazardous waste streams from pre-press operations, thereby saving money in reduced disposal and liability costs. 2. Is silver removed or recovered from photo processing waste streams prior to discharge? (See Fact Sheet #10 "Printer's Guide to Environmental Regulations") 3. Plate Processing Gravure printing, metal etching and metal plating operations are not covered in this packet because these processes are covered in informational materials related to metal casting and finishing. For more information on these processes, contact the Montana Pollution Prevention Program toll-free at 888/MSU-MTP2. 1. Have you considered plastic or photopolymer plates (they are typically processed with water solutions, containing little or no hazardous wastes). 2. Do you use presensitized plates? (Water-based solutions are currently available and widely used.) 3. Have you considered aqueous plates? 4. Have you considered double-sided plates? While these may present quality limitations for some lithographic printers, many newspapers have successfully employed them. 5. Are plate processor conditions frequently monitored? 6. Are spent plates recycled? Most recyclers pay printers for aluminum printing plates. 4. Printing Which of the following press automation features have been added, or are proposed to be added, to reduce make-ready times, improve quality and reduce paper waste (many of these technologies • automated plate benders • automated ink key setting systems

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• ink/water ratio sensors • automated plate scanners • computerized registration A. FOUNTAIN Use of isopropyl alcohol (IPA) -- a volatile organic compound (VOC) -- is restricted by increasingly stringent Clean Air Act regulations. Printers should seek ways to reduce their use of IPA. (See Fact Sheet #4 “Fountain Solution Solutions”). 1. Have you considered using alcohol substitutes, low- or nonalcohol solutions? 2. Have you considered using a recalculating chiller unit that keeps fountain solution clean and reduces evaporation? 3. Have you considered metered dampening systems to reduce wastes? 4. Do you check pH for consistency in each fountain solution batch? (Some printers find that a pH of 4-5 is effective for maintaining quality). 5. Do you know whether or not your fountain solution is hazardous waste? Some components of fountain solutions, such as ethylene glycol, may make spent fountain solution hazardous. B. INKS Some inks present health and environmental hazards because they may contain volatile organic compounds (VOCs) which contribute to air pollution and lead to the formation of smog, and because they may contain hazardous constituents such as heavy metals or toxic stabilizers. Product substitution and/or effective ink management can help reduce risk of exposure to these hazards, and can reduce waste. 1. Have you considered the following alternative inking systems? • heat-reactive inks • UV-cured ink systems • electron-beam-dried ink systems 2. Have you considered less hazardous inks such as soy- and waterbased inks (for non-lithographic printers), and inks which do not contain metals? 3. Are ink fountains filled according to expected needs, as opposed to routine filling? 4. Are ink containers properly sealed after use? 5. Do you sc hedule, when possible, similar-color jobs simultaneously to reduce waste generation between cleanup and start of next run? 6. Do you recycle or reuse old inks for marketing as "house colors" (Note that the quality of inks mixed with a variety of additives may be affected over time.) 7. Have you considered computer ink blending programs to minimize waste of special, uncommon inks? (This option is more appropriate for larger printers). 8. Have you considered either on-site or off-site ink recycling?

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Printing Environmental Technology Fact Sheet

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(Typically, very large volumes of ink are needed to make this option feasible.) 9. Do you prevent ink from drying or skinning inside the fountain? Good operation practices such as keeping ink containers sealed and contents leveled, as well as anti-skinning sprays can help reduce waste ink. 5. Finishing The clean-up stage presents many feasible and common-sense opportunities to prevent pollution. 1. Do you train employees to use the least amount of cleaner possible? Also, it is generally more efficient to apply the cleaner to the shop towel, rather than pouring it over the part. 2. Are all solvents and cleaners stored in closed containers? This can help minimize evaporative losses, and avoid spills or exposure. 3. Can the waste solvent be collected and used as thinner? 4. Have automatic blanket cleaners been considered? When used effectively, these units can improve productivity and reduce makeready, as well as cleaning needs. 5. Can soaps and detergents be used for certain cleaning? Use solvents only for their intended purpose. Check with the supplier to determine the best alternative cleaning methods for your

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products and equipment. 6. Can cleaning solvent be recycled? 7. If you use webs, do you have web break detectors, and automatic web splicers to save time and reduce paper waste? 8. Is waste lube oil sent to a recycler? 9. Do you clean with reusable, launder able shop towels instead of disposable paper? Disposable shop towels are wasteful, and may be disposed of in a landfill only if they are determined to be nonhazardous; otherwise they must be managed as hazardous waste. Launder able rags which do bear free liquids are not subject to hazardous and solid waste regulations. (See Fact Sheet #7 “Used Shop Towels�). 10. Is waste paper separated and segregated and sent to a recycler? 11. Have you considered waste exchanges to find potential users for your off-spec and overstock inks? The Montana Material Exchange is now available to help match users for unwanted, usable materials. Call toll-free 888/MSU-MTP2. Local schools, art a nd theater departments often have uses for these inks. 12. Has on-site distillation of spent solvent been considered? (Onsite distillation is typically economically feasible for printers who generate at least 8 gallons of solvent waste per day).

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Xerox and HP Make Small Acquisitions that Promise a Big impact in MPS Market By: Louella Fernandes

Louella Fernandes Principal Analyst, Quocirca Louella Fernandes is a Principal Analyst at Quocirca, with a remit covering enterprise printing, business intelligence and geo-locational tools. Most recently Louella was European Developer Relations Programme Manager at Canon Europe focusing primarily on expanding the availability of print and document solutions for Canon's range of digital copiers through ISV partners. During her time at Canon Europe, Louella worked with major strategic partners including IBM, Microsoft, Apple and Nokia on projects to extend the visibility of Canon’s printer products in new client and mobile operating systems releases. This led to Louella spearheading the creation of the European developer programmed web sites for printers and digital cameras. Louella was also responsible for presenting market analysis to technical sales and marketing teams across Europe, as well as to Canon product groups in Japan. During the time at Canon, she has seen the move from stand-alone print centre being controlled through the off ice equipment groups, to the use of multi-function systems integrated into the overall ITC environment. Through this work, Louella has built up a solid understanding of the needs of enterprises when it comes to managing a corporate printing environment - the needs for centralizing management, for minimizing consumables inventory and costs, for maximizing up-time and optimizing cost structures. Prior to Canon, Louella held both agency and client-side IT market analyst positions. In these positions, Louella dealt with large, data-driven primary research projects and created reports for vendor and end-user customers across Europe.

Xerox’s acquisition of NewField IT, a UK based print consultancy and software solution provider follows hot on the heels of HP’s acquisition of Printelligent, a US-based managed print services (MPS) provider. With both HP and Xerox looking to expand the penetration of MPS to SMBs and midmarket organisations, the acquisition of these companies provides the additional capabilities that both companies need to ensure higher penetration rates. This market remains a largely untapped opportunity for channel partners to capture on-going service revenue opportunities in an increasingly commoditised hardware market – the acquisitions enable both vendors to approach SMBs via the channel with a services-led model that provides distinct business value to the customer. Xerox and NewField IT Xerox’s acquisition of NewField IT cements a long-established relationship between the two companies. NewField’s flagship AssetDB technology already underpins the assessment and optimisation capabilities for the Xerox Partner Print Services (XPPS) platform. NewField’s pedigree as a print assessment provider is well recognised across the industry with most printer and copier vendors having used Asset DB in varying degrees to support assessment of print environments and optimised MPS designs. Asset DB covers the complete gamut from graphical floor-plan based data collection to future state design of an optimised print environment. Although

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Xerox’s purchase of NewField IT could be dismissed as a small acquisition, it certainly has the potential to make a significant impact of Xerox’s channel-led MPS revenue. Xerox is keen to replicate its success in the enterprise MPS market across the SMB and midmarket, which currently has a relatively low penetration of MPS. However, success in these channel-led markets is highly reliant on resellers’ resources and skills to sell and deliver MPS quickly and effectively. The Xerox Print Partner Services (XPPS) hosted MPS infrastructure was developed over a year ago to provide channel partners with a set of tools to manage every element of an MPS contract – including sales pursuit, device discovery, optimisation and service delivery. Quocirca believes that the acquisition of Newfield IT will enhance Xerox’s credentials to deliver a comprehensive set of MPS tools for multivendor resellers far beyond the basic MPS packages currently on offer from its competitors. While the technology benefits of the acquisition for Xerox are clear, less clear is how NewField IT will continue to operate as a vendor-neutral provider of software and services. Its existing relationship as an assessment provider for HP and Ricoh, for instance, must surely be at risk – and even more so given HP’s acquisition of Printelligent. Meanwhile, NewField IT intends to continue providing independent consultancy services to endusers, abiding by its established code of conduct which states that

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it will remain objective and not supply or promote the products of those hardware vendors that license its technology. Vendoragnostic assessments are a critical part of any MPS engagement and NewField IT has long been offering these as an independent provider. However, it remains to be seen how effectively it can continue to preserve its independence when delivering vendorneutral recommendations for MPS device optimisation. HP and Printelligent HP’s almost simultaneous announcement to acquire Printelligent has levelled the playing field between the two vendors. Although XPPS had recently been the only cloud MPS platform available to multi-brand resellers enabling them to manage a multivendor environment, HP’s latest acquisition of Printelligent will now provide HP channel partners a wealth of scalable multivendor

MPS capabilities. With Printelligent, HP has acquired an established MPS provider which has been offering MPS since 1993 through a network of MPS channel partners across the US. Printelligent assets will enhance HP’s assessment and optimisation capabilities and its MPS sales and services expertise infrastructure, along with HP’s cloud-based InCommand platform will enable HP to now deliver a set of differentiated MPS solutions and services via the channel. Whilst the acquisition of Printelligent will certainly bolster HP’s channel MPS capabilities in the US, it may take some time to provide a similar set of services to its European channel, particularly given Xerox’s strong MPS presence in this region. Market outlook The majority of SMBs and midmarket organisations currently purchase printer hardware and consumables on a transactional

basis which creates a huge opportunity for hardware vendors to encourage customers to adopt a contractual approach to buying “printing” rather than “printers”. Consequently the market for MPS in the SMB and midmarket is moving beyond the simple single brand, basic service which essentially wraps hardware with supplies, maintenance and support. Whilst HP and Xerox will continue to offer these basic services for businesses that need it, the real cost saving – both financial and environmental – comes from a detailed assessment and optimisaton of the printer environment – from both a hardware and workflow perspective. Channel partners therefore need simple and flexible tools and an infrastructure that they can tap into to sell, deliver and manage MPS on an on-going basis. The market to sell MPS to SMBs and midmarket organisations is still wide open and vendors must provide their channel with a simple and effective MPS cloud platform that can deliver remote monitoring, consolidated billing, supplies and service and reporting across a multi-vendor environment. For now SMBs are most likely to be more receptive to basic services, whilst the midmarket organisations stand to benefit most from more complex and valuebased MPS propositions. Although Xerox had a head start in providing an MPS infrastructure for its channel partners, HP has made a smart acquisition which will help it catch up and strengthen its presence in this market, particularly as it can exploit its strong relationship with the IT channel. Now that both vendors have the infrastructure and tools to provide their channel partners, success will ultimately be linked to how well these vendors engage and train their channel to deliver MPS to their customers.

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Ricoh Announces Pro C651EX/C751EX/C751 Color Production System Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, announced today the Ricoh® Pro C651EX/C751EX/C751, a color production system with a clean sheet design that delivers an unprecedented level of productivity and versatility, and establishes a new price point for this class of system. Each system incorporates innovative imaging technology and robust paper handling that results in a maximum resolution of 4800 dpi for outstanding color fidelity and detail rendering, as well as support for a wide range of substrates; all of which bring incredible value to the most challenging and unique production environments.

“The Ricoh® Pro C651EX/C751EX/C751 family is a powerful and versatile digital imaging solutions, ideal for in-plant print centers, and franchise and commercial printers seeking a single economical system that does not compromise on productivity or quality,” said Tim Vellek, Vice President, for Ricoh’s Production Printing Business Group (PPBG). “These new products are well suited for customers making their first step in digital printing, as well as for customers with offset printing capabilities looking to augment their service offering.” Customers can choose from three heavy-duty systems for fast, high-volume color output. The Pro C651EX/C751EX delivers output speeds of up to 65/75 ppm respectively, and includes printing, scanning and copying functionality. The C751 focuses on printing functionality with output speeds of up to 75ppm. To ensure maximum uptime and productivity, Ricoh offers TCRU Kits, which allow customers to replace key service components without waiting for a trained service technician. Besides having the ability to replenish paper and toner on the fly, these new production systems incorporate a new innovative liquid cooled

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developer system, the first in its class, which ensures consistent operating temperature to support extended periods of production. With superior image quality, the Ricoh Pro C651EX/C751EX/ C751 ensures exceptionally accurate color output without compromising productivity. To achieve this, the system uses the revolutionary Vertical Cavity Surface Emitting Laser (VCSEL) technology. It allows for the highest resolution available (1200 x 4800 dpi) to perform any print job cost-effectively in-house. With an extensive collection of media handling options, users can produce a wide range of jobs, such as direct mail, cards, menus, booklets, manuals, etc. Users can also employ precision front-to-back registration of +/- 0.5mm sheet to sheet, which is further enhanced by the ability to compensate and program in dimensional changes in the media during duplex printing. Further, these changes can be incorporated as part of the paper library. Central to the operation of the Ricoh Pro C651EX/C751EX/ C751 is a server-based EFI Fiery® E-41A Print Controller. The Fiery E41A is running System 9 R2, and has access to the full suite of fiery options to increase capability, productivity, and color accuracy. A range of inline finishing options are available to allow customers to produce professionally finished documents that are ready for distribution with no manual intervention. Customers will have a choice of folding, booklet making, ring binding, and/or basic document stapling. Ricoh continues its long-standing commitment to developing solutions that are environmentally friendly with superior energyand supply-saving features, without compromising productivity. The Pro C651EX/C751EX is in compliance with the latest Energy Star specification requirements in Version 1.2. The Ricoh Pro C651EX/C761EX/C751 will be available worldwide starting in late summer 2011. About Ricoh’s Production Printing Business Group The Production Printing Business Group (PPBG) of Ricoh Americas Corporation is dedicated to delivering state-of-the-art, high-speed production systems that provide efficient document workflows with high-volume production printing and finishing. Incorporating superior engineering, service, reliable technology, and extensive software and finishing options, PPBG helps production centers to cost-effectively modernize and streamline their operations to meet today’s rapid turnaround and high-quality demands.

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About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.

Lexmark Unveils Its New Value Ink Range L exmark, the pr inting and imaging solutions provider, is launching a range of 4-in-1 All-In-One (AIO) inkjet printers designed to help small to medium-sized businesses keep printing costs down.

“These three new devices, the Interpret S409, Prospect Pro209 and Prevail Pro709, are from Lexmark’s Value Ink product range and can print, scan, copy and fax”. Said Mr. Mohammed Addarrat, General Manager Lexmark International in the Middle East

Lexmark Prevail Pro709 “They are all compatible with Lexmark’s 105XL high yield black ink cartridge, which produces 510 standard pages, e s t i m a t e d i n a c c o rd a n c e w i t h I S O IEC24711. This helps to save the printing cost per page and become the world’s lowest blac k ink cost “. Added Mr. Addarrat The printers come with Lexmark’s patented Vizix print technology, which

includes separate ink cartridges, fast print speeds and high quality results. The new AIO-devices print up to 33 pages per minute in black and up to 30 pages per minute in color, producing crisp, precise images. All three printers are equipped with advanced wireless-n technology for longrange reach and a more reliable signal for fast file transfer rates, ensuring freedom and flexibility for the user. “Our research shows that printing costs are important to small businesses looking to keep a tight reign on expenses,” “The Interpret S409, Prospect Pro209 and Prevail Pro709 have been designed with the small business in mind, helping them to keep costs down without compromising on quality.” Added Mr. Addarrat L exmark’s Value Ink product range features:

guarantee and lifetime phone support Lexmark Prospect Pro209 and Lexmark Prevail Pro709 • Versatility: Expanded freedom with advanced wireless-n and Ethernet connectivity • Save time: Fast speeds up to 33ppm2 in black and 30ppm in color • Reliability: Users supported with a 5-year guarantee and lifetime phone support • Quality: Vizix print technology provides sharp text and vibrant images • Business Card Scan: Scan business cards and manage your contacts • Efficiency: 36836222 Advanced paper hand ling – 150-page input capacity (applicable only to Prevail Pro709) • Environment-friendly: Eco Mode reduces paper consumption by up to 50 per cent

Lexmark Interpret S409 • Office Features: Fast, high quality fax with 35 page auto document feeder • Mobility : Expanded freedom with advanced wireless-n • Vibrant Prints: Vibrant color and crisp text with Vizix print technology • Save Time: Fast speeds up to 33ppm • Guarantee: Quality backed with a 3-year

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New KODAK ESP C310 All-in-One Printer Gives Consumers a High-Quality Eastman Kodak Company (NYSE: EK) today announced the newest addition to its All-in-One (AiO) Inkjet Printer portfolio -- the KODAK ESP C310 All-in-One (AiO) Printer. Complete with a sleek, new compact design, the ESP C310 Printer provides wireless printing for effortless home use, easy-to-use features and Kodak’s legendary image quality for an unbeatable value. Coupled with Kodak's new 30 series ink system (1) that offers consumers the lowest total ink replacement cost (2) and exceptional cost-perpage, the ESP C310 Printer is an intuitive printing solution that helps save the consumer time, money and energy. Selected as an honoree in the Eco-Design and Sustainability Category for the Consumer Electronics Show 2011 Innovation Awards, the ESP C310 Printer delivers high quality while using up to 71 percent less energy while in standby mode than previous KODAK AiO Printers. (3)

Advanced Capabilities, Affordable Prices The ESP C310 Printer features simplified Wi-Fi set up, allowing effortless connectivity to wireless networks in the home or even to iPhone, iPod touch or iPad mobile devices (4). From the printer control panel, consumers can also access built-in templates for the convenient printing of a variety of different forms, including graph paper, line paper, wide-rule paper, tic-tac-toe, to-do lists, grocery lists and even sheet music. Kodak's intelligently-designed printers deliver cost-effective, exceptional quality. The new KODAK AiO Printer works with a new No. 30 line of Kodak's proprietary pigmented inks(1), enabling consumers to print crisp text documents, brilliant graphics and KODAK Lab Quality Photos(5) that will last a lifetime (6). The new system, which uses Black and Color standard and XL ink cartridges, offers consumers more choices tailored to meet their printing needs. For example, the KODAK Black Ink Cartridge, 30XL and the KODAK Color Ink Cartridge, 30XL enable consumers who print a high volume of photos and documents two times more (7) prints than the KODAK Black Ink Cartridge, 30 and KODAK Color Ink Cartridge, 30: • Up to 335 black text pages(8) using KODAK Black Ink Cartridge, 30 • Up to 670 black text pages(9) using KODAK Black Ink Cartridge, 30XL • Up to 275 color pages(10) using KODAK Color Ink Cartridge, 30 • Up to 550 color pages(11) using KODAK Color Ink Cartridge, 30XL Unlike any other manufacturer's printers, the KODAK ESP C310 Printer with the proprietary pigmented inks delivers richer, more vibrant colors that provide a significant fade resistance and instant dry (12) advantage over other ink systems. Kodak offers the lowest total ink replacement cost (2) and exceptional cost-per-page

“Kodak has always been committed to delivering what consumers care about most – high-quality output at an affordable price and the most unique printing experience,” said Susan Tousi, General Manager, Inkjet Systems, and Vice President, Eastman Kodak Company. “Kodak continues to tap into the true needs of the consumer, delivering a printer that makes scanning, copying and printing simple, offers easy connectivity to mobile devices and -- most importantly -- offers outstanding output quality at an affordable price.” 52

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and in line with all KODAK AiO Printers, the KODAK ESP C310 Printer enables consumers to print high-quality photos and documents. Printing Experience Made Easy Kodak is committed to making high-quality printing easy, unique and affordable. The ESP C310 Printer includes many advanced features in a smart design that continues to deliver the intelligence consumers demand. KODAK ESP C310 Printer features include: • 802.11n Wi-Fi technology and simple set up and connectivity to wireless home networks; • 1.5" LCD with simplified control panel for easy copying, scanning and printing; • Built-in sensors that automatically optimize print quality by detecting the paper type before consumers print; • Photo sort capability for effortless searching and organization of memory card images by day, month and year for printing directly from SD, Memory Stick or MMC memory cards; • A variety of printable templates that can be accessed directly from the printer's control panel; • Segmentation scanning software enabling consumers to save time by scanning multiple pictures simultaneously up to 1200 DPI. • Each new KODAK AiO Printer, including the ESP C310 Printer, comes with KODAK All-in-One Printer Home Center Software (v 6.0). This software enables consumers to manage and print their photos, including those on social media sites such as KODAK Gallery, FACEBOOK, PICASA, FLICKR and PHOTOBUCKET, all from one location. Available by April 2011, the KODAK ESP C310 Printer retails for $99.99 U.S. MSRP. The KODAK ESP C310 Printer will be displayed at the 2011 International Consumer Electronics Show (CES), January 6-9, 2011, at the Las Vegas Convention Center (Kodak Booth #31400). Note: (1)Includes Kodak ESP C110, C310, C315 (2)As compared to leading consumer inkjet printers using manufacturers' recommended standard ink cartridges available in single quantity pricing (i.e. no multi-packs, high capacity, combo packs, value packs or special promotions); excludes printers that use only one cartridge. (3)As compared to the Kodak ESP 3250, 5210, & 5250 All-InOne Printers. (4)Compatible with iPhone (with OS 2.2 or later), iPod touch (2nd generation), and iPad. (5)Using KODAK Ultra Premium and KODAK Premium Photo Papers. (6)Under all common consumer display and storage environments.

Based on testing by Wilhelm Imaging Research (WIR). (7)Page yield comparison based on ISO/IEC 24711. Actual results may vary. (8)Ink yield value for black text documents obtained using ISO/ IEC 19752 test page, a monochrome test focused on black text printing. Ink yield for color graphics and text documents using ISO/IEC 24712 test pages is 205 pages. Values obtained by continuous printing in accordance with ISO/IEC 24711. Actual results may vary. (10)Ink yield values for color graphics and text documents obtained by continuous printing in accordance with ISO/IEC 24711. Actual results may vary. (11)Ink yield values for color graphics and text documents obtained by continuous printing in accordance with ISO/IEC 24711. Actual results may vary. (12)Based on testing by Wilhelm Imaging Research (WIR) and Kodak internal testing on KODAK Photo and Ultimate Papers. Under all common consumer display and storage environments. Learn more about Kodak’s inkjet portfolio and see how to save on ink at www.printandprosper.com.

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Remanufacturing the Samsung ML-1640 Toner Cartridge By Mike Josiah and the technical staff at Uninet Imaging A division of Summit and Uninet Products

Mike Josiah Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. First released in September 2008, the Samsung ML-1640 printer is based on a 16ppm, 600 x 600 dpi engine. The ML2240 is based on a 22ppm, 1200 Dpi engine. Both use the same cartridge. The 108S cartridge is based on the cartridge design of the ML-2010. They have a large handle which folds over the cartridge when installed. These cartridges do have a chip that must be replaced each cycle. This chip proved very difficult for the aftermarket to develop but it is available now. Other than the toner cartridge, all the other consumables are rated for 50,000 pages. (Fuser, transfer roller, paper pickup rollers). That coincidentally is also the rated life for the printer. It seems Samsung c on s i d e r s b o t h m o d e l s t h row a w ay machines. These cartridges do not have a built in drum cover, but do come new with a

Figure 1 54

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thin black plastic cover taped around the cartridge. (See Figure 1) The replacement cartridge it self is rated for 1,500 pages at 5% coverage (ISO 19752). The starter cartridge is rated for 700 pages. Printers based on this engine: Samsung ML-1640 Samsung ML-2240

Figure 2

Cartridge: MLT-D108S

Required Tools 1) Toner approved vacuum. 2) A small Common screw driver 3) A Phillips head screwdriver 4) Needle nose pliers Required Supplies Samsung 1640 Toner Replacement chip Conductive Grease Drum lubricating powder 1) Place the cartridge with the handle facing away from you. Remove the 2 screws on the left end cap. See Figure 2 2) Gently pry off the left end cap. See Figure 3 3) On the front edge of the cartridge, there are two screws, remove them. See Figure 4 4) Lift up and remove the waste chamber from the cartridge. Make sure the tab on the right side slide out of the slot. If you www.rechargeasia.com

Figure 3

Figure 4


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Remanufacturing the Samsung ML-1640 Toner Cartridge

Continued

try to lift the cover off with out sliding the tab out, it will break off. See Figure 5

Figure 8

Figure 11

Figure 9

Figure 12

Figure 10

Figure 13

cleaner. WARNING: Do not clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner. 10) Remove the OPC drum. See Figure 11 11) Remove the 4 gears, and place aside. See Figure 12 12) Carefully pry out the fill plug. It fits tight and is easily damaged. Work a small jeweler’s screwdriver around the edge until the plug comes free. See Figure 13

13) Clean out any remaining toner from the hopper. 14) Gently pry out the roller plate from the cartridge by pressing in on a tab located on the bottom of the cartridge. There is a spring that is in contact with the developer

Figure 5 5) Remove the two screws and wiper blade from the waste chamber. See Figures 6 & 7

Figure 6

Figure 7 6) Clean out any remaining toner from the waste chamber. 7) Re-install the wiper blade and two screws. Place the waste chamber aside. See Figure 8 8) Remove the two screws from the right side end cap. Carefully pry off the end cap. See Figure 9 9) Slide the PCR away from the contact side, lift up and remove. See Figure 10 Clean the PCR with your normal PCR

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Figure 14


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roller shaft. Move the tail of the spring up so that as the plate is lifted out, it will fall behind it. See Figures’ 14 & 15

Figure 18

Figure 15 15) Remove the Developer Roller by lifting it out. See Figure 16

Figure 21

the blade. If the blade has a heavy buildup of toner on it, clean it with Acetone, and then alcohol. 17) Clean the feed roller and any remaining toner from the hopper. See Figure 19

Figure 22 with the tab. See Figures 23 & 24

Figure 16

Figure 19

16) Remove the 2 screws on the doctor blade. On the fill plug side of the blade, there is the other tail of the spring. Lift it up while removing the doctor blade so it is not damaged. See Figures 17 & 18

18) Re-install the doctor blade and two screws. Make sure the tail of the spring fits into the proper slot. See Figures 20 & 21 Figure 23

Figure 20 Figure 17 It is highly recommended that the Doctor Blade be cleaned. Failure to do so will cause streaking. Dampen a cotton swab with alcohol, and clean the blade. Be careful not to press too hard and damage

19) Install the developer roller, keyed end to the gear side of the cartridge. See Figure 22 20) Install the roller plate. Route the tail of the spring so that it sits on top of the plate and is in contact with the shaft of the developer roller. Lock the plate in place www.rechargeasia.com

Figure 24 21) Install the drum in place. See Figure 25 22) Install the 4 gears as shown. See Figure 26 RECHARGEasia

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Remanufacturing the Samsung ML-1640 Toner Cartridge

Figure 25

Continued

Figure 28

Figure 32 28) Install the replacement chip by pressing in on the two chip tabs from the outside of the end cap. The chip cover will come free. Replace the chip and re-install the chip cover. Make sure it snaps in place. See Figures 33, 34, 35 & 36

Figure 26

Figure 29

23) Clean out the old conductive grease from the PCR contact hub and replace with new. A small amount of grease is fine, more is not better when it comes to conductive grease. See Figure 27

Figure 33

Figure 30

Figure 27 24) Install the PCR by sliding it through the large gear or non contact side, and into the contact hub. See Figure 28 25) Fill the hopper with the appropriate toner. Replace the fill plug, check for leaks. See Figure 29 26) Install the gear side end cap, and 2 screws. Make sure the PCR fits correctly in its holder, and all the gears are aligned. See Figure 30

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27) Install the waste chamber by sliding the tab through the slot in the end cap. Rotate it down, and install the two screws. See Figure’s 31 & 32 Figure 34

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Printing Test Pages: Demo Page Press and hold the “CANCEL” button until all the STATUS LED blinks. A demo page will print out Repetitive Defect Chart

Figure 36 29) Install the remaining end cap and two screws. See Figure 37

OPC Drum Lower Fuser Roller Upper Fuser roller Supply Roller Transfer roller PCR Developer Roller

75.5mm 75.4mm 63.9mm 47.5mm 46.2mm 37.7mm 35.2mm

Note:

If you have any questio n ab ou t th e re ma nu fa ctu rin g technology or if you have oth er pu zz les yo u ne ed to so lve , yo u ma y co nt ac t Re ch ar ge Asia Maga zine for m ore he lp. We als o we lco me yo u to sh ar e yo ur ex pe rie nc e an d remanufacturin g tips.

如果您有任何关于 再生方面的技 术问题,您可以联系我 们,获得帮 助。我们也将非常 高兴的与您一 起分享您关于打印 耗材再生方面 的经验和心得。 Email: news@r echarg

easia.com

Figure 37

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Lyra Research Welcomes Lynette Vega as Senior Analyst Lyra Research, the digital imaging authority, welcomes Lynette Vega as the company’s newest senior analyst. Ms. Vega will be responsible for research and analysis of the ink jet hardware and consumables markets for Lyra’s Hard Copy Industry Advisory Service (IAS) and Hard Copy Supplies Advisory Service (SAS). “We are thrilled to have Lynette join our team of highly experienced market analysts,” said Frank Stefansson, Lyra Research’s CEO and executive vice president. “Her industry experience, with companies such as Samsung and Canon, and her knowledge of Lyra’s research and forecast offerings make her a key asset. She understands what market information is essential to our clients to make their jobs easier and to help them achieve their business goals.” Ms. Vega has more than 12 years of market intelligence experience in the digital imaging industry. Prior to joining Lyra, she served as manager of market intelligence f o r S a m s u n g ’s I n f o r m a t i o n Technology Division, where she oversaw the analysis of competitive tec hnologies and the market research initiatives surrounding

brand and new product development. She also served as assistant manager of market intelligence for Canon USA’s Consumer Imaging Group. Commenting on her new position, Vega said, “Over the years, I have formed such respect for Lyra and the market research and analysis that the company delivers. I am happy to be joining the organization. I felt that this would be the perfect opportunity for me to apply what I have learned on the client side, as well as my market intelligence expertise, to the businesses that Lyra services. I look forward to sharing my insights into the ink jet market.” About Lyra Research: Lyra Research collaborates with imaging industry decision makers

worldwide, enabling clients to strengthen their market position and achieve profitable growth. Lyra’s expert analysts and editors help clients devise and implement creative solutions to business challenges, providing them with competitive intelligence, strategic and tactical advice, news and analysis, and market forecasts. Since 1991, Lyra’s custom research and consulting, advisory services, award-winning journals, and innovative events have set the standard for analysis of imaging hardware, consumables, and digital photography markets. Visit http://www.lyra.com to learn more about how Lyra can be your strategic business partner.

MSE Introduces Its New MPS Engineered™ Line of Extended Life Cartridges Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, introduces its new “MPS Engineered” line of extended life cartridges. MSE states that the underpinnings of this new sub brand are designed to create differentiation and awareness that there is more to manufacturing an extended life cartridge than simply adding more toner. MSE also is trying to alert it’s customers that quality is just as essential in MPS programs as in transactional sales models. In order for MPS dealers to have profitable programs they require reliable cartridges. Luke Goldberg, SVP MSE Global says of the new “MPS Engineered” line, “Our line of extended life cartridges are suppor ted by the markets most advanced and patented technologies, custom formulations of raw materials, and rigorous “real world” testing protocols. The goal is to provide a product that offers consistently excellent output from start to finish with no degradation. Another critical aspect of MSE’s “MPS Engineered” 60

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cartridges involves qualification in duplex modes. Duplexing has become more common in offices to save paper and costs and is especially prevalent in MPS engagements. Duplexing has been a challenge for our industry. Many of MSE’s proprietary systems and materials allow for us to eliminate many industry wide historical challenges associated with duplexing. We also anticipate this trend continuing in that most new printer releases will have this capability. Shortly we will unveil a new marketing piece that will really describe the “MPS Engineered” difference to any dealer or end user. ” Gil Wazana, VP of Sales- Americas added, “Extended life cartridges are an integral part of any successful MPS program, but it is crucial that MPS providers understand the common pitfalls and that not all extended life cartridges are created equal. We feel strongly about the importance of quality in an MPS program and are committed to offering education through our marketing and the consultative sales training programs we offer our

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MSE Introduces Its New MPS Engineered™ Line of Extended Life Cartridges

customers.” MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also

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prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. For more information, please visit: www.mse.com

InfoTrends Launches Benchmark Study on Blending Print and Mobile Communications A new study from InfoTrends entitled, Mobile Technology: Making Print Interactive is designed to determine the importance of combining print and mobile technology to activate, cultivate, and engage customers. Amid a sea of marketing messages that are bombarding consumers every day, this study will explore marketers' intentions for creating integrated marketing campaigns that leverage the only two forms of portable media-print and mobile. Bryan Yeager, a Senior Consultant at InfoTrends, states, “The market has seen a growing number of examples of major brand companies combining print and mobile technologies to deliver enhanced value through engaging activities. Mobile-enabled ads, postcards, billboards, packaging, and labels can be part of a blended mobile/print solution. This opens the door to new service revenues for providers, including delivery, management, measurement, and optimization of integrated campaigns.” This benchmark InfoTrends study will explore the concept of print/mobile-optimized marketing campaigns from the perspective of consumers, marketers, infrastructure providers, and print service providers. It will discuss where the market is today, provide projections for the future, and deliver valuable insight on combining mobile technology with print advertising and marketing. The study will provide strategic information to help executives and business owners: • Assess the current state of the print/mobile-optimized marketing campaigns in the market today and its future direction. • Understand marketing executives’ and agencies’ needs, perceptions, and challenges in implementing blended mobile and print campaigns for both B2B and B2C clients. • Understand requirements for successful implementation of optimized print and mobile marketing strategies and campaigns that effectively address the engagement, education, acquisition, retention, and loyalty of target customers. 62

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• Provide profiles of key vendor solutions that enable optimized mobile and print marketing campaigns. • Summarize key success factors in combining print with mobile marketing and recommend appropriate strategies for technology vendors and service providers moving forward. The study will: • Segment and profile consumer utilization of mobile technology combined with print. • Explore marketer and agency perspectives on blending print and mobile technologies through survey activity and in-depth interviews. • Evaluate the current state of mobile technology adoption through service offerings with print service providers. • Include in-depth interviews with infrastructure providers to define the tools and techniques for blending mobile and print. For more information or to sign up as a participant, visit www.infotrends.com

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ILG Announced Richard Clemmer is the Newest Member of Executive Business Development Team International Laser Group (ILG) announced that Richard Clemmer is the newest member of the ILG professional sales executive team. Clemmer is an industry veteran with 15 years of experience in the laser and inkjet aftermarket. Prior to joining ILG, Clemmer was the VP of sales for Static Control’s corporate sales group, where he was responsible for numerous major initiatives. At Static Control, Clemmer also conducted technical training courses and was a frequent speaker and instructor at industry trade shows. In his new role with ILG, Clemmer will utilize his solutions based selling experience and his leadership skills to develop and support existing and future major accounts as a VP of strategic accounts. Prior to entering the imaging aftermarket, Clemmer was a nuclear, biological and chemical defense specialist in the United States Marine Corps. This heavy technical background created the foundation for his interest in the technical aspects of the laser and inkjet imaging supplies aftermarket. Clemmer stated, “I wanted to be a part of the ILG team for two key reasons: The first reason is ILG’s color focused company direction. Color production currently makes up almost 52 percent of all their cartridge production. This shatters the mold of the

conventional color versus monochrome build ratios for all major remanufacturers today. Unique color technologies, products and build methodologies are driving ILG's color business growth. Simply put, I knew that I needed to be part of a company that focused on strategic market targeting color business. “The second major reason for joining the ILG team is that the company has always been an innovator and leader in this industry since they opened over 22 years ago. Their commitment to quality engineering and customer service are key to building successful and consistent client loyalty. Others talk about quality…yet, ILG delivers the best performing products in the industry” “Richard's experience enables ILG to provide stronger market presence and leadership in the strategic business accounts,” commented Joe Shulman, Sr. VP of client relations. “ILG continues to invest in people and technologies, which translates to products that offer a true alternative to high priced, OEM consumables. Our “Mirror-Image” color cartridges with Smart color systems are the best performing products in the industry today.” ILG is one of the world ’s top private-label contract manufacturers and distributors of quality OEM alternative imaging supplies. ILG headquarters is located in Woodland Hills, California and has five nationwide distributions centers.

Katun Corporation Issues Statement Regarding Settlement of Media Sciences / Xerox Lawsuit Company Expects No Supply Interruption for Current Solid Ink Customers Katun Corporation, one of the world’s leading alternative suppliers to the office equipment industry, today responded to news that Media Sciences International and Xerox Corporation have reached an agreement, settling a patent dispute regarding Media Science’s solid ink product offering. As the result of a deal completed November 2010, Katun became the exclusive distributor of Media Sciences brand solid inks. As reported in a news release regarding the Media Sciences/Xerox settlement, Media Sciences is expecting to discontinue its industrial ink business by the end of the financial year. According to Katun President and CEO, Carlyle Singer, “We do not believe this agreement will affect Katun customers currently purchasing the Media Sciences® brand solid ink product line; it is very unlikely there will be any supply interruption. Based on our 64

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testing, we are confident that our new Katun® brand solid inks will provide even better performance, print quality and color matching than customers had previously received – while still maintaining the same value they have come to expect from Katun and Media Sciences.” About Katun Corporation Headquartered in Minneapolis, Katun Corporation is one of the world’s leading suppliers of OEM-compatible imaging supplies, photoreceptors, fuser rollers, parts and other select products and services for the office equipment industry. With more than 30 years of expertise, the privately held Katun now serves more than 16,000 customers in more than 135 countries. For more information, please visit the website: www.katun.com

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NextGen Collections SM Launches New Collection Program for Laser Cartridges NextGen Collections SM LLC, a reverse logistics company, announced today that it is launching a collection program for empty, unwanted laser cartridges across the United States. The company will offer two quick and easy cartridge return program options: providing pre-paid shipping labels for the return of four (4) or more cartridges, and a pallet pickup option for the return of 100 or more cartridges. “We’re very excited to launch our collection program and provide cartridge dealers and consumers with quick and easy cartridge return options,” said George Skivington, President of NextGen CollectionsSM. “The public is aware that cartridge collection programs exist, but needs simple services that can be integrated into their daily business operations and cost them nothing, which is exactly what we’re offering.” This earth-friendly service will be provided at no cost to the consumer and will soon be expanded to include ink jet cartridges, cell phones, gaming devices, computers and more.

ABOUT NEXTGEN COLLECTIONS SM, LLC Headquartered in Rochester, New York, NextGen Collections SM is dedicated to the mission of keeping empty cartridges out of landfills through collection programs. By working with a network of cartridge dealers and consumers, NextGen Collections SM collects empty, unwanted cartridges for the purpose of remanufacturing. For more information, please visit www.nextgencollections.com.

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R-JetTek Announces Nozzle Flush Tool for Cleaning HP Inkjet Cartridge Printheads A new tool for cleaning the nozzles in HP inkjet printer cartridges was recently developed b y R - J e t Te k . T h e HP Nozzle F lush is a s p e c i a l i z e d t ool to b e u s e d by c a r t r i d ge remanufacturers for ensuring the nozzle holes in the printhead are not obstructed with dried ink. Many of the cartridges received by car tridge remanufacturers such as Cartridge World and Rapid Refill franchisees along with independent remanufacturers have been sitting in a desk drawer or collection area for months and this allows the ink remaining in the cartridge to dry, become hard and plug the nozzle holes. The HP Nozzle Flush by R-JetTek uses preferably warm filtered water to enter the cartridge through the holes in the cap and exit through the holes in the printhead. As part of this process the ink dyes and other ink ingredients become wet and then dissolve and go into solution. The cleaning process helps clean the sponge, filters and the ink delivery lines from the ink cavity to the printhead. Because the operator can see the water turn from colored like the ink to clear and can identify a consistent pattern he knows when the nozzles are aligned and unblocked. From a recycling standpoint every cartridge that can be successfully remanufactured means one less cartridge in the landfill. The HP Nozzle Flush is designed to accept approximately 98 percent of the HP cartridges that have an integrated printhead and a cap that has holes in it such as the HP56, 57, 95, 97, 98, 74, but not the 15/45 or 78. The unit comes with a hose that attaches to a standard water faucet. Generally municipal water pressure is above 35 psi which is adequate to flush the cartridge. The entire flushing process takes only seconds to complete. The unit is also a great tool to use on cartridges that have failed a print test and may have been discarded. R-JetTek says i t will pay for its self by just recovering as few as 50 cartridges that you would have been thrown away.

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R-JetTek Releases New New Filling Tool for OEM Tank-Style Cartridges R-JetTek introduced their newest inkjet cartridge filling tool the EasyFill-M1. It was designed to fill the popular “Tank Style� cartridges used in certain HP, Canon and Lexmark printers. These Tank Style cartridges are those that do not have built-in print heads but use a print head that is installed in the printer. The EasyFill-M1 is comprised of the main unit, height adjustment spacers and plastic cartridge alignment guides, which makes it possible to fill over 30 different cartridges of different heights and widths, three30cc and one 60cc syringes. The most popular cartridges may be the new Canon CLI 220, 221, 225 and 226, Canon PGi5 and the HP 564 and 920 cartridges. The EasyFill-M1from R-JetTek is totally mechanical and does not require any air or electric. Depending on the cartridge either a 30cc or a 60cc syringe is used to remove the air from inside the cartridge thus creating a vacuum and the same syringe is also used to hold the ink that will fill the cartridge. R-JetTek also offers ink, labels and caps along with chip resetters for a variety of Canon Cartridges. R-JetTek expects to offer replacement chips for the HP 564 and 920 in the very near future. The EasyFill-M1 introductory price is $149.95 through June 30th 2011. The EasyFill-M1 was designed for cartridge refill shops as well as the many individuals in businesses that fill their own cartridges such as photographers, realtors, funeral homes, and businesses that do significant color printing. It may be offered to Office Supply resellers and buyers groups. About R-Jet Tek R-Jet Tek was founded in 1989 and is recognized as one of the inkjet refilling industry's pioneers. R-Jet Tek designs and manufactures high-reliability engineered inkjet refilling machines. The company offers a complete line of supplies for the refilling process and is the exclusive North American distributor for OCP inks from Germany. R-Jet Tek is an international company doing business in over 100 countries worldwide. Headquartered in Colorado Springs, CO USA, the company is committed to serving as a OneSource for all global inkjet technology solutions. For more information, please visit: www.rjettek.com

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ILG Releases Compatible Cartridges for the Dell 2330, 2350d Printer Series International Laser Group (ILG) released the Dell 3302267 compatible black cartridge for use in the Dell 2330d/2330dn/2350d monochrome printer series. The Dell 330-2267 compatible offers a page yield of 6,000 mirroring the OEM in page yields and performance. The Dell 2330/2350 compatible black cartridge from ILG is an excellent replacement to the high cost of OEM at a substantial cost savings. ILG’s OEM alternative cartridges are tested and quality assured using a stringent quality assurance program, as well as conformance to the TAA and STMC standards. All ILG’s cartridges are backed by a 100% guarantee and a 2 year warranty. “Our engineering team was able to release the highly technical DELL 2330/2350 compatible cartridge with efficiency. ILG’s offering of Dell, as well as the recent breakthrough releases of the high demand compatibles from IBM, HP, and Lexmark have helped our dealers to offer quality OEM alternatives at substantial cost savings to high priced OEMs. ILG consistently offers quality products to our dealers to make high profits and stay competitive in this market,” commented Joe Shulman, Sr. V.P. of Client Relations. ILG applies several quality assurance testing methods in their manufacturing programs, from the selection of top quality

OEM cores through inspections of incoming components, to the final field testing. ILG also utilizes advanced technologies to their cartridge manufacturing, including the use of the Leak-Guard system, a leak-proof seal system to prevent the toner leakage and eliminate toner dusting. ILG offers an extensive line of Dell and other quality OEM alternative products in monochrome and color. Our 700 SKU’s of in-depth product lines, including our exclusive JUMBO COLOR® toner line and over 200 SKU’s of color products, are available for next day delivery through our five nationwide strategically located distribution centers. ILG is one of the world’s top private-label and private box contract manufacturers in North America. Every ILG printer cartridge is 100 percent guaranteed to be free of defects in workmanship. ILG is headquartered in Woodland Hills, California. For more information, please visit the website: www.ilglaser.com

Ink Toner Superstore Announces Commitment to Eco Friendly Ink Cartridges Ink Toner Superstore recently announced its ongoing pledge to environmental issues. The online store has taken several steps by assorting a wide range of remanufactured ink cartridges and toner cartridges to stop empty cartridges getting dumped in the landfill. With several initiatives taken for green peace, www. inktonersuperstore.com continues to execute new strategies to reduce its environmental impact. It is maintained by the company that their effort has been helping to reduce waste by encouraging people to recycle nearly 300 million ink cartridges that are thrown away each year. By recycling discarded cartridges, www.inktonersuperstore.com is helping to conserve energy, protect renewable resources and let people save money from purchasing new cartridge. Printer ink experts commented, “The materials that are utilized in making cartridges are non-biodegradable and are not easily decomposed like other organic material. So, we put emphasis on using remanufactured ink and toner cartridges because in that way

the use of raw materials can be reduced for making new printer cartridges. It’s estimated that about 3 quarts of oil are utilized for creating a single brand new cartridge, so reusing cartridges preserve fossil fuels. That is why we stock a huge assortment of remanufactured cartridges and refill toner cartridge to save our planet from plastic pile.” Today, remanufactured products are superior in quality and serve the best alternative for OEM cartridges. These remanufactured cartridges undergo the same strict quality control to perform the highest level when the time comes for quality printing. Additionally, these remanufactured cartridges are cheaper than their OEM counterparts. Ink Toner Superstore offers remarkably attractive price on order. Customers can place their order online or can call them and speak directly to the customer care executive For more information about Ink Toner Superstore, please visit: www. inktonersuperstore.com

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UNINET • PRESS RELEASE • EFFECTIVE: JUNE 2011 UNINET ABSOLUTE BLACK TONER & COMPONENTS FOR USE IN THE SAMSUNG ML1640, 2240 Los Angeles, CA - UniNet proudly announces the launch of Absolute Black® toner, drum, smartchip, and key components qualified for use in the Samsung ML-1640, 2240 monochrome laser printer series. This is a widely popular printer, known for its small size and big features. It is rated at 16 ppm and features 1200 x 600 dpi resolution all in a 12” x 14” footprint. The toner cartridge (MLTD108S) is rated at 1,500 pages.

UNINET ABSOLUTE BLACK TONER & COMPONENTS FOR USE IN XEROX PHASER 5500, 5550 Los Angeles, CA - UniNet introduces Absolute Black® toner, drum, smartchip, and key components qualified for use in the Xerox Phaser 5500 monochrome laser printer series. This cutting edge printer features a 50 ppm engine capable of printing up to tabloid sized 11” x 17” prints at 1200 x 1220 dpi print resolution. A true workhorse, the engine is designed for a minimum life expectancy of three million pages. Duplexing is standard and a 20 GB hard drive is optional. Toner and drum cartridges are supplied as separate items for this dual component system. Toner cartridges are rated at 30,000 pages and the drum cartridges at 60,000 pages. The drum cartridge also contains the developer powder which needs replacing when remanufacturing these units.

Manager. Ferreira will be in charge of managing sales strategies and initiatives for the global market, and will also be increasing business development opportunities in order to advance UniNet’s growth in the market. Andreia has over 10 years experience in sales and technical in the toner remanufacturing i n d u s t r y, a n d previously worked at Imaging Resources and Future Graphics. Nestor Saporiti, President and CEO of UniNet, commented “ We are thrilled to have Andreia Ferreira joining UniNet. Her previous success and sales approach fits perfectly with our company's strategic plans and initiatives. “Ms. Ferreira brings to UniNet valuable experience in the imaging industry, and I am confident that she will continue supporting the needs of remanufacturers and servicing the growing demand for UniNet solutions.” For more information about UniNet products and services please visit www.uninetimaging.com

UNINET APPOINTS ANDREIA FERREIRA AS BUSINESS DEVELOPMENT MANAGER Los Angeles, CA - UniNet has expanded its sales team with the appointment of Andreia Ferreira as Business Development 68

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Message from the Publisher 七月, 在 2011 年的影像产品领域,喷墨这个原来被认为会逐渐没落而被忽视 的市场区块,却逐渐焕发了新的生机,除了多家原始设备制造商纷纷在这一 领域开疆辟土,不断推出新型喷墨设备之外,紧跟其后的通用耗材企业也纷 纷将产品研发和更新投入其中。爱普生先后宣布推出多款高速喷墨打印机, 联想研发的新型光墨打印,其他如惠普和佳能也不甘示弱,而在后市场里, 无论是专注于喷墨的企业,还是转向推出相关喷墨产品的企业比以前同期也 有了显著的增加。其中爱普生为其喷墨打印机的外挂连续供墨墨仓和天威专 利之间所引发的专利问题,更是成为了行业讨论的热点。喷墨的再次兴起除 了依赖于技术进步对原喷墨打印存在的不足的有效克服,更是因为市场需求 的有效拉动,证明了在逐渐有限的影像设备利润空间,新的市场机遇才是那 只引领行业发展的“看不见的手”。 然而新的市场机遇的挖掘需要巨大的勇气和远见卓识,当然还要有过硬的产品和优秀的市场策略。到 2025 年,六大新兴经济体——巴西、中国、印度、印度尼西亚、韩国和俄罗斯经济将占全球增长总量一半以上。 而这不得不让我联想到 9 月 14 日 -16 日即将在印度尼西亚首都雅加达举办的 2011 年中东 - 东南亚国际办公 耗材展会。亚洲再生业相信,这次展会将会为您开拓东南亚的市场提供最优质的平台和渠道。 为了更好的为影像耗材行业打造这一平台和通道,亚洲再生业从宣布本届展会再次在印尼举办之后,便在 印尼当地展开了一系列推广宣传活动,除了在印尼当地多家知名的媒体和杂志投放大量的展会宣传广告,为了 更好的扩大此次展会的影响,所有的推广活动均以英语和印尼当地语言共同制作。此外还和印尼当地最大的通 用耗材制造经销商之一的 MIT 公司,共同组建了印度尼西亚当地的展会办公室,负责展会在印尼当地的宣传 和推广。而且我们还和优秀的拥有国内外旅游组团资质的旅行社合作,打造最佳的商旅线路,为行业企业特别 是南方广东企业,提供印尼参展商旅的组团活动。 如今展会的招展已经进入了火爆的抢位期间,大量的展会预订和销售工作在每日进行当中,相信慧眼独具 的您一定不愿错过这个契机,我们也真诚的期待与您共同开发印度尼西亚耗材市场的广阔天地。

执行编辑 刘师同

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Color Is the Future for the Remanufacturing Industry

彩色是再生行业的未来 作者:Static Control副总裁 史蒂文·威顿 史蒂文·威顿(Steve Weedon) Static Control美国公司首席执行官,Static Control欧洲公司执行副总裁 史蒂文在影像行业有37年的丰富经验。他1973年开始供职于Nashua和Kalle Infotec复印 机原装生产厂,以后加入Katun公司,于1983年为该公司建立欧洲业务,并成为Katun公司副 总裁。1990年史蒂文转入感光鼓生产商GBL任销售及市场总监。1992年他创建了《Recycler Trade Magazine》杂志,并指导举办了欧洲的首届专业耗材展览会。1994年史蒂文为Static Control建立了欧洲分公司。他拥有电子工程专业的英国国家高等教育文凭—HND,曾经在 多家权威媒体发表文章。史蒂文为全球激光喷墨再生行业做出了杰出贡献。

有人质疑,硒鼓再生产业是否有前 途。答案是,当然有。但是这个行业需 要克服所面临的挑战。 最大的挑战是生产始终能与OEM 质量相似的彩色硒鼓。Static Control正 在努力帮助提供专业培训以及包括碳粉 在内的零部件。这些零部件彼此电性能 匹配,而且与可再利用的OEM零部件匹 配。 第二个挑战是要确保客户不会将合 法的再生行业的产品与那些生产全新硒 鼓,侵犯OEM知识产权的公司的产品混 淆。这些公司不是再生行业的一部分。 即使有这些挑战,这个行业仍然能 掌握极好的机遇,只要能抓住机遇,利 用机遇。正当许多行业受到全球经济衰 退影响时,再生行业却提高了他们在客 户心目中的价值。现在,再生行业必须 始终生产高品质的产品以保留他们赢得 的客户。 彩色业务的增长 据报道再生行业的单色硒鼓的市场 份额目前约为百分之三十五。该行业历 经二十年才达到了这个份额。这是个值 得再生行业自豪的成就。 然而,现在再生行业必须生产稳 定的高品质彩色硒鼓,以实现持续的成 功。单色硒鼓的市场竞争越来越激烈。 由于大家都试图利用这个市场,因此使 硒鼓的平均价格下降。彩色产品显然是 下一个大市场。但再生行业对彩色市场 的渗透还不到约五或六个百分点。为什 么呢? 在过去的几年中,Static Control深 72

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入研究了这个问题,我们的回答是双重 的。 第一个挑战是,对彩色技术的理 解水平普遍较低。这就是为什么现在 Static Control提供以二十二种语言播放 的“随时可看的网络研讨会”。我们的 客户可以每周七天,每天二十四小时观 看。观看方式简单。但这还不够。您还 必须完全了解彩色硒鼓的再生程序,并 且必须再生硒鼓百分之百的成功。 常把单色硒鼓的再生经验和心态用 于彩色产品会导致失败。单色硒鼓系统 的要求比较宽松,将随机选取的优质更 换零部件组合在一起就可以提供满意的 打印效果。 彩色系统是非常不同的。它要求 针对特定再生硒鼓选用电性能匹配的零 部件。彩色系统要求很高。但现在,没 有任何理由就断定您不能再生提供能与 OEM媲美的高打印性能的彩色硒鼓。现 在所需的关键部件已面市。 Static Control投资数百万美元研 发,制造这些关键零部件,如:彩色充 电辊、彩色出粉刀、送粉辊和彩色显影 辊。我们设计的这些零部件彼此电性能 匹配,也与可再利用的OEM零部件匹 配。因此您可以根据需要更换这些零部 件。这是再生厂家持续提供与OEM相似 的打印性能的开端。 HP® 2600 打开了彩色再生之门 Static Control的第一部关于彩色硒 鼓的“影片”,集中介绍了HP ® 2600 彩色打印机。HP2600硒鼓的再生是最 困难的。但是它蕴藏了再生行业成长的 www.rechargeasia.com

最大商机。据估计八百万到一千万台 HP2600打印机遍布世界。每一台打印 机每年需消耗七至八个硒鼓。全世界大 约需要八千万个硒鼓。再生行业一定要 赢得百分之五以上的市场份额。 Static Control确定HP2600 全球 硒鼓需求量以后,未曾止步。Static Control将HP彩色硒鼓的必要零部件推 向了市场。成千上万的再生厂家收到了 零部件样品,并已认可了这些产品。我 们可以证明再生硒鼓可以提供与OEM相 似的打印性能。 请记住,再生行业并不需要努力做 到优于OEM,只要能与OEM的打印质 量相当就是成功。 最终用户想省钱,如果他们得到非 常优质的产品,他们会再回来的。这需 要大家的努力。Static Control对此非常 理解。我们投入了我们认为应该投入的 一切。我们将继续投资随时可看的网络 研讨会。我们的网络研讨会涵盖所有再 生细节并采用专业的三维动画进行


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彩色是再生行业的未来

演示。我们以此来帮助世界各地,各种 规模的再生厂家了解复杂的工作系统以 及如何在硒鼓再生行业创造利润。 合法再生厂商的风险源于非法硒鼓制造者 OEM并不想失去他们在彩色市场上 的优势。所以他们已经开发了一整套策 略来阻止售后市场。例如,他们引进新 机型,以至合法售后市场还不能再生适 用这些新机型的硒鼓。他们不断提高技 术的复杂性。其中包括对加密芯片内置 安全屏障过多以及使零部件的公差要求 变得极为严格。 Static Control 通过研究和测试完全 克服了这些困难。但是OEM在法律诉讼 方面变得非常活跃。因此严格尊重知识 产权和远离那些貌似同行进行非法硒鼓 制作的厂商,对于合法的再生行业是非 常重要的。 OEM激烈地攻击那些所谓“新硒 鼓”制造厂商。这些硒鼓不是用好的、 可再利用的OEM零部件和新的售后市 场零部件制作的。这些硒鼓看起来就像 OEM的产品,很可能侵犯OEM的专利 权。 唯一使再生行业存在的合法理由是 真正的再制造。这就是世界著名的“有 权维修”理论。你有权维修再利用的合

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法原装空硒鼓。 没人有权“复制”硒鼓。即制作和 销售一个全新的硒鼓去侵犯OEM的专 利。 从事这些做法的公司不是硒鼓真 正再生厂商的朋友。首先,他们占有了 OEM硒鼓潜在的销售渠道。这些是合法 再生厂家“一手”空硒鼓的资源渠道。 其次,他们造成了兼容空硒鼓的购买, 出售和再生。因为兼容空硒鼓与OEM空 硒鼓看上去似乎很相似。这会给你带来 被起诉的风险。 因为你会无意中做了那 些非法硒鼓制造者有意而为的事。即, 使用非法硒鼓。 这个行业需要明确的是,它只代表 真正的硒鼓再生厂商。再生厂商一定不 能让所谓的“兼容”和假冒硒鼓制造商 称他们是合法的售后市场的一部分。 Static Control 胜诉利盟 利盟起诉Static Control两次。这个 案件的结果对合法再生厂商非常重要。 因为该结果阻止了OEM夺走合法再生厂 商的生意的企图。 利盟在2002年宣称,其硒鼓芯片 是受1998年颁布的数字千年版权法保 护。Static Control销售硒鼓芯片侵犯了 版权。该法律的制定是为了保护图书和

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音乐作品的作者,防止非法翻印的书籍 和,CD、DVD通过互联网非法传播, 而不是保护如硒鼓芯片之类的制造产 品。Static Control已做出证明。但是, 在我们在法庭上击败利盟之前,我们失 去了一年多的生产和销售合法芯片的时 间。 利盟又在2004年向法庭起诉Static Control侵犯了利盟Prebate(现在称其 为“使用和回归”)硒鼓的专利权。该 硒鼓售价比普通硒鼓售价低。我们出售 零部件,使得再生厂家可以在售后市场 利用那些硒鼓。 2007年,陪审团对于49个问题中 的48个否决了利盟,而且杜绝了 “原 制造厂对售出并由用户使用过的硒鼓保 留权利的”观点。Static Control历时8 年,耗费诉讼成本三千万美元取得了胜 利。这也表明了合法再生厂商最好的商 业模式是收集当地的空硒鼓,在当地再 生并出售这些硒鼓。这是完全合法的。 彩色就是再生行业的未来 每个再生厂家需要有新的“彩色意 识“去获取彩色硒鼓的长期成功。彩色 业务的成功对再生产业的长期发展至关 重要。商机就在那里,等待着你。利润 就在那里,等待着你。再生厂家需要的 是抓住商机,赶快行动。这是聪明的决 择。 未来是光明的。合法的再生厂商 有合法的权利在售后市场参与竞争,多 亏Static Control胜诉利盟的成功。现在 再生厂家具有获得彩色业务成功需要的 精密零部件。有幸Static Control投资了 彩色零部件技术。现在再生行业具备了 稳定再生优质彩色硒鼓的正确方法,可 以100%的获得成功。这是由于Static Control的随时可看的网络研讨会提供了 详细的技术说明。随时可看的网络研讨 会一年365天,每周7天,每天24小时 用中文向中国用户演示如何一次又一次 的再生优质硒鼓,获取利润。 再生行业已具备了所需要的一切。 彩色就是未来,未来是光明的。


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Indonesia has become the New Star of Southeast Asia Economic

印度尼西亚渐成东南亚经济新星 素有“千岛之国”美称的印度尼西 亚跨越南北半球,将1.7万座岛屿点缀 在赤道周围,成为不少人向往的旅游胜 地。据2010年统计,印尼有近2.4亿人 口,其中一半在30岁以下。强大的潜在 市场、多年的快速发展和丰富的自然资 源使印尼成为世界上最引人注目的新兴 市场国家之一。 据赫芬顿邮报的消息称,最近的 一份由世界银行组织公布的报告显示, 到2025年,“六大新兴经济体”可能 占全球总经济增长的一半以上,追上并 与“欧元区”相当。而“六大新兴经济 体”之一的国家是印度尼西亚。 作为亚洲第四大国,在复印打印和 影像耗材领域来说,印尼仍然是一个相 对未开发的极具商业潜力的广大市场。 但是,OEM制造商已经率先意识到这 个国家快速增长的经济所具有的市场潜 力,他们在这个国家,特别是在雅加达 等较大城市的业务和投入正在快速增 长。 印度尼西亚经济的现状,引得许多 人已经开始在印度尼西亚及其周边的东 南亚其他国家和地区扩大其业务。正如 一份印度尼西亚当地的报纸在其上周的 报道中说的那样,富士施乐激光打印机 项目在印尼的销售额增长30%,“由于 国家经济的改善引发信息技术(既IT) 行业业务的快速增长。”同一份报纸也 早在2011年2月报道中说:“过去的三 年内打印机的销售,无论是激光打印机 还是喷墨打印机,在印尼的总销售额平 均增加了5%-15%。2008年,印尼的 打印机销量是190万台,2009年增加至 200万,而这个数字在接下来的2010年 增加到了220万台!2011年印尼的打印 机销量预计达到260万台。”

增长17.2%。同期印尼国内外投资也达 到历史最高纪录。 事实上,印尼经济快速发展的势 头可以追溯到现任总统苏西洛上台时。 2004年,苏西洛当选印尼总统后,使印 尼长期动荡的政治局面得到稳定,经济 步入复苏轨道,贫困人口逐步减少。国 内生产总值增速总体保持在5%至6%的 水平,即便是受金融危机影响的2008年 和2009年,印尼仍获得了6.2%和4.5% 的经济增长。 这与印尼的经济结构密切相关。和 东盟其他国家一样,印尼也是出口导向 型经济,但是作为东盟最大经济体的印 尼出口占GDP的比重和泰国、马来西 亚、新加坡等国相比要低很多。 经济增长稳定 印度尼西亚副总统布迪约诺2010 年3月表示,近年来印尼经济增长率大 多在6%左右,为了尽快提高到7%,必 须加紧公路、铁路、港口、发电站以及 信息产业等方面的基础设施建设和升 级。为此,印尼政府除了每年从预算中 拨出大量款项用于基础设施建设外,还 积极寻求外国投资和国内私人投资的支 持。印尼工业部官员达玛蒂对本刊记者 表示,印尼正在实施“善治”政策,根 据国际市场需要修改国家法令和政府条 例,免除一系列税费,在巴淡岛特区等

经济快速增长 2010年,印尼经济增长率达到 6.1%,国内生产总值达到2310.7万亿 印尼盾(约合2567.4亿美元)。快速的增 长得益于基础设施建设和服务业发展引 领的强大内需。印尼出口亦功不可没。 2010年印尼出口额达到1577.3亿美元,

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地大规模简化投资手续,同时加大打击 腐败的力度,以改善投资环境。印度尼 西亚投资协调机构预计今年印尼将获得 240万亿印尼盾(约合264.8亿美元)直接 投资,同比增长15%。 发展中的印尼特色 数年的快速发展使印尼得到国际社 会的广泛关注,如今这个国家正在朝着 到2014年使国内生产总值达到1万亿美 元的目标迈进。在这一过程中,印尼自 身的优势将继续发挥重要的作用。 一、印尼稳定的内需动力。 曾在摩根大通和高盛集团担任投资 顾问的印度尼西亚政府投资合作委员会 主席吉塔·韦雅文表示,过去15年来 印尼经济一直由国内消费拉动。以后印 尼应该向更注重投资主导型的经济形态 转换。与之相比,中国的经济一直依靠 投资驱动,如今中国正在努力向更注重 人力资本开发和国内消费的经济形态转 变。从这个角度看,中国和印尼两国在 投资领域具有广阔的合作空间。 二、印尼政府较为科学、平衡的发 展理念。 印尼总统苏西洛曾公开表示,后金 融危机时代是亚洲的时代,印尼必须抓 住机遇加速发展,但印尼的发展不单是 国内生产总值的增幅,更重要的是注意 增加就业机会、防止市场通胀率过高,


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通用和再制造产品更受到消费者青睐, 而目前印尼办公耗材市场需求和销售的 比率存在严重的不平衡。 2011年9月14日-16日在印度尼西 亚雅加达举办的2011年中东-东南亚国 际办公耗材展览会,将为推动国外与印 尼当地影像耗材企业的沟通和互利合作 提供良好的平台,希望通过多方的不断 努力,加深国外企业对于印尼当地市场 的认识,参与并积极投入到印尼市场的 完善当中,最终赢得共同的发展机遇。

夯实各项经济基础。2009年8月,苏 西洛在成功连任后宣布了6项旨在实现 “共同发展”的国家基础发展战略,强 调维护印尼多元社会的公平和正义,追 求发展与公平之间的和谐与平衡,注重 提高人民福利水平。 三、印尼年轻化的人口结构和丰富 的自然资源。 印尼将近2.4亿总人口中,一半人 口在30岁以下,人口结构处于最佳状 态。况且印尼自然资源丰富,一向有 “热带宝岛”之称。在矿产资源方面, 石油、天然气和锡的储量在世界上占有 重要地位。 四、印尼宏观经济调控的有效性。 无论是已经离职赴任世界银行常 务董事的前财政部长穆尔亚尼,还是当 选副总统的前央行行长布迪约诺,或是 连任贸易部部长的冯慧兰,都是经济专 家。他们通过各种经济措施和金融手 段,保障了印尼国内经济市场的健康发 展,增强了其应对金融危机的抵抗力。 尤为可贵的是,印尼政府没有一味追求 发展速度,而是推动该国经济各方面稳 步前进,为未来可持续的经济发展做好 了准备。 市场潜力巨大 由于近年来,印尼调整了对华经济 的结构和合作模式。双方在进出口领域 的合作日益增多,在工业,制造业特别 是新型IT办公产业的交流与合作也日益

加强。在印度尼西亚首都雅加达最大的 电脑城里,随处可以见到中国制造的产 品。而许多针对印尼市场的耗材出口企 业在印尼当地的出口份额也是随着印尼 经济增长而不断攀升。 权威调查机构GFK 亚洲曾经发布2010年的 亚洲8国(地区)家电、信 息通讯技术机器(ICT)零 售调查报告显示,印度 尼西亚市场影像产品、 IT和办公用品三大产品 以3成以上增长率高居 首位,AV及其、大型 白电则增长2成位居第2 位。其中,2010年印度 尼西亚办公用品的销售 额同比增长21.8%,达 到5850亿印尼盾。其中 多功能打印机及彩色墨 盒增长了3成,带动整 体销售大幅上升。 印尼当地最大的 办公打印产品经销商坦 言,由于印尼当地办公 耗材发展相对较晚,当 前印尼在办公用品特别 是打印耗材产品领域虽 然取得了一定的成绩, 但是主要还是依赖从国 外特别是中国企业的进 口,而在印尼市场上,

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From Copier Characteristics to Copier Sales

从复印机的特点看复印机的销售 珠海易得美工贸有限公司 王肖平 近年来,由于激光打印机,一体 机(多功能机)的急剧增长,使人产生 一种错觉,似乎打印机和复印已经没有 什么区别,打印机取代复印机的时代到 了,市场上不需要体积既大,价格又高 的复印机了,复印机的销售服务可以被 打印机专卖店取而代之了。事实真是这 样吗?让我们从头说起吧! 打印机的设计理念是用最简约的设 备制做出可阅读的原稿,而不追求速度 和数量。 打印机的特点 因此基于静电摄影的激光打印机, 就尽量简化其结构:将电晕丝充电改成 充电辊或充电毛刷;单组份显影大大 简化了有载体的双份显影机构;将光 导鼓的直径尽量缩小(目前最小的才 Φ16);让光导鼓的暗衰率(在暗态 下光导体由充电时的工作电位自然衰 减的速率,衰减越快,则速率越快。) 增大,这就使得光导鼓在进入下一个充 电周期前不需要消电,从而减少了因设 置消电装置而占用的空间;降低定影温 度,以减少定影器隔热装置所带来的体 积增大;减少粉盒和废粉盒的容量;限 定打印纸的幅面等等。 为了迎合市场的需要,激光打印机 很快就增加了扫描、传真、复印功能, 推出了“多功能机”,又叫一体机,它 既可以是一个计算机的外设,又可以脱 机独立工作。而复印机也增加了打印、 扫描功能,叫复合机,由“独游侠”而 被计算机收编联网了。 激光打印机、多功能机主要为完成 少量文件的制作,并不要求大印量、高 印速。一般速度10~20张,寿命10~50 万张,用户主要是办公室和个人。通过 减化结构,减小体积,降低成本,降低 一次性投入变得像玩具那样单薄,人们 把它叫“时髦商品”。大部分是塑料扣 件,没有几个可拆卸的螺丝,使用简 单,没有几个按钮,不需要调整,是个 谁都会用的“傻瓜机”。不需要用户知 道如何拆装、排故。最大的故障就是卡

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纸,没有粉了。耗材及备件寿命很低, 印不好了,买个新的鼓盒换上。顶多再 换个定影器,再问题大了,也不修,再 买一台。在销售理念上,整机便宜,甚 至零利润,全靠耗材赚钱,一旦上钩 (或者“上瘾”)用户就身不由己了。 复印机的特点 现在复印机是一种功能齐全的、 包括所有打印功能的一种全方位的商务 型机,也可以说是一种高端的打印机。 一般是A3幅面;碳粉既有单组份有磁 的,也有双组份无磁的;在机器内部有 完整的充电、消电、显影、曝光、转印 系统;有非常丰富的外挂设备:如进稿 器,分页器、装订机,甚至放一本完整 的书进去,会自动出很多本完整的书出 来;寿命长也是它的一个显著的特点, 主机一般最低为50万张,而配件和易 损件基本上都能做到5万张以上;还有 许多其它功能:包括多用户、插印、刷 卡、局网,很多复印机还有硬盘和服务 器,可待指令等;但是它的最大特点还 是鼓粉分离,而且多为双组份碳粉。这 样,它的复印成本非常低,即使用原装 耗材,单张成本也在0.04~0.05元。 因为复印机要服务于不同的品质的 原稿,为了得到一个 好的复印件,机器要具 备多种调节功能,操作 者也要相应地选取,进 行人机对话。维修调整 时还有很多自诊自检代 码。所以复印机比打印 机有更多按键、旋钮和 更大的显示系统,更方 便的可拆卸部件。 复印机和激光打印 机在技术指标上的几个 不同,界定了复印和激 光打印机身价各异。 幅面。打印机多为 A4幅面,而几乎所有的 复印机都是A3幅面。 现在的理光、东 www.rechargeasia.com

芝、美能达、施乐、京瓷复印机都是使 用有载体的双组份显影。双组分显影方 式的载体和墨粉,容易摩擦起电,显影 辊也可以比感光鼓的线速度高,能够实 现高密度显影,适合高速度复印,用载体 的双组份显影剂更容易实现彩色复印。 由于以上这些因素,一台A3幅面 中速的高端激光打印机价格在10000 元以上,而相当规格的复印机价格在 4000~5000元,最便宜的理光MP1802 才3800元。 复印机的供方和需方是长期合作关 系,一旦联姻即休戚相关,密不可分, 用户买了复印机就是大量使用,不能出 毛病。经销商就一包到底,从定期维护 到所有的耗材备件供应,叫做“服务外 包”。其实“服务外包”的含义是使用 单位不拥有复印机的资产,由租赁公司 承担使用单位的全部复印工作收取费 用。这对3年折旧为零的IT资产来说, 对使用单位特别有利。这种专业化的使 用维护复印机能最大化的发挥复印机的 所有价值,并为社会上第三产业提供更 多的就业机会,创造更多的社会效益。 通常复印机生产厂家从批发价格中 已经收回了从研发到生产投入的所有费 用。售后的相应保证性服务就交给经销


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商了,服务得好,主机就卖得多,生产 厂家就有利,这不同于激光打印机的销 售,原装生产厂家,尽量降低整机的销 售价,售后没有服务,全靠卖原装耗材 回收利润,因此整机厂只抓耗材销售。 记得很久以前有一位日本的复印机专家 来中国讲课,他说过这样一段话:“复 印机既不象冰箱、彩电那样耐用,不象 汽车、手表这样皮实,复印机是需要维 修的。”激光打印机的出现,使用者只

需更换耗材就行了,我曾一 度产生了一个“解甲归田” 的想法。不错,复印机很少 出故障,只要使用得当,复 印质量也能保证。但复印机 的耗材(OPC鼓、墨粉、载 体、清洁纸、曝光灯)都有 一定的使用寿命,而且不都 相同。它们不能象打印机鼓 盒,粉盒那样一损皆损,一 弃尽弃,必须物尽其用。每 一种耗材的更换时间,更换 后新老耗材的搭配、协调,代用的耗材 是否兼容,都需心知肚明。 维修公司需要打开驱动程序,对更 换件进行初始化(判断是否能兼容), 输入一些代码,将机器恢复到最佳状 态。正如象对奔驰、宝马那样的高档车 进行定期检修保养一样,收取一定的费 用,客服双方都很满意。这种人机对 话,必须有吃透复印机整体性能的人才

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能完成,所以一般的打印机经销店的人 是担当不起复印机销售和维修的。打印 机是计算机外设,是一个硬件,正象一 个搞计算机软件的人,不懂计算机硬件 的修理一样。 现在的复印机销售都是把售后服务 和耗材销售捆绑在一起的,卖一台机器 的利润很薄很透明,然后签定3年保修 合同,按机器的价格在25~30%之间。 对高端机,为了防止一次收费过高,可 订1年期,但随着机器变旧,而逐年增 加保修费。一般复印机可用5年。 还有一种租赁复印机,按印张收 费,但每月有一个最低的占用费,就象 电话或手机的坐机费,你用不用也得交 点钱。这时,纸张耗材都是租赁方提供 的廉价兼容的代用品,只要能保证使 用,勤保养就行。租赁机多为低档机或 二手机,占用资金不多,短时间能收回 投资。

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Participate in RechargExpo Southeast Asia 2011 and Enjoy Government Subsidies

参加RechargExpo Southeast Asia 2011 享受出国参展政府补贴 关于参加印度尼西亚办公耗材展政府资金补贴办法以及申请流程 亚洲再生业消息:参展RechargExpo Southeast Asia 2011,最高可获得3.5万元的政府补贴。

日前,参照国际通行做法,依据《中华人民共和国中小 企业促进法》和《中华人民共和国对外贸易法》规定,由国 务院批准设立了中小企业国际市场开拓资金。中小企业国际 市场开拓资金用于支持中小企业参加境外展会、认证、国际 市场宣传推介、开拓新兴国际市场等活动。 该项政策是一项针对中小企业发展的促进政策,按照 “公开透明、定向使用、科学管理、加强监督”的原则,有 力的支持了中国中小企业开拓国际市场,参与国际竞争,降 低经营风险。 即将于2011年9月举办的中东-东南亚办公耗材展览会 (印尼 雅加达)属于境外展会,参展的中国企业也可以享受 中国政府提供的这一资金补贴。 参展企业在确认参加此展后,及时向当地外经贸部和地 方外经贸主管部门提前提出申请,财政部和地方财政主管部 门负责审核企业“市场开拓资金”预算,在审核通过后负责 资金拨付,并对资金的使用进行监督。 申请方式: 中国打印机、复印机耗材企业,可按照本实施细则所附 的支持内容,向中小企业办公室或地方外经贸部门提出项目 资金计划申请。具体申请时间以各地方中小企业办公室或地 方外经贸部门实际规定为准,但均须在本项目发生前,提前 提出申请。 申请流程: 1. 企业登陆中小企业国际市场开拓资金网站 http://smeimdf.mofcom.gov.cn

2.进行相关注册 3.填写相应基本资料,并申报 参展企业在提出项目资金计划申请时,应提交本单位基 本情况、申请报告、申请项目基本情况(相关网站下载), 并附相关资料。 4.等待审批和拨付 资金拨付 1.市场开拓资金采取事后拨付的 原则,即在项目完成后一个月内,参展 单位向中小企业办公室或地方外经贸部 门提出项目资金拨付申请。 2.申请拨付项目资金时,应提交 以下材料: ①.中小企业国际市场开拓资金 80

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项目资金拨付申请表 (详见网站相关申请附 件); ②.国际市场开拓 活动的项目总结报告, 主要内容包括:费用支 出情况,取得的主要成 绩及存在的问题等; ③.实际发生费用的合法凭证(复印件)。 备注: 一、项目说明 1.以新加坡为中心的东南亚、印度、中东、澳大利亚地 区的2009中东—东南亚影像耗材展览会,符合中国关于中小 企业海外参展的区域范围,可以申请参展费用补贴。东南亚是 新经济体,在全球经济受金融危机冲击较大的情况,企业选择 去新加坡参展将是非常明智的选择。 2.支持内容及标准: 支持内容 企业类别 支持标准(元) 最高限额(元) 展位费 中、西部和东北老工业基地中小企业 20000 40000 其他地区中小企业 15000 35000

① 展位费支持标准按每个企业申请一个标准展位(9 平方米,下同)计算,每增加一个标准展位支持金额增加 10000元,最高不超过3个展位。 ② 如展位费实际支出金额超过 10000元但低于上述标准 的,按实际支出金额支持;市场开拓资金支持比例原则上不 超过支持项目所需金额的50%。 3.对项目计划的审核结果,将通过中小企业网站进行 公示,各参展单位可以网上查询,对于公示结果有疑问,可 向所在地的管理机构进行咨询。企业项目申请,每个项目给 予支持的资金最高不超过30万元人民币;对团体项目申请, 每个项目给予支持的资金最高不超过300万元人民币。 4.本项目资金优先支持新经济体国家和地区的项目计划。 当前形势下,积极占领国际新兴市场,是企业摆脱欧美 地区金融危机所带来的困境的绝佳机会,获得政府财政支持 无疑对相关企业和行业来说是个极佳的机会。 关于开拓新兴国际市场、出国参展补贴等事宜等,请联系: RechargeAsia Magazine Beijing Office: 电话:010-5885-8750 传真:010-5885-8747 宁波对外经贸局电话:0574-87178050 珠海对外经贸局电话:0756-2159875 厦门地区企业,请访问页面: http://smeimdf.mofcom.gov.cn/files/ html/2008/07/21/31233877.html

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MARKETING / 市场动态 RECHARGEasia

An Analysis on the Current Domestic Printer Development

解析国产打印机目前的发展现状分析 如今,中国不仅仅是一个巨大的 世界工厂,为全世界提供各种各样的商 品,而且还是技术创新与革新的基地, 然而在一些行业里,我们所拥有的技术 还并不领先,甚至才刚刚起步,打印机 就是其中之一。过去的几十年中,我们 所使用的打印机,绝大多数是来自外商 的,比如惠普、佳能、三星等品牌,而 只有极少数打印机是真正意义上的国 货,但是所占市场份额极少。这样的局 面也许还要持续很久很久。    何谓国产打印机? 在国产的商品中,有的商品是国外 品牌在中国建厂或者与中国企业合资生 产,有的商品则是由具有自主知识产权 的国内厂商自主研发和生产,作为国人 的我,如果前者与后者的商品相比差不 多,我更愿意看到并且购买后者,我们 抛开是否支持民族企业不谈,如果我们 拥有先进的技术并将其转化为具有竞争 力的商品,这一点就足以打动我。 在世界范围内,无论是激光打印技 术还是喷墨打印技术,从发展初期到现 在,经历了几十年的发展,我们没有核 心技术参与到竞争当中,所形成办公行 业中,基本没有国产激光打印机(截止 到2010年底奔图打印机上市之前),目 前已经形成了以日系、美系、韩系品牌 为主的竞争格局,而且其中品牌数量最 多的来自日本(佳能、爱普生、兄弟、 东芝、京瓷、理光、OKI、柯尼卡美能 达、夏普),美国品牌主要是惠普、施 乐、利盟,而韩国品牌仅有三星一家, 这些品牌在办公设备领域有着自己的特 色。 如果有朋友问:中国有国产打印机 吗?答案当然是肯定的,但是这个肯定 的答复并不是那样的有底气。直到2010 年底,第一台具有自主知识产权的激光 打印机才刚刚诞生,它来自珠海赛纳科 技,一家由联想投资与格之格共同投资 成立的公司,这个真正意义上的国产品 牌第一批上市的打印机中也只有四款单 功能的低端机型。 那么在此之前,国产打印机还有 82

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吗?江欲映美凭借多年为爱普生、西铁 城等品牌代工针式打印机的积累,正在 针打市场中开拓属于国产品牌的市场, 然而与爱普生、OKI相比,品牌知名度 和市场份额仍较低。针打领域还有我们 熟悉的实达也属于国产品牌,不过实达 在外包打印领域有着独特的经营之道。 也许还有朋友会说:联想打印机 也是国产的。这句话并没错,而联想黑 白激光和彩色激光打印设备主要是由兄 弟和利盟为其代工,在此过程中,联想 将消费者的需求转化为能够满足市场需 求的产品,然而生产环节却仍然是由 外商来提供。就在上个月初(2011年5 月5日),联想引进了新型喷墨打印技 术(光墨打印技术或线性喷墨打印技 术),正在迈出新的技术成长步伐,从 而达到技术制胜的目的。 以上就是国产打印机目前的现状, 核心技术实力薄弱,市场份额较低,完 善的产品线来满足中国用户需求仍需时 日。 国产打印机在夹缝中求生存 据IDC预测,中国打印机市场增长 率超过2位数,也就是在10%以上,细 分市场甚至更高,超过了已经成熟的欧 美和其它市场,也是在经济危机之后最 快回暖的市场中增速最快的一个,所有 经营办公设备的厂商都看到了这一点, 齐聚力量,从2010年开始更大的发力中 国市场。 去年年底,富士施乐以梁朝伟作 代言人为契机,推出了全线的SLED打 印产品,而惠普推出“云打印”概念之 后,也马不停蹄的继续商喷、家用照片 一体机和激光产品。作为传统办公设备 供应商的佳能,喷墨产品的持续更新换 代给市场带来一定的冲击,而智简系列 的复合机在市场也具有一定的竞争力。 三星、OKI、兄弟等厂商也没有停下奔 跑的脚步,纷纷亮出自己的优势产品。 在针打领域,爱普生、OKI已经牢 牢把握着市场的走向,随着中国税务及 金融系统的发展,对针式打印机的需求 增长非常大,这也给生产针式打印机的 www.rechargeasia.com

厂商带来更多的利润。江欲映美作为一 家老牌代工厂商,主打自主品牌的产品 无疑是企业快速发展的最佳通路,然而 要想获得与竞争对手同数量级的市场份 额,所面临的压力仍然较大,最终体现 在产品的质量、价格和售后服务等方 面。 在商务文印领域,市场老大仍然是 惠普,三星、佳能、富士施乐、联想等 品牌分割剩余份额,而商务文印市场中 需求最大的仍然是激光打印设备,其中 中低端产品销量较大,而高端机型的单 机利润高。目前奔图携带4款低端单功 能黑白激光打印机进入市场,获得一定 的市场话语权还需要积蓄力量。 从竞争环境来看,世界上大部分 打印机品牌在中国都建有工厂,佳能在 珠海、天津、大连、中山、苏州、深圳 等地均设有工厂(为惠普和佳能组装打 印设备),爱普生工厂在天津,富士 施乐和OKI工厂在深圳,三星工厂在威 海(除了为三星生产打印机之外,还为 惠普、施乐、DELL等品牌组装打印设 备),兄弟工厂在深圳和珠海。同时, 在劳动力相对低廉的国家,各大品牌也 纷纷设立打印机工厂,惠普在新加坡设 有工厂,爱普生在印尼设有工厂,佳能 在泰国设有工厂,等等。以上这些具有 打印机生产能力的工厂不仅仅在为中国 和亚洲其它国家提供打印机设备和耗 材,同时生产的打印设备也供应于世界 其它区域,例如OKI深圳工厂也为欧洲 和美洲供应打印设备。 随着人力成本 的提高,在中国建厂已经不是降低成本 的最佳选择,然而在国内建厂对于中国 市场的物流成本和供货效率是具有一定 优势的。在这样的环境里,国产打印机 也只能在夹缝中求生存。 市场竞争归结于技术实力强弱 作为消费类IT产品,无论是手机还 是数码相机,从来都是技术引领着市场 在前进,对于办公打印设备,是否也是 技术在引领市场呢?表面看,我们在选 择打印机的时候,并不会去关心它的打 印技术到底有多先进,更多的是从


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解析国产打印机目前的发展现状分析

产品的性价比、稳定性及使用成本来出 发的,似乎打印机的技术队市场的影响 并不太大,原因何在呢? 打印机是一类非常复杂的外围设 备,其技术由核心技术和外围技术共同 组成,激光打印技术和喷墨打印技术就 是核心技术,而走纸、墨水、碳粉等技 术就属于外围技术,要知道,世界上掌 握打印核心技术的厂商数量并不多,技 术壁垒非常高,这也是中国多年来没有 核心打印技术的原因之一,这些厂商有 一些共同的特点,他们在精密仪器、机 械结构技术、光学技术、材料技术、控 制技术等方面具有先进的研发能力,佳 能在光学设备、自动化控制的技术是领 先的,爱普生在精密仪器(精工爱普 生)、显示技术领先,京瓷在陶瓷等材 料技术是它的优势,柯尼卡美能达在色 彩和光学上的技术具有深厚的积累,等 等。

所以,对于一个没有强大技术背景 的企业,进入办公设备领域似乎是非常 困难的,即使是前不久联想引进的光墨 打印技术,号称研发了10年,我们才见 到了该技术第一款商品化的打印机,由 此可见核心打印技术研发的困难,没有 技术实力的企业难以在该领域占有一席 之地。 一个品牌能否获得最大的市场份 额,取决于消费者是否认可它的产品, 此过程中,如何满足用户需求和体验是 非常重要的,那么打印机技术能否带给 用户不一样的体验呢?答案是肯定的, 以激光打印技术和LED打印技术来看, 两者都可以用在在商务打印机中,而激 光打印技术更加成熟,市场份额更大, 采用LED打印引擎的产品打印分辨率更 高,工作能耗更低。这就是技术提升用 户体验的一个例子,这样的例子还有很 多很多。也就是说,理论上,如果一个

厂商的打印技术更先进,才有可能获得 更多的用户。 一个没有核心打印技术或者没有 研发能力的企业,是不可能进入该市场 的,竞争从何谈起,打印技术是一个打 印机厂商的立命之本。另外,即使拥有 核心打印技术,而技术研发能力和市场 化的能力,也决定着其产品在市场上的 表现。所以,我们可以认为,打印机市 场竞争应该归于技术实力的竞争。 虽然目前来看,国产打印机品牌 知名度并不高,技术实力还需要时间去 积累,然而我们看到的是一个良好的开 端,激光、喷墨、针打正在通过技术研 发去追赶国外品牌,这一点值得我们肯 定与支持。未来这种尴尬的局面也许还 会持续很久,然而只要前进的步伐不 止,终有一天市场上会出现让用户满意 的国货打印机。

Uncover the Secret to Wireless Android Printing

揭秘Android无线打印 真的没有适合Android系统使用的无线 打印程序? 苹果公司在年初升级IOS4.2后,开 放了AirPrint功能,苹果用户可以通过各 家打印机厂商提供的iPrint软件实现这一 功能。而持有苹果终端的用户,也纷纷 利用自己的苹果产品连接打印机,体验 科技发展带来的全新打印感受。可是, 在苹果用户高兴雀跃的同时,安卓用户 却集体失了声,因为没有任何一个厂家 宣布为Android系统推出iPrint程序,这 不禁让众多热爱Android系统的用户伤 了心。 市场上真的没有类似iPrint程序能 够支持Android系统的软件吗?笔者就 带着这样的疑问,为用户查阅了几大品 牌打印产品的相关资料,看看到底有没 有能够支持Android的打印机程序,让 Android用户也体会一下无线打印的乐 趣。 三星-Samsung MobilePrint for Android

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通过搜索引擎、官方网站及 Android Market,小编搜罗了Android 适用的打印程序。结果,第一个就发 现了三星出品的Samsung MobilePrint 应用程序。Samsung MobilePrint程序 可以安装在Android系统的手机及平板 中,用户只要通过Wi-Fi直接与三星打 印机连接,就可以将相片、PDF文档及 网页打印出来。此外,此程序仅支持 Android2.0以上版本。

连接无缝隙 Samsung MobilePrint程序可以通 过Wi-Fi连接打印机,不需要安装驱 动程序或对网络进行设置。应用程序

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可以通过搭载Android系统的Market 下载到手机上或平板电脑里,安装完 成即可开始进行打印工作。Samsung MobilePrint程序可以自动搜索所在区域 附近的三星打印机信号,应用十分便 捷。

随身打印 Samsung MobilePrint程序为用手 机拍摄带来全新思维,Android用户可 以一次选取多张照片进行打印。 为经常出差的商务用户节省时间, 通过Samsung MobilePrint程序,通过 登录相关航空公司网站,进行Web打 印,便可在登机前拿到电子机票。


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揭秘Android无线打印

惠普- HP ePrint、iPrint for Android

扫描档案 立即传送 Samsung MobilePrint程序,可以 直接接收来自三星一体机的扫描档案, 用户可以在手机、平板上进行编辑。用 户只需使用三星多功能一体机,扫描文 档、图片,就可以传送至手机或平板 上,即可进行浏览。此外,该软件还支 持对扫描图片、文档的画质、格式进行 修改。 不过到目前为止,三星并没有在中 国大陆地区发布多功能一体产品。我们 相信,三星肯定会在不久的将来,将这 一技术普及到三星全系列打印机上,到那 时随时随刻的无线打印将不在是梦想。

相关产品

对于惠普品牌的搜索,小编很轻易 通过Android Market搜索到了HP ePrint service、HP iPrint PDF and HP iPrint Photo for Android三个打印程序。虽然 支持惠普型号的程序众多,但笔者感觉 惠普将PDF及照片打印程序的分开,无 疑为用户制造了使用麻烦。 惠普 HP ePrint service for Android HP ePrint service是惠普针对安 卓系统推出的“云打印”服务端。HP ePrint service程序允许安卓用户连接到 HP云打印中心,远程打印文件,本地 不需要安装打印机程序就可以直接让用 户通过桌面或移动应用程序将文档传送 到支持云打印服务的打印机。该服务仅 限于HP认证的相关型号打印机使用。

惠普打印机型号也没有特别的说明,根 据小编查询的测试型号,只要惠普打印 机支持Wi-Fi的型号基本上都可以支持 改程序进行无线打印,非常方便。HP iPrint PDF and HP iPrint Photo都可以对 选择打印的文件进行简单设置,可以对 尺寸、单双面打印、打印纸类型进行调 整。此外,该程序对于300多页的PDF 文件瞬间打开,十分便捷。

相关产品:

HP ePrint service支持即时拍摄照 片、选择媒体库照片、邮件、WEB页 面、本地文件发送到HP云打印中心, 进行本地打印。此外,该程序还可以通 过GPS查询最近的支持云打印服务的站 点,这对于中国用户现在还是比较超前 的。虽然惠普“云打印”在小编看来是 最接近未来无线打印趋势的桌面打印解 决方案,但是因其刚刚起步,还需要不 断完善,希望在不久的将来,云打印能 够成为我们生活中不可或缺的内容。 惠普 HP iPrint PDF and HP iPrint Photo for Android

截止到今日,惠普云公布支持云打 印的型号为7款,分别为HP OfficeJet Pro 8500A/6500A Plus/7500A,HP Photosamrt C310a/B110a/B210a/ C410d。此外,对于安卓iPrint的打印产 品支持就比较广泛了,只要惠普品牌的 打印产品,支持无线打印功能,都可以 完美兼容iPrint功能。 佳能- Canon Easy- PhotoPrint for Android

三星在中国目前为止只推出了一款 支持WIFI的打印产品,三星ML-1865W 激光打印机。

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HP iPrint PDF and HP iPrint Photo for Android是惠普针对安卓程序推出的 PDF及照片打印程序。该程序如同其他 厂商的iPrint程序一样简单易用,对于

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佳能Canon Easy- PhotoPrint for Android(Canon EPP)免费应用 程序,就是佳能为方便安卓用户使用 Android系统实现无线打印而推出的程 序。只需用户的打印机及安卓设备通过 Wi-Fi连接无线网络,即可使用佳能打 印机直接打印照片,无需经过电脑方 便快捷。该程序可以通过Android


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揭秘Android无线打印

Market下载。此外,该程序只支持 Android1.6以上版本。

印技术,所以在三个品牌中应用最方便 的,目前来说还是佳能品牌。 期待厂商早日推出面向大陆地区的 iPrint程序

步骤三:选择纸张尺寸和类型、完 成版面设定 步骤四:打印输出

打印机与安卓设备连接构架

同时,Canon EPP程序还支持 Android手机即时拍摄,即时打印分 享。 相关产品 打印照片步骤简单 使用安装Canon EPP程序的 Android终端打印照片只需几个选项, 即可轻松完成。包括:选取影响,纸张 尺寸、类型及打印版面设定,便能打印 出储存与Android终端装置内的相片。 步骤一:打开Canon EPP应用程序 步骤二:选取所需要的打印照片

佳能多功能一体机产品,只要支 持Wi-Fi无线打印方式,都可以通过该 程序实现无线打印。由于佳能多功能一 体机,大部分型号都支持Wi-Fi无线打

从网络的相关信息收集来看,各 家厂商支持安卓打印机的程序还都为英 文版,并没有对应的中文版面向大陆用 户推出,这势必对不太习惯英文的用户 制造麻烦。但是,能够知道安卓系统可 以支持无线打印技术,对于广大安卓用 户来说也是一种安慰。我想用户希望安 卓系统支持无线打印不仅仅是针对苹果 系统和苹果用户,更是用户对于这一功 能的现实需求。在国内X00M、联想乐 Pad、EeePad等众多安卓系统的平板相 继上市,未来无线打印将会有更为广阔 的市场,我想没有一家厂商会轻视这样 的机遇。小编也希望更多地厂商能够加 快推新步伐,加快无线打印程序在安卓 系统的应用,让更多的安卓用户也能提 早享受到无线打印带来的便利。

Saving Resources, Printing Companies Start From the "High Consumption of Energy"

节约资源 印刷企业从“高耗能”抓起 在全球能源一片热涨声之下,也给企业带来了重负。企 业经营者进而将管理的重头戏转为了对能源的优化使用,力 求给企业节约成本。节能降耗既是社会可持续发展的需求, 同时也是企业降低成本提高效益的需要。将企业所有‘高耗 能点’找出,一一对应,分别采取相应对策,从而达到节能 降耗最佳效果。 从节约每一度电着手 上海中华印刷有限公司从节电抓起,对轮转、平装车 间的照明用电线路进行全面整改。做到“照明跟机”,控制 照明数量,减少空耗电能,有生产作业的开启照明,没有生 产作业的不开灯。机器与机器之间的所有照明灯都有独立控

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制,减少不必要的照明。粗略统计,按照 5台轮转机24小时 正常生产,机器间隔的照明灯关闭,有大约100盏,以每盏 400W计算,每天节电960度。因为企业领导班子十分重视节 能降耗工作,才有了对印刷车间照明线路进行全面整改的工 程。 北京印刷协会准备联手各印刷企业进行LED节能灯团 购。资料表明,在同等照度下,原本40W的普通灯管,LED 光源只需要18W,有效节能55%以上。根据财政部、国家发 改委日前联合发布的《高效照明产品推广财政补贴资金管理 暂行办法》,大宗用户每只高效照明产品,中央财政按中标 协议供货价格的30%给予补贴。使用LED节能灯是一个发展 方向。

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节约资源,印刷企业从“高耗能”抓起

从水资源循环利用开始

从油墨集中配送开始

印刷企业对于水资源利用很大的。节能降耗尤为重要。 我国大型印刷企业广东鹤山雅图仕印刷有限公司重视水资源 再生利用。该公司在厂区内建有3个污水处理站,近年来累计 投入超过1500万元,污水处理能力达到每日8100吨。此外, 还增设中水回用设施,将回用的中水用于厂区洗地、浇花、 冲厕所等。按照普通人1天约用水0.5吨计算,该公司每月可 节约用水近15万吨。 

印刷企业建立凹印、丝网印等各印刷工序油墨集中配送 中心,可以彻底消除由于各机台自行调整油墨色相、确定油 墨用量带来的巨大浪费,同时也使得生产现场井然有序。 国外印刷设备制造商在开发多种节能降耗方面的技术, 其中就包括供墨系统。如海德堡速霸XL-105+LX平版印刷 机,其供墨系统将印刷准备时间减少一半,浪费减少九成。 海德堡丽彩短墨路应用于52机型,准备时间减少40%,废张 减少90%,产能提高25%。曼罗兰推出的连线自动供墨导控 装置,不需人工取出印张进行色彩分析控制。第一次测量需 连续3个印张,第一次调整在40个印张后见效。高宝将无墨键 短墨路供墨技术应用于74/46/52机型。其数字墨斗系统将用 墨量可减少25%。 “在低碳经济时代,每个印刷企业都应积极参加各种直 接的节能降耗行动。印刷业只有积极探索出路,找到改善办 法,才能占得先机。这既是社会的要求也是企业的责任。”

从改造印刷机加热系统起步 印刷企业“高耗能点”之一是印刷机蒸汽加热系统。改 造为导热油加热系统,从而达到节能减排的效果。陕西金叶 在购进八色轮转凹印机时,在订货时就将加热方式确定为导 热油加热。公司配有60万千卡和120万千卡天然气导热油锅 炉各一台。经测算,使用天然气导热油锅炉加热的运行费用 仅为燃煤蒸汽炉加热锅炉的50%。

How U.S. Online Marketers Use e-mail Marketing

美国网络营销人员如何使用邮件营销 2010年第四季度,252名美国互动 营销从业者参与的Forrester的调查,以 下是4个有趣的结果 1. B2C高于B2B: ·88%的B2C从业者正在使用邮件 营销,10%的B2C从业者计划在2010前 部署 ·71%的B2B从业者正在使用邮件 营销,16%的B2B从业者在未来的12个 月内不打算部署此工具

3. 邮件营销最佳实践的在从业者中接受 度偏低: ·只有三分之一的营销人员,定期 清理邮件地址 ·仅仅22%的营销人员,删除那些 近期从不打开/点击邮件的用户

2. 用于邮件营销的预算不会大幅增加: ·53%的B2C从业者不会增加预算 ·65%的B2B从业者不会增加预算 4. 多数营销人员期望邮件营销更有效: 纵然未来预算不会大幅增加,但是 仍旧有43%的从业者,希望利用最佳实 践,邮件营销更有效果

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A Brief Comment on the Inkjet Printing Market

喷墨打印市场简评 喷墨打印机的主要使用用户是家 庭、人个、小型SOHO办公,以及部门 级的工作组用户,其中前者主要看中的 是喷墨打印机投入低,然后有着少量的 文档输出需求,而后者部门级用户可能 会涉及到普通文档及彩色文档或彩色图 文输出。从最新市场产品的走向来看, 一些单品正在改变人们传统的采购习 惯,而这种变化有时真是希望越多越 好,毕竟带给了我们更多的选择。 单黑爱普生K100降价 开始市场普及 提起喷墨打印机,人们就会习惯 性的去考虑它是能够提供彩色打印的, 但是爱普生偏偏打破人们的这种传统观 念,爱普生K100上市之后,虽然是款 单黑白喷墨打印机,但其提供了真正低 成本可以弥补其不具备彩色打印这一问 题,很好的为中小企业用户提供普通文 档打印需求。从本月市场看来,K100 直降百元,也开始了市场普及之路。

爱普生K100

部门级彩喷的首选机型之一。当然这种 “错”不在佳能,而是其它品牌还没有 以变应变,当低端A3喷墨打印机不再永 远4色,或许这是我们最早的想象。

佳能腾彩PIXMA iX6580 佳能腾彩PIXMA iX6580最高可达 9600dpi打印分辨率,最小1pl墨滴,5 色独立式墨水盒设计,细致呈现逼真色 彩。无论是黑白打印,还是彩色打印, 均可获得高品质的输出效果。配合佳能 独有的混合墨水系统,颜料黑色墨水实 现清晰锐利的文档输出效果,染料彩色 墨水实现自然平滑的图片打印效果,令 您轻松获得优质打印品质。 另外作为一款商用喷墨打印机, 佳能官方还为用户提供了多种商务模板 (Solution Template)可供免费下载,以 便更加方便灵活的使用iX6580进行宣传 海报,广告招贴画,商务手册等打印业 务。 惠普Deskjet 1000的持续给力,已 经盖过佳能iP1180,190元零售价格成

爱普生K100具备的优势首先是成 本,由于随机标配两支超大容量黑色墨 盒T1371,两支共可打印2000页,爱普 生T137墨盒单支售价在120元左右,也 就是说,其官方的单页打印成本在0.12 元,打印成本比激光机原装鼓粉节省 55%。同时K100也表现出较为高较的 打印能力,标配有线网络打印,快速省 墨模式打印速度高达37页/分钟,是同 价位激光打印机的2-3倍。普通模式打 印速度也达到27页/分钟。 精致小巧的腾彩PIXMA iX6580, 是目前市场上体积最为小巧的A3+幅面 打印机之一,而作佳能品牌下新品入门 机型,iX6580依靠5色打印系统,以及 较低的市场售价,似乎成为了设计师、

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为最近时间内最低价喷墨打印机。其实 也正是佳能iP1180最早降入200元以里 销售,惠普才会推出这款Deskjet 1000 以做应对,不过价格虽然降下来了,但 是用户真正购买也真的会明确这样一个 事实。

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惠普Deskjet 1000 因为惠普Deskjet 1000使用HP 802S系列墨水系统,这一黑墨虽然价格 便宜,如黑色单支价格为49元,彩墨单 支79元,但是同时其打印量也被降低了 一半,所以最终的单页成本方面是没有 变化的。不过在某一方面惠普如此的做 法到是值得考虑,对于打印量非常少的 用户,应该有过苦于下次使用时,打印 头已经堵头,而由于墨盒成本被降了一 半,再遇到这种堵头情况,也就不觉得 那么可惜了。


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Why there is No Conclusion to the Law of Infringement? - Review Epson & Print-Rite Patent Dispute

法律没有定论缘何来的侵权? ——爱普生天威专利纠纷评析 2011年1月,爱普生向国家专利局 提出天威的2项“连续供墨”实用新型 专利提出无效申请,3月该申请获得受 理。这起原装耗材厂商与通用耗材厂商 之间的知识产权纠纷引起了广泛关注。 企业申请专利无效,这是正常的法律程 序,才刚提起无效请求,法律还没有做 出定论,无从谈起想象中的侵权问题。

实践中,新型专利的申请程序规定 很松,非常好申请,不需要实审,只要 撰写和登录即可,被授权的实用新型专 利并不一定具备专利法规定的专利性。 只有经过国家专利局进行检索、实审后 出具证明,其权利的稳定性才得到确 定,才能有效起诉他人的侵权。

专利无效:知识产权保护中优胜劣汰的 正常环节

连续供墨系统(CISS)是一种墨盒的 装置技术,该系统装置可降低喷墨打印

随着全球化时代技术与标准优势的 竞争热潮,企业用知识产权法律手段维 护自己的合法利润,成为普遍的商业竞 争策略。专利是生产中科学智慧的高度 结晶,但也必须经受市场的考验和技术 进步的挑战,那些经历了优胜劣汰生存 下来的专利,才是技术文明中最可宝贵 的人类遗产。没有任何一种专利在其申 请之初就理所当然地成为禁脔和不可逾 越的壁垒,它必须经受技术进步对其发 起的正当考验,所以申请专利无效,就 像申请专利一样,二者都是商业竞争中 再正常不过的知识产权保护手段。 根据我国《专利法》规定,发明专 利授权必须经过实质审查,而实用新型 和外观设计的授权仅需要通过初步审查 就可以授权。所以,对实用新型的创造 性要求不太高,而实用性较强,被授予 的专利权有些情况下并不符合我国《专 利法》所规定的实质要件。为了防止无 效的专利权对他人可能出现的不良影 响,我国《专利法》专门规定了无效宣 告程序:自国务院专利行政部门公告授 予专利权之日起,任何单位或者个人认 为该专利权的授予不符合法律规定的, 均有权请求专利复审委员会宣告该专利 权无效。所以,对实用新型专利提出无 效宣告是符合法律规定的正常程序。 在我国,专利无效宣告的案件每年 都达到2000件以上,最近就发生了中 国电信制造商中兴通讯针对爱立信公司 在华申请的专利,以及苹果公司针对诺 基亚公司“触摸屏滚动专利”的无效诉 讼,引起了社会广泛的关注。

机、绘图仪或一体机的打印成本。第一 套连续供墨系统(CISS)出现于上个世纪 90年代中期,由美国EnCad公司安装用 于NovaJet绘图仪,1996年,EnCad开 发公司开始生产带有内置式连续供墨系 统的绘图仪(共两种型号)。此后,连续 供墨系统逐渐完善。现 代的连续供墨系统实际 上仍在采用当时的构造 原理,例如珠海天威的 “连续供墨系统的连接 装置”就是基于对该系 统的改造,并就此技术 申请了实用新型专利。 该专利虽然已是8年前 申请的,但并未经过实 审,没有获得国务院专 利行政部门做出的实用 检索报告,其权利并未 被最终确认稳定性。 这样看来,天威的 实用新型专利还不具备 起诉他人侵权的法定条 件,所以说不存在对其 的侵权问题,此次提出 的专利无效申请,只是 为了突破技术设计改进 的障碍,为将来产品改

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连续供墨产品的历史

进创造法律条件。如果 申请被成功批准,将来 就可以在此基础上进一 步改进技术,申请一个 新的更有技术含量的专 利。专利不是理所当然 www.rechargeasia.com

的壁垒和禁脔,专利必须经受技术进步 的公平考验,申请专利无效是催生含金 量更高的优质专利的必经途径。 亚当斯密的“看不见的手”的规律 同样适用于全球化时代的经济,跨国企 业是超越国界的组织,它不是为某一个 国家谋求狭隘民族利益的工具,只要能 为自己带来更多的利润,跨国企业可能 为母国带来利益,也可能为别国带来利 益。用一种狭隘的民族情绪排斥跨国企 业在本国的发展,是缺乏远见的。在全 球化时代,经济发展需要在不同的市场 适用统一的规则。在知识经济的时代, 只有为所有知识产权提供无差别的法律 保护,才可能吸引更多的资本和财富。


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Continuous Ink Supply System (CISS) Survival at Risk

连续供墨面临生存危机 曾经有人做这样的测试:拿一台以 六色照片打印机,将原装墨盒、兼容墨 盒和连续供墨系统放在一块进行打印成 本的对比,在同等使用条件下,使用原 装墨盒打印单张照片的成本为10元;兼 容墨盒打印单张照片的成本为2.5元;而 采用连续供墨,打印一张照片的成本仅 为0.5元。 10元比0.5元,相差20倍的差距, 以至于连续供墨系统如此多的争议但使 用的人依然不在少数。这不仅是用户遇 到的鱼和熊掌的兼容问题,同时,对于 原装厂商而言,也是一个严肃的生存问 题。要利润,要和连供PK;要降价,利 润又要受影响。在这种两难的煎熬中, 原装厂商备受打击。 2011年,爱普生率先做出了回击, 其旗下的新款喷墨打印机L101大墨仓打 印机采用了类似连续供墨系统的装置, 瞬间将成本从用户的仰视,降到了原装 耗材有史以来的最低点--仅0.01元。至 此,原装彻底宣布全面反击。 大墨仓 降低了耗材成本 俗话说,有图有真相。这里虽然没 图,但一样能告诉你关于L101的真相。 可以说,爱普生此举真正是以彼之 道还施彼身。同样的外挂设计,同样的 大容量墨盒,简直就是加强版的连续供 墨。爱普生L101通过外挂大容量墨仓 的设计方式,在不提高墨水售价的基础 上,将墨仓容量由传统墨盒的6-8ml, 提升至现在的70ml,并且使用染料墨水 来替换颜料墨水。L101墨水瓶的单支售 价为60元,可打印4000页左右,单页 成本只有1分钱,这不仅是原装耗材中 单张成本最低的,也是整个耗材界(包 括兼容和连续供墨)最低的。 为了让大家更直观的了解L101, 引入一组数据:根据IT168标准评测样 张对爱普生L101进行墨仓容量,全部 使用“文本”模式进行灰度打印。爱普 生L101单支黑色墨仓共输出了4853页 黑白文档,计算单页打印成本只有1分 钱,是目前已知的原装耗材成本最低的 机型。对于一般的用户来说,由于日常 96

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的使用中无法达到测试中的高强度连续 输出,因此在冲洗喷嘴方面消耗一定的 墨水,最终的打印量将会低于这个数 值。 这也就是说,如果用户使用爱普生 L101使用的时间越长,每天打印的页 数越多,那么用户省下来的钱就越多。 这一点,和过去使用喷墨打印机时间越 长,耗材成本越高完全相反。 反观连续供墨 前途未卜 过去使用连续供墨系统,其原因 非常简单,那就是原装耗材的单张成本 太高。原装厂商每年需要在墨水技术和 打印技术上投入相当大的研发费用,这 些费用都需要算到墨盒的售价中,再加 上墨盒本身的制造成本,有的甚至还有 打印头的制造成本,这些因素综合导致 原装墨盒整体价格偏高。但是大墨仓打 印机出现之后,连续供墨的优势完全丧 失。甚至在横向对比中,连续供墨的劣 势还非常明显。 改装连供必然会对机身结构造成一 定的影响,仓盖合不拢,墨车受到管线 牵制等等。使用连供打印一段时间后, 也会出现各种各样的状况,主要表现在 漏墨、不进墨、堵头等问题,影响正常 使用。 改装之后的连续供墨系统需要改 装墨盒,不仅要在墨盒上钻一个洞来保 证墨水的灌冲,而且还因为墨盒的改装 需要再墨盒上附加其他装置。这样的改 装不仅破坏了墨盒的密封性,严重影响 了墨盒墨水的质量,而且改装的墨盒还 因为附加装置严重影响了字车的正常走 动。严重的情况下,缺乏密封的墨盒会 产生大量沉淀堵塞打印头,而字车的正 常走动被破坏则会导致字车无法正常复 位,而无法复位自然无法进行打印。 过去,用户是因为耗材成本低廉才 选择的连续供墨,现在,当成本优势不 再的时候,连续供墨系统在制造上的劣 势就完全显现出来。 此消彼长,连续供墨可以说已 经退 无可退。造成这种结局的,应该说是国 内喷墨耗材品牌的短视造成。自己本身 www.rechargeasia.com

在打印头技术上的缺失和迟钝导致自己 节节败退,缺乏技术革新导致自己总是 不时 的受到被清剿的厄运,难道,这一 切还不能引起国内耗财界的反思么? 连续供墨系统都是国内厂商生产, 其原理是用一根导管将墨水瓶 和墨盒连 接,并且不断向墨盒中提供墨水。这样 的设计中不仅完全没有额外的附加成产 成本,而且也没有打印头或者是墨盒本 身这样的生产成本,所以购买成本自然 很低。使用连续供墨系统只需要购买墨 水,但目前只有国内厂商生产这种单独 灌装的墨水。相比血统高贵的原装是、 墨水,这些野八路班子的灌装的墨水自 然便宜。 但这种便宜是需要代价的。 从技术角度来看,用一根导管将 墨水瓶和墨盒连接,并且不断向墨盒中 提供墨水,这样的设计存在明显的使用 隐患。首先是墨水源源不断的向墨盒填 充,这样的操作完全没有考虑墨盒超负 荷运装的客观因素。墨盒中墨水是依靠 其中的海绵来储存的, 这些海绵并不是 永久性物质,而是有使用寿命的限制。 远远不断的灌装墨水很容易加速海绵的 失效,海绵失效的直接后果就是墨水的 溢出。一旦出现这种情况,不要说正常 的使用,就连打印机都有被烧毁的危 险。 而且目前市场中连供墨水品牌鱼龙 混杂,很难保证墨水打印的质量。多数 情况下,采用灌装墨水打印出来的图片 存在打印图案偏色,颜色发暗、缺色等 情况。更由于劣质的墨水还容易腐蚀打 印头,而维修一套打印头足够用户买几 套墨盒。


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Epson Releases R2000 Photo Printers

爱普生推出R2000专业照片打印机 近日,爱普生(中国)推出了针对 影像与广告设计行业的A3+幅面专业照 片打印机Epson Stylus Photo R2000。 该打印机继承了上代机型Epson Stylus Photo R1900超广色域、高精分辨率的 输出质量,并增加了很多时尚、易用的 设计元素。

更加真实的色彩还原效果,在表现人物 肤色、自然风光时更加饱满艳丽,也可 让呈现的每张照片都具有更加光滑的过 渡、更小的颗粒感以及更好地解决“同 色异谱”现象,从而达到最佳成像效 果。 Epson Stylus Photo R2000使用的

Epson Stylus Photo R2000 A3+幅面专业照片打印机 新增加的以太网口与Wifi无线打印 方式配合USB2.0打印接口、PictBridge 技术,可让用户轻松实现单机、联网或 使用相机和数码伴侣直接打印的同时, 更可通过智能手机、各种平板电脑进行 无线打印输出;同样使用8色“世纪虹 彩亮光2代”颜料墨水,但墨盒容量却 比上代机型多出了1.5倍,同时在墨盒 中增加了“墨水搅拌功能”;更让专业 人士感到惊喜的是其打印驱动与最专业 的大幅面打印机采用同样界面,操作更 加专业。这些新设计、新功能都旨在提 高产品的易用性与专业性,最终提升专 业用户的应用体验。 全新的 A3+幅 面专业照 片打印机 Epson Stylus Photo R2000依然使用 爱普生独有的微压电打印头,配合爱 普生智能墨滴变换技术(VSDT)精确 控制墨滴的大小,可以达到1.5微微升 超精微墨滴,打印数码照片能够达到 5760dpi优化分辨率,输出锐度增强图 像细节极佳。8色“世纪虹彩亮光2代” 颜料墨水色域宽广,使用独特的橙色墨 水与LUT技术1不仅可使打印作品获得

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墨盒容量有了很大的提升,是Epson Stylus Photo R1900墨盒容量的1.5倍, 可以有效减少用户在使用中更换墨盒的 频率,提高用户的工作效率,同时,新 墨盒设计了墨水搅拌功能以防止墨水沉 淀,可以更好地保持打印品质的一致 性。Epson Stylus Photo R2000在打印 速度方面也有提升,输出高精度A4照片

只需61秒。 在打印连接性上,PictBridge可以 让数码伴侣与数码相机直接连接Epson Stylus Photo R2000进行打印。除了新 增加的网络打印口外,Epson Stylus Photo R2000还为移动当道的今天特别 设计了无线网络打印功能。用户可以从 智能手机以及平板电脑等设备通过Wifi 直接打印。 与上代机型一样,Epson Stylus Photo R2000具有多介质输出的功能, 支持光泽纸、粗面纸、美术纸和厚纸打 印,并支持卷纸打印。此外,还可支持 CD、DVD盘面打印。 注:LUT技术:由爱普生独立开 发,基于爱普生与美国罗彻斯特理工学 院孟塞尔颜色实验室的联合研究成果。 该技术运用高精度的算法,自动优化墨 量数据,以确保打印机呈现的每张照片 都具有更加光滑的过渡、更小的颗粒感 以及更广的色域范围,从而达到最佳成 像效果。同时可以解决行业中比较棘手 的 “同色异谱”现象,也得到了进一步 的改善。

Epson Stylus Photo R2000 A3+幅面专业照片打印机应用模式

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OKI Recently Released 5 New LED Printer

OKI发布5款新LED打印机 2011年5月24日,OKI日冲商业 (北京)有限公司(以下简称OKI公 司)在北京发布了五款LED打印机 产品,包括两款A4黑白LED打印机 B411dn、B431dn,以及三款A4彩 色LED打印机C310dn、C330dn、 C530dn,这五款产品均定位于中小型 工作组商用办公,能为普通办公用户以 及金融、电信、制造、流通等行业用户 提供更多的选择,新品采用新一代LED 打印头,体积更加小巧,同时功能和性 能方面得到进一步加强,标配自动双面 打印功能和网络功能, OKI公司副总经理小谷清先生出席 了本次发布会,据他介绍,这是OKI在 2011财年第一次发布新产品,其中三 款A4彩色LED打印机采用了OKI新一代 LED技术,在保持了OKI打印机一贯的 高品质基础上,使打印机的体积又缩小 了很多,用户使用更加便捷,具有很强 的市场竞争力,很值得经销商和用户关 注。

OKI发布5款新LED打印机:纤薄小巧 速度惊人 C310dn/C330dn/C530dn三款A4 彩色LED打印机采用了新一代LED打印 头,将整机高度缩小到24cm,纤薄小 巧,用户无需起身便能轻松完成纸张、 墨粉更换等工作,更适合桌面办公用户 使用,使得日常办公使用更加得心应 手。

OKI C310dn/C330dn/C530dn彩色LED 打印机

与此同时,C310dn/C330dn/ C530dn采用4色一体型感光鼓设计,配 合内置型双面打印单元的应用,保证了 产品在体积方面的优势及外观的简洁。 在产品外观设计取得突破的前提 下,C310dn/C330dn/C530dn的打印 速度、能耗等优势同样得到了很好的 保障。C310dn/C330dn彩色打印22页/ 分钟,黑白打印24页/分钟,C530dn的 彩色和黑白打印速度则分别达到了26 页/分钟和30页/分钟,大幅提高工作效 率,即使时间紧迫的打印任务也可轻松 完成。 另外C310dn/C330dn分辨率可达 600×1200dpi,而C530dn图像增强模 式下分辨率可达2400dpi,标配PS3打 印语言,保证图像解析效果,能够满足 各种行业对打印品质的更高要求。同 时,三款产品均可支持1320.8mm长纸 的打印,满足用户条幅、成册文件封皮 等更多需求。 在产品配置方面,C310dn/ C330dn/C530dn配置250页标准纸盒, 还可选配第二纸盒,最大纸张容量可达 880页。C530dn还可选配256 / 512MB 内存、16G SD卡,以拓展更多增值特 性。 新一代LED技术的应用,使 C310dn/C330dn/C530dn的打印过程更 为节能环保,同时采用Intelligent Click Print技术,当打印机进入节能模式后, 在进行1-2页少数纸张打印时,打印机 会检测出打印张数,自动控制定影的 温度。不仅可以缩短打印机唤醒的时 间,并可以将唤醒时最大节省20%的耗 电量。另外,C530dn采用OKI独创的 “Green ASIC”芯片,在睡眠模式下可 实现1.1w以下的耗电量。 众所周知,通常状况下,彩色打 印机一旦缺少一种墨粉便停止工作。而 在实际使用过程中,C310dn/C330dn/ C530dn即使彩粉用完,只要在驱动上 设定“黑白打印”,即可将彩色打印轻 松转为黑白打印,可以正常进行黑白文 件的打印,保证工作流畅不间断。为 了满足用户的大批量的输出需求,OKI

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还为C530dn配备了5000页的高容量墨 粉。 OKI B411dn/B431dn是两款A4黑 白LED打印机,定位于小型工作组的文 本、图表的输出,“效率”是这类用户 的第一关注要素,而B411dn/B431dn高 效的性能成为在市场竞争中利器。

OKI B411dn/B431dn黑白LED打印机 B411dn/B431dn采用LED成像 技术,打印速度分别可达到33ppm和 38ppm,尤其是B431dn每分钟38页的 打印速度也刷新了同类产品中的新的纪 录。首页输出时间均少于5秒,同样属 于业界领先水平。B411dn/B431dn配置 高速处理器和大内存可确保快速处理复 杂文件,保证办公效率。

OKI B411dn/B431dn黑白LED打印机 B411dn的打印分辨率为 600×2400dpi,而B431dn则可实现真 正的1200×1200dpi物理分辨率,文 档输出文字清晰、明确,图像也更加 细致精美。B411dn/B431dn最大支持 160gsm厚纸,1320.8长纸等多介质尺 寸和类型纸张,由此可以为用户提供更 多的应用。 RECHARGEasia

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OKI发布5款新LED打印机

打印机配置方面,B411dn/B431dn 标配自动双面打印单元和网卡,并口、 USB接口等,以及2行16字符LCD控制 面板,可随时监控打印机和耗材状态。 B411dn/B431dn的整机价格和耗材 单页成本在同类产品中都是最低的,同 时耗材采用鼓粉分离设计,配合墨粉节 省模式,可大幅降低办公成本。 基于LED技术,B411dn/B431dn在 节能环保方面同样表现出色。B411dn/ B431dn在省电模式下耗电仅为7W,待 机时噪音低至30分贝以下,而且打印过 程无臭氧产生,更加绿色健康。 多项大奖实至名归 本次在中国上市的五款产品分别在

美国、日本、意大利获得多项大奖,凭 借先进的技术和优秀的性能,分别获得 “最优秀高性能彩色打印机奖”、“ 最 优秀高性能黑白打印机奖”、“ 2010 年设计大奖”以及“高科技环保产品 奖”。 在 美 国 国 际 独 立 测 评 机 构 BERTL2010年秋季BERTL'S BEST最高 荣誉奖的评选活动中,OKI公司的A4 彩色LED打印机“C530”和“C330” 两个机型获得最优秀高性能彩色打印 机奖;A4黑白LED打印机“B431”和 “B411”获得最优秀高性能黑白打印 机奖。 2010年5月开始在日本销售的小 型高速彩色LED打印机C530dn近日

荣获日本2010年设计大奖。获奖产品 C530dn不仅符合商务打印要求,具备 环保性能,而且不受潮流左右,备受 青睐,完美融合办公环境。同时,具备 卓越的操作性和维修性,有利于促进用 户的创作活动和提高业务效率。此次获 奖,是审议委员会对其设计理念的高度 认可。 在意大利共和国的环境财团评选的 2010年高科技环保奖中荣获“高科技 环保产品奖”。OKI公司凭借自身独有 的LED打印技术提高产品环保性能,彩 色LED打印机C300系列、C500系列、 C800系列、黑白LED打印机B400系 列。

Lenovo Released New 2011 Light Ink Printing Strategy

联想发布2011光墨打印战略新品 日前,联想在北京万豪酒店举行了 主题为《为你,为未来》的2011联想打 印机策略暨新品发布会,推出具有颠覆 性意义新品国内首款打印速度达60PPM 的光墨彩色打印机,同时还发布了疾 风、睿智双系列低碳打印机新品,其中 光墨打印机在打印速度上不仅超越以前 的产品,而且超越了市场上的所有打印 机产品,而激光打印设备新品在性能上 再次提升了一个档次。

联想打印机为你为未来新品发布会 本次发布会上,联想集团副总裁中 国区总经理陈旭东、 联想商用事业部 打印业务总经理牟震、Memjet公司首席 执行官Len Lauer,还有联想的合作伙 伴、行业用户代表共聚一堂,见证联想 打印机20年奋斗历程,分享联想创新的 商业模式,在未来,打印机市场将进入 一个新的时代。 联想打印过去20年 从1991年到2011年,经过20年的 100

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市场磨练,联想打印机市场占有率已稳 居中国第二位。联想集团副总裁,中国 区总经理陈旭东在致辞中表示:20年 来,联想始终引领着中国打印产业的发 展方向。与此同时,联想打印业务已迅速 成长为联想整个产业架构的重要组成部 分,与PC、乐PHONE、乐PAD等产品 一起,为用户提供了互联网时代完整的 应用体验;未来中国的打印市场潜力巨 大,联想打印业务将有着更广阔的发展 空间。联想集团将继续为联想打印机的 长远发展提供更多的资源投入和平台, 助力联想打印业务的快速成长。未来, 联想打印业务将继续与PC、大客户等 业务携手共进,共同为用户带来更多提 高办公效率、提升生活品质的产品!联 想打印设计及定义产品的能力和强大的 战略整合能力奠定了联想打印机今天的 地位。

20年来,联想打印敏锐把握市场脉 搏,对市场和用户的需求精准把握,并 充分发展自身设计、定义产品的能力, 不断优化产品设计,生产出真正适合消 费者的产品,为用户提供更有价值的产 品和应用。从第一台中文激光打印机到 中国第一台5000元激光打印机,从中国 第一台“不卡纸”打印机到创造多功能 一体机,从每分钟4页到每分钟22页的 新纪录,20年来联想打印机不懈进取, 不断降低打印成本,提升办公效率,赢 得消费者的信赖。联想与打印产业的重 要厂商兄弟、施乐、利盟建立了长期、 稳定的战略合作伙伴关系,能够快速的 为消费者提供设计和定义的产品;联想 打印可以协同公司的其他业务,为消费 者提供全面的的IT应用⋯⋯联想打印机 具有强大的整合渠道能力,拥有打印、 OA、PC多种渠道,深入1-6级城市; 联想具有完善的服务整合能力,为消费 者提供最全面、及时、贴身的个性化服 务。 联想发布全新商业模式

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联想商用事业部打印业务总经理牟 震表示,2011年联想将推动全新的商业 模式—“设计+营销微笑曲线模式”: 即在产业价值链中,向价值最丰厚的区


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域集中,抓微笑曲线的两端,打印机的 设计和营销,也就是一边加强打印机的 定义和设计研发创造智慧增值,一边加 强客户导向的营销与服务,从而实现厂 商和消费者价值的最大化。 在设计层面,联想将致力于为中国 消费者设计和定制全线光墨产品线:由 于市场上对于彩色打印机有很多误解, 其实彩色打印机完全可以达到和黑白打 印机一样的效率,一样的打印成本。所 以,联想打印机未来重要的一项工作就 是彩色、双面打印机在市场上的普及; 另外,未来联想将根据用户需求,拓展 从打印机到多功能一体机的光墨产品 线;而根据不同客户的需求,联想也将 考虑从桌面拓展到工作组和印刷产业, 从高到低布局全线产品。 而在营销层面,联想将朝着整合 产业链资源,变革产业模式的方向而努 力。不仅和Memjet合作,建立开放协 作新格局,更将开展光墨耗材Refill的 营销模式, 减少客户的彩色打印成本。 同时利用强大的整合渠道能力,T/R模 式的双重优势,进一步完善服务整合能 力,并协同联想集团的其他业务,比如 PC、乐Phone等业务为消费者提供全面 的的IT应用。 当今封闭式的打印产业模式,企业 各自为政,无法共享整个产业的优势技 术,阻碍了技术的发展、产业的进步。 联想与打印产业核心的企业具有良好的 合作关系和经验,联合众多厂商,分享 更为领先的技术,形成更为开放的产业 模式,为消费者提供系列产品。微笑曲 线模式的意义首先在于建立开放、协作 的新格局,促进打印产业的进步,使费 者不必再支付昂贵的代价;其次高附加 价值的产品方向与服务,才能有高获利 的潜力,方能确保企业的永续经营,为 消费者提供更好的服务。

足消费者未来的需求,并实现绿色可持 续发展,成为打印技术突破的关键。联 想“光墨打印机”的出现将突破这一瓶 颈,创造新的打印品类,颠覆现有市场 格局,开启商用打印的新时代。

疾风睿智双面长寿一级节能

联想新品集体亮相 联想RJ600N光墨彩色打印机无疑 将成为彩色打印机发展史上具有里程 碑意义的产品。联想RJ600N光墨彩色 打印机面向中端办公用户,可以实现 60PPM的黑白彩色同速打印,可以说是 目前最快的桌面办公打印设备。最高打 印分辨率可以实现1600 x 1600 DPI, 为用户呈现最真实的打印色彩,领先的 打印技术及创新的供墨方式,使得联想 RJ600N光墨彩色打印机黑白单张打印 成本仅为¥0.1-0.15/页, 彩色打印成 本仅为¥0.3-0.5/页,助力用户最大幅 度压缩成本。250密闭页纸盒+1页手动 进纸器,在保证大容量供纸的同时,更 有效防止纸张受潮,污染,从而减少因 外界原因导致的卡纸现象;125页出纸 托盘确保大数量打印作业流畅完成。 方便的USB接口以及标配网络连接,可 以方便实现打印机的空间共享。联想 RJ600N光墨彩色打印机正是万千彩打 用户追求的集高质高速低成本于一身的 理想彩色打印设备。

60PPM联想光墨RJ600N颠覆市场格局 联想始终保持着对消费者需求的 高度关注。通过一系列市场调研发现, 当下消费者需要的是高速/ 彩色/低成本 的打印机,而现有的喷墨打印技术和激 光打印技术已经出现发展瓶颈;各自劣 势难以突破,如何结合各自的优势,满

文印的需求所在,联想RJ600N光墨彩 色打印机集出色性能与超低成本与一 身,无疑将带给用户更快更多彩且更实 惠的打印体验。更为重要的是,为了确 保打印质量,联想RJ600N光墨彩色打 印机使用Refill墨盒技术,通过特殊的加 墨单元进行供墨,这将完全改变现有的 耗材营销模式,不仅使得耗材更换更加 方便,更实现了产品的低碳环保。

联想光墨打印机PK喷墨与激光打印机 联想RJ600N光墨彩色打印机的优 势在于低成本高性能,这正是现代商务

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联想不仅从产业高度通盘布局, 更从产品设计角度急用户所急,想用户 所想。联想最新发布的疾风、睿智系列 新品,就是联想从低碳打印机角度出发 的经典之作。通过一系列的低碳设计, 从而实现新品集双面打印,超长寿命和 达标一级能耗三大特点于一身,可谓是 联想低碳技术的集大成者,每一款产品 的每一个细节,都深深蕴含着联想对用 户、对技术、产品、应用和服务深刻的 理解和前瞻性的思路。更蕴含着联想对 “低碳打印”的思考与践行!

联想新品发布会落下帷幕 此次联想重点发力双面打印市场, 在睿智系列新品上全面增加双面功能, 覆盖单功能和多功能产品线,普及双面 打印机,助力用户打印成本更低!为了 确保全线新产品的皮实稳定与安全可 靠,此次发布的所有新品全部通过整机 全寿命测试,为客户提供高质量打印保 障; 优化走纸通道设计,全面降低卡纸 率全封闭纸盒,防止灰尘和液体溅入优 化的大直径双搓纸辊设计,搓纸效率更 高;高强度塑料与金属铁板铆合机架, 更加稳固和耐冲击电源板铁板密封包 裹,保障打印安全。不仅如此,联想打 印机新品更全面以政府即将出台的《打 印机、传真机能效限定值及能效等级》 标准为新品的出厂达标标准,全部 RECHARGEasia

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联想发布2011光墨打印战略新品

新品均达到一级能效,为用户确保绿色 办公环境。 以定位于有双面需求的个人用 户、SOHO办公及小型企业用户的代 表机型LJ2600D为例, 26ppm高速输 出速度,可全面提升办公效率;标配 自动双面单元,优化用户办公成本; 首页输出小于8.5秒,快速响应,减 少等待时间,让您的打印瞬间完成; 2400x600dpi物理分辨率,高质量图文 输出标配250页大容量纸盒,不仅减少 维护时间,更有效避免由于外界潮湿、 污染而造成的卡纸;优化的直通纸道设 计,支持多种类型纸张独特的后出纸

口设计,不仅可以更快捷的清理内部 纸屑,即使厚达280g的纸张也无需担 忧;全面支持海报、多合一、小册子 打印等功能,轻松操作,方便快捷; 支持多种操作系统,Window2000/XP/ Vista/7, Mac OS, Linux全部支持,无论 安装什么系统,都不用再为驱动发愁。 LJ2600D具有出色的节省成本与绿色环 保特点:0.9瓦超低休眠功耗,节省电 能消耗;12000页长寿命硒鼓+分离墨 粉设计,不仅让初始购买成本更低更实 惠,更能有效降低后续耗材使用成本; 独特的产品工业设计和联想全程绿色成 产过程,以及科学的物流方案,最大限

度降低对能源及社会资源的浪费。 领先技术,创新产品,全新商业 模式,正是联想打印机对“为你,为未 来”这一品牌精神的思考与践行,为 你—未来联想打印将逐渐覆盖从消费到 大行业的产品线和综合应用服务,丰富 自身产品线,满足不同客户的应用需 求;为未来—联想打印将继续研究代表 未来发展方向的技术和产品,引领打印 产业的新技术和新格局,助力用户更高 效、更低碳的打印,成就用户,引领未 来。

Three Major Brands Competes in Color Inkjet Market

三大品牌竞争彩喷一体机市场 彩色喷墨一体机的市场发展已经日趋成熟,爱普生、惠 普、佳能三大品牌厂商在不断提高产品的竞争力,无论是在 输出速度、成像质量、产品易用性,还是其它更多的特色功 能方面,各显其能,我们分析他们各自的优势,提供大家参 考。 爱普生StylusPhotoTX800FW 爱普生StylusPhotoTX800FW是一款适合家庭使用的照 片一体机。通体黑色,银白色的EPSON标志尤为显眼,进 纸器、光盘托架重新设计,容量更大。简便的操控性和强大 功能,被称为“光影魔方”,夺得工业设计界奥斯卡美誉的 2009年度IF大奖。 在性能:多功能喷墨一体机具有打印、复印、扫描、传 真四大功能,光盘打印、插卡打印、无线打印等功能,能全 方位解决用户的需求。新一代智能墨滴变换系统的引入,有 效地缩短了墨水的喷射间隔,打印一张A6的照片仅需10秒, 经济模式彩色文本打印速度更可达40页/分。该机复印速度 为38页/分钟,扫描分辨率高达2400dpi。由于采用了爱普生 Claria世纪真彩照片墨,色域宽广,画面层次丰富、耐光性、 抗氧化性更强。通过内置的魔板功能,在不连接电脑的情 况,对照片可进行个性化处理。 惠普PhotosmartC309a 惠普PhotosmartC309a是一款以照片打印和高质量图文 混排输出的多功能彩色喷墨一体机。通体白色,配备一块2.4 英寸彩色屏幕,可以自由调整角度,方便浏览照片和菜单选 择。 性能:该机同时具备打印、传真、扫描及复印等诸多功 能。全新5色双墨滴SPT打印系统,通过1.3微微升和5微微

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升大小不同的两种墨滴互补。仅需17秒即可输出4×6英寸的 照片,打印、复印速度高达每分钟33页(黑白)/32页(彩 色),光学扫描为4800dpi的分辨率,传真功能可脱机使用, 内置的64MB空间可存储90页传真,过滤功能还可轻松阻截 垃圾传真。惠普PhotosmartC309a标配自动双面打印单元, 节省50%的纸张和工作空间,内置蓝牙和无线网络,可以通 过手机、笔记本等无线设备上直接打印,在家中使用尤其方 便。 耗材:该机采用全新的惠普Vivera862系列5色独立分体 墨盒组,安装简单,用完一色换一色,既节约又科学。 佳能PIXMAMP545 佳能PIXMAMP545相比前2款产品,定位相对要低一点, 但功能依然全面,集文档打印、照片打印、彩色复印、扫描 等多种功能于一身,完全能够满足用户在办公和照片输出方 面的需求。 性能:PIXMAMP545具备佳能独一无二的FINE打印技 术,最高打印分辨率达到9600×2400dpi。高密度打印头拥 有多达2368个微小的喷嘴,能实现最小1微微升,2微微升以 及5微微升三种墨滴。新开发的单程双向打印技术,打印头 移动一次即可完成一行的打印,大幅提高打印速度,A4黑白 文本最快打印速度约为每分种26页,彩色输出最快达到每分 钟17页,而打印一张标准6寸照片,只需要41秒。复印上, PIXMAMP545的表现同样出色,复印A4普通纸彩色文件只需 约31秒。由于拥有佳能独到的DCG先进复印技术,连同混合 墨水系统和图文分离技术,该机还能够自动识别出复印稿的 信息,并分离出文字与图像,分别用相应的墨水进行输出, 确保复印稿件完美效果。 耗材:该机仍然采用5色分体式墨盒设计,搭配此次佳

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能宣称的全新的色彩系统ChromaLife100+,不仅使色彩更逼 真,保存时间更长,还在一定程度上降低了使用成本。 佳能腾彩PIXMAMP638 佳能PIXMAMP638选用银色和黑色搭配,2.5英寸彩色液 晶显示屏为折叠设计,在关闭状态下,可以盖住控制面板, 使整机浑然一体。 性能:佳能PIXMAMP638仍然采用了FINE打印技术,打 印分辨率高达9600×2400dpi,单程双向打印技术的引入, 确保高速度高品质完成打印作业,A4彩色文档打印速度达到 21页/分钟,复印速度为24页/分钟(黑白)、19页/分钟(彩 色),4×6英寸无边距照片打印仅需20秒。全新的自动扫描

功能,分辨率高达4800×9600dpi。在打印方式上,除了能 与电脑连接外,还可以直连数码相机,或通过红外、多合一 读卡器进行打印。 耗材:佳能PIXMAMP638采用5色独立墨水盒设计,应用 了佳能新开发的墨水及墨水系统ChromaLife100+,能够确保 输出的照片在多样的环境中得到更稳定的色彩,更持久的色 彩保存。新墨水还能带来更广阔色彩空间,令红色输出更饱 和,黑色输出更自然。 三大品牌的彩色喷墨一体机以其各自的优势,不断适 应市场的发展需求,都可以说是不错的选择,当优劣已尽了 解,按需索求。

Beijing Laser Conference Held in Recognition of Outstanding Dealer

北京莱盛召优秀经销商表彰大会 日前,北京莱盛高新技术有限公 司在北京温都水城召开了部分优秀经销 商表彰大会。来自全国各地的经销商代 表近200人会聚一堂,欢乐、兴奋、自 信、祥合,这是一埸承前启后,鼓舞人 心的大会。 总经理石磊致开幕词。他首先代表 莱盛公司、河北莱盛工厂向各位远道而 来的代理商表示衷心的感谢!他说,莱 盛公司17年发展见证了耗材之路的艰 辛,也证实了优质的服务,降低打印成 本是通用耗材必经之路,这一切的成功 离不开代理商们的努力,没有你们也就 没有通用耗材的今天。他还表示:莱盛 公司会继续给予代理商优惠政策以及技 术上的支持、指导,使你们安心工作, 也使用户放心,这是我的承诺。 副总经理杜海泳致欢迎词。他说, 莱盛3年前乔迁之喜,代表了莱盛的发 展,我向大家提前预约,20年后莱盛会 办得更好! 市场部经理袁冰做了近2年耗材市 场分析。他说:2009年世界的经济危 机,使中国2010年办公行业发展呈现 了新的特点。激光耗材增长21%,未来 5年,复合增长会达9.1%。北京莱盛近 3年中,市场加大了投入,每年以30% 的速度增长,在华东、华南区域已占有 60%的市场份额,这使我们进一步坚定 了兼容耗材的发展方向。 通用耗材的低成本、高品质已渗透

到政采市场,2009年北京莱盛成立了光 标服务中心,以此种模式,为代理商挖 掘了新的创收增长点,也为公司的发展 上了一个新的台阶。 会议上主要领导的精彩演讲,引 来了经销商们阵阵兴奋的掌声。杭州、 江苏、无锡、乌鲁木齐、邯郸经销商代 表,针对莱盛近2年的长远规划、新产 品开发趋势、彩色粉的色差技术差距、 数码产品的新技术、政采市场新动向等 方面提出了疑问,总经理石磊、市场部 经理袁冰、研发中心的技术员肖东平 一一进行了诚恳解答。湖北宜昌代表在 会议上提出,莱盛公司发展得越来越 好,在组建新分厂时,是否未来考虑选 择湖北宜昌。 石磊总经理对于代理商的希望表 示感谢!莱盛近几年产品的销售经营不 低于30%增长,新 产品的研发节节高 生,目前工厂700 名员工,14个车 间,已供不应求, 购置新土地,建立 新厂房是目前的计 划日程,也在进行 之中,三期的建设 在原厂址的30公里 范围内。湖北宜昌 是个好地方,三峡 大坝电子丰富,莱

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盛如果有投资计划,要首选宜昌。山东 大学文学与社会传播学院的郑奕讲师在 会议期间向所有与会人员进行了主题为 《财富100训练》的市场营销培训。 晚宴上,莱盛公司向优秀代理商颁 发了奖杯及奖品。 之后,莱盛高新技术有限公司还安 排经销商们参观了保定的莱盛工厂。建 立了9年的工厂依然给大家留下了深刻 的印象。车间墙壁上贴着“每天进步一 点点,安全生产,警钟长鸣,做事做到 位”;“什么是不简单,把简单的事情 天天做好就是不简单,什么是不容易, 把容易的事情认真做好就是不容易”。 正是这种精细的管理精神,成为了莱盛 优质产品可靠的质量保证的前提。

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Apply New Technology to Ink-jet Printing

喷墨打印新技术新应用 辽宁精化有限公司王相军 曾几何时,原厂商在想方设法地如何在墨盒结构上做文 章,阻止refill,或者在芯片技术上阻止再填充。而兼容厂商 顺应了用户的需求,也响应了环保的号召,因此再生越来越 受到市场的追捧,用户的欢迎。填充墨盒、连续供墨系统真 正成为了打印机的伴侣。 而如今,新的喷墨技术革命又推动了喷墨打印市场的发 展,原厂商也适势而变。 Epson L101/201墨仓式打印机的推出,有人竟然发出如 此惊叹“走连供的路,让连供无路可走”,真是这样吗?目 前其推出了L101和L201两款打印机,算是试水之作,而没 有一次性的将外挂墨仓的设计方式推广到其他产品中,如同 EC-01,另辟销售渠道,实际上,L101和ME33的差距仅在 于外挂墨仓和内部走线,初期成本相差很大,目前尚不是完 全抛弃耗材盈利的模式的最好时机,而是要分连供市场一杯 羹。至于其何时推出6色墨仓式打印机,市场上会再次惊起千 层浪。70ml每瓶的原厂散装墨水的上市,是否也给兼容墨水 厂敲响了警钟。墨水不单纯是拼价格的时代,如今客户有了 高质量墨水的选择,真正体验到高质量墨水与低质廉价墨水 的性能差异,最终用户就会有了高质量墨水需求的诉求,而 不是经销商推荐什么墨水,客户只能用什么墨水的时候了。 高质量的兼容墨水的价格与廉价的低质量墨水相差不大,却 与散装的原厂墨水相比具有很好的性价比,这时候,是不是 更要提升墨水品质,而不是一味低质低价呢?原厂散装墨水 的上市,大胆的预测,一定会冲击兼容墨水市场,淘汰落后 的厂家。再看看memjet极速打印机的上市,低质量的兼容墨 水会去分一杯羹吗? 喷墨打印市场,已不是三国割据的时代,Memjet极速打 印机掀起了新的喷墨技术时代。联想彩色光墨打印机RJ600N 是一款融合了喷墨和激光的优势技术,可以实现60PPM的黑 白彩色同速打印,可以说是目前最快的桌面办公打印设备。 更重要的是其使用了Refill墨盒技术,实现了之前注墨功能的 承诺。一个单独的彩色墨盒的容量为50ml,简直就是个小连 续供墨系统。它采用了和纸张类型一样宽度的喷头,组合喷 头组成了 A4 尺寸的长度的喷嘴阵列,这些喷嘴可以组合在 一起,称为1600X1600 的英寸组合,这些细小的喷嘴可以 喷出一公升的百亿分之一的墨滴,这么小的喷嘴和墨滴是必 须的。因为它能够帮助打印的照片在小于 1 秒钟内就彻底干 透。国产兼容墨水会来分一杯羹吗? 不管是爱普生的原装连供系统,还是联想的Refill墨盒技 术,我们都看到了原装耗材商们在对打印机供墨结构作出的 改变,注墨方式的设计,或将改变传统的耗材营销模式,大 容量和连续的墨盒,是适应市场需求的产物。那么兼容耗材 厂商应该怎么做呢? 新技术带来了划时代的喷墨革命。真正体现在市场层面

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上,还是需要拓展应用需求。 爱普生推出了其基于新一代T引擎技术的业界首款黑白商 务喷墨打印新品——黑白喷墨打印机Epson K100、K200,在 一些区域称为workforce K101,K301,直指桌面型黑白激光打 印机,以“省成本、更绿色”的突出优势,为中小企业用户 黑白文档打印提供了更好的桌面办公绿色打印解决方案新选 择,旨在全面满足企业用户办公打印需求的同时,引领“绿 色打印”新潮流。其采用的是黑色颜料墨水,相信,一些兼 容墨水厂商已经做好了准备。 Epson推出的wt7910这款产品,据说是全球第一台采用 白色颜料墨水的喷墨打印机。其开发的针对包装打样市场首 款高品质白色颜料墨水,以优异的环保特性,有效减少了包 装打样对于环境的影响。解决了在透明胶片上数码打样的难 题。不像溶剂墨水盒UV墨水,水性墨水基本没有特殊气味, 并且在使用时不会对人体健康产生威胁。水性墨水被打印在 胶片上干燥很快,不需要另外加热。白色颜料墨水的微粒由 中空的树脂颗粒形成,能够散射光线,是墨水视觉上呈现白 色。 诺日士NORITSU D701扩印机,冲击激光数码冲印市 场,这也是喷墨机拓展新领域的努力之举。HP的Z2100, 5100在影楼彩扩方面的应用已是深得摄影行家的喜爱。 在今年4月份的Rechina打印耗材展,很多兼容墨水厂商 推出的铜版纸墨水,更是将喷墨在印刷制版方面的应用炒作 的沸沸扬扬,显示出国产兼容墨水不再是跟随原厂其后,具 有创新进取精神,逐步跨入引领行业新应用的时代。 数码印花墨水、热转印墨水、隐形墨水、喷码机墨水、 标签印刷墨水、导电墨水、不导电墨水等等,喷墨打印的市 场应用面层出不穷,兼容墨水厂家不再仅是“兼容”厂家, 可以选择的路还有很多。喷墨打印市场依然生机盎然。

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Cartridge Developer Theory and Its Various Components Impact Printing Result

硒鼓显影原理及硒鼓各配件对打印效果的影响 作者: 蓝惊涛/Cherry Lancy 感光鼓组件,简称硒鼓,以惠普佳 能系列为例,包括如下组成部分: 1.胶件 2.磁辊 3.充电辊 4.刮刀(含鼓刮和磁刮) 5.鼓芯 6.碳粉 7.芯片(部分型号无此项) 硒鼓显影的过程和原理大致如下: 以HP CANON 为例。 电脑将电子信号传输给打印机主 板,打印机主板将该电子信号转化为光 电子信号再传递给打印机激光器。激光 器将获取的光信号投射到硒鼓的感光鼓 芯上。当粉仓的粉在硒鼓转动时被搅粉 棒搅动后被磁辊吸附,磁辊通过电磁感 应形成磁场和电磁信号,使粉颗粒带上 相应电荷。当出粉刀将碳粉颗粒刮出均 匀适量的一层,被刮出的带电荷的碳粉 颗粒经过鼓芯表面时被感光部分的相反 电荷吸附形成光电感应碳粉层。需要显 影的文字和图片信号通过附着在鼓芯感 光部分表面的碳粉颗粒转印在纸张上, 当纸张通过鼓芯表面时,充电辊会释放 电荷,消除之前鼓芯表面所吸附的碳粉 颗粒的电荷,从而使碳粉颗粒脱离鼓芯 表面转印到纸张上。纸张通过硒鼓之后 进入定影单元。定影完成后,电脑传递 给打印机的电信号被成功转化为物理信 号--文字展现在用户面前了。 这个过程看起来很复杂,但在实 际打印过程中,是在很短的时间内完成 的,在短短的几秒钟时间里,打印机完 成了从显影到定影的整个过程,速度越 快的打印机这个过程时间越短,相应的 对各个配件的要求也越高。

样的胶件耐用,可再生次数多。如果使 用的再生料过多,则容易破损,造成漏 粉,或螺丝发丝,其他硒鼓配件不容易 附着,引起其他配件的脱离和损坏。 胶件的优劣除了由材料的好坏来决 定外,其他小附件的质量也一样会存在 一定程度的影响。弹簧的力度,双面胶 的粘性,清洁刮片的材质和软硬度都存 在不可忽视的影响。虽然这些小附件一 般是胶件厂家外购的,但同样是会影响 到胶件的总体质量水平的。 在导电性和绝缘性方面做得不符合 产品质量标准的胶件,还会出现显影不 良,如打印样张一侧底灰的现象,一侧 显影偏淡的现象,都可能与胶件有直接 或间接的关系。 二、磁辊 磁辊是由铝套和磁芯两个主要部件 组成的,有些磁辊还有弹簧头。 磁辊还有一个重要附件是护套。一 般胶件厂家是随胶件配齐的。 在硒鼓的实际装配过程中,会发现

武汉好普硒鼓精密制造有限公司 在低温低湿的自然条件下,比较容易出 现底灰。 这是因为低温低湿条件下更容易产 生静电吸附,在同样的电荷强度下,低 温低湿的自然条件会造成实际的碳粉吸 附量增多,同时在显影时容易引起碳粉 颗粒与空气中的电荷产生交互影响。 磁辊最核心的部件是磁芯,磁芯在 通电时会产生磁场,从而把碳粉颗粒吸 附到铝套表面,进而转移到鼓芯上。如 果磁芯质量不合格,就可能会出现底灰 或打印偏淡。磁芯产生的磁场过强,出 粉率就偏高,容易产生底灰,或废粉率 畸高。磁芯产生的磁场过弱,就会出现 出粉率偏低,打印色浅。 铝套是磁辊的另一个重要部件, 铝套的优劣取决于铝套表面的光滑度和 涂层的均匀度。铝套表面光滑度不够就 会影响涂层的均匀度,从而造成表面碳 粉吸附的不均匀,进而影响打印效果和 质量,一般表现为打印样稿颜色深浅不 均。 护套的作用是使磁辊和鼓芯之

一、 胶件 胶件是所有配件的载体,所以胶件 的作用是最基础的。胶件的好坏不仅决 定硒鼓的寿命和可再生周期,对显影效 果也有潜在的影响。 首先,好的胶件使用的再生料少, 胶壳耐压抗摔,螺丝不容易拧发丝。这 www.rechargeasia.com

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硒鼓显影原理及硒鼓各配件对打印效果的影响

间产生一定的间隙。这个间隙就是使碳 粉颗粒附着在鼓芯表面不过多也不过 少。间隙过大,碳粉附着量少,表现在 打印效果上就会色浅;间隙过小,碳粉 附着量大,表现在打印效果上就偏深或 出现底灰。 三、充电辊 充电辊顾名思义,是起到给鼓芯充 电的作用。充电辊通过充放电促使鼓芯 发生光电感应和释放电荷。 硒鼓在打印机里是显影单元,显 影的过程是通过电荷的相互作用来完成 的,任何一点细微的误差都有可能影响 打印效果。 充电辊的阻值有一定的区间范围, 原装充电辊的区间范围一般比较大,能 适应高低温和高低湿的各种工作环境。 充电辊由三部分组成:铁芯、发泡 材料、表面涂层材料。 常见的充电辊瑕疵一般有如下几 种: 偏离、 针孔、污染。 偏离与发泡材料有关。发泡材料附 着在铁芯上,在打印过程中,连续高速 运转一段时间,若附着力不够,就会产 生离心力,从而就会出现表面材料向某 一个方向偏离的现象。 针孔和污染与表面涂层材料的质地 有关,也表现在阻值的变化上。 一般来 说,阻值偏低,产生的电流就会偏大, 就有击穿鼓芯的风险。阻值偏大,产生 的电流偏小,鼓芯充电不够,打印就会 色浅。 四、刮刀 刮刀分出粉刀和清洁刮刀两种。出 粉刀也被称为磁辊刮刀或小刮刀。清洁 刮刀也被称为鼓芯刮刀或大刮刀。 出粉刀装在粉仓的磁辊下面,所起 的作用是使碳粉均匀适量地附着于鼓芯 表面。 清洁刀装在废粉仓的鼓芯下面,所 起的作用是收回鼓芯表面残余部分的碳 粉。 刮刀由两部分组成,一部分是金属 板,另一部分是聚氨酯材料。 金属板主要是起固定的作用,聚氨

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酯材料起刮粉和清洁的作用。 刮刀的质量优劣与聚氨酯材料有直 接的关系。过软的材料不耐用,时间久 了会变形。清洁刮刀变形了就不能起到 完全清洁的作用,出粉刀变形了就会漏 粉。过硬的材料会伤害磁辊和鼓芯。只 有软硬适中才能达到最佳效果。 五、鼓芯 鼓芯应该是硒鼓里面最核心的部 件,鼓芯显影的效果直接影响打印质 量。 鼓芯主要由铝管层,镀膜层和齿 轮组成。镀膜感光材料是鼓芯的核心技 术。 感光材料镀膜的质量优劣决定鼓 芯显影的效果好坏。镀膜好的,感光性 好,打印黑度和灰度适中。镀膜材料不 好,技术不成熟的,过度感光,鼓芯寿 命短,容易击穿;感光度不够,打印会 色浅。 齿轮装配也影响硒鼓的显影效果, 如果鼓芯齿轮装配有偏差,鼓芯的显影 轨迹就会发生偏离。打印样张某一侧表 现为周期性色浅的现象,如果不是胶件 的原因造成,一般都不能排除鼓芯齿轮 装配的问题。 六、碳粉 碳粉是硒鼓所有组成部分里最重要 的。 碳粉是显影的材料。显影的效果, 印张数,废粉率,都主要由碳粉本身来 决定。 质量好的碳粉黑度适中,层次感 强,灰度变化均匀,印张多,废粉率 低,气味小,易定影。 有一个对碳粉品质评价的误区,一 般会认为黑度好的碳粉就是质量高的。 这是不准确的。评价碳粉的质量高低, 是有多种参数的集中评断。 一般颗粒粗的碳粉黑度反而比颗 粒细的要高,但是废粉率会升高,印张 数自然会减少,而且层次感和灰度会降 低。同时为了增加黑度会增大某些成分 的添加比例,定影时气味会比较大。有 些熔点会升高进而增加定影的难度。

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七、芯片 芯片一般不会影响显影效果。芯片 只是起到计数的作用。 不过在HP和佳能的彩色激光打印 机上,芯片会对激光器的校正存在潜 在影响。比如HP2600系列出现套色不 准,某些情况下可以通过更换芯片来解 决。 硒鼓是由多个部件和材料组成的显 影单元,打印效果的优劣排除定影的因 素外,是由所有部件的匹配来完成的。 出现某种不良显影效果时,会有一种或 多种可能。但是基本的判断方法和规律 还是有的,因为每个部件和材料在显影 过程中所起的作用是不同的。 联系方式: 武汉市洪山区珞瑜路127号武汉电脑大 世界10038C 武汉好普硒鼓精密制造有限公司 蓝惊涛 电话:027-87653778 传真:027-87160193 手机:13657273413 E-MAIL:hopolan@163.com MSN:hopolan@hotmail.com

Note:

If you have any questio n ab ou t th e re ma nu fa ctu rin g technology or if you have oth er pu zz les yo u ne ed to so lve , yo u ma y co nt ac t Re ch ar ge Asia Maga zine for m ore he lp. We als o we lco me yo u to sh ar e yo ur ex pe rie nc e an d remanufacturin g tips.

如果您有任何关于 再生方面的技 术问题,您可以联系我 们,获得帮 助。我们也将非常 高兴的与您一 起分享您关于打印 耗材再生方面 的经验和心得。 Email: news@r echarg

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北京耗材联盟组织健身活动 Beijing Consumable Alliance Organizes Fitness Activities 北京耗材联盟是由北方区域的耗材客户自愿组织的一 个互助团体,其宗旨:为从事耗材业的客户提供技术交流、 请行业的专家指导解决从业中的一些困惑、请有影响力的优 秀公司老板交流成功的经验,达到相互帮助,共同提高的目 的。为使北京区域从事耗材的企业得到更快的成长,尽快打 开北方区域市场,我们推动了各项有利的活动。 为支持北京耗材联盟的工作,亚洲再生业为其提供了共 赢平台: 1.参加北京耗材联盟的企业在亚洲再生业杂志上做广 告、参加展会给予优惠价格。 2.每年由亚洲再生业为其北京耗材联盟客户,赠送一本 《中国办公耗材实用技术精选》。 3.北京耗材联盟每周组织一次健身活动,在中央党校北 门体育活动中心。 北京耗材联盟为耗材事业发展,积极组织各项活动,让 我们共同努力做好自己的事业。

施乐推出 智能手机安全打印方案 Xerox Introduces Smart Phone Printing Solutions 施乐公司今天公布了一个全新的安全移动打印解决方案, 人们可以直接在智能手机中控制办公室的打印机和身旁的打 印机,而演示文稿等商业数据则保存在智能手机上,这种解 决方案解决了找不到打印机和生怕数据泄漏的尴尬。据IDC公 司研究,9亿员工曾有在办公室外工作的经历,2013年,全球 35%,美国75%的雇员将在办公室外工作,这些员工的打印安 全问题将成为世界性难题。 施乐是如何完成安全打印的?原理很简单,用户将需要打 印的文档通过电子邮件发送到一个安全服务器,之后用户会被 反馈一个安全码,使他们能够从可用的施乐打印机中通过“移 动打印”选项输入安全码来实现远程的打印,数据不会出现在 打印方的电脑上。 目前这种新的印刷方案支持Microsoft Word等文档,并提 供打印预览,修改布局等。

亚太地区成全球最大油墨产地 Asia-Pacific Region becomes the World's Largest Ink Production Base

2014年管理印刷服务市场 将增至255亿美元 Managed Print Services (MPS) Market will Increase to 25.5 Billion U.S. Dollars in 2014 据美国赢船公司最新调查显示,全球管理印刷服务 (MPS) 市场将迎来新的增长机会,市场规模将从 2009 年的 123 亿 美元增长到 2014 年的 255 亿美元。这份调查报告显示,所 有地区的管理印刷服务都将取得两位数的增长,从区域上来 看,美国和西欧市场与世界上其他地方截然不同,有着较快 的发展速度 ; 发展中地区如亚太地区、中东欧、非洲和拉丁美 洲的市场则潜力可观,其中亚太地区的增长潜力最大,年均 复合增长率将达到 18%。 赢船公司管理印刷服务咨询部门的总经理兰迪·达祖说 : “几乎每一个设备制造商都希望借助管理印刷服务扩展业务, 而在不远的将来,他们对这方面的投资将继续加大。”

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亚太地区印刷包装市场始终保持着较高的增长速度,即 使同样受到了经济衰退的影响,这一地区的恢复速度显然也 快于欧美地区。亚太地区印刷业的发展主要得益于出口市场 的稳定和一些国家国内市场的快速增长,中国和印度是该地 区最强大的经济体。伴随着如此高的增长速度,亚太地区已 成为世界上最大的印刷油墨产地。 中国和东南亚市场强势反弹 随着全球经济的复苏,油墨制造业在去年取得了一定的 增长。据了解,除了日本和大洋洲以外,其他亚太地区的油 墨市场表现可谓是令人“惊艳”,他们对包装油墨的需求很大, 新闻和出版油墨在该地区的销售状况也非常好,但增长势头 没有包装油墨强。 区域而言,日本和大洋洲对包装油墨的需求并不大,而 且随着书刊、杂志和报纸印量的减少,新闻和出版油墨的市 场规模也在不断缩水。与此同时,中国和东南亚对胶印油墨 的需求却出现反弹,特别是中国,随着上海世博会的举办, 胶印油墨、凹印油墨以及环保油墨的销量均出现了大幅增长, 并将这种增长势头扩展到了整个亚太地区。喷墨材料的市场 需求在去年下半年有所减小,但在韩国市场却出人意料地取 得了增长。此外,食品包装业成为了软包装凹印油墨的最大 客户。 受松香、树脂、颜料、油、钛等原材料涨价的影响,亚 太地区在 2010 年分两次提高了油墨的价格,一次提高了 5%, 一次提高了 10%。受此影响,尽管印度的一些油墨制造商取 得了营业收入的增长,但盈利率均出现了下降。

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OKI智能集成技术 助力针式打印机

我国首个绿色创意印刷园区 获重要进展

OKI Dot Matrix Printer Intelligent Power Integration Technologies

Good Progress Made to Develop First Green Innovations in Printing In the Park

日前,全球知名的商用打印解决方案提供商OKI公司正式 宣布,旗下所有80列窄行针式打印机产品全部通过了“智能 集成技术SoC(System on Chip)”升级,升级后的新品为 ML3200C、ML2500C、ML5200F、ML5500F、ML5500FS、 ML7000F、ML7500F、ML7700F等产品,同时发布了第 一款“SoC”化平台下的新品136列宽行通用针式打印机 ML8550CL。有业内人士分析,OKI在20多年前早于其他品 牌率先将票据 打印机引进中 国,OKI针式打 印机的此次升 级很可能会再 次树立新的行 业标准,市场 发展前景值得 关注。

作为国家新闻出版总署与上海市的部市合作项目“上海 金山国家绿色创意印刷示范园区项目”,近日,新闻出版总署 出版产品质量监督检测中心上海分中心暨上海绿色认证检测 中心,在上海市金山工业区揭牌,标志着上海印刷产业的认 证检测公共服务平台搭建完成。 2010 年 8 月,经国家新闻出版总署批准,全国首个国家 绿色创意印刷示范园区在上海成立,不但可为落户园区企业 提供更加专业、公正的质量认证和第三方检测服务,同时还 将承担上海及长三角地区印刷类相关产品的技术咨询、检测 和认证服务。 据了解,该中心实验室面积 1600 平方米,拥有印刷材 料实验室、印刷质量实验室和印刷环保实验室。主要承担行 业日常生产、耗材、设备、产品的环保性鉴定和对企业进行 环保体系教育培训,形成企业自主检测与部门依法监管相结 合的环保质量保障网络,为印刷企业和具备绿色环保生产需 求的企业提供“全覆盖、全网络、全天候、全品种”的服务, 提高行业的环保水平,加快实现绿色印刷的步伐,并计划用 5 年时间,建成国内一流,国际认可的印刷产品、印刷材料以 及相关产品的测试研发中心。 该检测中心将对国家采购、教材、儿童读物等出版产品 执行强制绿色标准。他说,实施印刷业环保绿色认证机制, 可以促进印刷产业的结构调整,引导印刷企业的技术升级, 从而推动中国由世界印刷大国向印刷强国迈进。 绿色印刷是上海未来印刷业发展的主攻方向,新闻出版 总署出版产品质量监督检测中心上海分中心暨上海绿色认证 检测中心的建立,为“十二五”期间上海建成绿色印刷体系 奠定了重要基础,这也将加快了中国发展高端印刷的步伐。

OKI ML8550CL针式打印机 所谓“智能集成技术SoC”系统芯片指的是在单个芯片 上集成一个完整的系统,对所有或部分必要的电子电路进行 整合的技术。OKI这次Soc化设计,用一个性能强大的芯片完 成了对处理器、存储器及部分外围电路的整合、大大提高产 品的集成度。

中央单位打印机需集中采购 Central Unit Printers Supply Needs a Centralized Procurement 根据《京华时报》报道,从 7 月 1 日起,中央单位采购 的台式计算机和打印机,原则上全部纳入今年批量集中采购 试点范围。财政部昨天下发通知要求,各中央单位要严格执 行批量集中采购的有关规定,对超标准采购及规避批量采购 行为等,应按中共中央办公厅、国务院办公厅通知要求追究 责任人责任。 中央单位应通过中国政府采购网“政府采购信息统计及 计划管理系统“(www.ccgp.gov.cn) 按月报送批量采购计划。 批量采购计划具体包括基本配置、数量、服务期限、付款方式、 配送地点、送货时间、联系人与联系电话等信息。集中采购 机构根据批量采购计划按月组织批量集中采购,于 30 个工作 日内完成采购组织活动,并在中国政府采购网公布采购结果。 因时间紧急等特殊原因,不能参加批量集中采购的,各 中央单位报经主管部门同意后,可以从协议供货渠道采购。 主管部门应建立紧急采购或特殊需求采购内部审核管理制度, 要将协议供货渠道采购的台式计算机和打印机数量控制在本 部门上年同类采购品目总数的 10% 以内。

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富美2011财年第一季度市场 运营与管理会议成功召开

维也纳大学公布 世界最小的3D打印机

FuMei Holds Market Operation and Management Meeting for the First Quarter of Fiscal Year 2011

University of Vienna Announces World's Smallest 3D Printers

日前,富美科技有限公司隆重召开2011财年第一季度市 场运营与管理会议,公司总裁、副总裁邵光锦、总裁助理李方 毅、财务总监韩云亮等高层领导出席,会议由市场运营中心总 监刘伟主持。 首先,针对新财年第一季度“以回收做销售”策略的执 行情况和全国各区域的市场运营情况,部分办事处总经理作为 代表进行发言。其中北京、长沙、济南、西安、哈尔滨、合肥 等办事处总经理还分别从大客户的开发与维护、渠道分销服务 商的管理、用户端多样化培训等方面的成功案例做了精彩分 享。 之后,市场运营中心总监刘伟作《富美科技市场运营中 心第一季度工作报告》。报告指出,“富美直通车”的上线, 尤其是“合格旧硒鼓交易中心”启用以来,“硒鼓终生循环” 业务模式的内涵外延有了重大提升与扩展。“硒鼓终生循环” 不再是“一支硒鼓”、“一个服务商”、“一个用户”的“循 环”,而是在全国范围内的“大循环”。服务商销售方式与业 务操作空间随之获得重大突破,自身优势与长处得到了充分发 挥。 会议强调,新思维,新条件,新突破。富美已经创造了一个 能够让更多与硒鼓循环有关的人,都能进来,都能发挥优势、 赚钱的条件,大家只要充分将自己思维转换到位,因地制宜地 利用好这些条件,发挥出自身的优势,就一定能够实现业务的 快速突破。

喜欢科幻片的朋友应该用听说过“快速成型”技术,很 多人都以“3D打印机”来称呼使用这类技术的产品,但这种 称呼并不准确。3D打印机只是一类实现三维物体制造的产 品,而快速成型只是该类产品中一小部分产品使用的一种技 术。其工作原理使通过软件进行建模,形成需要的3D立体资 料,通过特殊的技术输出成为立体的物质,由于这类产品成 本昂贵,且处于发展阶段,各方面技术还不太成熟,因此只 局限应用于工业设计或玩具设计工厂中。其实这类产品如果 发展成熟后,对于家庭用户也有较高的应用价值。而此前也 有很多厂商宣称要让这类产品进入到家庭市场,但产品体积 过于庞大、价格过高制约了这一设想。

该款3D打印机的发明者Markus Hatzenbichler和Klaus Stadlmann 今日维也纳大学发布了一款新型的快速成型机种,该产 品最大亮点就是其体积较小,产品总重也仅为1.5公斤,预 估售价1300欧元。这比其它采用类似技术的产品要更具性价 比,且更利于家庭的使用。而从外观判断,这款产品顶多只 能输出戒指、耳环等尺寸较小的物品。这可能对于一些喜欢 设计并制作饰品的淘宝店主比较合适,从自己设计到制作出 来,将是一种别样的享受。 该产品使用原本柔软的树枝材质按设计图将物品堆叠成 型,通过LED等光廖旭照射使之硬化,周而复始从而堆叠出 3D物件。如果这类产品能应用于医疗卫生行业,在动一场需 要植入外界物质的手术时,医生可一边扫描患者的原型一边 制作,可能会让患者更快恢复。

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天威重拳打击 苏州假冒仿造产品

四家通用耗材中标 中央国家机关政采项目

Print Rite Cracks Down Hard on Fake and Counterfeit Products in Suzhou

Four Supplies Companies Win Bid of Central Government Procurements Items

日前,天威在苏州市电脑打印耗材市场上同时成功打击 了两宗假冒仿造“天威”产品事件。根据相关资料显示,目前 在打印耗材市场上,假冒伪劣产品占据三成以上的市场份额, 这不仅严重扰乱了市场秩序,还给消费者造成了不必要的经济 损失。 就在今年4月上旬,珠海天威泛凌贸易有限公司在苏州 市的电脑打印耗材市场上发现一款某品牌硒鼓,该产品上擅 自使用了商标权利人的注册商标“PRO-ECO”及“PRINTRITE”,而其外包装装潢与天威硒鼓的外包装装潢基本相 同,侵犯了商标权利人及珠海天威泛凌贸易有限公司的有关权 利。据悉,涉案人员朱某是从深圳市某打印机耗材厂购进一批 裸硒鼓后,自行印刷与天威外包装盒近似的某品牌包装盒,然 后包装上市进行销售,企图鱼目混珠欺骗消费者。 在相关部门周密调查、监控取得证据后,天威联合苏州 市高新区(虎丘)工商局狮山分局、相城区工商局经检大队等 有关部门分别对高新区赛格电子数码广场和相城区欧亚数码城 的两家销售假冒天威硒鼓的店铺进行查处,现场共查获假冒 天威品牌硒鼓167支、墨水175瓶。天威透过此次专项打假行 动,有力地震慑和打击销售假冒天威产品的商户,规范了市场 秩序,维护和保障了消费者的合法权益。

6月1日,中央国家机关2011年度打印耗材集中采购项 目发布中标公告,经评标委员会综合评审,珠海天威飞马打 印耗材有限公司、珠海赛纳科技有限公司、富美科技有限公 司、北京莱盛高新技术有限公司等四家通用耗材企业中标。 此次央采中标不仅意味着通用耗材将在中央国家机关各组成 部门及其直属机构的耗材采购项目中与国外原装厂商同台竞 技,更标志着中国最高级别的行政机关对国产通用耗材的信 任和支持!

珠海市质监局 捣毁一耗材制假窝点 Zhuhai Municipal Quality Supervision Bureau Destroys Counterfeiting Supplies Hideout 近日,珠海市质监局根据群众举报,联合公安部门成功 捣毁一耗材制假窝点,现场查获假冒爱普生、富士等品牌的墨 盒、硒鼓近5000个,涉案货值40多万元。 该窝点位于香洲区南屏镇一出租屋内,面积约50平方 米,具有一定的隐蔽性。经过摸查踩点和缜密部署,执法人员 在制假人员违法作业时对该窝点进行突击检查,现场查获假冒 爱普生牌墨盒4600个,假冒富士牌硒鼓134个,涉案货值40多 万元。执法人员依法对假冒耗材、标识及包装物、制假工具等 全部予以扣押,并刑事拘留4名制假人员。 目前该案在进一步调查处理中。

打印管理服务市场 在中国发展迅速 Managed Print Services (MPS) Market has Developed Rapidly in China 和以往大伙都在闷声卖打印机不同,2011年已经逐渐成 为打印市场较为活跃的一年。当然活跃并不是指大家推出新 品,而是说今年大家都在忙收购。在打印管理服务市场的收 购方面,惠普公司收购了Printelligence,而施乐公司则在近 一年来去年收购了八家公司,其中包括一些文印管理公司和 咨询公司。而利盟则在2010年收购了电子内容管理(ECM)空 间的后起之秀Perceptive软件公司,我们现在可以看到不少创 新的应用成分进入到了利盟的产品之中。 当然,这种模式在中国的前景是否广阔?目前我依然持 有保留态度。不是说中国的企业不适用于文印管理服务,事 实上,不少大型国企或者外资企业已经购买了这些服务为自 己的企业提高生产力。但在我国占据总量较多的依然是中小 企业,我们从市场占有率的百分比上来看,文印管理服务依 然有着很长的路要走。而且中国的人力成本要比欧美国家要 低廉许多,用采购成本更高的机器去代替人进行管理,对于 采购者和决策者来说不是一件划算的事情,而选择文印管理 服务虽然可以在表面上避开这个弊端,但从实质上来看,成 本依然摊在里面。 在基本的文印管理层面,企业只需要能够有效地优化客 户的打印、复印、传真序列和管理,以确保他们留在这个最 佳状态。这当然不是一件易事,它需要对客户的目标,打印 环境,和最终用户需求的深入了解。然而,打印机的厂商和 经销商对这些都已经越来越熟悉,现在的不接受和低占有率 未必代表着今后也是如此。在未来的几年,中小企业用户依 然不见得能接受文印管理服务的概念,但中小企业中的一部 分会成长为大型企业,这些大型企业才是文印管理服务在中 国最主要的服务对象。看来文印管理服务的普及率,也算是 经济形势一个晴雨表。

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