And the rest is history?
Pretty much! It’s been almost 10 years now. There were definitely a lot more moving parts than we anticipated. It was a learning process. Even now we are always learning and trying new things. Sitting down with each customer and learning about their lifestyle, their needs and wants, and then working together to come up with the right solution is so rewarding. Sometimes the process can seem a bit haphazard, but it always comes together beautifully in the end. Seeing the look on a customer’s face when they step into their new bathroom — that never gets old!
What’s the best thing about owning a Re-Bath franchise?
For us, it’s a family business. Two of our sons work with me. One is an installer and the other handles all the ordering. And one of my daughters-inlaw is our photographer. She goes out on day one to take a “before” picture and again when the project is completed to take the “after” shot. After ten years, I’m finally ready to start working my way out, and turning the business over to my sons. I have five new daughters-in-law, nine new grandbabies and more on the way, so life just gets busier — and better!
Sounds like you have your hands full! What has been your favorite project so far?
One of the first remodels we did is memorable for me. It was a complete remodel — everything but the floor. As a new owner, and being new to the industry, it was a bit intimidating, but Rod, who owns the Re-Bath in Battle Creek, was so helpful. We learned a great deal during that project, and also discovered how tight the network of Re-Bath owners is. So many people were willing to jump in and help us be successful. It really is an incredible network of professionals all dedicated to helping homeowners get a beautiful, functional bathroom they’ll be able to enjoy for years to come.
Bathroom design inspiration by Re-Bath.