Express conducts regular lunch and learns that are open not only to their clients, but also to other local and WNC businesses. Decision makers attend and discuss pertinent topics, many times suggested by the Express team members who may be hearing things that cross business lines. Business leaders have an opportunity to ask questions, engage in discussions, compare notes and basically talk to each other.
NC for some time now. The growth has been substantial and the opportunities numerous.
Express is a hands-on business. According to Gary, “We never send anyone to work unless our team member has been there.” It’s their belief that they need to feel the place, breathe the air, really understand what the role is, so they know who can do it best.
While Friday Staffing and Express are competitive, they are also collaborative and complement each other well. While their focus is different, together they support the WNC job market and the companies looking for the right employees. This is a perfect example of how the FBF provides networking opportunities and a chance to connect with others in similar businesses.
In the past 10 years, Express has conducted 12,430 interviews, filled 19,463 jobs, put 5,567 different people to work, and placed 1,675 different people in permanent positions. As family-owned businesses, both Friday Staffing and Express are members of the UNC Asheville Family Business Forum (FBF). Membership in this organization provides access to other family businesses in WNC and to educational events sponsored by the FBF. These events cover a wide range of information pertinent to family businesses, with the knowledge offered specific to business operations in general.
According to David, “A person has to know what field they’re looking for work in and research that field. Although Friday Staffing has many openings, we don’t have openings in all fields. Our Metro population is just not large enough to support every industry.”
For Express, it doesn’t stop there. With a focus on the community, they are engaged in helping charities where they can. Over this past holiday season, for example, their Pay it Forward Hiring Drive focused on placing as many job seekers as possible. In collaboration with area businesses, for each Express employee hired, they made a $10 donation to MANNA Food Bank where a single $10 donation provides 30 meals to those in need.
As Gary says, “People from all walks of life come through our door. Our business is about getting business life squared away; In 2000, John Modaff’s son, David, it’s about helping to put food on people’s joined Friday Staffing and in 2006 became tables.” The owners and team members at president with all operational responsibilExpress are embedded in the communiMeredith and WhoDey ity. “It has been a wonderful opportunity ty—they live here, they work here, they raise to work alongside my father and to take their families here, and they work with other what he and my mother created into the next stage. Friday organizations to support the well-being of the WNC area. is facing many challenges as staffing has become more of a commodity and we are adapting our business to stay For Friday Staffing, their company’s logo says it all. vibrant for another 35 years and beyond.” Created by John’s daughter, Lynda, it features a friendly Dalmatian puppy with the slogan “Hang On, Friday’s For Friday Staffing, the FBF has provided awareness coming!!” It’s an accurate reflection of Friday’s corporate of the pitfalls and problems other family businesses culture, a professional business that’s also a fun place to have gone through. David says, “By understanding their work. successes and their responses to failures, we’ve been able to better plan for success.” Fun is a key theme for Express as well. As Meredith says, “We’re about building relationships … making As the data has confirmed, Buncombe and Henderson connections and building trust.” And along the way, they counties have had the lowest unemployment rates in all of give back, enjoy life and above all, they have fun! Asheville Express Employment Professionals: (828) 654-8101, www.expresspros.com/AshevilleNC Friday Staffing: Website: www.friday-staffing.com 60 Fine Homes & Design | Winter 2017
UNC Asheville Family Business Forum: Contact Cindy Clarke, Executive Director at (828) 232-5091. For membership or upcoming event information: www.fbf.unca.edu.