Ryan Farnworth 14 Wrath Close, Bromley Cross Bolton, Gtr Manchester, BL2 3FU Telephone: 07817361304, D.O.B 04/01/1990 Email: Rdfarnworth@uclan.ac.uk
PROFILE: Young, enthusiastic and out-going Business & Management graduate; actively seeking to join a fast paced, corporate environment within a well-established company. Enjoy meeting people and building up strong employee and customer relationships. Results driven, with the ability to identify and remove objections and complete tasks effectively. Take pride in seeking new challenges and strive to continually develop my skills and knowledge within the workplace.
EDUCATION / QUALIFICATIONS: BA (Hons) in Business & Management, University of Central Lancashire (Sep 2008-May 2012) Expected Degree Class [2:1]
The course covers all major aspects of Business and Management and is designed to enable graduates to assume responsible roles early in their career. I developed an ability to undertake self-managed studies, plan and organise time effectively and thoroughly enjoyed the Management Consultancy module; an action-based investigative experience to work in small teams, to plan and implement a consultancy-style project within an organisation on a “live” issue or problem.
A-Levels / AS-Levels, Turton Media Arts College, Bolton (Sep 2006-2008)
GCSE’s, Turton High School, (Sep 2001-2006)
10 Passed, Grade [A] – [C]
EMPLOYMENT: Tyco International – National Accounts’ Manager (Sep 2012 – Date) Full-Time
Responsible for managing and co-ordinating tier 1 national accounts for the leading company in the UK Fire & Security industry. Indicated an ability to learn quickly & experience the pressure & accountability of account management. Built strong rapport and relationships with new and existing clients. Secured new business and turned around an underperforming contract into one of the top three profitable clients in the national accounts department within the first 3 months of starting. Portrayed exceptional standards of customer service, with the ability to exceed given targets through the persistent evaluation of KPI’s. Negotiated renewals of existing contracts and identified the potential to extend the scope of products and service available.
Chiquito Restaurant & Bar, Preston – F.O.H Waiter (Oct 2010 – April 2012) Part-Time
Key Responsibilities: Customer service, cash handling, working within a team. Demonstrated a strong work ethic and always strive to reach sales targets. Built up good customer relationships. Trusted employee, achieved numerous responsibilities, eg: Training new staff
Students Now: Student Ambassador/ Marketing Assistant (Sep 2011 – April 2012) Part-Time
Promote and market a new business venture through networking with local businesses and students.
International Peer Advisor (Sep 2011 – May 2012) Volunteer
Mentor a small group of international students with their studies. Key tasks include; proof reading work. Improve punctuation. Help provide information around campus for international peers.
Toby Carvery Restaurant: F.O.H Team Leader (June 2005- Sep 2010) Part-Time
Supervising a team of up to five employees. Dealing with customer complaints. Cash handling. Cleaning Duties.
Captained and Managed University football team to win the league within a year. The advantage of playing and managing this sport is that I have developed skills such as competition, team-work, organisational skills and confidence; which are all transferable skills into the workplace. Organised monthly fundraising events and social evenings to raise money in order to keep the University Football Club running. Playing on Wembley as a youngster before an F.A Cup Semi-Final. Backpacking throughout India and South East Asia for a total of six months. This opportunity improved my organisational skills, gave me an understanding of the world’s cultural differences and taught me to welcome new experiences. Volunteer work whilst travelling which included teaching under privileged children from Delhi, India and supporting and aiding an animal welfare organisation in Rajasthan, India.
Driving Licence – Full, Clean. Selected into the top 20% of sales graduates through the Pareto Law assessment process. ISSM recognised sales training. IT Skills – Microsoft Word, Excel, PowerPoint, Internet, Email, Salesforce, University Activities – Open day campus tour guide. Provided a tour of the University for fifteen people and answered questions. Hobbies/Interests – Football enthusiast, Bolton Wanderers fan, regularly attend music gigs and festivals, passionate about travel, meeting new people and learning about different cultures.
REFERENCE: Supplied upon request.