Success Rate of Developmental Students in Subsequent College-Level Courses – The performance of developmental students in subsequent college-level courses will be compared with the performance of nondevelopmental students in those courses. NCCCS standard: There will be no statistically significant difference in the performance of developmental students as compared to non-developmental students. As long as the performance of the developmental groups exceeds 85%, the institution meets the standard. Developmental NCCCS average was 89%. RCCC’s performance was 84%. Student Satisfaction of Completers and Non-Completers – This indicator reports the proportion of graduates and early-leavers who indicate that the quality of the college programs and services meet or exceed their expectations. The NCCCS average was 96%, The NCCCS Standard was 90%. RCCC’s performance was 96%. Curriculum Student Retention and Graduates – Composite includes: Number of individuals completing a curriculum program with a certificate, diploma or degree; Number of individuals who have not completed a program but who are continuing their enrollment in either curriculum or occupational extension programs. NCCCS standard: 65% of students will have completed their program or still be enrolled. The NCCCS average was 69%. RCCC’s performance was 66%. Client Satisfaction with Customized Training – Percentage of individuals who have received Small Business Center services from a community college indicating that their expectations have been. NCCCS standard: 90%. The NCCCS average was 94%. RCCC’s performance was 93%. SUMMARY REPORT ON PERFORMANCE MEASURES, 2007-2008 NC COMMUNITY COLLEGE SYSTEM & RCCC
MEASURE
STANDARD
SYSTEM AVERAGE
RCCC
Progress of Basic Skills Students
75%
82%
79%
Passing Rates on Licensure/Aggregate, Certification Rates for 1st Time Test Takers
80%
86%
80%
Performance of College Transfer Students
83%
88%
86%
Passing Rates in Developmental Courses
75%
77%
80%
Success Rate of Developmental Students in Subsequent College Level Courses
80%
89%
84%
Student Satisfaction of Completers & Non-Completers
90%
96%
96%
Curriculum Student Retention, Graduation & Transfer
65%
69%
66%
Client Satisfaction with Customized Training
90%
94%
93%