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April 16, 2010

RCCC Employee News Denise Askew Effective May 1, Denise Askew will assume program head duties of the Office Systems Technology and Medical Office Administration programs. This program head position became vacant after Glenda Greene’s retirement in December. Denise holds a bachelor’s of science degree in business administration from UNC-Greensboro, a master’s degree in business administration from High Point University, and currently is enrolled at Texas A&M Commerce, where she is pursuing both master’s and doctorate degrees in psychology. Denise, a certified program

planner (events and special programs), has been an RCCC faculty member 2006. Currently, she is an instructor in the Office Systems Technology program. Previously, Denise taught at Randolph Community College, High Point University, and Forsyth Technical Community College. Her previous employment also includes positions with Pfeiffer University, and Guilford Technical Community College. She is a member of IAAP (International Association of Administrative Professionals). Alma White Alma White has transferred from

her role as administrative assistant for corporate education at CBTC to academic assistant II in the Academic Programs Office at North Campus. Alma holds double associate degrees in office systems technology and medical office administration. She has been employed with RCCC since June 2004, starting as part-time clerical support for the Air Conditioning, Heating, & Refrigeration program. Prior to RCCC, she was an items processing supervisor with First Charter Bank. Part-time Employees Who Have Moved to Full-time include: Celeste Gruner – Director of RCCC Foundation, Office of College Advancement Celeste, a certified fund-raising executive (CFRE), earned a bachelor’s degree in public relations/ communication studies from North cont. pg. 2

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L-R Herb Bockenhaupt, Sandra Horne, co-advisor, Olivia Ackerman, Cheryl Craft, Amy Johnson, Martha Cranford co-advisor and Robin Turner attended the Phi Beta Lambda leadership conference, held recently in Charlotte

RCCC Employee News from pg. 1 Central College in Naperville, Ill., and a master’s degree in public administration from Walden University in Minn. Celeste has been employed since July 2009 as the part-time director of the RCCC Foundation. Prior to that, she served as the chief development officer for Countryside Montessori Schools in Charlotte; executive director of the Kellogg Community College Foundation in Battle Creek, Mich.; and foundation annual fund and special events coordinator at Washtenaw Community College in Ann Arbor, Mich. Robbin Stevens – Administrative Assistant I/Clerk, Academic Programs Office Robbin is currently enrolled in the associate of arts-transfer degree program at RCCC. Robbin has been employed as a part-time faculty secretary since March 2008, where she has assisted the Dean of Health and Public Services Technologies. Previous employment includes a supervisor position with Hartford Insurance and a prior claims adjuster with SRS/Hartford Insurance. New Employees New full-time employees joining RCCC in April include the following: Susan Houston – Coordinator, Academic Programs Operations Prior to RCCC, Susan worked as an administrative assistant-academic affairs at Catawba College, where she supported the Dean of the College and faculty in the Liberal Arts Department. During the past year, Susan worked at the Ketner School of Business at Catawba as an administrative assistant, supporting the Chair of the Business School, the interim Dean of the Business School, a Catawba College trustee, and the Mathematics Department. Prior to employment with Catawba College, Susan was an administrative specialist with Lowe’s Companies,

Inc. in Wilkesboro and Mooresville. Previous experience also includes an office manager position at CCS Presentation Systems in Jacksonville, Fla. Cory Biggs – Facilities Maintenance Technician, South Campus Cory is a licensed electrician and HVAC/EPA certified technician who has studied at Mitchell Community College. He was recently employed with Alexander Electric as a licensed electrician and remodeler. Cory possesses experience in the following areas: motor repair and maintenance, commercial and residential wiring, HVAC (heating, ventilation, and air conditioning), metallic and rigid tubing installation, plumbing, carpentry, painting, carpet and ceramic tile installation, and masonry. Michael Efird – Facilities Maintenance Technician, NCRC Michael is a former RCCC student who studied in the electrical engineering technology area through Continuing Education. Michael holds unlimited electrical, unlimited plumbing, HVAC, and general contractor licenses. He also holds certification in universal refrigeration. As a codes enforcement officer, Michael holds Level 3 electrical and plumbing certificates, and Level 2 building and mechanical certificates. Additionally, he holds certificates in all building trades from the International Codes Council. Other skills include backhoe operator, dump truck operator, motorcycle mechanic, masonry, welding, and experience with air compressors

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and centrifugal chillers. Michael has been employed with PFS Corporation as a quality assurance auditor. Previous experience includes employment at Cone Mill Corporation as an electrician, HVAC and maintenance technician, and Rowan County Government as a code enforcement officer. Michael has owned his own contracting business since 1983, building more than 25 houses, with involvement in all phases of the building process. Kenneth Long II – Facilities Maintenance Technician, South Campus Kenneth is also a former RCCC student. He studied in the AHR and electrical installation and maintenance programs. Kenneth holds a universal EPA certification in HVAC and is a licensed general contractor. Kenneth received certification in CenTraVac operation and maintenance sponsored by the Trane Company. His skills include all aspects of commercial construction, blueprint reading, schematics, building codes, inspections, metal framing, finish carpentry, drywall, painting, inspections and permits. Additionally, Kenneth has experience in maintenance of HVAC equipment, including chillers, boilers, heat pumps, cooling towers, ice makers, and water coolers. Previous employment includes HVAC maintenance technician with Maintenance and Industrial Services (Fieldcrest Cannon). Kenneth has been in business for himself as owner of Long Construction Company since 2001.


Join RCCC’s Earth Day Celebration April 22 RCCC invites the college community and the public to its Earth Day 2010 celebration and festival April 22 at North and South Campus. The Earth Day event will take place from 10 a.m. to noon at North Campus and 1 to 3 p.m. South Campus. Using the theme, “Come Grow with Us,” the festivities will offer various kinds of activities and fun, all aimed at increasing awareness of our environment and making better use of our natural resources. Planned activities include: Farms, other local • Patterson growers, farmers and plant incubators, including two master gardeners, will answer questions about home gardens, plus a plant sale by RCCC’s horticulture program. Local sustainability corporate exhibitors and vendors, including Coldwater Creek Farms, Bame Farms, The Inspired Garden, Wild Turkey Farms, Wood Leaf Biodiesel, Rowan County Family/ Consumer Science and Proformance, recycled art.

cooking demonstrations • Healthy provided by Rowan County Family/

• • •

Consumer Science. Hybrid cars on display. Opportunities to donate old shoes to Souls4Soles, old books to Better World Books, old cell phones to Cell Phones for Soldiers, and unwanted clothes to Goodwill. Demos and information from RCCC programs related to being green: o Drive-up tire clinic for air pressure checks and adjustments. o Demonstrations on saving energy and money at home. o Pedaling to generate electricity – how long does it take? o Informational posters about being greener.

and drinks available from • Food Chic-Fil-A, Dip & Dots, Cheerwine

and Sundrop. Green Babies and Green Kids table. Plus more information on sustainable living. Freebies and give-aways.

• • •

Along with its event sponsors and participants, RCCC and its Sustainability Council are sponsoring the “Come Grow with Us” Earth Day celebration. RCCC is working to be a good steward of its natural and precious resources and be a model of sustainability, while teaching and exhibiting the best sustainability practices to students and the community. RCCC also will participate in the Viva Verde Earth Fest, April 24 at the North Cabarrus Park, 10 a.m. – 2 p.m. RCCC faculty and staff members will provide information about making one’s home more energy efficient and sell plants grown by the horticulture program. North Cabarrus Park is located at 760 Orphanage Road, in Concord.

Graduation 2010 Information RCCC’s 2010 graduation ceremony will take place at 10:30 a.m. Saturday, May 22, at the Cabarrus Arena & Events Center. Following is important information for faculty, staff and students.

• Students may purchase their caps •

and gowns through May 14 at either North Campus or South Campus bookstore. The price for the Cap, Gown, and Tassel will be approximately $35.00 (tax included).

• Each graduate who purchased a

cap and gown will receive 10 guest tickets. Students can pick up their guest tickets in Student Services Lobby, at the following dates and times: o North Campus: May 17, 8:30 a.m. – 6:30 p.m.; o South Campus: May 18, 8:30 a.m. – 6:30 p.m.; o North and South Campuses – May 19, 8:30 a.m. – 1:00 p.m.

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Graduates must be at the Cabarrus Arena & Events Center no later than 9 a.m. on May 22. Program heads, faculty and staff should arrive no later than 8:45 a.m.


Get Ready for Spring Fling 2010 Everyone’s Invited The highlight of the semester is almost here! Spring Fling 2010 is April 20 & 21. The SGA has adopted the theme: “Boardwalk at the Beach,” featuring a surf simulator, sand art, make-your-own street signs, Gary’s BBQ, music and much more. The dates and times are: Tuesday, April 20 – South Campus – 10 a.m. 2 p.m., and Wednesday, April 21 –

North Campus – 10 a.m. - 2 p.m. Lunch is FREE for all students. Faculty and Staff are asked to bring cat or dog food or a monetary donation of at least $2 to benefit the “Woof Stock” efforts of the Humane Society. Questions? Direct them to SGA Advisors: Emily Baumgardner and Natasha Lipscomb.

Construction Update Finishing work continues on the new 400 Building at North Campus and the Biotechnology Building at the North Carolina Research Campus. Here’s an update on each building.

400 Building

Interior work on Building 400 is essentially complete, with punch-list items being addressed now. Significant exterior work is underway, with sidewalks, parking lot asphalt and lighting being installed. Much of the landscaping work is complete. The expected overall completion date is May 3. Move-in will require six to eight weeks. Plans for which departments will reside in Building 400 are complete. They are: • Offices of Corporate & Continuing Education, including VP and some Deans/Directors; • Fire and EMS programs; • BLET and Law Enforcement in-service programs; • Pre-College Studies, including ABE, GED and ESL; • Two computer labs for CRC and Work Keyes training; • Two Law Enforcement classrooms; • Six general purpose classrooms; • One Fire/EMS classrooms; • Six ABE, GED, ESL classrooms;

• • • •

GED Testing Center; Nurse Aide/Phlebotomy classroom; Office for NCCCS Director of Charlotte Region Customized Training; Offices for Health Extension Director and full-time Nurse Aide faculty; • Small conference room; • Community Service room with kitchen; • Weight/aerobic/defensive training rooms; and • Men’s and women’s locker rooms. You may notice the Art Program will not move to Building 400. Art was included in earlier plans for the building. Since then, the Cabinet made the decision to use Building 400 primarily for non-credit programs and classes. Students taking credit courses, especially those with mobility limitations, might find it difficult to make quick-time class changes covering the distance between Building 400 and the rest of North Campus. At the same time, it was critical to move all programs, classes and staff, primarily Fire Safety and EMT, from the 700 Building. The 700 Building was never designed to be a classroom building and simply is not adequate teaching and learning space for our

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students and faculty. The additional space provided by Building 400 allows the college to end the use of 700 as a substandard classroom building. Once everyone listed above moves into Building 400, vacant space will be created at North and other campuses. Cabinet discussions are underway now to develop a plan to make the best use of the vacant space, including new space for the Art Program. It’s likely department and office moves will occur through the end of the year. As more decisions are made, these will be communicated in future issues of the eNews.

NCRC Building

The NCRC Biotechnology Building is nearing completion. For the most part, final touches and punch-list items remain to be done. Inside, most of the laboratories and classroom are finished, with only some casework and equipment to be installed. Outside, most of the landscaping is complete, while the parking lot is being graded for paving. June 1 has been set as the overall completion date. The purchase and moving in of furniture and equipment will continue through July.


Frequently Asked Questions Professional Development Requirements At the mandatory information sessions held in late March/early April of 2010, we were told that we were going to have to complete 30 hours of professional development every year. Is this true? RCCC’s Cabinet only recently approved 30 hours of professional development hours every full-time employee should complete during an academic year. The number of hours is a goal that all employees should work toward; however, we are less focused on the number of hours achieved than the opportunity for all employees to access and complete training that enhances their individual skills. How did we choose 30 hours as the number of hours for RCCC employees to seek? RCCC benchmarked professional development hours against other community colleges in North Carolina prior to establishing the 30-hour goal for RCCC. In addition to understanding what other colleges require, RCCC leadership considered the training for which employees will have access to in the next year that includes 1) Microsoft 2007 training (see attachment at end of document for links to this training), the Microsoft IT Academy online training (for those desiring higher level IT skills that certifies them on Microsoft products) and training delivered from Human Resources that will cover new procedures and other pertinent workplace skills such as sensitivity training. Important Note: If you are not an IT professional seeking certification in Microsoft 2007 Office Suite, please use the links at the end of this document to obtain training on the MS Office Suite.

Since we are already more than halfway through the current academic year, when does the first year begin? The first year will include anything going back to January of 2010 through June 30, 2011. Subsequently, the year will begin on July 1st and end on June 30th, concurrent with our employment year. What constitutes professional development credit? Practically any professional development opportunity that you believe will enhance your skills and that your manager will approve will qualify for credit toward the professional development hours. External training, training required for recertification in a specific field, state-offered training (in person or webinars through Illuminate or other delivery sources), and post-secondary education offered through colleges will all count toward professional development. Additionally, in-house training offered either through Human Resources or other sources will also provide professional development credit. Additionally, you should discuss professional development with your supervisor during your annual performance review; this will assist you in thinking through opportunities for learning. Important Note: Every employee is entitled to take one class per semester (excepting self-supporting classes) through RCCC that is tuition free. Do we have to complete 30 hours of technology training? No. However, employees should assure that they achieve and maintain the level of proficiency in desktop technology necessary to skillfully perform the essential duties of his/her job.

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Employees who regularly use a personal computer for their job should complete some or all of the training courses provided on Microsoft 2007 Office Suite; how many courses you complete will depend on your role in the organization and your current skill level. How do I know which online MicroSoft training to take? As noted above, employees who are not IT professionals and use Microsoft Office products for normal business should use the links provided at the end of this document to access training for Microsoft 2007 Office Suite. There are many hours of online training provided. Additionally, the IT Academy offers nearly 30 hours of online instruction for those seeking more technical expertise in Microsoft products. Employees also have access to Atomic Learning, another free, online training resource for certain software like Microsoft applications. To use Atomic Learning, the username is rccc and password is student. This training is geared for the business user, not IT professionals. Am I required to go through the training for office or desktop applications on my own time? Supervisors and employees should work together to identify time during the employee’s regularly scheduled work time. Since taking a class requires focus, you should look for a time and place to take the training with little or no disruption. The online courses vary in length, but most range from 30-45 minutes in length. Will someone know how many hours we are working on the Microsoft or other training? For now, employees should keep track of the number of hours they are training. cont. pg. 6


Check Out the Re-designed Home Page RCCC’s website home page has a new, cleaner look. Web Services launched the re-designed page earlier this month, with the objective of making it less cluttered, easier to read, and easier to find important links. A new feature is a drop-box at the top of the page called, “Resources for Students and Employees.” It contains links to many of the web pages important to students, faculty and staff.

Be sure to scroll all the way to the bottom to see the complete list of links. Use of the drop-box will Web Services help keep the page simplified and less cluttered. Another new feature is the box of revolving graphics in the middle of the page. The graphics are now links to additional information. You’ll also notice links at the bottom of the page to RCCC’s Facebook and Twitter pages.

FAQs from pg. 5 How do we document, track, and calculate hours for our professional development? As you do today, please keep a copy of your registration for seminars, webinars, or other training that you attend. Be sure you record the name of the course or activity, the presenter (or organization providing the training), the date on which it occurred, and the contact hours. You will be asked to log the professional development hours in the future as a part of our annual attestation process. For online training, you may print down the assessment score if an assessment is provided; if the assessment does not provide the title of the course on the assessment, please note the title and date of completion on the assessment form. If no assessment is provided, please list the course name, the date the course was completed, and the length of the course ( i.e. 1.5 hour course is 1.5 credit hours). Is RCCC going to fund professional development activity such as registration fees for conferences, release time, etc.? Funding remains limited, and the process for requesting professional development activities has not changed. Please see your supervisor for assistance if you are seeking support for these activities. What happens if I can’t master a module of Microsoft IT Academy?

Think about each assessment as a driving test. If you don’t master the content, you can go back, read the material, and take the assessment again. There is no limit on the number of times you can take an assessment. If you are having difficulty mastering a subject area, you can work with your supervisor in finding an alternative way to learn the material. RCCC has face to face and other on-line alternatives (i.e. Ed2Go, Atomic Learning) that may be a better fit for your learning style. Again, employees who are not IT professionals may obtain Microsoft Office training through the links provided at the end of this document. How will the issue of equity be addressed in terms of total funds allocated, release time granted, etc.? The Cabinet is responsible for allocating whatever funds are available across the institution. Again, the process for requesting assistance and funding for professional development has not changed. Please see your supervisor for assistance. What happens if I do not accumulate 30 hours of professional development? The number of hours is a goal that all employees should work toward. We are less focused on the number of hours achieved than the opportunity for all employees to access and complete training that enhances their individual

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skills. However, it is important that all employees and supervisors work collaboratively toward the goal of 30 hours for every employee. Do part-time employees have a professional development requirement? Not at this time. However, many employees, particularly adjunct faculty, desire to become full-time employees. By keeping their skills up and continuing to acquire professional development, they stand a much greater chance of knowing more full-time employees and being recognized as excellent instructors and employees. MICROSOFT 2007 OFFICE SUITE TRAINING – FOR NORMAL BUSINESS USE Office 2007 Training Courses-Word Office 2007 Training Courses-Excel Office 2007 Training Courses-Outlook Office 2007 Training CoursesCommunicator (INSTANT MESSAGING) Office 2007 Training CoursesPowerpoint Office 2007 Training CoursesLive Meeting (Not yet released at RCCC; tentatively planned for Fall 2010)


RCCC eNews