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Other Insights into Our Industry

On a scale of 1-5, with 5 being the highest rating.

Seventy percent of our readers reached out to their carrier(s) to discuss COVID concerns last year, so this year’s 83% is a decent increase.

The number of our readers who said the carriers handled their concerns regarding COVID-19 “very well” grew compared to last year, but so did the number of those who said their concerns were handled “not at all well.” 3.03%

83%

17%

YES

NO

How important are regional carriers to your mix? Not at all important

48.48% 17.50% Very well; they addressed all concerns and handled them to the best of their abilities

37.50% 20%

Somewhat unimportant Somewhat important Important Very important

21.21%

27.27%

22.50%

2.50%

Somewhat well Not at all; we experienced significant disruptions that we feel could have been handled by the carriers to at least some extent Other

SEPTEMBER-OCTOBER 2021  PARCELindustry.com 17

Profile for MadMen3

PARCEL September/October 2021  

PARCEL September/October 2021

PARCEL September/October 2021  

PARCEL September/October 2021

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