PARCEL International 2021

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If you are a US-based company, is the final destination for the majority of your international shipments (more than 50%) within North America (Canada and/or Mexico)?

Do you work with an international 3PL?

5% 16%

Yes No

42%

Yes

58%

No

This is quite a change from last year, when almost 60% responded in the affirmative.

Is there a specific region to which the majority of your international shipments are sent (regardless of whether it is in North America or not)?

42%

Not right now, but we have in the past Not right now, but we plan to in the future

Has the COVID-19 pandemic impacted your international shipping?

79% 0%

16% 26%

26%

58%

32%

Yes, we send more shipments internationally now Yes, we send fewer shipments internationally now

What is your biggest challenge when shipping internationally?

11%

No, our global shipping is about the same as it was pre-COVID Other 5%

Have you found it beneficial to establish a distribution center in a different country, in order to reduce the distance your orders have to travel to consumers?

47% 37%

5% 0%

Understanding local laws/regulations regarding duties and taxes Keeping costs down when sending shipments cross-border Understanding cultural nuances/local customs with respect to packaging/marketing/etc. Choosing the right carrier Other Last year, 50% of respondents reported that keeping costs down was their biggest challenge, but this year, that concern slipped to the number-two spot.

Yes

32%

No No, but we are considering it

63%

While the number of respondents who have established a DC elsewhere to be closer to their global consumers has increased, the number of people who are considering this as an option has greatly decreased compared to last year. INTERNATIONAL 2021  PARCELindustry.com 15