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has perhaps had the biggest impact on final-mile expectations by shaping consumers’ perceptions that the delivery expectation is potentially same-day rather than the typical five-to-seven-day delivery time. Clearly, retailers have options when selecting a final-mile delivery provider. The integrators have addressed the rising volumes by making significant investments into new sorting and handling as well as improving the final-mile process through automation. Similarly, retailers will need to decide if they want to offer “free” shipping, a flat-rate shipping charge, or something completely different. In addition, delivery locations need to be considered, whether it’s to the consumer’s home, alternative delivery locations, or both. In analyzing both fulfillment and final-mile costs, utilizing available data will be critical to improve fast and efficient response rates. Please join Spend Management Experts (SME) as we present the following sessions at PARCEL Forum 17: Optimizing Your International Supply Chain — Brian Broadhurst, Vice-President of Transportation Solutions, SME

Evaluating DC Efficiencies — John Haber, CEO of SME and Jay Kent, Managing Director of SLBperformance Out of the Box Delivery Options Make Quick Transit Possible — Brian Broadhurst, Vice-President of Transportation Solutions, SME and John Haber, CEO of SME Finally, don’t forget the luncheon on Tuesday, September 19 at the conference. Spend Management Experts is proud to sponsor both the keynote speaker and Game Changer of the Year Award. This year’s keynote speaker is Anthony Foxx, the 17th United States Secretary of Transportation and the former mayor of Charlotte,

North Carolina. As Secretary of Transportation, he led an agency with more than 55,000 employees and a budget of $70 billion. Sec. Foxx was responsible for overseeing American air, maritime, and surface transportation and ensuring that America maintained the safest, most efficient transportation system in the world. We look forward to another exciting PARCEL Forum. Be sure to stop by our Booth 108 to say hello!

John Haber is the Founder and CEO of Spend Management Experts. Contact John at solutions@ spendmgmt.com.

SEPTEMBER-OCTOBER 2017  PARCELindustry.com 9

PARCEL September/October 2017  
PARCEL September/October 2017  

PARCEL September/October 2017