volume 23 issue 4
Winter 2016/2017
DOCUMENTmedia.com
Features
The Comeback of Direct Mail
CCM is designed to all of your needs!
Direct mail is still in the marketing game By Gilles Biscos
The Shake-Up of the Document Industry Dealing a new hand in 2017 By Holly Muscolino
Sponsors
Is Your Centralized Customer Experience Holding You Back?
Columns 10-12 The HeadachesMAY with HYATT REGENCY O’HARE Reorganizing Your CHICAGO Shared Drives
Consider the alternatives for customer communications management By Tom Roberts
D CUMENT MAY 1-3The Push Toward D CUMENT STRATEGY FORUM
17
By Jim Just & Charmaine Brooks
MARRIOTT DOWNTOWN
CHICAGO
STRATEGY FORUM
16 CHICAGO MAY 10-12 HYATT REGENCY O’HARE
Digital Transformation CONTENT. COLLABORATION. TECHNOLOGY. GOVERNANCE. CONTENT. COLLABORATION. TECHNOLOGY. GOVERNANCE. By &Kerry Sanders TOMORROW’S DIGITAL BUSINESS TRANSFORMATION AGILITY TOMORROW’S DIGITAL BUSINESS TRANSFORMATION & AGILITY What Will 2017 Bring for Information Management?
OUT MORE?
equest A Demo
By Bob Larrivee
Connect
The Managed Content D CUMENT Services Evolution Is Here
16
STRATEGY Move over managed print FORUM services
twitter.com/ DOCUMENTmedia linkedin.com/ company/document-media
By Lisa Meath
Can You Create ECM Innovation with Legacy Tools? The small steps to improve user experience right now By Dave Giordano
6
Winter 2016/2017 DOCUMENTmedia.com