DOCUMENT Strategy Winter 2021

Page 24

By Ron Cameron




igital transformation is an overused buzzword. Digital transformation is simply giving your users the ability to work electronically, and by doing so, to be more efficient and productive. In addition, the pandemic accelerated adoption of digital technologies — pushing organizations across all industries to quickly roll out new cloud services to better accommodate remote work and ensure business continuity. Even when the pandemic is behind us, it’s widely accepted that the cloud-enabled workplace is here to stay. With this in mind, what do organizations need to do to continue their cloud adoption as the dust settles? Navigating the Road Ahead Cloud usage can’t slide back. Instead, now is the time to develop new cloud workflows that create value, efficiencies and result in further transformation. This effort will require putting certain foundational tools in place that enable information workers to quickly and easily collaborate on content and initiate workflows from anywhere. In other words, the path to IT modernization in the cloud must begin with the systems that not only store and process



Where to start with modernizing IT

business-critical content and data — but do much, much more with it. As a result of the remote work boom, businesses realize that much of their business-critical information is spread across a variety of systems and platforms, or in some cases, not even digitized. Connecting all this content and data across disparate sources within the company is a significant challenge. The question now is how to connect this patchwork of information and provide ubiquitous, intuitive access to all employees — making information and insights available whenever and wherever they need it. To enable this collaborative workplace nirvana, enterprises need to consider four key strategic initiatives: Future-Proof Your IT Stack With the Cloud Modern cloud solutions are designed to work as part of a connected IT ecosystem, and organizations must ensure that all aspects of their IT stack can operate in an optimal manner within this environment. Many organizations have been reticent to modernize their legacy document management systems, especially if they have made heavy investments in complex on-premises systems that failed to deliver on expectations or that

have embarked on daunting migration projects that did not go as smoothly as promised by vendors. The reality is that existing solutions still provide value to many organizations. But even in these instances, the price tag for ongoing maintenance, the cost of having to commit internal and external resources for support, the expensive hardware required to run legacy solutions, and lack of integration are issues that organizations must still contend with. A more effective approach is to adopt cloud platforms with robust APIs that work in harmony with existing legacy systems until the time is right for them to be retired. This provides a low-risk approach to modernization that allows organizations to migrate content and data from older legacy systems at a pace and manner that best fits their needs — versus the often painful “rip-and-replace” model. Go Low Code or Bust Low-code platforms offer more flexibility and control — and require less IT expertise and involvement — than traditional custom-code alternatives. With an agile system that is easy to configure, users are empowered to choose, implement and integrate the specific templates and workflows they need, when they need