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PUBLISHER’S NOTE president Chad Griepentrog publisher Ken Waddell managing editor Erin Eagan [ erin@rbpub.com ]

CX IS VERY HOT!!! By Ken Waddell

I

am excited to deliver our new list of the 20212022 HOT CX SOLUTION COMPANIES. Each year we publish this special sponsored-content issue featuring a select group of CX solution providers that want to make sure you keep their solutions on your short list for your upcoming plans. This year we are promoting twelve special companies that each offer a unique solution for your specific customer experience strategy.

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Hot Companies.2021 DOCUMENTmedia.com

There is no better time than now to look deeply into how you can improve your customer experience. Take this time as an opportunity to look across your enterprise and find new ways to be more efficient and effective with your business operations and especially with how you can best communicate and work with customers and all their unique needs. Take a good look at each of these HOT COMPANIES and visit them on Facebook, LinkedIn, Twitter, Instagram and YouTube… and of course you can reach them all with a call or email to answer your questions. And looking at your 2022 plans, remember that you can always find this information on our website (documentmedia.com) along with all our archived magazines, webinars and content on many, many areas and topics to improve your document strategy including customer communications, content management, compliance, forms design, security and more. Wishing you all the very best! Take care.

Ken

608.235.2212 ken.w@rbpub.com

contributing editor Amanda Armendariz advertising Ken Waddell [ ken.w@rbpub.com ] (m) 608.235.2212 audience development manager Rachel Chapman [ rachel@rbpub.com ] creative director Kelli Cooke

PO BOX 259098 Madison WI 53725-9098 p: 608-241-8777 f: 608-241-8666 email: customerservice@rbpub.com

DOCUMENT Strategy Media (ISSN 1081-4078) is published on a daily basis via its online portal and produces special print editions by Madmen3, PO BOX 259098, Madison, WI 53725-9098. All material in this magazine is copyrighted ©2021 by Madmen3 All rights reserved. Nothing may be reproduced in whole or in part without written permission from the publisher. Any correspondence sent to DOCUMENT Strategy Media, Madmen3, or its staff becomes the property of Madmen3. The articles in this magazine represent the views of the authors and not those of Madmen3 or DOCUMENT Strategy Media. Madmen3 and/or DOCUMENT Strategy Media expressly disclaim any liability for the products or services sold or otherwise endorsed by advertisers or authors included in this magazine. SUBSCRIPTIONS: DOCUMENT Strategy Media is the essential publication for executives, directors, and managers involved in the core areas of Communications, Enterprise Content Management, and Information Management strategies. Free to qualified recipients; subscribe at documentmedia.com/subscribe. REPRINTS: For high-quality reprints, please contact our exclusive reprint provider, ReprintPros, 949-702-5390, www.ReprintPros.com.

Profile for MadMen3

DOCUMENT Strategy Hot Companies 2021-2022  

DOCUMENT Strategy Hot Companies 2021-2022

DOCUMENT Strategy Hot Companies 2021-2022  

DOCUMENT Strategy Hot Companies 2021-2022

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