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By Nancy Green

INVENTORIES The essentials for great customer communications management


e have all been busy over the last few years improving design, simplifying content, and setting standards to make it easier for customers to understand the business correspondence that they receive. Across the industry, we are




also seeing a convergence of companies organizing around the customer, while technology advances are merging print shops with digital services to provide a wide range of communication tools. That’s why now is the ideal time to re-focus on building

comprehensive document inventories and re-structuring your data to make it easier to search and update the critical information you will need. Inventory management may sound simple, but the reality is more complex. Today, businesses can have

DOCUMENT Strategy Fall 2017  

DOCUMENT Strategy Fall 2017