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UNIT OF COMPETENCY : UNIT CODE

DEVELOP AND UPDATE FOOD AND BEVERAGE KNOWLEDGE

: TRS512321

UNIT DESCRIPTOR

: This units deals with the knowledge, skills, and attitudes required to develop and maintain the general product knowledge required by food and beverage attendants. It brings together much of the product knowledge that underpins effective work performance in a range of food service roles and related to food knowledge and the relationships between different foods and beverages. The unit also focuses on the need for ongoing updating of knowledge for all food and beverage staff.

ELEMENT

PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables

1. Research general information on food and beverage cocktails

1.1 Required information is identified base on daily activities associated with the job 1.2 Suitable sources are identified based on the required information on food and beverage 1.3 Current knowledge of food and beverage is developed and maintained as required by the job

2. Share information with customers

2.1 Assistance to customers on selection of food and beverage items is provided based on enterprise policy 2.2 Suitable combinations of food and beverages are offered and recommended when appropriate 2.3 Responded courteously and correctly to customer questions on menus and drinks lists

___________________________________________________________________________________________________ TR - FOOD AND BEVERAGE SERVICES NC II Promulgated March 2005

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TR F and B SERVICES NC II  

FOOD AND BEVERAGE SERVICES NC II TOURISM SECTOR (HOTEL AND RESTAURANT) TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY East Service Roa...

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FOOD AND BEVERAGE SERVICES NC II TOURISM SECTOR (HOTEL AND RESTAURANT) TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY East Service Roa...

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