Prepare to take a Final Examination.
1. ____Today’s managers have found that employees do not set aside their cultural values and lifestyle preferences when they come to work. The challenge is to make organizations more accommodating to diverse groups of people by addressing different lifestyles, family needs, and work styles.
2. ____The part-time, temporary, and contract workers used by organizations to fill peak staffing needs or perform work not done by core employees is called the contingent workforce.
3. ____Quality management’s objective is to create an organization committed to continuous improvement or one that leads to achieving an effective and lean work force. A well-managed organization according to W. Edward Deming was one in which statistical control reduced variability and resulted in uniform quality and predictable quality of output.
4. ____Work process engineering will generate its benefits only if Human Resource Management d