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Week 48 Newsletter Scott E. Nielsen Territory Sales Manager

Week 48

4th Quarter

2013

2 New Cases

32 New Cases

132 New Cases

3 New Contracts

33 New Contracts

107 New Contracts

$84,981 Total AP

$1,157,915 Total AP $3,567,081 Total AP

$20K Producers: 1

$20K Producers: 11

$20K Producers: 23

$50K Producers: 5

$50K Producers: 13

$80K Producers: 2

$80K Producers: 7 $400K Districts: 4


Top Achievers We e k l y A cco u nt P r e m i u m #1 Rookie

#1 Veteran

#1 ADM

#1 DGA WTD

Angie Ramirez

Pamela Whitfield

Sandy Ayers

Pamela Whitfield

Q u a r te r l y A cco u nt P r e m i u m #1 Rookie

#1 Veteran

#1 ADM QTD

#1 DGA QTD

Tiffany Perry

Joel Newman

Sandy Ayers

Joel Newman

Pe r ce nt o f S a l e s P l a n #1 ADM QTD

#1 ADM YTD

#1 DGA QTD

#1 DGA YTD

Christine May

Brian Roderick

Luann Davis

Randy Dahl


Announcing the date & location of our

2014 Territory Kick Off Meeting! WHEN: Friday, January 24th, 2014 WHERE: Newcastle Golf Course! 15500 Six Penny Lane Newcastle, WA 98059

Formal invitation will be sent out the beginning of January, 2014


G

Topics Covered

2014 Compensation Update Product Updates & Underwriting Public Sector Video Messages from CEO & VP’s Home Office Presentations Direct & Broker Sales 2013 Awards & Recognition 2014 Contest & Incentives 2015 Leaders Conference Location Announcement

Preliminary Agenda 9:00 AM – 12:00 PM: Managers Meeting (ADMs & DGAs)

1:00 PM – 6:00 PM Territory Kick-Off Meeting (Entire Territory) 6:00 PM – 6:30 PM Cocktail’s & Hors d'oeuvres* 6:30 PM Dinner, Awards & Entertainment*

*Spouses and significant others are encouraged to attend

DRESS CODE: Business attire, no jeans, sneakers… you know the drill 


UPDATED GROUP MEDICAL BRIDGE QUOTE TOOL With Employer Savings Analyzer The Employer Savings Analyzer tab can help you illustrate the employer’s annual potential cost savings with Group Medical Bridge as part of their health care plan solution. If you saved the previous version of the quote tool offline, you must delete it and replace it with the current version (Colonial Life | New York). The health care cost assumptions have been updated and rating areas are consistent with those established under health care reform, which will allow you to accurately demonstrate the potential value of Group Medical Bridge. Health care reform does not impact Group Medical Bridge and the need for benefits communication and education remains a very relevant part of employee benefit packages.


Check your address to avoid delays We file 1099 information with the Internal Revenue Service, and each year we send your year-end 1099 tax forms to the address we have in our computer system. If your information isn't correct in our system, you won't get your important tax documents and other mail. And without a 1099, you can't file a correct tax return for your Colonial Life income.

Verify your mailing address: Click on Comp & Incentives > My Comp. Click on a compensation statement. Scroll down the page and click on View All Reports. This opens a printer-friendly version of your statement where you can view a cover page and see the address we have on file for you.

Options to update your address: 1. Online: Complete and submit the online form. 2. Email: Send your correct address to salescompensation@coloniallife.com. 3. Phone: Call the Compensation Support Team at 800.438.6423, (Option 2, 3). If you have questions about this initiative, please call 800.438.6423 (Option 2, 3) to speak to a member of the Producer Compensation Support Team.


Financial Protection Toolkit: A RESOURCE GUIDE FOR POSITIONING LIFE & DISABILITY INSURANCE Life and disability insurance help employees and their families achieve financial security by providing a safety net to help maintain their standard of living if the unexpected occurs. With these products, employees can focus on what really matters – not on how the bills will get paid. Use this resource guide to quickly and easily identify tools, tips and services to effectively position our life and disability products. Unless noted otherwise, you may find the materials in online ordering.


Physical Corporate Drop

Corporate

via Online Ordering Propr > Marketing > Online Ordering > Browse Catalog > 59666


Drops eCorporate Drop

via MarketingNOW Propr > Marketing > MarketingNow App > Prospecting


Health Care Reform

How is Colonial Life impacted? As health care reform legislation is implemented, we're continuing to study the details of the law and its effect on our marketplace. This is your one-stop-shop for tools and materials you can use to educate yourself and communicate health care reform changes to decision makers, brokers and employees. If you have questions or comments about Colonial Life and health care reform, email us. Guide to Health Care Reform Provisions Guides to help you navigate the provisions of Health Care Reform with Employers.

Small Business Tax Credit General information about employer eligibility; credit amounts; and what is considered health insurance for the credit.

Marketing Materials Here you'll find materials to help you communicate health care reform changes to decision makers, brokers and employees.

Health care reform news you can use Here you'll find news and industry articles related to health care reform and how Colonial Life's health care reform strategy relates.


HEALTH CARE REFORM DROP-OFF NOW AVAILABLE GET IT THROUGH ONLINE ORDERING The heath care reform drop-off piece we used during our summer RACE event proved so popular, we've now made it available to you to use whenever you need it. Use form #101382 in online ordering to use this piece outlining how Colonial Life can help employers and employees with their health care reform-related decisions.


New Form for Requesting Youville Sites Streamlined process Printer-Friendly Version Updated: 11/01/2013

A new streamlined process for requesting custom Youvillesm sites means no longer having to complete a Memorandum of Understanding and have it signed by the decision maker. If you click on "?" on the form, an image of the section of Youville you are referencing will pop up. There's also a link to a printer-friendly version where you can list decision maker preferences.

Just complete the online form, send the logo and all attachments via secure file transfer to Katie Davis. Once Colonial Life has received this completed form and all the information required to build the site (including all of the attachments), a link to the site will be provided within three to five business days for Colonial Life sites, and five to seven days for Colonial Life & Core Benefits sites.


DID YOU MISS THE PRODUCT SPOTLIGHT WEBINARS? NO WORRIES! If you missed the Product Spotlight Webinar Series the first time around you can watch a recap! In this webinar series, you'll enhance your product knowledge and learn how you can win in the marketplace! Each video covers topics on competitive positioning, positioning individual vs. group products, best practices from featured salespeople, and more!

TOPICS COMPETITIVE POSITIONING POSITIONING INDIVIDUAL VS. GROUP PRODUCTS BEST PRACTICES FROM FEATURED SALESPEOPLE & MUCH, MUCH, MORE! Past Series Feb. 6th – Accident (Video Recap) April 3rd – Special Risk (Video Recap) June 5th – Medical Bridge (Video Recap) Aug. 21st – Life (Video Recap) Oct. 2nd – Disability (Video Recap)


Welcome to Colonial Life Agent Name

Contract Start Date

DGA

ADM

Kris Hvatum

10/03/2013

Kent Sherman

Renee Robertson

Melanie Elder

10/03/2013

Kent Sherman

Michael Brown

Michelle Nam

10/11/2013

Kent Sherman

Renee Robertson

William Schoeknecht

10/17/2013

Kent Sherman

Sandy Ayers

Joan Halbert

10/17/2013

Randy Dahl

Brian Roderick

Stephanie Lafrance

10/17/2013

Randy Dahl

Brian Roderick

Dwight Bartlett

10/17/2013

Luann Davis

Melissa Warren

Ken Primus

10/21/2013

Luann Davis

Jeff Hoener

David Scattum

10/22/2013

Kent Sherman

Michael Brown

Mae Cirillo

10/22/2013

Kent Sherman

Michael Brown

Edna Timario

10/22/2013

Kent Sherman

Michael Brown

Olyvia Vesquez

10/24/2013

Luann Davis

Jeff Hoener

Gene Amos

10/24/2013

DGA

-

Jannell Ryan

10/24/2013

Kent Sherman

Sandy Ayers

Robert Anderson

10/25/2013

Luann Davis

Christine May

David Kusler

10/28/2013

Randy Dahl

Brian Roderick

Reena Graham

10/31/2013

Randy Dahl

Brian Roderick

Michael Workman

10/31/2013

Donna Schwalbe

NO ADM

Elaina Chin

11/01/2013

Joel Newman

LB Christensen

Ryan Carlisle

10/31/2013

Randy Dahl

Brian Roderick

Terry Blagg

11/05/2013

Kent Sherman

NO ADM

Jessika Sutcliff

11/11/2013

Kent Sherman

NO ADM

John Brandon

11/13/2013

Donna Schwalbe

NO ADM

Kalani Lagao

11/18/2013

Pamela Whitfield

NO ADM

Kevin Gunn

11/08/2013

Pamela Whitfield

NO ADM

Zachery Vincent

11/08/2013

Luann Davis

Jeff Hoener

Sandy Ross

11/08/2013

Gene Amos

Amanda Manning

11/22/2013

Gene Amos

Sandy Ross

Habib Thompson

11/25/2013

Joel Newman

LB Christensen

Andrea Johnson

11/25/2013

Luann Davis

Christine May

Renee Ramos

11/22/2013

Luann Davis

Rosa Ouren

Shauna Pendleton

12/02/2013

’

Randy Dahl

ADM

ADM


New Agent Resource Center Role-Based Courses New Salespeople Account Openers Coordinators Benefits Counselors Managers

Onboarding Services New to Colonial Life? We’ll help you get started. OnboardingServices@coloniallife.com 800.438.6423 (Option 2, 7, 2) 803.678.6662

Articles to read Propr Site Webinar for New Salespeople Email Support How do I get a laptop? Order Marketing Materials Get Business Cards Get Insurance Benefits

Key Training Areas News and Events Class Registration Continuing Education Credit Faculty & Staff The Playbook System Public Sector

ADD THIS TO YOUR CALENDAR!

Propr Webinar for New Salespeople Get the hang of our website Every Monday and Thursday at 11 a.m. PST, the Onboarding Services Team conducts a webinar to help our new salespeople get familiar with the My Colonial Life Propr website. If you would like to join: Call: 888.238.7803 Access Code: 2136933# Click here to watch the webinar

’


RECRUITING Receive $100 VISA Gift Card per Agent or ADM Contracted! NO LIMIT to the amount of VISA Gift Cards you can earn!

(Recruit-Recruit-Recruit….Win-Win-Win)

RECEIVE $100 VISA Gift Card, per RECRUIT!

RECRUIT an ASR or ADM

… & don’t forget about the RTB!! This contest will run through weeks 43 to 47 | Recruits in existing pipeline are not applicable to this contest | You MUST notify Olivia Jones of your recruit prior to the licensing and/or contracting process | Please Note: All applicable prizes will be included in the winners’ 1099 year-end information.


INCENTIVE

Year to Date CONTRACT-O-METER 100%

90%

80%

19 Remaining to hit goal

70%

60%

50%

40%

30%

20%

Recruiting Training Bonus 4-6 % override from each recruit you bring on board

For additional information, email Olivia Jones for the RTB Comp plan

10%

0% 1


WEEK TO DATE WEEK 48


TOP 5 BENEFIT COUNSELORS -

TOP 15 OPENERS - WTD AP

By Sales Credits

1 WHITFIELD, PAMELA

$

30,021

1 STRICKLAND, VALORIE

8,790

2 NEWMAN, JOEL

$

20,974

2 DONALDSON, AARON

8,666

3 AYERS, SANDRA

$

6,720

3 WHITE, SHANNON F

3,292

4 RAMIREZ, ANGIE

$

5,501

4 GESSLER, RICH

2,957

5 BUCHOLTZ, JUDY

$

4,113

5 CARDENAS, LUIS

2,313

6 PERRY, TIFFANY

$

4,037

7 GOTHAM, TERRY

$

2,844

1 AYERS, SANDY

$

8,610

8 MCGRANN, TOM

$

1,923

2 RODERICK, BRIAN

$

8,258

9 DONALDSON, AARON

$

1,490

3 CHRISTENSEN, LB

$

4,037

10 SWENSON, MERRICK

$

1,467

4 MAY, CHRISTINE

$

2,315

11 FONTENOT, JOVI

$

1,279

5 FONTENOT, JOVI

$

1,279

12 KERNIE, JOHN

$

774

13 CORRY, DAVID

$

674

1 WHITFIELD, PAMELA

$

35,661

14 HINE, GREG

$

567

2 NEWMAN, JOEL

$

26,561

15 DAVIS, LUANN

$

489

3 SHERMAN, KENT

$

8,610

TOP 5 ADMs - WTD AP

TOP 3 DGAs - WTD AP


QUARTER TO DATE WEEKS 40 THRU 48


TOP 5 BENEFIT COUNSELORS -

TOP 5 ROOKIE OPENERS

By Sales Credits

1 PERRY, TIFFANY

$

71,483

1 GOTHAM, TERRY

40,393

2 PATRICK, RONDA

$

62,998

2 STRICKLAND, VALORIE

37,329

3 FELLER, TERESA

$

58,247

3 CARDENAS, LUIS

35,487

4 AMOS, GENE

$

34,131

4 DONALDSON, AARON

30,340

5 TORNBERG, KURT

$

23,046

5 ROBBERSON, LISA

30,080

TOP 5 VETERAN OPENERS 1 NEWMAN, JOEL

$ 198,525

2 WHITFIELD, PAMELA

$

157,252

3 MAY, CHRISTINE

$

139,569

4 CORRY, DAVID

$

45,203

1 MAY, CHRISTINE

221.1%

5 ANDERSON, JOHN

$

40,617

2 CHRISTENSEN, LB

206.0%

3 RODERICK, BRIAN

174.6% 152.3%

TOP 5 ADMs

TOP 5 ADMs QTD % of PLAN

1 AYERS, SANDY

$ 185,840

4 AYERS, SANDY

2 MAY, CHRISTINE

$

165,803

5 WHITE, SHANNON

3 CHRISTENSEN, LB

$

156,589

4 RODERICK, BRIAN

$

107,373

5 WHITE, SHANNON

$

35,296

TOP 3 DGAs

42.9%

TOP 3 DGAs QTD % of PLAN

1 NEWMAN, JOEL

$ 361,843

1 DAVIS, LUANN

305.8%

2 WHITFIELD, PAMELA

$

213,452

2 AMOS, GENE

210.7%

3 DAVIS, LUANN

$

210,979

3 DAHL, RANDY

156.7%


YEAR TO DATE WEEK 1 THRU 48


TOP 25 OPENERS - YTD

TOP 5 ADMs

1 NEWMAN, JOEL

$

622,476

1 AYERS, SANDY

$

724,737

2 WHITFIELD, PAMELA

$

320,101

2 CHRISTENSEN, LB

$

340,958

3 AYERS, SANDRA

$

294,649

3 RODERICK, BRIAN

$

281,338

4 CHRISTENSEN, LB

$

168,103

4 MAY, CHRISTINE

$

258,354

5 MAY, CHRISTINE

$

167,789

5 WHITE, SHANNON

$

113,498

6 CORRY, DAVID

$

139,336

7 BUCHOLTZ, JUDY

$

131,268

1 NEWMAN, JOEL

8 FELLER, TERESA

$

115,711

2 SHERMAN, KENT

$

760,548

9 RAMIREZ, ANGELA

$

108,345

3 WHITFIELD, PAMELA

$

646,460

10 MCGRANN, TOM

$

106,167

11 ANDERSON, JOHN

$

84,343

1 RODERICK, BRIAN

299.6%

12 PATRICK, RONDA

$

79,149

2 AYERS, SANDY

215.1%

13 DONALDSON, AARON

$

76,494

3 CHRISTENSEN, LB

158.6%

14 PERRY, TIFFANY

$

71,483

4 MAY, CHRISTINE

129.2%

15 RODERICK, BRIAN

$

66,352

5 WHITE, SHANNON

16 COTTLE, CRAIG

$

61,798

17 TORNBERG, KURT

$

56,923

1 DAHL, RANDY

220.2%

18 KERNIE, JOHN

$

49,835

2 AMOS, GENE

210.7%

19 GOTHAM, TERRY

$

47,440

20 JOHNSON, JOLENE

$

38,002

3 SHERMAN, KENT 202.8% TOP 5 BENEFIT COUNSELORS -

21 DAVIS, LUANN

$

35,184

1 GOTHAM, TERRY

22 AMOS, GENE

$

34,131

2 CARDENAS, LUIS

78,773

23 FULLER, MELANIE

$

33,906

3 STRICKLAND, VALORIE

76,564

24 BELLOTTE, LOUISA

$

33,179

4 ROBBERSON, LISA

70,884

25 HINE, GREGORY

$

32,985

5 DONALDSON, AARON

70,567

TOP 3 DGAs $

1,007,938

TOP 5 ADMs YTD % of Plan

49.5%

TOP 3 DGAs YTD % of Plan

By Sales Credits

124,990


THE PRODUCT REPORT 2013 Group Accident 0.2% UL Generation 3 0.0%

Group Critical Group Term Life 1.0 0.6% Care 1.0 Accident 0.2% Care 0.3%

DI 1000 31.6%

UL Generation 4 1.8% Whole Life 1000 2.5% MB3000 Critical Illness 1.0 2.6% 4.7% Group Disability 4.9% Group Medical Bridge 1.0 7.2% Term Life 1000 9.0%

Cancer 1000 9.0%

Accident 1.0 25.3%

Product

2013 SALES

UL Generation 3

$

408

Group Accident

$

7,561

Group Critical Care 1.0

$

7,758

Accident Care

$

9,022

Group Term Life 1.0

$

22,986

UL Generation 4

$

65,490

Whole Life 1000

$

89,327

MB3000

$

94,007

Critical Illness 1.0

$

167,631

Group Disability

$

174,056

Group Medical Bridge 1.0

$

255,997

Term Life 1000

$

320,513

Cancer 1000

$

322,655

Accident 1.0

$

903,530

DI 1000

$

1,126,138

Total

$

3,567,080


THE MARKET REPORT 2013

Large Commercial 2.47%

Individual 0.18%

Medium Commercial 40.40%

Small Commercial 56.95%

Market

2013 SALES

Individual

$6,192

Small Commercial

$1,947,300

Medium Commercial

$1,381,252

Large Commercial

$84,432

Public Sector Total

$147,904 $

3,567,081


Just-In-Time Training Just-In-Time sales training is a series of brief, interactive sales training lessons that can be presented to a team of representatives or taken as an online self-paced lesson. Managers can deliver this training to their representatives during a team meeting, and new representatives can take the lessons on their own. These lessons deliver key skills and concepts "just-in-time" for representatives to use them.


New Salesperson As a new salesperson, it's hard to learn all the information you need and still retain what you've learned. The best approach is to take the training before you use it. That way the material is fresh in your mind and you're able to apply what you've learned. Check out the Just-In-Time training courses setup for a new salesperson. View Courses

Manager It's important to make sure your sales representatives have all the facts they need to know about selling our products. Download our Just-In-Time training lessons and present them during team meetings to your representatives. View Courses

Account Opener Openings and/or maintaining a relationship with an account is important for an Account Opener. With our Just-In-Time training, you can learn how we match up against our competition, ways to sell to the employer and, of course, how to generate leads to close a sale. View Courses

Benefits Counselor When enrolling employees in Colonial Life or Paul Revere products it’s important that you understand our flexible benefits services, our value proposition, the benefits landscape and how to enroll with our enrollment options. With our Just-In-Time training lessons, we have organized special courses to help enhance your skills as a Benefits Counselor and ways you can increase your sales. View Courses *Skip the ‘(NY)’ links. This is for Paul Revere products that are specific to New York State.


Set a pace to drive sales premium, and you’ll be honored with a prestigious Premium Pacesetters Award. Use your exceptional selling skills in the marketplace so you can be one of the select winners in this exclusive program.

NEW SALES REPRESENTATIVE QUALIFICATIONS If you’re a new sales rep in your first 52 weeks with Colonial Life, you have six levels of qualifications, starting with Silver and running all the way up to Diamond. When you reach each level, you’ll receive a special award for that achievement. Eligible contracts: Qualification Silver Gold Platinum Ruby Emerald Diamond Agency Sales Reps Opener new Public Sector Sales Reps account net $10,000 $25,000 $50,000 $75,000 $100,000 $150,000 District Development Managers sales premium

SALES REPRESENTATIVE QUALIFICATIONS You have six levels of qualifications to strive for each quarter. Set your pace now to increase your premium and aim for the top – the Diamond Award. At the end of each quarter, you’ll receive an award for the level you’ve achieved. Sales reps with $1,000,000 in annualized opener new account net sales premium will receive a Diamond Award at the end of the year. Eligible contracts: Agency Sales Reps Qualification Silver Gold Platinum Ruby Emerald Public Sector Sales Reps Opener new District Development Managers account net $20,000 $50,000 $75,000 $100,000 $250,000 *Must have a BQI of 75% or greater sales premium

SALES MANAGER QUALIFICATIONS You have six levels of qualifications within your reach for these quarterly awards. At the end of each quarter, you’ll receive an award for the level you’ve achieved. Managers who achieve 100 percent of annual sales plan will receive a Diamond Award at the end of the year. Set your target to finish the year as a Diamond Award winner. Eligible contracts: Silver Gold Platinum Ruby Emerald District General Agents Achieve Achieve Achieve Achieve Achieve Public Sector Managers quarter-to$50,000 over $100,000 $175,000 over $250,000 Agency Development Managers date sales quarter-toover quarterquarter-toover quarterplan date sales to-date sales date sales to-date sales Public Sector Assistant Managers *Must have a BQI of 75% or greater

plan

plan

plan

plan


2014 Presidents Club & Leaders Conference

Do you know how you qualify for this trip‌ see next page!


2014 Presidents Club & Leaders Conference Rookies Sales Reps Qualifications · Must produce a minimum of 250,000 net sales credits. Or

Sales Rep Qualifications · Must open 14 new accounts. · Must obtain $200,000 in opener new account net sales premium.

Or

· Must open 10 new accounts · Must obtain $140,000 in opener new account net sales premium.

Net Sales Credits 275,000 to 299,999 300,000 to 349,999 350,000+

New Account

Net New Account Sales Premium

6 4 N/A

$25,000 $20,000 N/A

Benefit Counselor Qualifications · Must produce a minimum of $550,000 in enroller net sales premium.

Agency Development Manager Qualifications · Must achieve a minimum in sales premium and must have the specified number of Openers (see below): *Contracted in 2013 - $250,000 and 1 Opener *Contracted in 2012 (Q4) - $275,000 and 2 Openers *Contracted in 2012 (Q1-3) - $325,000 and 2 Openers *Contracted in or before 2011 - $425,000 and 2 Openers · Must have 4 new contracts. · Must achieve 100% of annual sales plan.

District General Agents Qualifications · Must achieve a minimum in sales premium of : Contracted in 2013 - $350,000 Contracted in 2012 (4Q) - $425,000 Contracted in 2012 (Q1-3) - $500,000 Contracted in or before 2011 - $700,000 · Must have specified number of Openers achieve $50,000 in opener net new account sales premium: Small - 1 Medium, Large and Premier - 2 · Must have 6 new contracts · Must achieve 100% of annual sales plan

*all qualifiers must have a Business Quality Indicator of at least 75%.


Territory Contacts & Resources Territory Office 707 S. Grady Way Suite 550 Renton, WA 98057

Scott E. Nielsen, Territory Sales Manager SENielsen2@ColonialLife.com Cell: 206-999-2496 Meghan C. Monroe, Territory Executive Assistant MCMonroe@ColonialLife.com Direct: 425-336-0255 Al Reiter, Regional Instructor ALReiter@ColonialLife.com Cell: 425-707-6800 Olivia M. Jones, Territory Recruiter OMJones@ColonialLife.com Cell: 425-757-1590 Lisa Robberson, Territory Enrollment Coordinator Lisa.Robberson@ColonialLife.com Cell: 425-770-0186


Home Office Contacts & Resources New Account Service Center They provide support to salespeople setting up news accounts including help with welcome calls, risk classification and new account information. NewAccountServiceCenter@coloniallife.com PH: 800.438.6423 (Option 2, then 2) FX: 800.543.8573

Home Office 1200 Colonial Life Blvd W Columbia, SC 29210

On-Boarding Services New to Colonial Life? They'll help you get started. OnboardingServices@coloniallife.com PH: 800.438.6423 (Option 2, then 7, then 2) FX: 803.678.6662 Underwriting Support Center They assist the field with underwriting questions and inquiries including product rates, plan codes, and product service requests. Underwriting@coloniallife.com PH: 800.438.6423 (Option 2, then 4) PH: 888.668.7967 Account Services Support Center They help with questions about existing accounts such as group billing questions, coverage and premium effective dates, in-force coverage and premiums, and payor discrepancies. AcctSrvsRequests@coloniallife.com PH: 800.438.6423 (Option 2, then 1) FX: 800.543.8573 Enrollment Solutions Support Center This support center provides assistance with the navigation of Propr, software and hardware support, and laptop lease information, as well as support for agent email and enrollment systems, including Harmony. HarmonySupport@coloniallife.com PH: 800.438.6423 (Option 2, then 5) FX: 803.678.5036 Field Supply Support Field supply can help you with assistance in using our Online Ordering system for product information and marketing materials SupplyOrders@coloniallife.com PH: 800.438.6423 (Option 5)


Rainmakers news week 48