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Journey Rockbridge Area Hospice’s The

Summer 2016 – In This Issue: Hospice Hustle Our Continuum of Care

“CornerStone Cares about being a community neighbor. We share a commitment with Rockbridge Area Hospice to build solid relationships built on trust, value, and experience. Together through our annual sponsorship, financial services and our banking relationship, we truly are, ‘Neighbors Helping Neighbors’.” Frank Friedman, Vice President, Financial Advisor CornerStone Investment Services

EXECUTIVE DIRECTOR’S Message I love our motto: Neighbors Helping Neighbors. What do you think of when you think of a good neighbor? I think of the family farmers next door who come, unasked, with their tractor in a deep snow to help us get down our driveway. I think of the friend down the road who traded childcare and shoulders to lean on when our kids were little. I think of the folks around the corner that I don’t see that often, but are always ready to stop and chat and are genuinely interested in how things are going. It’s comforting having good neighbors and being part of a community that cares. When I think about Rockbridge Area Hospice being a good neighbor, I think about the role that we play in the community of care within our area. This involves building excellent working relationships with others around similar goals. Some people may think that hospice goals are all about “dying well.” That is certainly a part of it, but our mission includes enabling “patients and their families to live life fully.” This is a shared goal with our community partners. At RAH, we are focusing on how we function as part of the continuum of care within Rockbridge County in order to treat, comfort and provide supportive

care to those with a life-limiting condition and their families. We work very closely with other health care providers and rely on close collaboration with physicians, Tasha Walsh, Executive Director hospitals, nursing homes, home health agencies, and others. Partnerships with churches, community groups, social support organizations and our fabulous volunteers are critical to caring for our patients and families. Our communication centers around what our patients and families want and need in order to be comfortable and be able to focus on being together. We are asking ourselves “how can we be a better neighbor” — how can you?

SUPPORTING THE CONTINUUM Rockbridge Area Hospice provides care for all members of our community in need. The entire hospice organization provides excellent, professional care to support not just the hospice patient, but the patient’s family too. When an individual needs hospice services it impacts the entire family. Many families are informed, organized and prepared. Many of us are not. Regardless of your preparedness, caring for family can be challenging.

Frank Friedman Vice President/Financial Advisor CornerStone Investment Services

Like Rockbridge Area Hospice, CornerStone Cares about supporting neighbors and family through a continuum of care. That is why RAH and CornerStone are partnering to provide a Hospice Checklist and community workshops for neighbors and to help families to be better prepared. Together we can prepare our neighbors and our families for the challenges health services and financial services will require. Stay tuned for additional calendar information on upcoming seminars.

Terry Volant, RN

Kam Flynn, MSW

Christine Hopkins

Kathy Conner

Susie Ladd, RN

Director of Nursing

Patient & Family Care Services

Volunteer Coordinator

Quality Improvement Support

Case Manager

It is with great excitement that RAH announces Terry Volant as our Director of Nursing. Terry’s strong clinical skills, her understanding of the hospice presence, her grounded leadership, and her commitment to the team support of our patients and families has been obvious in her work as the RAH Night Nurse for the past four years. Terry has spent the last 29 years in the nursing field and holds a BSN. She is well respected and appreciated by the RAH staff, as well as the area medical community. Terry was born and raised in this community and has a deep love for hospice. “My family experienced the wonderful care of Rockbridge Area Hospice first hand with the illness and death of my father. The staff was amazing and I am grateful to have had them a part of my dads final journey. It is such a joy and honor to be a part of such an amazing team, I am looking forward to each day at Hospice.” Planning is in process to fill the evening shift vacancy and for current interim director Jutta Hopkins to “re-retire.”

We are happy to have Kam join RAH as our Patient and Family Care supervisor. Kam will provide additional support to our families, as well as bereavement counseling to those who have lost loved ones within the care of RAH and in the community. Kam comes to us after a career in federal law enforcement, during which time she worked with parents, siblings and spouses of officers who were killed in the line of duty. She has a strong belief in the benefit of having space and support to work through the grieving process.

Christine has an enormous Hospice Heart. We are thrilled to have her energy and enthusiasm expand to supporting our fabulous volunteers. Our volunteers will benefit from her caring and support, and they have a strong advocate in keeping them engaged as a critical part of the RAH team. She has been a part of the hospice team for several years on an as needed basis as a CNA (certified nursing assistant). Her knowledge of the hospice mission and philosophy will be instrumental in moving the volunteer team forward.

We are pleased to have Kathy Conner move into a new role on the RAH team. Kathy has been a CNA here for 8 years and has always shown an interest in assuring the highest level of quality as we strive to meet regulatory standards. Her new role as Quality Assurance and Performance Improvement Specialist will provide much needed support in tracking the many quality measures we pay attention to and help us see areas where we can improve what we do.

RAH apologizes for an error in our last issue. Our RN case manager, Susie Ladd, was mislabeled. Susie recently celebrated her one-year anniversary with RAH. She has worked in the field of nursing for 25 years at Augusta Health Hospital, UVA Hospital and Rockbridge Area Hospice. Thank you, Susie, for the expertise, care and compassion you bring to all of our patients and families.







y the Hosted b olf G n Lexingto Club y tr n u and Co

$15 - AGES 13+ KIDS - FREE!


Keep Calm and Glow On! Rockbridge Area Hospice is excited to announce the return of the nighttime 5K Glow Run and Walk for this year’s annual Hospice Hustle hosted by the Lexington Golf and Country Club on Saturday, September 17th. Registration is open! Hustle participants will run or walk through the golf course cart paths lit by glow sticks and all of the glow decor that the runners/ walkers can manage to wear; head lamps are encouraged! Hustle committee planners have worked diligently to provide extra “glow” to help light the course and have added directional signs to assist in navigating the 5K. Adult runner/walker pre-registration $15.00, kids 12 and under are free. Registration for adults includes the race, t-shirt (if registered by August 31st) and a BBQ meal sponsored by Kendal at Lexington. The BBQ meal is also included with the free kids 12 and under registration, courtesy of Kendal at Lexington. Runners and walkers are encouraged to dress up, be creative, wear as much glow attire as possible – the brighter the better. Prizes are awarded to the individual with the best costume and the team with the best costume theme. Participants will also have the ability to have friends and family sponsor their run/walk contributing to the Hustle’s fund-raising efforts. This year’s goal is $5000. Individuals interested in only attending the after party can also donate online by visiting and selecting “Spectator.” Participants are encouraged to “build a team” to show their support for their loved one and to help raise awareness in the community about Rockbridge Area Hospice. “We love seeing groups and teams come to the Hustle, many do the event as a ‘wellness challenge’. It helps increase participation, fundraising and event awareness. The blessing to see families coming together to walk/run in memory of their loved one is a very special gift,” commented John Czekner, Hustle Chairman. Most exciting for this year’s event, the top fundraising individual, thanks to a private sponsor, will receive a $500 gift card ($1,000 minimum fundraising); the top fundraising team will receive a pizza party from Domino’s Pizza of Lexington; the team with the most participants will win a prize from Sweet Treats Bakery.

hospicehustle hospice .org 463-1848 New this year are Light the Path Luminaries. Anyone in the community can purchase a luminary in honor or in memory of a loved one. Light the Path Luminaries are available for purchase and decoration at the hospice office, the hospice booth at the Community Festival Downtown Lexington on August 27th, or a hospice volunteer can decorate the bag for you. Light the Path Luminaries are $10 each and will be displayed in the final stretch of the 5K race. This year’s event will run from 5:00 p.m. – 10:00 p.m. and will feature live music (5:00 p.m. - 7:30 p.m) by Bruce Allen, Zumba warm-up provided by Fitness Your Way, face painting and more! Drinks and BBQ meals for additional guests/non-participating sponsors, etc. will be available for purchase. Participants are encouraged to stick around for the awards and after party with music provided courtesy of DJ TREVSTO. RAH would like to thank its signature sponsor CornerStone Bank for its support of the Hospice Hustle. Be sure to stop by their sponsor tent during the event. Throughout the past 32 years, so many in our community have been touched in some way by the services that RAH provides to patients and families during a life-limiting illness. Your generosity as a runner, walker or sponsor of the Hospice Hustle ensures that RAH will continue providing the extraordinary level of vital care and services to our community. We are all Neighbors Helping Neighbors. For more information about this year’s event, to register, donate and/or purchase a luminary, visit





Photos: Mary Woodson, The News Gazette.

Community service at Grace Chapel Church to remember our loved ones.

Annual golf tournament to raise funds and awareness co-chaired by Nick Charles and Kathy Lamb.

Wreath presented by Col. David Kauffman and his wife, Angela, for the We Honor Veterans program.

Summer music festival held in Fairfield, VA. Co-chaired by Carol Grigsby and Kathy Lamb.




RAH encourages you to run, walk or sign-up to be a spectator/fundraiser to support the Hospice Hustle.

November is National Hospice/Palliative Care Month, a time to celebrate the kind of care that helps patients and family caregivers find comfort, love and respect when they’re needed most.

Join us as we celebrate the lives of loved ones on Tuesday, December 6, 2016. Refreshments at 5:30 p.m. and the ceremony begins at 6:00 p.m., Hillel House, Lexington, VA.

OCTOBER 15TH AUGUST 27TH Check out our booth at the annual Rockbridge Community Festival. You can purchase and decorate your luminary to remember or honor your loved one at this year’s Hospice Hustle. We encourage you bring a photo to add to your luminary or just simply use the crafts available. A RAH volunteer can also assist you in designing a luminary. Help us Light the Path!

Each donation counts! Purchase a luminary in honor or memory of a loved one, purchase a torch to carry or have carried during the race, build a team, and encourage friends and neighbors to support your run/walk!

8th annual Kenney’s Classic Cruise-In at Rockbridge County High School in Lexington, Virginia. Organizers WD & JD Goad are expecting more than 350 registered cars to participate in this year’s fundraiser. The afternoon is filled with classic cars, trucks, motorcycles, food, live music, 50/50, incredible prizes and more! Parking for spectators is available at Shenandoah Framing, Rockbridge Area Community Services and Life Chapel Church.

NOVEMBER 11TH We Honor Veterans provides educational tools and resources in advancing these goals:

With the help of RAH, patients and families alike can focus on what’s most important – enjoying life together and living as fully as possible.

• Promote Veterancentric educational activities • Increase organizational capacity to serve Veterans • Support development of strategic partnerships • Increase access and improve quality RAH participates in the community Veterans Day ceremony as a part of our ongoing mission, Neighbors Helping Neighbors.

Light up a

A tree lighting processional will conclude the ceremony. This unique and special ceremony commemorates the memory of our loved ones.

“Being a partner in the continuum of care is important to me and the entire staff at Lexington Prescription. We are here to provide support for the hospice team, the patient and the family.”

Jeff Goldstein, R.PH.

Ask The Pharmacist

• 24 Hour Emergency Service

• Delivery Services

• Drive-Thru Window

• Specialized Medication Dosage Forms to accommodate the pediatric and geriatric population

• A Full Service Professional Pharmacy with prescription compounding

How Are We a Neighbor Helping a Neighbor?

Address Service Requested

315 Myers Street Lexington, VA 24450 540.463.1848 (P) 540.463.3175 (F)

800 South Main Street Lexington, VA 24450 540-463-9166 (phone) 540-463-9839 (fax) Open 8am - 6:30pm Monday-Friday 8am - 12pm Saturdays Closed Sunday

RAH 2016 Summer Newsletter  

Catch up on all the latest and greatest from RAH.

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