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Summer Spring 2020

Your quarterly business magazine Budd Van Lines Merchants Division Growing in Racine

Moving People’s Goods; Delivering Medical Equipment


The RAMAC Voice, Summer 2020


The RAMAC Voice Summer 2020 President's Message ��������������������������������������������������� 4 RAMAC Business Blenders ����������������������������������������� 6 RAMAC Board��������������������������������������������������������������� 7 Welcome New Members��������������������������������������������� 8 Anniversaries������������������������������������������������������������� 11 Ribbon Cuttings��������������������������������������������������������� 15 Budd Van Lines and Merchants Grow in Racine ����� 16 FSR and YMCA Merge to Better Serve Racine Co.��� 19 RAMAC Training and Programs��������������������������������� 23 Windows to Work Reduces Recidivism ������������������� 24 Leadership Racine Practicing What We Preach������� 26 Business Focus – Connect Cell ��������������������������������� 27 Heritage Museum: Early Burlington Business��������� 28 Publisher: RAMAC, 300 Fifth Street, Racine, WI, 53403 at 262.634.1931 Editor: Maureen Bagg – mbagg@corporate-images.com or 262.633.7772 Advertising: Jamie Wambach – Jamie.Wambach@journaltimes.com or 262.210.3302 Design and Production: Amanda Gaastra, The Journal Times © RAMAC and The Journal Times Photos: Non-credited photos are from Varitay Studios, advertisers, RAMAC and its members, and stock.

Contact Information

RAMAC Office: 262.634.1931 Membership Carmella Venturini: cventurini@racinechamber.com Marketing Breakfasts Anna Clementi: aclementi@racinechamber.com Leadership Racine & Young Professionals of Racine (YPR) Anna Clementi: aclementi@racinechamber.com Training Programs Gretchen Herrmann: gherrmann@racinechamber.com Youth Apprenticeship Jeff Bergman: jbergman@racinechamber.com

How may we serve you?

Make the World You Imagine

We all have dreams we’d like to see come true and for more than ourselves. For the people and causes you care about, we can help you turn aspirations into action plans. Because our commitment to a brighter future goes beyond the business we do. Imagine the power of you and Baird. Joel Beck Mike Bishop Joe Cronin Rob Jacobsen Ben Klenke Chris Leberfing

Dan Morrisey Hollie Nelson Joe O’Brien Pat Powell Tom Tenuta

One Main Street, Suite 300, Racine, WI 53403 262-631-5000 . 800-224-7379 bairdoffices.com/racine_wi/ updated: 10/09/2017

©2020 Robert W. Baird & Co. Incorporated. Member SIPC. MC-421473.



President's Message

As I write this, we are still in mid-April, uncertain when we will be able to meet, greet, work, and play together. They say in times of extreme difficulty, you learn the true colors of people. Over the last several weeks and months, I have been repeatedly shown how thoughtful, how generous, how innovative our members have been to get themselves, and each other, through the health and economic consequences of a worldwide pandemic. There are going to be casualties – we can’t ignore them. We regret the loss of small businesses who, despite heroic efforts, just couldn’t stand against the tsunami of the coronavirus; those employees who lost their jobs in small businesses and large, through no fault of their own – we share their pain and concern.

• Embracing and developing new advertising tools, marketing campaigns and virtual events

• Strengthening and growing our local, state, and national relationships.

On the other hand, we have also witnessed heroic efforts on the part of first responders and health care workers who put their own lives, and those of their families, at risk in service to their patients. We have seen large and small business owners and boards of directors find ways to preserve their workforce and work to mitigate the impact so their on-going concern can continue to be on-going.

Monday, July 27 – Annual Golf Outing

Social media groups like Rally for Racine County have connected businesses and people in need, with people and businesses who are ready to help. There’s a list of all the take out/take away restaurants for those of us who were tired of our own cooking and promoted our own favorite restaurants. Our favorite restaurants made sure our health care workers and first responders were fed during long shifts of demanding and exhausting work. We also saw corporate generosity in dollars and product, and manufacturing dexterity that turned product lines into personal protection equipment and respirator producers. All of us at RAMAC are finding our roles enhanced as well:

• Becoming experts in areas of small business loans, state/federal disaster relief, human resources and virtual communications

• Acting as community leaders, gathering and sharing information from local, state and national resources

• Quickly adapting – always keeping our business community in the forefront


We support all our Racine businesses – large and small, for profit and not for profit. Together we make Racine strong. We are in this together and hope all of our members will continue to depend on RAMAC to provide these valuable services. If your membership renewal is coming up this year, we hope you will continue to show us you value our work and on-going efforts. If necessary, give us a call – we can work together to find a solution that works for your membership and for RAMAC. Finally, don’t forget to re-mark your calendars for our signature events: Tuesday, August 25 – Our Annual Membership Meeting (moved from early April) Thursday, October 29 – The RAMAC Business Awards Dinner We have been fortunate to live in these extraordinary times. While the COVID-19 disease has caused many of us personal and business loss, we have been witness to astounding efforts of sharing, of innovation, of an outpouring of concern for our neighbors, our family, our businesses, and ourselves. Thank you, as always, for your continued support and participation in RAMAC events and encourage you to find us on Facebook and LinkedIn at Racine Area Manufacturers and Commerce. If you have any questions or comments, please feel free to contact me at 262.634.1931 or at mjmontemurro@ racinechamber.com. #racinebusinessmatters Sincerely, Matt J. Montemurro RAMAC President

The RAMAC Voice, Summer 2020



Business Blenders The February Business Blender has turned into our annual joint networking event with the Kenosha Area Chamber of Commerce and the region’s higher education institutions. This year was hosted by Herzing University, who welcomed us at the Kenosha Brewing Company. Herzing, plus Carthage College, Concordia University, Gateway Technical College, and UWParkside were all represented, making this an event you didn’t want to miss.

On March 12, we were able to ‘sneak in’ a Business Blender right before the stay-at-home order. Image Management graciously invited RAMAC members to the Racine Country Club for wonderful food and networking.

Then everything changed. . . But RAMAC, just like you, started to be creative and innovative. In April and May, RAMAC hosted four separate virtual Business Blenders by inviting 20 members to join them at 2:20pm. These have been a great way for members to stay connected and engaged, and we will continue to host virtual events as needed. 6

The RAMAC Voice, Summer 2020

RAMAC Board of Directors Mark Behrens - Johnson Bank Patrick Booth - CCB Technology Ryan Brath - Fischer USA Nate Burgers - CNH Industrial Dominic Cariello - All Integrated Solutions, Chair Torben Christensen - Wiscon Products Carol DiRaimondo-Decker - Ascension Wisconsin Medical Group Rob Ducoffe – UW-Parkside Randy Ekern - InSinkErator David Habrat - Wisconn Valley Media Group Scott Hess - CliftonLarsonAllen Jeff Knutson - Burlington Graphic Systems Jim Ladwig - SC Johnson Steve Langer - Modine Manufacturing Jody Muniz - Nutritional Designs, LLC Doug Nicholson - The Nicholsworth Group Dean Popek - Racine Metal Fab Liz Powell - Racine Community Foundation


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New RAMAC Members

RAMAC is Racine’s Business Champion, serving as a voice representing the common interests of every organization in Racine—small and large, industrial and retail, for-profit and nonprofit. In support of its broad and diverse membership base, RAMAC offers a variety of pro-business and pro-community programs and initiatives. These programs aim to improve the business climate and vitality of the greater Racine area. Join us in welcoming these new RAMAC members: The Blue Book Building & Construction Network Shann Uran – Business Development Manager (262) 488-1173 thebluebook.com Has relationships with general contractors, property managers, owners, and architects to connect them with the right subcontractors to bring their projects in on time and on budget.

CleanCo 1615 Ninth Street Racine, WI 53403 Susan Christoffersen— Owner/Operator (262) 552-2656 cleancoracine.com Professional cleaning service you can trust, serving Racine and Kenosha.

Blue Door Dental 1242 West Boulevard Racine, WI 53405 Dr. Debbie Reddick Kennedy – Dentist (262) 770-3110 bluedoordental.com General dental office with expansion of services in the near future.

Complete Office of Wisconsin/ Emmons Business Interiors 140 S 1st Street, Suite 300 Milwaukee, WI 53204 Jody Hart – Sales Manager ebiweb.com Emmons Business interiors is a division of Complete Office of Wisconsin and is one of the largest distributors of office furniture in the state, offering space planning, interior design, and installation.

Caliber Collision 6940 Washington Avenue Mount Pleasant, WI 53406 Jen Nerdahl – CSR (414) 841-3784 calibercollision.com The largest collision repair company in the US specializing in insurance collision repair with exceptional customer service. Cicchini Asphalt 4700 52nd Avenue Kenosha, WI 53144 Gregory Strzalka – President (262) 654-1929 cicchiniasphalt.com Full service asphalt contractor serving Racine County since 1981. Their specialty is in residential, commercial, and industrial paving and sealcoating.


Dominion Properties 2025 N Summit Avenue, Suite 200 Milwaukee, WI 53202 Emily Garofalo – Business Development Manager (414) 264-5901 dominionproperties.com In the business of quality East Side Milwaukee apartments. Their buildings are more than just units for rent; they are your homes. Equity Creative 9522 58th Place, Suite 800 Kenosha, WI 53144 Charles Skendziel – Owner/Partner (262) 764-5520 equity-creative.com Full-service, integrated marketing agency. They subscribe to the belief that, regardless of the medium, ideas are successful for a reason.

The RAMAC Voice, Summer 2020

Fluegge Optical Inc 920 East Main Street Waterford, WI 53185 Dale Fluegge – President (262) 534-6090 flueggeoptical.com Wisconsin’s largest independent eyewear store selling all types of quality eyewear. Their core business is manufacturing lenses and fitting eyewear the proper way. Grunau Company and Flannery Fire Protection 4810 52nd Avenue Kenosha, WI 53144 Jim Vass – Service Branch Manager (262) 653-1517 grunau.com flanneryfire.com Grunau Company, a mechanical contractor serving southeast Wisconsin's industrial, commercial, and educational campuses since 1920 is now open in Kenosha joining Flannery, the local fire protection branch.

Kelly Construction & Design 225 East St Paul Avenue, Suite 205 Milwaukee, WI 53202 Holly Hawkins – President, Wisconsin (414) 708-6625 kellyconstructiondesign.com Full service general contractor with a successful 30+ year track record of commercial and residential projects. LaMacchia 618 55th Street Kenosha, WI 53140 Kathy Grant – Agent (262) 656-8300 lamacchiatravel.com Full service travel agency that is family owned and operated since 1931. They pride themselves on the value and service they bring to their customers.

Horizon Healthcare, Inc. 835 Washington Avenue Racine, WI 53403 Karl Rajani – President (414) 581-0582 horizonhealthcareinc.com Connects Psychiatrists and Nurse Practitioners from ''distant sites'' to patients in their State-certified clinics - including one in Racine. Their proprietary platform is entirely cloud-based.

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Leaping Lizards 1439 N. Junction Avenue Racine, WI 53403 Gershom Rangai – Owner/Operator (847) 774-1059 leapinglizardsevents.com Full service party rental and event planning company. They provide, tents, tables, moonwalks, inflatable, and carnival games, dance floors, stages, chairs, concessions, and more. Nancy Dokter Public Relations & Marketing, LLC 7345 Forty Acre Road Franksville, WI 53126 Nancy Dokter – Principal (262) 865-8991 nancydokter.com Imagine having an experienced marketing professional available whenever you need the help: strategy, branding, web content, social media, sales collateral, and scientific/technical white papers. Working together, they will develop your brand and form creative marketing content that tells your story - and help you win new business.

Thank you, Racine County. Your generous support has provided over

$100,000 to support the organizations providing care for our community through the COVID-19 crisis. Thank you for your donations—past and future—to support our community.

Personalized Awards, Inc. 6020 W. Donges Bay Road Mequon, WI 53092 Dan Eastman – CEO (262) 242-8900 personalizedawards.com High quality award and recognition products for companies and organizations. Vargas Service Agency 1228 Lathrop Ave Racine, WI 53405 Yazmin Vargas – CEO (216) 704-6399 agentesdecambios.com Family owned bilingual service agency offering multiple services such as tax preparation, CDL training, social media marketing, leadership training, marriage and family coaching, and more. Wangard Partners, Inc. 1200 North Mayfair Road Suite 310 Milwaukee, WI 53266 Mark Lake – Vice President of Planning/Development (414) 935-4014 wangard.com National real estate company with high net worth and institutional investors to acquire, develop, and manage multifamily, industrial, retail, and office properties. Watersedge Hotel, LLC 3700 Northwestern Avenue Racine, WI 53405 Patrick Prabhu – General Manager (414) 745-8594 hotelwatersedge.com Economy to mid-scale hotel serving both business and leisure travelers. The hotel nestles on the banks of the scenic Root River, one of the largest fishing spots for King Salmon and Lake Trout.

Your community needs you. Donate today:


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The RAMAC Voice, Summer 2020

y ! p Hooray! p o a v H a r b ! y r a s r e v i n Yay! An ats Celebrate




H a p py A n n i v e r s a ry

Anniversaries, whether personal or business in nature, give us opportunity to celebrate. Although many of our RAMAC members may be postponing anniversary celebrations, the fact that they reached longevity milestones deserves mention. Listed below are members celebrating 10, 25, 50, 75 and 100 year anniversaries. We know many more members are reaching significant milestones this year. Our hope is that every RAMAC member survives the current tumult of COVID-19 and the challenging times that will follow. Here are three of our education-focused members, each founded over 150 years ago. Like many, this is a particularly challenging time for each of them as they regroup, finding ways to provide learning in a very different environment. Carthage College Bryant & Stratton College Siena Catholic Schools

173 166 156

Founded on January 1, 1947 Founded on July 7, 1854 Founded on October 9, 1864

Celebrating 100 years CG Schmidt Inc. Racine Masonic Center Racine Optical Co./ Family Vision Care SC Southshore Realtors Association

Celebrating 25 years Carpetland USA Flooring Center E-Vergent Broadband First Call Heating & Cooling, Inc. Kenosha Community Health Center

Celebrating 75 years Brooks Tractor Knapp Manufacturing Wiscon Products

Celebrating 10 years Greenfire Management Services Northern Mechanical Perfect Balance Accounting Services Royal Capital Group The Woods of Caledonia Titus Talent Strategies Tower Energy International

Celebrating 50 years Badger Meter Days Inn Holiday Inn Express & Suites Johnson Financial Group Johnson Outdoors Milwaukee Admirals Hockey Club Wisconsin Screen Process

Congratulations! from all of us at



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The RAMAC Voice, Summer 2020

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The RAMAC Voice, Summer 2020

Ribbon Cuttings

On February 27, Alter Trading Corporation had a ribbon cutting to commemorate their expansion on 17th Street. Refreshments followed with a presentation of their annual donation called Cans for K-9’s, which raises money for local K-9 units.

Linking People to Services The Aging and Disability Resource Center of Racine County provides information and assistance about community resources for seniors, caregivers and adults living with disabilities. The ADRC offers home visits along with caregiving resources and support. Contact us today! www.adrc.racinecounty.com

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Budd Van Lines Merchants Division Growing in Racine In February of 2019, Budd Van Lines acquired Merchants Moving & Storage, a company serving Racine’s businesses and residents for over 100 years. A year later, the combined companies are thriving, moving to a new 115,000 square foot facility and serving America through the COVID-19 pandemic. The acquisition combined the companies’ efficiencies through a larger national footprint of warehouses, move Gary Grund, SVP. counselors, and most importantly, truck drivers/professional movers. Budd Van Lines retained 98% of the Racine based employees. “The Merchants employees are incredible, and epitomize the hard work and spirit of the people of Racine,” said Budd Senior Vice President, Gary Grund. "We did not make this acquisition for trucks or assets; we made it for the people. People who care about helping others during the stressful time of moving, and people who are dedicated to the highest customer experience." “Even beyond Merchants being a terrific company, one key synergy we perceived was the tremendous similarity between Budd and Merchants,” explained David W. Budd, Sr., CEO of Budd Van Lines. “Both are familyowned, employee-focused, independent van lines, active in our communities. The merger has been a great fit for the customers of both companies, as well as for everyone else involved.” Founded in 1975, Budd Van Lines is based in Somerset, NJ. Merchants Budd has had an operation in Division Driver.


Wisconsin since 1997 in Appleton. The company relocated to Racine with the Merchants acquisition. Since 2006, Budd has been recognized as the industry leader in corporate relocation through the Relocation Manager’s and the Relocating Employee Surveys by Trippel Survey and Research. These are industry surveys of primarily Fortune 500 companies who relocate executives and employees across the world. Proudly, with the help of the Merchants team, Budd was once again rated the #1 Independent Van Line in America in 2020. Their own Move & Innovation This spring Budd is moving the Merchants Division from 1215 State Street to a 115,000 square foot facility at 6200 Regency Drive West (previously Sam’s Club). “This gives us two and a half times more space and will allow us to upgrade and modernize the offices for the Racine employees,” said Tom Torcomian, Budd Van Lines COO. “The newly renovated space allows us to expand household goods storage, along with our other lines of business: commercial warehousing, boat and & RV storage, distribution, fulfillment, cross docking and final mile/white glove services. “I moved to Racine to integrate the two companies last winter. We see significant employment opportunities in Racine, and we look forward to becoming a bigger part of the business community,” said Torcomian.

The RAMAC Voice, Summer 2020

Another key reason for the new facility is a patented new truck system invented by Budd Van Lines called Load- it-Once, the brainchild of Owner and Chief Executive Officer David W. Budd, Sr. Under this system, goods are loaded onto modular storage containers that fit onto the two part truck. It is essentially a straight truck with a detachable trailer. What used to take hours (even days) of handling is now accomplished in a matter of minutes. “The old system of moving and storing furniture and high value products is archaic if you think about all the extra handling we had to do,” Grund said. “Furniture and products are not meant to be moved. When goods are going to storage they are actually handled up to six times; it really made no sense. Loadit-Once is offering the most secure move possible at no additional cost to clients; it is allowing drivers to be more efficient and better follow hours of service regulations, and it is delivering goods 98% damage free. Dave Budd had the modular concept years ago, and we are now bringing it to Racine.” You can see the industry’s game changer in action on the following link: https://vimeo.com/247552823

CEO David W. Budd and Ben Townsend, Director of Modular Services.

Essential Services during the Pandemic As part of transportation and warehousing, Budd Van Lines was deemed an essential service during the COVID-19 outbreak. Budd Teams from Racine and all over the country remained in operation

Budd's Patented Load-it-One System.

moving people’s goods and delivering essential services, including medical equipment, with minimal interruption. In hotspots like San Francisco, New York, New Orleans, and Chicago, the brave men and women working for Budd Van Lines helped people stay on track with their relocation. Budd helped companies move their products and contributed to keeping America’s economy rolling. As Grund said, “We couldn’t be more proud of our Driver Teams. I think this quote from a customer during the heart of the crisis says it all:” “…An order to shelter in place was handed down in our county to go into effect the next day after all of our items were packed. I was scared; sheltering at home can’t be done if you no longer have a home. This is a crazy time and an even crazier time to be a household mover. Having movers that are confident and take charge of the situation is a true blessing.” The Budd Van Lines Merchants Division is located at 6200 Regency Drive West, Racine, WI. Budd can be reached at 800-833-2833. Please ask for Tom Torcomian, COO or Gary Grund, SVP, for anything specific to this article. A RAMAC founding member in 1982.

Gary Grund, SVP Kevin Patrick, Director of Safety, Drivers: Derick Jacelon, Victor Narzagararay and Todd Mendoza RACINE AREA MANUFACTURERS AND COMMERCE


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The RAMAC Voice, Summer 2020

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Family Service of Racine Joins Forces with Racine Family YMCA Family Service of Racine became the Racine Family YMCA’s fourth branch on April 1, providing new opportunities to serve our community. The two organizations bring a combined 256 years of service to Racine County. Announcement of the change was made April 1 by David Holland, Chairman of the Racine Family YMCA’s Board of Directors, after the decision to join forces was made by the two organizations earlier this year. Family Service, which celebrates its 110th anniversary this year, was welcomed into the YMCA since its family services branch focused on emotional wellness. The Racine Family YMCA is recognized nationally among Ys for its holistic approach to improving health in Racine County. In addition to its Riverside (Racine) and Sealed Air (Mount Pleasant) wellness branches, the Y’s George Bray Neighborhood branch in central Racine is dedicated to community development, with focus on providing after-school academic and leadership programming, and mentorship for at-risk youth. Because of the addition of Family Service of Racine, which will continue to provide its full spectrum of licensed counseling services, the community is already benefiting from the expanded resources. “The merger with Family Service of Racine is yet another example of the Y taking a progressive step to meet the needs of the Racine community at a time

when it’s needed most,” said Holland. “Physical, mental and spiritual health are all part of the Y’s commitment to strengthening our community through healthy living. Family Service is another important building block in meeting that need.” Family Service of Racine Executive Director Elizabeth Will Hansen, who has assumed the Director role of the new Family Service Branch, is looking forward to the future as part of the Y. “Family Service of Racine is excited to be part of the Y family and the multiple possibilities for helping our community,” said Hansen. “Joining forces gives Family Service staff the opportunity to focus more on providing mental health services, use our expertise in partnership with Y programs to further strengthen people and families, and also look toward expanding services, which can be a challenge for a smaller agency.” Two adult programs, Focus on Fathers and the First Choice PreApprenticeship Program, have relocated to the Family Service branch to provide additional resources for program clients.

Racine students enjoy healthy, free lunches. RACINE AREA MANUFACTURERS AND COMMERCE


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The change comes at the height of the COVID-19 pandemic, which has inspired the Y and Family Service to find innovative ways to meet client and community needs in the altered service environment: • After the mandated school shutdown order, the Y immediately mobilized to provide healthy free lunches to Racine students who participated in their schools’ free and reduced lunch programs. Through social networking and personal contacts to request food donations, the Racine community has generously responded and food items from all over the city continue to arrive daily at the Bray Y branch to ensure that kids aren’t going hungry during the crisis. From serving 107 meals on Day One, the program now provides 330 lunches each weekday at the Bray Y branch and delivery sites around the city. • Plans are also underway to begin home deliveries of food and essential items to seniors—another especially vulnerable population during the pandemic. Empty store shelves because of the pandemic leave seniors without food at a time when proper nutrition is essential. • The much-anticipated completion of the Y’s new Healthy Living Kitchen at the Bray Y next month will provide even more opportunities to serve nutritious meals for students and seniors, offer nutrition classes and other family-strengthening programs. Originally, the new kitchen and meal programs were intended to address childhood obesity, poor nutrition in the area, and the fact that the Bray Y neighborhood is considered a food “desert,” with no large grocery stores nearby. COVID-19 has created an even greater need for what this kitchen can and will provide for the community. • To help members and our community stay fit and healthy during Safer at Home, the Y is offering free Virtual Workouts from Y instructors on its website at www.ymcaracine.org. A new Virtual Family Activities section will follow soon.

Helping Families Connect, Honor & Remember Please stop in for a tour of our newly expanded facilities with ADA-compliant restrooms & stairless entry, providing everyone with safe and easy access.

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Proud member of RAMAC 20

The RAMAC Voice, Summer 2020

• The new Family Service branch, in compliance with Safer at Home, is taking advantage of videoconferencing technology to continue its vital work with children, teens, parents and families through virtual counseling. As the Safer at Home order continues, the Y, with its new Family Service branch, is serving our community in new and vibrant ways.

Ahmad Qawi Replacing Retiring Jeff Collen On July 1, Ahmad Qawi, the current Vice President and COO of the Racine Family YMCA, will replace retiring President/CEO Jeff Collen. Qawi will be the first African American to serve in this role.

Information links: To donate food for the meal program, please contact Antonio at acrane@ymcaracine.org To give money, visithttps://www.eventbrite.com/e/ help-racine-family-ymca-feed-racine-students-covid-19relief-tickets-100550134158 For more information about scheduling counseling sessions at the Family Service branch, please email info@fsracine.org

Qawi has been with the Racine Family YMCA for 17 years and sums up his impact this way: ”I believe my emphasis on creating a diverse workforce at the Racine Family YMCA has transformed an organization that had a history of primarily serving one population in the past to serving ALL populations of Racine County. Over time I’ve seen kids grow into adult parents, enrolling their children into the same programs they went through as a child.”

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Contact: Gary Smith Wind Point Living magazine 262-994-5390 gary.smith@n2pub.com 22


The RAMAC Voice, Summer 2020

RAMAC Training and Programs An event calendar plus information and registration can be found at racinechamber.com PLEASE NOTE - During these uncertain times, notice of cancellations and/or changes in programming will be communicated to RAMAC members and will be noted on our website. Marketing Breakfasts August 7, October 2, December 4 7:30am – 9:00am $20 members/$30 nonmembers


Business Blenders June 25, July TBD, August 25, September 24, November 19, December 10 5:00pm – 7:00pm each hosted by a different RAMAC member No cost NEW! Workload Survival Skills Feeling overloaded? In this course, you will discover strategies and practice techniques for more effectively organizing, prioritizing, and planning your tasks in ways that give you better control in your workday. June 9, 2020 Virtual on-line $345 members/$450 nonmembers Frontline Leadership Certificate Series This series includes 5 modules which can be taken as stand-alone courses or sign up for the full series. Each module $345 members/$450 nonmembers 8:30am – 4:30pm, Wednesdays September 16, 2020 – Motivation & Trust Building September 23, 2020 – Communication Skills September 30, 2020 – Effective Training Techniques October 7, 2020 - Resolving Conflict October 14, 2020 – Tools for Success

NEW! Member-2-Member Breakfasts In 2020 we launched our new Member-2-Member (M2M) breakfasts. Learn how other members solve business, manufacturing, or communication issues. July 10, September 11, November 6 7:30am – 9:30am Roma Lodge $25 – open to RAMAC MEMBERS ONLY Living As A Leader – Leadership Development Series This 12-month series is designed to help you and your organization’s leaders improve the employee experience and drive business results through more effective leadership. New start date for 2020-2021 series is July 21 Third Tuesdays of the month, 12-month course Will start virtual on-line $6,350 includes materials, coaching and workshops LOOKING TO MOVE YOUR COMPANY’S DATA OUT TO THE CLOUD? ...It seems inexpensive and reliable but is your data safe? LOOKING TO MOVE YOUR COMPANY’S DATA OUT TO THE CLOUD? ...�������������������������������������� ������������������ Public Cloud Private Cloud


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Windows to Work Closing the Door on Recidivism By Maureen Bagg, Corporate Images

Windows to Work is a pre- and post-release program for incarcerated individuals, providing them with the support and resources needed to successfully reenter and maintain stability in the community. The program goals are to help them land and hold a job that will provide financial independence and to avoid behavior choices that earlier led to incarceration. Karen Goodwin, the Windows to Work Coach for Racine, Kenosha, and Walworth County since March 2011, works with inmates that are referred to the program. Support begins 4 to 12 months prior to their release and continues at least 12 months after. She describes her greatest challenge during that time to be

Karen Goodwin shares the Window to Work program with two young men at a Reentry Resource Fair at the Racine Youthful Offender Correctional Facility.

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“understanding the dynamics of the life people come from to better help them see where they can go.” Windows to Work has expanded to Racine Youthful Correctional Facility this year and added another Coach, Nakeyda Haymer. Prior to release from prison, program participants meet in a group setting for two hours twice a week with Karen at either of two locations – The Racine Correctional Institution and Racine Youthful Offender Correctional Facility. Once a week, in a one-on-one setting with Goodwin, participants work on barriers, release plans, and goals. A curriculum known as Cognitive Behavioral Intervention for Offenders Seeking Employment helps participants consider how situations provoke thoughts and feelings that lead to behavior choices—some with positive consequences and others negative ones. The goal is to see the opportunity to change so that past negative behaviors are not repeated and ultimately individuals feel hopeful that life after incarceration can lead to positive relationships, fulfilling work and no recidivism (return trip to prison). “This hope is so important,” says Goodwin. “We hope that the program causes change in behavior; much of the time it does. Seeing others change gives participants hope that they can too.” After release, program participants meet with Goodwin once a week at her office in the Racine County Workforce, Kenosha County Job Center or Walworth County Job Center. The following post release support is also provided: updating resume, job search, training opportunities and limited supportive funds for barriers to employment. COVID-19 has temporarily changed the way Goodwin engages with program participants. Now she conducts lots of conference calls and delivers packets to be worked through individually. But the work goes on. Racine businesses can both support and benefit from the Windows to Work efforts. Employment is a critical part of a fresh start for people reentering the community. Jerry Bloom, owner of Treasures Media in Racine, volunteers in mock interview sessions with participants. He’s familiar with interviewing potential employees and sees the Windows to Work program as essential to those released and seeking successful employment. A recent success story Goodwin described is that of a lady in the program, who was released with nothing but the clothes she had with her. Goodwin assisted her with clothing for her job search, writing and submitting a resume, getting work shoes, and finding a place to

The RAMAC Voice, Summer 2020

live. She was hired by McDonald’s in Racine and in one year was promoted to shift leader. Now she has her own apartment and is one of those lucky ones in the midst of COVID-19 to still have a job. Another who leveraged his Windows to Work experience is now employed by Poclain Hydraulics, using skills learned through a Training Program at Gateway Technical College in Racine funded by the Windows to Work program. These successes depend on program participants' commitment to change. First, they must volunteer to participate in Windows to Work while incarcerated. By doing so they are committing to change the way they respond to situations that triggered criminal behavior in the past. Paying attention to how they are feeling and thinking before reacting, they open the opportunity for change. Goodwin occasionally gets a phone call from people she’s worked with. One such caller pretty much sums up Goodwin’s hope for all Windows to Work participants. “I’m still doin’ good. I told you I wasn’t going back. I remember what you said that I can do this without going back to jail as long as I believe in myself. And I’m still out here.” Contact Karen Goodwin at 262-638-6676 to learn more about employer opportunities in the Windows to Work Program, as an employer or a volunteer.

Windows to Work Learning Focus: 1) G  eneral work skills and employer expectations 2) Financial literacy 3) Awareness of Community Resources 4) Acquiring job seeking skills • writing a cover letter & resume • completing job applications • writing thank you letters • interviewing effectively


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Leadership Racine – Practicing What We Preach By Anna Clementi, VP of Operations, RAMAC

Leadership Racine, a RAMAC program, has been developing community leaders for 22 years. Each year the Leadership Racine (LR) program recruits promising leaders and helps prepare them for positions on community or nonprofit committees or boards, and for positions of public influence. With over 550 program graduates since 1999, Leadership Racine builds community trusteeship through the development of strong, diverse, and knowledgeable leaders. The LR program is a 9-month commitment. In the home stretch with only April and May to go, the LR class of 2020 (or LR22), had a little hiccup in their program year—COVID-19. That did not stop them; the LR program is committed to practicing what we preach. Let me explain. Leadership Racine uses 10 traits of servant leadership as the backbone of its program. Taken from the writings of Robert K. Greenleaf, “servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just and caring world.” The LR program uses the servant leadership concept because, if practiced, this type of leader makes for a strong, knowledgeable, and successful community trustee. The traits include: empathy, awareness, healing, stewardship, persuasion, foresight, conceptualization, listening, commitment to the growth of people, and building community. I coordinate the LR program as part of my duties at RAMAC as VP of Operations, but I am also an alum of the program. (Go LR3!) When this crisis forced us to start working from home and cancelling events and gatherings, the most stressful thing for me was fulfilling the 9-month agenda that the LR22 class was promised. Their employers have allowed and invested in them to be part of this process. I believe it is imperative that this class, like the 21 classes before them, receive the leadership training and community awareness that have made the LR program so strong and successful. So, the servant leadership trait of conceptualization was put into action using creativity, innovation, and creative thinking. Conceptualization was defined by Robert K. Greenleaf as “the ability to look at a problem or an organization from a conceptualizing perspective. . .one must think beyond day-to-day realities.” And wow—did we find ourselves in a new reality! I need to note that I absolutely cannot and do not do this work alone. I have a fantastic committee of about 15 LR program alumni who help with the planning and logistics of each session in the 9-month program. When it became apparent that business would not be conducted the same any longer, the LR program committee did not miss a beat. First, 26

committee meetings by telephone were implemented. Next, the last two sessions for the LR22 participants, April and May, were tossed up in the air and reformulated. A virtual meeting platform was used for speakers and presenters who accommodated without hesitation. New outlines and concepts, even crazy ideas, for the LR22 graduation were discussed. And lastly, we continued to be flexible, laughed together, and stayed positive through it all. I am aware that ALL organizations have been put in this state of chaos, and you ALL have been using conceptualization and creativity like never before. But in regard to the LR program, it really made me reflect on what our goals are and what we are teaching. Servant leadership is a life-long practice. I personally have learned so much from my involvement with the LR program and do my best to use the traits in my own leadership journey (most days). I find myself triggering my neurons with so many new ideas, new concepts, and new formulas like never before! Conceptualization at its best! It has been exciting actually. And during these stressful times, I hope that you have found a spark or some excitement too. Even with so many unknowns, Leadership Racine is committed, now more than ever, to developing strong, diverse, and knowledgeable leaders. This past month has shown me that servant leaders are needed at all levels of community, and community trustees are those who stand strong. You just never know when the skills that you have learned and have been working on will come to the forefront and need to be utilized. So do you conceptualize a strong community? Do you dream great dreams for Racine? Are you interested in stretching your thinking and learning new skills? Are you interested in the concept of servant leadership? Our next LR program year starts in September of 2020. I know the LR program will have new ideas, will stay creative and innovative, and will continue to conceptualize and practice what we preach. You should join us. You can apply today for LR23! Program details and the application can be found on the RAMAC website: www.racinechamber.com/leadership-racine. If you have any questions, please contact Anna Clement at 262.634.1931 or aclementi@racinechamber.com.

The RAMAC Voice, Summer 2020

Business Focus

Overview: Connect Cell has been partnered with U.S. Cellular exclusively since 1987, first as an aggregate group, then as a re-seller, and finally an Authorized Agent. Our first location opened in Racine in 2001 and we have grown to eight locations, serving more than 30,000 subscribers throughout Wisconsin. We remain family owned and operate in cooperation with our well-trained associates to provide personalized customer service to both individuals and businesses. What sets you apart? Our employees. We’re here to help our customers make the most of their cellular services. That includes smartphones, tablets, internet routers, internet cameras, connected home components, and many business specific items. We also carry a wide variety of accessories and electronic solutions. What types of clients are you targeting in the coming year? We assist both consumers and businesses. What is spurring/enabling your growth? Again, our employees. They are the heart of our company. As a telecommunications provider, we are considered an essential business. During the entire time of the “Safer At Home” order, we were (and remain) open. Some of our staff self-quarantined during that time, but we always had enough staff to serve our customers. We are very excited to let everyone know that we’ll be moving to a new and larger space at 4 Mile Rd and Douglas (in the old Blockbuster building). Our store has been in Racine since 1995, initially operating in the Racine home of the owners, Jeff and Brenda Kerekes. The move has been delayed because of the “Safer At Home” order, but we hope that by the time this article comes out, we’ll be in our new home. We’re also fortunate to be part of a designated Smart City. Racine was chosen as one of the first cities in U.S. Cellular’s rollout of 5G!

Connect Cell - A U.S. Cellular Authorized Agent Current 3717 Douglas Ave. New address (date TBD)5055 Douglas Ave City: Racine/Caledonia www.connectcell.com Industry: Telecommunications Employees: 3.5 RAMAC member since: 2010 Contact: Deana VanHemert, Store Manager deana.vanhemert@connectcell.com 262.752-0200 Best quote or advice: We consider ourselves consultants for our customers. No question is too simple. We’re here to help you make the most of your cellular services. We also struggle with educating our customers (and potential customers) on how best to see the value in what their cellular company provides. The industry has changed so much in the past 25 years – even in the past 5 years – that it is so important to understand what your service includes. We love to assist customers who are “shopping around” to see the amazing benefits that both US Cellular and Connect Cell provide. Why is Racine a good place to do business? Several of our top management staff call Racine home. We are very involved in the community (that includes RAMAC) and take pride in being a locally owned business. How does RAMAC membership help? We’ve been RAMAC members for a long time. The networking events, marketing breakfasts, and advertising opportunities have been integral to our growth.

What are your challenges? One of our primary challenges has always been our location. This is one of the biggest reasons we are making the move to 4 Mile and Douglas. Not only will our visibility be improved, but our new space will provide a much better area to assist our customers! RACINE AREA MANUFACTURERS AND COMMERCE

Racine team: Deana, Jeremy, Kourtney, and Ryan.


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The RAMAC Voice, Summer 2020

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The Impact of Burlington's Manufacturing and Innovation By Lindsey Paulin for Racine Heritage Museum A year ago, The RAMAC Voice featured the Racine Heritage Museum with a look at early Racine enterprises. This issue our local museum searched its archives and dug up interesting stories about early Burlington businesses, going back to 1891. For over 100 years, the city of Burlington, with a population under 15,000, has been a hotspot for businesses big and small, producing items from fabric to chocolate to cameras. These businesses put Burlington, Wisconsin on the industrial map, even globally with many filling orders from around the world. Burlington Mills Founded in Burlington in August of 1891, Burlington Blanket Company, later known as Burlington Mills, initially produced “stay-on” horse blankets. The business grew rapidly and by 1893 was receiving orders from around the world. By 1905, Burlington Blanket Company had manufactured one million blankets. The business expanded several times in the first half of the 20th century to adapt to changing needs and markets. In 1920, they began producing mini golf cloth surfaces, and, in 1928, they added board covers and pads. Expansion continued and, in 1936, the company grew to manufacture felt for vehicles. The booming business and high manufacturing speeds led to the United States Department of Defense in January of 1941 commissioning Burlington Mills to produce 25,000 cartridge belts, insoles, field bags, and first aid kit carriers for World War II. However, during WWII, many businesses, including Burlington Mills, were forced to lay off many employees due to material shortages during wartime. A year later in 1943, an equal sum of employees was hired back. Burlington Mills’ work with the federal government continued, producing one million cartridges, floor mats, and window covers for the military bombers, fighters, and training planes in 1943. This production led to their commission by the United States Army Corps of Engineers in November of 1950 to make 80 million yards of camo. Their work around the world, and with the federal government, put Burlington, Wisconsin on the map for manufacturing.

Multiscope & Film Company Multiscope & Film Company was founded after the world’s first panoramic camera was invented by their very own Peter N. Angsten, Leonard Smith, and Charles Gesbeck in 1897. In 1896, the revolutionary camera was patented as the Al-Vista, and manufacturing of the camera began with up to ten models marketed in 1904. Today panoramic cameras, though utilizing more modern technology, can be found in a smartphone.

Multiscope and Film Company. Foster-Forbes Glass Company Foster-Forbes Glass Company, now known as the Ardagh Group, was initially Burlington’s only manufacturer of glass containers. Producing nearly 500 tons of bottles a day in 1965, the glass company’s products were made up of 15% to 50% recycled glass. The company’s influence grew in the eco-friendly movement of the 1970s because of Foster-Forbes’ wellestablished recycling capabilities. In 1970, they opened their first bottle redemption center in the area, collecting used glass bottles and jars from their customers and using that glass for new bottles. They accepted any glass, regardless of its size, shape, color, or the products used to make it. As long as the glass was empty, relatively clean, and free of metal, the company paid their customers one-cent per pound of glass or half-cent per container. As of 1989, 25% of their glass was made from recycled glass, and the business manufactured approximately half of all glass in Wisconsin that was used for food and beverage. Wag-Aero Burlington’s Wag-Aero was first founded in the Lyons basement of Richard Wagner in the 1960s. They grew quickly and, by 1976, had nearly 400 orders of aircraft parts going out each day, many shipped the



same day as ordered. In 1986, Wag-Aero had a contract with the Navy’s Aviation Supply Office to mill and drill hoisting adapters for jet engines. Later that year, they secured contracts for $78,000 to overhaul two engines with propellers and landing gear. This established the company as a leading aircraft parts distributor in the United States of America as of 1986. Murphy Products Murphy Products made mineral mixtures to overcome nutritional deficiencies in many farm animals’ diets and were the first in the industry to develop high protein, concentrate feeds. Utilizing a continuous mixing process in 1952, they measured specific amounts of raw ingredients with high-potency ingredients to create an even distribution of vitamins, antibiotics, and trace minerals. In 1966, growing business led Murphy Products to begin research on preventing brewers’ wet grain from perishing. Wet grain was a residue left from the production of malt products that can be used as an animal feed. They found by storing the grain in airtight silos, it could be kept fresh indefinitely. They also discovered that they could increase the grain’s shelflife by mixing in Murphy Minerals and a dry energy ingredient. Nestle Many recognize Burlington as Chocolate City, U.S.A, thanks to Nestle’s presence in the community. Burlington was the home of a Nestle canning plant from 1920 to 1959; and, in 1966. Nestle manufactured cocoa powder, semi-sweet morsels, and chocolate bars in the town. Nestle, one of the world’s largest chocolate manufacturers with locations in multiple areas of the world, developed and continued their work in Burlington, adding to and updating their highly automated equipment to expand their production. In 1986, they were wrapping candy at 1,500 pieces

a minute with a total of 720 employees. ChocolateFest is an annual Burlington event. Burlington has grown over the past 100 years and has seen many changes since Burlington Blanket Company’s initial presence. What the past hundred years could do with technology and innovation may predict how much more growth is to come in the next hundred years for Burlington.

Nestle workers checking supplies back in 1987. Photo credit: Mark Hertzberg, Journal Times.

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Nestle Factory in 1987. Photo credit: Mark Hertzberg, Journal Times. 30


The RAMAC Voice, Summer 2020



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