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MBA Semester 1 MBA101– Management Process and Organisational Behaviour Q1. Define the terms ‘strategy’. Explain the following: a) Corporate strategy b) Business strategy c) Functional strategy Answer: Strategy: A strategy is a plan of action designed to achieve a specific goal or series of goals within an organizational framework. Strategy is the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration

Get Complete Answers on www.smuhelp.com Q2. Define the term ‘management’. Explain the Behavioural science theory and Systems theory. Answer: Definition of management: According to Harold Koontz, “Management is an art of getting things done through and with people in formally organised groups. It is an art of creating an environment in which people can perform as individuals and can cooperate

Get Complete Answers on www.smuhelp.com Q3. Give the definition and importance of planning in an organisation and explain the Portfolio Matrix or BCG Matrix. Answer: Definition of planning: Planning can be defined as a basic management function which enables one to select the purpose of the business, and how the resources should be mustered

Get Complete Answers on www.smuhelp.com MBA 102 –Business Communication Q1. List the barriers to listening. Explain any four. Answer: Barriers to Listening: listening is not easy and there are a number of obstacles that stand in the way of effective listening, both within and outside the workplace. Poor listening skills result in ineffective communication, which will usually have an adverse impact on the

get Complete Answers on www.smuhelp.com Q2. Name the two categories of oral communication. Explain them. Answer: Categories of oral communication: Oral communication is classified into two types, oral face-to-face communication (for example, meetings and presentations) and oral non face-to-face communication (for example, teleconferencing, telephone and voice mail).

get Complete Answers on www.smuhelp.com Q3. How does internal business communication affect the organization? Discuss the role of each stakeholder in this. Answer: Internal business communication Internal business communication is the exchange of information within a company. An internal business communication involves interaction with the following stakeholders:

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MBA 103- Statistics for Management Q1. Give the meaning of the word Statistics. Mention the characteristics of Statistics. Answer: Meaning of Statistics: The word statistics refers to "numerical facts systematically arranged". In this sense, the word statistics is always used in the plural. We have, for instance, statistics of prices, statistics of road, accidents, statistics of crimes, statistics of births, statistics of

Get Complete Answers on www.smuhelp.com Q2. a. What do you mean by Probability? b. A bag contains 5 white, 6 red, 2 green and 2 black balls. One ball is selected at random from the bag. Find the probability that the selected ball isi. white ii. non-white iii. white or green iv. black or red Answer: Definition of Probability: The probability of an event is the measure of the chance that the event will occur as a result of an experiment. The probability of an event A is the number of ways event A can occur divided by the total number of possible outcomes. Probability is a

Get Complete Answers on www.smuhelp.com Q3. What do you mean by Sampling? Describe various Probability and NonProbability Sampling Methods Answer: Meaning of Sampling: Sampling is a tool which enables us to draw conclusions about the characteristics of the population. Sampling is a process used in statistical analysis in which a predetermined number of observations are taken from a larger population. The methodology

get Complete Answers on www.smuhelp.com MBA104 - FINANCIAL AND MANAGEMENT ACCOUNTING Q1. Based on the following information prepare the Balance Sheet of Star Enterprises Ltd. as on 31st March 2016. Show workings and assumptions, if any. Current Ratio 2.5 Liquidity Ratio 1.5 Net working Capital Rs. 6,00,000 Inventory turnover Ratio 5 Ratio of gross profit to Sales 20 % Turnover Ratio to net fixed assets 2 Average Debt collection period 2.4 months Fixed Assets to net worth 0.8 Long term debt to capital and reserve 7/25 = 0.28 Answer: Balance Sheet of Star Enterprises Ltd. as on 31st March 2016 Liabilities Rs. Assets Rs. Capital 1000000 Fixed Assets 1200000 Reserves and 500000 Inventories 400000 Surplus


Get Complete Answers on www.smuhelp.com Q2. Explain Balance Scorecard. Give an illustration of Balance Score Card. Answer: The balanced scorecard is a contemporary performance measurement system for an organisation. Traditionally, a company’s performance was measured only by using certain

Get Complete Answers on www.smuhelp.com Q3. From the following Balance Sheet of ABC Ltd. as on 31. 03. 2015 and 31. 03. 2016, prepare Cash Flow Statement as per AS-3 using the Indirect method: Liabilities 31.03.2015 31.03.2016 Capital 50,00,000 50,00,000 Retained Earnings 26,50,000 36,90,000 Debentures 9,00,000 Current liabilities Creditors 8,80,000 8,20,000 Bank loan 1,50,000 3,00,000 Liability for Expenses 3,30,000 2,70,000 Dividend Payable 1,50,000 3,00,000 91,60,000 1,12,80,000 Assets Plant and Machinery 27,30,000 40,70,000 Less : Depreciation 6,10,000 7,90,000 21,20,000 32,80,000 Current Assets Debtors 23,90,000 28,30,000 Less: Provision 1,50,000 1,90,000 22,40,000 26,40,000 Cash 15,20,000 18,20,000 Marketable Securities 11,80,000 15,00,000 Inventories 20,10,000 19,20,000 Prepaid Expenses 90,000 1,20,000 . 91,60,000 1,12,80,000 Additional Information: 1. Net profit for the year ended 31.03.2016, after charging depreciation Rs. 1,80,000 is Rs. 22,40,000. 2. Debtors of Rs. 2,30,000 were determined to be worthless and were written off against the provisions for doubtful debts account during the year. 3. ABC Ltd. declared dividend Rs. 12,00,000 for the year 2015-16.

Answer: Cash Flow Statement as per AS-3 using the Indirect method for the year ended on 31st March 2016

Get Complete Answers on www.smuhelp.com MBA105 - MANAGERIAL ECONOMICS Q1. Define Elasticity of Supply? Explain the factors determining Elasticity of Supply? Answer:


Responsiveness of producers to changes in the price of their goods or services. As a general rule, if prices rise so does the supply. Elasticity of supply is measured as the ratio of proportionate change in the quantity supplied to

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Q2. What is Perfect Competition and also mention the features of Perfect Competition? Explain the different characteristics of Monopolistic Competition? Answer: Perfect competition is a comprehensive term which includes pure competition too. Before we discuss the details of perfect competition, it is necessary to have a clear idea regarding the

Get Complete Answers on www.smuhelp.com Q3. A cost-schedule is a statement of variations in costs resulting from variations in the levels of Output and it shows the response of costs to changes in output. If we represent the relationship between changes in the level of output and costs of production, we get different Types of cost curves in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves with suitable diagrams for each. Answer: A cost-schedule is a statement of variations in costs resulting from variations in the levels of output. It shows the response of costs to changes in output. Below Table represents a hypothetical cost schedule of a firm.

Get Complete Answers on www.smuhelp.com MBA106 –Human Resource Management Answer: Q1. What is human resources management? Discuss the scope & functions of HRM. Human Resource Management (HRM) is the term used to describe formal systems devised for the management of people within an organization. The responsibilities of a human resource manager fall into three major areas: staffing, employee compensation and benefits,

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Complete Answers on www.smuhelp.com Q2. Describe the process of HR Planning. Explain HR Forecasting Techniques. Answer: The process of Human Resource Planning is one of the most critical, difficult and continuing managerial functions which, according to the Tata Electric and Locomotive Company (now known as Tata Motors), "embraces organisation development, management development,

Get Complete Answers on www.smuhelp.com Q3. What is succession planning? What are the benefits of having a formal Succession Planning System in an organization? Answer: Succession Planning: Traditionally succession planning was restricted to senior-level management positions and this was either an informal or formal process. Over the years

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BBA Semester 1

BBA 106 - COMMUNICATION SKILLS Q1. Depending on the channel used and the style of communication, there can be various types of communication. Explain the various types of communication based on channels and style. Answer: Communication: the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. : A message that is given to someone: a letter, telephone call, etc.

Get Complete Answers on www.smuhelp.com BBA107: ORGANIZATION BEHAVIOUR Q1. Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour. Answer: Organizational behavior (OB) is the study of the way people interact within groups. Normally this study is applied in an attempt to create more efficient business organizations. The central idea of the study of organizational behavior is that a scientific approach can be

Get Complete Answers on www.smuhelp.com BBA108 –Business Environment Q1. What are the constituents of the micro external factors in business environment? Answer: The external microenvironment consists of forces that are part of an organization's marketing process but are external to the organization. These micro environmental forces include the organization's market, its producersuppliers, and its marketing intermediaries.

Get Complete Answers on www.smuhelp.com BBA109 QUANTITATIVE TECHNIQUES IN BUSINESS Q1. What do you mean by primary data? What are the various methods of collecting primary data? Answer: Primary data is information that you collect specifically for the purpose of your research project. An advantage of primary data is that it is specifically tailored to your research needs. A disadvantage is that it is expensive to obtain. Primary sources are original

Get Complete Answers on www.smuhelp.com BBA110- COMPUTER FUNDAMENTALS Q1. With a neat diagram explain the architecture of a computer. Answer: A computer is a device that can be instructed to carry out an arbitrary set of arithmetic or logical operations automatically. The ability of computers to follow a sequence of operations, called a program, make computers very flexible and useful. Such computers

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MBA101 – Management Process and Organisational Behaviour  

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