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7 th YEA

R

13th and 14th May 2009 Verona, ITALY

OF INF OR AND N MATION ETWO RKING

The pit-stop in Verona. For the automotive industry. To keep on running. An initiative by Automotive Interactions


Automotive Dealer Day is the #1 framework for information, strategies and tools for dealers/distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested players of automotive distribution. Meetings, updates and development of new relationships to reorganize the business, reduce costs and create more value.

MOMENTS 2008


AUTOMOTIVE DEALER DAY is the key event for the automotive distribution and after-sales business in Europe.

30 Workshop

+

7,000 sqm of Business Opportunities

Ă—

More then 2,000 people

= Made to Automotive Dealer Day is the key event for automotive distribution and after-sales services in Europe. It is a two-day convention with meetings and networking aimed at dealers/ distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested parties who can touch base with the new trends and the new tools, the best partners and the most significant success cases in Italy and abroad.

The event features a business floor with over 7,000 sqm of space with the best companies supplying products and services useful for the automotive sales and servicing business. The space also features many rooms dedicated to workshops held by Italian and foreign speakers dealing with a wide range of topics, with a practical look at the business that is undergoing a profound reorganization in Italy and abroad.

dealer, distributors, authorized repaires, indipendent repaires,

manager of car companies, suppliers of

products and service for dealers, other players of automotive distribution


13TH / 14TH MAY 2009 - VERONA, ITALY Do not miss this opportunity, mark 13th and 14th May 2009 in your diary!

The workshops involve experts with a deep knowledge and experience in the industry, along with participation of industry players who are working in dealerships, automakers and other companies in the supply chain to bring forward the most significant aspects. The simultaneous translation in Italian-English of many sessions makes Automotive Dealer Day an opportunity also for international players. Automotive Dealer Day is based upon managerial directions and stimuli to contribute to the strategic evolution of the automotive distribution industry, feeding a stable network of relationships well beyond the two days of the event.

7 th YEA

R

OF INF O AND N RMATION ETWO RKING

The program coordinator of Automotive Dealer Day is Leonardo Buzzavo (teaching Business Strategy at the Ca’ Foscari University of Venice) with the participation of Giuseppe Volpato (teaching Industrial Economics and Organization, and long-time expert of the automotive industry) and Luca Montagner (Associate Director of ICDP – International Car Distribution Programme). Enrico Gallorini, Project Manager of Automotive Dealer Day, is Managing Director of Quintegia.

Luca Montagner, ICDP - Quintegia

Enrico Gallorini, Quintegia

Leonardo Buzzavo, Ca’ Foscari University

Giuseppe Volpato, Ca’ Foscari University


TRACK 1:

SCENARIOS AND MARKETS 2010: a turning point for automotive distribution legislation? The dynamics of the business market Financial services and leasing: the risks for dealers The automotive market and consumers at the X-rays Transformations in the after-sales business and much more: visit www.dealerday.it for more information

Luca Ciferri, Automotive News Europe

Mauro Tedeschini, Quattroruote

Giuseppe Piano Mortari, Assofin

Giuseppe Volpato, Ca’ Foscari University of Venice

Gian Primo Quagliano, Centro Studi Promotor

Marco Grilli, Studio Legale Tributario Grilli


TRACK 2:

COST SAVINGS Reducing financial costs in dealerships Improving the management of salesperson compensation and incentives Turning more contacts into customers Strategies and tools for efficiency in dealerships Efficiency in vehicle servicing Experiences of performance improvements in networks and much more: visit www.dealerday.it for more information

Adriano Gios, Studio di Consulenza Aziendale

Giacomo Jannotta, Studio Jannotta

Luca Montagner, ICDP - Quintegia

Giorgio Cavalieri, Fiat Group Automobiles

Francisco Trivellato, Trivellato Informaรงoes e Estrategias


TRACK 3:

COMPETENCE ENHANCEMENT Leveraging on human resources in automotive aftersales Business management and profitability ingredients Tools for dealer analysis and forecasts Inter-personal relationships and emotional intelligence in the business and much more: visit www.dealerday.it for more information

Margherita Da Cortà Fumei, Ca’ Foscari Formazione e Ricerca

Plinio Vanini, Concessionaria Autotorino

Gianluca Lombardi Stocchetti Bocconi University

Claudio Monte, MC Network

Cesare Soresina, PR3 Consulting & Partnership


SPECIAL WORKSHOP Presentation of DealerSTAT 2009 results The survey on Dealer Satisfaction in Italy

TOYOTA Most wanted franchise 2008 Markus Schrick CEO, Toyota Motor Italia

FORD No. 1 in Dealer Satisfaction Gaetano Thorel President, Ford Italia

PORSCHE No. 1 in Dealer Loyalty to the Brand 2008 Diego Lovisetto Sales Director, Porsche Italia


SPECIAL WORKSHOP PIERLUIGI COLLINA and LEONARDO BUZZAVO Crisis and change between rules of the game and new schemes

Master in Dealer Management Diploma Awards of IV Edition AUDEA – Automotive Dealer Academy

Management Innovation Award Alberto Di Tanno, Gruppo Intergea, winner in 2008 with the project “Identico al nuovo” (Identical as new).


AUTOMOTIVE DEALER DAY FOCUS Areas of interest for: Automotive Dealer Day is the framework for information, strategies and tools for players in automotive distribution and servicing.

sales, after-sales,

These two days are an investment in terms of update and relationships with tangible returns on all areas of the automotive industry.

rental, , light commercial vehicles,

used vehicles,

financial services, fleet and

truck

human resources, profitability

BUSINESS AREA Given the reorganization in place, all firms in the automotive industry are currently facing new needs in terms of products, services and support for their business. The new competitive environment requires more organization and managerial skills in marketing, business management and in all functions and departments, with evolved financial services, adequate information systems and a high degree of specialization and interorganizational coordination. In the business area of Automotive Dealer Day players will can find a wide range of the main companies offering products and services that are key for the business of automotive distribution and servicing.

Networking in the business area of Automotive Dealer Day

TOP NETWORKING Every year, many of the owners and managers of the largest Italian and foreign dealerships join the event. Many international players and foreign delegates join Automotive Dealer Day favouring new contacts and exchange of experiences. May 2008: the Presidents of dealer associations of Russia, USA and Brazil with Leonardo Buzzavo in Verona


FREQUENTLY ASKED QUESTIONS Why
a&ending
Automo1ve
 Dealer
Day?

I
have
been
to
Dealer
Day
 r
 before.
Should
I
a&end
this
yea as
well?

Because
it
is
a
unique
opportunity
 to
touch
base
and
update
your
 strategy
in
the
automo5ve
 distribu5on
business,
crossing
 informa5on
and
rela5onships.
There 
 isn’t
an
event
of
such
scale
in
the
 whole
Europe.

Contents
change
every
year
in
 
 terms
of
informa5on,
workshops, 
 mee5ngs
and
people
to
talk
to,
so ity
 to
increase
the
360‐degree
visibil on
the
state
of
the
art
in
the
 business.

I
have
li&le
1m e.
How
long
 should
I
spend 
at
Dealer
Day ? Ideally
as
much 
5me
as
possib le!
 One
can
fine‐t une
his
diary
 according
to
th e
program.
Past 
 par5cipants
co nfirm
it
is
an
 investment
to
g ain
more
value 
for
 the
business.

y
 ize
m pects
in
 n a g r s o l
its
a can
I
 How
 a1on
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al ordable
 ip 
aff par1c t
and n e i n ve a
con t
 way? rday.i

le w.dea w w 
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 l e e h r 
 t 
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th stomi a
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fin you
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cu y
the
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 inform s
provided ge y. packa agenc 
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tr Viagg

I
am
a
de aler some
of
m …
should
I
bring
 y
staff
to
D ealer
Day ?

The
even t
is
organ ized
in
or provide
v der
to
 alue
to
th e
whole
s Being
den taff.
 se
of
cont ents
(wor exhibi5on kshop,
 
floor,
me e5ngs)
br the
staff
c in ging
 an
maxim ize
oppor and
bene tuni5es
 fits.

ill
 now
that
I
w If
I
already
k nd
 
day,
can
I
ha e n 
o ly n 
o d n a&e 
colleague
or
 
a o 
t s s a 
p y over
m ner? business
part 
by
 
need
to
stop st u 
j u o y :
 e rs Of
cou ire
a
 esk
and
requ 
d n o 5 a tr is g the
re 
other
 
name
of
the e h 
t h it 
w e g bad st. 
addi5onal
co o n t
 a ,
 n o rs e p

What
does
the
city
o f
Verona
 offer
to
me
and
my
pa rtner? Verona
is
a
worldwid e
known
city
 for
its
“Arena”,
“Romeo 
and
Juliet”,
 wine,
the
Garda
lake,
“ Gardaland”
 and
many
other
aOrac 5ons.
Verona 
 is
the
perfect
city
whe re
to
spend
a 
 weekend
aPer
two
w orking
days.


www.dealerday.it Check out on www.dealerday.it the updates on the program and meeting opportunities. The website also features an archive with data, information and other relevant contents for industry players.

Automotive Dealer Day is an initiative by: Quintegia srl Viale Luzzatti, 88 - 31100 Treviso (Italy) E-mail: info@dealerday.it Internet: www.dealerday.it Tel.: + 39 0422 262997 Fax: + 39 0422 029903

How to participate: Early bird registration (deadline 13/4/2009) € 180,00 + 20% VAT Standard registration (after 13/4/2009) € 225,00 + 20% VAT Additional participants from same company € 120,00 + 20% VAT For information about hotels and transportation you may contact: Iantra Viaggi Travel Agency Piazza Donatori di Sangue, 5 - 37124 Verona www.iantra.it – info@iantra.it - Tel. +39 045 8303306

Automotive Dealer Day takes place in Verona (Italy) Address: VeronaFiere Congress Center Viale del Lavoro, 8 – 37135 Verona (VR) Italy For information or to register, visit: www.dealerday.it Registrations open starting March 13, 2009


Automotive Dealer Day - BrochurePreview English