7 th YEA
13th and 14th May 2009 Verona, ITALY
OF INF OR AND N MATION ETWO RKING
The pit-stop in Verona. For the automotive industry. To keep on running. An initiative by Automotive Interactions
Automotive Dealer Day is the #1 framework for information, strategies and tools for dealers/distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested players of automotive distribution. Meetings, updates and development of new relationships to reorganize the business, reduce costs and create more value.
AUTOMOTIVE DEALER DAY is the key event for the automotive distribution and after-sales business in Europe.
7,000 sqm of Business Opportunities
More then 2,000 people
= Made to Automotive Dealer Day is the key event for automotive distribution and after-sales services in Europe. It is a two-day convention with meetings and networking aimed at dealers/ distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested parties who can touch base with the new trends and the new tools, the best partners and the most significant success cases in Italy and abroad.
The event features a business floor with over 7,000 sqm of space with the best companies supplying products and services useful for the automotive sales and servicing business. The space also features many rooms dedicated to workshops held by Italian and foreign speakers dealing with a wide range of topics, with a practical look at the business that is undergoing a profound reorganization in Italy and abroad.
dealer, distributors, authorized repaires, indipendent repaires,
manager of car companies, suppliers of
products and service for dealers, other players of automotive distribution
13TH / 14TH MAY 2009 - VERONA, ITALY Do not miss this opportunity, mark 13th and 14th May 2009 in your diary!
The workshops involve experts with a deep knowledge and experience in the industry, along with participation of industry players who are working in dealerships, automakers and other companies in the supply chain to bring forward the most significant aspects. The simultaneous translation in Italian-English of many sessions makes Automotive Dealer Day an opportunity also for international players. Automotive Dealer Day is based upon managerial directions and stimuli to contribute to the strategic evolution of the automotive distribution industry, feeding a stable network of relationships well beyond the two days of the event.
7 th YEA
OF INF O AND N RMATION ETWO RKING
The program coordinator of Automotive Dealer Day is Leonardo Buzzavo (teaching Business Strategy at the Ca’ Foscari University of Venice) with the participation of Giuseppe Volpato (teaching Industrial Economics and Organization, and long-time expert of the automotive industry) and Luca Montagner (Associate Director of ICDP – International Car Distribution Programme). Enrico Gallorini, Project Manager of Automotive Dealer Day, is Managing Director of Quintegia.
Luca Montagner, ICDP - Quintegia
Enrico Gallorini, Quintegia
Leonardo Buzzavo, Ca’ Foscari University
Giuseppe Volpato, Ca’ Foscari University
SCENARIOS AND MARKETS 2010: a turning point for automotive distribution legislation? The dynamics of the business market Financial services and leasing: the risks for dealers The automotive market and consumers at the X-rays Transformations in the after-sales business and much more: visit www.dealerday.it for more information
Luca Ciferri, Automotive News Europe
Mauro Tedeschini, Quattroruote
Giuseppe Piano Mortari, Assofin
Giuseppe Volpato, Caâ€™ Foscari University of Venice
Gian Primo Quagliano, Centro Studi Promotor
Marco Grilli, Studio Legale Tributario Grilli
COST SAVINGS Reducing financial costs in dealerships Improving the management of salesperson compensation and incentives Turning more contacts into customers Strategies and tools for efficiency in dealerships Efficiency in vehicle servicing Experiences of performance improvements in networks and much more: visit www.dealerday.it for more information
Adriano Gios, Studio di Consulenza Aziendale
Giacomo Jannotta, Studio Jannotta
Luca Montagner, ICDP - Quintegia
Giorgio Cavalieri, Fiat Group Automobiles
Francisco Trivellato, Trivellato Informaรงoes e Estrategias
COMPETENCE ENHANCEMENT Leveraging on human resources in automotive aftersales Business management and profitability ingredients Tools for dealer analysis and forecasts Inter-personal relationships and emotional intelligence in the business and much more: visit www.dealerday.it for more information
Margherita Da CortĂ Fumei, Caâ€™ Foscari Formazione e Ricerca
Plinio Vanini, Concessionaria Autotorino
Gianluca Lombardi Stocchetti Bocconi University
Claudio Monte, MC Network
Cesare Soresina, PR3 Consulting & Partnership
SPECIAL WORKSHOP Presentation of DealerSTAT 2009 results The survey on Dealer Satisfaction in Italy
TOYOTA Most wanted franchise 2008 Markus Schrick CEO, Toyota Motor Italia
FORD No. 1 in Dealer Satisfaction Gaetano Thorel President, Ford Italia
PORSCHE No. 1 in Dealer Loyalty to the Brand 2008 Diego Lovisetto Sales Director, Porsche Italia
SPECIAL WORKSHOP PIERLUIGI COLLINA and LEONARDO BUZZAVO Crisis and change between rules of the game and new schemes
Master in Dealer Management Diploma Awards of IV Edition AUDEA – Automotive Dealer Academy
Management Innovation Award Alberto Di Tanno, Gruppo Intergea, winner in 2008 with the project “Identico al nuovo” (Identical as new).
AUTOMOTIVE DEALER DAY FOCUS Areas of interest for: Automotive Dealer Day is the framework for information, strategies and tools for players in automotive distribution and servicing.
These two days are an investment in terms of update and relationships with tangible returns on all areas of the automotive industry.
rental, , light commercial vehicles,
financial services, fleet and
human resources, profitability
BUSINESS AREA Given the reorganization in place, all firms in the automotive industry are currently facing new needs in terms of products, services and support for their business. The new competitive environment requires more organization and managerial skills in marketing, business management and in all functions and departments, with evolved financial services, adequate information systems and a high degree of specialization and interorganizational coordination. In the business area of Automotive Dealer Day players will can find a wide range of the main companies offering products and services that are key for the business of automotive distribution and servicing.
Networking in the business area of Automotive Dealer Day
TOP NETWORKING Every year, many of the owners and managers of the largest Italian and foreign dealerships join the event. Many international players and foreign delegates join Automotive Dealer Day favouring new contacts and exchange of experiences. May 2008: the Presidents of dealer associations of Russia, USA and Brazil with Leonardo Buzzavo in Verona
FREQUENTLY ASKED QUESTIONS Why a&ending Automo1ve Dealer Day?
I have been to Dealer Day r before. Should I a&end this yea as well?
Because it is a unique opportunity to touch base and update your strategy in the automo5ve distribu5on business, crossing informa5on and rela5onships. There isn’t an event of such scale in the whole Europe.
Contents change every year in terms of informa5on, workshops, mee5ngs and people to talk to, so ity to increase the 360‐degree visibil on the state of the art in the business.
I have li&le 1m e. How long should I spend at Dealer Day ? Ideally as much 5me as possib le! One can ﬁne‐t une his diary according to th e program. Past par5cipants co nﬁrm it is an investment to g ain more value for the business.
y ize m pects in n a g r s o l its a can I How a1on in al ordable ip aﬀ par1c t and n e i n ve a con t way? rday.i
le w.dea w w ite webs evant l e e h r t e n I zed d th stomi a an ﬁn you c 5on for cu y the Iantr a b inform s provided ge y. packa agenc l e v a i tr Viagg
I am a de aler some of m … should I bring y staﬀ to D ealer Day ?
The even t is organ ized in or provide v der to alue to th e whole s Being den taﬀ. se of cont ents (wor exhibi5on kshop, ﬂoor, me e5ngs) br the staﬀ c in ging an maxim ize oppor and bene tuni5es ﬁts.
ill now that I w If I already k nd day, can I ha e n o ly n o d n a&e colleague or a o t s s a p y over m ner? business part by need to stop st u j u o y : e rs Of cou ire a esk and requ d n o 5 a tr is g the re other name of the e h t h it w e g bad st. addi5onal co o n t a , n o rs e p
What does the city o f Verona oﬀer to me and my pa rtner? Verona is a worldwid e known city for its “Arena”, “Romeo and Juliet”, wine, the Garda lake, “ Gardaland” and many other aOrac 5ons. Verona is the perfect city whe re to spend a weekend aPer two w orking days.
www.dealerday.it Check out on www.dealerday.it the updates on the program and meeting opportunities. The website also features an archive with data, information and other relevant contents for industry players.
Automotive Dealer Day is an initiative by: Quintegia srl Viale Luzzatti, 88 - 31100 Treviso (Italy) E-mail: firstname.lastname@example.org Internet: www.dealerday.it Tel.: + 39 0422 262997 Fax: + 39 0422 029903
How to participate: Early bird registration (deadline 13/4/2009) € 180,00 + 20% VAT Standard registration (after 13/4/2009) € 225,00 + 20% VAT Additional participants from same company € 120,00 + 20% VAT For information about hotels and transportation you may contact: Iantra Viaggi Travel Agency Piazza Donatori di Sangue, 5 - 37124 Verona www.iantra.it – email@example.com - Tel. +39 045 8303306
Automotive Dealer Day takes place in Verona (Italy) Address: VeronaFiere Congress Center Viale del Lavoro, 8 – 37135 Verona (VR) Italy For information or to register, visit: www.dealerday.it Registrations open starting March 13, 2009