17April2019-additional

Qantas chief customer officer Vanessa Hudson said as the national carrier, “we’ve worked hard to build a reputation through the services we deliver but also by championing the spirit of Australia”.

“It’s the combination of what you do and how you do it. The trust people have in the Qantas brand is something we never take for granted,” Ms Hudson said.

Air New Zealand was ranked No 1 while Qantas ranked second on the Australia 2019 RepTrak research, which looks at which global companies are the top-ranked reputation leaders.

Surprisingly, property developers, including Stockland and Lendlease, did not fare too badly on the Australia 2019 RepTrak of the top 60 local companies.

Mining companies, telcos and banks did not achieve strong results. In fact, AMP ranked last on the survey, coming in at No 60.