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Quality Training Solutions Study where and when it suits you!

Nationally Recognised Training Recognition of Prior Learning The process of formal recognition of skills and knowledge gained through previous formal learning, voluntary work, employment, recreational and/or personal interests.

Distance Learning Start when it suits you, study where it suits you and progress at your own pace. Take your workbooks where ever you go, no timetables and no classes to attend.

Online Learning Online learning provides the flexibility to start your course when you are ready and progress at your own pace, at times to suit your lifestyle and commitments.


Quality Training Solutions will customise a qualificat Certificate III in Business

Certificate IV in Business

Code: BSB30110

Code: BSB40207

Develop business skills applicable in a wide variety of business employment situations. Employment outcomes may include Accounts Receivable, Accounts Payable, Data Entry Operator, Junior Personal Assistant, Receptionist and Office Administration Assistant.

Designed to enhance skills and knowledge required to work autonomously and supervise others. By focusing on developing your skills, knowledge and confidence you will be able to demonstrate problem solving skills to analyse and evaluate information from a diverse range of sources, be responsible for the quality of work performed to specified standards and for the quality and quantity of work performed by others within a given area of responsibility.

Through this qualification participants will develop comprehensive skills and knowledge for employment in the human resources field. Designed to meet the needs of people starting a human resources career and is also perfect for people wishing to remain in administration with enhanced human resource specialties.

10 units, consisting of 1 core unit, plus 9 elected units from business or another training package.

10 units, consisting of 4 core units, plus 6 elected units from business or another training package.

Core Industry Units BSBOHS407A Monitor a safe workplace

Core Units BSBHRM401A BSBHRM402A BSBHRM403A BSBWRK410A

12 units, consisting of 1 core unit, plus 7 elected units and 4 from business or another training package. Core Units BSBOHS301B Apply knowledge of OHS legislation in the workplace Elective Units (other electives are available) BSBCMM301A Process customer complaints BSBCUS301A Deliver and monitor a service to customer BSBDIV301A Work effectively with diversity BSBFIA301A Maintain financial records BSBINN301A Promote innovation in a team environment BSBPUR301B Purchase goods and services BSBITU301A Create and use database BSBITU302A Create electronic presentations BSBITU303A Design and produce text documents BSBITU304A Produce spreadsheets BSBITU306A Design and produce business documents BSBITU309A Produce desktop published documents BSBPRO301A Recommend products and services BSBWRT301A Write simple documents

Elective Units (other electives are available) BSBADM405B Organise meetings BSBCMM401A Make a presentation BSBCUS402A Address customer needs BSBCUS403A Implement customer service standards BSBFIA402A Report on financial activity BSBITA401A Design databases BSBITU402A Develop and use complex spreadsheets BSBLED401A Develop teams and individuals BSBMKG414B Undertake marketing activities BSBREL401A Establish networks BSBRES401A Analyse and present research information BSBWRT401A Write complex documents

Certificate IV in Human Resources Code: BSB41007

Review human resources functions Recruit, select and Induct staff Support performance management process Implement industrial relations procedures

Elective Units (other electives are available) BSBADM405B Organise meetings BSBCUS402A Address customer needs BSBOHS407A Monitor a safe workplace BSBREL401A Establish networks BSBRES401A Analyse and present research information BSBWOR401A Establish effective workplace relationships BSBWOR402A Promote team effectiveness BSBWRT401A Write complex documents

Certificate III

Certificate IV

Certificate IV

Certificate III in Business Administration

Certificate IV in Business Administration

Certificate IV in Bookkeeping

Code: BSB30407

Code: BSB40507

Develop skills that apply in a broad range of administrative roles in varied work contexts, using some discretion and judgment. Employment outcomes may include; Personal Assistant, Receptionist and Office Administration Assistant.

Through this qualification participants will develop administrative skills necessary to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.

13 units, consisting of 2 core units, plus 7 units elected from the administration units and 4 from the listed electives

10 units, consisting of 5 administration units, plus 5 elected units from business or another training package.

Core Units BSBITU307A Develop keyboarding speed and accuracy BSBOHS201A Participate in OHS processes

Administrative Units BSBADM405B Organise meetings BSBADM406B Organise business travel BSBFIA401A Prepare financial reports BSBINM401A Implement workplace information system BSBITA401A Design databases BSBITU402A Develop and use complex spreadsheets BSBWRT401A Write complex documents

Administrative units BSBFIA302A Process payroll BSBFIA303A Process accounts payable and receivable BSBFIA304A Maintain a general ledger BSBADM307B Organise schedules BSBITU302B Create electronic presentations BSBITU303A Design and produce text documents BSBITU304A Produce spreadsheets BSBITU306A Design and produce business documents BSBWRT301A Write simple documents Elective Units (other electives are available) BSBDIV301A Work effectively with diversity BSBFIA301A Maintain financial records BSBADM302B Produce texts from notes BSBINM301A Organise workplace information BSBCMM301A Process customer complaints

Elective Units (other electives are available) BSBCMM401A Make a presentation BSBCUS402A Address customer needs BSBFIA402A Report on financial activity BSBMKG413A Promote products and services BSBMKG414B Undertake marketing activities BSBOHS407A Monitor a safe workplace BSBRES401A Analyse and present research information

Code: FNS40210 Designed for Bookkeepers who want to work as contractors, employees or in their own business. Meeting the minimum education requirement to register as a BAS agent under the Tax Services Act (2009) 13 units, consisting of 9 core units and 4 elective units. Core Industry Units BSBFIA401A Prepare financial reports BSBITU306A Design and produce business documents BSBOHS303B Contribute to OHS hazard identification and risk assessment FNSBKG401A Develop and implement policies and practices relevant to bookkeeping activities FNSBKG402A Establish and maintain a cash accounting system FNSBKG403A Establish and maintain an accrual accounting system FNSBKG404A Carry out business activity and instalment activity statement tasks FNSBKG405A Establish and maintain a payroll system FNSINC401A Apply principles of professional practice to work in the Financial services industry Elective units (other electives are available) BSBCUS403A Implement customer service standard BSBITU402A Develop and use complex spreadsheets BSBWRT301A Write simple documents FNSACC303A Perform financial calculations FNSACC405A Maintain inventory records FNSACC406A Set up and operate a computerised accounting system

Ph: 07 5593 8333 ● Email: admin@qts.edu.au ● Web: www.qts.edu.au ● Office: 1/5


ation to meet your individual interests and career goals

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Certificate IV in Frontline Management Code: BSB40807 Through this qualification participants will develop management, leadership and supervisory skills. Frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. 10 units, consisting of 4 core units, plus 6 elected units, at least 3 of the elective units must be selected from the elective units listed below. Core Industry Units BSBMGT401A Show leadership in the workplace BSBMGT402A Implement operational plan BSBOHS407A Monitor a safe workplace BSBWOR402A Promote team effectiveness Elected Units BSBCMM401A BSBCUS402A BSBMGT403A BSBMKG413A BSBREL401A BSBWOR401A BSBWOR404B BSBWRT401A

Make a presentation Address customer needs Implement continuous improvement Promote products and services Establish networks Establish effective workplace relationships Develop work priorities Write complex documents

Diploma of Management Code: BSB51107 The Diploma of Management focuses on the development of knowledge and skills required for effective business management. Building the skills needed by managers, including people management and personal development skills as well as skills in areas such as finance, marketing and human resources management, business development and planning skills in strategic management. 8 units, consisting of 5 Group A units, plus 3 Group B units, which may be selected from the core or elective units. Group A BSBCUS501A BSBFIM501A BSBMGT502B BSBMGT515A BSBMGT516A BSBOHS509A BSBPMG510A BSBRSK501A

Manage quality customer service Manage budgets and financial plans Manage people performance Manage operational plan Facilitate continuous improvement Ensure a safe workplace Manage projects Manage risk

Group B (other electives are available) BSBADM506B Manage business document design and development BSBHRM503B Manage performance management systems BSBHRM504A Manage workforce planning

Certificate IV

Diploma

Diploma of Marketing

Diploma of Business

Code: BSB51207

Code: BSB50207

Designed for the emerging marketing professionals, the Diploma of Marketing will develop skills and knowledge to work in a range of marketing environments, with the responsibility of supervising and managing others.

Through this qualification participants will develop skills across a broad range of areas, including administration, advertising, human resources, management and marketing.

8 units, consisting of 5 Group A units, plus 3 Group B units.

8 units. 6 of the units to be selected from the list below. Only 3 units may be selected from any one area. 2 of the elective units may be from the units listed or another training package.

Group A BSBMKG501B Identify and evaluate marketing opportunities BSBMKG502B Establish and adjust the marketing mix BSBMKG506B Plan market research BSBMKG507A Interpret market trends and developments BSBMKG514A Implement and monitor marketing activities BSBMKG515A Conduct a marketing audit Group B (other electives are available) BSBMKG508A Plan direct marketing activities BSBMKG509A Implement and monitor direct marketing activities BSBMKG510B Plan e-marketing communications BSBWRT501A Write persuasive copy

Group A BSBADV507B Develop a media plan BSBADV509A Create mass print media advertisements Group B (other electives are available) BSBADM502B Manage meetings BSBADM504B Plan or review administration systems Group C (other electives are available) BSBHRM501A Manage human resources services BSBHRM504A Manage workforce planning BSBHRM507A Manage separation or termination Group D (other electives are available) BSBMKG502B Establish and adjust the marketing mix BSBMKG508A Plan direct marketing activities Group E (other electives are available) BSBPMG510A Manage projects BSBRSK501A Manage risk

5 Executive Dr, Burleigh Waters, QLD 4220 â—? Postal: PO Box 154, Robina DC, QLD 4226


Nationally Recognised Training Nationally Recognised Qualifications Quality Training Solutions is a registered training organisation. This means you can be confident that the qualification or statement of attainment you achieve will be accepted and valued nation wide by training providers and employers. Course Duration The duration of the course depends greatly on you, the time you have to dedicate to the learning activities and assessments and the timeframe in which you want to complete. All courses do have a maximum timeframe in which they need to be completed however, the minimum is set by you. Which qualification level is for me? Diploma These provide high-level planning, strategy and management skills. Diplomas can also assist in upgrading your work skills or help you enter or re-enter the workforce at a more qualified level. Certificate IV A Certificate IV focuses on the demonstration and understanding of a broad knowledge base, including developing solutions to unpredictable problems, identifying, analysing and evaluating information from a variety of sources, taking responsibility for own outputs in relation to specified quality standards and taking responsibility for the quantity and quality of the output of others. Certificate III Certificate III focuses on the application of a range of well developed skills, including application of known solutions to a variety of outcomes, making decisions and judgments, interpreting information and using discretion, taking responsibility for own outputs in work

Ph: 07 5593 8333 Email: admin@qts.edu.au Web: www.qts.edu.au Office: 1/5 Executive Dr, Burleigh Waters, QLD 4220

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