Every customer or business builder that comes into your business should have a follow-up meeting scheduled within 2 days (no more than 3 days) of their decision to join the QNET community. One key thing to remember is that the QNET community is all about relationships. This is a business that builds new relationships. When you provide follow-up meetings, show concern and answer questions, which will also allow you to learn more about the customer or the business builder and they can learn more about you and your commitment to helping them become successful. The content of this follow-up meeting should be determined based on the individual you are with. If they are a customer, the follow-up should be product focussed. You can introduce product information and methods of ordering that you know will be helpful. During this follow-up meeting, you should review any questions the individual has, explain the shopping process, introduce some more ideas regarding the products, help your new customer find the web tools that are available to them and follow-up on any specific needs or concerns they may have. If this meeting is with a business builder, you should use this time to introduce the 8 Success Activities, and help them get started on the right path. They should already be working on a contact list and reviewing the tools available to them. This is also the time for answering questions they may have regarding the company, the compensation plan or any other items that they may have been confused about during the presentation. Be sure to emphasise that your intent is to ensure that they have a positive experience with the QNET community. During your time with your business builder, you should discuss the importance of activating their account and qualifying each of their tracking centres. It is important to also emphasise the significance of personal business building activities. Help your business builder to create an Action Plan for the next several weeks and set goals for activities that should be accomplished during this period. You should also coordinate times that you can work together to help ensure your business builder’s individual success. You may want to use this time to practise approaches and help them understand how to set appointments. 49
QNET Fast Start_EN
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.