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KICKSTART THE HEART OF YOUR BUSINESS Interactive Whiteboards • Videoconferences • Education • Presentations


Des Plaines Office Equipment has been leading the way in technological innovation since 1955. Our story began in a Des Plaines garage where we sold and serviced typewriters and calculators. Our humble beginnings instilled in us the values that we still employ today. From over 60 years in the industry, we know that there is no one-size-fits-all solution when it comes to technology. Every business is different and their needs are vastly different. That is why Des Plaines Office Equipment offers one of the largest arrays of technological products, services and solutions.

Customer Support

We understand that technology isn't everyone's forte. We also realize that when you are running a business and your computers are on the fritz, you need a solution as soon as possible. That's why we offer remote support services on demand to get your business up and running fast as possible.

Managed Services

No one said running an IT department was easy. Whether you are looking for Managed IT, Managed Print, or Document Management, one of our consultants will develop a customized solution tailored to your specific needs.


At Des Plaines Office Equipment, we are about more than printers. We offer a wide array of products that will not only keep your office running smoothly but will turn your office-scape into high functioning art.

(847) 879-6400



At Des Plaines Office Equipment, IT is more than just a solution. It's a relationship designed to simplify and strengthen your IT environment. Let our IT experts streamline your business and operations with a professionally designed, dependable network and incomparable service. Des Plaines Office Equipment delivers proactive Managed IT Services that keep your network up and running at optimal effectiveness and efficiency, with superior network performance, security and reliability-all at an affordable price. Whether you need occasional help or complete managed IT, we've got you covered with an array of powerful and flexible managed network services to fit your business and your budget. • Minimize Downtime • Control IT Costs • Reduce Labor Cost • Increase Operational Efficiency & Competitiveness • Maximize System Security and Reliability • Ensure Compliance • Boost Employee Productivity • Manage Expansion & Growth • Quickly Implement New Technology • Reduce and Control Operational Costs • Stay Focused on Your Core Business


Whether you completely lack an internal IT department or you simply need a backup for your existing one, you can depend on our network management throughout Chicagoland and Northern Indiana. We'll help you assess your current network situation, discover what you need to become more efficient, and provide you with the necessary services.


Virtual Chief Information Officers or "VCIOs" are available to act as the executive level technology consultants for your business, without incurring the expense of hiring a full time IT Department. From basic support to major consultations, your VCIO becomes a key member of your business's team.

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The Program • • • • • • •

24/7 monitoring Remote Help Desk Internet security Email security Data backup & recovery Hardware protection Monthly executive summary reports

Service Includes Just-in-time Supplies

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Remote Monitoring


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Printer Assessments



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Des Plaines Office Equipment's (DPOE) Managed Print Services (MPS) program manages all aspects of your company's printing devices. MPS covers all of your business printing devices, including printers, scanners, faxes and copiers. Print spend encompasses more than just paper and toner. Imaging equipment purchases, outsourced printing, help desk support, and maintenance are all an additional part of the costs involved. Managed Print Services (MPS) can help you gain visibility and take control of your printing environment.

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DPOE's Managed Print Services will help: • Reinforce your green initiative • Reallocate excess costs • Automate supply replenishment • Consolidate vendors

Managed Print Services Include:


• An in-depth assessment of your print environment helps to identify wasteful printing habits and behavior. • Ongoing tracking and monitoring keep costs predictable. • One monthly cost-per-page invoice for all print-related spending simplifies budgeting. • Automated supply reordering means you'll never run out of the ink and toner you need while eliminating the need to keep costly inventories on hand. • Fleet right-sizing and optimization means fewer down times, less energy usage, and improved productivity and efficiency across your organization.

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Multiple monitors can be joined together to create video walls configured for a variety of purposes and settings. Easy-to-assemble and easily controlled via an interface or a network, video walls composed of Sharp monitors bring dynamic, high-impact exposure to commercial display content.


4 monitors

3 monitors

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9 monitors


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157 7/s 25 monitors

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When your message is important enough to share with the world - trust a leader in LCD technology to help you do it. From our AQUOS BOARD™ line of Interactive Display Systems to ultra-slim bezel video wall monitors and high-brightness digital signage displays, Des Plaines Office Equipment and Sharp have just the right product to convey your message with brilliant clarity.

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Managed IT Services • 24/7 monitoring • Remote Help Desk • Internet security • Monthly executive summary reports • Data backup & recovery • Email security



Communicate ... Collaborate ... Disseminate. Sharp's LED interactive display gives you convincing reasons to think BIG - with brilliant color full HD images for greater communication power and superior collaborative ease with touch-screen convenience. Use it as a digital whiteboard - as a multipurpose business tool with the included Sharp Pen Software™ ; use it as a data display for presentations, command and control and data viewing; use it as a remote collaboration tool to conduct webinars and video conferences; use it as an interactive signage monitor for wayfinding and other interactive applications. For versatility and performance, there's never been a better time to think BIG - and think Sharp. Videoconferences To facilitate communication, participants can digitally display documents and write notations directly on the screen. Education Sharp's interactive whiteboards can also link with separate venues for remote learning and two-way communication. Presentations Touch control lets users change pages and enlarge or move an object, while a touch pen lets them make annotations, keep track of new proposals, and maintain the focus of discussions.

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DOCUMENT SYSTEMS Des Plaines Office Equipment's document products and solutions have been earning high praise and prestigious awards from leading industry organizations. This represents more than just an accumulation of accolades. It means that trusted industry experts, as well as customers recognize that the remarkable innovation, user-friendly design, outstanding reliability, unsurpassed security, and boundless expandability of our digital MFPs and copiers/printers truly exemplify our unwavering commitment to quality and excellence.

Multifunctional Printers & Copiers

Color LCD touch control panel

MFPs meet all your printing, copying, faxing & scanning needs

Our multifunctional printers (MFPs) are designed to make device setup easier and faster. These are not your typical all-in-one copying, printing, scanning, and faxing devices. Precision engineered to help increase workflow efficiency and provide exceptional image quality, our MFPs are easier to operate, control, monitor, manage and maintain, helping take your business to the next level of productivity and performance.

Make It Your Own

The multifunctional printer user interface lets you edit your business documents, drag and rearrange files all with the slide of a finger. The 10.1" color LCD touch control panel is customized to meet virtually all of your printing, copying, faxing and scanning needs.

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OUR HISTORY 1921: McShane's is founded in Hammond, IN 1955: Des Plaines Office Equipment (DPOE) is founded and begins selling typewriters and calculators out of a garage in Des Plaines 1969: DPOE partners with Sharp and is still known as the oldest Sharp dealership in the country today 1983: Kramer & Leonard, Inc is founded in northwest Indiana 1989: DPOE opens office in Elk Grove Village 1996: DPOE opens office in Rockford 1999: DPOE opens office in Chicago 2008: DPOE opens new Chicago office on Wacker Drive 2015: DPOE partners with McShane's

microburst Tornado takes building building Elk

2017: In July, microburst Tornado takes roof off DPOE building in Elk Grove Village

2017: DPOE acquires Kramer & Leonard and changes name to Pulse Technology 2018: Pulse Technology opens 2 new offices in Carol Stream, IL and Chesterton, IN


Elite Dealer

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GIVING BACK TO THE COMMUNITY As a family owned company with deep roots in the community, Des Plaines Office Equipment makes sure to the take time to give back to local businesses and charities. In 2012, the "Buy Local, Give Local" initiative began which increases awareness for the need to support local charities and businesses. All products purchased from Des Plaines Office Equipment qualify for the “Buy Local, Give Local” program. Since the initiative started, over $100,000.00 has been donated to various local charities that strive to improve the quality of life in our communities. Many of these donations were matched by grants or other contributors which nearly doubled the given amount. Everyone at Des Plaines Office Equipment is truly grateful for the opportunity to service our client’s office needs, as well as allow local dollars spent to have a direct impact on our citizens in need. Our “Buy Local, Give Local” program spotlights a local non-profit organization each month. The goal is to create awareness to all of the fantastic local organizations that work hard to assist members of our community. Aside from the "Buy Local, Give Local" initiative, Des Plaines Office Equipment volunteers for various organizations like Catholic Charities, the local food bank, the Make-A-Wish Foundation, and more. As a local, family owned business, we understand the importance of giving back to the community and supporting other local charities and businesses along the way.

(847) 879-6400





(847) 879-6400

CONTACT YOUR SALES REP Paul (312) 896-0998

Carol Stream, IL - Corporate 262 Carlton Drive Carol Stream, IL 60188 (847) 879-6400 Chicago, IL 211 West Wacker Drive Chicago, IL 60606 (312) 896-1000 Rockford, IL 1445 Windsor Road Loves Park, IL 61111 (815) 654-0200 Chesterton, IN 312 Roberts Road Chesterton, IN 46304 (219) 926-1171

(847) 879-6400

DPOE | A Pulse Company - Paul Miceli  
DPOE | A Pulse Company - Paul Miceli