of the PCEHR, but spoke broadly about his company’s plans to introduce a platform to connect “islands of technology and islands of information”, with more details to be made available in the coming months. With the review into the PCEHR currently being considered by the government and a consultation process of sorts being undertaken by the Department of Health, it was refreshing to see some acknowledgement of the missteps that have occurred over the past few years in the development and rollout of the PCEHR. On the same Q&A panel, Department of Health CIO, Paul Madden, said: “The government is committed to an eHealth strategy, but one that is a working eHealth
strategy that delivers the benefits,” he said. “Now, we need to get a system which is unified and supported by and depended on by clinicians, the patients and the consumers, and when I say clinicians it’s all of the people in healthcare provision. “[W]e haven’t made this particularly intuitive or user friendly. We haven’t done it through the eyes of the clinicians … We need to find out how to bridge that gap between informaticians and … the grassroots GPs.” While these sentiments touch on some of the issues highlighted in the PCEHR review, Mr Madden also indicated that the department will review the input gathered through its consultation process to develop
a plan for the ongoing development of the health records system. “Before the end of the year we’ll be presenting a package which I’ll call an overall implementation plan ... that says to implement these things, this is the approach we will take, this is how long some of these elements might take and this is the way that they might manifest themselves,” he said. “We need to get that so the government knows it is not as simple as we agree with [the recommendations], let’s implement them. It is what are the consequences of that in terms of money, time, communication and education and community views.”
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