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Aspek Material Material Aspects

DMA and Indicators

Uraian Description

Halaman Pages

G4-LA8 Topik K3 dalam perjanjian kerja bersama OHS topics in formal agreement with trade union

100

Pelatihan dan Pendidikan G4-LA9 Training and Education

Jam pelatihan rata-rata per tahun per karyawan Average training hours per year per employee

91, 99, 102, 103

G4-LA10

Program pelatihan bagi pegawai yang akan memasuki masa pensiun Training program for employees who will enter the pension period

52, 101

G4-LA11 Reviu terhadap kinerja dan jenjang karir karyawan Review on employees’ performance and career rank Kemasyarakatan Society Komunitas Lokal G4-SO1 Local Community

Operasi dengan pelibatan komunitas local Operations with local community engagement

107

G4-SO2 Operasi dengan dampak social Operation with social impacts Anti Korupsi G4-SO3 Anti-Corruption

Evaluasi risiko terhadap korupsi Risk evaluation related to corruption

52

G4-SO4 Pelatihan anti korupsi Training related to anti-corruption

52

G4-SO5 Tindakan insiden korupsi Confirmed incidents of corruption

52

Tanggung Jawab Produk Product Responsibility Pemberian Label Produk dan Jasa G4-PR3

Penyajian informasi produk dan jasa yang sesuai dengan prosedur Product and service information presentation pursuant to procedure

60

Product and Service Labelling G4-PR4

Pelanggaran terhadap peraturan atau norma terkait infomasi produk dan jasa serta kemasannya Violation against regulation or norm related to product and service information and its packaging

61

G4-PR5 Survei kepuasan pelanggan Customer satisfaction survey

61

KomunikasiPemasaran G4-PR6 Penjualan produk dilarang atau disengketakan Sales of banned or disputed products Marketing Communication G4-PR7

Insiden ketidakpatuhan pada regulasi komunikasi pemasaran Incidents of non-compliance with marketing communications regulation

PTPN XIII > Laporan Keberlanjutan 2013

117

Sustaiable report n13 2013  

PTPN 13 Sustaiable TAHUN 2013

Sustaiable report n13 2013  

PTPN 13 Sustaiable TAHUN 2013

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