CHAPTER TWO OUR SERVICES 4
SKILLED NURSING & REHABILITATION 6 HOME HEALTH 8 HOSPICE & PALLIATIVE CARE 10 SENIOR LIVING __________________________________ 12 PERSONAL CARE 14 PHARMACY 16 DIAGNOSTIC SERVICES 17 MEDICAL SUPPLY 18 HOME FIRST 19
CHAPTER THREE OUR CARE TYPES
THERAPY SERVICES 20 PHYSICIANS SERVICES 21 CONSULTING SERVICES 21
CHAPTER FOUR OUR PARTNERS 24
PruittHealth ensures the peace of mind of our patients, residents, clients, and their families through our commitment to quality health care.
STRENGTH IN NUMBERS
OUR COMMITMENT TO CARING
At PruittHealth, our culture can be summarized in one word: CARING. Each letter represents one of our core values. Combined, these tenets guide us to provide the highest quality health care while fostering respect, open communication, and professionalism with our patients, residents, clients, and communities.
CULTIVATING a Christian environment by loving, giving, and caring for all we have the privilege to serve.
ACHIEVING high-quality health care in a comfortable, clean, and safe environment.
RESPECTING the dignity, individuality, and beliefs of all.
INSPIRING ourselves and others to do the right thing because it’s the right thing to do.
NURTURING the communities we serve by living our mission statement. We are “one” family.
GIVING our best, every minute, every hour, of every day. Each day we operate must be better than the day before
Learn more about our core values.
OUR MODEL OF CARE
PruittHealth has developed a continuum of services to improve quality of patient care. Our Model of Care is designed to significantly reduce rehospitalizations and improve patient outcomes.
Our family, your family, ONE FAMILY. Committed to loving, giving, and caring. United in making a difference.
To be innovators in a seamless and superior health delivery system in the communities we serve.Find out more about our Model of Care.
PruittHealth offers a variety of services for patients at any stage of their care. At PruittHealth, family comes first. That’s why our team of health care professionals is dedicated to offering high-quality, personalized care to our patients and support to their families every step of the way.
SKILLED NURSING & REHABILITATION
At PruittHealth, our skilled nursing services are built to help patients through every challenge. Our experienced nursing staff delivers advanced care in specially designed facilities that feature the latest technologies.
Our expert staff delivers high-quality care at our skilled nursing centers on in-patient and outpatient bases, depending on patient needs. Services are personalized to our patients, from day-today health and wellness monitoring to specialized rehabilitation regimens.
Care typically falls into three categories—Recovery Care, Rehabilitative Care, and Chronic Issue Management.
Post-surgical care | Wound care | Injury care
Physical therapy | Occupational therapy | Speech therapy | Stroke rehabilitation
CHRONIC ISSUE MANAGEMENT:
Pain management | Aquatic therapy | Fitness therapy | Memory support
OUR PATIENTS INCLUDE:
Post-surgical patients | Stroke survivors | Heart attack survivors | Diabetic patients | Patients with advanced heart disease | Chronic pain patients | Patients with respiratory illness | Patients with memory issues
PruittHealth @ Home allows patients to return home and continue to heal with nurses and support teams monitoring their well-being. This team of expert caregivers supports the recovery process from illness, injury, or surgery in the comfort of patients’ homes.
Our home health teams plan regular in-home visits and use advanced connection technologies to ensure comprehensive monitoring and consistent treatments and therapies to maintain optimal health and wellness.
Care typically falls into three categories—Recovery Care, Rehabilitative Care, and Chronic Issue Management.
Post-surgical care | Wound care | IV care
REHABILITATIVE CARE: Physical therapy | Occupational therapy | Stroke rehabilitation
CHRONIC ISSUE MANAGEMENT: Pain management | Fitness therapy | Wellness coaching | Social services
SPECIALIZED CARE SERVICES (varies by location): Respiratory therapy | Dietary and nutritional consulting | Specialized rehab/conditioning | Expanded wound care services | Infusion therapy | Virtual visits
OUR SERVICES INCLUDE:
Development of individualized care plans | Diagnosis and discipline-specific clinical pathways | Point-of-care technology and therapies, including ultrasound, electronic stimulation, balance training, fall prevention, skilled nursing services, physical therapy, speech therapy, occupational therapy, medical social work, IV therapy, certified nursing assistance
HOSPICE & PALLIATIVE CARE
PruittHealth Hospice & Palliative Care teams provide specialized, expert care to help make patients’ final days comfortable and connective through family-centered care delivered in-home or at a PruittHealth skilled nursing, assisted, or independent living location.
PruittHealth Hospice is our family-focused approach to end-of-life care that helps patients live their final days well cared for, pain-free, and surrounded by their loved ones.
Hospice care does not hasten or postpone death, caring for the person rather than the disease, with a focus on quality rather than length of life. Hospice care is always family-centered, involving the patient and family in the decision-making process.
PruittHealth delivers hospice care 24 hours a day, 7 days a week in the setting tailored to each patient’s individual needs. Hospice is not a place; it is a specialized service approach to end-of-life care.
PruittHealth Palliative Care provides comfort, ongoing treatment, and spiritual support to ensure the best possible quality of life.
Palliative care is specialized care for those with an acute or chronic illness and is focused on symptom management and stress relief. Patients may have palliative care at any stage of their illness and may receive curative therapy at the same time. The goal is to reduce a patient’s suffering, provide ongoing treatment, and promote the best quality of life for those with serious illnesses.
At PruittHealth, we take a unique approach to senior living, creating lifestyle communities that are purpose-built to promote independence and flexibility. Our communities offer safety and convenience, plus the opportunity for social interaction, wellness activities, and intellectual stimulation.
Safe and social, connective and convenient, our senior living solutions are built around our residents. Our assisted living centers and independent living communities deliver expansive amenities and service packages tailored for each individual. We take a proactive approach to residents’ health, offering 24-hour nursing services with advanced fitness and wellness programs, on-site entertainment, and ongoing shopping, dining, and travel excursions. Our senior living options are centered on self-sufficiency and independence.
OUR COMMUNITY FEATURES INCLUDE: Daily social activities | Fine dining | On-site fitness center | Health and wellness programs | On-campus home health care | Customized transportation services | Rehabilitation services | Housekeeping and linen services | Catering for entertaining
PruittHealth Family First is a concierge care program for personalized, in-home services to help patients’ loved ones maintain their independence and provide peace of mind. Members benefit from expert care and compassionate guidance and are treated as extended members of the PruittHealth family. Whether individuals need support for daily activities within their home and community, or caregivers need occasional respite care, our Family First partners will be consistent, trusted companions.
OUR SERVICES INCLUDE:
• Personal care, such as bathing, dressing, feeding, grooming, and medication management, as well as exercise and walking assistance
• Respite care for primary caregivers in need of some relief or planning to take a welldeserved break
• Custom care, including appointment scheduling, home management, companionship, nutritional assistance, light housekeeping, and more
PruittHealth Pharmacy Services ensures our customers receive their medications in the most convenient and secure way possible and provides individualized, patient-centered care with the highest standards of excellence.
We ensure peace of mind for patients and their families by closely monitoring all medications from the time the order is received and work to eliminate any unnecessary medications. A team of experts is available to handle our customers’ medication needs to protect their well-being and safety.
As our customers transition home from a health care center, we provide peace of mind to them and their families through appropriate medication management. With the Rx@Home program, customers return home with prescription medications to support them during their transition.
• No stopping at the pharmacy on the way home
• No waiting for prescriptions to be filled
• No delays or interruptions in medications
• Clear instructions on what to take and when
Learn more about Rx@Home.
PruittHealth provides patients with everything they need to receive quality infusion services in the comfort of their home. Our team of experts verifies benefits, determines out-of-pocket costs, and presents any available options to minimize costs for our patients.
We are committed to upholding the highest standards of care offering advanced technologies and delivering timely and accurate supplies to patients’ homes. We offer:
Parenteral Nutrition (TPN)
Patients will be assigned their own clinical expert who will communicate at least weekly to ensure a patient is responding to IV therapy and to answer any questions.
PruittHealth Diagnostic Services offers a range of laboratory tests to deliver accurate, reliable, and convenient testing solutions for our patients. Our in-house, state-of-the-art laboratory makes testing for COVID-19, Flu A/B, and RSV, to name a few, easy and convenient. This accessible testing solution ensures patients receive the correct diagnosis quickly. With PruittHealth Diagnostic Services, our patients receive the enhanced, highquality care they’ve come to know and expect from our family of providers.
PruittHealth Medical Supply offers medical and nutritional products at competitive prices, shipped directly to our customers. Enjoy convenient and reliable distribution processes, product quality, and cost containment, with the support of PruittHealth experts.
With decades of experience, PruittHealth concentrates on patient care needs to deliver a wide range of medical products and services, as well as Medicare Part B billing. Not only do we offer all major brands, but also offer private-label products as high-quality, cost-effective alternatives to major brands.
OUR SUPPLIES AND PRODUCTS: Medical
OUR SERVICES: Formulary management
Inventory control | Prompt delivery
OUR DELIVERY: Freight-free delivery on our truck fleet | Various ways to order, including online, email, phone, and fax | Dedicated customer service representatives
PruittHealth Home First offers in-home services to eligible elderly and disabled people receiving Supplemental Security Income (SSI), active full Medicaid, or pending Medicaid coverage. Our program is designed to ensure members’ safety and improve their overall health. We offer adult day health, emergency response, home meal delivery, support services, and much more to meet and exceed individual health care needs and expectations.
OUR PROGRAM REQUIREMENTS:
• 65 years old or older and/or disabled
• Receiving Medicaid and SSI
• Medical conditions, such as diabetes, high blood pressure, lung disease, arthritis, Alzheimer’s disease, dementia, heart disease, or stroke that require monitoring and regular doctor’s care
OUR CARE TYPES
Under the guidance of physicians and clinical consultants, PruittHealth puts each patient on the pathway to better health through programs tailored to meet their personal needs.
PruittHealth Therapy Services partners with health care centers and home health agencies throughout the Southeast to provide rehabilitative solutions, including physical, occupational, and speech therapies, for short-term and long-term patients. The goal for our therapy patients is to reach the highest level of function possible. We provide techniques to get patients back to their fullest potential and make any needed changes to their environment to allow for optimal function.
OUR SERVICES INCLUDE: Pain management | Amputee education and training | Edema control | Strengthening and endurance | Swallowing disorders | Communication and speech disorders | Muscle re-education | Caregiver education | Functional range of motion | Ambulation training | Activities of daily living | Functional maintenance programs
PruittHealth Physicians Services is a medical practice division within our family of providers, consisting of physicians and nurse practitioners who provide services to enhance patient care.
We provide better coordination and communication with hospitals, referral sources, and payers, which are critical to care transitions and reduce rehospitalizations. By ensuring physician access and engagement, we offer a level of communication, trust, and personal connection with patients and their families.
PruittHealth Consulting Services provides contracted health care centers and medical providers with clinical guidance and support in nursing, nutrition, social services, rehabilitation, medication therapy management, spiritual care, and more. We provide teams with tools to improve compliance, develop best practices, and create policies and procedures.
OUR SERVICES INCLUDE: Temporary or long-term management services | Clinical consulting and education | Policy and procedure development | Environmental consulting | Financial analysis | Reimbursement review | Customized service offerings
Aquatic therapy helps patients through state-of-the-art programs featuring HydroWorx® therapy pools with adjustable depth, resistance jets with massage features, underwater cameras and viewing monitors, and computer documentation.
Our balance program uses validated assessment tools and appropriate intervention to help patients improve balance, reduce fall risks, and treat associated problems, including incontinence, pain, muscle weakness, and hypotension. Our program creates personalized care plans and home exercise programs that work to improve balance, strength, range of motion, endurance, walking, daily activities, and overall quality of life
Cardiac care works with a patient’s team of health care providers, including primary care physicians, cardiologists, clinical nurse specialists, dietitians, mental health professionals, case managers, and pharmacists to help improve overall health and quality of life.
Fitness therapy utilizes physical and occupational therapy, nursing, and exercisemonitoring tools to help patients restore lost function and regain independence.
Life enrichment programs help patients stay physically and mentally fit by providing extensive resources to expand knowledge and fulfill spiritual needs.
Exercise and activities based on individual needs and abilities | Mind, body, and spirit classes | Lifelong learning opportunities to expand and enrich patients’ lives | Care Ambassadors who welcome new patients | Celebrations and scheduled special events
Memory support is designed to assist Alzheimer’s and dementia patients by attempting to slow memory loss and other cognitive changes. Memory support provides life enrichment activities that stimulate the mind and promote overall health. The program provides family support and education to help caregivers keep loved ones engaged.
Pain management helps patients gain control over chronic pain to enhance enjoyment of life and limit lost productivity and wages. Our pain management team addresses pain and its underlying causes with therapy and treatment plans that include physical or occupational therapy, medication assessment and management, education, injections, or surgery.
Respiratory therapy offers high-quality care and independence to patients who have had a tracheostomy, experience an exacerbation of respiratory symptoms, or require BiPAP/CAP or ventilator support. Our team of clinical experts develops comprehensive care plans designed to increase long-term health and overall well-being.
Stroke rehabilitation works with patients and loved ones to improve physical, cognitive, and lifestyle functioning after minor and major strokes. Each plan is personalized to ensure the patient’s unique needs, priorities, and preferences are met.
Wound care offers comprehensive, advanced treatment options to alleviate suffering and mitigate infection, hospitalization, and limb loss. Our policies and procedures are grounded in research, consultation, and the expertise of certified Wound, Ostomy, and Continence Nurses (WOCNs).
Our 13,000 employee partners dedicate their time and energy to providing high-quality, compassionate care to our patients every day. This passion for service is deeply rooted in all our caregivers; it’s at the center of everything we do.
Family Makes Us Stronger is more than just a tagline, it’s who we are. Our caregivers are health care heroes, and they embody our mission every day. Because of them, anything is possible. They continue to rise to the occasion and serve as a strong foundation of support for both our patients and their families.
Learn about our more than 50-year history.
1626 Jeurgens Court Norcross, GA 30093 (770) 279-6200