A fast changing society
A changing society
Climate change
mobility and quality of living are becoming major preoccupations, with smart cities projects, homeworking solutions, smart living and smart health solutions.
Digital technologies can help develop smart ways to manage waste, energy, mobility and buildings. Customers expect companies to respect the planet
Innovative technologies
Digital human capital
AI, IoT, VR, Blockchain both factors of disruption as drivers of economic growth. Companies need to make the digital transition. Security and privacy are important concerns.
Accelerated digitization and emerging technologies are transforming the labor market. Without the necessary digital skills, unemployment and social tensions will increase.
Digital customers
Digital innovations not only delight customers, they also bring new ways to tackle societal, economic and environmental challenges.
Proximus Sustainability Strategy 2019-2021
Connectivity is seen as a basic right, digital inclusion of all citizens is a societal challenge. Also, customers expect a digital, personalized experience in every interaction.