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Caring for our employees

An inspiring digital workplace

We firmly believe that our employees are a valuable asset and, therefore, we work hard to promote the development of their skills and a new way of working, since we are convinced these are prerequisites to become a truly digital customer centric company.

6 7

Health and safety Human capital & employee development

To make the digital future happen, we need the contri­ bution and engagement of all our employees. That is why we commit to creating a challenging, inspiring, inclusive and safe working environment. Increasing and supporting everyone's future employability is crucial. KPIs Employees using latest digital tool Office 365 OneDrive Employees actively looking for knowledge or people by using our enterprise social network (#WAP) Employees who feel that they have the technology tools and infrastructure to enable them to work across different locations outside the building Employees who feel that they have the technology tools and infrastructure to enable them to work across different locations within the building Internal mobility Frequency rate of occupational accidents1 Severity rate of occupational accidents2

Proximus Group I Annual report 2019

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Proximus at a glance

Digital upskilling and reskilling We are accelerating the company's digital transformation in order to stay relevant for our customers. This means that we have to change our way of working and become more flexible and lean. It also means that new digital skills are needed. This implies that some jobs will disappear, others will change and entirely new, digital roles are emerging.

Result 2019

Result 2018

85%

79%

98%

96%

92.5%

90.5%

We give our employees the opportunity to continuously upskill and develop, particularly in the digital field. Because we want to have the right skills in-house to shape the digital economy and society of the future, and to guarantee the employability of our employees.

91.8%

89.7%

We set up a tailored approach with programs and campaigns for all employees to create awareness and understanding on the impact of digital transformation, and to raise digital savviness.

519

983

6.51

6.8

0.11

0.28

Sustainability

1 Frequency rate (Fg) = # (accidents that people suffer at work) x 1,000,000/total number of hours worked by company employees 2 Severity rate (Eg) = # (accidents that people suffer at work) x 1,000/total number of hours worked by company employees

Governance and Compliance

Appendix

Profile for Proximus

Proximus annual report - 2019  

Proximus annual report - 2019  

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