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ARFP Warehouse Point of Distribution Training Step By Step Guide To Event Ordering From The www.ARFPOutlet.us Stop-Gap Website

www.ProSidian.com


THE ARMY RESERVE FAMILY PROGRAMS (ARFP)  The Army Reserve Family Programs Directorate (ARFPD) provides a comprehensive blend of quality of life programs in support of Department of Defense activities. Family Programs is a Commander's force multiplier for mission readiness.  Family programs staff serve as the primary coordinating resource, who provide a multitude of unit and community-based services that foster the growth, development, and readiness of Soldiers and Families assigned to the Command.  The Families of US Army Reserve (USAR) Soldiers have an even more diverse set of needs than those of active component Soldiers. The ARFPD outreach activities, program staff share information, conduct education and training, and provide appropriate crisis response, conflict resolution, and referral to an appropriate helping agency, when needed.  Geographical dispersion is one obstacle that cannot be ignored and the USAR continues to enhance its online information portals to better serve the needs of Soldiers and their Families 24 hours a day, seven days a week, from anywhere in the world via computer access.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Logistics Support Services (LSS)  ProSidian provides Business Process, Physical Distribution, and Logistics Consulting Services (NAICS 541614) on behalf of The United States Army Reserve Family Programs Directorate (ARFPD) Mission And Installation Contracting Command - Fort Bragg. ProSidian supports The Army Reserve's mission, under Title 10 of the U.S. Code to provide trained, equipped, and ready Soldiers and cohesive units to meet the global requirements across the full spectrum of operations.  The engagement delivers operating advice and support to ARFP in areas, such as: (1) inventory management; (2) distribution networks; (3) warehouse use, operations, and utilization; (4) transportation and shipment of goods and materials; (5) quality assurance and quality control, (6) productivity improvement; and (7) materials management and handling.  The ProSidian Engagement Team provides full time dedicated resources and a blend of industry expertise, process capability, analytics and technology capabilities to meet the full requirements for Logistics Support Services (LSS). The dedicated www.ARFPoutlet.us warehouse is located in a ±17,000 SF Distribution Space in a State Of North Carolina Industrial Center.  The facility provides geographical advantages of a dedicated facility strategically positioned for optimal contract warehousing including a specialized labor force, facility, and standard operating procedures. The facility is fully equipped with six (6) Bay Door loading docks, material handling equipment, and personnel experienced in material handling, Process, Physical Distribution, and Logistics.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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General Overview

The ARFP Express Order Site: This online/website Point of Distribution (POD) Inventory & Order Management System (www.ARFPoutlet.us) allows approved users to securely login to place orders from Family Programs.

If you have any questions about the express site or current orders, please contact us: ARFPOutlet@ProSidian.com

Contact: ARFP of Distribution Contact: ARFP PointPoint of Distribution TeamTeam

800.597.6904 ext. 901 800.597.6904 ext. 901

ARFPOutlet@ProSidian.com ARFPOutlet@ProSidian.com

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Training Table Of Contents  This is a basic Step By Step Guide To Event Ordering From The www.ARFPOutlet.us Stop-Gap Website  Training Table Of Contents – Step 1: www.ARFPOutlet.us Login – Step 2: ARFPOutlet.us Homepage – Step 3 - 4: Picking Products – Step 5 - 14: Using the Order Entry Form – Step 15: Order Confirmation Page – Step 16: Order Confirmation Email – Other: ARFPOutlet.us Website Footer

– Other: Feedback Form Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

5


Step 1: www.ARFPOutlet.us Login Go to https://www.arfpoutlet.us. Log in with your Username and Password and click the Login button

NOTE: If the wrong password is entered 3 times, your account will be locked. If this happens or if you need help, please contact us at ARFPOutlet@ProSidian.com or through our Send Feedback Page.

Contact: ARFP of Distribution Contact: ARFP PointPoint of Distribution TeamTeam

800.597.6904 ext. 901 800.597.6904 ext. 901

ARFPOutlet@ProSidian.com ARFPOutlet@ProSidian.com

6


Step 2: ARFPOutlet.us Homepage Welcome to the www.ARFPOutlet.us Homepage! From here you can update your Profile with your contact information or change your Password.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Step 3: Picking Products (1 of 2) From the Homepage you will see a list of available approved products. Please place a check beside the product you would like to order. Hover your mouse over the thumbnail picture for a larger picture

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Step 4: Picking Products (2 of 2) After you have checked all your desired products, scroll down and click “Next”

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

9


Step 5: Order Entry Form (1 of 10) After selecting your desired products from "Select Your Express Order Products" screen and clicked “Next” you will see the Order Entry Form. Let’s start by deleting any duplicate or unneeded products.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

10


Step 6: Order Entry Form (2 of 10) Click on “Clear All Items” to delete the Products from your list but keep other order information. Click on “Cancel Order” to cancel the entire order.

Click on the “X” to delete this specific product from your list only.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

11


Step 7: Order Entry Form (3 of 10)

Update the Quantity by typing in the number you need.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

12


Step 8: Order Entry Form (4 of 10) To return to the list of Approved Products, please click the Home Button. Your current list of Products will be saved and any new Products you click will be added to your current list when you return.

NOTE: If at any point you log out of the system, your previous order items will be saved.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

13


Step 9: Order Entry Form (5 of 10) To add products just start typing in the “Product Search” box. Note: You must type in at least 3 letters for results to appear.

Click on the product in the box that appears.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

14


Step 10: Order Entry Form (6 of 10)

Your User ID, Name and Email will populate automatically. Please enter your Phone number.

Enter in a Descriptive Event Name for the Event.

Click on the Event Start date box and a calendar will appear. Click on the Event Start Date on the calendar.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

15


Step 11: Order Entry Form (7 of 10)

Click on the Event End date box and a calendar will appear. Click on the Event End Date on the calendar. Click on the arrows beside the month to change the month.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

16


Step 12: Order Entry Form (8 of 10) Enter Event Name where the Event is located

Enter the estimated number of Soldiers, Children and Youth, Family, Volunteers and/or Staff that will be attending the Event.

Enter details regarding the Event Agenda here.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

17


Step 13: Order Entry Form (9 of 10)

Click in the Order Delivery Date box and a calendar will appear. Click on the Order Delivery Date on the calendar. Remember, your Delivery Date must be at least 7 working days after today.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

18


Step 14: Order Entry Form (9 of 10)

Fill out all the Shipping Information as completely and as accurately as possible. **Please make sure to provide an accurate address!**

Once you are complete, please CHECK YOUR ORDER SHIPPING INFO FOR ACCURACY and click Place Order.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Step 15: Order Confirmation Page Your Order is now Complete!

You will receive a Unique Order#. Your Order will be automatically sent for approval before processing and you will also receive a copy of the order details

Notes: 1. A copy of the Unique Order# email will be sent to the Ordering User ID Contact's Email and Ship To Contact's Email 2. Your Order is now in the Approval Queue. You shall receive an update once it is Approved, Denied or Modified. 3. You will also receive an email once the Order is Shipped. 4. Should you need to change your order, please contact us at ARFPOutlet@ProSidian.com with your information and changes Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Step 16: Order Confirmation Email An Order Confirmation Email will be sent to the following:  The Approver’s Email  The Ordering User ID Contact's Email,  and The Ship To Contact's Email Each receive the .pdf Document Order Information attached to the email. In addition to the order details, each .pdf Document Order Will have the following naming convention: ###-Order-Year-Month-Day (i.e. 3049Order2013Oct10) Please contact us at ARFPOutlet@ProSidian.com if you have any questions.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

21


Other: ARFPOutlet.us Website Footer

Each Page has a Footer with links to the Homepage, Privacy & Security Page, and our Accessibility Page. You can also contact the ARFP Outlet POD Team through the Send Feedback link.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

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Other: Feedback Form

Enter your Name, Email, Message Subject, and Message. You can expand the Message box by clicking & dragging the lower right corner. If you would like a copy of the message, check the box.

Contact: ARFP Point of Distribution Team

800.597.6904 ext. 901

ARFPOutlet@ProSidian.com

23


General Overview

The ARFP Express Order Site: Thank you for the opportunity to be of service. We serve The Army Reserve Family Programs Directorate (ARFPD) Mission to be a Commander's Force Multiplier For Mission Readiness.

Family programs staff serve as the primary coordinating resource, who provide a multitude of unit and community-based services that foster the growth, development, and readiness of Soldiers and Families assigned to the Command. The ARFPD outreach activities, program staff share information, conduct education and training, and provide appropriate crisis response, conflict resolution, and referral to an appropriate helping agency, when needed We continue to enhance online information portals to better serve the needs of Soldiers and their Families 24 hours a day, seven days a week, from anywhere in the world via computer access. The objective is to align with and support the mission with special concern for the men and women of The United States Armed Forces, their Families, and their Communities. We subscribe to the philosophy of a strong national defense with special concern for Soldiers and their Families. Please use the information provided with care and diligence in that regard. If you have any questions about the express site or current orders, please contact us: ARFPOutlet@ProSidian.com Contact: ARFP of Distribution Contact: ARFP PointPoint of Distribution TeamTeam

800.597.6904 ext. 901 800.597.6904 ext. 901

ARFPOutlet@ProSidian.com ARFPOutlet@ProSidian.com

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ARFP Warehouse Point Of Distribution Training Step By Step Guide To Event Ordering From The www.ARFPOutlet.us Stop-Gap Website ARFP Warehouse Point of Distribution Team Phone: 800.597.6904 ext. 901 | Fax: 270.517.9048 | Email: ARFPOutlet @ ProSidian.com

www.ProSidian.com


Prosidian consulting arfpoutlet us ordering guide 10 16 2013